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HR Manager
PEOPLE PARTNER / HR MANAGER Central London, 3 Full Days Per Week, £65,000 - £70,000 FTE (Pro Rata)We're working with a highly respected international law firm that works with governments, businesses and private clients across the globe. With a close knit team who pride themselves on being a collaborative firm with an exceptional culture and a genuinely people-first approach. This is a standalone HR role that has evolved significantly over recent years. Whilst you'll retain responsibility for the full employee lifecycle and generalist HR function, there is now a much greater focus on professional development, coaching and influencing senior leaders to help drive performance, engagement and career progression across the firm. If you're someone who enjoys building trusted relationships, coaching professionals at all levels and wants to play a strategic role within a high-performing professional services environment, this is an exceptional opportunity. The Role Reporting directly to the Managing Director and working closely with the COO and Partners, you'll be responsible for leading all aspects of the firm's HR function while driving learning, development and employee engagement initiatives. This is a varied role where no two days are the same, combining operational HR with strategic people development. HR Management Act as the firm's first point of contact for all HR matters. Provide expert guidance to Partners and managers on employment law, HR best practice and people management. Lead on employee relations matters, including disciplinary, grievance and performance management processes. Develop, review and implement HR policies, procedures and documentation. Manage the full recruitment process, partnering with hiring managers to attract high-quality talent. Coordinate onboarding and induction programmes for new employees. Manage annual salary and bonus reviews alongside performance appraisal processes. Oversee annual leave, absence management and family leave processes. Maintain accurate HR records and continuously improve HR systems and processes. Produce HR reports and people analytics to support business decision-making. Support workforce planning and succession planning across the firm. Conduct exit interviews and identify trends to improve employee retention. Professional Development & Employee Engagement Coach and support employees to maximise performance, career progression and personal development. Partner closely with the firm's Partners, helping influence and develop leadership capability. Identify individual and firm-wide learning and development opportunities. Facilitate regular feedback between employees and senior leadership. Monitor workloads and employee wellbeing, helping create a positive and supportive culture. Develop initiatives that enhance employee engagement, retention and overall experience. Champion the firm's values and act as a trusted advisor across all levels of the business. About You We're looking for an experienced HR professional who enjoys working autonomously within a professional services environment and has a genuine passion for developing people. You'll bring: Previous HR Generalist or HR Manager experience within a law firm or professional services environment. Strong knowledge of UK employment law and HR best practice. Experience managing the full employee lifecycle. A genuine passion for coaching, mentoring and employee development. Confidence influencing and building relationships with senior stakeholders and Partners. Excellent communication and interpersonal skills with high emotional intelligence. Strong judgement, resilience and the ability to manage confidential matters with discretion. Experience working independently as the sole HR professional would be advantageous. CIPD Level 5 (or equivalent) is desirable. A recognised coaching qualification (ILM, EMCC, ICF or similar), or demonstrable coaching experience, would be highly beneficial. What's on Offer £65,000 - £70,000 FTE (pro rata) Part-time position working 3 full days per week (9:00am-6:00pm) Opportunity to work from home one day per week following probation A genuinely supportive, collaborative and international working environment. The chance to shape the future of HR and professional development within a highly respected law firm. Why Join? This isn't a traditional standalone HR role. The foundations are already in place, and now the focus is on taking the firm's people strategy to the next level. You'll have the opportunity to influence senior leaders, develop talented professionals from around the world and make a visible impact within a close-knit team where your expertise will be genuinely valued. If you're looking for role where you can build meaningful relationships and shape culture, engagement and development, we'd love to hear from you. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Level 3 Teaching Assistant Apprentice
