Provide proactive administrative and organisational support to the Directors and advisory team
Act as a professional first point of contact for both internal staff and external clients
Manage diaries, arrange meetings, and coordinate schedules across the team
Prepare and edit correspondence, documents, and Excel reports as required
Maintain accurate records and input all client communications into the CRM system
Ensure client data is handled, updated, and exported securely and efficiently
Monitor and manage email inboxes, prioritising tasks and correspondence appropriately
Support the business in achieving monthly revenue targets through efficient coordination and admin
Help manage inbound and outbound communications with prospects and clients
Track and follow up on tasks, meetings, and deadlines to support smooth team operations
Work closely with Directors to ensure the Consultant Team remains productive, well-organised, and responsive
Training:Key features of this NowSkills apprenticeship: Live virtual training, Monthly 1:1 review sessions, social enrichment sessions, Expert Series guest speakers, and LinkedIn Learning. The latest tools, including MySQL, Microsoft Access, Jamboard, Excel, Plural Sight, and much, much more.
Off-the-job training (OTJ): As part of the apprenticeship, apprentices are entitled to a minimum of 6 hours per week of paid OTJ training. During their OTJ time allocated by their employer, apprentices will complete coursework, attend training, and study.
Timeline & learner journey
Within 4-6 weeks of beginning work at your organisation, your Tutor will make contact by email with the you and your workplace Mentor to arrange a mutually convenient Induction date. Subsequent 1:1 Training and review sessions will take place monthly either at your premises or as a live virtual meeting.
You will also attend live virtual training sessions. Dates will be confirmed during Induction. These training sessions are live, online and take place Monday – Thursday from 9 am – 4.30 pm. Training Outcome:Business Consultant.Employer Description:The Directors Helpline is a trusted, impartial business consultancy supporting SME directors across the UK through financial and operational challenges. With over 15 years’ experience and more than 20,000 directors helped, we provide clear, confidential advice on issues ranging from HMRC arrears and Bounce Back Loan repayments to restructuring and insolvency. Backed by a 4.9★ Trustpilot rating, we are known for our integrity, transparency, and director-first ethos. Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Microsoft Office Suite and CRM,Strong written and verbal,Time-management,Work under pressure,Multitasking....Read more...
