Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Daventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:If you’re thinking of buying a new or used Ford, visit Pentagon Ford Warrington. We have a huge selection of new and used Ford cars and vans, including the bestselling Ford Fiesta, Ford Transit and Ford Focus. We are also proud supporters of the Motability and Ford Privilege schemes. We use over 25 years of experience in the industry to give you the best possible service, making sure that your time with us is enjoyable and stress-free.
Although we’ve grown to become one of the largest dealer groups in the UK, we haven’t forgotten how important our customers are. We don’t believe in high-pressure selling; we encourage our customers to take their time and make a decision that’s right for them.Working Hours :Monday- Friday
Between 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
My client is a world leader in its field, and part of a globally successful UK-based business. They design, manufacture, sell and support a range of highly advanced threat detection and security products for global markets in commercial, aviation, defence and security sectors. The products range from small hand-held devices through to large systems, and are sold and supported via an extensive global network. Continued expansion and internal promotion is creating opportunities for talented, ambitious individuals to join their team in Hertfordshire, UK.
This is a senior leadership job responsible for owning and improving engineering master data within SAP across a global manufacturing business.
You’ll lead a team, drive data accuracy, and ensure critical engineering data (like materials, BOMs, routings, and equipment) is standardised, clean, and aligned across multiple international sites.
The main responsibilities for the Engineering Master Data Manager are to ensure:
Everyone across the world is using the same, correct product and manufacturing data
Systems like SAP and PLM are aligned and reliable
Data is clean, structured, and fit for purpose with regular travel to their global sites.
Changes to products or processes are controlled and consistent
Without this role, operations become inefficient, errors increase, and transformation projects fail.
The Engineering Master Data Manager must be:
A leader (not just a data specialist)
Someone who can drive change globally
Strong SAP + engineering data expertise
Experience in complex manufacturing environments
Ability to influence multiple stakeholders
This Engineering Master Data Manager must be eligible to pass SC clearance and therefore VISA sponsorship can’t be considered. This role required frequent global travel and an individual from an engineering background.
My client in Hertfordshire offer great progression and benefits including hybrid working and only require an onsite present a couple of days a month.
This is an excellent job opportunity to join a developing and leading company. To apply for this Engineering Master Data Manager job based in Hemel Hempstead, Hertfordshire pleased send your CV to RWilcocks@Redlinegroup.Com or call Ricky on 01582 878810 for more information.....Read more...
Ready to safeguard tomorrow's critical infrastructure? This Senior Solutions Software Engineer opportunity combines cutting-edge cybersecurity innovation with real-world impact.Step into the forefront of mission-critical technology where your embedded systems expertise will protect everything from power grids to healthcare devices. Join a rapidly scaling cybersecurity pioneer that's already making waves across the UK, US, NZ, and Australia with just 20 focused professionals driving global change.About the CompanyThis innovative cybersecurity company specialises in creating exceptionally resilient systems for mission-critical infrastructure. Built around their groundbreaking operating system that delivers mathematically-proven security, they're revolutionising how we protect critical national infrastructure, industrial control systems, defence networks, healthcare devices, and AI infrastructure. With offices spanning four countries and ambitious growth plans, they're seeking exceptional talent to join their elite engineering team.The Role at a GlanceAs Senior Solutions Software Engineer, you'll architect and develop secure, resilient systems that protect the world's most critical infrastructure. Working directly with clients, partners, and the core platform team, you'll build upon their revolutionary embedded operating system whilst contributing to platform improvements and ecosystem development. This role perfectly balances independent technical leadership with collaborative innovation.What You'll Be Delivering:Design, architect, and maintain mission-critical systems built on advanced embedded operating systemsLead embedded systems development and solution deployments for high-stakes client projectsExpand peripheral, board, and driver portfolio to enhance platform capabilitiesResolve complex technical challenges for client developers and engineering teamsDebug and optimise operating system performance alongside application-level codeBuild comprehensive developer ecosystem through drivers, documentation, and code samplesProvide architectural oversight and risk management for internal and customer projectsEssential Skills and Experience:Minimum 5 years' software engineering experience with demonstrable systems design expertiseProven ability to architect and implement security-focused systems and solutions Extensive C/C++ development background with embedded systems knowledgeStrong autonomous working capabilities with excellent ambiguity management skillsRapid learning ability combined with analytical thinking and complex technical problem-solvingDeep passion for secure systems design, implementation, testing, and real-world deployment Outstanding collaboration and communication skills for international, multi-disciplinary teamworkAdvantageous Technical Background:Embedded IoT development and connected systems experienceVirtualisation technologies including Docker, containers, and virtual machinesProgramming proficiency in Assembly, Elixir, Erlang, or Rust languagesNetwork protocols, routing, and connected secure systems architectureManufacturing, automotive, power grid, or defence software developmentAutomated reasoning, formal methods, or cryptographic implementation experienceWork PermissionsYou must have the right to work in the United Kingdom. This role is subject to security clearance requirements and export control regulations.Outstanding Benefits Package:Competitive salary reflecting your expertise and market valueComprehensive pension scheme and Employee Share Option Plan (ESOP)Flexible working arrangements including remote options across GloucestershireProfessional development budget for conferences and cutting-edge trainingOpportunity to work on technology that genuinely protects critical global infrastructure Collaborative startup environment with international reach and stabilityWhy Choose Cybersecurity Engineering?The cybersecurity sector represents one of the fastest-growing areas in technology, with embedded security systems becoming increasingly critical as our world becomes more connected. This field offers exceptional career progression opportunities, from technical specialist roles to leadership positions in an industry that's essential to global security. With cyber threats evolving constantly, skilled engineers who can build resilient, secure systems are in tremendous demand across all sectors.Discover this exceptional Senior Solutions Software Engineer opportunity with The Opportunity Hub UK - connecting ambitious cybersecurity professionals with career-defining roles in mission-critical technology.....Read more...
Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All our apprentices are employed through the dealer network and attend weeklong block training at our state-of-the-art training centre in Daventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Qualification: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Our core values are built on honesty, experience and trust so that you can be sure when buying a vehicle with us, our expert advisers will provide a hassle free and transparent service.
Our team is friendly and approachable and are always eager to assist our customers in finding the right vehicle.
The doors to our showroom are always open to visitors and customers alike, so come to our dealership in and meet the ideal Ford vehicle to suit your business needs.
We care about the practicality and comfort of your commercial vehicle just as much as you do, and that is why we understand how important it is to own the most appropriate car for you. At Group we will provide you with professional specialist advice on a range of personalised finance options and any vehicle offers we have available.
