Registers in the CRM electronic system all RFQs and POs from customers in a timely manner
Ensures accurate CRM logs based on Emerson standards and procedures
Maintains an updated CRM database by adding new customer contacts and accounts
Sends acknowledgement of receipt for RFQs and POs to the customer
Assigns CRM tasks to the responsible person in the Sales Office
Provides support to the Sales team that meets customer requirements and ensures the highest standards of presentation
Updates CRM database with the relevant information for every query that is being logged
Works with UK Sales Coordinator to process incoming emails into the UK Sales mailbox
Facilitates the archiving of all documents used in the logging phase in OCM/WCC
Flexibility, depending on urgent enquiries received at the sales desk
Liaise with colleagues to ensure any customer warrany, SR process is completed through to customer resolution.
Ensure the consistent delivery of the highest levels of service, both internally and externally.
Support colleagues in the team, and across the business, as directed by your Line Manager
Where necessary, load customer orders into business system, manage dates, ITC and commercial terms
Working with members of the sales operations team to collect relevant information from factory contacts regarding Order status, communicating progress back to customers in a proactive manner
Use the telephone, email, web chat, and online meetings to interact with customers and colleagues in a professional, friendly and supportive manner.
Ensure customer data and interactions are recorded accurately on our systems.
Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
To be a conscientious member of sales operations team and be prepared to be flexible in carrying out any other duties that may be required from time to time.
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:On successful completion of the Level 2 Customer Service Apprenticeship, you will have the opportunity to complete the Level 4 Sales Executive apprenticeship as well as further development opportunities within Emerson.Employer Description:By joining Emerson as an apprentice, you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organisation. We offer plentiful opportunities for advancement and support this through our formal personal development planning process.
Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our customers, products and applications.
Our inclusive company culture celebrates the unique perspectives, diversity of thoughts, and exceptional innovation that come to life when we actively seek to hire and develop the best, brightest team members from all backgrounds. These unique points of view help foster fresh thinking and new ideas, ensuring our continued success into the future.Working Hours :8.30 am-5.00 pm – We operate a hybrid working model of 4 days a week on site, 1 day working from home. The first 6 months will be fully office-based until after probation.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Proactive,Forward thinker....Read more...
We are looking for an enthusiastic individual to join our dedicated team here at Herd Mundy Richardson. You will work towards your Laboratory Technician apprenticeship qualification and will complete duties which include:
Handling of chemicals and instruments
Learn how to stock check
How to maintain a tidy workplace
About general Lab equipment maintenance and/or how to coordinate engineers for repairs and servicing of equipment in conjunction with our scientists
Learn about all about Health and safety processes and procedures to ensure you work safely within our labs
Be involved with variety of testing on pharmaceutical products
Become a part of a team involved with new projects on behalf of top pharmaceutical companies
Training:Level 3 Laboratory Technician Apprenticeship Qualification. Training Outcome:After completion of your apprenticeship, you will potentially have the opportunity to progress onto full-time positions within the business.Employer Description:HMR Labs specialise in cGMP-compliant analytical services. We are a market-leading pharmaceutical and analytical contract testing provider focused on delivering a time-efficient, client-centred approach.
With dedicated teams of analytical scientists that perform a comprehensive range of testing, we pride ourselves on delivering services that go beyond a standard contract testing provider. All our testing programs can be customised and delivered in a timeframe that suits you. We’re here to help you navigate regulatory approval of the following testing services: Stability Testing, Inhaled Product Testing, Finished Product Testing, Microbiological Testing, Method Development and Validation and Pharmaceutical Ingredient Testing.Working Hours :Monday - Friday 8.30am - 4.00pmSkills: Attention to detail,Organisation skills,Time management,Positive attitude....Read more...
Duties include but not limited to:
Keeping well-organised files and records of business activity
Social medias updates and website
Interacting with clients, on the phone or in person
Following up on business communications, billing, and orders
Collecting and inputting company data
Making travel arrangements
Building relationships with clients
Supporting executive team and other office staff
Ordering office stationery and supplies
Participating in office meetings and taking minutes
Any other administrative tasks as required
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard, which includes:
Excellent work experience
End-Point Assessment (EPA)
What is the expected career progression after this apprenticeship?
What will happen next?
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training:
Full apprenticeship training provided, working towards an Advanced Level Apprenticeship gaining a Level 3 business administrator qualification
Training Outcome:
Full-time employment prospects for the right apprentice upon completion of level 3 apprenticeship
Employer Description:At Block Aid we have the stock to handle any enquiry and we also own and manage a unique range of vehicles and equipment to ensure we are never beaten by location or terrain. It means whatever your problem; we have a solution to suit your needs - plus an innovative 'can do' attitude that keeps our clients coming back!
Block Aid ltd is a commercial drainage and specialist Haulier. They were established in 1995 and have 1 million turnovers. It’s a family run business and has a great team to work with in professional and friendly environment.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Good attendance,Willing to learn,Good listener,Polite,Hardworking,Approachable,Positive,Motivated,Flexible....Read more...
Providing support to both our Stockport and Rochdale business areas, you will support the Contract Administrators in a variety of administrative duties from preconstruction to job completion. Some of the responsibilities are:
Check and authorise time sheets on George Cox portal
Collect and log delivery tickets
Issue KPI information, H&S stats and people hours to the client where required
Printing of drawings and site documentation
Obtain and save the Purchase Order (PO)/Letter of Intent (LOI)/Contract Documents
Enter order onto COINS/George Cox Portal
Diarise monthly valuation deadlines/monitor valuations sent to accounts to raise an application/invoice for payment
Weekly cost sheet management
General office duties
Training:Depending on where you live, you may attend either Salford College or Bury College to complete your apprenticeship.
Apprentices will attend college 1-day per month to achieve an NVQ Level 3 in Business Administration.
The apprentice will also be supported by the Contract Administrator and Business Centre Manager.Training Outcome:Strong candidates will be given the opportunity to become permanent employees.Employer Description:George Cox and Sons Ltd. are a civil engineering and highway contractor working across the north-west on a number of local authority, long term, framework contracts. As a result of an increase in works, George Cox are looking to increase their workforce and seeking to train and develop apprentices.Working Hours :Monday to Friday 08:00 - 16:00 (inclusive of unpaid breaks).Skills: Communication skills,Attention to detail,Organisation skills,Team working,Administration experience,MS office....Read more...
