As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Qualification, alongside your daily roles and responsiblities.Training Outcome:
Ongoing training and development
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract
Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis.
Monday- Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally
- Understand customer needs and provide appropriate solutions
- Work with colleagues across the store to help and support them
- Turn negative customer situations into positive outcomes
- Encourage customer feedback, share it with managers and use it to improve service
- Utilise all available tools and systems to maximise sales
- Have a full understanding of the processes relevant to your role and store
- Take personal responsibility for operating in a safe and legally compliant way
- Adhere to all policies & procedures relevant to your role
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.21 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
An exciting opportunity has arisen for an Audit Semi Senior to join a well-respected accountancy firm. This full-time role offers excellent benefits and competitive salary. Working hours: 35 hours per week.
As an Audit Semi Senior, you will contribute to the planning and execution of audit and assurance engagements across diverse industries.
You will be responsible for:
* Compile financial statements, reports, and documentation in accordance with regulatory standards.
* Support risk assessments and test internal controls for clients.
* Oversee and mentor junior audit staff, offering guidance and constructive feedback.
* Delegate routine tasks to junior team members, whether on-site or in the office, and review their completed work.
* Communicate with clients to address audit queries and deliver findings.
What we are looking for:
* Previously worked as an Audit Semi Senior, Audit Associate, Audit Assistant, Audit Executive or in a similar role.
* Possess 1+ years' experience working effectively within an audit team.
* AAT qualified or have completed several modules within the ACA / ACCA / CIMA qualification.
* Aspirations to take on a leading role within the team.
* Strong IT skills, including Excel and
* Ideally have familiarity with Caseware Cloud and CCH Accounts Production.
What's on offer:
* Competitive salary
* 18 days holiday plus bank holidays
* Pension scheme
* Options to buy or sell annual leave
* Health cash back scheme
* Season ticket loans
* A paid volunteering day each year
* Study support for your chosen qualification
* Coverage for a professional subscription by the firm
* Annual salary reviews, with frequent increases tied to exam success
* Access to regular social events for networking and professional development
* Opportunities to influence the firm's methodologies or join development teams
Apply now for this exceptional Audit Semi-Senior opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for Level 3 qualifiedRoom Leader with 2 years of experience and Level 3 qualification in early years or equivalent to join a well-established childcare nursery. This full-time, permanent role offers salary of£29,840 and excellent benefits. Working hours: 40 hours working week.
As a Room Leader, you will oversee the daily operations of the Baby Room, ensuring a nurturing and safe environment for young children.
You will be responsible for:
* Manage the day-to-day operations of the Baby Room.
* Maintain a high standard of care and development for babies.
* Ensure the room is a safe and hygienic environment.
* Foster strong partnerships with parents and guardians.
* Supervise and support a small team.
* Plan and deliver engaging activities in line with early years guidance.
What we are looking for:
* Previously worked as a Room Leader, Third in Charge, Deputy Manager, Assistant Room Manager or in a similar role.
* At least 2 years of experience working in a nursery.
* Minimum Level 3 qualification in early years or equivalent.
* Background working with babies under 2 years.
* Comprehensive knowledge of the Early Years Foundation Stage and Ofsted framework.
