Ref: 113775
Service Desk Analyst / IT Support / Windows / On-site
Role Responsibilities
Responsibilities will include:
Resolve high-priority and complex support cases.
Resolve Level 1 and Level 2 incidents and service requests independently.
Classify, prioritise, and triage support tickets.
Coordinate with remote teams and escalate to infrastructure or application support when required.
Person Specification
Essential skills will include:
Previous experience supporting hardware systems and Windows operating systems
Technical troubleshooting – hardware, software, network & security
Proficiency in the latest Microsoft technologies
Strong troubleshooting abilities with Microsoft Office and Windows desktops
Knowledge of Active Directory, Group Policy, and DNS
Next Steps
Apply by contacting Ciaran Ahern, 0131 270 6608 or cahern@fpsg.com
Equal Opportunities
FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process....Read more...
Our client is one of the fastest growing express parcel delivery companies in the UK, with a turnover of £1.9 billion. As a multi award-winning company that has been voted the nation’s favourite parcel carrier for eight years running, they have a very clear strategy to support their enviable position. They deliver the best service, use the best technology, recruit and retain the best people in the industry and be the UK's most sustainable delivery company. Job Description They are currently recruiting for Warehouse Operatives to work nights at their Depot in Gloucester GL2 2AP. Their rapid growth means you can look forward to a secure and rewarding future with great development opportunities in an increasingly successful and expanding company. They have fantastic opportunities for hardworking, driven and flexible individuals to join their team. You will have a hands-on role, ensuring that all their customers parcels are unloaded from their vehicles, sorted through their industry leading sortation equipment and sent back on their way for next day delivery across their Network. The key responsibilities of this role are: To handle parcels within the specified parcel definition, either manually or mechanically as directed by the Shift Manager To use the available equipment to complete security checks To ensure that available equipment is in full working order and report any faults if required To monitor and prevent damage to goods and to inform a Shift Manager where damage is identified To monitor and prevent damage to vehicles and machinery and to inform a Shift Manager where damage is identified To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer Carry out such other duties as may reasonably be requested by the Management or the Shift Manager Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability. Qualifications Shift Patterns Available 5 nights per week working from 23:30 to 08:00 4 nights per week working from 23:30 to 09:30 Our depots are operational 365 days a year so weekend working will be required Additional Information Remuneration Ideally we are looking for someone who is available to start immediately. In return we can offer you a competitive hourly rate. As well as this you have access to some other fantastic optional benefits such as Cycle2Work Scheme, Dining Cards, Holiday trading and discounts and savings on 1000’s of retailers. DPD is a Valuable 500 company and a Disability Confident Employer....Read more...
The role of a Vehicle Service Technician is to maintain, service and repair vehicles to a consistently high standard.
Service Technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by employer based upon the specific needs of the location, but the position typically involves:
Servicing vehicles by carrying out checks and maintenance
Repairing and replacing faulty parts
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:Motor Vehicle Service and Maintenance Technician (light vehicle)Level 3 Apprenticeship Standard:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All of our apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’ve successfully completed the programme
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process.Training Outcome:
There are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Simon Bailes in Stockton-on-Tees offer a range of specialist services, all carried out by a team of highly trained Peugeot experts.
Every time you visit the workshop, they will give your vehicle a free health check to keep your vehicle's engine running smoothly, helping you to avoid potentially expensive repairs further down the line. They can also check your tyre pressure and air conditioning fluid levels, to help keep you comfortable on the road.
When you take your vehicle in for a Service or MOT, you can be sure that they will only use Original and Approved Peugeot parts, keeping your Peugeot running like new for longer and helping to protect its resale value.
If you want to further customise your vehicle, the knowledgeable and friendly team are on hand to help you choose from a range of Peugeot branded accessories, so you can find the right part to fit your model.
The team at Simon Bailes know how much your vehicle means to you, which is why they want to help keep your Peugeot car or van in top condition with the very best specialist attention.Working Hours :Monday- Friday, 8.30am- 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
Key Responsibilities
Accountabilities:
To provide IT support, using telephone, remote access and/or by attending site, to our nurseries and support services
To ensure all our nurseries have adequate Wi-Fi and communications responding quickly to any issues arising
To respond to requests for IT support, maintaining records on work undertaken, as and when required
To respond sensitively and professionally in supporting and maintaining good relationships with colleagues and all contacts who work in partnership with the Company
To carry out routine network maintenance tasks, e.g. maintaining user network accounts, including email accounts, installing hardware and software as necessary, maintaining computer peripheral equipment such as printers and scanners, checking and configuring new computer equipment for users, ensuring anti-virus software is installed on all devices, etc.
