Handle incoming internal and external customer contacts (phone calls, emails, webforms, cases, system alerts)
Handle outbound calling (debt management, external liaison with third parties, regulators and contractors)
Complaint handling
Managing and recording customer payments
Maintaining customer records
Working with other areas of the business when needed
Onboarding new customers
Organising ad hoc operational jobs as required
Searches
GDPR administration
Other admin duties as requested
Training:Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship, including Functional Skills if required. We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre.
You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.Training Outcome:Upon completion, a business administration apprenticeship can provide a gateway into multiple career paths within different sectors.Employer Description:Albion Water provides cost effective, efficient, and innovative water solutions for housing developments and household customers throughout England and Wales.
When Albion Water was licensed by the Water Services Regulation Authority (Ofwat) in 1999, it was as the first new entrant to compete against the monopoly water companies in England.
We have established an exemplary quality and environmental record, building a hard-won reputation as a water company prepared to innovate and to promote a better, more responsive water industry.
Legally, we have the same powers and responsibilities as any other water company in England and Wales. Where we differ is in our determination to provide a different level of service to our customers – water, wastewater, drainage and wider environmental services, providing a sustainable offering with commercial and environmental benefits to all our customers.Working Hours :Monday to Friday, between 8:30 – 5:30pm with 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Dealing with customers face to face at P3 over the phone and onsite
Performing builds, repairs, and remote technical support
Opportunity to learn about desk support and IT security
Training:
Level 3 Digital Support Technician
Functional skills
Work based learning
Training Outcome:Progression onto full time employment.Employer Description:P3 Computer Services Limited was formed in November 1995.
It was the intention to provide very high levels of customer service to the
business sector, the education sector and for home users.
A 100% commitment to this principle lead to unprecedented growth that solidified us as one of the best IT providers in the East Lancs area. Within just 3 short years later, we became a multi-million pound turnover business.
In May 2018, the Team completed a management buy out and
relocated to new premises in Rosegrove.
Although there have been many changes over the past 28 years,
P3 Computers still stands by the principle of providing our absolute best, service for all our our customers and look forward to the next 20+ years.Working Hours :Monday - Friday, 9:00am - 5:30pm / 30 minutes lunch unpaid / relaxed breaks throughout the day.Skills: Customer care skills,Team working,Keen,Willingness to learn,17 +....Read more...
Ensure smooth integration between our in house systems and those of the manufacturers
Invoicing of both new and used vehicles
Ensure that all records are compliant to our Company procedures as well as FCA standards
Processing of orders from initial contact through to registration and delivery
Scanning and filing of documents
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Working towards becoming a fully fledged Sales Administrator
Employer Description:Franchised Main Motor Dealer for Suzuki, MG, Omoda & Jaecoo.
We sell new and used cars and also offer a service and Bodyshop repairs for all models of vehicles.Working Hours :Monday - Friday, 9.00am - 5.00pm with 30 minutes lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
As a Customer Service Apprentice, you will join our Apprenticeships Team, working alongside colleagues within the Learning Academy. The Learning Academy offers a range of bespoke training and qualifications to all employees within Sanctuary and this apprenticeship will give you the unique opportunity to gain a real insight and understanding of the Learning Academy function, while developing great relationships across the team.
You will provide key customer service and administration support by dealing with queries via email and telephone, processing learner reviews, supporting the team with the coordination of events, such as National Apprenticeship Week, processing manager reviews and evaluation forms, liaising with Training Providers and carrying out additional duties as required.Training:Customer Service Level 2 Apprenticeship Standard:
The successful candidate will undertake a nationally recognised qualification through HWGTA Training.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification.
You will have a designated mentor in the workplace to support your learning and at the end of the programme will be assessed via an external assessment body. Training Outcome:There is potential for progression to the Business and Administration Level 3 apprenticeship upon successful completion of the Level 2 programme.
