Working with an Apprenticeship team this role will provide an effective and successful key account management service to support the College’s Apprenticeship provision.
The role is the first point of contact for employers and those interested in undertaking an apprenticeship programme, and will provide an effective customer service to meet the needs of these key College customers.
Responsible for a caseload of employers and learners in specific sectors, the role will be focused on ensuring effective recruitment, enrolment, on programme experience and successful completion.
Working effectively with curriculum delivery staff this post will ensure that all programme elements, including funding, audit and Ofsted requirements, are adhered to, and apprenticeship achievement and funding targets are fully met.
Pre-Sign Up
Liaise with Curriculum Staff to produce an accurate costing of each Apprenticeship Standard for the Training agreement and record this in the Training Services Agreement
Discuss any Apprentice prior knowledge or experience with the Apprentice and Assessor if required as identified within the Apprentice Skill Scan
Liaise with Curriculum Managers to produce a % reduction for each of the knowledge skills and behaviours to incorporate in the Apprentice Skills scan
Sign Up of Employers and Apprentices
Ensure the Employer and the Apprentice are fully aware of their responsibilities listed in the Training Plan
Complete Health and Safety checklists and obtain evidence of employer liability insurance
Check the Apprentices prior English and maths and agree a date with the employer and apprentice for Functional Skills training if required
Recruitment of Employers and Apprentices
Contact existing employers to promote apprenticeship provision to grow the College apprenticeship numbers and respond to new employer enquiries
Attend the college and school open events to educate year 10-13 pupils, parents and adults about apprenticeships, promote the College apprenticeship provision and provide potential apprentices with information, advice and guidance
Attend Full Time classes to promote apprenticeships to the full-time students and discuss current vacancies and employers
On Programme Support for Apprentices and Employers
Provide outstanding support to the apprentice and employer throughout the apprenticeship programme
Check attendance of apprentices at the start of the lesson and chase and non-attendance
Report non-attendance to the employer within the College’s Service Level Agreement
Quality & Compliance
Undertake monthly audits of sign-up paperwork to ensure they meet the ESFA funding, audit and Ofsted requirements
Liaise with the MIS team to ensure timely processing of all paperwork, including starts, changes in circumstance and completions
Ensure all achievements are recorded on the ILR and follow up any discrepancies in data whilst reviewing the PAR data
Full job description available via the link to apply belowTraining:
You will learn both on the job and through taught sessions at New College Swindon
Skills, Knowledge and behaviours as set out in the standard for the Learning and Skills Mentor Level 4 Apprenticeship
Training Outcome:
Full time position as An Apprenticeship Coordinator
Employer Description:New College Swindon has a thriving and substantial apprenticeship provision for around 1,000 apprentices across 28 apprenticeship Standard areas.
Welcome to our vibrant, dynamic and innovative college. We are committed to providing the best teaching, learning, facilities, enrichment and development opportunities for all of our students. Our belief in ‘One College for Swindon’ gives all students in Swindon and the surrounding areas access to high quality teaching and learning. Whether you want to start your career, get a university place, secure a promotion or find a new hobby, we can help.Working Hours :Monday- Friday
8.30am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You will be required to welcome both new and existing clients to the office when they arrive and provide any refreshments to such visitors if necessary.
Telephone calls:
You will be required to take incoming telephone calls to the office, with such calls being from a variety of people, such as new clients, existing clients, estate agents, other solicitors etc.
You will be required to assist where possible (although you will not be expected to, neither permitted to, give any legal advice) and transfer telephone calls or take messages if appropriate
You will be required to keep a log of each phone call received and the action taken
Emails:
You may also receive a variety of emails from people such as new clients, existing clients, estate agents, other solicitors etc.
You will not be expected to reply to those emails unless instructed to do so, and your responsibility will be to ensure that the email is forwarded to the relevant person in a timely fashion
Typing:
You will be required to provide backup to the two senior secretaries and will be required to type a variety of letters or produce other such legal documents as may be required
You will also be expected to open new files, both on Case Manager and a hard copy of the file
Banking:
You will be required to go to the bank on a daily basis to pay in cheques and cash received on behalf of the firm
Stationery:
You will be expected to check the office stationery levels (at least once a week) to ensure that the office has sufficient supplies
You will be required to place orders for new stationery as required
You will also be required to receive all new stationery orders and to put away the supplies in a timely fashion
Training:
Business Administrator Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:Potential full-time role upon successful completion of the apprenticeship.Employer Description:Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law.
At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.Working Hours :Monday - Friday, 9.00am - 5.30pm, with 1-hour for lunch.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
We are looking for a self-motivated, enthusiastic individual with the desire to work in our business long term as a qualified Catering Service Engineer. Aimed at either new entrants wanting to access the Catering Industry or those with some knowledge and experience who want to build their career as a fully trained Gas Engineer.
What will you be doing?
Working towards the Commercial Catering Equipment Technician, Level 3 Apprenticeship
The broad purpose of the occupation is to install, commission, maintain and repair commercial catering equipment, such as combination ovens, fryers, grills and griddles, cooking ranges, dishwashers, microwave ovens etc. Equipment may be gas or electrical and may involve plumbing and electronic controls.
