Talk to customers and take down all the details when they make a claim
Check if the claim is covered by the customer’s insurance policy
Look after each claim from start to finish, making sure everything is done quickly and properly
Keep customers updated about what’s happening with their claim and answer any questions they have
Help solve any problems or worries customers might have about their claim
Always be friendly and helpful to make sure customers are happy
Collect all the information needed to look into each claim, like forms and photos
Work out what happened and how much damage or loss there is.
Work with other people, like experts, to make sure claims are sorted out fairly
Keep good records of all the claims you work on
Write reports when needed
Make sure you follow all the rules and company guidelines
Talk to customers and other companies to agree on fair payments
Make sure payments are made quickly and correctly
Always follow the law and company rules when handling claims
Tell your manager if you think a claim might be fake or dishonest
Keep all customer information private and safe
Training:
Insurance Practitioner Level 3 Apprenticeship Standard
Training Outcome:
Potential for a full-time role on completion
Employer Description:Where Ambition Meets Opportunity! PIB Group is a dynamic and fast-growing insurance company. Our Apprenticeship scheme offering ambitious individuals the chance to kick start careers. We’re all about big ideas, bold moves, and building something amazing together.
As part of PIB Group, you’ll join a supportive and innovative environment where learning and development are at the heart of everything we do. Our Early in Careers Apprentice scheme is designed to provide hands-on experience, industry-recognised qualifications, and mentorship from experienced professionals in your chosen area. You’ll gain valuable insights into the insurance industry and the different supporting departments such as Data, ESG, Finance, HR/People…… the list goes on! As a PIB Apprentice you will develop essential skills, and be part of a team that values collaboration, creativity, and excellence.
Here at PIB, your ideas matter, your expertise is celebrated, and you’ll have the freedom to push boundaries and make a real impact. Since our journey began in 2015. We’re creating a home for Europe’s top insurance innovators, where ambition, innovation, and teamwork come together to shape the future of the industry, why not become part of our future and apply for one of our exciting Apprenticeships!Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working,Effective personal planning,Microsoft Office Suite,Interpersonal skills,An appetite to learn,An inquisitive nature,Willingness to ask questions....Read more...
Duties will include but are not limited to:
Collaborate with a team of motivated individuals and celebrate successes together
Connect with landlords and renters to find the perfect match for homes and apartments
Tour lots of different properties and learn about the latest rental trends
Negotiate rental agreements
Meeting people every day in person and talking on the phone
Enjoy a mix of office work and fieldwork, every day is different
Training:
You will be working towards a Level 3 Business Administrator apprenticeship standard
You will be required to attend Cornwall College St Austell on a fortnightly basis as part of the apprenticeship training
You will receive support from an assessor and an Apprenticeship Advisor
Training Outcome:
There may be the opportunity to progress to be a Lettings Negotiator for the right candidate
Employer Description:Kernow Property Services has been in business since 1996, we’ve been a local independent letting agency—right at the heart of Devoran. Our spot in this beautiful village means we’re perfectly placed to help with rentals in Truro, Falmouth, and all the popular surrounding areas
Everything we do is handled in-house, so you’ll always deal directly with our knowledgeable and approachable team. We believe in clear communication and reliable support every step of the way. As proud members of Safeagent, ARLA Propertymark, and The Property Ombudsman, you can count on us to deliver the high standard of service you deserve.Working Hours :Monday to Friday and possibly some weekends.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
As an Apprentice Fabricator/Welder, you'll be initially responsible for (but not limited to) the following:
Carry out fabrication and welding activities including use of a MIG/TIG set, various tooling and equipment
Accurately interpret technical drawings
Ensure correct marking up of component parts
Working to quality standards required for the components
Weld joints in accordance with approved welding procedures and quality requirements (TIG, MIG)
Use a variety of manual equipment to shape, form and cut metal
Undertake final inspections of finished components
Maintaining a clean, organised and productive work area for colleagues and yourself
When trained, ensure job timings are met/exceeded
You’ll develop your skills alongside trained engineers who are eager to pass on their knowledge, helping you learn a variety of duties and how to support the whole business. You’ll be mentored to achieve your full potential and create the foundation of a career in engineering.
If you are committed and ready to take your first step into a career with a fantastic employer, then please apply now! This apprenticeship and opportunity with CALO will be highly competitive, so don’t miss your chance!Training:
The successful candidates will continue their studies with apprenticeship specialists, RNN Group at their Rotherham College campus on a day release format, giving you the training and support you need to become an all-rounded and successful Engineer
The Apprenticeship Standard you will be studying is Engineering Operative – Fabrication/Welding – Level 2
Training Outcome:
Further industry appropriate training
A lifelong career in the engineering industry with CALO Fabrications Ltd
Employer Description:CALO Fabrications, established in 2024, is a bespoke steelwork and fabrication company committed to delivering high-quality products and outstanding customer service. With 20+ years of experience, our expertise is evident in both our craftsmanship and industry knowledge. We operate from state-of-the-art fabrication facilities located in South Yorkshire, ensuring that all our products adhere to industry standards. Our company is continually progressing and embracing the latest technologies to offer some of the finest fabrications available in the UK.Working Hours :Monday-Friday hours to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Ability to prioritise workload,Work under pressure,Good attitude to work....Read more...