Come visit Group in and find out how we can help find the most suitable vehicle for you.Working Hours :Monday- Friday, 8.30am- 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Maintain reliable internet and network connectivity across the Trust
Respond to IT helpdesk requests, troubleshooting issues both on-site and remotely
Install and configure hardware/software on workstations and devices
Set up and manage user accounts in Microsoft 365, MIS, and other systems
Maintain and contribute to an IT knowledge base for future problem-solving
Set up, check, and maintain laptops, iPads, printers, projectors, and AV equipment
Carry out routine maintenance, replace consumables, and complete minor repairs
Keep accurate inventories and security mark equipment
Monitor and maintain network security, ensuring safe and appropriate use
Assist with cyber incident response and promote cyber safety in line with NCSC/DFE guidelines
Ensure compliance with GDPR, RPA, and Copyright Licensing Authority regulations
Set up and operate AV equipment for assemblies, school events, and performances
Film, edit, and produce video content for internal and external use
Liaise with suppliers for AV equipment hire or purchase
Provide technical support for IT-related projects across the Trust.
Attend up to five scheduled evening events annually (e.g. parents’ evenings, performances)
Assist with examination material preparation and submission
Skills, qualities and Desirable knowledge:
Passion for technology and problem-solving
Strong communication and interpersonal skills
Organised, adaptable, and able to prioritise tasks
Able to work independently and as part of a team
A calm, helpful, and customer-focused approach
Microsoft 365, Microsoft Office, and basic networking
Active Directory and Adobe Creative Cloud
Hardware assembly, maintenance, or upgrades
AV equipment setup and video editing
Training:
The successful candidate will obtain a Level 3 IT Solutions Technician Apprenticeship standard qualification
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Thursday, 8.00am - 4.00pm and Friday, 8.00am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Passion for technology....Read more...
Overview:
We are seeking a motivated and enthusiastic IT Apprentice to join our team in Brentwood, Essex. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification.
Key Responsibilities:
Provide first-line IT support to staff and users, under guidance
Assist in setting up and maintaining Windows 11 devices
Support basic network tasks (e.g., checking connectivity, cabling, IP configuration)
Monitor and maintain Wi-Fi connectivity and escalate issues where necessary
Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
Support software installations, patching, and troubleshooting
Assist with setting up user accounts, email, and permissions
Document issues and solutions in the IT support system
Visit local sites (as required) to support hardware or connectivity needs
Training:
Level 4 Network Engineer (CompTIA Systems Engineer) Apprenticeship Standard
You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge
Your training will include gaining internationally recognised Level 3 IT qualifications
Training Outcome:
Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career
Employer Description:We have over 24 years in IT Support and maintenance and have invested heavily in the latest technology.
We have adapted our skills in this every increasing IT market. As every client has different needs, we can provide a bespoke solution to meet your IT requirements.
Our professional and technical teams aim to provide accurate solutions, and a swift response to any IT enquiries.
We have a 24hr helpdesk allowing you to report any issues and let the technical team respond to your SLA’s.Working Hours :Monday - Friday, 9.00am - 5.30pm.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Familiarity with Microsoft 365,Windows 11 operating system,Motivated,Positive attitude,Passion for ICT,Hardware and software,Troubleshooting,Basic knowledge of networking....Read more...
As a vital member of the team, some of your key responsibities will include:
Excavate holes using safe digging methods to avoid damage to underground utility apparatus
Move materials, plant and equipment
Install pipes and fittings to the appropriate standards, ensuring, in particular, that good jointing and hygiene practices are followed
Maintain site, vehicle, plant and equipment tidiness and security.
Carry out safety checks and inspections on vehicles, plant, equipment and sites and maintain safety, environmental and quality records.
Training:As a apprentice with United Infrastructure, you’ll be given a real job from day one where you will gain hands-on industry experience, and the knowledge required to achieve a nationally recognised qualification. You’ll get a generous holiday allowance, Christmas shutdown, and a tailored benefits portal that allows you to choose the right benefits for you.
In order to fully develop in your role, you will be enrolled onto the Level 2 Water Network Operative apprenticeship qualification with our training partner WaterTrain. You will attend classroom-based workshops at our office in Washington, approximately every other month in addition to one-to-one support from your tutor. They will also meet regularly with you and your line manager to ensure you are progressing through your programme. Training Outcome:You will be fully supported to continue your professional development upon completion of this programme. Employer Description:United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.
Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.
Our company is split into two business areas:
Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.
Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.
Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Provide first-line technical support to clients via phone, email, and remote tools.
Assist with troubleshooting issues related to:
Windows desktops and laptops
Microsoft 365
Networking (Wi-Fi, routers, switches)
Printers and peripherals
Help with onboarding new users, devices, and services
Support senior engineers with installations, migrations, and project work
Maintain accurate documentation, tickets, and asset records
Follow internal processes, security policies, and escalation procedures
Learn to interpret technical documentation such as knowledge base articles, vendor specs, and network diagrams
Some out-of-area travel may be required at times to attend customer sites (expenses paid)
Training:
You will complete a structured apprenticeship alongside your role, gaining hands-on experience and off-the-job training
You will be supported by S&A Academy through regular sessions and mentorship, leading to a recognised qualification
Training Outcome:
To be confirmed
Employer Description:Founded in 2007, Dunblue provides small and mid-sized businesses across a range of industries with expert advice, solutions, and support for their IT and communications systems. With offices in Milton Keynes and Ipswich, they support clients across the Midlands and East Anglia.Working Hours :Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Passion for IT,Full UK Drivers License....Read more...
As an Apprentice, you’ll work on a wide range of technology – laptops, tablets, interactive classroom screens, cloud platforms, and security systems – while supporting staff and students across our primary schools.
Day-Day Responsibilities:
Helpdesk & User Support
Respond promptly to IT queries via helpdesk, email, phone, and in person.
Triaging and resolving basic issues; escalate more complex ones to the IT Manager.
Provide occasional support at school events (evenings/out-of-hours).
Hardware & Software Maintenance
Set up and maintain laptops, desktops, tablets, peripherals, AV systems, printers, and ID/badge systems.
Ensure timely installation of OS updates, antivirus, and software patches.
Monitor asset inventory and manage records accurately.
Network & Infrastructure Support
Assist with basic network troubleshooting and maintenance tasks under supervision.
Support remote access and mobile device connectivity.
Documentation & Compliance
Log tickets and maintain documentation in the helpdesk system, including resolutions and procedures.
Produce simple user guides and contribute to the ICT knowledge base.
Adhere to GDPR, Child Protection, Safeguarding, Health & Safety policies.
Training:Commit to off-the-job training (20% of working hours) toward the apprenticeship standard with Babington College.
Attend regular reviews with the assigned trainer and IT Manager if required. Training Outcome:Level 4 Apprenticeship.Employer Description:Our Lady of Grace Catholic Academy Trust is a multi-academy trust comprising seven primary schools and our central team in East London.Our mission is for all pupils to receive the best possible education within a Catholic ethos; embracing children of all faiths and no faith. Our schools are pivotal in the communities they serve, offering support and working towards common goals. Our pupils are joyful, celebratory and ambitious in their learning, for themselves and in support of others.