Throughout the duration of the programme, you will be working to acquire the necessary knowledge, skills and qualifications to perform the following duties:
Conduct servicing of commercial catering equipment in line with manufacturers’ specifications and/or legislation
Undertake fault finding and repairs of commercial catering equipment, for example replacing thermostats or pumps; including the use of diagnostic equipment
Install and commission a wide range of commercial catering equipment, for example, ovens, grills, fryers, dishwashers, water treatment equipment and ancillary equipment e.g., fly killers, water filtration, preparation equipment
Test and undertake quality assurance checks to verify that the commercial catering equipment is working in accordance with its design specification and current regulations including air quality tests
Decommission and remove redundant catering equipment and leave the overall installation in a safe condition
Safely isolate and lock off services (gas, water, electricity); for example, cap off gas supplies to prevent possible escape of gas
Plan work schedule and logistics to meet customers’ requirements and priorities, time management
Interpret specifications, drawings and technical information, for example, manuals
Conduct or agree to risk assessments and apply method statements to maintain a safe working environment
Provide information and guidance to end-users on the correct operation and maintenance of commercial catering equipment
Complete documentation (written or digital) associated with the specified job, for example, timesheets, maintenance records, written acceptance of work completed, commissioning sheets
Maintain tools, equipment and Personal Protective Equipment (PPE), including ensuring meters (typically Electric Multi Meter, Ohmmeter, Carbon Dioxide/Monoxide Meter, Flue Gas Analyser – this list is not exhaustive) are in calibrated date
Maintain and safely store stock – consumables and spares
Strong communication with the customer
Report on work completed to office/manager
Training:
Successful apprentices will achieve a Level 3 qualification in Gas Engineering (Commercial Catering Equipment Technician) and relevant commercial ACS qualifications
Training Outcome:
Successful apprentices will become fully qualified and, depending on performance and availability, progress into full-time Commercial Catering Equipment Technician
Employer Description:Advance Group is a leading ‘design house’ within the commercial kitchen sector. Established in 1981 we have become one of the UK’s most recognised brands within the market. We are lucky enough to work with some fantastic market leading customers.Working Hours :Monday - Friday, 9.00am - 5.30pm.
Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Motivated,Willingness to learn,Passion for Engineering....Read more...
As an Apprentice Cook you will support the team in basic food preparation and provide excellent service to both students and staff.
Your responsibilities will also include:
Preparing and cooking dishes from our menu
Working on the tills during service
Cleaning duties within the kitchen
Ensuring health and safety compliance is met
Providing friendly and polite customer service for all
Training:You'll enrol onto the Level 3 Senior Production Chef apprenticeship with Aspens-Services. If you require English and maths, we'll also help you achieve these in-house.
The training will take place monthly on-site and/or online. You'll have your own skills coach, who will provide support and guidance, alongside your manager.
Full training will be provided to ensure you are successful in the role
Functional skills if required
Training Outcome:On completion of the Level 3 Senior Production Chef apprenticeship, we will encourage you to progress on to the Level 4 Hospitality Manager apprenticeship, learning supervisory skills for the kitchen. Employer Description:Aspens Services Ltd is a market leading contract catering company specialising in school food. By combining our understanding of the education sector and our knowledge of what’s on trend in the food world, we encourage creativity and excitement in our kitchens, allowing our teams to do what they do best and provide fantastic food experiences for the children.
By providing excellent care and services to both clients and children, we have ensured the successful growth of the company and to keep up with the rapid pace of this growth, we are now looking for an Apprentice Chef!
With over 700 sites we are one of the top 100 fastest growing independent companies in the UK with great career opportunities! If you’re passionate about skills development, we want to hear from youWorking Hours :You'll be working Monday - Friday, no evenings or weekends. You'll work 38 weeks of the year (term-time only) plus 6 weeks study time.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Non judgemental,Patience....Read more...
Food preparation:
Prepping to support all kitchen roles
Supporting starters, mains and dessert sections
Making pasta
Making jus, velouté and salsa verdes
Making tiramisu and crème caramels
Housekeeping:
Washing dishes
General cleaning
Specialist training:
Butchery
Fish
Pastry
Customer service:
Service
Running food
Training:
You will be pursuing a Level 2 Apprenticeship Standard as a Commis Chef
As part of this program, you will attend college on a monthly basis, and an assessor will conduct on-site observation to evaluate you progress
At the conclusion of your program, your qualification will be assessed through an End Point Assessment
Training Outcome:Mentorship and training to progress onto different sections of the kitchen and roles. Promotion to commis and CDP in the future and more depending on chefs performance.Employer Description:COR is a family run business brought to you by husband-and-wife team Karen and Mark Chapman, who met working in hospitality in Sydney, before moving to Bristol.
Mark leads the restaurant along with Tallulah & Vyck managing the floor & kitchen at COR. Together bringing many years of experience in the industry.
Sustainability and farm-to-table are very important to us. This is not limited to our produce. We passionately believe in investing in people and our community.Working Hours :Days of the week including start time and finish. Usually 9 – 5 or 5 – close. Shifts TBC.
