What Your Day Will Look Like:
Sending customer quotes quickly and accurately
Providing proof of deliveries and shipment updates
Handling customer and internal job queries
Using multiple systems and developing strong computer skills
Supporting the sales team to win and retain business
Working as part of a close-knit local logistics team
You’ll be at the heart of the operation. The role that keeps the promises the sales team make
Training Outcome:What is the expected career progression after a Business Administration Apprenticeship?
A Business Administration Apprenticeship provides a strong foundation for career progression across a wide range of industries, as administrative skills are transferable to almost every sector
Typical progression routes include:
Business Administrator / Senior AdministratorTaking on increased responsibility, supporting management teams, and overseeing key processes within the organisation
Office Manager / Operations AdministratorManaging office systems, coordinating teams, and ensuring the smooth day-to-day running of the business
Specialist pathways, such as:
HR Administrator or HR Assistant
Finance / Accounts Assistant
Project Support Officer
Customer Service Executive
Further Development Opportunities
Learners may progress onto higher-level apprenticeships, including:
Level 4 Business Analyst
Level 5 Operations / Departmental Manager
HR Consultant / Partner
They may also choose to complete professional qualifications such as AAT (Finance), CIPD (HR), or ILM (Leadership & Management)
Long-Term Career Potential:
With experience and continued development, this pathway can lead to roles such as:
Operations Manager
Business Manager
HR Manager
Project Manager
Overall, this apprenticeship develops essential transferable skills, including communication, organisation, problem-solving, digital systems, and teamwork, making it a versatile and future-proof career starting point.Employer Description:We boast a state of the art online portal which provides discounted rates from the world leading carriers including DHL, UPS, FedEx and TNT. The portal is designed to save customers time and money by offering multiple savings in just one search. So that our customers receive the full benefit from booking with EU Express the software provides labels, full track and trace along with POD’s which are all accessible via the portal.Working Hours :Monday to Friday, 9.00am - 5.00pm, shifts may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
The Application Support Apprentice provides first line responses to client issues and queries over the phone and via the helpdesk portal and email.
The role will regularly liaise with the Product, Development and Customer Success Teams to ensure clients smoothly transition from project to BAU and provide an exemplary level of service to existing clients. This role reports directly to the Application Support Manager.
The successful applicant will be responsible for investigating and solving all client support issues in a timely and thorough manner.
As this is a client-facing role, the successful applicant must have strong communication skills and be able to work to deadlines.
Provide day-to-day support for enterprise applications and software platforms
Investigate, troubleshoot, and resolve application issues raised by end-users
Monitor system performance and respond to alerts to minimise down me
Work closely with development and infrastructure teams to resolve complex technical issues
Document support processes, known issues, and resolution steps
Conduct root cause analysis for recurring incidents and recommend long-term solutions
Assist in user training, onboarding, and support documentation
Maintain SLAs and ensure timely resolution of support tickets
Participate in testing and rollout of new applications or features
Support integrations with third-party systems and services
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT
Apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualifications
Training Outcome:Tech and digital professionals earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:Designer Software Ltd specialise in developing an industry leading web based Housing and Finance platform, HomeMaster, that uses state-of-the-art development technologies to remain future-proof and continue to meet the ever-evolving needs of the Social Housing Sector.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Motivated,Passion for IT,Can do attitude,Tech Savvy,Hardware and Software,Troubleshooting....Read more...
