This role will involve:
Website Management - Updating and maintaining website content, ensuring it is accurate, current, and user-friendly.
Content Creation and Editing - Creating, editing, and uploading content, including text, images, and other media.
Digital Platform Support - Providing technical support for digital platforms, including user access, troubleshooting, and training.
Data Management - Managing and maintaining databases, ensuring data accuracy and security.
Email and Communication - Handling email correspondence, managing online communication channels, and scheduling meetings.
Reporting and Analysis - Generating reports on website traffic, user engagement, and other relevant metrics.
Social Media Management - Managing social media content, scheduling posts, and engaging with followers.
Training and Support - Providing training and support to other staff on digital tools and platforms.
General Administrative Tasks - Performing various administrative tasks such as preparing documents, contacting customers
Compliance - Ensuring compliance with relevant data protection and copyright laws.
Problem Solving Identifying and resolving issues related to digital platforms and data management.
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Evolve Academy was established in 2016; we are an independent training provider specialising in Hairdressing and Barbering Apprenticeships and Advanced Learning Loans.
Based in the heart of Manchester’s Northern Quarter, our state-of-the-art academy offers fully equipped practical and classroom facilities designed to provide the best learning experience for our students.
We have an expert business development team to support employers through recruitment, training and everything in between.
We’re as passionate about helping businesses to grow as we are about training the newest talent. Let us find you a superstar, share our tips with your staff and let your salon thrive.
When it comes to training our team of industry specialists are passionate about teaching, learning and letting talent shine. With years of expertise, a huge knowledge of current trends and industry insights we are able to build skills, confidence and careers so you know you’re in safe hands with us.
Do you have a passion for hair and barbering? If you’re willing to learn and have lots of fun along the way, then look no further.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Analytical skills,Team working,Creative,Patience,Knowledge of Microsoft Office,Knowledge of social media,Familiarity of data protection,Outgoing,Fun,Helpful,Can do attitude....Read more...
Are you an experienced Customer Service Administrator, Office Manager, Administrator, Member Services Coordinator, Repairs Planner, Assets Officer, or Housing Officer? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members.BackgroundThe role would suit someone looking for their first career move following their first job, and/or someone looking for an organisation with a defined career path. Well-trodden paths into this role include:
Customer Services / Account Management – A successful track record in Customer Services, looking after customer accounts, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.
Administrator/Executive Assistant – Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience.
Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.
Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.
Essential Skills
Self-starter with a positive approach with a background in customer services or account management.
A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
The ability to manage and prioritise multiple tasks concurrently and experience of having worked in a busy environment.
The ability to engage with prospective customers in a face-to-face capacity at conferences, seminars, and workshops.
Strong MS Office skills.
Highly Desirable / Will Strengthen Application
Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management.
A base understanding of procurement
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in London, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot!
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