To assist in the maintenance and support of all management information and finance systems and associated modules
To proactively support the adoption of new technologies, as appropriate
To assist with the installation and testing of new software and making the software available to appropriate users
To be familiar with all Health and Safety issues relating to the use of IT equipment, raise any Health and Safety concerns
To be aware of, and work within the Company's Health and Safety policies, relating to the working environment and building security, reporting any issues promptly
To work within the provisions of the Data Protection Act 1998 & GDPR 2018, observing strict confidentiality in relation to all aspects of work undertaken
To contribute to a risk assessment around the use of equipment
Maintain an update asset register of all hardware
To maintain/update IT audit of all hardware and software, and particularly licences associated with the hardware. Be responsible for ensuring the organisation always has legal licences for software used
Travel to nurseries for the proper performance of these duties to be undertaken from time to time
Training:
Information Communications Technician (IT Support) Apprenticeship Level 3 Functional skills in maths and English Level 2 if required
Training Outcome:
Ongoing training and development
Employer Description:At Partou, childcare is more than just a job; it's a journey - one where every child leads us in a unique new direction. As part of the largest childcare group in the Netherlands, we have access to world-leading research, resources, and expertise to help you develop your skills and create a positive impact on the development of the next generation, as they lead us into a better future.Working Hours :Monday to Friday (09:00- 17:00)Skills: Team Working,Organisation Skills....Read more...
Key Responsibilities:
Provide technical support and assistance to employees and customers via phone, email, and in-person
Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and other IT equipment
Diagnose and resolve technical problems, including network connectivity, email, and software applications
Assist with setting up and configuring IT equipment, including desktops, laptops, and mobile devices
Collaborate with other IT team members to resolve complex technical issues
Document and track technical issues and resolutions
Perform routine maintenance and updates on IT systems and equipment
Provide training and guidance to employees on IT systems and equipment
Requirements:
Demonstrate an aptitude and enthusiasm for Computers and Information Technology
Outstanding communication and customer service skills absolutely essential
Any experience in a computer support role will be welcome
Excellent problem-solving and analytical skills
A self-starter with high levels of initiative
Ability to work in a fast-paced environment with constantly changing priorities
Training:Information Communications Technician Level 3 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources
This ensures apprentices can develop their skills while balancing work commitments
Training Outcome:This apprenticeship offers a strong foundation for a career in IT. Upon successful completion, you may progress into a permanent IT Support role or further your development through higher-level IT apprenticeships or specialist qualifications in areas such as:
Network or Systems Administration
Cyber Security
Cloud Computing
IT Project Management
Digital Infrastructure
You’ll gain valuable hands-on experience that can lead to a wide range of roles within the education sector or the wider tech industry.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As an apprentice, you'll be part of Babcock's Skynet Service Delivery Wrap (SDW) program, which plays a crucial role in providing essential communication capabilities to the UK and NATO armed forces. The Skynet system ensures that service personnel can stay connected anytime, anywhere, in any environment on Earth. By joining this program, you won’t just acquire specialised networking skills - you’ll also contribute to projects that are critical to the security of the UK.
You will work five days a week at our location in Bordon, where our teams are focused on maintaining and modernising the UK’s sovereign space communications capabilities.
Throughout your apprenticeship, you will have the chance to rotate through different Skynet SDW Infrastructure teams, gaining valuable insights into their operations and taking on increasingly complex tasks as your experience and skills grow.
Typical tasks include:
Installing, testing, and repairing copper, fibre optic, and data cabling
Selecting and installing network equipment components
Understanding the differences between switches and routers
Analysing plans and quantifying equipment requirements
Learning and applying safe working practices in diverse environments, including working at height and in confined spaces
Training:Throughout the apprenticeship, you will study and train for the role of a Network Cable Installer.
The course includes a wide range of specialist modules designed to provide you with a strong theoretical foundation for your future career. You'll also develop practical skills in cable management, learning to accurately select and present the right cables for each specific task.
Your apprenticeship will culminate in an End Point Assessment (EPA), where an independent assessor will evaluate your performance against the Knowledge, Skills, and Behaviours (KSBs) defined in the occupational standard. This final assessment allows you to demonstrate the expertise you have gained during the programme. Training Outcome:The space industry is on a remarkable growth trajectory, with its global value projected to triple by 2035. As part of this booming sector, the skills and experience you’ll develop in network cabling will remain in high demand for years to come.