We are committed to continually increasing opportunities for partnership working across all of our schools resulting in an outstanding education offer for all. The well-being of our pupils, staff and stakeholders is of utmost importance to us and we strive to produce high achievers academically, professionally and personally through faith, collaboration and opportunity. Working Hours :Monday to Friday between 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
To support the effective delivery of ICT services within the school while developing technical skills and gaining hands-on experience in a busy educational environment. This is a training role, and full guidance will be provided.
Main Duties and Responsibilities
Technical Support
Provide first-line support to staff and students, logging and resolving ICT issues under supervision.
Assist in troubleshooting hardware, software, and network problems on site.
Support the setup, configuration, and installation of workstations, laptops, tablets, peripherals, and classroom technology.
Help maintain ICT rooms, computer suites, and teaching spaces to ensure equipment is ready for use.
Operational Support
Assist with the daily operation of the site’s IT helpdesk, ensuring issues are logged, updated, and escalated appropriately.
Collect, deliver, move and set up ICT equipment around the school as required.
Refill and replace printer toner/cartridges and support monitoring of print devices.
Help maintain accurate asset records, including adding new equipment to the school’s inventory system.
Support the safe disposal and recycling of ICT equipment according to Trust procedures.
Maintenance & Housekeeping
Carry out routine cleaning of ICT equipment and ensure tidy, organised workspaces.
Assist in basic maintenance tasks and promptly report concerns or faults to the Network Manager.
Support the security marking, organising, and storage of ICT equipment.
Assist in maintaining a tidy and safe repair/maintenance area.
Collaboration & Development
Work closely with the Network Manager and communicate regularly regarding issues, priorities, and ongoing tasks.
Respond promptly to tasks or requests assigned by the Network Manager or wider IT team.
Attend relevant meetings or training sessions as identified in the school calendar.
Observe and learn from experienced technical staff, contributing to the team where appropriate.
School Mission Context
To support the school’s ethos and work positively and supportively in accordance with the school’s plans, policies and procedures.
To plan, implement, monitor and review the work and the use of resources for which are responsible, in the best interests of the school.
To foster good relationships with all members of the school and local community.
To acknowledge and act upon the necessity for personal professional development and participate in the school’s scheme for Performance Management.
To promote and celebrate the successes of the school and all it stands for on all occasions and, in particular, in fostering a positive image with stakeholders.
To use every opportunity to act as a role model of professional conduct and presence with colleagues, students and the wider community, demonstrating high personal standards of expertise, commitment and service to the school.
Training:
Information Communications Technician Level 3 Apprenticeship Standard.
You will also receive full training and support from the Leep Talent Apprenticeship Team to increase your skills.
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:Loxford School Trust is a successful multi-academy trust supporting schools across London and Essex, committed to delivering outstanding education and opportunities for over 8,000 students. With a strong focus on innovation, collaboration and professional development, the Trust provides a dynamic environment where staff and apprentices can grow, learn and make a real impact in education.Working Hours :Monday - Friday (8:30am - 4:30pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Tech Savvy,Troubleshooting,Hardware and Software,Motivated,Positive and enthusiastic,Can do attitude,Willingness to learn....Read more...
London / Remote, £65,000 - £75,000 + BenefitsAs part of a continued period of growth and technology evolution, an experienced and commercially minded Technology Operations Lead is required to take ownership of a modern, partner-led IT function where success is built on collaboration, trust and strong consultative relationships, not internal headcount.Working closely with a highly experienced CIO-level consultant and senior leadership team, this role is fundamentally about building and orchestrating high-performing partnerships across a carefully selected network of third-party technology providers. You will act as the critical link between the business and its technology ecosystem, ensuring all parties operate with shared accountability, clear communication and a genuine sense of ownership.Rather than adopting a traditional in-house IT model, the organisation has made a deliberate decision to leverage specialist external partners across infrastructure, development, cyber security and support. As such, your role is not to “do” everything, but to bring people together, challenge constructively, align priorities and drive the right outcomes, ensuring technology consistently supports and enables the wider business.Alongside operational leadership, you will take a proactive role in identifying, documenting and managing technology-related risks, ensuring appropriate mitigation strategies are in place and continuously reviewed in line with business priorities and evolving threats.This is a hands-on, high-impact role where success is defined by your ability to lead through influence, build trusted relationships and create a culture of partnership across internal stakeholders and external suppliers alike.Key Responsibilities
Act as the primary interface between the business, end users and third-party technology partners
Coordinate day-to-day IT operations, ensuring smooth delivery of infrastructure, support and platform services
Manage and develop supplier relationships, driving a collaborative, partnership-led approach to problem solving
Take ownership of IT incidents and service issues, coordinating resolution across multiple stakeholders
Translate business requirements into clear, actionable briefs for external providers
Challenge and validate supplier solutions, ensuring quality, suitability and value
Monitor service performance against SLAs and KPIs, proactively identifying risks and improvements
Identify, document and maintain a clear view of technology and operational risks, ensuring appropriate mitigation and treatment plans are in place
Work with internal stakeholders and external partners to manage and reduce risk exposure across infrastructure, security and service delivery
Ensure appropriate escalation of technical, operational or security-related risks and issues
Support onboarding of new technologies, partners and services as the business evolves
Contribute to the ongoing development of the technology roadmap alongside senior leadership
Provide hands-on support across device management, first-line staff queries and troubleshooting, alongside domain administration, supplier liaison and user training
Skills & Experience
Strong background in IT infrastructure or end-user technology, ideally progressed from hands-on technical roles (e.g. support, desktop, infrastructure engineering)
Proven experience managing third-party IT vendors and delivering outcomes through a partnership model
Experience identifying and managing IT or operational risks, including documentation and mitigation planning
Ability to coordinate multiple stakeholders and suppliers without defaulting to “hands-on fixing”
Good understanding of cloud environments, Microsoft technologies and modern infrastructure landscapes
Awareness of cyber security principles and when to appropriately engage specialist providers
Experience operating in environments where IT services are largely outsourced or partner-delivered
Excellent relationship management and communication skills across technical and non-technical audiences
Commercially aware, pragmatic and solutions-focused
Highly self-motivated, proactive and comfortable working autonomously
Strong communication skills to effectively support both internal teams and external partners
As the successful applicant, you’ll be naturally collaborative and consultative in approach, with the judgement to know when to challenge, when to escalate and when to step back and let specialist partners deliver.The position is remote, with occasional travel to London and supplier locations as required.If you’re looking for a role where you can take real ownership, build meaningful partnerships and play a central role in shaping how technology is delivered across a fast-growing organisation, we would be very interested to hear from you. Apply now!....Read more...
Modern Cloud Management: Gain hands-on experience with Microsoft 365, Entra ID (formerly Azure AD), and Intune.
Real-World Impact: Move past "password resets" to manage complex, industry-standard environments.
Mentorship: Receive dedicated training and guidance while working toward a recognised IT qualification.
