Be a friendly face of IT while users are experiencing problems.
Taking requests from users via in email, ticketing system, telephone and in person.
Logging full details of time and work undertaken to ticketing system.
Completing initial troubleshooting in a timely manner.
Monitor the Support ticket system for incidents requiring escalation or urgent attention.
Build and maintain desktop/laptop PCs/Macs and Windows Servers.
Follow and apply IT policies and procedures applicable to teach client.
Help and advice with Ad-Hoc IT requirements from clients.
Diagnose and resolve hardware and software faults.
System health checks.
Software and App support.
Travel to visit other business to help with IT Support.
Travel to other business to collect equipment from customer sites.
Install Hardware on client's sites.
Install infrastructure wiring on client's sites.
Undertake other such duties as may be reasonably required, including the possibility of out of hours working when required for projects.
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician. Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure AdministratorAssociate (AZ-104)
Key areas covered are:
Support Technician:
Maintenance or repair of systems faults
Support for the roll-out of installation and commission of new systems or upgrades
Network Technician:
Installation and commission of networks
Maintenance or repair of network equipment
Installation, configuration or maintenance task on either ICT related hardware or software
Digital Communications Technician
Installation and commission of telecomsnetworks
Maintenance or repair of telecoms networkequipment
Installation, configuration or maintenancetask on either ICT related hardware or software
Training Outcome:Full-time position may be available for candidate at the end of the apprentice. Employer Description:ITSSIE Ltd is a company based in Harlow,specialising in IT Support for small to medium sized businesses in and around the Essex area.
ITSSIE Ltd is able to provide tailored solutions for all aspects of IT including installations, taking pride in a personalised solution to fit the customer’s needs, and using their knowledge and experience to give advice on what is required and ensuring projects are completed to a high standard.Working Hours :Monday to Friday 9am to 5pm (35 hours Per Week) 1 Hour LunchSkills: Communication skills,Problem solving skills,High customer focus,Can do attitude,Interpersonal skills,Friendly and confident,Able to learn fast and adapt,Flexible and adaptable,Able to manage own time,Ability to prioritise....Read more...
Vehicle Damage Panel Technicians specialise in repairing or replacing damaged panels on our customer’s vehicles.
Over the course of the apprenticeship, you will develop the skills to prepare a vehicle for a Paint Technician by repairing, replacing, and preparing accident-damaged body panels utilising special tools and procedures to Volkswagen Group standards.
Daily duties will vary according to location and may include:
Assessing the level of damage to a vehicle and choosing to either repair or replace panels.
Removing damaged panels.
Repairing damaged chassis and panels.
Keeping logs of work carried out and informing customers of any additional work.
Maintaining a clean and safe work environment.
Our ideal Vehicle Damage Panel Technician will have an eye for detail and perfection with the passion to deliver excellent service for our customers.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Inspiro Learning Centre in Doncaster to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Inspiro Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three-year programme, you will receive the following:
Level 3 Vehicle Damage Panel Technician Apprenticeship
Brand-specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles.
Our network of Volkswagen Group approved Paint and Body centres deliver a first class service to customers using teams of highly trained experts and the same paint, parts and materials that are used at our factories.
Our apprenticeship programme gives you the opportunity to become part of this network, working within an approved body shop and receiving world class training from our industry expertsWorking Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
The role of a vehicle service technician is to maintain, service and repair vehicles to a consistently high standard.
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by employer based upon the specific needs of the location, but the position typically involves:
Servicing vehicles by carrying out check and maintenance
Repairing and replacing faulty parts
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:Motor Vehicle Service and Maintenance Technician (light vehicle)Level 3 Apprenticeship Standard:
The Programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
We will support you to gain your Functional Skills if you require them in maths and English
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:As one of the UK’s leading dealer groups, Drive Motor Retail strive to make every customer visit extra special. Whether you’re popping in to have your car serviced or repaired; or you're searching for your next new or quality used car or van, our award-winning team will be more than happy to help.