Over the period of the apprenticeship, you will undertake all of the following duties: Working under the direction of the SENCO and teaching staff, you will coordinate and deliver support for students with special educational needs both within the classroom and through targeted interventions. You will support teaching, learning, student wellbeing, and the effective operation of the SEN provision. Support for Students: Plan and deliver intervention programmes to support student progress Support teaching and learning in collaboration with class teachers Provide pastoral, social, emotional and mental health support Promote high expectations and positive outcomes for all students Contribute to the implementation of Pupil Passports, behaviour plans, support plans and mentoring programmes Encourage student participation, independence and engagement in learning Assist with personal care, welfare, medical needs, first aid and intimate care where required Ensure student safety through compliance with health and safety procedures Support educational visits, trips and extracurricular activities Support for the SENCO and Teaching Staff: Assist in developing, implementing and reviewing Pupil Passports and support plans Support classroom management through the consistent application of behaviour policies Supervise learning activities under the guidance of qualified teachers Assist with lesson preparation and the planning of learning activities Maintain accurate records of student progress and intervention outcomes Input and manage data to support monitoring and reporting processes Provide regular feedback on student achievement, progress and areas of concern Attend and contribute to review meetings, agency meetings and multi-professional discussions Liaise with the SENCO regarding students with additional or medical needs Provide general administrative support, including preparing resources and learning materials Support for the Curriculum: Promote literacy, numeracy and SEND strategies across learning activities Support the effective use of ICT and develop students' confidence and independence in its use Contribute to curriculum planning, delivery, evaluation and implementation Assist in the preparation and dissemination of learning resources Work collaboratively with external agencies and professionals supporting students Contribute to the development of school policies and procedures when required Support for the School: Safeguard and promote the welfare of all children and young people Comply with policies relating to safeguarding, child protection, health and safety, confidentiality and data protection Ensure equality of opportunity and inclusion for all students Develop positive relationships with parents, carers, support services and other professionals Contribute positively to the school's ethos, values and objectives Attend meetings, training and professional development activities as required Professional Responsibilities: Engage fully with people management policies, processes and performance expectations Establish constructive working relationships with colleagues and external agencies Participate actively in team meetings and collaborative working practices Recognise and develop your own strengths, expertise and professional skills Support and advise others where appropriate while maintaining professional standards at all times Training:Learners can expect mentoring and shadowing elements to the programme in the workplace, as well as independent study and specialist coaching from a vocationally competent learning coach. Applicants will come to understand how pupils learn and develop, while considering theories and influences in child development in relation to key stages. This will also allow apprentices to develop their own learning style. Through both off-the-job learning and working with a direct subject specialist, learners will come to develop technology skills that will support them in their role, and by working with teachers, apprentices will also understand and support formative and summative assessments for learning. Themes that will be covered: Contributing to the overall ethos and aims of the school, and promoting diversity, inclusion, equality and acceptance of all learners Implementing safeguarding policies and safe practice, including online safety, in line with legislation, policies and procedures, including maintaining confidentiality Promoting engagement and learning behaviours to support the development of independent learners Delivering individual and small group teaching within clearly defined/planned parameters in partnership with the teacher and other professionals Contributing to assessment and planning by supporting the monitoring, recording and reporting of learner outcomes and participation as agreed with the teacher Once EPA has been completed and passed the apprentice will achieve a level 3 Teaching Assistant apprenticeship as pass, merit or distinction grade.Training Outcome:On completion of the level 3 Teaching Assistant apprenticeship standard possible next steps could be: HLTA Level 5 Specialist Teaching Assistant Teaching Employer Description:High schoolWorking Hours :08:30 - 15:30, working days TBCSkills: Analytical skills,Initiative,Logical,Non judgemental,Patience,Team working ....Read more...
