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Optical Assistant Apprentice
Key Responsibilities of the Role (But not limited to the role): Conduct and Legalisation Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and own personal presentation. Sales and Service To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock take activity as determined by the management team. Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required. Team Work and Communication To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management. Additional Responsibilities:Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring; The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control. The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy. Duties may vary in accordance with customer demand and store structure. Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician. Contact lens Optician - fit Contact lenses. Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons. Optometry courses - carry out full eye examinations and issue prescriptions. Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses. In-practice trainer - You could use your knowledge to train others. Other non-clinical roles: Practice Management you could complete a management course. Practice ownership you could go into business yourself, partnership or franchise. Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday 9:30am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills ....Read more...
Optical Assistant Apprentice
Key responsibilities of the role (but not limited to the role): Conduct and Legalisation: Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for your own development, ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and your own personal presentation Sales and Service: To act as a Vision Express brand ambassador, creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections for every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customer's specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock take activity as determined by the management team Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day-to-day retail operation within your store. Escalate to line manager where required Team Work and Communication: To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management. Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewear ensuring: The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy Duties may vary in accordance with customer demand and store structure Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part-time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing – Become a qualified Dispensing Optician Contact lens Optician - fit Contact lenses Low vision specialist helps people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-optical aids such as bump-ons Optometry courses – carry out full eye examinations and issue prescriptions Clinical representative – visiting practices introducing new frame ranges and ophthalmic lenses In-practice trainer – You could use your knowledge to train others Other non-clinical roles: Practice Management – you could complete a management course Practice ownership – you could go into business yourself, partnership or franchise Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday between 9:30am to 5pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working ....Read more...
Optical Assistant Apprentice
Key Responsibilities of the Role (But not limited to the role): Conduct and Legalisation: Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and own personal presentation Sales and Service: To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock take activity as determined by the management team Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required Team Work and Communication: To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring: The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy Duties may vary in accordance with customer demand and store structure Training:Optical Assistant 2022 Level 3 Apprenticeship StandardTraining Outcome: The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician Contact lens Optician - fit Contact lenses Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons Optometry courses - carry out full eye examinations and issue prescriptions Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses In-practice trainer - You could use your knowledge to train others Other non-clinical roles: Practice Management you could complete a management course Practice ownership you could go into business yourself, partnership or franchise Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday - Friday, 9.30am - 5.00pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working ....Read more...
Optical Assistant Apprentice
Key responsibilities of the role (but not limited to the role): Conduct and Legalisation Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements. To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws. To have a good working knowledge of the Vision Express ways of working. To take personal responsibility for your own development, ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes. Maintain the highest store standards possible, including the appearance of both store and your own personal presentation. Sales and Service To act as a Vision Express brand ambassador, creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey. To relentlessly deliver the best customer service through the Vision Express ways of working and behaviour, every day to every customer. To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer. To provide accurate and knowledgeable advice and guidance to meet each customer's specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions. To conduct eyewear repairs and order replacements when required. To participate in all stock-taking activities as determined by the management team. Keyholder duties after successful completion of silver training (if and when required). Make decisions within the agreed scope of your role on matters relating to the day-to-day retail operation within your store. Escalate to line manager where required. Team Work and Communication To maintain good and professional working relationships with the store team. Attend and participate in morning briefs and team meetings. To provide honest feedback to the management team to support ongoing improvements. Any other duties or responsibilities as reasonably requested by line management. Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewear ensuring; The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe. All laboratory equipment is maintained/calibrated in accordance with company guidelines. Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control. The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy. Duties may vary in accordance with customer demand and store structure. Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part-time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing – Become a qualified Dispensing Optician. Contact lens Optician - fit Contact lenses. Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-optical aids such as bump-ons. Optometry courses – carry out full eye examinations and issue prescriptions. Clinical representative – visiting practices introducing new frame ranges and Ophthalmic lenses. In-practice trainer – You could use your knowledge to train others. Other non-clinical roles: Practice Management you could complete a management course. Practice ownership. You could go into business yourself, partnership or franchise. Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday between 9:30am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working ....Read more...
