As Bar and Waiting Staff at Stonehouse you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and maths (if you don't already have GCSE)
30 hours paid work every week
BENEFITS FOR M&B STAFF:
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20-year-olds: £10 per hour
21+ year-olds: £12.21 per hour
At Mitchells and Butlers, you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15-months.Training:Hospitality Team Member Apprenticeship - Food and Beverage Service Level 2 including Functional Skills in maths and English.Training Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Harvester you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and maths (if you don't already have GCSE)
30 hours paid work every week
Benefits For M&B Staff:
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £10 per hour
21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:Food and Beverage Team Member L2 including Functional Skills in maths and English.Training Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Castle you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
-Greet, serve and look after our guests
-Maintain the highest standards of cleanliness and safety
-Work with the team to create a friendly atmosphere our guests will love
-Know the menus inside out, making recommendations to our guests
-Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes :
-A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
-A mixture of on and off the job training, including workshops and webinars
-Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
-Feedback sessions to discuss progress
-Obtain Functional Skills in English and maths (if you don't already have GCSE or equivalents)
-30 hours paid work every week
Benefits for M&B Staff:
-Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
-Never a dull moment - fun, laughs and lifelong friends!
-Funded qualification up to degree level
-Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
-Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
-On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £10 per hour
21+ year olds: £12.21 per hour
At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:Food and Beverage Team Member L2 including Functional Skills in Maths and English.Training Outcome:Ongoing support and developmentEmployer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmedSkills: Team Working,Organisation Skills....Read more...
As Bar and Waiting Staff at Premium Country Pubs you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
Greet, serve and look after our guests
Maintain the highest standards of cleanliness and safety
Work with the team to create a friendly atmosphere our guests will love
Know the menus inside out, making recommendations to our guests
Be a champion of brand standards
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Food and Beverage Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
A mixture of face-to-face and Skype/phone catchups every 4 - 6 weeks
A mixture of on and off-the-job training, including workshops and webinars. reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
Feedback sessions to discuss progress
Obtain Functional Skills in English and maths (if you don't already have GCSE)
30 hours of paid work every week
Benefits for M&B Staff:
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller &
Carter or family roast at Toby Carvery, we've got you covered
Never a dull moment - fun, laughs and lifelong friends!
Funded qualification up to degree level
Charity is important to us. From the company charities to the one which is close to your heart, you can choose how to give something back
Enjoy a 33% discount on a cosy stay at our Inn Keepers Lodges
On top of all this, we offer a pension, 28 days paid holiday, high-street shopping discounts and we even give you free shares
Wage will be:
16–20-year-olds: £10 per hour
21+ year olds: £12.21 per hour
At Mitchells and Butlers, you will be working towards a Food and Beverage Team Member Level 2 Apprenticeship standard over the course of 15 months. Training:Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in maths and English.Training Outcome:Ongoing support and development.Employer Description:You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.Working Hours :Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Join our Dental Nurse Apprenticeship and gain the skills, knowledge, and qualifications you need for a successful career in dental nursing. With ongoing support and hands-on training, you'll be ready to make a real difference in patient care. (Manchester).
What You’ll Be Doing:· Assisting dentists with treatments, from routine check-ups to specialist procedures.· Providing patients with high-quality care and support.· Setting up and cleaning surgeries, sterilising instruments, and preparing materials for treatments.· Updating patient records and maintaining essential equipment.· Following practice policies and procedures to ensure a safe, efficient environment.How It Works:
Practical Training: Learn on the job with the support of your dental practice, mastering the skills required for daily responsibilities.
Theoretical Training: Study the science and principles of dental nursing through online learning, guided by Skills4Dental Training. Working towards a Dental nurse (GDC 2023) (Level 3) qualification.
Off-the-Job Learning: Complete dedicated training during paid working hours to enhance your skills.