In this role, you will be the first point of contact for all technical issues. Your day-to-day tasks will include:
1st Line Technical Support: Monitoring the IT helpdesk, logging tickets, and resolving hardware/software issues for end-users’ desk side, via our ticketing system and Teams.
Microsoft 365 Administration: Managing user licenses, configuring Outlook/Teams settings, and assisting with SharePoint permissions.
Identity & Device Management: Learning to use Microsoft Entra for user/group administration and Microsoft Intune for managing company devices.
The Employee Lifecycle: Handling the "Joiners and Leavers" process—ensuring new starters have everything they need on day one and securely offboarding departing employees.
Hardware Deployment: Managing the Laptop Enrolment process, using Autopilot and Intune to ensure machines are correctly imaged, encrypted, and ready for use.
Security & Compliance: Maintaining security best practices, such as Multi-Factor Authentication (MFA) setup and ensuring devices are compliant with company policies.
Training:LearnTech will provide your training.
JMAN operates a hybrid working policy, and as IT apprentice you will be required to work in the office 4 days a week.
The other day you can work from home and focus on apprenticeship training.Training Outcome:For the right candidate we would expect:
1st Line Support Engineer
Followed by:
2nd Line Support Engineer or Network Engineer.
Employer Description:JMAN is a high-growth data engineering and science consultancy specialising in commercial value creation for Private Equity and global corporates.
Scale & Reach: 600+ experts across London (HQ), New York, and Chennai.
Track Record: Founded in 2013; backed by Baird Capital since 2023.
Ambitious Growth: Rapidly expanding US operations with the goal of matching our European footprint by 2027.
Expertise: A unique synergy of commercial consulting, data science, and software engineering.
Why Join Us?
Our vision is to be the "passport to your future." We provide a fast-paced, high-growth environment where the skills, exposure, and values you gain at JMAN will open doors globally for the rest of your career.Working Hours :Monday-Friday 9am-6pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
Provide first-line technical support to clients via phone, email, and remote tools
Assist with troubleshooting issues related to:
Windows desktops and laptops
Microsoft 365
Networking (Wi-Fi, routers, switches)
Printers and peripherals
Help with onboarding new users, devices, and services
Support senior engineers with installations, migrations, and project work
Maintain accurate documentation, tickets, and asset records
Follow internal processes, security policies, and escalation procedures
Learn to interpret technical documentation such as knowledge base articles, vendor specs, and network diagrams
Some out-of-area travel may be required at times to attend customer sites (expenses paid)
Training:Expected duration of apprenticeship: 18 Months.
Apprenticeship level: Advanced - Level 3 (A level).
What training will the apprentice take and what qualification will the apprentice get at the end?
Information and Communications Technician Level 3 Apprenticeship Standard:
Training Provided:
CompTIA A+
AZ - 900
Training Outcome:Potential for a full-time position on successful completion of the apprenticeship.Employer Description:Founded in 2007, dunBlue provides small and mid-sized businesses of all industries with the best possible advice, solutions and support for their IT & communications systems. We pride ourselves on fostering deep, meaningful relationships with our customers. With almost 20 years of experience in delivering both IT and telecom solutions, we know how to provide the right products, services and support for your business from beginning to end.Working Hours :Monday - Friday (Times to be confirmed).Skills: Communication skills,Customer care skills,Analytical skills,Logical,Team working,Initiative....Read more...
IT Support EngineerLocation: Ossett, Wakefield, West Yorkshire – Driving licence essential Salary: £35,000 to £40,000 + Pension & Healthcare Plan Hours: Full-time, 37.5 hours per week (Monday to Friday, 9am to 5pm)About usWABSYS is a well-established, security-focused IT solutions provider based in West Yorkshire. With a strong reputation for delivering reliable, high-quality IT services, the business is continuing to grow – creating an opportunity for an experienced IT Support Engineer to join the team.Job overviewThis is a varied, hands-on role where no two days are the same. You will be supporting a range of clients, diagnosing and resolving technical issues, and getting involved across networking, servers, and cloud-based systems.The successful candidate will be someone who enjoys problem-solving from first principles and takes pride in seeing issues through to resolution. The role is primarily office-based, with a strong focus on remote support.Occasional travel to client sites may be required where necessary; however, this is infrequent and not a core part of the role. As such, the position is primarily office-based rather than field-based.Please note: A full UK driving licence and access to your own vehicle is essential. While occasional travel to client sites within a 50-mile radius may be required, this is infrequent and mileage is reimbursed.Responsibilities include:
Provide 2nd / 3rd line IT support across a varied client baseTroubleshoot and resolve issues across servers, networks, and end-user systemsManage and support Microsoft 365 and Azure environmentsMaintain and administer servers, domains, and group policiesSupport virtualised environments (Hyper-V)Assist with network configuration and ongoing maintenanceContribute to cyber security standards, including Cyber EssentialsUse scripting (e.g. PowerShell) to improve efficiency and automationDeliver a high level of customer service, primarily remotely with occasional on-site support when required
Skills & Experience
Strong experience in IT support (2nd or 3rd line level)Solid understanding of networking, servers, and operating systemsMicrosoft 365 and Azure administration experienceExperience with Group Policy and domain managementStrong PowerShell scripting skillsFamiliar with Windows 11, Windows Server 2019 and LinuxUnderstanding of cyber security principlesExperience with scripting or programming (e.g. APIs, HTML, JSON) is desirableExcellent attention to detail
Knowledge of Hyper-V virtualisation
About you
Naturally curious with a genuine interest in technologyEnjoy solving problems and getting to the root causeAble to work independently and manage your own workloadStrong communicator, comfortable working with a range of clientsKeen to learn and stay up to date with new technologies
Why join us?
Competitive salary of £35,000 to £40,000Pension schemeHealthcare planMileage reimbursement for occasional site visitsA supportive environment where your input and ideas are valuedOpportunity to work across a wide range of technologies and clients
This is a great opportunity for an experienced IT Support Engineer. Interested? Apply now with your updated CV. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Assist and direct staff or customers when support tickets are raised
Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base
Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services
Maintain and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable
Support and maintain software and hardware used in the organisation's day-to-day operations and services
Provide an excellent level of service to our customers, being professional and courteous at all times
In addition to the above there may be other duties to carry out in relation to business/customer operational needs as and when required by your line manager to include supporting the warehouse and projects team at busy times and when the helpdesk is not busy. The role will require you to provide excellent levels of service to both internal staff and external customers.
Duties & Responsibilities:
Be considered technical trouble-shooter or, ‘go-to’ person in the event of requirement for first line technical support customer issues fully supported by your colleagues
Be nominated support for all matters pertaining to IP Protect Lite, WiFi, Loyalty and Chip & PIN solutions within our customer base
Respond in an organised, timely manner to all support issues received inbound across customer base customers and/or sales consultants and be able to perform technical and non-technical system maintenance to support a user or the team, i.e. password resets, running reports, firewall management, rule setting, managing authorised devices and responding to alerts regarding unauthorised devices on the network etc.) All training provided and internal support of your role
Ensure support tickets are responded to and resolved within internal and customer set SLAs where applicable
To carry out remote installs and telephone support while customer's self-install
Read manuals, periodicals, release updates and technical reports to learn ways to further respond to issues and questions in respect of all systems and network(s)
Provide technical pre-sales support to sales, as and when required
Provide out of hours’ support as and when required and agreed with your line manager
Training:The classroom training for the Digital Support Technician comprises of 3 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.