As an apprentice, you’ll work at a company and get practical experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Prepare and maintain the clinical environment, equipment and materials for dental procedures
Keep accurate and current patient records on the system
Work to current best practices for dental nurses, assisting when needed
The Level 3 Dental Nurse Apprenticeship offers employment within a dental practice with an accompanying assessment and skills development programme. It will develop the skills, knowledge, and behaviours of the learner to operate competently in all aspects of clinical responsibilities.
It will also provide you with the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).
You must be aged 19 or above for this position due to insurance restrictions.
What you will study:
Cross infection
Anatomy
Radiography
Oral hygiene
Orthodontics
Restoration
Legislation
First aid
Health and safety
You will complete on and off-the-job training whilst you are fully supported throughout, progressing to gateway and endpoint assessment.Training:
Level 3 Dental Nurse Apprenticeship Standard & qualification, including Functional Skills if required
An apprenticeship includes regular training with a college or other training organisation
You will have an average of 6-hours per week of your working hours for your off the job training
This can be at the dental practice or at home, but it is up to your employer
Training schedule has yet to be agreed upon. Further details will be made available at a later date
Training Outcome:
A great opportunity to be trained and potentially secure long-term employment with an employer who wishes to develop your knowledge and skills
A good route into dental hygiene, dental therapy or dental cosmetics with further training
Gaining a qualification offers excellent career progression into possibly moving into a team leader, manager or dental practice manager position
Employer Description:Providing a wide range of dental treatments to the public we are a friendly and busy dental practice.Working Hours :Monday - Friday, from 8.30am - 6.00pm. Hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Non judgemental,Patience....Read more...
Your average day will consist of:
Taking phone calls
Shampooing clients
Cutting facial hair
Shaving techniques
Styling men's hair and cutting skills
Training:Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.Training Outcome:Progression to a fully qualified Barber.Employer Description:Based in Sheffield we offer a traditional barbering service at it's very best. We specialize in periodic hair styles, straight blade services and beard trims.Working Hours :Monday - Saturday, exact shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Patience,Physical fitness....Read more...
West Riding Hyundai are currently seeking a Light Vehicle Technician Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects.
Duties will include:
Working alongside qualified Technicians with the investigation, repair and service of vehicles
Producing estimates
Carrying out diagnostics
Warranty work
Assisting with MOT’s on vehicles
Other general technical duties and general housekeeping
Providing excellent customer service to internal and external customers
Training:
Candidates will work towards achieving the Light Vehicle Technician Apprenticeship Standard at level 3
Will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications
https://www.instituteforapprenticeships.org/apprenticeship-standards/motor-vehicle-service-and-maintenance-technician-light-vehicle-v1-3
The programme lasts for 36 months
The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges. Throughout the duration of the programme the candidates will be expected to travel to EMTEC’s training centre in Nottingham for 24 separate weeks to carry out skills training
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace
Assessment Includes:
On-going assessment of soft skills and behaviours, a behaviour assessment, Knowledge and understanding tests at the end of Gateway 1 and 2, Skills tests at the end of Gateway 1 and 2
This is followed by the synoptic assessment, of which there are four components:
Log book (final year review to assess apprentice’s progress), Behaviour Assessment, Knowledge Test (an in-depth, online test exploring knowledge/ understanding of the apprentice) and Skills Test (two-day practical examination of the skills of the apprentice).
Each apprentice will achieve the following:
Motor Vehicle Service and Maintenance Technician (Light Vehicle) (ST0033/AP03) Standard
Level 3 Award in Automotive Refrigerant Handling (EC842-2006) QCF
Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement QCF
Certified Hyundai courses
Training Outcome:
Possible permanent position on the completion of the apprenticeship
Further opportunities to develop career to become a fully qualified master technician and MOT tester
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k
While most experienced technicians may earn up to £33k per year
Employer Description:Originally established in 2003 as West Riding Motor Group, we quickly began to build a trusted, family-run company that customers can rely on. We have partnered with some of the world’s largest motor manufactures including Toyota, Lexus, MG & Hyundai. Alongside our award-winning team, we believe that every customer should receive the highest level of customer service that feels personal, genuine, and uncompromising. Which is why 92% of our customers recommend us on Trustpilot.Working Hours :Monday - Friday, 8.00am - 5.00pm with a 30 min lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
General administrative duties
Filing
Using Microsoft Office Suite to produce documents and reports
Diary Management and Logistics of Engineers
Ordering of and sourcing parts for jobs
Call handling (internally and externally)
Dealing with written communications from customers
Offering updates of appointments to customers and managing these processes
Training:Business Administrator Level 3 Apprenticeship Standard:
Training will take place at the employers offices in Crook
You will receive visits in the workplace from your Business Admin assessor on a regular basis
Training Outcome:
Potential full-time employment within the organisation
Employer Description:C&A Construction & Maintenance is a trusted property maintenance company with over 40 years of experience delivering high-quality construction, refurbishment, and repair services across the North East.Working Hours :Monday - Friday, 9.00am - 5.00pm (1 hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Confidence on the phone....Read more...
