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Business Growth Administrator Apprentice

This is a rare opportunity to join Thrive4Life as a Business Growth Apprentice. Based mainly in our friendly Esher office (just 8 minutes from Esher station) and with regular days at our Wellbeing Centre in the Lloyd’s building, EC3 (Bank Station) in the very heart of the City of London, this role offers a unique blend of office-based training and exposure to the London City environment and culture. You’ll be working closely with two experienced managers — Julia McAllister (Growth Manager, Thrive4Life Wellbeing Centre) and Rhea Mall (City Health Campaign Lead and Data Scientist), as well as gaining mentoring from senior company leadership and hands-on experience across a wide range of functions including administration, in person and streamed events, data, and client support. Purpose of the Role To provide day-to-day administrative support to both Thrive4Life and Wellbeing Centre Business Growth activities, ensuring smooth operations, excellent client service, and robust data management. This is a wide-ranging apprenticeship designed to give you valuable, transferable skills and a strong career foundation. Duties and Responsibilities Supporting the City based Wellbeing Centre Welcome patients and handle enquiries by phone, email, and in person Support bookings, payments, and client care using the Cliniko system Assist with monthly health talks, Pilates sessions, and city-based promotional in person events and pop-up expo stands Prepare marketing materials and keep promotional displays stocked across the Lloyd’s building Help process national referral bookings and maintain tidy clinic facilities Supporting Data & Outreach Input, validate, and manage data across our CRM systems and spreadsheets. Consolidate data from enquiries, bookings, events, and subscriptions. Assist in building prospect lists for outreach campaigns and support data cleaning. Help prepare reports and dashboards (e.g., enquiries, conversions, event attendance). Provide support for email marketing and light research tasks. General Office Administration Handle incoming calls and emails, taking messages or directing queries. Support document preparation, filing, and record-keeping. Assist with scheduling meetings, travel, and other logistics. Provide ad hoc support to the wider team as needed. What Makes This Role Unique A rare opportunity to gain exposure not only to business administration but also to finance, sales, marketing, and delivery, giving you a broad foundation for your career. The chance to work both in a supportive Esher small office environment and in the vibrant London City setting, gaining insight into corporate culture and client engagement in the city of London. Practical involvement in a company that has just launched a new website and adopting an AI-driven customer relationship platform — with state-of-the-art client engagement to drive growth. Real mentoring and day-to-day learning from senior leaders in the company, giving you insight into business strategy as well as administration. For the right candidate, multiple opportunities to expand the role and grow with the company.  Training:This role is aligned to the Business Administrator Apprenticeship Level 3 Standard. You’ll receive structured off-the-job training and mentoring, while building a portfolio of evidence from your real work. Modules include communication, IT skills, customer service, events, data management, and business improvement. You will attend Kingston College for your off the job training.  What You’ll Gain Real responsibility from day one in a supportive small team Skills in administration, experience with Excel, customer relationship manager (CRM) databases, Salesforce, Cliniko, Genie AI - CRM (with built in AI drivers), and other modern outreach tools Exposure across the board from finance, sales, marketing, and delivery, giving you well-rounded working business experience. Insight into the fast-paced health, safety, and wellbeing industries A nationally recognised apprenticeship qualification Strong career prospects in business administration, operations, or data management Our apprentices will receive direct, hands-on training from their line managers (the Growth Manager and Data Scientist), as well as ongoing support and mentoring from senior management and other members of the team. Training will be practical, structured, and embedded in daily tasks, ensuring skills are developed in real time We will also encourage knowledge-sharing across the business, so the apprentice gains a broad understanding of operations, marketing, events, client care, and data management The apprentice will work closely with colleagues in a friendly, supportive team environment where guidance and feedback are always available Training Outcome: This apprenticeship offers a launchpad into business administration, operations, and corporate health. Graduates can advance within Thrive4Life or OFI into roles such as Business Administrator, Client Relationship Executive, or Marketing & Events Coordinator. The skills gained, including administration, client service, and data management, are valued in all sectors This foundation prepares candidates for various careers or senior roles Employer Description:Thrive4Life is a dynamic corporate health & wellbeing company delivering workplace wellbeing programmes, clinical services, and health promotion. Our flagship Thrive4Life Wellbeing Centre in the iconic Lloyd’s Building (EC3, London) offers physiotherapy, osteopathy, massage, podiatry, Pilates, and health awareness events. We also run an acclaimed Talks Programme, providing streamed and in-person sessions led by medical professionals, surgeons, psychologists, nutritionists, and other health specialists. These talks educate and inspire staff on vital topics such as mental health, cancer prevention, stress management, nutrition, and healthy ageing. Our sister company, Osteopaths for Industry (OFI), has delivered health & safety training nationwide for over 35 years, specialising in manual handling, people handling, DSE training, and risk management. Together, Thrive4Life and OFI sit at the forefront of workplace health and wellbeing. What sets us apart? Clinically led expertise across a wide range of disciplines, ensuring everything we deliver is evidence-based and impactful. High-profile clients including Buckingham Palace, the BBC, City of London Corporation and leading city insurance companies such as Tysers and Chubb. Innovation and growth, with a new website and AI-powered CRM platform launching. Exposure to London City culture alongside a supportive small office environment in Esher. Wide-ranging experience across finance, sales, marketing, events, delivery, and data. A meaningful mission: to help save lives and improve quality of life through education and awareness. Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Attention to detail,IT skills,Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Creative,Logical,Initiative,Team working ....Read more...