Sales Executive Apprentice
As an Apprenticeship Sales Consultant, you will learn how to support the full customer sales journey, from first enquiry through to completion, whilst developing professional sales skills through a nationally recognised apprenticeship. Working closely with experienced Sales Consultants and the wider team, you will gain hands-on experience in customer engagement, relationship-building, property sales processes, and ethical selling practices. This is an ideal opportunity for someone starting their career who is motivated, people-focused, and keen to learn. Key Responsibilities Customer engagement & experience Act as a welcoming first point of contact for customers via phone, email, online enquiries and in person Support customers through their early enquiry journey, providing accurate and helpful information Build positive relationships with customers, understanding their needs and motivations Ensure all customer interactions reflect the company’s values and customer-first approach Sales support Assist with managing and updating the sales pipeline and CRM system Support Sales Consultants with appointments, viewings, follow-ups and customer communications Learn how to qualify leads and identify customer needs Support the preparation of sales documentation and reservation paperwork Marketing & Presentation Help to maintain high standards in show settings, sales suites or appointment spaces Support local marketing activity, including events, open days and community engagement Learn how to present products and services confidently and professionally Administration & Compliance Accurately record customer information in line with GDPR and company policies Support sales administration activities, ensuring documentation is completed correctly Learn the importance of compliance, ethical sales practices and customer transparency Learning & Development Actively participate in all elements of the Sales Consultant Level 4 apprenticeship Apply learning from training into day-to-day work Seek feedback and demonstrate continuous improvement in sales and customer skills Key Performance Measures Timely follow-up of customer enquiries in line with agreed service standards Accuracy and completeness of CRM and sales records Customer satisfaction scores / feedback from interactions supported Contribution to sales activity (appointments booked, viewings supported, admin accuracy) Adherence to sales processes, compliance requirements and GDPR standards Accuracy of sales documentation and record keeping Maintaining presentation standards within sales environments Key Stakeholders Sales Consultants Area Sales Manager Marketing Team Sales Directors House and Estate Managers Sales Operations team Apprenticeship Training Provider Knowledge & Experience No prior sales experience required, but would be beneficial Exposure to customer interaction (e.g. retail, hospitality, volunteering) Experience working in a professional or team‑based environment Experience using digital systems (e.g. booking systems, databases, email platforms) Experience in working towards regular targets/KPI’s would be desirable Training: In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification, which will help start your career and give you an insight into the business's processes and procedures Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly / fortnightly meetings with you You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours Training Outcome:While there is no guarantee of a permanent role at the end of the apprenticeship, we hope that successful completion will provide opportunities to apply for suitable vacancies within the Sales and Commercial Team or other areas of the business. The apprenticeship is designed to provide valuable skills, knowledge, and experience that can support future career development both within McCarthy & Stone, and beyond.Employer Description:McCarthy & Stone is one of the UK’s leading retirement living developers and managers, specialising in housing for older people. Founded in 1977, the company designs, builds, and manages retirement communities across the country, offering a range of apartments and services for people aged 55 and over. Its developments are designed to support independent living while providing added security, convenience, and opportunities for social interaction. Many communities include features such as communal lounges, landscaped gardens, on-site managers, and optional care and support services. McCarthy & Stone aims to help older adults maintain their independence and enjoy an active lifestyle in a safe and welcoming environment.Working Hours :Tuesday - Saturday, 10.00am - 5.30pm. 20 minute lunch break.Skills: Communication skills,IT skills,Organisation skills,Analytical skills,Team working,Initiative,Time management,Problem solving,Commercial awareness ....Read more...