What's on offer:
* Competitive salary
* 20 days plus 8 paid bank holidays
* Pension scheme
* £5000 bonus for achieving an Ofsted Outstanding rating
* Paid day off on your birthday after one year of service
* Option to 'Sell Back' up to 5 days of annual leave
* Free daily lunches prepared by an in-house chef
* Heated and air-conditioned staff room
* Employee recognition schemes and professional training
* Career development opportunities and regular support meetings
* Employee Assistance Programme and store discounts
* Participation in events such as Christmas parties, Cheese and Wine evenings, and Summer BBQs
Apply now for this exceptional Room Leader opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; - Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.21 per hour - An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.21 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities. Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; - Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.21 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 20 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18 hours per week, on a shift pattern basis, between Monday-Sunday, 7:00am-10:00pm, exact days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.21 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.21 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 23 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; - Actively approach your customers, engaging with them naturally - Understand customer needs and provide appropriate solutions - Work with colleagues across the store to help and support them- Turn negative customer situations into positive outcomes- Encourage customer feedback, share it with managers and use it to improve service - Utilise all available tools and systems to maximise sales - Have a full understanding of the processes relevant to your role and store- Take personal responsibility for operating in a safe and legally compliant way- Adhere to all policies & procedures relevant to your role - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £12.21 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis between Monday-Sunday, 6:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Level 2.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15-18-months; however, you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday - Sunday 7:00am - 10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK Notional hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Provide a varied array of administrative support to the Residential conveyacing Team, you will:
Provide administrative support to Sutherland & Co Law including all general clerical duties, photocopying , taking messages, sending faxes, binding, and shredding
Management and distribution of incoming and outgoing post
Answering incoming calls, taking messages, communicating to the relevant person the details of the call, logging information, data entry, ensure there is a record of client information
Maintain office Filing /archive system in both hard and electronic format.(Full training will be provided)
Operate internal Case Management system Filepro.(Full training will be provided)
Manage diary, organise meetings and events communicate details effectively
Open and close files sending supporting documents to clients
Support Senior Conveyancers in all appropriate matters
Assist with marketing, to include events, campaigns, social media accounts, and website.
Proactively contribute to the smooth running of the office
Greet any clients to the office in a professional manner, provide refreshments when appropriate
Training:
Your Apprenticeship training will be deliverd by DAMAR Training through an online portall one to one tuition from a designated coach who will support you through the duration of your learning modules
The training will be done via Teams and online
You will spend an hour and fifteen minutes out of your work day on course work, additionally there will be group coaching sessions and webinars to watch
Training Outcome:
Conveyancing Assistant
Paralegal Apprenticeship
SQE Level 7
Employer Description:Caroline Sutherland the Managing Director and sole owner, together with her team have over 50 years experience, providing unique legal services to the public and businesses.
We are a friendly modern and approachable law firm specialising in various areas of law , giving jargon free legal advice, a personal service and an understanding approach.
Our commitment to Equality Inclusion and Diversity is entrenched in our culture and fundamental to our continued success.
Caroline Sutherland has made her reputation as an employer on excellence in people development, she fosters an environment for learning and development and delivers robust career paths for recruits, she has created a talent pool that has been grown from first entry level Business Administration Apprentices.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working,Initiative,Non judgemental,Patience,Good listening skills....Read more...
You will be providing comprehensive support with the maintenance of accurate financial records to the Management Accountant and Finance Manager to assist the company to maintain client relations with existing customers, suppliers, and business associates. You will also undertake related works as designated by the Finance Manager to meet company targets. Your role will require exceptional ability to coordinate, plan and organize your daily tasks independently.
Key Tasks and Responsibilities
Weekly Credit Control of clients’ accounts
Liaising with all new clients to establish and develop client rapport
Handling incoming finance queries and use own initiative to problem solve
Creating and sending sales invoices
Processing weekly direct debit collection submissions
Bank reconciliations
Maintaining the CRM system (Hubspot) and ensuring consistency with accounting system (Xero)
Contributing towards personal and departmental objectives
Liaising with the Finance Department team and the wider company teams
Providing wider Finance Department with support and assistance with any ad hoc tasks
Shredding and storing confidential/sensitive documentation
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive training one day per week which is a combination of face-to-face and remote, as per your assigned training plan. -
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Assistant Accountant level 3 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:
This position could lead to a permanent position within the organisation.
Employer Description:An established family run business providing quality management systems for businesses across a wide variety of sectors.
We have a strong company ethos based around our core values: display Positivity, Passion and Professionalism; be Dynamic and Deliver; always Authentic and Approachable. These values are reflected in our relations with our clients, suppliers and employees alike.Working Hours :Monday to Thursday, 9.00am to 5.00pm.