This apprenticeship is your pathway to a rewarding career in healthcare, offering hands-on experience, paid learning, and nationally recognised qualifications. Start building your future in dental nursing today!Training:Dental Nurse (Integrated) Level 3.Training Outcome:Advancing Within Dental Nursing:
Lead Dental Nurse: Take on more responsibilities by managing other dental nurses and overseeing practice operations.
Practice Manager: Move into a management role, handling the day-to-day running of the dental practice.
Specialisation Opportunities:
Orthodontic Nursing: Assist in orthodontic treatments, gaining expertise in appliances and aligners.
Moving Into Clinical Roles:
Dental Hygienist or Therapist: With further qualifications, progress into roles focused on providing oral hygiene treatments or minor dental procedures.
Extended Duties Dental Nurse: Gain additional skills such as fluoride application, impression taking, or assisting in sedation procedures.
Transition to Education or Research:
Trainer or Assessor: Use your experience to teach and assess trainee dental nurses.
Dental Researcher: Contribute to advancements in dentistry by working in research roles.
Related Healthcare Careers:
Specialist Healthcare Settings: Work in maxillofacial units, hospitals, or with oral surgeons.
Broader Healthcare Roles: Transition into other areas of healthcare, leveraging transferable skills.
Extended Skills:
Dental Radiography: Train to take radiographs, an essential skill in modern dental practices.
Oral Health Promotion: Work with patients and communities to educate on oral hygiene and preventative care.
Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Days and shifts to be confirmed.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Organisation skills,Patience,Team working....Read more...
Join our Dental Nurse Apprenticeship and gain the skills, knowledge, and qualifications you need for a successful career in dental nursing. With ongoing support and hands-on training, you'll be ready to make a real difference in patient care.
What You’ll Be Doing:
Assisting dentists with treatments, from routine check-ups to specialist procedures
Providing patients with high-quality care and support
Setting up and cleaning surgeries, sterilising instruments, and preparing materials for treatments
Updating patient records and maintaining essential equipment
Following practice policies and procedures to ensure a safe, efficient environment
How It Works:
Practical Training: Learn on the job with the support of your dental practice, mastering the skills required for daily responsibilities
Theoretical Training: Study the science and principles of dental nursing through online learning, guided by Skills4Dental Training
Working towards a Dental nurse (GDC 2023) (Level 3) qualification
Off-the-Job Learning: Complete dedicated training during paid working hours to enhance your skills
This apprenticeship is your pathway to a rewarding career in healthcare, offering hands-on experience, paid learning, and nationally recognised qualifications. Start building your future in dental nursing today!Training:
Dental Nurse (Integrated) Level 3 Apprenticeship Standard
Training Outcome:Advancing Within Dental Nursing:
Lead Dental Nurse: Take on more responsibilities by managing other dental nurses and overseeing practice operations
Practice Manager: Move into a management role, handling the day-to-day running of the dental practice
Specialisation Opportunities:
Orthodontic Nursing: Assist in orthodontic treatments, gaining expertise in appliances and aligners
Moving Into Clinical Roles:
Dental Hygienist or Therapist: With further qualifications, progress into roles focused on providing oral hygiene treatments or minor dental procedures
Extended Duties Dental Nurse: Gain additional skills such as fluoride application, impression taking, or assisting in sedation procedures
Transition to Education or Research:
Trainer or Assessor: Use your experience to teach and assess trainee dental nurses
Dental Researcher: Contribute to advancements in dentistry by working in research roles
Related Healthcare Careers:
Specialist Healthcare Settings: Work in maxillofacial units, hospitals, or with oral surgeons
Broader Healthcare Roles: Transition into other areas of healthcare, leveraging transferable skills
Extended Skills:
Dental Radiography: Train to take radiographs, an essential skill in modern dental practices
Oral Health Promotion: Work with patients and communities to educate on oral hygiene and preventative care
Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday - Friday, Shifts to be confirmed. Flexibility required.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,Non judgemental,Organisation skills,Patience,Team working....Read more...
As a Bar and Waiting Staff member at Miller and Carter, you are the personality behind the beer pumps, the expert on the drinks' menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.