Completing the apprenticeship programme is just the start of an exciting career journey with us. We are dedicated to your continued professional growth, offering ongoing development opportunities at our Bordon site.
Additionally, successful completion of the programme qualifies you to apply for full membership with the Institute of Telecommunications Professionals, further enhancing your professional credentials. Employer Description:Babcock is an international defence company providing support and product solutions to enhance our customers’ defence capabilities and critical assets. We provide through-life technical and engineering support for our customers’ assets, delivering improvements in performance, availability and programme cost. Our c27,700 employees deliver these critical services to defence and civil customers, including engineering support to naval, land, air and nuclear operations, frontline support, specialist training and asset management. We also design and manufacture a range of defence and civil specialist equipment, from naval ship and weapons handling systems to liquid gas handling systems. We also provide integrated, technology-enabled solutions to our defence customers in areas such as secure communications, electronic warfare and air defence.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,Attention to detail,Team working....Read more...
Support end users via telephone, helpdesk ticket system and e-mails
Office 365/Exchange console administration
Problem solving and workflow management
Set up and configuration of Smartphone devices. Ensuring users can get emails on the device, can use the Office apps and can use the mobile as a Wi-Fi hotspot
Cabling and connectivity installations
Active Directory administration: create new user accounts, amend permissions, and reset network and applications passwords
Perform various stock check requests as advised by senior’s requests
Meet and greet our user base. Perform scheduled appointments and tasks
To meet all learning commitments of the apprenticeship as directed by your line manager, the apprenticeships manager or the learning/training provider. Assigned qualifications and an end point assessment must be completed. This can include presentations, portfolios, units of assessment and exams
The Apprentice will carry out their duties and any ad hoc requests that come from the Senior or Officers, with accuracy and professionalism
Carry out hardware inspections and repairs as and when required.
Training:An apprenticeship includes regular training with a college or other training organisation.At least 20% of your working hours will be spent training or studying.Training Outcome:Upon successful completion of the apprenticeship, there the possibility of a full-time role available for a hard-working apprentice, and potential to specialise in areas such as cyber security, networking or provisioning.Employer Description:Advanced IT provides ICT solutions for schools, or the concept of advanced information technology, which includes skills like cloud administration, cybersecurity, and software development.Working Hours :Monday – Friday, 8am till 4pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Maintenance Engineer (Machines and Facilities) Location: Havant, Hampshire Permanent Role
What you will be doing
We are seeking a hands-on Maintenance Engineer (Machines and Facilities) to manage the facilities, infrastructure, and assets of our client’s business. You will leverage your skills and coordinate a network of suppliers and subcontractors to ensure high availability, safety, and cost-effectiveness across all operations.
Key responsibilities include:
Maintain and improve the availability of CNC and manual machinery, plant, and infrastructure through a preventative maintenance programme.
Implement current HSE legislation, including certification, monitoring, and inspection within your areas of responsibility.
Assist with the maintenance of building security across all facilities.
Ensure facilities, equipment, and machinery are available to maximise productivity.
Deliver facilities-related projects on schedule, within budget, and to agreed requirements.
Proactively support day-to-day maintenance activities across multiple sites.
Maintain, improve, and report on industrially recognised Key Performance Indicators (KPIs).
What we are looking for
Proven experience in maintenance or facilities management.
Strong experience in preventative and reactive maintenance of CNC and manual machining centres.
Hands-on experience with hydraulics, pneumatics, electrics, and mechanical systems is highly desirable.
Proven experience in managing large, complex projects.
Ability to work effectively both independently and as part of a team.
Proficiency in Microsoft Office; experience with complex maintenance programmes and SAP is desirable.
Why this role?
Our client values empowerment, ownership, and personal responsibility. They foster a culture of collaboration, innovation, and learning from experience. You will be encouraged to contribute ideas freely, take initiative, and grow professionally in a supportive environment.
If you are passionate about technology, sustainability, and making a tangible impact, this is an opportunity to join a team that shares your commitment to operational excellence and innovation.....Read more...