The modules taught are:
Core Support & Security
Digital Support & Communication
Technical Support & Training
Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.Training Outcome:
As well as the chance to receive full on-the-job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications
The company also aims to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives.)
Employer Description:With a legacy that spans more than two decades working with major high street retailers, EIT are the installer of choice for your complete installation needs.
Our management team has combined experience of more than 75 years and there are very few situations that we have not experienced or solved when challenges are presented.
No job is too big or small and, with an enthusiastic and dedicated project management team, highly trained to work with PRINCE2 methodology, we are well placed to service all of your installation needs.
We are accredited installers for Point to Point Encryption (P2PE) and for a vast range of other peripheral services such as cabling and network infrastructure, Telecoms, Electrical, Audio Visual and much more.
So often, it's the installation that can make or break the IT project budget. Delays and disruption arising from poorly managed deployment can waste time, tie up your IT resources and damage business performance. Here at EIT we pride ourselves on project delivery being right first time, on-time and...within budget!Working Hours :4 days on, 2 days off and cover weekends and Bank Holidays.
Early Shift: 8.00am - 5.00pm. Late Shift: 11.00am - 8.00pm. Sunday Shift: 10.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
First Line IT Support:
Serving as the first point of contact for pupils and staff within the school
Repairing, installing, configuring, and maintaining software and hardware
Diagnosing and troubleshooting IT issues
IT maintenance of hardware on site
Reprographics support
Manage IT helpdesk
Monitor key systems, including network and cyber security
Escalate issues to Senior IT Systems Administrator or Director of Digital Learning as appropriate
Audio Visual Support:
Prepare for assemblies, lectures, theatre productions and other events in our main chapel hall
Use mobile screen to prepare for meetings in different rooms
Ensure classroom Audio Visual equipment (projectors, speakers, wireless projection) is maintained and functioning properly
And to undertake other reasonable duties from time to time as the School may reasonably require
Training:
The apprentice will work towards the Level 3 Information Communications Technician Standard
This will be a mix of training in the work place, 1-1 training and review meetings and in person group training
Training Outcome:
On going training and personal development are encouraged and supported
Employer Description:Cheam is situated in a stunning rural location ten minutes from Newbury and fifteen minutes from Basingstoke, just off the A339. It is surrounded by smaller towns and villages from which it draws many of its pupils.
Cheam was founded in 1645 and is one of the oldest prep schools in the world. It is an IAPS boarding and day school with some 375 pupils, boys, and girls. Cheam prides itself on its excellent all-round record academically, musically, artistically and on the sports field. The facilities are outstanding. On completing their life at Cheam, children move on to the top Public Schools in England, including Eton, Wellington, Marlborough, Radley, Harrow, Winchester, Bradfield and St. Mary’s Calne. The school is non-selective yet achieves consistently high standards academically through an inspirational and dedicated team of teachers, throughout the Pre-Prep and Prep schools.Working Hours :Term time when the school is in session, the working hours would be Monday to Friday 7.45am to 4pm and Saturday 7.45am to 10am. During school holidays, the working hours would be 8.30am to 4pm Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Patience....Read more...
Provide Level 1 and 2 technical support to users relating to all IT, telecoms and AV equipment
Maintain the site service desk, ensuring that users are kept informed in line with service standards
Install new IT equipment and install operating systems and software onto them as directed
Maintain network access rights, including creating individual new user accounts and archiving old ones
Create self-help and training resources to support end users.
Ensure that all IT equipment is kept clean, tidy and in a safe condition
Undertake routine and non-routine checks, maintenance, calibration, cleaning and fault investigation
Assist with the provision and support of IT equipment associated with meetings and other presentations
Assist with the preparation of IT equipment for events that will occasionally require out-of-hours working
Maintain and repair IT equipment, liaise with third-party maintenance and repair companies or seek specialist assistance to ensure safe and efficient operation
Diagnose and resolve workstation operating system and software problems, independently where possible, but seeking advice when necessary
Ensure the safe storage of equipment, materials and the disposal of waste and hazardous material in line with relevant regulations, guidelines and procedures
Maintaining records of stock and loans of equipment and materials, identifying when new stock is required and taking receipt of stock deliveries
Undertake annual stocktaking
Delegated responsibility for petty cash and the purchase of relevant items locally when authorised, assessing the availability of suitable alternatives in line with best value principles and maintaining records of transactions and expenditure in accordance with financial procedures
Undertake clerical duties when necessary
Actively contribute to training, support and development of other IT Services team members
Data Protection and Safeguarding:
Work within the requirements of Data Protection at all times
Understand your responsibilities in relation to safeguarding and child protection and how to highlight an issue/concerns
General:
The post-holder will be expected to exemplify the values of Respect, Opportunity, Collaboration and Aspiration and demonstrate trust behaviours as outlined in the company policy
The post-holder will be expected to undertake any appropriate training provided by the Trust to assist them in carrying out any of the above duties
The post-holder will be required to promote, monitor and maintain health, safety and security in the workplace. To include ensuring that the requirements of the Health & Safety at Work Act, COSHH, and all other mandatory regulations are adhered to
An Enhanced Disclosure with the Disclosure and Barring Service (DBS) will be undertaken before an appointment can be confirmed. https://www.gov.uk/government/collections/dbs-filtering-guidance ‘
Person Specification
Minimum 3 GCSEs (including English and maths)
Good communicator
Professional and approachable
Able to problem-solve
Excellent written and verbal communication skills
Good planning and organisational skills
Ability to prioritise and multitask
Ability to diagnose and troubleshoot issues
Ability to use own initiative and work unsupervised when appropriate to do so
Committed to Equality and Diversity
Committed to own continuing professional development
Be able to work outside normal working hours when required, notice given
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Data Security
Hardware & Software
Computer Networking and so much more.
You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:
Cloud & Mobile Technologies
Technical Problem Solving
Advanced-Data Security
Computer Networks
IT Communication & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:There is the potential for this role to become permanent following successful completion of the apprenticeship for the right candidate.Employer Description:This is an incredible opportunity to work for a busy IT helpdesk, learning to work as part of a technical team from experts in their field. Working Hours :This role is Monday to Friday and full training will be provided as part of an Advanced IT Apprenticeship.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide Level 1 and 2 technical support to users relating to all IT, telecoms and AV equipment
Maintain the site service desk ensuring that users are kept informed in line with service standards
Install new IT equipment and install operating systems and software onto them as directed
Maintain network access rights including creating individual new user accounts and archiving old ones
Create self-help and training resources to support end users
Ensure that all IT equipment is kept clean, tidy and in a safe condition
Undertake routine and non-routine checks, maintenance, calibration, cleaning and fault investigation.