Friday, 8.30am to 4.30pm.Skills: IT skills,Organisation skills,Problem solving skills,Number skills,Team working,Results Driven,Highly self-motivated,Flexible approach,Innovative and adaptable....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Level 2.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15-18-months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.21 per hour (plus an extra £0.54 per hour, store specific location allowance)
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Level 2.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15-18-months; however, you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am - 10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Level 2.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15-months; however, you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :30 hours per week, on a shift pattern basis, Monday - Sunday 7:00am - 10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Provide teaching support in small groups and, where necessary, be assigned to individual pupils in order to aid the teacher
Liaise with the teacher to understand the objectives of each session
Assist the teacher with observations and monitoring of the progress of children, both educationally and socially
Keep up-to-date written records for supporting pupils
Promote positive behaviour patterns, raise self-esteem, and improve independent work with children to assist their education and growth
Depending on school, there may be a specific focus on certain curriculum areas
It is an interesting, varied position that gives you the valuable opportunities of gaining experience in a professional setting working with young people and colleagues
You will find out about the teaching paths that are available and the hope is that this apprenticeship will lead you onto your next step on the career ladder
Teaching Assistants may also undertake some or all of the following:
Work with individual pupils with special educational needs
Work with pupils for whom English is not their first language
Assist in the development of individual development plans for pupils (such as Individual educational plans)
Support the work of volunteers and other teaching assistants in the classroom
Support the use of ICT in the curriculum
Invigilate exams and tests
Assist in escorting and supervising pupils on educational visits and out of school activities
Select, prepare and clear away classroom materials and learning areas ensuring they are available for use, including developing and presenting displays
Support pupils in developing and implementing their own personal social and development
Assist pupils with eating, dressing and hygiene, as required, whilst encouraging independence
Monitor and manage stock and supplies for the classroom.
Training:Training is provided through a blended programme of practical activity, group training and virtual learning. The programme provides opportunities to share experiences with other apprentices and learn from experienced professionals.
Training Topics include:
Understanding how children learn and develop
Using Technology to support learning
Working with teachers to understand and support assessment
Keeping Children safe in education
Planning and leading high quality Physical Activity
Upon successful completion of the Apprenticeship and End Point Assessment, a Level 3 Teaching Assistant Apprenticeship Qualification will be achieved.
Additional qualifications include:
Safeguarding Level 1
Prevent duty
Working towards Level 2 Functional Skills in English and maths (where appropriate)
Opportunities to gain additional coaching qualifications
Training Outcome:For the right candidate, an ongoing career in teaching could open up, with opportunities such as:
Higher education pathway
Teaching Assistant within a school setting
Pathway into teaching
Working in a sector that involves initiative, leadership, communication, developing positive relationships
Transferable skills that are invaluable in the wider world of work
Employer Description:We believe that Martins Wood Primary School is a very special place. Our impressive facilities, spacious building and grounds along with a dedicated and enthusiastic staff all help to create an attractive and enriching learning environment for all - from the two year olds in our pre-school through to the eleven year olds in Year Six.
Our motto, “Inspiring an ambition to learn,” underpins everything we do here. We aim to inspire your children in all kinds of ways. We aim to develop their ambition to strive for everything they want to achieve in their life, whether that be academic, sporting or artistic success. Above all we aim to ensure that they will develop a life-long love of learning.
If you cannot find the information you are looking for as you browse our site then please do not hesitate to contact us and we will be pleased to help.
If you are a prospective parent or member of staff and would like to visit us then please contact our office to make an appointment and I would be delighted to show you around our exciting learning community.Working Hours :Monday - Friday. Hours to be confirmed. Wages discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Physical fitness....Read more...