Responsibilities:
Greet, serve and look after our guests.
Maintain the highest standards of cleanliness and safety.
Work with the team to create a friendly atmosphere our guests will love.
Know the menus inside out, making recommendations to our guests.
Be a champion of brand standards.
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.
By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Food and Beverage Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes:
A mixture of face-to-face and Skype/phone catch-ups every 4–6 weeks.
A mixture of on and off-the-job training, including workshops and webinars.
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer.
Feedback sessions to discuss progress.
Obtain Functional Skills in English and Maths (if you don't already have GCSE or equivalents).
30 hours paid work every week.
Benefits for M&B staff
Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter or a family roast at Toby Carvery, we've got you covered.
Never a dull moment – fun, laughs and lifelong friends!
Funded qualification up to degree level.
Charity is important to us. From the company charities to the one which is close to your heart, you can choose how to give something back.
Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
On top of all this, we offer a pension; 28 days' paid holiday; high-street shopping discounts; and we even give you free shares!
Wage will be:
16-20 year olds: £10 per hour.
21+ year olds: £12.21 per hour.
At Mitchells and Butlers, you will be working towards a Food and Beverage Team Member Level 2 Apprenticeship standard over the course of 15 months.Training:Food and Beverage Team Member Apprenticeship L2, including Functional Skills in Maths and English.Training Outcome:Ongoing training and development within the business.Employer Description:Mitchells & Butlers is one of the largest operators of pubs, bars and restaurants in the UK. With 16 brands over 1650 locations, our apprentices can find themselves cooking a delicious steak in Miller & Carter, pouring the perfect pint in O'Neills or serving a family dinner in Harvester.Working Hours :30 hours per week. Exact days and shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
To provide administration and secretarial support to the practice, by successfully completing clinical correspondence training to ensure appropriate knowledge of coding and understanding of protocols and procedures is obtained and applied when carrying out duties.
The role will incorporate managing incoming patient correspondence and requests. To include clinical coding, reading and sharing sensitive information, word processing and typing skills and general clerical work over three sites.
Job responsibilities:
Responsible for managing, assessing priority and appropriately distributing all clinical correspondence in accordance with our protocols
Responsible for coding letters and contents to patient record
Ensuring all documents are filed correctly and accurately
Process incoming e-mails to the business in a timely fashion in accordance with relevant procedures
Working with the Healthcare Providers, sharing sensitive information as required
To provide efficient copy typing for GPs and health professionals as required. This includes the typing of letters, reports and patient referrals etc. in an accurate and quality manner
Screen incoming tasks and work lists for urgent / 2WW / advice and guidance and actioning appropriately
Review daily worklists for advice and guidance responses and where referrals have come back with an issue, action appropriately
Provide ad hoc administrative support related to QOF under instruction of the Assistant Practice Manager
Provide ad hoc administrative support related to the Pharmacy Team recalls under instruction of the Assistant Practice Manager
Any other administrative duties deemed appropriate and agreed by the Assistant Practice Manager
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Training:Business Administrator Level 3 Apprenticeship Standard:
As an Apprentice you’ll:
Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job
Get paid and receive holiday leave
Get hands-on experience in a real job
Complete assessments during and at the end of your apprenticeship
Be on a career path with lots of future potential
Training Outcome:
This vacancy is for at least duration of the apprenticeship programme
There is also the possibility of fulltime administrative role following successful completion of the apprenticeship
Employer Description:We are a partnership practising in our purpose-built surgery in Victoria Road, Marlow and at two branch surgeries at Lane End and Hambleden.
Surgery consultations are normally by appointment and there are specialist clinics in various fields.