Drive operate 22 franchise dealerships for Vauxhall, Hyundai, MG and Citroen in the North East, South West, East Midlands, Yorkshire and the Humber, Hampshire and Suffolk areas, giving both a national presence to the group whilst supporting a local community spirit.Working Hours :Monday- Friday, 8am- 5pm. (Exacts shifts to be confirmed)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
You'll work alongside experienced engineers on real client work from day one, building hands-on IT skills while studying towards a nationally recognised Level 3 ICT qualification — with a genuine permanent role on offer at the end.
As an IT Support Apprentice, you'll earn while you learn. You'll spend most of your time working alongside our experienced engineers, building real-world IT skills with genuine clients — not just classroom exercises. Alongside the day job, you'll work towards a nationally recognised Level 3 qualification in IT.
This is a real job with real responsibility from the outset, in a friendly team where your contribution genuinely matters. You don't need to know everything already — you need the enthusiasm to learn and a willingness to get stuck in.
Duties and Responsibilities
Answering support calls and emails, and logging tickets in our helpdesk system
Helping diagnose and resolve IT problems for clients — everything from password resets to network faults
Accompanying engineers on client site visits to learn hands-on installation and troubleshooting
Setting up new laptops, PCs, printers and user accounts for clients
Supporting the team with Microsoft 365 queries (Teams, Outlook, SharePoint and OneDrive)
Learning to use professional IT tools, including remote monitoring and support platforms
Keeping records and documentation up to date
Helping clients feel confident and supported — customer service matters just as much as technical skill
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of systems faults
Support for the roll-out of installation and commission of new systems or upgrades.Training Outcome:
Our aim is to offer a permanent role on successful completion of the apprenticeship
Ongoing mentorship from experienced engineers who are invested in your development
Real scope to grow with the business as we expand across West Yorkshire
Employer Description:Optionbox is a growing Managed Service Provider (MSP — a company that looks after other businesses' IT and technology) based in Morley, Leeds. We look after IT, phones, internet, CCTV and security for businesses across West Yorkshire, and we're known for picking up the phone in under 8 seconds.Working Hours :Monday-Friday, 09:00 - 17:00.Skills: Communication skills,Problem solving skills,Enthusiastic,Keen to learn,Organised and reliable,Positive can-do attitude,Punctual and trustworthy,Take on new challenges....Read more...
Work on vessels at the forefront of our nation’s defence: such as the Aircraft Carriers, HMS Queen Elizabeth and HMS Prince of Wales
Using cutting-edge comms kit, you’ll be handling extremely confidential data, including highly classified intelligence and personally sensitive crewmate information
Operate, maintain, diagnose and repair global communication systems, to guarantee the safe transmission of information
Find a solution to whichever problem comes your way, working with your team in challenging environments and high-pressure situations
Training:
By the end of your apprenticeship you will be a qualified Level 3 Information Communication Technician (Digital Communications Technician), equivalent to 2 A-Levels
Upon promotion, you will be enrolled onto the Level 4 Network Engineer apprenticeship, eventually gaining a network engineer foundation degree
Training Outcome:
You’ll start your naval career as an Able Rate. With experience and further training, you could be promoted to Leading Hand and beyond. If you show the right commitment, skills and academic ability, you could become a Commissioned Officer. Members of the Royal Navy are promoted on merit. Work hard and you can rise through the ranks
Employer Description:The Royal Navy (RN) is responsible for the protection of British interests at home and around the World. 95% of all world trade passes through the high seas and every year Britain imports £524 billion worth of goods.
The RN takes an active part in the protection of British Shipping. Around the United Kingdom the RN protects vital fishing stocks by monitoring fishing activities in our waters.
We recruit throughout the year, so please ignore Key DatesWorking Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Configuration and installation of IT equipment such as new computers and peripherals
Maintain the College IT inventory
Technical tasks on networked computers and laptops
Periodic printer maintenance•Check and clean monitors, keyboards and projector filters
Check the functionality of all networking connections and active components - network cards,data outlets, patch leads, switches and routers
Basic network user management: Create user accounts, change passwords and file sharepermissions
Diagnose and report faults to product maintenance contractor when dealing with in warrantyissues
Liaise with supplier or contractor in fixing simple faults
Install and test software for use across the network
Classroom support for operation of computers, peripherals, smartboards and software acrossthe network
Use IT help desk software for all IT related jobs
Some additional working out of normal hours may be required where there are system problems. Time off in lieu will be given where this occurs.