Helping with supervision of academic work such as reading, writing and number work
Reading and telling stories
Assisting with craftwork and activities within the classroom
General cleaning up and practical classroom organisation. Work may be carried out in the classroom or outside the main teaching area under the guidance of teaching staff
Contribute to the overall vision and values of the school
To work cooperatively as a part of a team for the benefit of the pupils in the class
To be fully aware and understand the duties and responsibilities outlined in Keeping Children Safe in Education in relation to child protection and safeguarding children and young people
Prepare the classroom as directed for lessons and clear afterwards, ensuring materials and equipment are clean, in working order and safely stored
To provide support for pupils’ emotional and social development by encouraging and modelling positive behaviour
Encourage pupils to act independently where appropriate
To provide communication support using modes of communication appropriate to the individual needs of the pupils
Essential skills:
Achieve GCSE grade C/4 or above in English & Maths
Basic Numeracy Skills & Literacy Skills
At least 1 years experience of working effectively in a learning / child care setting
Desired skills:
Willingness to undertake various training to effectively support pupils with SEN
Understanding of how different children develop and learn and the experience to identify and apply appropriate processes to achieve progression
Childcare Qualification
Personal qualities:
Ability to form and maintain appropriate relationships and personal boundaries with children and young people
Must be well organised
Ability to organise and prioritise workload and work on own initiative
Ability to maintain a positive and professional attitude
Emotional resilience in working with challenging behaviours and attitudes to use of authority and maintaining discipline
Training:The successful candidate will obtain a Level 3 Teaching Assistant SEND Pathway Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 8:30AM - 3:45PM (Later finishes on Monday 4:45PM).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Experience with children,Flexible,Caring,SEN experience....Read more...
To provide a courteous and professional approach to customers and work providers, insurance companies and colleagues, whether that be face-to-face, on the telephone or written communication.
To ensure full compliance with all company policies, work provider agreements, repair specifications and current health and safety legislation at all time.
Arranging recoveries, collections and return of vehicles as and when required in an efficient and professional manner.
To work effectively as part of the company team to ensure industry leading standards of customer care and satisfaction.
Carry out company invoicing with accuracy and diligence, deal with any queries and inform the Office Manager of any problems or discrepancies.
Close down completed jobs and file away accordingly.
Preparing monthly statements for payment to the parts providers.
Ensure the banking is completed as required and accurate records kept.
Carrying out general duties, cleaning & hospitality to meet the needs of the business.
Communicate with customers to provide repair information and an indication of completion time
Comply with all safe working practices.
Ensure your work area is kept clean, tidy and filing kept up to date.
Strive to achieve a consistently high level of customer satisfaction.
Be aware of and strive to meet all deadlines and report any potential delays.
The completion of updating all communications to include Autoflow and portals to enhance communication and reduce complaints.
Be aware of current processes and suggest improvements to increase efficiency and customer service.
Support the development and implementation of any such strategies.
Planning/Organisation
Plan ahead to make the best possible use of time available, ensure all deadlines are met.
Keeping an efficient checking In and out of both customer and courtesy cars.
Ensuring Autoflow Management System information is up to date
Prioritising workload and making time to complete tasks.
Communication:
Maintain and develop professional and positive working relationships with colleagues, visitors and when appropriate, with suppliers and external representatives etc.
Provide advice, assistance and support to other team members.
Communicate progress against agreed objectives, personal concerns, feedback from any source or any problems/concern to the Office Manager.Where involved, ensure customers are welcomed and received courteously. Maintain and develop relationships with them by meeting and exceeding their expectations.
Strive constantly to improve standards of customer service.
Ensure dissatisfied customers are handled calmly and complaints resolved sensitively. Inform Office Manager of any complaints.
Ensure customer questions are answered clearly and without excessive jargon.
Policies/Practices
Adhere to all Health & Safety, environmental, work provider, approved repair and company policy procedures at all times, including the wearing of personal protective equipment if required.
Operate within the law and relevant codes at all times.