Assist in designing, building, and testing automation workflows using platforms such as Microsoft Power Automate, n8n, and custom APIs
Support the integration of AI tools and large language models (LLMs) into internal systems and client environments
Help monitor, maintain, and improve existing automated workflows to ensure reliability and performance
Provide first-line IT support for client systems, including cloud services (Microsoft 365, Azure, Google Workspace) and network devices
Contribute to documentation of automations, scripts, and system processes
Assist senior engineers in implementing new tools and solutions to enhance operational efficiency
Participate in R&D projects exploring AI-driven tools and business process automation opportunities
Collaborate closely with the technical team to troubleshoot and resolve IT and automation-related issues
Training:Why choose our AWS Cloud Support Specialist Level 3 programme?
The AWS Cloud Support Specialist apprenticeship allows you to recruit fresh cloud talent or upskill your existing workforce to become work-ready first-line IT support, specialising in AWS and cloud management. An AWS Cloud Support Specialist’s role is desk-based and revolves around system user queries and resolving faults in a helpdesk environment. AWS Cloud Support Specialists are expected to rectify or escalate faults swiftly, to mitigate internal and external impact.
The AWS Cloud Support Specialist Level 3 Apprenticeship enables the apprentice to:
Understand how to carry out a methodical approach to problem -solving
Become aware of the key organisational, cultural and health and safety considerations required by AWS Cloud Support Specialists
Comprehend core networking principles, including network addressing, Cloud, Virtualisation and Security
Gain a fundamental understanding of operating system concepts in cloud-based environments
Grasp the concept of cloud-enabled systems, secure integration, disaster recovery, principles of test plans and automation tools.
Tools and technologies learned:
Learners will learn to use AWS
Training Outcome:You will work closely with the IT Tech team and management, gaining the skills and experience to progress into an Apprentice Automation Engineer or IT Systems Technician role
Upon successful completion of the apprenticeship, there may be an opportunity to secure a full-time position if available at the time with continued professional development, vendor certifications, and exposure to cutting-edge AI and automation technologies.Employer Description:At Iconology Ltd, we are a forward-thinking Managed Service Provider (MSP) based in Kent, delivering outstanding IT, automation, and AI-driven solutions to clients across diverse industries.
At Iconology, dedication and initiative are recognised and rewarded. As our business continues to grow, so do the opportunities for career progression and personal development. If you’re passionate about technology, automation, and innovation — and you’re eager to learn in a fast-paced, team-driven environment, apply today!Working Hours :Monday - Friday, 9.00am - 5.30pm (out-of-hours may be requested with notice as overtime).Skills: Communication skills,IT skills,Problem solving skills,Analytical skills,Team working....Read more...
Large provider offering long term securityModern facility and access to complex casesCoastal living with easy access to the CBD Where you’ll be working You will be working with the largest private pathology provider servicing public hospitals in Australia, and one of the top choices amongst private practices across the country. The group has 90 NATA accredited laboratories performing close to 8 million episodes each year. You will be based in a state-of-the-art laboratory that receives a wide variety of histopathology and cytopathology specimens from both hospital, specialty and general practice referrals. Servicing a tertiary level university hospital you will see complex surgical cases. Pathologists participate in Multidisciplinary Meetings for both hospital and specialty groups, and participate in educational sessions for Registrars. Where you’ll be living Enjoy a blend of professional challenges and coastal living in Victoria's dynamic second-largest city. Doctors joining the medical community here benefit from world-class facilities offering diverse career pathways and a strong commitment to community health. Located 1 hour outside of Melbourne you will find a significantly enhanced work-life balance with more affordable housing options than central Melbourne, shorter commute times, and immediate access to the beautiful waterfront, the Bellarine Peninsula, and the iconic Great Ocean Road, making this an ideal location for career growth and a quality lifestyle. Salary information Anatomical Pathologist salary is negotiable based on level of experience. Competitive salary package guaranteed. Requirements Fellowship of the Royal College of Pathologists of Australasia (FRCPA) or equivalent About us Elective Recruitment is a person-centred recruitment consultancy. Your career progression is just as important to us as your well-being and work-life balance. We are not just another recruitment company; we do things our way and we consult. We have a very clear vision: create great careers, better lifestyles, and add value - and we won’t stop until this is achieved. For access to Consultant Anatomical Pathologist jobs in Australia join our network today. For a confidential discussion contact the Elective Recruitment Team at +61 2 9137 4300, or apply now!....Read more...
National Grid Ventures is undergoing an ambitious and essential transformation in how we protect our infrastructure assets. In collaboration with industry partners, we’re building a cleaner, greener energy system one that safeguards the planet and serves future generations. At the heart of this transformation is a strong focus on security.