Hours per week: minimum 30+ hours but a range of 30 – 42 hours per week
Breaks and lunchtime: Food, tea and coffee always provided.Skills: Communication skills,Team working,Initiative,Physical fitness,Passion,Respect....Read more...
You will gain knowledge in key areas such as:
Client relationships
Delivering services in a timely manner
Problem solving and decision making
Financial services
You will gain hands on experience as you work alongside experienced members of staff.
Other duties are:
Answer phone calls, emails ensuring clear and professional communication to clients and providers
To carry out appropriate research and analysis to determine the most suitable products to meet the client's needs
Prepare materials for meetings and take minutes if required
Maintain databases and ensure records are up to date
Greet clients, making sure they are attended to promptly
Type letters and prepare documents to go to clients
Deal with incoming and outgoing mail
Scan meeting packs onto the system after a meeting
Perform other duties as required to ensure the office runs efficiently
Training:Business Administrator Level 3.
You will be expected to attend Craven College 1 day per fortnight to learn the knowledge aspects of your course and 4 days at work (5 on the week you are not at college).Training Outcome:We would love this to be the start of a long-term career with us. This would ideally progress to a full-time, permanent position with progression opportunities throughout the business depending on your skillset.Employer Description:An esteemed family practice offering first rate financial advice for both private and corporate clients.
We provide a wide range of services whether a client is looking to build, grow, protect or preserve their wealth.Working Hours :Monday - Friday
9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
Whilst beginning to learn about the business and how we operate, you will be provided with ongoing training and support to help develop your customer service and selling skills. You will learn how to adapt to working within a fast-paced sales environment, gain travel product knowledge and develop confidence and flair which will enable you to meet customer’s needs.
This apprenticeship is perfect to develop your passion for travel. Working in the sales division requires hard work, excellent customer service skills and a firm grasp on product knowledge. With a positive and results-driven attitude, you will recommend a range of holiday experiences and ancillary products with a view to achieving your individual and team sales targets. You will also be focussed towards completing the apprenticeship programme with the determination to be successful in your role.
Duties:
Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
Carry out transactions, using a range of reservation and booking systems
Respond positively and imaginatively to customers’ requirements, demonstrating an enthusiasm to inspire and delight them
Training:Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on-the-job.
You will work towards a Level 3 Travel Consultant ApprenticeshipTraining Outcome:We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice.Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
To include reception duties, greeting and signing in visitors, answering telephone calls, typing, filing, data input, photocopying and general office duties
To prepare refreshments for visitors
Set up meetings which includes room booking, refreshments and diary management
To receive, allocate and deal with incoming queries and ensuring the correct signposting
Support members of the leadership, teaching and support with general administrative work which includes the use of all Microsoft packages
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:There are highly likely to be future prospects within the Academy after completion of the apprenticeship and gaining qualificationEmployer Description:North Kesteven Academy is a well-established secondary Academy based in North Hykeham with good public transport links and local facilities. The Academy has a team of professional, committed and hardworking staff who will offer you a warm welcome, support and development throughout your time here. This is a fantastic opportunity to begin a career in a business administration role in a unique setting where your role will have a direct contribution to the lives of young people. No two days are the same and you will experience training and development across the full range of areas of the school.Working Hours :The position will be working Monday to Friday, working hours between 8.00am and 4.00pm.
37 hours a weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Patience....Read more...
Typical responsibilities will include:
Pre-Press:
Client Services - First point of contact
Use of Management Information System
Pre-flighting and checking files
Use of our web to print software
Automation of templates and workflow
Digital Print/Finishing:
Produce high quality print and finishing services
Offer advice to colleagues and clients
Implement agreed corporate branding requirements
Maintain equipment to a high standard
Ensure that production methods are aligned to client expectations and delivered to the highest standard
Communications:
Liaise with colleagues in Creative Services and wider teams on all aspects of digital print
Provide technical advice and solutions
Liaise with Head of Creative Services in relation to scheduling
Escalate client issues as necessary
Over time, you will use your experience and knowledge to continuously review processes and practices, with a view to enhance products, improve efficiency and overall workflow throughout the production area. This apprenticeship will provide the successful candidate with the tools, knowledge and experience that is needed to begin a career as a competent Print Technician. Training:You will undertake professional development and training as part of a cohort of apprentices with the British Printing Industries Federation completing the Level 3 Print Technician Apprenticeship. The apprenticeship is delivered over 30 months and covers essential core competencies required within the print industry as well as specialist knowledge, skills and behaviours in 1 of 3 optional pathways:
Pre-press print technician
Press print technician
Post-press print technician
You will specialise in one of the optional pathways towards the final 6 months of your apprenticeship. Throughout the apprenticeship you will build a portfolio of work, demonstrating your application of effective print technician duties. Towards the end of the programme you will be supported to prepare you for your End Point Assessment. The End Point Assessment will assess the development of your Knowledge, Skills and Behaviours within the Print Technician Apprenticeship and will consist of an observation of your work, an interview underpinned by your portfolio of evidence and a multiple choice test. Training Outcome:
Ongoing employment within UKRI subject to performance and successful completion of the Apprenticeship and End Point Assessment
Employer Description:UKRI is an organisation that brings together the seven disciplinary research councils, Research England and Innovate UK. Together, we build an independent organisation with a strong voice and vision ensuring the UK maintains its world-leading position in research and innovation.