In addition to your primary duties, where these are within your prfessional capabilities, respond positively to requests to perfonn other work related tasks to facilitate the efficient operation ofthe business.
Engage with all customers and visitors promptly, professionally and courteously at all times.
Ensure all customer transactions and queries are handled promptly and efficiently.
Support and assist the Bodyshop Manager and Office Manager in achieving company objectives.
Ensure all customer data or information is handled securely. In particular - Paying particular attention to the GDPR.
Training:
You will complete a Customer Service Practitioner level 2 apprenticeship with Barking & Dagenham College.
Training Outcome:
Potential for future employment and progression.
Employer Description:Small friendly garage looking for an office assistantWorking Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
SUPPORT FOR THE STUDENT
Provide particular support for pupils, including those with special needs, ensuring their safety and access to learning activities.
Be aware of and assist with the implementation of Individual Education/Behaviour Plans and Personal Care programmes.
Establish constructive relationships with pupils and interact with them according to individual needs.
Encourage pupils to interact with others and engage in activities led by the teacher.
Assist with the setting of challenging and demanding expectations and promote self-esteem and independence.
Provide feedback to pupils in relation to progress and achievement under the guidance of the teacher.
Provide assistance with student’s feeding, hygiene and personal needs including toileting.
Provide assistance with the moving, lifting and handling of students paying particular attention to the student’s physical needs.
Assist with the supervision of students during break and lunch times.
SUPPORT FOR THE TEACHER
Create and maintain a purposeful, orderly and supportive environment, in accordance with lesson plans and assist with the display of pupils' work.
Use strategies, in liaison with the teacher, to support pupils to achieve learning goals.
Promote good pupil behaviour, dealing promptly with conflict and incidents in line with established policy and encourage pupils to take responsibility for their own behaviour.
Establish constructive relationships with parents/carers under teacher guidance.
Assist with clerical/administrative support e.g. photocopying, typing, filing, money, administer coursework etc.
SUPPORT FOR THE CURRICULUM
Support the use of ICT in learning activities and develop pupils’ competence and independence in its use.
Prepare, maintain and use equipment/resources required to meet the lesson plans/relevant learning activity and assist pupils in their use.
SUPPORT FOR THE SCHOOL
Be aware of and comply with policies and procedures relating to Child Protection, health, safety and security, confidentiality and data protection reporting all concerns to an appropriate person.
Be aware of and support differences and ensure all pupils have equal access to opportunities to learn and develop.
Contribute to the overall ethos/work/aims of the school.
Appreciate and support the role of other professionals.
Attend and participate in relevant meetings as required.
Assist with the supervision of pupils out of lesson times.
Accompany teaching staff and pupils on visits, trips and out-of-school activities as required and take responsibility for a group under the supervision of the teacher.
Participate in training and other learning activities and performance development as required.
Show a duty of care and take appropriate action to comply with Health & Safety requirements at all times.
Demonstrate and promote commitment to Equal Opportunities and to the elimination of behaviour and practices that could be discriminatory.
Any other duties deemed appropriate by the Chief Executive and commensurate within the grade of the post.
Training:
Level 3 Teaching Assistant qualification at Stockton Riverside College.
Functional skills Maths & English, if required.
Training Outcome:
An opportunity for a full-time position at the end of the apprenticeship.
Employer Description:Green Gates Academy is a primary school for pupils ranging from Year 1 to Year 6. Pupils attending our school have an Education Health and Care Plan due to their social, emotional and mental health difficulties. Some of the conditions our pupils are diagnosed with are ADHD, ASD, Attachment, Sensory Processing Disorder, ODD, ADD and Mental Health difficulties. We presently offer 50 places in our academy.Working Hours :Monday to Friday, working hours to be confirmed. Term-time only plus 5 days.Skills: Communication skills,Organisation skills,Team working,Able to work under pressure,Good practical skills,A high level of maturity,Punctual and reliable,Able to follow instructions,Enthusiastic,Willing to learn....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary.
Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:At SEAT, there is nothing more important than our people. Their enthusiasm, commitment and skills are the dynamic force behind SEAT cars. Our people drive the innovation and technology, style and design in everything that we do.
We are looking to enthusiastic and passionate people to join our team working as apprentices in our retail network and drive their career forward with us.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Team working,Creative....Read more...
Caring for our Residents
Support residents with all aspects of daily living (including personal care).
To be involved in the planning of residents’ care and to give input during daily report sessions.
Promote good practice in all aspects of care, and challenge poor practise from other team members.
Adhering to Infection Control Practices as per policy for both the residents, you and your colleagues.
Training
To keep all mandatory training up to date and complete additional training as required, including Infection Control, Manual Handling and Health & Safety.
To attend face to face training sessions as needed.
Teamwork
To support Team Members and contribute to the smooth running of the shift.
To keep the Home Manager up to date with shift availability and contact details.
Ensure the Home Manager is kept fully informed of the job holder’s concerns, ambitions and development requirements.
Communication
Ensure the Senior Care Assistant is kept fully informed of all major developments (i.e. team member issues, occupancy, complaints, inspections) at all times.
Complete daily charts and other paperwork as directed.
Work Ethic
To work flexibly to meet the needs of the residents.
To ensure that you are aware of the team members rota and are punctual for shifts.
Positive Work Environment
To be aware of Jasmine Healthcare’s philosophy and to contribute ideas to improve the standard of care provided.
To maintain a positive and professional outlook whilst at work, and whilst representing Jasmine Healthcare in the community.
Providing a Homely Environment for our Residents
To support other members of the team with the tidying of residents rooms and communal areas.
Following guidance with Infection Control, the use of PPE and its disposal.
Working as a Team to complete any Actions found within the internal Infection Control Audits that occur every 3-months.
To report any issues to the Maintenance Person.
Embrace Change
To engage with Senior Carers, the Deputy Manager and Home Manager during appraisals and one to one sessions.
To contribute to team meetings.
Ambassadorship
To maintain a professional attitude when dealing with relatives, outside agencies and other visitors to the home.
To conduct show rounds and take enquiries from prospective residents and their relatives.
To wear uniform at all times which is clean and presentable.
Integrity
To report any safeguarding concerns or concerns about practise to either the Manager or Jasmine’s Compliance Support Manager.
Ensure you are aware of the home’s policies and procedures (e.g. fire, health and safety, manual handling).
Environmental Impact
To report any leaks or issues to the Maintenance Person.
To be aware of the location of all fuse boards, boilers, water stop taps and regulators for heating.
Additional Responsibilities
The above is not an exhaustive list and in line with Jasmine Value 8 may be subject to reasonable change.
Training:Over the course of 15 - 18 months , you will study modules such as personal development in care settings, the responsibilities of a care worker, handling information in care settings, implementing person-centred care plans, safeguarding & protection in care settings, duty of care in care settings, communication in care settings, equality & inclusion in care settings and health & safety and wellbeing in care settings (these units may differ).
Upon successful completion of the apprenticeship programme, you will achieve a Level 2 and a TQUK Diploma in Care.Training Outcome:
Upon successful completion of the apprenticeship programme, you will achieve a Level 2 and a TQUK Diploma in Care and be able to undertake a Level 3.
Employer Description:Jasmine Healthcare is a privately owned group, which currently operates six care homes for the elderly, with significant expansion plans for the future.
Whilst we aim to be a profitable company and provide shareholder returns, our mission is:
By prioritising our people, our mission is to provide the highest standards of care in our own homes and to improve standards of care across our industry
[Nightingale Nursing & Care Home is based in the centre of Edwinstowe, near Mansfield. The home, although purpose-built, has been made very homely, and has a selection of garden areas, in line with Jasmine’s values and ethos. The home provides personal, nursing and dementia care to 49 residents.]Working Hours :Working 12 hour shifts running from 7.00pm - 7.00am or 7.00am - 7.00pm.