As part of this exciting upgrade, we’re offering a fantastic opportunity for a Higher Apprentice Assistant Project Manager to join our team.
In this role, you’ll be part of a multi-disciplinary team responsible for designing and delivering projects safely, on time, and within budget. You’ll work alongside experienced planners, quantity surveyors, accountants, operational colleagues, and other specialists, gaining hands-on experience and valuable insight into project delivery.
This is an ideal opportunity for someone looking to build a career in project management within the energy sector, contributing to projects that make a real difference.
During your time on the programme, some of your main responsibilities will be:
Support Project Managers on the pre-construction process, including management of contractors and site visits
Work with our procurement teams to assess, negotiate and award main works contracts
Onboard Contractors in preparation for project delivery
Provide regular reporting on project milestones, finance, safety performance and risk
Ensure internal and external compliance with Health and Safety, Construction Design Management Regulations (CDM) and environmental legislation
Support the onboarding of contractors
Support elements of the works for the duration of construction period
Training:Associate Project Manager Level 4 Apprenticeship Standard.Training Outcome:Upon successful completion of the programme, you will join National Grid Ventures as an Assistant EPC Project Manager.Employer Description:National Grid is at the heart of the energy future, and our people are at the heart of National Grid. We’re 30,000 colleagues strong. In the UK, National Grid don’t generate or sell energy – we join the dots to get energy from A to B. From making a cup of tea in the morning, to keeping the lights on in hospitals, our electricity network puts power in the hands of people. Without it, the world as we know it would grind to a halt. The world of energy is changing beyond recognition as we focus on building a cleaner, greener future. Working at National Grid, you won’t just be touching the lives of almost everyone in the UK – you’ll be shaping the way we use and consume energy for generations to come. Net-zero targets are transforming the way we work and increasing the scope of the positive impact we can make. Right now, we’re looking for apprentices to join us. Our people in Network Services work across a number of teams to keep the lights on for our customers. They might be helping a customer who has lost supply or supporting a developer building a multi-million pound project. They maintain a 24/7 service from faults and maintenance, asset replacement to new connections, working outdoors with underground cables, overhead lines and substations that operate between 230 and 132,000 volts, their work is critical to everything we do.Working Hours :Monday - Friday, daytime hours (08:00 - 16:00, 09:00 - 17:00).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Patience,Adaptable,Safety,Reliable,Responsible....Read more...
Assist in providing first-line technical support to internal users via phone, email, and in-person
Learn to diagnose and resolve basic hardware, software, and network issues across Windows, macOS, and mobile platforms
Help install, configure, and maintain desktops, laptops, printers, and other peripherals
Support user account setup and permissions in Microsoft 365 and Active Directory
Participate in monitoring IT systems and maintaining performance
Document support issues and resolutions in the ticketing system
Assist with onboarding/offboarding processes, including device setup and account provisioning
Learn to troubleshoot VPN, connectivity, and collaboration tools for remote users
Shadow IT team members on infrastructure upgrades and projects
Follow IT policies, security protocols, and data protection guidelines
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:The Deck Enterprises is a London-based clothing retailer specialising in high-end, tailored and premium apparel. Operating under the Knatchbull brand from Savile Row, the company focuses on offering specialised, boutique fashion with an emphasis on quality and craftsmanship. Founded in 2018, it continues to operate as a small, privately owned business in the UK fashion sector. Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Problem solving skills,Team working....Read more...
As an apprentice, you will:
Support children’s learning and development through play and planned activities.
Help create a caring, stimulating, and inclusive environment.
Assist with daily routines, such as meal times, personal care (changing nappies), and outdoor play.
Contribute to observations and planning for individual children’s progress.
Work as part of a team to ensure every child feels safe, valued, and supported.
Training:Online training delivered by Best Practice Network, no college to attend, all learning completed online. Training Outcome:What You’ll Gain
A Level 3 Early Years Educator qualification.
Valuable hands-on experience in a real early years setting.
Support and guidance from experienced staff and your dedicated training provider tutor.
Excellent prospects for progression within the childcare sector.
After the Level 3, you can go onto a Level 5 Lead Pracittioner Apprenticeship once you are in a leadership role (room lead, third in charge, deputy manager).
Employer Description:The Tree House Day Nursery is situated on the ground floor of a converted house. It was designed by a young family with a homely atmosphere in mind, and of the standard we demand for our own children.