A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best.
As a Trainee Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes:
Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available
Provide support and assistance to a wide array of patients
Follow practice health and safety and infection control procedures
Keep the clinical areas and all equipment and instruments clean, tidy and disinfected
Accurately complete patient clinical records
Complete all clinical daily, weekly and monthly logs and checks
The National Diploma in Dental Nursing (level 3) Qualification will include:
On the job training
Online learning
Face-to-Face training sessions
Completion of a record of experience
Written and Practical exams
At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.
Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing
Learning support from a regional Trainee
Retail discounts and deals through our easy-to-use app
Extra day of annual leave for your Birthday!
Annual leave package which increases with your length of service
Uniform provided
Refer a friend scheme
Working and Training as Dental Nurse…
If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click “Apply” now.Training:Your training plan
A dental nursing apprenticeship is a structured training program that combines practical experience with virtual classroom learning.
It typically includes:
Qualifications: Participants work towards a Level 3 Dental Nurse Apprenticeship Standard and may need to achieve Functional Skills in English and maths
Training: Involves on-the-job training at a dental practice, alongside online study and weekly teaching sessions
Delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK.
Assessment: Includes an End Point Assessment (EPA) to evaluate competency
More training information:
Qualification: Level 3 Dental Nurse Apprenticeship Standard awarded City and Guilds
Assessment: End Point Assessment (EPA) after completion of your Portfolio
Functional Skills: English and/or maths (if needed)
Training Location: Dental Practice near you + Online Webinar
Qualification Approval: Integrated Level 3 Dental Nurse qualification (General Dental Council)
Delivery: Online study with weekly teaching sessions
Off-the-Job Training: Provided and paid for by your employer
Schedule: To be agreed upon; details coming soon
Training Outcome:
Prepares apprentices for professional registration with the General Dental Council (GDC) as qualified dental nurses Overall, it provides a comprehensive pathway to a rewarding career in dental healthcare
Employer Description:Rodericks Dental Partners offers comprehensive NHS and private dental care through over 200 practices across the UK. At Rodericks Dental Partners, we believe everyone deserves access to quality dentistry. By connecting the communities we serve with the outstanding care they want, we will improve people’s lives now, and for generations to come.Working Hours :Monday - Saturday, Shifts to be confirmed.Skills: Communication skills,Organisation skills,IT skills,Team working....Read more...
Join our fast-paced Nursing and Medical recruitment division, supporting candidate generation, compliance checks, and shift fulfilment across South Yorkshire.
This is a hands-on role with full training, offering excellent career development opportunities in a well-established team.
Responsibilities:
Manage the posting of job adverts and track candidate applications
Performing reference checks from previous employers
Pre-screen suitable applicants using internal systems
Book temporary healthcare workers into ad-hoc shift work
Liaise with the sales team to meet client requirements effectively
Maintain high standards of worker compliance at all times
Build and maintain professional relationships with candidates and clients
Perform general administrative duties including emailing, filing, and scanning
Uphold company standards and contribute to the smooth running of daily operations
Training:
On completion of this 18 month apprenticeship you will have gained your Business Administration Level 3 Apprenticeship
Training Outcome:
Possibility of a full time role on completion of the apprenticeship
Employer Description:Formed in 1982 and originally known as Welding International, our company started out as a key supplier of staff to the Engineering Industry across the North of Britain.
Originally under the command of Harry Dutton, an Engineering professional who spotted an opportunity in the market to supply high quality staff to the industry on a contract basis, the brand quickly grew, with offices opening across the country in quick succession. Within the first decade the brand cemented its position in the market and supported many major national Engineering concerns and earned an enviable reputation for being able to support and assist its Clients through value and quality.
Building on the reputation of Welding International, the company soon branched out into other sectors and was renamed Dutton International Ltd accordingly. Over the next 20 years the brand was strengthened by the introduction of the best in-house training and development strategies for its staff and the recruitment of the industry’s leading and highest achieving Consultants.Working Hours :Monday - Friday, 8.30am - 5.30pmSkills: Attention to detail,IT skills,Communication skills,Customer care skills,Administrative skills....Read more...
We are looking for a keen Apprentice Structural Technician with a strong attention to detail to join our team. This is an excellent opportunity to begin a career in construction and engineering, working on residential, high-rise, and large-scale commercial building projects.