Employer Description:Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.Working Hours :Monday to Friday (shift pattern to be agreed).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
1. Help to keep children safe by:
Preparing and maintaining a safe and hygienic environment
Dealing with accidents, emergencies and illness
Supporting the safeguarding of children
Supervising pupils during the school day, for example, playground and lunchtime duties
Supporting and implementing pupils’ personal care programmes
2. Plan, deliver and evaluate teaching and learning activities by:
Planning teaching and learning activities under the direction of a teacher, differentiating and adapting learning programmes to suit the needs of allocated pupils
Delivering teaching and learning activities to achieve learning goals, which may include specialist support for pupils with learning, behavioural or communication difficulties, support for pupils where English is not their first language, support for gifted and talented pupils, and/or support within a particular curriculum area
Assisting with the setting up and ongoing delivery of local and national learning strategies
Being responsible for a class, delivering teaching and learning activities in the absence of the teacher
3. Support literacy and numeracy development by:
Supporting pupils to develop their reading, writing skills, speaking/talking and listening skills
Supporting pupils to develop numeracy skills and to use and apply mathematics
4. Use information and communication technology to support pupils’ learning by:
Undertaking the preparation of ICT to support pupils’ learning
Supporting pupils’ learning and confidence using ICT
5. Observe and report on pupil performance and development
Assessing, recording and reporting on pupil progress and attainment
Undertaking marking of pupil’s work and invigilating tests/ exams as required
Monitoring pupil achievements, addressing problem areas wherever possible or referring to the teacher so that relevant interventions can be put in place
6. Contribute to assessment for learning by:
Using assessment strategies to improve learning
Supporting pupils in reviewing their own learning
7. Promote positive behaviour by:
Implementing agreed behaviour management strategies
Supporting pupils in taking responsibility for their learning and behaviour
Establishing rapport and respect with pupils, acting as a role model and setting high expectations
Promptly addressing any incidents, in line with school policies
8. Develop and promote positive relationships by:
Establishing and developing positive relationships with children and adults including parents, carers and other professionals
Supporting children in developing positive relationships
Promoting inclusion and acceptance of all pupils within the classroom
9. Support the development and effectiveness of work teams by:
Contributing to effective team practice
Contributing to the development of the school team
Supervising the work of other support staff and trainees
Providing administrative support to the teacher/department
10. Reflect on and develop practice by:
Reflecting on own your professional practice
Taking responsibility for and participating in continuing professional development
Training:Working towards a Teaching Assistant Level 3 apprenticeship. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression may be offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :Between 8.15am-3.45pm. Monday-Friday with a half hour lunch break. Staff undertake a 50-minute lunch time supervision of children each day.Skills: Communication skills,IT skills,Organisation skills,Team working,Proud,Passionate,Pioneering and Open Approach....Read more...
Apprentices beginning their Hair Professional Apprenticeship may be expected to carry out a variety of tasks, including:
Shampooing clients and applying hair treatments
Blow drying and basic styling
Assisting senior stylists and other team members
Providing front-of-house support, such as greeting clients and managing bookings
Performing general salon duties to maintain cleanliness and organisation
Training:VTCT will award your Hair Professional qualification, which is a nationally recognised Level 2 Diploma in Hairdressing.
Throughout your apprenticeship, you will gain essential skills and experience to begin your career in the hair industry.
During your apprenticeship, you will receive:
Level 2 Diploma in Hairdressing
Functional Skills in maths and English at Level 1 or 2 (if required)
Francesco Group Business Enterprise Project
All training is work-based and delivered in a reputable commercial salon, where you will work as part of the salon team. You’ll also benefit from dedicated training sessions at the Francesco Group’s state-of-the-art academy based in Stafford, 10 minutes walk from Stafford Railway Station.