We have a total of 400+ networked computers and approximately 50 laptops and 120 tablets for education and administrative purposes. Students also have their own computers, laptops and tablets.Training:The classroom training for the Information Communications Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.
The modules taught are:
Network Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT Business Principles
Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.Training Outcome:May lead to a permanent position at the end of the apprenticeship.Employer Description:Ellesmere College is a thriving co-educational independent school set in the beautiful Shropshire countryside. We offer a broad and balanced education for pupils aged 7–18, combining academic excellence with outstanding opportunities in sport, music, and the arts. Our ethos is rooted in nurturing individual potential and fostering a strong sense of community.Working Hours :Monday - Friday, 8.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Daventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Group 1 Automotive UK is one of the leading automotive retailer groups in the country, with a network of over 115 dealerships across the UK and more than 7,000 dedicated colleagues. We proudly represent over 21 world-renowned brands, including Audi, BMW, Citroën, CUPRA, Jaguar Land Rover, Ford, Kia, Leapmotor, Lexus, Mercedes-Benz, MINI, Porsche, SEAT, Škoda, smart, Toyota and Volkswagen. Our mission is to deliver an exceptional customer experience at every one of our dealerships.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Our Mechanical, Electrical and Trim Technicians work methodically to return customer vehicles to factory standards, diagnosing and fixing faults and distributing work as required to other specialists.
Due to the high level of technology within our vehicles, you will develop skills in mechanics and electrics.
While the type of work carried out will vary according to location, some of the typical day-to-day duties include:
Removing and fitting basic mechanical, electrical and trim components
Removing and refitting non-structural body panels
Removing, renewing, and refitting mechanical and electrical systems and vehicle trims following accident damage
Carrying our vehicle inspections
Identifying the extent of vehicle damage
Accessing and removing damaged components
Installing new components
Using specialist equipment and techniques including welding and soldering to undertake repairs
An ideal MET Technician apprentice will be able to work methodically, have attention to detail and be a team player.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three-year programme, you will receive the following:
Level 3 Vehicle Damage Mechanical, Electrical and Trim (MET) Technician
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles.
Our network of Volkswagen Group approved Paint and Body centres deliver a first class service to customers using teams of highly trained experts and the same paint, parts and materials that are used at our factories.
Our apprenticeship programme gives you the opportunity to become part of this network, working within an approved body shop and receiving world class training from our industry experts.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36-months (3-years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at the Calex UK Training Academy in Slough.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Porsche Centre Bournemouth has represented Porsche on the south coast for over forty years. We can offer our customers network leading facilities, which include multiple direct dialogue bays, a Porsche Approved SMART repair centre as well as state of the art twenty-five vehicle showroom, where we display both New and Porsche Approved vehicles.
Porsche Centre Bournemouth are also proud to boast Porsche Classic Partner status, one of only five UK centres. When entering our centre, you will find our designated Porsche Classic Corner, dedicated to everything Porsche Classic. We also offer Porsche Classic customers, a team of dedicated experts with over 75 Years of experience with the brand.
We are continuously driven by dreams, building a Porsche Community on the south coast, and acting as a central hub for like-minded owners and enthusiasts.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Following a set apprenticeship program which starts from an introduction to Signalling through to Advanced Technologies
Shadowing current Signalling Designers to gain experience and knowledge
Training Outcome:
Become a Signalling Project Manager
NVQ Level 4 Railway Engineering Advanced Technician qualification
Employer Description:We are a Network Rail Principal Contractor and partner of choice for some of the biggest names in rail, we deliver integrated signalling, power, and telecoms solutions throughout the UK and Ireland, providing safe, sustainable, and cost-effective engineering services that consistently exceed expectations.Working Hours :Monday - Friday with some weekends. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Conflict resolution skills,Leadership skills,Motivated....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and
Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:At SEAT, there is nothing more important than our people. Their enthusiasm, commitment and skills are the dynamic force behind SEAT cars. Our people drive the innovation and technology, style, and design in everything that we do.
