Operations Research Analyst Jobs   Found 2 Jobs, Page 1 of 1 Pages Sort by: Relevance Date

Customer Service/Order Analyst

JOB DESCRIPTION Customer Service Associate / Order Analyst Key Resin Company Key Resin Company, a leading manufacturer of high-performance flooring systems, is looking for a Customer Service Associate / Order Analyst to join our team. We're not your typical manufacturing company. As a smaller employer, we offer a collaborative, close-knit work environment where you'll know your coworkers by name and feel valued for your contributions. We take pride in providing excellent benefits, long-term stability, and a strong work/life balance. Why Join Key Resin? This is a fantastic opportunity to become part of a stable and growing company with a reputation for quality and customer service. Our comprehensive benefits package includes: Medical, dental, and vision insurance Company-paid life and disability insurance Generous paid time off 401(k) with company match Pension plan Supportive, team-oriented culture Position Overview As a Customer Service Associate / Order Analyst, you will play a key role in supporting our customers and internal operations by ensuring accurate order processing and delivering exceptional service. Key Responsibilities Provide outstanding customer service to both internal and external customers Answer incoming phone calls and emails, research issues, and respond in a professional and timely manner Enter, track, and maintain customer orders with accuracy Investigate order questions and resolve discrepancies Place drop-ship purchase orders with vendors Prepare and send product samples to customers Qualifications Minimum of 2 years of customer service experience Experience in manufacturing or construction industries is a plus Accounting knowledge is a plus SAP / ERP experience preferred Skills & Competencies Strong customer service focus with a sense of urgency Excellent attention to detail and organizational skills Ability to manage multiple tasks and priorities simultaneously Basic math proficiency, including ratios, fractions, and multiplication Self-motivated with strong problem-solving abilities Clear and professional written and verbal communication skills Willingness and ability to learn our products and industry Join Our Team If you're looking for a rewarding role where your work matters, and you want to be part of a company that values its employees and invests in their future, we encourage you to apply. ABOUT US Key Resin Company is a high-performance flooring manufacturer. We offer a wide range of floor coverings and wall systems, concrete repair materials, and maintenance products for industrial, institutional and commercial applications. Key Resin's objective is to provide contractors and facility owners with quality material, excellent service, and technical expertise. We offer great opportunities to join a stable, growing company that is family oriented, where you'll know everyone's name, and have a good work/life balance. We offer a full range of benefits including health insurance, dental, vision, life, disability, paid time off, 401(k) match, and pension.Apply for this ad Online! ....Read more...

Inventory Analyst

JOB DESCRIPTION The Inventory Analyst is responsible for scheduling and planning of production of manufactured items, while maintaining an optimal level of packaging supplies to meet schedule requirements. Assist in maintaining a balance of inventory to effectively utilize the material, space, and dollars spent while meeting service needs. Responsibilities Determine production requirements through utilization of the MRP system (SAP) to view customer demand, forecasts, safety stock and usage. Create production schedules; Ensure execution of plan through the entire process: from receiving to production to shipping. Coordinate new item numbers and new packaging with corporate contacts and customers to ensure on-time delivery. Maintain weekly schedule adherence rates. Balance high volume runs with customer small batches. Balance line run time efficiency with customer orders. Create purchase orders and input inventory adjustments into the MRP system (SAP). Manage inventory levels to meet production requirements. Enter purchase orders for packaging and raw materials and place orders with vendors. Research and resolve discrepancies with raw materials, WIP, packaging, and finished goods. Contact vendors regarding quality issues with packaging and raw materials. Cycle counting, managing OWH levels. Order raw materials for products they are individually responsible for Participate and contribute to facility improvement teams and daily production meetings. Provide information and partake in S&OP meetings as needed. Attend vendor and customer meetings as required. Communicate monthly production demands to supervisors, Plant Manager, Operations Manager and OEE manager. Requirements Bachelor's degree in business or 5 years of equivalent work experience. 5 to 7 years of experience in the relevant field. PC/Microsoft application knowledge, knowledge of manufacturing processes, SAP experience is a plus. Supply chain, manufacturing and leadership skills are a plus Advanced Excel skills would be needed. Benefits: Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online! ....Read more...