As an apprentice, you will support other experienced engineers and technicians in preparing structural drawings and models, using software such as AutoCAD and Revit. You will assist in reviewing and organising information received from other consultants while applying engineering principles and helping ensure project deliverables are completed to specification, on time, and within budget.
You will be supported throughout your apprenticeship with mentoring, training, and opportunities for professional development, including a pathway toward becoming a qualified structural engineer.Training:
Civil Engineering Technician Level 3
1-day per week at Future Skills College, Salford
Training Outcome:You will be supported throughout your apprenticeship with mentoring, training, and opportunities for professional development, including a pathway toward becoming a qualified structural engineer.Employer Description:EDGE is a rapidly expanding multi-disciplinary consulting practice specialising in the fields of civil, geo-environmental and structural engineering design. We rely on our geographical spread and our collective resource to deliver projects in the UK, Middle East, Africa, and Southeast Asia.Working Hours :Monday - Friday, 37.5 hours are for a 5-day week, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,MS Office,Keen eye for detail,Self Motivated,Keen to build career,Interest in engineering....Read more...
Work closely with the team to develop a Marketing Strategy
Managing/upkeep of all IN social media platforms
Establish and upkeep of social media for projects
Website upkeep and development using WordPress
Data analytics
Developing social media and website material
Managing content calendar
Supporting Team with Event planning and promotion
Support with External communications ie newsletters
Work with the team to provide Admin support e.g. data collection, contribution to reports
Training:
Multi-channel marketer Level 3 (A level) Apprenticeship Standard
Training Outcome:
Opportunities for career advancement upon successful completion of the apprenticeship
Employer Description:Inclusive North, previously known as Lancashire BME Network, was established in 1996 as an infrastructure-plus organisation. We exist to understand and address the inequalities, systemic marginalisation and discrimination of racially minoritised communities. We focus on funding, supporting, and improving critical infrastructure projects and systems within the North of England. Our work ensures access to essential facilities and services necessary for the functioning and development of communities.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
Key Responsibilities
1. First Point of Contact & General Enquiries
Handle incoming communications (email/phone), responding to or redirecting queries as appropriate.
Act as the first point of contact for internal and external queries, ensuring enquiries are dealt with efficiently.
Support the Retrofit Coordinator (RC) and Retrofit Assessor (RA) by flagging important tasks or deadlines.
2. Workflow & Job Administration
Ensure jobs progress efficiently through the workflow using our internal IT platforms (e.g. CoreLogic, ECOSurv).
Diary management for the RC and associated partners (e.g. Anglian Contracts), including scheduling assessments and meetings.
Perform an initial check on submitted documentation to ensure completeness.
Request missing documentation or information from installers and assessors as needed.
Upload, manage, and organise project files and documents on shared platforms like Dropbox.
Create and manage manual document templates (e.g. CoreLogic Ventilation Strategy).
Complete manual job lodgements on TrustMark where necessary.Maintain accurate records and logs of job progression and communication.
3. Installer & Platform Support
Support new installers with onboarding and platform access/setup (e.g. CoreLogic / ECOSurv), with guidance from the RC.
Help troubleshoot basic issues and escalate queries when appropriate.
Maintain up-to-date installer records and contact lists.
4. General Office Administration
Support the Office Manager with ad-hoc administrative duties.Assist in compiling and distributing internal reports, including the weekly Friday Report.
Contribute to internal process improvement by identifying areas for streamlining admin tasks.
Always maintain confidentiality and data protection standards.
Training:You will be supported you over an 18 month period (plus a 3 month added for the EPA), to achieve a Business Administration Level 3 (Advanced).
Apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team.Training Outcome:This is a permanent role offer for the right apprentice, on completion of qualification and satifactory reviews throughout the programme, also as a platform to progress onto a higher qualification that aligns with the business requirements.Employer Description:Classic Plumbing and heating are local specialists – serving the north east in Raising the Standards in Domestic Retrofit,With many years’ of experience working within Domestic Retrofit, installing all fabric measures, gas boiler installation and solar PV,
We continuously work towards enhancing best practices, ensuring compliance with the latest regulations, and promoting excellence in every aspect of Domestic Retrofit.
Delivering High-Quality Retrofit Solutions – By combining in-depth knowledge with hands-on experience, we provide assessments and coordination that lead to safer, more efficient, and cost-effective retrofits.
Ensuring Compliance & Sustainability – As specialists in PAS 2035 and Retrofit Coordination, we help clients meet and exceed industry requirements while reducing carbon footprints and improving energy efficiency.
Empowering Clients & Professionals – Through education, collaboration, and expert guidance, we aim to equip homeowners, landlords, and industry professionals with the knowledge and tools they need to make informed retrofit decisions to deliver the most effective and sustainable retrofit solutions.Working Hours :Monday - Thursday, 9.00am until 5.00pm.
Friday, 9.00am until 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include:
Providing one to one assistance to both students and staff in the use of computer hardware and software both provided by GBS and the students including submission of work.