Business Administration Assistant And HR Support Apprentice
To work effectively as part of a team and actively contribute to the smooth running of the office including HR and personnel processing and data information systems Contribute to the ethos of the school To provide general assistance to the school office, School Business Manager and carry out administration and first aid duties within the school To perform front of house duties and be first point of contact for parents and visitors to the school To work cooperatively within a team and to support and maintain the high standards of professionalism in the office environment To assist the School Business Manager in their responsibilities for the general welfare of staff and pupils and all administrative office duties To assist the School Business Manager with general routine matters of organisation to facilitate the smooth running of the school General Administrative duties as directed by the Head teacher, Deputy Head teacher or School Business Manager Dealing with enquires whether by telephone, in person or in writing Receiving and escorting visitors in the school and provide hospitality Opening and distributing the post and any deliveries received, ensuring ALL delivery notes are passed on to the finance officer when checked To support with recruitment and selection processes, including placing advertisements, providing shortlisting packs, making interview arrangements and completing vetting checks, in line with safer recruitment responsibilities Process Disclosure and Barring Service (DBS) Applications, including verification of documents To work closely with school leaders regarding student placements and volunteers ensuring relevant safeguarding checks are in place To support in ensuring that monthly reports and all paperwork regarding new appointments, changes to contract and resignations are completed and forwarded to the School Business Manager in order to meet required deadlines To support in ensuring that all absence records (sickness, annual leave, compassionate, dependent etc.) are accurately maintained and regularly updated on the schools Management Information System (MIS), and correlate with data provided to payroll Any other duties as required Promote the safety and wellbeing of pupils, and help to safeguard pupils’ well-being by following the requirements of Keeping Children Safe in Education and our school’s child protection policy Personal and professional conduct: Uphold public trust in the education profession and maintain high standards of ethics and behaviour, within and outside school Have proper and professional regard for the ethos, policies and practices of the school, and maintain high standards of attendance and punctuality Demonstrate positive attitudes, values and behaviours to develop and sustain effective relationships with the school community Take on feedback and actions points to improve performance and efficient as and when needed Respect individual differences and cultural diversity To comply with, and assist with the development of policies and procedures, and report all concerns to an appropriate person in respect of: Safeguarding Health, safety and security Confidentiality Data protection Finance Policy and appendices Ensure that the school’s administrative systems contribute to the school’s commitment to equality of access to opportunities to learn and develop for all pupils Undertake these duties within agreed school objectives, policies and procedures and promote the school’s and Local Authority’s Equal Opportunities Policy Training: In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Administration qualification which will help start your career and give you an insight into the businesses processes and procedures Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours Training Outcome: Training to be finance officer or a school SBM Move to corporate work within the civil service Specialise in HR or finance or other roles within the school office Additional training and qualifications Employer Description:Whitehall is a collaborative and inclusive school in Waltham Forest which is committed to ensuring the very best outcomes for all members of our school community. We are very proud to also have a Specialist Resource Provision for Deaf pupils.Working Hours :Monday - Friday, 08:00 - 15:30 (Term time only) 30 Minute lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Knowledge of MS packages,Experience working to targets,Working to deadlines,Working at speed with accuracy,Managing own workload,Prioritising workload ....Read more...
Senior Customer Service Manager - 12 month Fixed Term
About You12-Month Fixed-Term ContractHelp shape the future of customer experienceAre you passionate about delivering exceptional customer service and creating positive outcomes for customers, communities and stakeholders? You'll be an experienced customer service leader who combines strategic thinking with a practical, hands-on approach.You'll enjoy tackling complex issues, piecing together information from multiple sources and finding solutions that deliver the best possible outcome for customers and stakeholders.We're looking for someone who:Has significant experience in a senior customer service, customer experience or customer strategy leadership role, ideally within a complex organisation.Has experience managing complex correspondence, complaints or customer cases, often involving technical or sensitive issues.Can confidently write and review communications for a wide range of audiences, from general customer enquiries through to Executive and Government-level correspondence.Understands how to translate complex information into clear, accessible language that informs, reassures and builds trust.Is a confident and empathetic people leader who can build, coach and inspire high-performing teams.Leads with integrity, energy and a strong set of values.Has a continuous improvement mindset and understands how technology