Apprentice Project Coordinator / Project Manager

This apprenticeship offers an exciting opportunity to gain hands-on experience in project coordination and project management within a creative, fast-paced manufacturing environment. The Apprentice Project Coordinator will work across departments - from sales and purchasing to production and logistics - to oversee projects from initial enquiry through to delivery, ensuring deadlines, budgets, and quality standards are met. Key Responsibilities: Customer Contact & Communication: Act as a first point of contact for customers via email and telephone Provide outstanding customer service, managing queries and keeping clients informed throughout the process Project Coordination: Prepare quotations and process orders accurately and efficiently Coordinate between internal departments (design, purchasing, production, logistics) to ensure smooth project delivery Monitor supplier and production deadlines to keep projects on track Quality & Delivery Oversight: Ensure that quality checks are completed before dispatch Liaise with our dispatch department to ensure couriers and logistics providers can meet on-time deliveries Occasionally attend site visits to meet customers, alongside our Team Leader or Management, understand project requirements, and oversee installation when needed Administration & Reporting: Maintain accurate project records, timelines, and updates Support continuous improvement by identifying process efficiencies and sharing feedback with the team Skills & Attributes: We are looking for someone who is: Ambitious & Driven - motivated to develop a career in project management and grow within the business Customer-Focused - passionate about delivering outstanding service and building strong relationships Organised & Detail-Oriented - able to manage multiple projects, deadlines, and priorities in a fast-paced environment Adaptable & Agile - comfortable working with creative teams, responding quickly to changes, and problem-solving under pressure Professional & Presentable - confident in face-to-face meetings and representing Chantelle Lighting on customer sites Collaborative - able to work with colleagues across all departments to achieve common goals What We Offer: A structured apprenticeship programme with on-the-job training Mentorship from experienced project managers and leaders Experience working across the full project lifecycle - from design to production to delivery Exposure to both office and shopfloor operations for a rounded understanding of the business Opportunities to work with some of the UK’s leading hospitality brands A supportive and friendly team environment where your development is a priority Training:Associate Project Manager Level 4. Training will take place at Burnley College one day per week. Training Outcome:This is a development role designed to build a foundation in customer service, commercial awareness, and operational excellence, providing a clear pathway to a career in project management.Employer Description:At Chantelle Lighting, we create bespoke decorative lighting for some of the UK’s most recognisable hospitality brands and prestigious independents. From Miller & Carter, Harvester and Toby Carvery to Gaucho, Village Hotels and boutique restaurants, our products bring interiors to life. Our team is passionate about quality, creativity, and delivering exceptional service — going above and beyond to ensure every project exceeds client expectations.Working Hours :Monday - Thursday 8:30am - 5pm Friday - 8:30am - 3:45pmSkills: Communication skills,IT skills,Written skills,Willingness to learn,Take initiative ....Read more...