Assist with the provision and support of IT equipment associated with meetings and other presentations
Assist with the preparation of IT equipment for events that will occasionally require out of hours working
Maintain and repair IT equipment, liaise with third-party maintenance and repair companies or seek specialist assistance to ensure safe and efficient operation
Diagnose and resolve workstation operating system and software problems, independently where possible but seeking advice when necessary
Ensure the safe storage of equipment, materials and the disposal of waste and hazardous material in line with relevant regulations, guidelines and procedures
Maintaining records of stock and loans of equipment and materials, identifying when new stock is required and taking receipt of stock deliveries
Undertake annual stocktaking
Delegated responsibility for petty cash and the purchase of relevant items locally when authorised, assessing the availability of suitable alternatives in line with best value principles and maintain records of transactions and expenditure in accordance with financial procedures
Undertake clerical duties when necessary
Actively contribute to training, support and development of other IT Services team members
Data Protection and Safeguarding:
Work within the requirements of Data Protection at all times
Understand your responsibilities in relation to Safeguarding and child protection and how to highlight an issue / concerns
General:
The post-holder will be expected to exemplify the values of Respect, Opportunity, Collaboration and Aspiration and demonstrate trust behaviours as outlined in the company policy
The post-holder will be expected to undertake any appropriate training provided by the Trust to assist them in carrying out any of the above duties
The post-holder will be required to promote, monitor and maintain health, safety and security in the workplace
To include ensuring that the requirements of the Health & Safety at Work Act, COSHH, and all other mandatory regulations are adhered to
An Enhanced Disclosure with the Disclosure and Barring Service (DBS) will be undertaken before an appointment can be confirmed. https://www.gov.uk/government/collections/dbs-filtering-guidance ‘
Person Specification:
Minimum 3 GCSEs (including English and maths)
Good communicator
Professional and approachable
Able to problem-solve
Excellent written and verbal communication skills
Good planning and organisational skills
Ability to prioritise and multitask
Ability to diagnose and troubleshoot issues
Ability to use own initiative and work unsupervised when appropriate to do so
Committed to the Equality and Diversity
Committed to own continuing professional development
Be able to work outside normal working hours when required - notice given
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Data Security
Hardware & Software
Computer Networking and so much more.
You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:
Cloud & Mobile Technologies
Technical Problem Solving
Advanced-Data Security
Computer Networks
IT Communication & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:
There is the potential for this role to become permanent following successful completion of the apprenticeship for the right candidate
Employer Description:This is an incredible opportunity to work for a busy IT helpdesk, learning to work as part of a technical team from experts in their field. Working Hours :This role is Monday to Friday and full training will be provided as part of an Advanced IT Apprenticeship. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Company Description
RAS Supply Chain Integrity is the global authority in stock integrity audit and supply chain stock compliance. With over 30 years of experience and headquarters in Bromley, UK, the company specializes in uncovering the truth in stock movement without providing warehousing or transportation services with with unique service concepts created such as Good Faith Receiving, Picker Accuracy, and Direct-to-Store delivery audits. Its proprietary technology platform, RAS Prosper!22;, and a network of 600+ trained auditors deliver scalable, precise insights that help major global Food, Fashion, and DIY retailers and suppliers reduce losses, enhance stock accuracy, and meet regulatory and ESG requirements. RAS is the trusted partner when stock accuracy, accountability, and trust in the supply chain are the priority.
Role Description
This is a full-time remote working position with some site/office working for the Information Technology Delivery Manager. The candidate could be based UK wide, but majority of our vendors are south of England based, whilst our site locations are UK wide. As IT Delivery Manager, you’ll be a key member of the business’s senior leadership team, accountable for all aspects of IT service delivery, infrastructure, and innovation across the company. You will lead internal support and development teams, oversee software portals, external vendors, manage systems hosted in AWS, and ensure the continued evolution, resilience and security of RAS SCI’s technology stack. You’ll also play a proactive role in shaping future capabilities through innovation, working closely with operational teams across multiple sites.
Remuneration
The remuneration for this role starts at £53,000, with the ability to offer a higher salary for candidates who bring exceptional experience and a strong track record in IT leadership and service delivery. This package also includes reimbursement of business-related expenses, acknowledging the travel and engagement required across operational sites and vendor locations. This structure ensures the role remains competitive while rewarding the depth of expertise and strategic value the position brings to the organisation.
Key Responsibilities
Leadership & Operational Management
Act as a senior leader in the business, collaborating with other department heads on business-wide strategic and operational decisions and ability to influence senior stakeholders and translate business goals into clear technology priorities.
Lead and develop the 1st Line Support team, ensuring customer-focused, SLA-driven service via the Jira helpdesk.
Line-manage SQL developers, ensuring performance, availability and reliability of data-driven systems.
Oversee the Data Processing team via its team lead, ensuring that audit and operational data is processed with speed and accuracy.
Innovation & Continuous Improvement
Serve as a driver of technology innovation, constantly reviewing and proposing improvements to hardware, systems, tools, and workflows that add value to the business and its customers.
Regularly visit operational sites and engage directly with end users and field teams to understand pain points, gather feedback, and develop real-world solutions.
Identify and trial new hardware, platforms, integrations, or automations that improve efficiency, scalability, or data visibility across the business.
Lead the development and integration of AI‑driven systems and processes, exploring opportunities to automate workflows, enhance data insights, and drive innovation across the business.
System & Platform Administration
Administer and manage Microsoft 365 (M365) including Exchange, SharePoint, Teams, security and licensing.
Manage internal support systems and change requests via Jira, ensuring a structured, auditable approach to change and problem management.
Oversee desktop support and hardware lifecycle, ensuring devices are secured, maintained and compliant.
This role is being managed by RAS Supply Chain Integrity. For a confidential chat about this vacancy or other opportunities, call 01689 879444 or 07769280962.
By applying, you consent to us holding and processing your data in line with UK GDPR. To access, correct, erase, or restrict use of your data, contact jobsatsupplychainintegrity.careers@supplychainintegrity.eu.....Read more...
As an IT Apprentice, you will play a key role in supporting the organisation’s technology needs, providing first-line technical support, and assisting with IT projects. You will work closely with experienced colleagues who will support your learning and development throughout the programme.
Your focus will be on building on these initiatives for Peoples Place Community Partnership (PPCP) in Toxteth, Liverpool as well x2 other sites within the city support PPCP’s friendly educational client with their IT Support plus a fortnightly trip to a site in Huddersfield and monthly team meetings in London. All expenses covered!