Course Content Includes:
Client care and consultation
Shampooing, conditioning, and treating the hair
Ladies’ cutting techniques
Hair colouring
Styling and finishing the hair
You will also complete one optional unit from the following:
Perming hair
Relaxing hair
Academy TrainingYou will attend our modern training academy in Stafford once a week. The academy mirrors the environment of a professional salon and includes:
Fully equipped training salons
Interactive lecture rooms and digital presentation tools
Laptops and internet access for independent learning
1-to-1 support sessions to guide your progressTo ensure you stay on track, you will have progress reviews every ten weeks, conducted at your salon with your employer and an academy representative
Training Outcome:Upon successful completion of the Hair Professional Apprenticeship, there are several progression opportunities available to support your continued growth in the hairdressing industry, including:
Progression onto the Advanced & Creative Hair Professional Apprenticeship
Specialisation in areas such as Barbering or becoming a Colour Expert
Pursuing qualifications such as the Assessor’s Award or TAQA (Training, Assessment, and Quality Assurance) to move into training and assessing roles
These pathways provide opportunities to expand your expertise, enhance your career options, and potentially move into salon management and education.Employer Description:Francesco Hair Salon in Congleton! Our spacious, luxurious salon on Bridge Street offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.
Our salon has a dedicated Colour Expert and are occasion and hair up specialists. The salon also welcomes clients for complimentary and in-depth personalised consultations.Working Hours :Days and hours will be confirmed by the employer. To include Saturdays.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Smart appearance,Passion for hairdressing,Positive and friendly attitude,Dedication....Read more...
Assist with Property Maintenance: Learn how to arrange inspections, log maintenance issues, and follow up on repair work to keep our properties in top condition.
Support Leasing and Marketing Activities: Get involved in property viewings, prepare tenancy documents, and assist with social media and marketing tasks.
Learn Financial Processes: Gain experience with rent collection, invoicing, and understanding property budgets.
Understand Housing Regulations: Get up to speed on the legal side of property management, including compliance with health & safety and landlord legislation.
Provide Administrative Support: Help with office tasks such as filing, updating databases, and scheduling appointments.
Training Outcome:Promotion opportunities are available in different directions for those who are keen to progress their career within the industry.Employer Description:Lennon Properties opened in 2015 as one of the 1st Independently owned Hybrid Estate and Letting Agents offering residential and commercial Sales, Lettings and Property Management services throughout Northumberland, Tyne & Wear and surrounding.Working Hours :Monday to Friday - Office hours, 9.00am - 5.30pm.
Saturday- 9.00am to 4.00pm (on rota basis with time off in lieu).Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The role will also require working in other areas of the practice, such as:
Reception
Dealing with patient queries
Answering the phone
Taking payments
Booking appointments
Training:
This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK
Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3
Functional Skills English & maths level 2 qualifications unless already exempt
Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Established in 2003, Damira Dental Studios has grown from one small practice in Oxford to become a leading provider of high quality dental care across the UK. We offer a comprehensive range of treatments both through the NHS & privately.
We have 33 dental practices across the UK within Berkshire, Bournemouth, Greater London, Hampshire, Hertfordshire, Isle-Of-Wight, Staffordshire, Suffolk, Surrey and Oxfordshire.Working Hours :5 days out of 7 within these working hours, weekends will be required.
Monday: 8am—8pm
Tuesday: 8am—8pm
Wednesday: 8am—8pm
Thursday: 8am—8pm
Friday: 8am—8pm
Saturday: 9am—5pm
Sunday: 9am—5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day to day duties of a dental nurse can span across all areas of the practise and can include:
Reception including answering the phone and greeting patients.
Dealing with patient queries.
Taking payments.
Booking appointments and follow-ups.
Sterilising and preparing equipment for Dentists.
Recording and dealing with patient records.
Supporting patients’ wellbeing and dental experience.
Cleaning dental areas including chairs.
Managing stock of equipment and supplies.
Any other duties to support the Dentists and senior team to provide effective patient care.
Training:A dental nursing apprenticeship is a structured training program that combines practical experience with classroom learning. It typically includes:
Qualifications: Participants work towards a Level 3 Dental Nurse Apprenticeship Standard and may need to achieve Functional Skills in English and maths.
Training: Involves on-the-job training at a dental practice, alongside online study and weekly teaching sessions.
Delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK.
Assessment: Includes an End Point Assessment (EPA) to evaluate competency.
Career Path: Prepares apprentices for professional registration with the General Dental Council (GDC) as qualified dental nurses.
Overall, it provides a comprehensive pathway to a rewarding career in dental healthcare.Training Outcome:With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:When you choose Star Dental Care, you’re not just choosing a friendly team of experienced dentists who love what they do.