Administrative Assistant Apprenticeship

Manage general correspondence and be the main point of contact for parents regarding admissions etc. and other external enquiries. Supporting the registration paperwork relating to new starters at the nursery and reservations. Alongside the Nursery Manager, help ensure that Sunrise meets its obligations in relation to health & safety, equal opportunities, diversity and discrimination and other relevant statutory obligations. Monitor and maintain insurance policies. Alongside the Nursery Manager, initiate cost-saving/cutting arrangements, negotiate purchasing contracts ensuring where possible ordering nursery supplies at minimal cost. Maintaining family and account records on the nursery computer programme which training will be provided. Review of the monthly Suggested Fee Report. Raise any concerns with the Nursery Manager. Collection of fees including the administration of Childcare vouchers, pursuing outstanding fees and resolving any account queries. Maintaining accurate and confidential staff, children, and parent’s records. Generating reports to appropriate and approved by Nursery Manager. Preparing monthly payroll spreadsheet. Ensure that this is authorised by the Nursery Manager/Deputy before forwarding to the Accountant. Liaising with Nursery Manager with general employee administration. General computer use, accurate use of Microsoft Office Application. Working with Nursery software- Baby’s Days. Keeping petty cash records. Welcoming parents, children and visitors and tour of the setting. Communicating pleasantly and effectively in person, in writing and on the telephone. Keeping the office tidy. Working closely with the Nursery Manager/ Deputy. General office duties. Any other duties requested by the Nursery Manager/ Deputy. This job description is not exhaustive and may be reviewed further to the requirements of the Nursery.Training: Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB 1 day a week  On-site training  Training Outcome:Senior Administrative Assistant, Office Administrator or Operations Coordinator.Employer Description:Sunrise Nursery is a privately owned nursery established in May 2011. We provide quality day care for babies 3 months - 5 year olds.. Sunrise Nursery values, respects and supports each child according to their needs. Our aim is to provide good, warm and caring relationships between adult and children to support the growth and development of each child irrespective of their colour, background or religion. Family approach: Our nursery has a strong value to the family approach setting; we seek to ensure that we build a strong relationship with both the parents and children Our nursery uses the Early Years Foundation Stage to plan age appropriate activities for the children to meet the children's needs and interests. These activities are a variation of adult led and child interest emerging from spontaneity. We encourage active learning and ensure that their experience in their first steps of learning is positive through activities and play. We encourage children to learn at their own pace by supporting their needs. Sunrise Nursery uses the key person approach. Each child is assigned as key person who builds a secure based relationship with the child and their family. Their role is to help ensure that every child's care is tailored to meet their individual needs, to help the child become familiar with the setting . Parents are the primary educators of their children; we work with the parents to ensure a holistic approach to the learning and development of the children in our care. We aim to make sure that the children reach their full potential during their time in the nursery and home.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working ....Read more...

Business and Administration Apprenticeship

Manage general correspondence and be the main point of contact for parents regarding admissions etc. and other external enquiries. Supporting the registration paperwork relating to new starters at the nursery and reservations. Alongside the Nursery Manager, help ensure that Sunrise meets its obligations in relation to health & safety, equal opportunities, diversity and discrimination and other relevant statutory obligations. Monitor and maintain insurance policies. Alongside the Nursery Manager, initiate cost-saving/cutting arrangements, negotiate purchasing contracts ensuring where possible ordering nursery supplies at minimal cost. Maintaining family and account records on the nursery computer programme which training will be provided. Review of the monthly Suggested Fee Report. Raise any concerns with the Nursery Manager. Collection of fees including the administration of Childcare vouchers, pursuing outstanding fees and resolving any account queries. Maintaining accurate and confidential staff, children, and parent’s records. Generating reports to appropriate and approved by Nursery Manager. Preparing monthly payroll spreadsheet. Ensure that this is authorised by the Nursery Manager/Deputy before forwarding to the Accountant. Liaising with Nursery Manager with general employee administration. General computer use, accurate use of Microsoft Office Application. Working with Nursery software- Baby’s Days. Keeping petty cash records. Welcoming parents, children and visitors and tour of the setting. Communicating pleasantly and effectively in person, in writing and on the telephone. Keeping the office tidy. Working closely with the Nursery Manager/ Deputy. General office duties. Any other duties requested by the Nursery Manager/ Deputy. This job description is not exhaustive and may be reviewed further to the requirements of the Nursery.Training: Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB 1 day a week  On-site training  Training Outcome:Senior Administrative Assistant, Office Administrator or Operations Coordinator.Employer Description:Sunrise Nursery is a privately owned nursery established in May 2011. We provide quality day care for babies 3 months - 5 year olds.. Sunrise Nursery values, respects and supports each child according to their needs. Our aim is to provide good, warm and caring relationships between adult and children to support the growth and development of each child irrespective of their colour, background or religion. Family approach: Our nursery has a strong value to the family approach setting; we seek to ensure that we build a strong relationship with both the parents and children Our nursery uses the Early Years Foundation Stage to plan age appropriate activities for the children to meet the children's needs and interests. These activities are a variation of adult led and child interest emerging from spontaneity. We encourage active learning and ensure that their experience in their first steps of learning is positive through activities and play. We encourage children to learn at their own pace by supporting their needs. Sunrise Nursery uses the key person approach. Each child is assigned as key person who builds a secure based relationship with the child and their family. Their role is to help ensure that every child's care is tailored to meet their individual needs, to help the child become familiar with the setting . Parents are the primary educators of their children; we work with the parents to ensure a holistic approach to the learning and development of the children in our care. We aim to make sure that the children reach their full potential during their time in the nursery and home.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working ....Read more...