The duties we see the candidate taking on over the first 13 months includes the following:
Provide support and high-level customer service to staff in a remote capacity, responding to IT queries via phone, email, and ticketing systems, owning tickets through to resolution
Troubleshoot and resolve hardware, software, and network issues
Fix, set up and configure IT equipment such as laptops, PC build, printers and hardware devices
Assist with user account management (password resets, permissions, and access requests)
Help maintain IT documentation, asset registers, and system records
Support the rollout of new technologies, software updates, and security patches – Microsoft 365, CCTV, PC Break Fix
Work with the IT team to ensure systems and data remain secure and compliant
Escalate more complex issues to senior team members when necessary
While most work will be carried out in the Toxteth office location, employees should be prepared to undertake site-based work in 2 locations in Liverpool, Huddersfield fortnightly and London monthly
What we desire in our future apprentice:
A keen interest in IT and technology
Good problem-solving and analytical skills
Willingness to learn and take on new challenges
Ability to work as part of a team and follow instructions
Basic knowledge of computers, Microsoft Office, or Windows systems (desirable)
You should be comfortable learning on your own and asking for help when necessary to ensure tasks are completed accurately and effectively
Training:The classroom training for the Information Communications Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.
The modules taught are:
Network Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT Business Principles
Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.Training Outcome:A full-time role is on offer for the successful apprentice. We want to see you take a step up and confidently lead our marketing initiatives on a permanent basis.Employer Description:Complete IT Solutions for Stronger Communities!
Voluntary and community organisations operate under constant pressure: tight budgets, lean teams, and increasing digital demands. At Peoples Place Community Partnerships (PPCP), we understand these challenges because we work alongside community organisations every day. That’s why we deliver a comprehensive suite of reliable, cost‑effective IT and technology services designed to strengthen your organisation, reduce overheads, and keep your operations running smoothly.
With PPCP, you get enterprise‑level support without the enterprise‑level price tag, so you can stay focused on what matters most: supporting people and delivering meaningful community impact.Working Hours :Monday- Friday
9am- 3pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Capable or strategic thinking,Driven/Passionate,Mature approach to work,Professional,Friendly and personable,Willingness to listen,Participation in discussions,A genuine interest IT,Interest in Tech Industry,Ability to work under pressure,Able to work independently....Read more...
This is an excellent chance for an experienced Auto Electrician to join a well-established vehicle modification specialist known for high-quality workmanship, strong employee retention, and a supportive working environment. With regular overtime, private family medical cover, and a stable permanent position, this role offers both career progression and excellent earning potential.
Job Overview
Job Title: Auto Electrician
Location: West Yorkshire
Salary: £17.00 per hour + overtime opportunities
Hours: Monday to Friday, 08:00 – 16:30
Contract Type: Permanent, Full-Time
Overtime: Daily overtime available plus Saturday mornings
Benefits: Private medical cover for family, salary reviews, free onsite parking, excellent motorway access
The Role
An exciting opportunity has arisen for an Auto Electrician to join a leading vehicle modification and specialist engineering business. Renowned for delivering high standards of workmanship, this company has built a strong reputation within its sector and offers excellent working conditions alongside long-term job security. The successful candidate will be responsible for complete vehicle wiring, electrical installation, testing, and diagnostic work across a range of heavy vehicle projects. This role would suit an experienced Auto Electrician with a background working on 12V and 24V electrical systems.
Key Responsibilities
Install vehicle looms, lighting systems, cameras, and auxiliary electrical equipment
Carry out electrical installation work to a high standard
Diagnose faults and resolve electrical issues efficiently
Interpret wiring diagrams and technical drawings
Conduct inspections, repairs, and quality control checks
Ensure all work is completed safely and in line with specifications
Skills & Experience Required
Previous experience working with vehicle electrical systems
Confident carrying out fault finding and electrical installations
Ability to read and follow wiring diagrams and technical specifications
Strong attention to detail and quality standards
Reliable, organised, and safety conscious approach
Experience working with 12V and 24V systems is highly desirable
Pay & Benefits
£17 per hour
Overtime paid after 37 hours
Regular overtime available including daily overtime and Saturday mornings
Permanent, full-time employment
Contributory private medical cover for family
Regular salary reviews
Free onsite parking
Easily accessible via the motorway network
Supportive working environment with strong staff retention
If you are an experienced Auto Electrician looking for a stable role with excellent benefits, long-term prospects, and plenty of overtime, we would love to hear from you. Contact Sophie Ranson at E3 Recruitment for more information.....Read more...
This role is an ideal opportunity for someone who wants to embark on a fruitful career within the IT industry and who has a passion for technology, communications and people. The successful candidate will work within a high functioning team in a forward thinking company on a wide variety of systems. They will gain hands on experience working alongside unique clients while gaining a recognised qualification. On completion of the apprenticeship you will be awarded the L3 qualification in Information Communications Technician and BCS approved awards in ‘Generative AI’ and ‘Understanding Data in your Organisation’.
The technician will also document issues, escalate complex problems, and contribute to the improvement of IT processes and support systems.
This is an excellent opportunity for individuals to begin a career in the IT industry.
Key responsibilities:
Respond to IT support requests via phone, email, chat or ticketing systems
Provide first line technical support for hardware, software, network and application issues
Create and manage user accounts and user access for multiple line-of-business applications
Guide users through troubleshooting steps and document resolutions
Log, categorize and prioritize incidents and service requests in the ITSM tool
Escalate unresolved issues to the appropriate second- or third-line support teams
Assist with the build, installation and configuration of desktops, laptops, printers and mobile devices
Assist with software installation, updates and licensing management
Maintain accurate documentation of issues and solutions in the knowledge base
Contribute to creating and updating user guides and FAQs
Monitor system alerts and logs to proactively identify potential issues
Perform routine system checks and updates to ensure optimal performance
Deliver a high standard of customer service and ensure timely follow-ups on open tickets
Communicate clearly with technical and non-technical users
Essential skills, characteristics and experience
Minimum GCSE grade C or above in English and Maths essential. GCSE in IT or Science related subject would be beneficial.
Knowledge of windows and macOS, with some experience with Linux operating systems
Familiarity with Microsoft technologies including Microsoft 365, office and Azure
Basic understanding of network concepts (TCP/IP, DNS, DHCP)
Experience with Active Directory, Microsoft Entra/AAD, and user account management
Experience with laptop/PC diagnostics, upgrades and repairs
Ability to diagnose and resolve technical issues efficiently
Analytical mindset with attention to detail
Strong interpersonal and communication skills
Ability to interpret and explain technical concepts to non-technical users
Ability to prioritise tasks and manage time efficiently
Maintain accurate and detailed documentation
Collaborate effectively with team members and other departments
No formal experience is required but relevant technical enthusiasm and interest will be essential
Willingness to participate in on-call rotations and respond to critical incidents after hours
Ability to travel to customer sites when necessary (supervised)
Physical ability to lift and move IT equipment (e.g. monitors, desktops)
Due to the location of the SA group office and limited local public transport linked, the apprentice must be self-sufficient for travel arrangements
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome:
Successful completion of the apprenticeship may lead to permanent employment within SA Group
Employer Description:SA Group is a leading Cyber Security, P3M and Technical consultancy working collaboratively with customers to solve critical challenges. We combine exceptional delivery with the ability to call in highly technical, cyber or digital transformation specialisms at the right time, providing access to the deep expertise you need on a flexible basis.