Providing technical support in moving and setting up of Audio Visual and IT equipment as required.
Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary.
Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
Working with team members to troubleshoot both complex and routine computer issues.
Performing one-on-one computer training on technology when necessary with both students and staff.
Providing support with password reset issues for both students and staff.
Follow best practice guidelines in ensuring security and privacy of networks and computer systems.
Ensure the maintaining of records/logs of loan equipment, repairs and fixes and maintenance schedules.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Providing general administration support such as: printing, filing, processing and collating information as required by the IT department.
Providing support to both students and staff and being the first point of contact for error reporting, raising tickets as required.
Training:Information communications technician (Level 3)Training Outcome:Excellent progression available within the company. This may lead to a permanent position with employer and future progression.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times to be confirmed).Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
Typical duties for a dental nurse include;
Taking responsibility for the decontamination of instruments
Maintaining dental operating equipment
Ensuring that all relevant materials and supplies are in place
Looking after patient records – including making notes when the dentist is examining a patient
Working closely with the dentist, responding quickly to requests and generally keeping the surgery ready for use
You'll also be responsible for ensuring high standards of cleanliness and control of the practice
Liaise with reception to ensure smooth patient communications and transfer of records
Attend and participate in practice meetings
Other duties as necessary for the efficient operation of the practice
Undergo training as may be required to develop skills and abilities
Attend refresher and update training for medical emergencies and CPR
Act in accordance with the practice rules and code of conduct
Reception duties answering the phone in a professional manner, booking appointments using practice computers
Money processing and issuing receipts
Training:
In-house training plus the candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard as a in Dental Nursing
This training will be structured and delivered by Cheshire College – South & West
If the candidate does not hold GCSE grades A-C (9-4) in maths and English, or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject
Training Outcome:
Further training opportunities once qualified
Employer Description:Audley Dental is a reputable dental practice located on Church Street in the charming village of Audley, Stoke on Trent. With a commitment to providing high-quality dental care for patients of all ages, Audley Dental has established itself as a trusted choice for families in the local community and beyond. The practice offers a comprehensive range of services, ensuring that every patient's dental needs are met with professionalism and care.Working Hours :Monday 8.15am- 4.30pm
Tuesday 8.15am- 5pm
Wednesday, Thursday and Friday 8.15am- 4pmSkills: Communication skills,Organisation skills,Customer care skills,Team working,Enthusiastic,Committed....Read more...
Accounts preparation
Self Assessment Tax Returns
Bookkeeping
Bank Reconciliations
VAT Return preparation
Assisting team members
Greeting clients when they come into the office
Filing, scanning and emailing documents to clients
Answering phone calls from clients
Training:
Doncaster college - The Hub, Chappell Dr, Doncaster DN1 2RF
1 day per week spent at college
Training Outcome:
Progession to complete AAT level 3 and 4
Once AAT qualified, ACCA will be an option
Employer Description:Jackson Stapleton Accountants are a well-established accountancy firm with offices in Scunthorpe, Lincoln, Retford and Grimsby.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Non judgemental,Interest in Accountancy....Read more...
Day-to-day responsibilities will revolve around the tactical execution of marketing strategy. These will include:
Creation and scheduling of social media posts
Listening to social activity and responding across the network businesses
Research tasks (for campaign-based activity, sourcing merchandise and event organisation)
Use of social scheduling tools and Content Management Systems to administrate websites, including improving Search Engine
Optimisation (SEO)
Budget/supplier management and reporting on the performance of digital marketing channels using analytics tools
There will be the opportunity to initiate and create copy for omnichannel campaigns and to design email campaigns using our Customer Relationship Management system with an integrated mass mailing function
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
Upon successful completion of the apprenticeship, the right candidate could progress to be offered a full-time position
The marketing role may be a gateway to further career opportunities
Progressions with higher level apprenticeships are also available
Employer Description:Our client was established in 2006 with a mission to offer parents the very best in baby and child safety products.Working Hours :Monday - Friday, between 9.00am - 5.00pm.
37.5 hours a week.Skills: Communication skills,IT skills,Customer care skills,Team working,Creative....Read more...
Joinery
Pointing
Tiling
Plastering
Electrical work
Plumbing work
Painting and decorating
Ventilation
Training Outcome:A permanent position may be available upon successful completion of the apprenticeship programme.Employer Description:C&A Construction & Maintenance is a trusted property maintenance company with over 40 years of experience delivering high-quality construction, refurbishment, and repair services across the North East.Working Hours :Monday - Friday between 8am - 4.30pm.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Stair's installation
Window installation
First fix
Second fix
Stud Partitions
Roofing
Hanging doors
Skiting boards
Flooring
Training:Carpentry and Joinery Level 2.Training Outcome:A permanent position may be available upon successful completion of the apprenticeship programme.Employer Description:C&A Construction & Maintenance is a trusted property maintenance company with over 40 years of experience delivering high-quality construction, refurbishment, and repair services across the North East.Working Hours :Monday - Friday 8am - 4.30pmSkills: Communication skills,Team working,Punctual,Friendly,Proffesional,Hardworking....Read more...