Like all our patients across Thirsk and North Yorkshire, you’re joining a dental practice with a refreshing and progressive approach to dentistry.
As well as providing expert, routine, family dental care, we have a special interest in cosmetic dentistry, transforming smiles across North Yorkshire with crowns, veneers, gentle tooth whitening treatments and our famously quick and discreet Invisalign™ teeth straightening aligners.Working Hours :Monday- Thursday 8.45am-5.30pm, Friday 8.45am-4.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
• To learn to work with health and safety in mind at all times, ensuring that you follow process at all times and adhere to regulations on PPE and training• To work with a variety of power tools, selecting the correct tool for the task each time• Learning how to create welding joints using a comprehensive range of welding techniques including MIG, TIG and MMA (stick) welding• Learning to understand and work from instructions in both written and diagram form to complete tasks• Learning how to quality check own work upon completionTraining:This programme is delivered via a day release delivery model which means that one day per week, your attendance is required at our engineering campus (NG17). This attendance is required during term time only unless otherwise arranged.Training Outcome:This company is committed to providing a rewarding place to work and longevity in your career. This comes with ongoing training to ensure your skills within the sector are maintained and remain relevant to the industry.Employer Description:James Engineering have a storied history dating back to 1947 when it was established by the grandfather of our current owner. Rooted in core family values, these principles have been instrumental in shaping our evolution into a respected Execution Class 4 CE Accredited Steel Fabrication Company.
As a leading Specialist Steel fabricator in the East Midlands, we take pride in our extensive capabilities. Our three state-of-the-art manufacturing shops are ready to meet our clients needs.Working Hours :Monday to Thursday 08:30 - 16:30 and Friday 08:30 - 15:30Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You’ll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 2 Optical Assistant Apprenticeship Standard
Level 2 Functional Skills in maths (if required)
End point Assessment
Full-time 5 out of 7 days
Daily on the job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Optical Assistant with a massive range of career options ahead of you.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Friendly....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:Our apprenticeships offer a great route into a varied and exciting career with TUI.Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
As Bar and Waiting Staff at Castle you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
A mixture of face to face and Teams/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and maths (if you don't already have GCSE or equivalent)
30 hours paid work every week
BENEFITS FOR M&B STAFF:
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20-years-old - £10.00 an hour
21+ years-old - £12.21 an hour
At Mitchells and Butlers, you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15-months.Training:Hospitality Team Member Apprenticeship - Food and Beverage Service Level 2 including Functional Skills in maths and English.
A mixture of face to face and Teams/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Training Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact working days and hours TBCSkills: Team Working,Organisation Skills....Read more...
Administration support
Using internal systems to update reports
Assisting in coordinating jobs within the business
Ordering parts
Training:Business Administrator Level 3 Apprenticeship Standard:
Training and learning will take place in the workplace
You will be allocated a 'work-based tutor' from Hopwood Hall College who will carry out regular visits with you in the workplace and will support you through your apprenticeship
Training Outcome:
On successful completion of the apprenticeship, this may lead to a full time role within a suitable department within the company
Employer Description:Cartime is a prestige, independent used car supermarket that was founded in 2012 and was awarded as the UK Car Supermarket of the Year for two years running. With showrooms in Bury, Rochdale and Burnley in Greater Manchester, all of our cars are prepared to standard based on the car's age and mileage, alongside other great benefits such as 0% finance and our fantastic lifetime warranty package available across all stock.Working Hours :Monday - Friday, 8.30am - 5.30pmSkills: Communication skills,IT skills,Organisation skills,Administrative skills,Logical....Read more...
You’ll be joining the UK’s leading dental network, delivering high-quality dentistry that makes people smile. We take pride in the investments we make in our people, including support for you to complete your level three apprenticeship via our trusted partner Tempdent and your ongoing professional development.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
This qualification is a Level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK
Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3
Training Outcome:The roles are based at new flagship practice within my dentist, offering both NHS and private dentistry.
