Dispatch Manager Salary: £40,000 to £42,000 paLocation: Leeds Hours: Full Time, Permanent Reporting To: Factory ManagerWe are a Leeds-based hotel bedroom manufacturing company, with 28 years of experience delivering high-quality, bespoke bedroom solutions to hotels such as Hilton, Radisson, Marriott and Holiday Inn across the UK. We employ approximately 140 people across both production and office functions.We are looking for an experienced and motivated Dispatch Manager to lead our Dispatch Department and play a key role in ensuring customer orders are delivered accurately, on time, and in full.This is a hands-on leadership position responsible for managing daily dispatch operations, coordinating shipments, maintaining high standards of safety and quality, and driving departmental performance. You will work closely with Production, Planning, Stores, Quality, Transport Providers, and Project Teams to ensure smooth and efficient operations across the business.Key ResponsibilitiesLeadership & Team Management
Lead, motivate and develop the dispatch team to achieve operational objectives.Manage daily workloads, staffing levels, shift handovers and task allocation.Support employee development through coaching, training and performance management.Foster a positive, safety-focused and continuous improvement culture.
Dispatch & Logistics Operations
Oversee the preparation, packing and dispatch of customer orders.Coordinate transport schedules, collections, loading activities and shipment priorities.Ensure all products are correctly labelled, packaged and loaded to meet both company and customer requirements.Maintain accurate dispatch records, delivery documentation and customer portal updates.Manage storage and movement of finished goods to optimise workflow and efficiency.
Safety & Quality
Promote and maintain a strong health and safety culture.Ensure compliance with all company procedures, PPE requirements and safe working practices.Monitor quality standards and support corrective and preventative actions when required.Ensure full compliance with SOPs and quality documentation requirements.
Performance & Continuous Improvement
Monitor departmental KPIs to include throughput and OTIF (On Time In Full) performance.Identify bottlenecks, resolve operational issues and implement improvements.Lead initiatives focused on waste reduction, efficiency improvements and process optimisation.Work collaboratively with other departments to support overall business performance.
What We’re Looking ForEssential
Previous experience in a Dispatch, Logistics, Warehouse or Manufacturing Management role.Strong leadership and people management skills.Experience managing operational KPIs and performance targets.Excellent organisational and problem-solving abilities.Strong communication skills with the ability to work across multiple departments.Good understanding of health & safety and quality standards within a manufacturing environment.Ability to work under pressure and manage changing priorities.
Desirable
Experience within manufacturing or distribution environments.Knowledge of OTIF performance measures and continuous improvement methodologies.Experience with warehouse management, ERP or dispatch systems.Understanding of 5S and lean manufacturing principles.
What We Offer
Competitive salaryCompany pensionTraining and development opportunitiesCareer progression opportunitiesSupportive team environmentOpportunity to make a real impact within a growing manufacturing business
Apply NowIf you are an organised, proactive leader with a passion for operational excellence and delivering outstanding customer service, we’d love to hear from you.Apply today with your CV.Curtis Furniture Ltd is an equal opportunities employer and welcomes applications from all suitably qualified candidates. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
A position for a Sales & Quotations Executive role based in Nottingham has become available, with a leading provider of integrated security systems and technology solutions across the UK and Ireland.
We are currently recruiting on behalf of a well-established security technology business that delivers innovative electronic security solutions for high-security environments, public spaces, transport networks, and critical infrastructure projects.
The Sales & Quotations Executive job, based in Nottingham, is office-based with hybrid working available and will play a key role in supporting customer enquiries, developing quotations, coordinating with technical teams, and proactively managing a portfolio of customer accounts.
The successful candidate will work closely with the Sales & Business Development Director, Technical Design team, and wider sales function to ensure customers receive a responsive, professional, and consistent service.
This role offers an excellent blend of sales support, account management, customer engagement, and commercial coordination, making it ideal for candidates looking to develop their career within a technical and customer-focused environment.
Ideal candidates for the Sales & Quotations Executive job will have experience in the following areas:
Managing quotation requests and providing customers with fast, accurate, and professional responses.
Preparing, issuing, tracking, and following up quotations to maximise conversion opportunities.
Coordinating with technical teams to develop commercially viable and technically accurate proposals.
Qualifying and prioritising incoming customer enquiries to ensure effective allocation of internal resources.
Managing a structured account portfolio and maintaining regular customer contact cycles.
Conducting proactive customer reviews and identifying additional business opportunities.
Supporting customer retention and renewal activity across an existing account base.
Promoting additional solutions and services through cross-selling and upselling activities.
Maintaining accurate CRM records and ensuring all activities are properly documented.
Monitoring quotation pipelines and reporting on conversion performance and customer engagement activity.
Escalating larger or strategic opportunities to senior sales and account management teams.
Building strong working relationships with customers and internal stakeholders.
The successful candidate will ideally possess:
Experience within an internal sales, sales support, quotations, account management, or customer service role.
Previous experience working within a technical, project-based, security, engineering, technology, or B2B environment.
Strong organisational skills with the ability to manage multiple quotations and customer accounts simultaneously.
Excellent verbal and written communication skills.
A commercial mindset with the ability to assess, qualify, and prioritise business opportunities.
Experience using CRM systems and maintaining accurate customer records.
The ability to work collaboratively with technical and commercial teams.
Strong attention to detail and a professional customer-focused approach.
Experience managing structured customer contact or account review programmes.
Good IT skills and confidence working with business systems and reporting tools.
Benefits
25 days holiday + bank holidays (UK)
Paid day off for your birthday
One week Salary Sacrifice Holiday Purchase Scheme
Employee Benefits & Discounts Portal which includes benefits such as Cycle to Work, Healthcare, Cash Plans, MyGym Discounts, a Car Benefits Scheme(Tusker) and many more
Remote and hybrid working
Flexible working hours, around core hours
This is a fantastic opportunity for an experienced Sales Executive, Internal Sales Executive, Sales Support Executive, Quotations Coordinator, Account Manager, Customer Success Executive, Business Development Executive, or Commercial Administrator looking to join a growing organisation delivering innovative security and technology solutions across the UK.
To apply for this Sales & Quotations Executive role in Nottingham, please contact Tony Broadhurst on 01582 878841 or email Tbroadhurst@RedlineGroup.Com quoting reference TDB1009. Alternatively, we welcome conversations regarding similar opportunities within Internal Sales, Account Management, Business Development, Sales Support, Commercial Operations, and Technical Sales sectors.
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