Our nursery is bright, spacious and stimulating. We have a secure, beautiful garden created for energetic little explorers with a range of play equipment to suit different ages. Both rooms lead onto the garden for independent and joint play.
The Manager of the Tree House is a mother of two girls who will be actively involved in the daily excitement and fun (see below). With our cook providing fresh, nutritious and typically home cooked food, and our dedicated, qualified staff offering security and encouragement, we feel confident your child will be happy with us.
To Nourish, Nurture, Educate, Enrich – that’s what we wake up every morning forWorking Hours :Working hours will 4 days a week, 9.00am - 5.00pm initially, then 9.00am - 6.00pm once you are more aware of the routine and children.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The person will form a pivotal role in organising successful in-person after-school clubs for children aged 5-14 across London. They will assist the management of our accounts with 35+ schools and will lead B2B communications to secure new business, alongside with supporting the Senior Account Manager in ensuring that our clubs are always delivered to the highest standard. They will also work closely with the Business Manager in implementing sales strategies to acquire new schools.
School account management:
○ Developing and nurturing relationships with 35+ fee-paying stakeholders.
○ Managing and resolving issues faced by schools and BlueShift teachers.
○ Seeking feedback to improve the service being delivered to the schools.
○ Supporting the preparation and organisation of 70+ weekly after-school clubs.
○ Ensure all clubs have the necessary resources, including dropping off and picking up equipment from specific clubs at the beginning and end of the term.
● Sales and Marketing:
○ Working with our Senior Account Manager to identify new opportunities to expand our current schools network and on-board new schools.
○ Contacting schools through email, CRM, and phone calls to sign them up for BlueShift clubs.
○ Networking with our existing schools, identifying referral opportunities.
○ Implementing marketing strategies to improve after school clubs.
● HR and Legal:
○ Staying up to date with latest safeguarding and compliance requirements, ensuring we have the relevant policies.
● Teacher Scheduling, Payroll and Admin:
○ Scheduling best-suited teachers for our activities.
○ Finding cover for emergency situations.
○ Supporting Blueshift staff at holiday camps.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:We offer holiday camps, online classes, after school clubs and private tuition. With a huge range of courses to choose from, there's something to interest every young learner. Our handy levels will help you to choose the best course for your child, and our team are always on hand to help.Working Hours :Monday to Friday full time, from 9.00am to 5.00pm, with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Based primarily on a customer site, with supervision, this is a varied and interesting support position which allows the successful applicant to:
Gain first line support and troubleshooting experience
Develop the required soft skills to be able to deal with people at all levels within organisations
Work at a number of client sites over a period of time
Develop time management skills
Work within real world IT situations
Deal with both end user and server administration tasks
Work with software and equipment from HP, Cisco, VMWare and
Microsoft in both physical and virtual environments
Be a valued member of a small team
Key responsibilities will be:
To provide responsive IT support to client requests
To provide proactive IT services
To add value to the IT provision provided by the company
Training:On the apprentice's successful completion of the End-Point Assessment (EPA), the apprentice will receive the following:
Level 3 Information Communications Technician Apprenticeship Certification
This apprenticeship is recognised for entry on to the Register of IT Technicians and those completing their apprenticeships are eligible to apply for registration.
The apprentice will attend the training in an online classroom with their designated JBC trainer.
When the classroom training takes place will be agreed at the induction meeting between employer, apprentice and JBC Skills Trainer/Mentor. We advise a bi-monthly approach to each module.
Full days will be required on the training weeks, and the apprentice must be in a quiet, suitable environment for learning to take place. This can either be in the workplace or at home. The class sizes are small (max 10 learners) so that discussions and assessment can take place between apprentices, peers and trainers.
The Information Communications Technician modules are:
Cloud Fundamentals (5 days)
Networking Fundamentals (5 days)
Mobility and Operating System (5 days)
IT and Business Principles (5 days)
Training Outcome:Possible progression to a level 4 apprenticeship and ongoing career development and progression opportunities upon completion of the apprenticeship. Employer Description:Fluid is an established provider of network infrastructure, support services and cloud solutions to UK based SME businesses.