The Marlow Surgery is responsible for training qualified doctors in general practitioner skills.Working Hours :Monday - Friday, between the hours of 8.00am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Non judgemental,Confidentiality....Read more...
n Early Years Apprenticeship at Bright Little Stars offers you the chance to gain a nationally recognised qualification that will help you enjoy a rewarding, worthwhile and fun career in childcare. Our Early Years Apprenticeships develop your knowledge and skills on and off the job, giving you the chance to earn and learn at the same time.You carry out a 5 week paid trial which decides what kind of learner you are- then we match your unique learner needs to the best apprenticeship programme for you.As an Early Years Apprentice, you will study towards either a Level 2 or 3 Early Years Practitioner.Duties include:
As an Early Years Apprentice, you will study towards either a Level 2 or 3 Early Years Practitioner
Duties include:
Plan and carry out child initiated and adult led play activities supporting children’s individual needs and interests
Provide play activities which encourage and promote children’s numeracy, literacy and language development
Undertake the role of the key person to help children feel safe, secure and valued
Carries out observations and use these effectively to understand the changing needs of their individual key children and plan for the interests in line with the early years foundation stage
Carry out care routines such as nappy changing, toileting, hand washing and feeding routines with care, respect and compassionWork in partnership with other professionals, parents, colleagues and children to meet the individual needs of children
Ensure the welfare, well-being and safety of children is promoted and report safeguarding issues and concerns to the person in charge
Take an active part in the completion of their apprenticeship, meeting deadlines set by their trainer assessor and working with the dedicated mentor to develop their knowledge, skills and behaviours
Work in a non-discriminatory way to ensure all children have equal access to opportunities
What’s On Offer:
High Apprentice Salaries Above Government Standard- up to £7.55 dependant on age and experience
Daily Hot Staff Lunches
Win BLS Bucks Rewards Such as Virgin Experience Days
Wellness Programme
Job Opportunities after Completion of Apprenticeship
Paid Training Days
Mentor System
Work With Qualified Teachers
Apprentice Support Days
Training:Your full role and responsibilities will be set out by your employer.
They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:
Knowledge, Skills and Behaviours
Level 3 Diploma for the Early Years Educator
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid
Level 2 Functional Skills in maths and English (if required)
This will be delivered by your dedicated training provider, Realise.Training Outcome:
We have had the pleasure in supporting numerous Bright Little Stars team members to grow from strength to strength, both personally and professionally, changing roles and locations in order to meet personal and professional goals
You will be able to develop and grow your career at Bright Little Stars
Employer Description:Bright Little Stars Nursery, Stratford is the newest addition to the Bright Little Stars Group. Opened in May 2021, it is conveniently located next to the Queen Elizabeth Olympic Park within the New Garden Quarter development and has excellent public transport links. Our modern, purpose-built Nursery provides an exciting, safe and secure environment for your little one.Working Hours :Monday to Friday
40 hours per week
Shifts to be confirmedSkills: Administrative skills,Analytical Skills,Attention to detail,Communication Skills,Creative,Customer care skills,Initiative,IT skills,Logical,Maths and English,Non judgemental,Number skills,Organisation skills,Patience,Physical fitness,Presentation skills,Problem solving skills,Team working....Read more...
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Duties and Responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Reception Manager/ Practice Manager dependent on current and evolving practice workload and staffing levels:
Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits, test results and telephone consultations and ensuring callers are directed to the appropriate route and/or Healthcare Professional
Taking messages and passing on information
Filing and retrieving paperwork
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Providing clerical assistance to practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning
Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Training:As an apprentice you’ll:
Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job
Get paid and receive holiday leave
Get hands-on experience in a real job
Complete assessments during and at the end of your apprenticeship
Be on a career path with lots of future potential
Training Outcome:
This vacancy is for at least duration of the apprenticeship programme
There is also the possibility of fulltime administrative role following successful completion of the apprenticeship
Employer Description:We are a partnership practising in our purpose-built surgery in Victoria Road, Marlow and at two branch surgeries at Lane End and Hambleden.
Surgery consultations are normally by appointment and there are specialist clinics in various fields.
The Marlow Surgery is responsible for training qualified doctors in general practitioner skills.Working Hours :Monday- Friday, between the hours of 8.00am- 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Non judgemental,Confidentiality....Read more...