can be used to improve efficiency, effectiveness and customer outcomes.Understands how excellent customer service contributes to wider organisational and commercial objectives, balancing customer outcomes with business needs.Thrives on challenge and enjoys balancing strategic priorities with day-to-day operational leadership.Most importantly, you'll be someone who genuinely cares about customers, enjoys making a difference and wants to work in a role where you'll be challenged and valued in equal measure.About The RoleThis is an exciting opportunity to lead a highly respected customer correspondence, incident support and complaints team while helping to shape and deliver our strategic customer plan. You'll join an organisation already recognised for service excellence through the Institute of Customer Service's SERVICEMARK accreditation and play a key role in taking our customer experience to the next level.This is a role with genuine influence. You'll be trusted to balance strategic thinking with operational delivery, helping to embed a customer-focused culture across the organisation while ensuring we continue to provide fair, responsive and high-quality support to our customers.If you enjoy solving complex problems, bringing people together to find solutions and leading teams that make a real difference, we'd love to hear from you.As Senior Customer Strategy and Support Manager, you'll lead our established customer correspondence, incident support and complaints team and play a key role in bringing our customer plan to life.You'll be responsible for both the strategic direction and operational delivery of the service, ensuring we continue to meet the high standards our customers expect while identifying opportunities for improvement and innovation.Working closely with colleagues across the organisation, you'll help strengthen our customer-focused culture, use customer insight to drive change and ensure every interaction reflects our values and commitment to service excellence.Key responsibilities include:Leading the development and delivery of customer strategy and continuous improvement initiatives.Managing complex correspondence, incidents and complaints, ensuring fair, consistent and customer-focused outcomes.Overseeing formal communications with a range of audiences, including customers, stakeholders, local authorities, Government departments and Executive teams.Translating complex and highly technical information into clear, accessible and engaging communications.Identifying opportunities to improve efficiency, effectiveness and customer outcomes through process improvement, insight and technology.Leading, coaching and developing a high-performing customer-focused team.Building strong relationships across the organisation to influence and embed best practice in customer experience.Supporting the delivery of organisational and commercial objectives by ensuring customer needs, insight and experience inform service delivery and decision-making.We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!Why Join Us?This is an opportunity to shape how we engage with customers across the organisation while leading a team that already has a strong reputation for service excellence.You'll have the freedom to influence, improve and innovate, working alongside passionate colleagues who believe in putting customers at the heart of everything they do.If you're looking for a role where you can make a lasting impact on customers, services and organisational culture, we'd love to hear from you.To find out more about the role, please take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 12th July 2026Sifting date: Monday 13th July 2026Interviews: w/c 13th and 20th July 2026(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityWhy join us?Make a real difference with flexibility, long‑term security and support for life outside work.At the Mining Remediation Authority, you’ll do meaningful work that improves people’s lives and protects the environment, while building a sustainable and balanced career.Flexibility that fits your life – hybrid working and flexibility in how you manage your timeFinancial security for your future – including a pension with up to 29% employer contributionTime to recharge – 27.5 days’ annual leave plus bank holidays, with options to flex more daysSupport through life’s big moments – generous family leave and flexibility when you need it mostOpportunities to grow – funded learning, development and professional subscriptionsWellbeing support you can use every day – including a monthly wellbeing allowance, confidential support and practical health benefitsFind out more about our full range of benefits and what it’s like to work with us here Life pageAbout usAt the Mining Remediation Authority, we make a real difference to people and places across Great Britain. From managing mining hazards to protecting the environment, our work keeps communities safe. We’re also playing an exciting role in the future of energy, helping to unlock mine water heat as a sustainable source to support the UK’s net zero ambitions. Our people are knowledgeable, collaborative and committed to doing the right thing for each other and for the communities we serve.Why this mattersYou’ll be joining an organisation that’s proud of the impact we make. We’re supportive, inclusive and genuinely care about delivering the right outcomes for communities across England, Scotland and Wales. Discover more about our work in our Business PlanInclusion matters to usWe’re committed to building a workforce that reflects the diversity of the communities we serve, and we welcome applications from everyone.We offer a guaranteed interview scheme for disabled applicants and those from minority ethnic backgrounds who meet the minimum criteria.If you need any adjustments as part of the recruitment process, please contact us at Recruitment@MiningRemediation.gov.uk or call 01623 637000 we’re here to support you. ....Read more...