Supporting some of the world’s most exciting and challenging research projects, we develop and operate some of the most remarkable scientific facilities in the world. We are pushing the frontiers of human knowledge through fundamental research and delivering benefits for UK society and the economy through world-class research, skills and business-led innovation.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative....Read more...
The successful applicant will be required to work as a key member of our staff on a variety of administrative tasks. The role will require the ability to work in a team but also to be disciplined and motivated whilst working on your own after appropriate training. The role will allow you to gain experience in all administration (non-managerial) of a surgery. Duties will include:
To provide general administrative support for the Practice, including the following:
Support the Secretarial team with administrative tasks
Scanning incoming mail, circulating as appropriate and adding information to patient records
Maintaining the filing and administrative systems
Producing patient letters
Support the rest of the administration team
To provide a courteous and efficient reception service to patients, carers and visitors within the practice ensuring:
Patients access the primary care services they require in a timely fashion
Visitors sign in and out and the member of staff they are seeing are advised of their arrival.
Queries are answered or passed to an appropriate member of staff in a timely fashion
To provide general assistance and administration to the practice clinical and leadership teams, including:
Accurately updating patient records using System-One
Taking action as requested by doctors and the nursing team
Phoning patients to arrange/rearrange appointments and/or confirm test results
Supporting the provision of a seamless co-ordinated multidisciplinary service through good communication
And any other tasks/duties as requested by the Partners, Manager Team or Reception Supervisor.Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Potential employment on completion of apprenticeship.Employer Description:Our team – led by five doctors and encompassing nursing, physiotherapy, pharmacy, dispensing, administrative, secretarial, reception and managerial staff – aims to provide efficient, effective and sympathetic healthcare to over 11500 registered patients.Working Hours :Monday to Friday – 37.5 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Motivated,Approachable....Read more...
Respond to data subject rights, freedom of information and environmental information requests within the regulatory time scale
Report, investigate, analyse and document all data incidents, and breaches reported to the information management team
Support the Information Management team with implementation and maintenance of compliance with the Records Management policy and schedule
Provide support to the information manager and data protection officer as requested
Be a specialist point of contact for advice and guidance regarding information management for all business areas
Company Benefits:
Generous annual leave
Flexible working
Benefit pension scheme
Cycle to work scheme
Seasonal ticket loans
Employment assistance programme
Child care scheme (onsite nursery)
Training:Level 4 Data Protection and Information Practitioner Apprentice Standard.Training Outcome:
Information Manager and Data Protection Officer pathway
Head of RISC pathway
Employer Description:Join UKSBS, where efficiency meets expertise! UKSBS deliver scalable Finance, HR & Payroll, Procurement, and Business IT services that drive progress for the UK’s economy and society. Trusted by over 25,000 civil and public servants, UKSBS commitment to high quality, reliable service powers the success of UKSBS clients and the nation.Working Hours :Monday to Friday from 9:00am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Whilst beginning to learn about the business and how we operate, you will be provided with ongoing training and support to help develop your customer service and selling skills.
You will learn how to adapt to working within a fast paced sales environment, gain travel product knowledge and develop confidence and flair which will enable you to meet customer’s needs.
This apprenticeship is perfect to develop your passion for travel. Working in the sales division requires hard work, excellent customer service skills and a firm grasp on product knowledge. With a positive and results driven attitude, you will recommend a range of holiday experiences and ancillary products with a view to achieving your individual and team sales targets. You will also be focussed towards completing the apprenticeship programme with the determination to be successful in your role.
Duties:
Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
Carry out transactions, using a range of reservation and booking systems
Respond positively and imaginatively to customers’ requirements, demonstrating an enthusiasm to inspire and delight them
Training:
Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship
Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job
You will work towards a Level 3 Travel Consultant Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
As an apprentice you will benefit from our world-class training. You will be working with and learning from some of the best hairdressers in the world!
You will be trained in the Hair Professional Standard Level 2 which, once completed, will open the door to many exciting opportunities to further your career within Toni&Guy. Along with your apprenticeship salary, you will receive competitive company benefits and the opportunity to be a part of a global brand who believe in the perfect salon where people love to work and clients love to be!
Salon responsibilities will include:
Greeting clients
Shampooing hair
Supplying refreshments to clients
Maintaining the presentation of the salon at all times
Training:You will be trained in the Level 2 Diploma for Hair Professionals which, once completed, this will open the door to many exciting opportunities to further your career within Toni&Guy.Training Outcome:
Toni&Guy offer exciting opportunities and a great career path
The majority of our Creative Art Directors, Salon Managers and Partners started their hairdressing career as a Toni&Guy apprentice
Employer Description:Toni&Guy are the most powerful hairdressing brand in the world. The company is constantly evolving both commercially and artistically being at the forefront of the hairdressing industry. Its philosophy of catwalk to client and having the accolade of Superbrand status shows that Toni&Guy continue to be the world leader in hairdressing education and training.Working Hours :Monday - Saturday, may include shifts, evenings and weekends.
Some salons are open on Sundays, but this will be included in your shift pattern if required.