At MyDentist we are passionate about training, stability and support. Your career could look like the below:
Apprentice dental nurse
Dental nurse
Dental nurse (2+ years GDC reg)
Dental nurse (4+ years GDC reg)
Dental nurse (6+ years GDC reg)
Area support nurse (Float Nurse)
Advanced dental nurse
Head nurse
Employer Description:As Europe's largest dental organisation, mydentist is dedicated to providing high-quality, affordable, and individual care at every step of the patient journey. We invest in our people and practices to ensure outstanding patient care and professional development opportunities for our teams. Start Your Journey: Build a fulfilling career with us, where you'll have the opportunity to develop your skills within a caring and inclusive team that supports each other.Working Hours :Shifts will be based around practice opening hours between 8am- 8pm Monday to Friday, plus Saturdays on rota.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Physical fitness,Motivated to learn,Desire to help,Resilience....Read more...
You will be trained to support the dentist/clinician in day-to-day patient care at Neston Dental Care and will be following all cross-infection control procedures.
ou will also be required to show the patience the uttermost respect and care and will be working as part of a team. You will be assisting the dentist and hygienist to carry out the following duties including:
Various treatments including fillings, crowns, dentures, extractions
Cleaning of instruments
Looking after patients and their information whilst being mindful of data protection, confidentiality and health & safety
Reception duties when required
Being part of a team who ensures the safety and comfort of others
Training:
In-house training plus the candidate will follow a Level 3 Apprenticeship programme and study towards a Level 3 in Dental Nursing
This training will be structured and delivered by Cheshire College – South & West
If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject
Training Outcome:
Registration on the General Dental Council DCP register
Employer Description:Providing a professional, ethical and affordable service in a relaxed environment. We take great pride in our dental care, and provide the very best levels of service for our patients.
Our cosmetic and general dentistry services are designed to help children and adults of all ages achieve and maintain their perfect smiles, with our professional gentle touch.
Our friendly dental team provide excellent dental care in a relaxed family atmosphere. We encourage preventive techniques – helping you to understand how to maintain the health of your mouth and keep it free of tooth decay and gum disease.
We offer a complete range of dental treatments giving you flexibility and choice.Working Hours :Core working hours:
09:00 -17:00.
Possibility of an earlier morning (8:30) one day per week. You will also be required to work until 18:00 on a Thursday to allow for a 16:00 finish on a Friday. To be agreed and confirmed during the interview.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Motivated....Read more...
As an apprentice, you’ll work at a company and get practical experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Prepare and maintain the clinical environment, equipment and materials for dental procedures
Keep accurate and current patient records on the system
Work to current best practices for dental nurses, assisting when needed
The Level 3 Dental Nurse Apprenticeship offers employment within a dental practice with an accompanying assessment and skills development programme. It will develop the skills, knowledge, and behaviours of the learner to operate competently in all aspects of clinical responsibilities.
It will also provide you with the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).
You must be aged 19 or above for this position due to insurance restrictions.
What you will study:
Cross infection
Anatomy
Radiography
Oral hygiene
Orthodontics
Restoration
Legislation
First aid
Health and safety
You will complete on and off-the-job training whilst you are fully supported throughout, progressing to gateway and endpoint assessment.Training:
Level 3 Dental Nurse Apprenticeship Standard
Functional Skills in English and maths if required
An apprenticeship includes regular training with a college or other training organisation
You will have an average of 6-hours per week of your working hours for your off-the-job training
This can be at the dental practice or at home, but it is up to your employer
Training schedule has yet to be agreed upon. Further details will be made available at a later date
Training Outcome:
A great opportunity to be trained and potentially secure long-term employment with an employer who wishes to develop your knowledge and skills
A good route into dental hygiene, dental therapy or dental cosmetics with further training
Gaining a qualification offers excellent career progression into possibly moving into a team leader, manager or dental practice manager position
Employer Description:Providing a wide range of dental treatments to the public we are a friendly and busy dental practice.Working Hours :Monday - Friday, from 8.30am - 6.00pm. Hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Non judgemental,Patience....Read more...