Fluid designs world-class infrastructure solutions that solve complex WAN, LAN, Wireless and Security challenges. Our highly-skilled technical team and subject matter experts can help you achieve your evolving business needs.Working Hours :8am - 4:30pm Monday - FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Throughout the apprenticeship, you will develop both technical and consultancy skills through real-world projects and responsibilities such as:
Supporting Factory IT Operations:
Act as a first point of contact for IT issues impacting production systems and equipment
Support site teams (Operations, Engineering, Maintenance) with IT tools and systems they rely on daily
Delivering IT Solutions:
Support the implementation of factory IT projects following global standards and best practices
Assist with maintaining the site’s factory IT understanding long-term technology needs
Help manage IT assets, including inventory, health checks and lifecycle planning
Learn to create and monitor Key Performance Indicators for system performance, availability, and reliability
Developing Consultancy Skills:
Build strong working relationships with production, engineering, and external suppliers
Understand business needs and help translate them into IT requirements
Participate in meetings to explain technical issues in a clear and simple way
Support communication and awareness of new IT tools, solutions, and services across the site
Problem Solving & Continuous Improvement:
Assist with issue resolution for factory IT systems and escalate problems when needed
Work with Engineering and Maintenance teams to update procedures and drive improvements
Contribute ideas for digital and automation enhancements within the factory environment
Technical Skills You Will Develop:
Server and virtual infrastructure administration
Network fundamentals (e.g., Cisco architectures)
Database concepts and SQL
IT/Organisation Technology security principles
Cloud and enterprise systems awareness
Data handling, reporting and advanced Excel/VBA
Understanding automation layers in manufacturing
Maintain and troubleshoot factory IT infrastructure across automation levels
All required technical training is provided and supported through the apprenticeship programme. Training:Digital and Technology Solutions Professional Level 6.
The apprenticeship requires you to attend a fully funded residential over the course of the apprenticeship programme. Subject to change, the timetable is as follows:
Year 1: September - end November
Year 2: 1 week in September, January and May
Year 3: September
Training Outcome:The employer is ready to invest in the skills of the successful candidate. This is a long-term career opportunity.Employer Description:Mars in Melton Mowbray is a large, family-owned business that operates within the company's Petcare division. The site is dedicated to producing pet food and related products, guided by the company's Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom.Working Hours :Monday to Friday shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Initiative....Read more...
We’re looking for an enthusiastic, IT-focused individual looking to develop their skills within a 1st line support role for a rapidly growing organisation.
You will help resolve IT related issues for over 650 sites across the UK. You will need to work fast and determine if issues can be resolved internally or need to be escalated to 3rd parties. You will be responsible for ensuring users are kept updated and deliver a high level of support and customer service.
The role will include training days for your time with Estio training, and 1 day a week to complete course work.
Duties and key responsibilities
You will:
Be the first point of call for colleagues across the business, diagnosing and assisting them with their issues over the phone and via email.
Work as part of a team to resolve incidents and requests within a given SLA.
Work with our 3rd party support providers to ensure incidents are resolved.
Liaise with end users to ensure they are kept informed about the progress of their issue.
Be able to diagnose and resolve common software and hardware issues.
Discuss and explain issues with users in a non-technical way where required, to gather the right information to progress their issue.
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance.
Maintain regulatory, legal and professional standards.
Support the information systems needs for your business.
Training Outcome:Full-time 1st Line engineer with possible internal progression such as:
Infrastructure
Data Teams
Leadership
Security
Employer Description:We’re a group of vet practices and businesses across the UK, working in true partnership to help keep pets healthy and happy. That’s why we’re called VetPartners!
Our veterinary teams receive centralised support in all areas, from finance to IT and marketing, as well as fantastic benefits, training and investment, meaning they can focus on what really matters: delivering outstanding care to your pets.Working Hours :Monday - Friday 9am-5pm.Skills: Customer service experience,Keen to learn,Work to meet deadlines....Read more...
You will be required to regularly attend University. You will:
Learn skills and develop knowledge in engineering processes & practices; analytical methods; regulatory and quality requirements; systems design and integration & testing
Develop business behaviours in communication, interpersonal skills, planning, leadership and professional commitment
Practice the full engineering lifecycle to become a professional Electronics Engineer Working to timescales
Work as a contributory engineering team memberUndertake day-to-day engineering activities with guidance and support
Ask for support where appropriate and learn from more experienced team members
Contribute to engineering team decisions, and understand why such decisions are made and their relationship to project success criteria
Explore new experiences and opportunities to learn within the engineering environment
You will be assigned a Mentor to support your journey to achieving professional status and invited to attend group based events, which will provide you with an opportunity to network with your peers and share best practices
Training:Looking for a great start to your career in Electronics Engineering, earning and learning on a professionally accredited, award-winning scheme? We are looking to recruit the experts of the future on our nationally recognised, award-winning Apprenticeship Programmes.