Taking and making phonecalls
Arranging meetings and taking minutes
Use of microsoft packages
Arranging/organising quotes
Coaching other members of the team
Social media work
Project management (from 9th month)
Diary management
Logistics management - organising workers travel
Stock and stationery orders
Using Simpro software
Invoicing/financing
Meet and greeting visitors to the office
Dealing with customers concerns/complaints
Organising team trips
Other duties
Training Outcome:A permanent position is available for the successful candidate once successfully completing the qualificationEmployer Description:C&A Construction & Maintenance is a trusted property maintenance company with over 40 years of experience delivering high-quality construction, refurbishment, and repair services across the North East.Working Hours :Monday - Friday
9am - 5pmSkills: Communication skills,Organisation skills,Initiative,Good with computers,Microsoft Office Competent,Keen,Eager to learn,Friendly,Outgoing....Read more...
Answering external/internal telephone calls in a professional manner, ensuring relevant information is gathered and messages passed on to the relevant person in a timely manner.
Welcoming visitors ensuring they are logged into the building, offered drinks and host is informed of their arrival.
Prepare meeting rooms for client meetings as necessary and tidying/clearance of the room at the end of the meeting.
Post duties, ensure all incoming and out going post is logged and distributed in a timely manner.
Data entry and reporting – performing data entry tasks, updating databases with accurate information.
Record Management – maintaining and organising physical and digital files ensuring the firm remains GDPR compliant. Filing and scanning client files to work towards a paperless office environment, returning client files etc.
Assisting with daily, weekly, monthly H&S checks to ensure the building is safe and compliant.
Ensure all communal areas are tidy and stocked as appropriate.
Work as part of team and supporting colleagues with any ad hoc requests.
Training:Business Administration - Level 2/3 - work based training with end point assessment.Training Outcome:Upon competition of the apprenticeship a full time position will be reviewed.Employer Description:Accountancy PracticeWorking Hours :Monday to Friday, 8.45am to 5.15pm, with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
The apprentice on this Degree Apprenticeship programme will be training to become a manufacturing engineer, gaining both academic knowledge and practical experience across a wide range of manufacturing specialisms. Their average day or week will be varied and hands-on, involving technical work, project coordination, and interaction with customers and colleagues.
Typical tasks the apprentice could be involved in include:
Supporting system changes and upgrades, while ensuring customer expectations are managed and any necessary disruption to production is clearly communicated and minimised
Working professionally on-site, representing the company’s interests when dealing with customers and contractors
Accurately recording time spent on-site and on production-related tasks using company-specified tools
Completing project documentation on time and to company standards, including checklists, method statements, risk assessments, and electrical drawings
Following health and safety regulations specific to the company and site, and reporting any issues or deviations
Opportunities to travel to sites across the UK and overseas to commission system modifications and new installations
Proactively working to meet deadlines and escalating any issues that might impact project timelines
On the technical side, the apprentice will:
Create and update electrical schematics using AutoCAD LT
Diagnose and resolve faults with a strong electromechanical understanding
Apply their electrical knowledge to at least City & Guilds 18th Edition level to install, maintain, and support Promtek systems
Read and interpret digital process trends and electrical schematics accurately
Be competent in the design of control panels, using information such as schematic diagrams, I/O lists, or data gathered during project scoping
They will also be involved in project planning and execution, including:
Planning project stages, from initial concept through to quality assurance
Liaising with and outsourcing to subcontractors, suppliers, and service providers to ensure successful delivery
Providing accurate hardware and labour costings to support precise quotations
Monitoring budgets and updating order board progress, ensuring spending remains within agreed limits
Troubleshooting issues to maintain smooth project progression
Supporting the Head of Projects in maintaining high standards across all tasks
Assisting in reporting project progress to senior staff or other stakeholders
Ensuring the project remains compliant with all relevant internal and legislative regulations
Helping to delegate tasks to team members, where necessary, to keep projects on schedule
Overall, this apprenticeship offers a comprehensive foundation in manufacturing engineering, combining hands-on technical training with project management, problem-solving, and customer service skills – all essential for a successful career in the field.Training:
Apprentices will undertake the level 6 Manufacturing Engineer Degree Apprenticeship programme delivered by University of Staffordshire
Teaching will be a mix of on the job and off the job training delivered face to face in university and online weekly sessions. The programme is delivered using a blended learning model
The programme is delivered at University of Staffordshire. Apprentices will attend an induction at the beginning of the apprenticeship before the launch of the first modules. There is a four-day module launch for each learning block in October, February and May. The module launch is designed to provide apprentices with an overview of the module and its assessment. There will be a number of presentations, activities and the opportunity to get to know your tutors and other apprentices as well as a tour of the library and other university facilities
To accommodate wide-ranging learning styles, approaches to teaching will be diverse, including but not limited to technical demonstrations, lectures, seminars, independent research, laboratory assignments and simulation exercises, design work, practical problem-solving tasks, presentations and group critiques
Upon successful completion of the apprenticeship, apprentices will achieve their BEng (Hons) in Mechanical Engineering
Training Outcome:Upon successful completion of the Degree Apprenticeship in Manufacturing Engineering, the apprentice can expect a clear and rewarding career progression within the Projecting Department
The typical pathway is designed to support ongoing professional development and a gradual increase in responsibility.