Optical Assistant Apprentice
Key Responsibilities of the Role (But not limited to the role): Conduct and Legalisation: Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and own personal presentation Sales and Service: To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock take activity as determined by the management team Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required Team Work and Communication: To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewear ensuring: The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy Duties may vary in accordance with customer demand and store structure Training:Optical Assistant 2022 Level 3.Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician Contact lens Optician - fit Contact lenses Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons Optometry courses - carry out full eye examinations and issue prescriptions Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses In-practice trainer - You could use your knowledge to train others Other non-clinical roles: Practice Management you could complete a management course Practice ownership you could go into business yourself, partnership or franchise Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday 9:30am to 5pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working ....Read more...
Optical Assistant Apprentice
Key Responsibilities of the Role (But not limited to the role): Conduct and Legalisation Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws To have a good working knowledge of the Vision Express Ways of Working To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes Maintain the highest store standards possible, including the appearance of both store and own personal presentation Sales and Service To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer To support the management team in achieving the required targeted growth in sales and profit To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions To conduct eyewear repairs and order replacements when required To participate in all stock take activity as determined by the management team. Key holder duties after successful completion of silver training (if and when required) Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required Team Work and Communication To maintain good and professional working relationships with the store team Attend and participate in morning briefs and team meetings To provide honest feedback to the management team to support ongoing improvements Any other duties or responsibilities as reasonably requested by line management. Additional Responsibilities: Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring; The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe All laboratory equipment is maintained/calibrated in accordance with company guidelines Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy Duties may vary in accordance with customer demand and store structure Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice. Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible. You could go on to acquire higher level optical qualifications such as: Ophthalmic Dispensing- Become a qualified Dispensing Optician Contact lens Optician - fit Contact lenses Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons Optometry courses - carry out full eye examinations and issue prescriptions Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses In-practice trainer - You could use your knowledge to train others Other non-clinical roles: Practice Management you could complete a management course Practice ownership you could go into business yourself, partnership or franchise Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK and Ireland. A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday, 9:30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working ....Read more...
Customer Service Specialist - General Services
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is intended as a hybrid position, working part of each week on campus, and partially remote. GENERAL PURPOSE OF THE JOB: The Customer Service Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle. This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable. The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards. Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates. Review customer purchasing documents and submit to Legal via Outlook for compliance validation. Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements. Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy. Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner. Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling. Monitor order fulfillment to ensure timely shipping and billing. Process product returns by collecting necessary details and securing proper approvals. Identify discounted orders and apply discounts as applicable. Issue credit memos within three business days of receiving necessary approvals. Maintain a customer service error rate of no more than 1%, striving for zero. Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing. Stay informed and compliant with company policies and operational procedures. Build and sustain professional relationships with internal departments, Sales Reps, and external customers. Complete special projects and reports with a high degree of accuracy and timeliness. EDUCATION: Bachelor's degree in Business, or equivalent experience and/or training required EXPERIENCE: A minimum of 2-4 years of customer service experience Office/Business support background with 3+ years experience in a high-paced office environment. Should have prior experience working in a team environment OTHER SKILLS AND ABILITIES: Customer Service background with 2+ years experience in a high paced office environment SAP experience preferred Basic computer skills Ability to calculate figures and amounts such as discounts and percentages Ability to solve problems Possess excellent verbal and written communication skills Must have excellent phone skills Must be well organized and keep clear concise records Proactive and look for areas of improvement The high degree of flexibility and ability to multitask Must be a team player and possess a "can do" attitude Analytical abilities (recognize errors, evaluate trends, anticipate difficulties) Excellent communication skills with the ability to read, write and communicate fluently in English The salary range for applicants in this position generally ranges between $46,000 and $57,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Director of Procurement