After the apprenticeship:
Successful completion of the apprenticeship may lead to permanent employment within SA Group.
Further opportunities to grow within the company and take on more specialist roles.
What We Offer
Competitive salary and benefits package.
Opportunities for professional growth and certification.
Supportive and collaborative work environment.
Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Physical fitness....Read more...
Our apprenticeship is geared toward training the next generation of fully-fledged Service Technicians/Mechanics. But what does a Service Technician/Mechanic do? Service Technicians/Mechanics service and repair light vehicles such as cars up to 3.5 tonnes. Service Technicians/Mechanics are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The duties of a Service Technician/Mechanic may include:
Servicing vehicles– carrying out checks and maintenance according to the manufacturers’ guidelines
Repairing and replacing faulty parts and components
Advising the Service Receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Please note, the Service Technician/Mechanic role varies slightly by employer based upon the specific needs within the location. We are looking for people with an interest in engineering and technology to thrive in this role. While full technical training will be provided, desired skills include problem solving, attention to detail and an aptitude for applied logic. Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include:
A willingness to learn
Teamwork
Engineering interest
Quality focus
Personal responsibility and resilience
Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Jaguar Land Rover Academy, in Leamington Spa, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy. This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
JLR specific certifications
Training Outcome:There are lots of opportunities to develop your career within our expanding retail network. Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials. At the end of your apprenticeship programme, you'll undertake the JLR Level 2 assessment, the first step on the JLR internal learner journey.
This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path. Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses. We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans. Working Hours :Monday- Friday.
0830- 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Are you an experienced helpdesk or customer service leader ready to take ownership of a growing support function? Do you enjoy improving processes, developing teams and using data to deliver a better customer experience? Are you looking for a senior, hands-on role where you can make a real impact across onboarding, service delivery and customer support? If so this could be the role for you! EIT is looking for a driven Helpdesk & Customer Experience Manager to lead and develop our helpdesk, onboarding and customer support operations.This is a key operational role, ideal for someone who can combine strong people leadership with process improvement, customer focus and practical problem-solving.What's on Offer
Salary negotiable depending on experience23 days' annual leave plus bank holidaysBirthday off work, or the nearest Monday or Friday if it falls on a weekendWPA Cash Benefit Healthcare Policy after successful probationGroup stakeholder pension after three monthsCompany laptopCompany mobile phoneIT equipment for working from home, where applicableCompany credit card for business expenses after successful probation, if required
About the Role
You will take responsibility for the day-to-day leadership and ongoing development of the helpdesk and customer experience function.You will ensure customers receive a consistent, high-quality service from onboarding and training through to ongoing support, issue resolution and relationship management.You will also play an important role in helping the business scale by improving processes, building structure, introducing KPIs and developing a high-performing support team.
Key Responsibilities
Lead and develop the helpdesk and customer support teamOwn and improve the customer journey, including onboarding, training and ongoing supportEnsure customer queries, incidents and technical issues are resolved quickly and effectivelyIntroduce and monitor KPIs, including service levels, response times, resolution times and customer satisfactionImprove helpdesk processes, workflows, documentation and standard operating proceduresSupport business growth by helping shape the future helpdesk structureCoach, motivate and develop team membersWork closely with internal teams, customers, suppliers and partnersProvide regular reporting on customer service performance, trends and improvement opportunitiesSupport senior leadership with management information and department statistics
About YouWe are looking for someone who is confident, organised and comfortable working in a fast-paced environment.You will ideally have:
Experience in helpdesk, customer service, customer success or customer experience leadershipStrong people management and team development skillsA customer-first approach and passion for service excellenceExperience improving processes and implementing changeGood understanding of customer service KPIs and reportingStrong communication and relationship-building skillsAbility to work well under pressure and manage competing prioritiesA positive, proactive and commercially minded approach
About EITEIT provides technology, infrastructure and support services to customers across areas including network security, WiFi infrastructure, digital signage, cabling, EPOS and payment solution rollouts, new store openings and white-labelled helpdesk services.Full training will be provided where required around our specific solutions and services.Additional InformationApplicants must be eligible to live and work in the UK. Due to the nature of our business, applicants must also have a clean credit and criminal history.EIT Limited is an equal opportunities employer. ....Read more...
The role will be based in Salisbury and the surrounding area but you will also be required to travel to various locations in the UK when onsite support is required.
Key responsibilities:
Provide desktop support for operating system and application issues either via email or phone with remote support tools or by making site visits
Be involved in the day to day running of the Support Team
Managing anti-virus & backups systems
Deploying new applications
Configuring new equipment such as Network Attached Storage devices, printers, MFDs, routers & switches
Maintain a high level of customer satisfaction
Install and maintain wired and wireless networks
Fault logging, tracking and escalation
Configuring and updating physical and virtual servers
The role will be suited to someone who seeks a role in which they can develop their skills and knowledge working as a key part of a small team. No two days will be the same in this role and so the successful candidate will thrive on a dynamic working environment. Good telephone and written communication skills are a must.
The successful candidate should be confident in their ability to provide support, be dynamic and be able to problem solve efficiently maintaining confidence under pressure. Skills, characteristics and experience in the following:
Windows 10 /11
Office 2010 - 365
Active directory
Windows server
Hardware troubleshooting
LAN / TCPIP / DHCP / DNS / Firewalls / VPN’s / Wi-Fi
Azure
Hyper-V & VM Ware experience
Mac hardware and OSX
Security and cyber awareness
Audio-Visual hardware and software
Training:
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2 Training Outcome:
This is a permanent position. At the end of the apprenticeship, the successful candidate will have a Level 3 qualification as an Information Communication Technician
Employer Description:Fawcetts IT is a specialist IT service company, working with clients in Salisbury, Wiltshire and further afield, where we provide a single point of contact for all your technology needs, for a seamless service and support when you need it.
At Fawcetts IT, we believe that technology can make any business stronger. So whatever the size or nature of your enterprise, our aim is to tailor our flexible IT and technology services to meet your needs and help your business work better and more effectively.
Our Technical Department is led by Dean Williams who has more than 25 years’ experience in delivering IT services, ranging from IT support to business analysis and from project management of major systems to infrastructure and networking implementations.
We are also experienced in working with clients of all sizes, from small businesses to multi-million pound, multi-site operations, and in sectors including accounting, construction, education, food processing and manufacturing.Working Hours :Monday to Friday, 8.30am to 4.30pm but if other staff are out this may change to 8.00am - 4.00pm or 9.00am - 5.00pm At times there will be a need to work longer hours or outside of hours on a planned basis, this is paid additionally at 1.5x hourly rate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