Graduate Manufacturing/Project Engineer
Project Engineer
Senior Project Engineer
Project Manager / Technical Lead
Further Opportunities:
Opportunities also exist to specialise further (e.g., in automation or systems integration), pursue chartered status, or move into senior management roles depending on ambition and performance
Employer Description:Promtek is a vibrant, family-run business established in Brindley Ford, Staffordshire in 1972. Promtek was established by Peter Williams with engineering at its heart and based upon the desire to provide expertise in
designing and integrating process control and automation systems for a variety of bulk material handling industries.
Fast forward to the present and although Peter is now semi-retired he still remains active in the business with his sons Charles and Simon and Daniel taking over the daily reins.
Promtek has grown to specialise in Process Control and Automation, Recipe and Formulation Management Tools, Weighing and Calibration and Turn-Key System Integration.
At Promtek we apply our in-depth skills, experience and expertise to developing unique and effective solutions for our clients, using off-the-shelf hardware and utilising the software engineering know-how of our in-house engineering team.
Our service and support team offer 24 hours of cover, 7 days a week to assist with breakdowns and critical spares and carry out routine service visits to inspect and maintain process weighing equipment and platform scales and certify them using Trading Standards approved weights.Working Hours :Monday - Friday, 8.00am - 4.00pm
May vary dependent on needs of the employerSkills: Communication skills,Organisation skills,Problem solving skills,Effective Time Management,Adaptability and willingness,Enthusiastic and Reliable,Self-Driven....Read more...
First point of contact for incoming calls
Bringing on new contractors and completing full registration process
Discussing solutions
Compliance checking candidates
Outbound/Inbound B2C calls, not cold calls
Developing and maintaining relationships with candidates
Expense processing
Assisting Payroll
Completing the first stages of tax returns
Resolving any issues that may arise
First call resolution
Requirements:
Good customer service skills
Likeable personality
Professional phone manner
Good organisation skills
Proactive approach
Learning mindset
Training:Training period: Typically 18 months, End Point Assessment (EPA) lasting 3 months.
Learning methods: monthly online group workshops, monthly one-to-one tutorials, and assignments to prepare for the EPA. Recorded webinar sessions.
Key topics covered: Customer service strategy, leadership styles, continuous improvement techniques, customer journey knowledge, and handling complex customer issues.
Assessment process: The EPA consists of a workplace observation, a project presentation, and a portfolio-based interview.Training Outcome:Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.Employer Description:We Contract has been leading the way in the contractor market as a compliant payroll solution since its incorporation in August 2013. With over ten years of industry experience, we are determined to tick all the right boxes.Working Hours :30-hours, flexible working. Monday - Friday.Skills: Administrative skills,Communication skills,Customer care skills,Non judgemental,Organisation skills,Patience,Problem solving skills,Team working....Read more...
The apprentice will undertake a series of 3–6-month placements within UCL, being assigned to various teams across UCL's Information Services Division (ISD). Placements may include joining teams such as:
Service Desk
Technical Operations
Chief Information Security Office
Cloud Platforms
Over the period of their apprenticeship, ISD will aim to give each apprentice an opportunity to gain experience in as many teams as possible. Some examples of responsibilities are described below: Support Operations and Administration
Review the statement of work and ensure the deliverables are clear and precise, liaising with the requestor if more information is needed
Examine and analyse the available business process and business requirements documentation that relates to the proposed development and ensure it is adequate to deliver the statement of work
Contribute to and amend requirements either in the context of the waterfall methodology or the agile methodology, using technical expertise and best practice
IT Support, Networking Systems Management
Work as part of a team delivering UCL’s primary customer support service to resolve incidents and queries from students and staff
To provide support for computer desktops, mobile devices, audio visual & multimedia equipment, printers, and other equipment used by academic staff, administrative staff and students
To develop the skills to support and develop the university’s core IT systems – networking, telephony, and other technologies
Use industry standard tools and techniques to support these activities – Jira, Miro, xurrent, ITIL
Messaging and Collaboration
Provide second and third line support and fulfil service requests relevant to UCL’s Office 365 applications and infrastructure
Create and review customer and operational documentation relating to the service
Deliver service improvement features for UCL’s Messaging & Collaboration service if desired. This will include gathering requirements, design, testing and implementation
Opportunity for scripting using PowerShell if desired
System Design Methodology and Customer Interaction
Work as part of a team understand network topology, VOIP and other systems and technologies within UCL
Develop an understanding of infrastructure technology and client tools to provide effect support and cover as determined by the team lead/manager
Liaise with customers to investigate and correct issues, receive and act upon feedback, discuss requirements, and report progress
Information Security
Answering tickets on information security related enquiries and routing more complex requests to more experienced team members
Involvement in security improvement work including writing guidance and installing network equipment
Business Knowledge and Training
To attend the offsite training and successfully complete the exams/projects required to complete the apprenticeship
To meet regularly with their Technical Skills Coach and ISD Apprenticeship line manager to review progress
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder
Develop training materials, presentations, screen shots, manuals etc.