JOB DESCRIPTION Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration. Job Summary Under general supervision, the Director of Procurement is responsible for developing and executing purchasing strategies, leading the team in managing vendor relationships, negotiating contracts, and ensuring the company acquires necessary goods and services at the best possible price by analyzing market trends, mitigating risks, and collaborating with stakeholders, requiring strong leadership, negotiation, and analytical skills. Supervision Responsibility Global Strategic Sourcing Buyer, Strategic Buyer, and Buyers. Essential Duties To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties. The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time. Management Assist in targeting and establishing departmental goals, utilizing a philosophy of a continuous improvement Identify, and where appropriate, develop alternative sourcing strategies including off-shore and on-shore sources of supply. Lead cost reduction and transition activities. Develop and maintain strategic relationships with key suppliers, maintaining high levels of personal contact with these organizations. Assist in the development and implementation of policy and procedures for the department. Assist in the selection and training of departmental staff, including regular performance reviews. Plan and assist in the departmental budgeting process including operational expenses, headcount, and capital expenses. Build a collaborative culture within the company and Purchasing Department. Strategic planning and execution of procuring materials and all other related components for Legend Brands' companies. Supervise purchasing staff. Performs other related duties as assigned. Purchasing When needed, negotiate and monitor formal supplier agreements and other purchase and supply contracts. Leverage corporate wide spending to support "lowest cost of ownership and highest value" by reviewing and analyzing company procurement practices, developing suppliers, and working collaboratively with other departments in the company. Train and coach purchasing department in new systems, practices, and approaches to procurement. Work in cooperation with the Engineering, Product Development, Manufacturing and QA Departments to develop a robust supply chain for new and existing products. Conduct formal requests for quote, tabulate, review and compare bids with specifications to verify conformance; consider the quality of items, services and abilities of the supplier in terms of company needs. Evaluate, monitor, select and revise the supplier base based on price, quality, service/support, warranty, and reliability. Develop monthly reports and measures on purchasing activities. Minimum Qualifications The requirements listed below are representative of the education, experience, certification and/or licensure required. An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered. Education and Experience Bachelor's Degree required. Bachelor's Degree in Supply Chain Management, Business Management, Engineering or related field preferred. 10 years of procurement, supply chain or related experience required. Previous experience in overseas procurement supply chain management preferred. Prior experience with vendor negotiation and managing complex supplier relationships in a regulated environment, strongly preferred. Knowledge of contract management and legal compliance (e.g pricing agreements, terms of service), preferred. Experience with ERP systems required. Certifications Certified Professional in Supply Management (CPSM) preferred. Employment Standards The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required. Knowledge of procurement laws, regulations and policies. Working knowledge of procurement methods, terminology, and procedures including contracts, blanket purchase orders, forecasting, consignments, and competitive bids Skill in negotiating commodity and service specifications and contracts. Skill in resolving commodity and service specification and contract disputes. Ability to plan, organize and direct the work of others. Ability to locate sources of supply and to obtain competitive bids. Ability to establish and maintain effective working relationships with vendors and contractors, employees and managers. Ability to prepare technical contracting and purchasing documents and managerial reports. Ability to manage concurrent projects. Ability to pass a pre-employment background check. Hiring Range Between $120K - $137K annually Benefits Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more! Additional Considerations Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's All job offers are contingent upon satisfactory pre-employment drug test and background screening. Accepting applications through August 31, 2025. Applications will be reviewed as received and on-going interviews will be conducted as necessary. Apply for this ad Online! ....Read more...