Salons will confirm shifts on interview.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Creative,Initiative,Patience....Read more...
As a recruitment apprentice you will support a senior consultant by pro-actively sourcing, qualifying and shortlisting professionals against job descriptions taken from our clients. You will also learn how to engage with Clients, learning how to actively source potential work.
Your duties will also include:
To meet daily KPI’s set by manager inclusive of daily call times, call’s made, candidates resourced, jobs advertised
To talk candidates through the full recruitment process and assist with sending their CV to relevant clients
To grow and maintain relationships with candidates within the market
To build relationships with clients, learning how to source potential work out there.
To use the appropriate CV platforms, social media pages and Linkedin to source candidates as well as other candidate resourcing tools
Listing job adverts and creating content for website
Vacancy Lists
CV formatting
Training:Working towards completing the recruiter level 3 apprenticeship standard our delivery plan will include:
Workplace visit: assessment - your assessor will visit you in the workplace to conduct observations of you carrying out your normal day to day tasks. This tasks will have been agreed with you previously and will relate to the required assessment criteria of your qualification. This can take up to 2 hours, dependent on the evidence being produced during the observation.Training Outcome:
Full time role within the company.
Employer Description:Initially founded in 2001, MedicsPro was acquired in July 2009 by Urban Recruitment Group.
Over the years, the company has seen dramatic growth and success within the healthcare recruitment industry.
MedicsPro are a specialist healthcare recruitment agency, providing locum and permanent staff to clients nationwide.
With a business model built on providing high-quality, compliant, and skilled staff, we aim to give our candidates and clients a personable, professional, and focused customer experience and always endeavour to meet your needs.Working Hours :Monday - Friday, 08.30 - 17.00.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Objectives:
To assist the Centre Manager to pro-actively manage and market the above Business Centre(s):
To assist the Centre Manager and Assistant Centre Manager to pro-actively manage and market the above Business Centre(s).
Providing high levels of customer service at all times.
Ensuring a warm, welcoming, helpful, efficient, and responsive reception service for customers, telephone callers and visitors to the Centre.
Assume role of Senior Fire Marshall and co-ordinate fire evacuations as required.
Main Responsibilities:
Customer Service:
Provide first class customer service to all customers, and visitors to the Centre.
Liaise with all existing customers and potential new customers to strengthen and increase good customer relationships by understanding them and their business.
Ensure all day to day customer needs and complaints are handled quickly, efficiently and to ensure total customer satisfaction.
Action customer requests for bureau and other services efficiently.
Team Work:
Communicate well with colleagues to ensure you work together as a team and take an enterprising approach to the role.
Deputise in the absence of the Centre Manager and Assistant Centre Manager as and when required.
Marketing and Community
Encourage inter-customer trading events through Workspace network and location websites.
Promote Workspace through customer and general public contact.
Assist in organising, managing and hosting of events to help promote customers, build communities, new relationships with potential customers and relevant stakeholders.
Use relevant social media platforms (i.e. Instagram) to increase awareness of both customers and the Centre in the wider community in accordance with our policies.
Administration:
To run the reception, office administration and bureau facilities within the Centre(s) with the highest standards of professionalism, efficiency and presentation in line with Workspace Policies and Procedures.
To be familiar with the Centre’s Administration Procedures, systems, services and customers.
In the event of a fire evacuation, assume role of Senior Fire Marshall and co-ordinate evacuation in line with policy for the Centre/s.
Assist the Centre Team in ensuring compliance with Workspace Health and Safety policies and procedures, and all associated statutory requirements throughout the centre.
Familiarisation with the customer moving in and out procedures.
To carry out specific duties as agreed with the Centre Manager.
Training:
Customer Service Specialist Level 3
End Point Assessment
Work Based Training
Training Outcome:Candidate can go into a centre coordinator role, progress to a more complex Workspace building, taking on more responsibilities/customers/complaints.
From there, can explore the option of going into an assistant centre manager role, then into a centre manager. Employer Description:As a member of the Workspace family, you are part of a team responsible for the office space of 4,000 of the capital’s brightest businesses. We’re far more than a serviced office landlord – we offer an environment that puts community first.
Our vibrant internal culture empowers our employees to give exceptional customer service and thrive in their role. This has led to 91 percent of our employees saying they would recommend Workspace as a great place to work, 88 percent saying they are proud to work for the company, and 91 percent praising Workspace’s commitment to environment and social responsibility.
Our focus on our social and environmental responsibilities is a source of great pride, from our approach to property renovation to our Carbon Net Zero commitment and neighbourhood programmes.Working Hours :Monday to Friday.
9am-5:30pm.
One Hour unpaid lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Use of Microsoft or equivalent,Relationship building,Customer engaging,Verbal & written skills,Presentable,Professional,Personable,Work well under pressure,Work well autonomously....Read more...
· Servicing & maintaining various Fire Alarm and Life Safety systems · Assisting in the installation and commissioning of Fire Alarm and Life Safety Systems · Use of hand tools and cordless drill etc. · Completion of site paperwork · Liaising with customer on site · Applicants should have experience of using IT systems / good basic IT skills. · Driving licence preferable for this role, as it is access to your own transport. · 3-6 month probationary period applies. · The successful applicant will be required to attend day release at Access Training on Team Valley, Gateshead. Training:You will attend Access Training (Team Valley, Gateshead) for day release – 1 day per fortnight and be enrolled on the Fire, Emergency and Security Systems level 3 apprenticeship standard.