Level 3 Business Administration Apprentice

Act as a friendly, helpful and welcoming in-person presence at our Diss site (Group HQ). Greeting visitors, clients, suppliers and contractors at Reception and providing them with appropriate support as required. Monitor the Simonds and Flagfinders Bookings inboxes, and support the Group Private Hire Manager with answering queries and generating quotations, ensuring that all customers are responded to promptly, politely and in a manner which maximises revenue generation for the Group. Where required, handle telephone calls and redirect callers appropriately, in accordance with Group processes. Support the Group Private Hire Manager with administering internal and external room hire bookings and events, including setting up / clearing up hired rooms and ensuring all catering is arranged and provided to a high standard. Monitor the Purchasing inbox and undertake purchasing on behalf of all departments, in accordance with processes established by the Finance Director, and to include maintaining an accurate and up-to-date list of authorised general supplies, and validating purchases against Purchase Orders for other purchases. Support the Holidays and Day Trips department by confirming bookings, printing confirmations and preparing tour packs for drivers. Undertake general administrative duties on behalf of the Managing Director and Senior Leadership Team, including processing of expense claims, travel and accommodation bookings and the raising of Purchase Orders on their behalf. Undertake other general administrative duties as required by the Group, as directed by your Line Manager, and other members of our management team. You will spend your week providing business administration support across the Transport Made Simple Group. Your day will usually begin by checking emails in the bookings and purchasing inboxes, responding to customer enquiries, preparing quotations, and processing purchase orders. You will greet visitors and suppliers at reception, handle phone calls, and assist with internal and external room bookings, including arranging catering and setting up spaces for meetings and events. Throughout the week, you’ll support the Holidays and Day Trips department by confirming bookings, printing confirmations, and preparing tour packs for drivers. You’ll also carry out administrative tasks for the Managing Director and Senior Leadership Team, such as processing expense claims, arranging travel, and raising purchase orders. No two days are exactly the same – you’ll balance regular tasks with ad-hoc requests, ensuring smooth communication across departments and contributing to excellent customer service.Training: Business Administrator Standard English and Maths (if required) Level 2 Training Outcome:This role offers an excellent foundation for a long-term career in business administration. During the 18-month apprenticeship, you will gain a nationally recognised Level 3 Business Administration qualification, alongside valuable practical experience in customer service, purchasing, and administrative support. Successful completion of the apprenticeship opens up opportunities to progress into permanent roles within the Group, such as Office Administrator, Customer Service Coordinator, Purchasing Administrator, or other. As Transport Made Simple continues to grow rapidly, there may be longer-term opportunities to move into supervisory or management positions for those who demonstrate initiative, strong performance, and a passion for the business.Employer Description:We're East Anglia's largest independent passenger transport provider, employing more than 700 team members with a fleet of 350 buses, coaches, minibuses and taxis. We operate a comprehensive network of local bus services which spans from Norwich as far south as north London, and from the east coast as far west as Nottingham and Derby. Working closely in partnership with Norfolk, Suffolk and Essex County Councils, we transport over 2,500 schoolchildren to and from school safely every day on dedicated buses. Our specialist fleet vehicles deliver coach holidays, wheelchair accessible transport and a wide range of corporate transport solutions for clients across a range of sectors. Our success has been built on four core values; being a great place to work, delivering exceptional customer service, using technology to optimise operations and seeking sustainable growth opportunities. Joining us on our journey could kickstart your career, giving you the skills and experience you need to support millions of people get from A to B sustainably every year.Working Hours :Monday to Friday, shifts of either 07:00 - 15:30 / 08.30 - 17:00 OR 08:30 - 17:00 / 10:30 - 19:00. 30 min lunch break per daySkills: Communication skills,IT skills,Attention to detail,Customer care skills,Flexible,Enthusiastic,Eager to learn ....Read more...