Deliver training as necessary
Training:Programme: Digital Support Technician – Digital Applications Technician pathway
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Digital Support Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeships/st0120-v1-1 Training Outcome:Successful candidates will be employed on a 3-year fixed term contract. Employer Description:UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over £1 billion. Part of UCL’s vision is to take on the hardest global challenges.
The Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology related services to over 50,000 staff and students of UCL and associated institutions.
Our ambition is to be the leading IT services group in the HE sector and we are growing our team’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research.Working Hours :Monday - Friday, shifts to be confirmed. There may be a requirement to work evenings or weekend occasionally.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Demonstrable interest in IT,Independent working,Prioritisation skils,Professional manner,Interpersonal skills,Confident,Able to follow instructions,GDPR knowledge is beneficial....Read more...
Inputting data onto various college systems
Processing of apprenticeship achievements
Answering telephone calls and dealing with enquiries
Filing and archiving
Funding audits and Data Validation
Training:
Working towards completion of Business Administrator Level 3 Apprenticeship Standard within the workplace
Completion of Functional skills LEVEL 2 within college setting (if applicable)
Training Outcome:
Permanent roles as appropriate. MIS/Compliance officer
Employer Description:St Helens College is joined with Knowsley Community College, following a merger in 2017, making us one of the largest colleges in the Northwest with a broad and inclusive curriculum and four outstanding campuses based in the heart of St Helens and Knowsley. Every year, thousands of students join us to achieve their career ambitions, enhance their quality of life and to simply learn something new or spark a new hobby. Across our campuses, students can expect immersive learning experiences and inspiring facilities including a brand-new Hospital Simulation Ward, a Green Energy Skills Centre, and a Centre for Precision Engineering. So, whether you are a school leaver taking the next step in your education journey, an adult looking to advance your career or learn something new, an employer with skills and training needs or a community stakeholder, hoping to collaborate on a project, we are the college to make it happen!Working Hours :Monday - Thursday, 08:45 - 17:00 with 1 hour lunch break.
Friday, 08:45 – 17:00 with a 45 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,MS office experience essential....Read more...
Assist in designing, developing, enhancing and automating new computing and data infrastructures and related tools and services for use by researchers, including anything from high-performance and high-throughput parallel infrastructures to services for data management
Support the operation of research platforms and tools, assisting colleagues from across the University with advice and help as needed, and recommending and implementing improvements based on user feedback
Work closely as part of a team to develop bespoke, scalable, sustainable infrastructure and applications to support their projects
Be engaged with learning new techniques to support projects and infrastructure
You will take the time to grow, trying new things and building experience and knowledge of research infrastructure such as high-performance computing, cloud and data storage
You will be an active citizen of the department, the university, contributing to and helping to organise discussions, build relationships, and share knowledge with colleagues
You will learn and follow best practices for sustainable infrastructure and reproducible research. Ensuring that all activities are carried out with professionalism and care
You will join the technical and intellectual development of ARC’s projects. We will work together to keep these appropriate to your skills and development needs, providing variety and opportunities for growth
You will also undertake at least one of:
Provide assistance for first- or second-line support for ARC services and systems, including through drop-in sessions
Engage with colleagues across UCL to ensure the smooth functioning of our activities
Contribute to ARC teaching and training, e.g. through assisting tutors or preparing material
Training:Programme: IT Solutions Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the IT Solutions Technician standard.
The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeships/st0505-v1-1 Training Outcome:Successful candidates will be employed on a 3-year fixed-term contract. Employer Description:UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over £1 billion. Part of UCL’s vision is to take on the hardest global challenges.
UCL is committed to flexible working to support a healthy work life balance. A number of types of flexibility will be considered for this role including hybrid working and compressed/flexible hours, this will depend on the technical area that the apprentice is assigned to, note that the apprentice will be expected to work in our Slough datacentre for some of the technical placements (travel expenses will be paid for this). This will be discussed and agreed with the ARC apprentice line manager on appointment.Working Hours :Monday - Friday, shifts to be confirmed. There may be a requirement to work evenings or weekends occassionally.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative,Knowledge of Computer Science,Interest in current technology,Complex problem analysis,Project Management methodology,Quick learner,Independent working,Programming (beneficial),Prioritisation skils....Read more...