1st Line Support
.csAD7A2888{text-align:left;text-indent:0pt;margin:12pt 0pt 12pt 0pt} .cs2F2A7C7{color:#000000;background-color:transparent;font-family:Calibri;font-size:18pt;font-weight:bold;font-style:normal;} .cs6ADD6ED7{text-align:left;margin:12pt 0pt 12pt 0pt;list-style-type:disc;color:#000000;background-color:transparent;font-family:Arial;font-size:11pt;font-weight:normal;font-style:normal} .csC8F6D76{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} .cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .cs4306042E{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;} .csB309C3A{text-align:left;margin:12pt 0pt 12pt 0pt;list-style-type:circle;color:#000000;background-color:transparent;font-family:'Courier New';font-size:11pt;font-weight:normal;font-style:normal} Company & Client Overview Worked with Amy.Kindleworth is a startup law firm.Clients are predominantly other law firms (legal sector focus).MSP offering HR recruitment services.Risk and compliance departments involved.External IT functions provided as first-line support for law firm clients.First-line support function is now strong and well-established.Kindleworth Tech: actively placing candidates in tech roles. Key Placements & Talent Kasper: Successfully placed.Now doing 2nd line support.Highly personable and professional.Able to communicate with all levels, from junior staff to partners.Experience in law firms—handled tough environments and difficult people.Client-facing, confident, and adaptable.Has strong baseline IT support skills.Underwent client visits (daunting but managed well).High-calibre candidate, similar to "Teddy" (came from the NHS).Shows signs of long-term potential and development. Junior Roles: More frequent hiring—typically every 4–5 months.Usually comes through Bo (Director) via his network.Junior candidates support client-facing roles at law firms.Should be comfortable assisting partners, handling calls, and being presentable on-site."Superstar" juniors still considered even if no roles are open.Looking for strong communicators who can become great client-facing tech support staff. Role Details Job Type: Full-timeWorking Hours: 9:30 AM – 5:30 PMLocation: Hybrid (2 days working from home)Salary: £30,000 – £32,000Team: Chris Hill – Head Lead (conducts first-stage interviews)Danny – Team Lead (also part of interview process)Bo – DirectorStacey, Nick – More on the suppression/technical sideConor Riley – New hire, working directly with a specific team Interview Process: Full-stage interview processChris & Danny handle first stageShortlist: 3 candidates (with at least 2 "superstars") Role Signed Off?: Yes – multiple hires expected from this. Benefits & Extras PMI scheme included25 days holiday (plus Boxing Day off)Travel opportunities (e.g. Paris, New York)On-site presence is very helpful/preferredCollaborative IT teamExternal client focusJob description to follow ....Read more...
eCrime Enforcement Officer
Key Responsibilities Support enforcement and administrative activities in relation to trading standards and online consumer protection. Gather and handle digital evidence in line with legal and forensic standards. Carry out online inspections, research, and intelligence gathering using open-source techniques. Provide evidence in criminal or civil proceedings. Contribute to safeguarding and welfare responsibilities. Additional responsibilities by grade: Grade G: Apply advanced online research techniques and intelligence gathering. Provide enhanced technical support to complex online investigations. Grade H: Take decisions on infringements and enforcement actions. Undertake complex investigations and prepare detailed reports for potential prosecutions. Apply and interpret trading standards legislation in practical scenarios. Grade JK (Lead Officer): Lead national or regional projects, from scoping through to delivery and reporting. Mentor and supervise staff, providing quality assurance on disruption work. Act as authorised officer for covert and overt disruption activities. Contribute to the drafting and review of processes to ensure compliance with regulatory standards (e.g. ISO 17025/17020). Represent the service on national working groups and provide training to partner agencies. Person Specification Essential (Grade F upwards): Strong IT literacy with working knowledge of computer hardware and software. Knowledge of internet technologies and online platforms. Investigative mindset with the ability to analyse information from multiple sources. Good written and spoken communication skills, including the ability to give evidence in court. Grade progression requires: Training and/or certification in open-source investigation, intelligence gathering, and enforcement procedures (e.g. RIPA/IPA). Increasing knowledge of legislation, digital forensics, and online investigation techniques. Demonstrable experience in trading standards or similar regulatory/enforcement environments. At Lead Officer level, a relevant degree or significant professional experience in investigations, digital forensics, or intelligence. Desirable: Knowledge of digital forensic best practice and ACPO Good Practice Guide. Awareness of ISO standards relevant to digital evidence handling. Coding/scripting knowledge related to website design or online investigation. Other Requirements Willingness to travel across the UK, sometimes at short notice. Flexibility to work evenings, weekends, and bank holidays as needed. Ability to obtain and maintain NPPV3 security vetting. Access to personal transport for business use. ....Read more...