Days TBC.Skills: Communication skills,Team working,Non judgemental,Patience,committed,passionate,reliable,Caring,Driving....Read more...
Caring for our Residents
Support residents with all aspects of daily living (including personal care)
To be involved in the planning of residents’ care and to give input during daily report sessions
Promote good practice in all aspects of care, and challenge poor practice from other team members
Adhering to Infection Control Practices as per policy for both the residents, you and your colleagues
Training
To keep all mandatory training up to date and complete additional training as required, including Infection Control, Manual Handling and Health & Safety
To attend face to face training sessions as needed
Teamwork
To support Team Members and contribute to the smooth running of the shift
To keep the Home Manager up to date with shift availability and contact details
Ensure the Home Manager is kept fully informed of the job holder’s concerns, ambitions and development requirements
Communication
Ensure the Senior Care Assistant is kept fully informed of all major developments (i.e. team member issues, occupancy, complaints, inspections) at all times
Complete daily charts and other paperwork as directed
Work Ethic
To work flexibly to meet the needs of the residents
To ensure that you are aware of the team members rota and are punctual for shifts
Positive Work Environment
To be aware of Jasmine Healthcare’s philosophy and to contribute ideas to improve the standard of care provided
To maintain a positive and professional outlook whilst at work, and whilst representing Jasmine Healthcare in the community
Providing a Homely Environment for our Residents
To support other members of the team with the tidying of residents rooms and communal areas
Following guidance with Infection Control, the use of PPE and its disposal
Working as a Team to complete any Actions found within the internal Infection Control Audits that occur every 3-months
To report any issues to the Maintenance Person
Embrace Change
To engage with Senior Carers, the Deputy Manager and Home Manager during appraisals and one to one sessions
To contribute to team meetings
Ambassadorship
To maintain a professional attitude when dealing with relatives, outside agencies and other visitors to the home
To conduct show rounds and take enquiries from prospective residents and their relatives
To wear uniform at all times which is clean and presentable
Integrity
To report any safeguarding concerns or concerns about practice to either the Manager or Jasmine’s Compliance Support Manager
Ensure you are aware of the home’s policies and procedures (e.g. fire, health and safety, manual handling)
Environmental Impact
To report any leaks or issues to the Maintenance Person
To be aware of the location of all fuse boards, boilers, water stop taps and regulators for heating
Additional Responsibilities
The above is not an exhaustive list and in line with Jasmine Value 8 may be subject to reasonable change
Training:Over the course of 15- 18 months, you will study modules such as personal development in care settings, the responsibilities of a care worker, handling information in care settings, implementing person-centred care plans, safeguarding & protection in care settings, duty of care in care settings, communication in care settings, equality & inclusion in care settings and health & safety and wellbeing in care settings (these units may differ)
Upon successful completion of the apprenticeship programme, you will achieve a Level 2 and a TQUK Diploma in Care.Training Outcome:
Upon successful completion of the apprenticeship programme, you will achieve a Level 2 and a TQUK Diploma in Care and be able to undertake a Level 3
Employer Description:Jasmine Healthcare is a privately owned group, which currently operates six care homes for the elderly, with significant expansion plans for the future.
Whilst we aim to be a profitable company and provide shareholder returns, our mission is:
By prioritising our people, our mission is to provide the highest standards of care in our own homes and to improve standards of care across our industry
[Nightingale Nursing & Care Home is based in the centre of Edwinstowe, near Mansfield. The home, although purpose-built, has been made very homely, and has a selection of garden areas, in line with Jasmine’s values and ethos. The home provides personal, nursing and dementia care to 49 residents.]Working Hours :Working 12 hour shifts running from:
7.00pm- 7.00am or
7.00am- 7.00pmSkills: Communication skills,Team working,Non judgemental,Patience,committed,passionate,reliable,Caring,Driving....Read more...