Use excellent customer service skills to welcome clients to the salon and ensure they are looked after throughout their stay, offering refreshments and keeping clients happy
Use administrative skills to book in clients
Keep the salon clean and tidy
Use your training to perform basic cutting and styling techniques, colouring and lightening hair
Training:
The role is based in Harrogate, and you will be required to attend Harrogate College
You will attend college 1-day per fortnight (Monday)
You will receive; an in salon visit from your assessor for ½ day, 1-day a month, at a time convenient and pre-booked through the salon
Training Outcome:To potentially secure a position working alongside the team, if a position is available, once you have finished your apprenticeship.Employer Description:The French reception is driven by the style and precision of owner/style director Laurent Bressolles and offers both women and men a serene and tranquil Harrogate hair salon experience, with affordable, cutting edge hairdressing. Our hairdressing team are colour experts and have partnered with COLOR. ME by Kevin Murphy to bring you the latest in hair colouring style and technology. All of this combined with Kevin Murphy hair products, eclectic music, art and craft liquor to create the perfect salon experience.Working Hours :30-37-hours per week
Working 5 days between Monday to Saturday, working hours TBCSkills: Communication skills,Customer care skills,Team working,Creative,Helpful,Enthusiastic,Polite....Read more...
Key responsibilities:
Working with the procurement team
Raising Purchase orders
Progressing orders
Price checking
General Admin duties
Once established within the procurement department, there are opportunities to rotate to other teams to contribute to learning and completion of qualification.Training:
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release
The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested
Training Outcome:
Potential full time role following completion of apprenticeship
Progress within department or wider business as we often have internal opportunities for further training and development
Employer Description:We are MARCH®. The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board.Working Hours :Monday to Friday- 7.5 hours per day (usually between 8.00 and 4.30pm with an hour for lunch)Skills: Administrative skills,Attention to detail,Communication skills,IT skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
Duties will include, but will not be limited to:
Consultation
Ensuring safe working practices
Professionalism and values
Shampoo, condition and treating the hair and scalp
Cut hair using a range of techniques to create a variety of looks
Style and finish hair using a range of techniques to create a variety of looks
Colour and lighten hair using a range of techniques
Perming hair
Receptionist skills
Assisting senior stylists
Customer Service skills
Maintaining good housekeeping practices
Training:The successful candidate will work towards achieving their Apprenticeship Standard qualification in Hairdressing Professional Level 2.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. This is a prominently work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours.
Course outline:
https://www.instituteforapprenticeships.org/apprenticeship-standards/hairdressing-professional-v1-2Training Outcome:
Employment and progression within the organisation may be possible upon successful completion of the apprenticeship.
Employer Description:Sincil Salon
Whether it be a quick trim or a new look, Sincil Salon is the place to go. Their skilled staff are always on hand to provide that long overdue pamper. In-between clients you can catch them dancing and singing to their favourite songs, sometimes asking their clients to join in!Working Hours :Monday - Saturday, exact shifts to be confirmed, and one day at college.
Total hours per week: 30Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an apprentice, you’ll work at a company and get practical experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Prepare and maintain the clinical environment, equipment and materials for dental procedures
Keep accurate and current patient records on the system
Work to current best practices for dental nurses, assisting when needed
The Level 3 Dental Nurse Apprenticeship offers employment within a dental practice with an accompanying assessment and skills development programme. It will develop the skills, knowledge, and behaviours of the learner to operate competently in all aspects of clinical responsibilities.
It will also provide you with the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).
What you will study:
Cross infection
Anatomy
Radiography
Oral hygiene
Orthodontics
Restoration
Legislation
First aid
Health and safety
You will complete on and off-the-job training whilst you are fully supported throughout, progressing to gateway and endpoint assessment.Training:
Level 3 Dental Nurse Apprenticeship Standard & qualification, including Functional Skills if required
An apprenticeship includes regular training with a college or other training organisation
You will have an average of 7-hours per week of your working hours for your off-the-job training
This can be at the dental practice or at home, but it is up to your employer
Training schedule has yet to be agreed upon. Further details will be made available at a later date
Training Outcome:
A great opportunity to be trained and potentially secure long-term employment with an employer who wishes to develop your knowledge and skills
A good route into dental hygiene, dental therapy or dental cosmetics with further training
Gaining a qualification offers excellent career progression into possibly moving into a team leader, manager or dental practice manager position
Employer Description:Providing a wide range of dental treatments to the public we are a friendly and busy dental practice.Working Hours :Monday- Friday, between 8.30am- 6.00pm. Hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Non judgemental,Patience....Read more...