We are looking to enthusiastic and passionate people to join our team working as apprentices in our retail network and drive their career forward with us.Working Hours :Monday- Friday. 0830- 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Cloud Telephony Support
Create, amend, and maintain cloud-based telephone system configurations
Process customer requests such as:
Name changes
Call routing updates
User and extension management
Perform basic system changes on live environments, following agreed processes
Assist users with:
Password resets
Login issues
General system access problems
User Support & Training:
Provide first-line support to end users via phone, email, and ticketing system
Deliver basic to moderate user guidance, such as:
Explaining how existing features work
Helping users understand the system functionality already in place
Ensure issues are clearly logged, tracked, and updated within the internal CRM
Network & Connectivity Support
Support customer network connections by:
Running basic diagnostics via online provider portals
Identifying common connectivity faults
Booking engineer visits where required
Carry out basic network maintenance tasks, including:
Changing Wi-Fi usernames and passwords
Configuring new routers prior to dispatch
Preparing equipment for installation or replacement
Communication & Liaison
Speak directly with customers in a professional and confident manner
Liaise with third-party providers for telephony and network services
Communicate updates, issues, and resolutions clearly to:
Customers
Internal team members
Maintain accurate records of all work completed in the CRM
Learning & Development
Gain hands-on experience supporting live customer systems
Learn structured troubleshooting and escalation processes
Shadow senior engineers and gradually assist with more complex technical issues
Develop technical, communication, and problem-solving skills throughout the apprenticeship
Build a strong foundation for progression into a 2nd Line Support role
Training:Delivery to be completed on-site and 6 hours per week off-the-job training either at Barnsley College or your place of work. Student to complete an Advanced Technical Certificate as an Information Communications Technician Level 3 Apprentice. Functional Skills in maths and English, if required. Training Outcome:Possible progression opportunities.Employer Description:Supplier of New and Fully Refurbished IT Hardware, Business Telephone Systems (VoIP & Cloud) and Business Mobile Phone Contracts.Working Hours :Monday to Friday - 8.30am-5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience....Read more...
General duties including:
Assist with the setup, deployment, and maintenance of IT equipment throughout the school
Diagnose and repair faults on Chromebooks, laptops, desktops, printers, and other peripheral devices equipment
Perform routine maintenance and health checks on school IT
Replace faulty hardware components where appropriate
Maintain accurate records of repairs, warranties, and equipment inventories
Prepare and configure new devices for staff and student use
Apply the appropriate security policies to ICT tasks in line with organisational requirements
Provide first-line technical support to staff and students
Respond to IT support requests and troubleshoot hardware and software issues
Assist users with basic software applications and educational technologies
Escalate complex issues to the IT and Network Manager when required
Assist with routine network administration tasks under supervision
Support the maintenance of wireless and wired network infrastructure
Help monitor the performance and security of IT systems
Assist with user account administration and device management systems
Maintain and update IT asset registers
Assist with stock control and ordering of IT consumables and equipment
Help manage the lifecycle of school devices, including deployment, repairs, and disposal
Support the IT and Network Manager with day-to-day operational tasks
Assist with classroom technology installations and relocations
Ensure compliance with school policies, safeguarding requirements, and data protection regulations
Participate in apprenticeship training and complete all coursework and assessments required for the qualification
Undertake other duties appropriate to the level of the role as reasonably requested
Training:Information Communications Technician Level 3.
Training will be at Doncaster College where you will access a wide range of facilities on offer.
Block release/day release. Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:Success at The Axholme Academy is achieved through the energy and commitment of students and staff working closely together and also through strong relationships with parents and carers. We match the curriculum that is studied closely with the talents, abilities and ambitions of our students so that individual excellence will be achieved. Working Hours :Monday to Friday. 8am - 3pm with 30-minute Lunch break, Term time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide first-line IT support via the school’s helpdesk, ensuring timely response and resolution of support tickets
Support the school’s 1:1 iPad programme, including device setup, loan stock management, and repairs coordination
Maintain and support classroom technology such as interactive whiteboards, projectors, and AV equipment
Assist with the setup, configuration, and maintenance of IT equipment including iPads, laptops, desktops, and printers
Help manage user accounts, passwords, and permissions (e.g., Microsoft 365, Active Directory, Apple School Manager, MDM systems)
Support network maintenance tasks, including Wi-Fi connectivity and basic infrastructure support
Troubleshoot hardware, software, and network issues across the school
Maintain accurate IT asset records and documentation of issues and resolutions
Assist with IT projects such as device rollouts and classroom upgrades
Support safeguarding measures by ensuring IT systems are used safely and appropriately
Training:
Expected duration of apprenticeship: 17 months
Apprenticeship level: Level 3 (Advanced)
Programme: Information Communications Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2 Training Outcome:
Upon completion of the apprenticeship, the successful candidate will have a level 3 qualification as a ICT Support Technician
Employer Description:Wolverhampton Grammar School is a leading independent co-educational school with a proud history dating back to 1512. We are committed to academic excellence, innovation in teaching, and providing a supportive environment where both students and staff thrive.