Day release is fortnightly in years 1 and 2 of the apprenticeship programme, and weekly in year 3.Training Outcome:There is an excellent opportunity to develop within the company for the right candidate who is enthusiastic and willing to learn new skills.Employer Description:LTL Systems Limited is an independent, local company which has an enviable reputation for technical ability and unsurpassed service delivery in the installation, commissioning and maintenance of fire detection and alarm systems. LTL Systems Limited was formed with the desire to provide a professional service exceeding that of existing national operators whilst maintaining the personal contact only a local company can provide. With that in mind we have chosen to grow our business in a measured manner, building upon firm foundations generated by the successful implementation of projects and resultant client recommendations. Demonstrating that we are a competent supplier is essential to foster client confidence and to this end LTL Systems is proud to have achieved BAFE Certification.Working Hours :40 Hours per week 8.30am to 5.00pm Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Initiative....Read more...
The QA repair operations take place in the general assembly unit of the plant. The QA unit footprint where those activities take place is situated at the end of the main production conveyor. The manufacturing team pass a finished vehicle to the quality team - the vehicle is then processed through a process of inspection and repair by quality personnel - the paint repair technicians are part of that process. At the end of the inspection and repair process, the final finished vehicle is passed from quality to logistics and then on its way to its final customer. As issues arise, the ability to be able to fix dings/bumps and effect paint repairs in an efficient and timely manner is key within the repair process and we are keen to find and train suitable candidates to support us in that role. You will work in the repair areas and report into the shift supervisor. The role is shift based eventually, once you have completed your apprenticeship. Training:In-house training plus the candidate will follow a Level 3 Apprenticeship programme and study towards a Level 3 in Vehicle Damage Paint Technician. This training will be structured and delivered by Cheshire College - South & West. If the candidate does not hold GCSE grades A*-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject.Training Outcome:Opportunity to join the Stellantis Quality Repair team as a full-time metal and paint repair technician.Employer Description:We are Stellantis, born in 2021 and created through the merger of Groupe PSA and FCA Group. Stellantis is a provider of distinctive, exciting, and sustainable mobility solutions. Our Company’s strength lies in the diversity and passion of our 300,000 people all around the world and the rich portfolio of iconic automotive brands. Peugeot, Citroen, DS, Opel, Alfa Romeo, Fiat, Vauxhall and Jeep are just a few of the well-known names that sit in the Stellantis family. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. If you want to make an impact and launch a career in an automotive global leader, we want to hear from you!Working Hours :Monday - Thursday 7am - 3:50pm
Friday - 7am - 11amSkills: Communication skills,Attention to detail,Organisation skills,Logical,Team working,Physical fitness....Read more...
Engineering is the process of designing and making the machinery for products of everyday life and ranges from low to high tech industries, as part of this Advanced Tool & Die apprenticeship it will include mechanical engineering, fabrication, toolmaking & machining, electrical engineering.
Tasks Include: Engineering & Maintenance
Tool & Die repair,modification, design.
Electrical & Mechanical Maintenance
Robot Programming
Die and mould Maintenance
Production Support
Vauxhall are looking to recruit talented people to join their Ellesmere Port site as Advanced Tool & Die Engineering Apprentices. This is a fantastic opportunity to join and become part of Vauxhall’s long term future as the best automotive company in the UK.Training:As part of our long-term strategy to be the best automotive company in the UK, we are looking to recruit talented people to join our Ellesmere Port site as an Advanced Tool & Die Apprentice in Engineering. This involves a 4-year Level 3 apprenticeship program, with the potential opportunity to progress to Higher Education at Degree level.
Regular attendance at North West Training Council will be required as per below;
Year 1 “Off the job” training at college mainly (paid employment)Years 2 , 3 and 4 – “On the job” training with college attendance 1 day per week.
As part of the apprenticeship programme apprentices rotate through each of the maintenance engineering departments within the plant providing them with significant opportunities to expand their operational and technical skills and knowledge.Training Outcome:
Opportunity to progress into permanent tool and die maintenance position.
Employer Description:We are Stellantis, born in 2021 and created through the merger of Groupe PSA and FCA Group. Stellantis is a provider of distinctive, exciting and sustainable mobility solutions.
Our Company’s strength lies in the diversity and passion of our 300,000 people all around the world and the rich portfolio of iconic automotive brands. Peugeot, Citroen, DS, Opel, Alfa Romeo, Fiat, Vauxhall and Jeep are just a few of the well-known names that sit in the Stellantis family.
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
Working in an established and experienced team, End of line engineers manage, update, and validate the test programs that are provided by the central organisation to perform electrical testing of the vehicles at the end of the production process. They also complete deep dive analysis of test results to identify root causes of test failures and support the end of line test operators and repair teams in understanding electrical failures on vehicles and identifying fixes and workarounds. Training:In-house training plus the candidate will follow a Level 4 Apprenticeship programme and study towards a Level 4 Engineering Manufacturing Technician. This training will be structured and delivered by Cheshire College – South & West. If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject.Training Outcome:
Full time employment and progression though the Plant Quality/ Manufacturing/ Engineering organisations with no limit to progression.