As an apprentice, you’ll work at a company and get practical experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Prepare and maintain the clinical environment, equipment and materials for dental procedures
Keep accurate and current patient records on the system
Work to current best practices for dental nurses, assisting when needed
The Level 3 Dental Nurse Apprenticeship offers employment within a dental practice with an accompanying assessment and skills development programme. It will develop the skills, knowledge, and behaviours of the learner to operate competently in all aspects of clinical responsibilities.
It will also provide you with the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).
What you will study:
Cross infection
Anatomy
Radiography
Oral hygiene
Orthodontics
Restoration
Legislation
First aid
Health and safety
You will complete on and off-the-job training whilst you are fully supported throughout, progressing to gateway and endpoint assessment.Training:
Level 3 Dental Nurse Apprenticeship Standard & qualification, including Functional Skills if required
An apprenticeship includes regular training with a college or other training organisation
You will have an average of 6-hours per week of your working hours for your off the job training
This can be at the dental practice or at home, but it is up to your employer
Training schedule has yet to be agreed upon. Further details will be made available at a later date
Training Outcome:
A great opportunity to be trained and potentially secure long-term employment with an employer who wishes to develop your knowledge and skills
A good route into dental hygiene, dental therapy or dental cosmetics with further training
Gaining a qualification offers excellent career progression into possibly moving into a team leader, manager or dental practice manager position
Employer Description:Providing a wide range of dental treatments to the public we are a friendly and busy dental practice.Working Hours :Monday - Friday, from 8.30am - 6.00pm. Hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Non judgemental,Patience....Read more...
As an apprentice, you’ll work at a company and get practical experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Prepare and maintain the clinical environment, equipment and materials for dental procedures
Keep accurate and current patient records on the system
Work to current best practices for dental nurses, assisting when needed
The Level 3 Dental Nurse Apprenticeship offers employment within a dental practice with an accompanying assessment and skills development programme. It will develop the skills, knowledge, and behaviours of the learner to operate competently in all aspects of clinical responsibilities.
It will also provide you with the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).
You must be aged 19 or above for this position due to insurance restrictions.
What you will study:
Cross infection
Anatomy
Radiography
Oral hygiene
Orthodontics
Restoration
Legislation
First aid
Health and safety
You will complete on and off-the-job training whilst you are fully supported throughout, progressing to gateway and endpoint assessment.Training:
Level 3 Dental Nurse Apprenticeship Standard & qualification, including Functional Skills if required
An apprenticeship includes regular training with a college or other training organisation
You will have an average of 6-hours per week of your working hours for your off the job training
This can be at the dental practice or at home, but it is up to your employer
Training schedule has yet to be agreed upon. Further details will be made available at a later date
Training Outcome:
A great opportunity to be trained and potentially secure long-term employment with an employer who wishes to develop your knowledge and skills
A good route into dental hygiene, dental therapy or dental cosmetics with further training
Gaining a qualification offers excellent career progression into possibly moving into a team leader, manager or dental practice manager position
Employer Description:Providing a wide range of dental treatments to the public we are a friendly and busy dental practice.Working Hours :Monday - Friday, from 8.30am - 6.00pm. Hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Non judgemental,Patience....Read more...
Dalkia is fully committed to ensuring all apprentices have the best experience as this is the starting point of your career which we pledge to nurture and support throughout your course and progression.
The designated college for training will be in Newham, London.
The apprentice will be paired with an engineer every day and will be expected to assist in carrying out routine tasks such as inspections, electrical testing, mechanical fault finding and general building services maintenance. We are a maintenance service provider and the focus will be on a wide range of building services and for you to gain a good understanding of these however, should your course warrant exposure to installation work we are limited to what we can provide on our customer’s sites. We have a fantastic enthusiastic team who can support you every step of the way into your career in building services and coupled with management support and oversight we will ensure you will be successful in completing your apprenticeship course and portfolio of work.