Safeguarding Information In line with Keeping Children Safe in Education 2025, and as part of our recruitment process, the School will carry out an online search on all shortlisted candidates. This is to help identify any incidents or concerns that are publicly available which may pose a safeguarding risk or bring the School into disrepute. Any such findings will be shared with the recruitment manager and may be discussed at interview.
We are deeply committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. All necessary Safeguarding checks will be undertaken which must have satisfactory outcomes, otherwise the conditional job offer may be withdrawn. These include an enhanced DBS check with Children’s Barred List information, identity checks, online checks, and verification of professional qualifications and references. Further details are available in Keeping Children Safe in Education (KCSIE) 2025.
This role has been assessed as working in regulated activity and is subject to an Enhanced DBS plus Children’s Barred List Check. It is a criminal offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions Order 1975, as amended). Certain convictions or cautions are considered ‘protected’ and need not be disclosed. Guidance on disclosure is available on the Ministry of Justice website: Rehabilitation of Offenders Act 1974
For information on the filtering of cautions and convictions, visit the DBS Filtering Guidance: DBS Filtering Guidance
As a School, we are committed to ensuring that during all stages of recruitment and selection, no applicant is disadvantaged or discriminated against based on any protected characteristics under the Equality Act 2010. Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills....Read more...
This role will have the opportunity to work with the school and the wider Ark IT team to provide excellent customer-centric, proactive and reactive support to ensure the continuous availability of the IT equipment within the SLA’s and KPI’s as defined.
Ark is committed to safeguarding and promoting the welfare of children and young people; all successful candidates will be subject to an enhanced Disclosure and Barring Service check. Ark Schools are committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives.
Duties and Responsibilities
Assess incoming incidents and prioritise work according to timescales and processes.
Keep accurate and timely records within the incident monitoring system, making sure that the end user receives feedback at all times on the progress of faults and changes.
Carry out technical investigation support calls and escalate to the local technical team where apprentice requirements/job description issues require escalation.
Maintain spare IT stock, warranties and software licences in accordance with the asset register. Instigate hardware swap-outs within the timescales set out by the available SLA to maintain service availability on failed devices.
Arrange and repair (where required) equipment under the terms of the warranty agreement on specific hardware.
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either online (online live instructor-led), or face-to-face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the Information Communication Technology
Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of system faults
Support for the roll-out, installation and commission of new systems or upgrades
Training Outcome:Potential for a permanent role upon completion of apprenticeship.Employer Description:Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Good team player....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36-months (3-years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at the Calex UK Training Academy in Slough.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Welcome to Porsche Centre Portsmouth, located on Lakeside Business Park, Western Road in Portsmouth.
Our established dealership facilitates the sales of new Porsche cars and Approved Pre-Owned cars, servicing, repairs, MOTs, plus parts and accessories.
Our Centre has an experienced team renowned for their first-class customer service. All our Pre-Owned Porsche models are carefully selected by our dedicated used car buyer. Whether you are looking for a new Porsche or an Approved Pre-Owned model, our team will be able to support you in your decision with expert guidance and tailored customer support.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:The Group 1 Automotive Apprenticeship ProgrammeOur Apprenticeship Programme is an excellent way to bring talented, high-quality people into our Retailer Network.
We’re on the lookout for motivated individuals who are ready to take charge of their own development, put in the effort to reach their full potential, and grow alongside a forward-thinking, ambitious employer.
All of our apprenticeships lead to recognised qualifications that open the door to real career progression – whether you’re working hands-on in one of our workshops, supporting customers as a Service Advisor or Parts Advisor, or building your future in a Head Office role.
