Duties to include:
Welcoming patients and visitors, in person in a friendly and helpful manner
Provide administrative support to clinical team members
Entering information into patients records by computer
Ensuring correspondence, reports and results are filed promptly
Undertaking a range of administrative duties including processing mail, word processing, photocopying, scanning and uploading documents
To maintain a thorough knowledge of all Practice procedures
Participate fully as a team member sharing knowledge and information
Taking responsibility for maintaining own personal development
Maintaining confidentiality relating to patients, staff, visitors and practice business
Confident using technology
The ability to troubleshoot problems with printers, keyboards, phones and screens
Builds and maintains positive relationships within the team
Dealing with patients face to face on the front reception desk and over the telephone
Training:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice
The apprentice will spend 20% of their working hours in off-the-job activities and training
On the job and off-the-job training will be delivered in the workplace
Training Outcome:
Excellent career progression at the end of the apprenticeship, such as working as a Reception Team member, prescriptions clerk, Administrator, Clinical Coder
Employer Description:Bushloe Surgery is a GP general practice and NHS primary care centre located at Two Steeples Medical Centre, Abington Close, Wigston, Leicestershire. It provides a wide range of healthcare services to the local community, offering general medical support and routine care for registered patients. We are a busy practice with approximately 13500 patients, 44 employees and 5 Partners. As a teaching practice, we support medical and nursing students as well as Doctors completing their General Practice training. Our purpose built building is large and welcoming with a dedicated admin staff area. The successful applicant will be fully supported by an experienced team in all aspects of the Administration and Receptionist role.Working Hours :8am start. Hour for lunch. Finish time will vary but will be no later than 6.30pm. Days to be confirmed.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