Examples of daily tasks include:
To understand safe practices of working and always work in accordance with Dalkias’ health and safety policies and procedures for your protection and the safety of others.
Supervised and assisted maintenance of electrical /elechanical equipment such as pumps, boilers, hot and cold-water systems, drainage systems, heating systems, air handling and air conditioning units for example.
To carry out reactive works and repair faulty equipment within contractual service level agreements (SLAs) and timelines.
We require you to:
Always act professionally, including when on customer premises and dealing with customers.
Play a part in site visits and inspections and support getting the sites ready for client inspections, working with the health and safety team to ensure site documentation is understood and up to date.
Ensure our client’s equipment remains operational and complies with current safety documentation and legislation.
Take part in all apprentice activities planned by the company (e.g., annual apprentice event / training review etc.).
Take a proactive approach to their learning while on site and be vocal in what they would like to experience and want more exposure to.
Training:
As well as guided on the job training specific to our organisation you will study towards your Building Services and Maintenace Engineer Level 3.
You will attend college on day release during term time
A tutor will be assigned to you and you will receive protected study time within the workplace.
You will also get support from our apprenticeship team through mentoring and buddying.
Functional Skills level 2 in English and maths if required.
Training Outcome:Dalkia is fully committed to ensuring all apprentices have the best experience as this is the starting point of your career which we pledge to nurture and support throughout your course and progression.We really value our people and pride ourselves on our loyal team. We genuinely see this as a career opportunity for the right candidate and have an excellent apprenticeship track record.Employer Description:EDF Energy is a British integrated energy company, wholly owned by the French state-owned EDF, with operations spanning electricity generation and the sale of natural gas and electricity to homes and businesses throughout the United Kingdom.
Dalkia Facilities Ltd is a subsidiary of EDF Energy Ltd.
Everything we do is in service to our clients and their customers. We continuously find new and better ways of working to help our clients overcome the challenges of today and tomorrow.
We partner with our clients and are committed to realise their ambitions and deliver solutions to meet their needs. We are upfront, honest and act with integrity. By staying curious and pushing ourselves to find new and better ways of doing things, we’re constantly innovating, creating quality and adding value for our clients at every stage.Working Hours :Monday - Friday, 07.30 - 16.30.
With an hour for lunch.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness,Mechanically minded,Curious-minded....Read more...
As an apprentice, you’ll work at a company and get practical experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Prepare and maintain the clinical environment, equipment and materials for dental procedures
Keep accurate and current patient records on the system
Work to current best practices for dental nurses, assisting when needed
The Level 3 Dental Nurse Apprenticeship offers employment within a dental practice with an accompanying assessment and skills development programme. It will develop the skills, knowledge, and behaviours of the learner to operate competently in all aspects of clinical responsibilities.
It will also provide you with the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).
You must be aged 19 or above for this position due to insurance restrictions.
What you will study:
Cross infection
Anatomy
Radiography
Oral hygiene
Orthodontics
Restoration
Legislation
First aid
Health and safety
You will complete on and off-the-job training whilst you are fully supported throughout, progressing to gateway and endpoint assessment.Training:
Level 3 Dental Nurse Apprenticeship Standard & qualification, including Functional Skills if required
An apprenticeship includes regular training with a college or other training organisation
You will have an average of 6-hours per week of your working hours for your off the job training
This can be at the dental practice or at home, but it is up to your employer
Training schedule has yet to be agreed upon. Further details will be made available at a later date
Training Outcome:
A great opportunity to be trained and potentially secure long-term employment with an employer who wishes to develop your knowledge and skills
A good route into dental hygiene, dental therapy or dental cosmetics with further training
Gaining a qualification offers excellent career progression into possibly moving into a team leader, manager or dental practice manager position
Employer Description:Providing a wide range of dental treatments to the public we are a friendly and busy dental practice.Working Hours :Monday- Friday, from 8.30am- 6.00pm. Hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Non judgemental,Patience....Read more...