So, what’s it really like to be an Apprentice at Group 1 Automotive? Watch the video to get a behind-the-scenes look and hear first-hand what it’s like to be part of our team.Working Hours :Apprentices will be expected to work Monday- Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:The Group 1 Automotive Apprenticeship ProgrammeOur Apprenticeship Programme is an excellent way to bring talented, high-quality people into our Retailer Network.
We’re on the lookout for motivated individuals who are ready to take charge of their own development, put in the effort to reach their full potential, and grow alongside a forward-thinking, ambitious employer.
All of our apprenticeships lead to recognised qualifications that open the door to real career progression – whether you’re working hands-on in one of our workshops, supporting customers as a Service Advisor or Parts Advisor, or building your future in a Head Office role.
So, what’s it really like to be an Apprentice at Group 1 Automotive? Watch the video to get a behind-the-scenes look and hear first-hand what it’s like to be part of our team.Working Hours :Apprentices will be expected to work Monday- Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
This role will have the opportunity to work with the school and the wider Ark IT team to provide excellent customer centric, proactive and reactive support to ensure the continuous availability of the IT equipment within the SLA’s and KPI’s as defined.
Ark is committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check. Ark Schools are committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives.
Duties and Responsibilities:
Assess incoming incidents and prioritise work according to timescales and processes
Keep accurate and timely records within the incident monitoring system, making sure that the end user receives feedback at all times on the progress of faults and changes
Carry out technical investigation support calls and escalate to the local technical team where Apprentice Requirements / Job Description issues require escalation
Maintain spare IT stock, warranties and software licences in accordance with the asset register Instigate hardware swap outs within the timescales set out by the available SLA to maintain service availability on failed devices
Arrange and repair (where required) equipment under the terms of the warranty agreement on specific hardware
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship:
CompTIA A+
CompTIA Cloud Essentials+
BCS Level 3 Award in IT Service Management & Business Processes
Training Outcome:Potential for a permanent role on completion of the apprenticeship.Employer Description:Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Hard working,Good team player....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward
Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand. We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career. Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Patience....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department.
As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward
Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:At SEAT, there is nothing more important than our people. Their enthusiasm, commitment and skills are the dynamic force behind SEAT cars. Our people drive the innovation and technology, style, and design in everything that we do.
We are looking to enthusiastic and passionate people to join our team working as apprentices in our retail network and drive their career forward with us.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Our apprenticeship is geared toward training the next generation of fully-fledged Service Technicians/Mechanics. But what does a Service Technician/Mechanic do?
Service Technicians/Mechanics service and repair light vehicles such as cars up to 3.5 tonnes. Service Technicians/Mechanics are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The duties of a Service Technician/Mechanic may include:
Servicing vehicles - carrying out checks and maintenance according to the manufacturers’ guidelines
Repairing and replacing faulty parts and components
Advising the Service Receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Please note, the Service Technician/Mechanic role varies slightly by employer based upon the specific needs within the location.
We are looking for people with an interest in engineering and technology to thrive in this role. While full technical training will be provided, desired skills include problem solving, attention to detail and an aptitude for applied logic. Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.
Key personal skills to demonstrate include:
A willingness to learn
Teamwork
Engineering interest
Quality focus
Personal responsibility and resilience
Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Jaguar Land Rover Academy, in Leamington Spa, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy.
This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
JLR specific certifications
Training Outcome:There are lots of opportunities to develop your career within our expanding retail network. Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials.
At the end of your apprenticeship programme, you'll undertake the JLR Level 2 assessment, the first step on the JLR internal learner journey.
This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path. Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses. We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans. Working Hours :Monday - Friday.
08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Our apprenticeship is geared toward training the next generation of fully-fledged Service Technicians/Mechanics. But what does a Service Technician/Mechanic do?
Service Technicians/Mechanics service and repair light vehicles such as cars up to 3.5 tonnes. Service Technicians/Mechanics are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The duties of a Service Technician/Mechanic may include:
Servicing vehicles – carrying out checks and maintenance according to the manufacturer’s guidelines.
Repairing and replacing faulty parts and components.
Advising the Service Receptionists about required repairs.
Producing time estimates.