Employer Description:We are Stellantis, born in 2021 and created through the merger of Groupe PSA and FCA Group. Stellantis is a provider of distinctive, exciting, and sustainable mobility solutions.
Our Company’s strength lies in the diversity and passion of our 300,000 people all around the world and the rich portfolio of iconic automotive brands. Peugeot, Citroen, DS, Opel, Alfa Romeo, Fiat, Vauxhall and Jeep are just a few of the well-known names that sit in the Stellantis family.
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.
If you want to make an impact and launch a career in an automotive global leader, we want to hear from you!Working Hours :Monday - Thursday, 07.00 - 15:50.
Friday, 07.00 - 11.00.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Time & motion is an evaluation of work cycles. It involves using UAS which are studies of movement that are evaluated with a timing
This is cross referenced with a basis of time allowance given by a manufacturing engineer to complete a certain operation
The time study engineers role is to build up an operation to maximise efficiency
The allowance for the build-up of a job is value added work (engineer time given) & waste (collection of parts, walking, waiting)
The idea is to build the job to the most efficient method, meaning the job is mainly value added & waste minimised
Training:
In-house training plus the candidate will follow a Level 4 Apprenticeship programme and study towards a Level 4 Automation and Controls Engineering Technician
This training will be structured and delivered by Cheshire College - South & West
If the candidate does not hold GCSE grades A*-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject
Training Outcome:
Progression into team leader and managerial roles
Employer Description:We are Stellantis, born in 2021 and created through the merger of Groupe PSA and FCA Group. Stellantis is a provider of distinctive, exciting and sustainable mobility solutions.
Our Company’s strength lies in the diversity and passion of our 300,000 people all around the world and the rich portfolio of iconic automotive brands. Peugeot, Citroen, DS, Opel, Alfa Romeo, Fiat, Vauxhall and Jeep are just a few of the well-known names that sit in the Stellantis family.
We are re-introducing Higher and Degree Apprenticeships in 2023 at our Ellesmere Port site, building multi-brand Electric Vans. If you want to make an impact and launch a career in an automotive global leader, we want to hear from you!Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
The Quality Engineering function is responsible for covering a diverse range of Supplier and Engineering issues across Press, Body, Paint and General Assembly. Key activities include:
Support the Manufacturing and Quality Operations teams by providing technical leadership to ensure internal and external supplier quality is always maintained
Ensure the provision of a rapid response to problems experienced by customers to quickly contain issues and generate solutions that ensure continuity of production
Work closely with suppliers/customers/Service providers to ensure good working relations and excellent communication channels are maintained
Raise outstanding Engineering concerns with the responsible QPL/Design teams
Steer critical items through Stellantis’ engineering escalation process
Training:
In-house training plus the candidate will follow a Level 4
Apprenticeship programme and study towards a Level 4 Engineering manufacturing technician
This training will be structured and delivered by Cheshire College – South & West
If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject
Training Outcome:
Full time employment and progression though the Plant Quality/ Manufacturing/ Engineering organisations with no limit to progression
Employer Description:We are Stellantis, born in 2021 and created through the merger of Groupe PSA and FCA Group. Stellantis is a provider of distinctive, exciting, and sustainable mobility solutions.
Our Company’s strength lies in the diversity and passion of our 300,000 people all around the world and the rich portfolio of iconic automotive brands. Peugeot, Citroen, DS, Opel, Alfa Romeo, Fiat, Vauxhall and Jeep are just a few of the well-known names that sit in the Stellantis family.
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.
If you want to make an impact and launch a career in an automotive global leader, we want to hear from you!Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Engineering is the process of designing and making the machinery for products of everyday life and ranges from low to high tech industries and includes mechanical engineering, fabrication, machining, electrical engineering and electronics and control engineering.
Tasks Include: Engineering & Maintenance
Electrical & Mechanical Maintenance
Robot Programming
Programmable Logic Controllers
Die & Mould support
Production Support
Vauxhall are looking to recruit talented people to join their Ellesmere Port site as Advanced Multi Skilled Engineering Apprentices. This is a fantastic opportunity to join and become part of Vauxhall’s long term future as the best automotive company in the UK.Training:As part of our long-term strategy to be the best automotive company in the UK, we are looking to recruit talented people to join our Ellesmere Port site as an Advanced Multi Skilled Apprentice in Engineering. This involves a 4-year apprenticeship program at Level 3, with the potential opportunity to progress to Higher Education at Degree level.
Regular attendance at Northwest Training Council will be required as per below:
Year 1 “Off the job” training at college mainly (paid employment) Years 2, 3 and 4 – “On the job” training with college attendance 1 day per week.
As part of the apprenticeship programme apprentices rotate through each of the maintenance engineering departments within the plant providing them with significant opportunities to expand their operational and technical skills and knowledge. Training Outcome:Opportunity to progress into a permanent mechatronics role. Employer Description:We are Stellantis, born in 2021 and created through the merger of Groupe PSA and FCA Group. Stellantis is a provider of distinctive, exciting and sustainable mobility solutions.