You will be working within world class facilities regardless of which site you are based. There may also be opportunities to travel between the Company’s UK sites to meet with colleagues, customers and suppliers.
How this role fits in
Leonardo's four year Electronics Engineering Degree Apprenticeship programme is looking for people who understand the importance of communication, who are able to work well as part of a team and also on their own initiative. You will have the drive and commitment to work through difficult problems to find the right engineering solutions.
Role description
You will study with one of our academic partners for completion of a Level 6 Bachelor Honours Degree (BEng) through a mixture of work based learning and attendance at University. This Apprenticeship aligns with the current edition of the UK Standard for Professional Engineering Competence (UK-SPEC) at Incorporated Engineering (IEng) and Embedded Electronics & System Design standards (ST0151).
We need people who understand the importance of our Customers and are ready to commit to working in the business, whilst also committing to a 4 year degree programme. At the end of the programme, you will work as a highly qualified member of our Electronics Engineering community.
You will be working for a company at the cutting edge of technology, as well as enhancing your skills and business acumen, opening up your horizons to the diverse and dynamic ways to apply your academic learning in a practical environment.
We have created a programme across our UK sites that value those who continuously ask questions and look to resolve problems through creative and innovative thinking.
Who would suit this role?
Leonardo values people that look to always develop throughout their career and along with an eager willingness to learn, a successful apprenticeship with Leonardo involves a drive to deliver results, sometimes from your own initiative, a patience for problem solving, as well as a need to comply with safety instructions and clear process compliance at all times. We view commitment to the programme and learning objectives very highly.
Note: This Apprenticeship assumes the candidate has little professional engineering experience and is NOT suitable for candidates who already have an engineering degree.
Salary £21525
During your Apprenticeship we encourage you to spend at least 3/4 days a week on site to integrate with your team and maximise your learning experience. Training Outcome:Leonardo values people who look to always develop throughout their career and along with an eager willingness to learn, a successful apprenticeship with Leonardo involves a drive to deliver results, sometimes from your own initiative, patience for problem-solving, as well as a need to comply with safety instructions and clear process compliance at all times. We view commitment to the programme and learning objectives very highly.Employer Description:Leonardo is an international leader in electronic and information technologies for defence systems, aerospace, data, infrastructures, land security and protection, and sustainable ’smart’ solutions. We are a continually expanding company, offering exciting opportunities to talented individuals who want to work at the forefront of technology.Working Hours :Monday- Friday (exact shifts TBC).Skills: Communication skills,IT skills,Problem solving skills....Read more...
Infrastructure and EUC Manager – Hybrid – Birmingham
Hybrid – Birmingham 3x days per week
The salary on offer for this role is £54,500 plus 20% flex fund
Infrastructure and EUC Manager required for our leading client based in Central Birmingham. Sitting within the Platforms & Operations function, you’ll lead the delivery, maintenance and availability of infrastructure and workplace services – from end-user computing and digital workspaces to meeting room technology. This is a unique opportunity to oversee supplier resources, drive innovation and ensure seamless IT operations that enable organisational success.
Key Responsibilities:
Design and Manage IT Platforms: Lead the design, operation, and performance of IT Infrastructure and Workplace Services, ensuring services meet business objectives, financial targets, and supplier performance standards.
Plan and Implement Solutions: Oversee the planning, installation, maintenance, and acceptance of new and updated infrastructure and workplace components, aligning with service expectations, security requirements, and quality standards.
Deliver Core Services: Support the design and delivery of infrastructure (compute, cloud, network) and workplace services (end-user computing, digital workspace, meeting rooms) in line with agreed support models and compliance requirements.
Manage Suppliers and Resources: Direct and manage supplier teams and internal resources to ensure delivery of capabilities within agreed SLAs, KPIs, and targets.
Problem Resolution: Anticipate, investigate, and resolve issues in systems and services, developing effective solutions to maintain service continuity.
Key Skills:
Technology Service Management: Ability to manage technology-based services to meet organisational needs.
IT Infrastructure Expertise: Skilled in deploying, configuring, and operating IT infrastructure, including cloud systems and networking (O365/Azure)
Operations Management: Experience supporting IT operations to ensure successful delivery of infrastructure and workplace services.
Familiarity with delivery methodologies (e.g., Agile, Waterfall, Lean) and their integration into IT projects.
Supplier Management: Ability to manage supplier performance, balancing cost, efficiency, and service quality.
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy
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