Maintaining repair and service records.
Please note that the Service Technician/Mechanic role varies slightly by employer based upon the specific needs within the location.
We are looking for people with an interest in engineering and technology to thrive in this role. While full technical training will be provided, desired skills include problem solving, attention to detail and an aptitude for applied logic.
Application numbers for the JLR retail apprenticeship programme are high, so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather, we want to identify those people who are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.
Key personal skills to demonstrate include:
A willingness to learn
Teamwork
Engineering interest
Quality focus
Personal responsibility and resilience
Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Jaguar Land Rover Academy in Leamington Spa to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy.
This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the three-year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
JLR specific certifications
Training Outcome:There are lots of opportunities to develop your career within our expanding retail network. Your early development is carefully mapped through your apprenticeship journey, with your learning focused toward achieving an industry-recognised qualification. Embedded within your training are the JLR global training materials.
At the end of your apprenticeship programme, you'll undertake the JLR Level 2 assessment, the first step on the JLR internal learner journey. This is the grounding for your future development within the network and our Learner Management System. Excellence will guide you through your short-term, medium-term, and long-term career path.Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses.
We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans. We are looking for people who share our passion to join our highly successful retail apprenticeship programme.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Our apprenticeship is geared toward training the next generation of fully-fledged Service Technicians/Mechanics. But what does a Service Technician/Mechanic do?
Service Technicians/Mechanics service and repair light vehicles such as cars up to 3.5 tonnes. Service Technicians/Mechanics are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The duties of a Service Technician/Mechanic may include:
Servicing vehicles – carrying out checks and maintenance according to the manufacturers’ guidelines.
Repairing and replacing faulty parts and components.
Advising the Service Receptionists about required repairs.
Producing time estimates.
Maintaining repair and service records.
Please note, the Service Technician/Mechanic role varies slightly by employer based upon the specific needs within the location.
We are looking for people with an interest in engineering and technology to thrive in this role. While full technical training will be provided, desired skills include problem-solving, attention to detail and an aptitude for applied logic.
Application numbers for the JLR retail apprenticeship programme are high, so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather, we want to identify those people that are ambitious and demonstrate a willingness to learn, who’re excited by the prospect of working with our fantastic, technologically advanced vehicles and really engaging in the recruitment process.
Key personal skills to demonstrate include:
A willingness to learn
Teamwork
Engineering interest
Quality focus
Personal responsibility and resilience
Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Jaguar Land Rover Academy, in Leamington Spa, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy.
This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the three-year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
JLR specific certifications
Training Outcome:There are lots of opportunities to develop your career within our expanding retail network. Your early development is carefully mapped throughout your apprenticeship journey with your learning focused toward achieving an industry-recognised qualification. Embedded within your training are the JLR global training materials.
At the end of your apprenticeship programme, you'll undertake the JLR Level 2 assessment, the first step on the JLR internal learner journey. This is the grounding for your future development within the network and our Learner Management System. Excellence will guide you through your short, medium, and long term career path. Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses. We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans. Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Our apprenticeship is geared toward training the next generation of fully-fledged Service Technicians/Mechanics. But what does a Service Technician/Mechanic do?
Service Technicians/Mechanics service and repair light vehicles such as cars up to 3.5 tonnes. Service Technicians/Mechanics are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The duties of a Service Technician/Mechanic may include:
Servicing vehicles – carrying out checks and maintenance according to the manufacturers’ guidelines
Repairing and replacing faulty parts and components
Advising the Service Receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Please note, the Service Technician/Mechanic role varies slightly by employer based upon the specific needs within the location. We are looking for people with an interest in engineering and technology to thrive in this role. While full technical training will be provided, desired skills include problem solving, attention to detail and an aptitude for applied logic. Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.
Key personal skills to demonstrate include:
A willingness to learn
Teamwork
Engineering interest
Quality focus
Personal responsibility and resilience
Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Jaguar Land Rover Academy, in Leamington Spa, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy.
This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
JLR specific certifications
Training Outcome:
There are lots of opportunities to develop your career within our expanding retail network
Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials At the end of your apprenticeship programme, you'll undertake the JLR Level 2 assessment, the first step on the JLR internal learner journey
This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path
Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses. We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans. Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