Our Company’s strength lies in the diversity and passion of our 300,000 people all around the world and the rich portfolio of iconic automotive brands. Peugeot, Citroen, DS, Opel, Alfa Romeo, Fiat, Vauxhall and Jeep are just a few of the well-known names that sit in the Stellantis family.
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.Working Hours :Monday - Friday shifts TBA.Skills: Communication skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Able to carry out hand tool repairs, this would include hand grinders, weld torches, air lines, air tools etc
Carry out fire alarm checks
Complete health & safety related checks
Assist with machine breakdowns
Learn functionality of all on site machines
Training:You will work towards a Level 3 Maintenance and Operations Engineering Technician Apprenticeship standard with Gateshead College.Training Outcome:Possible progression to full time employment.Employer Description:Tanfield Engineering is a steel fabrication business, we produce component parts for the yellow goods industry through the following processes, cutting, bending, milling, profiling, drilling, fabrication, welding, shotblasting, painting & packing, our goods are then shipped to companies such as Caterpillar with a turnover of approx. £14m per annum, we employ 125 personnel which can flex depending on customer demand.Working Hours :Monday to Thursday – 08.00 to 16.30 with 15 minutes morning break & 30 minutes lunch).
Friday – 08.00 to 13.00 with 15 minutes break.Skills: Communication skills,Attention to detail,Team working,Initiative,Friendly nature,Ability to take instruction,Willingness to learn....Read more...
Your role includes the technical and practical needs for today’s motor vehicle body repair industry. You will study both the theory and practical aspects. The successful candidate will work independently and as part of a team following a defined process, using their skills to correctly identify the different body panel types and have the ability to use the correct repair tools to carry out the work to the highest possible standard.
Motor vehicle chassis and body alignment, e.g. underbody measurement and its impact on suspension and steering geometry
Vehicle body types, panel identification, safety systems, materials and alternative fuel
Use of Body Panel Repair tools, equipment and devices used in the process e.g. alignment jigs, resistance welding equipment, riveting and bonding tools
Removal and replacement of body panels and associated parts e.g. mechanically fixed components, chemically fixed components
Interpretation of technical data for joining techniques and replacement panels
Quality control process and the implications of poor quality
Training will take place via Emtec, Ruddington on a block release model 8 x per year.
Personal Qualities:
The ideal candidate will have:
Good communication skills
A passion for the automotive industry
An enthusiasm to learn with an interest in development and progression
A ‘can do’ attitude
Some experience within an automotive workshop environment
The ideal candidate will be:
Driven
Hardworking
Punctual
Reliable
Able to use own initiative
A team player
A keen interest in classic and performance vehicles is imperative
Training:
Nationally recognised qualifications – IMI Apprenticeship in Vehicle damage Body technician (Standard – Level 3)
Functional Skills Level 2 (if required)
Regular review and welfare visits from our assessors who will observe all evidence opportunities that occur naturally in the workplace
Training Outcome:
Upon successful completion and review of the apprenticeship, you will have the opportunity to gain employment with the business
Employer Description:With over 30 years of accident repair experience, with sites across the UK and a commitment to delivering exceptional customer service time and time again, Steer is one of the industry's leading automotive repair groups.Working Hours :Monday- Friday
8:30am- 4pmSkills: Team working,Initiative,Reliable,punctual....Read more...
The role includes repair, surface preparation and painting to the manufacturer paint specification.
A technician is able to follow defined processes to restore the vehicle to a high-quality paint finish. Demonstrating colour identification and select the correct materials such as primers, base coats and lacquers applied using spray equipment and utilising modern drying/curing techniques such as Ultra Violet (UV), Infrared and catalytic solutions used in the refinishing of vehicles. Create a safe environment by working efficiently and reducing waste.
Duties will include:
Working alongside the current staff to repair and paint customer vehicles
Involvement in drying and curing techniques used in the finishing of vehicles
Calculation/estimation of paint volume requirements per job
Health & safety and compliance requirements of a collision repair business, such as control of substances
Identify and operate the correct repair tools, equipment and devices used in the process e.g mixing systems, paint booths, UV lamps and spray equipment
Training:
Nationally recognised qualifications – IMI Apprenticeship in Vehicle damage paint technician (Standard – Level 3)
Functional Skills Level 2 (if required)
Regular review and welfare visits from our assessors who will observe all evidence opportunities that occur naturally in the workplace.Training Outcome:Upon successful completion and review of the apprenticeship, you will have the opportunity to gain employment with the business. Employer Description:Steer is the UK’s leading automotive repair business, with 98 locations and over 2,300 expert colleagues, repairing over 100,000 vehicles a year. Trusted by the world’s leading vehicle brands, we currently hold 42 manufacturer approvals and recommendations, including Porsche, Aston Martin, Bentley, McLaren, Jaguar Land Rover, Tesla, Mercedes, BMW MINI.Working Hours :Monday - Friday 8:30am - 5pm.Skills: Team working,Initiative,Reliable,punctual,hardworking....Read more...
