We are looking for an organised and enthusiastic individual to join YTA Training as a Business Administration Apprentice.
As a Business Administration Apprentice, you will provide essential support to our busy team. You will develop a broad range of administrative skills while acting as the first point of contact for enquiries. Your role is key to ensuring our processes remain efficient and that every customer receives a professional and seamless experience.
Key ResponsibilitiesAs you learn and progress, your day-to-day duties will include:
Making outbound calls to warm leads and prospective students to discuss our courses and guide them through the onboarding process.
Handling inbound telephone and email enquiries, acting as the first point of contact to help prospective students find the right training path.
Managing and growing our social media presence. You’ll create engaging content to showcase student success and promote upcoming course dates.
Actively collecting student reviews and student journey information to help create authentic marketing content and monitor student results/success rates.
Printing and assembling student portfolios, ensuring all training materials are ready for course start dates.
Learning to process simple invoices and maintain accurate financial records for course bookings.
General administrative tasks, such as managing post, monitoring office supplies and ensuring our customer database is accurate and up to date.
Training:Flexible deliver including the following:
Formal Learning Sessions: One 2-hour session per 4 weeksInterim 1-to-1s: Weekly or bi-weekly informal catchups (usually online).
Formal Progress Reviews: Meetings with the apprentice and their Line Manager (LM) initially at the 6-week mark, and every 12 weeks thereafter.
The learner and employer to decide how to best structure their "Off-the-Job" training time. Some prefer one full study day per week, while others find it more effective to allocate 2 hours daily.
Training Outcome:At YTA Training, we believe in practicing what we preach regarding professional development. Upon successful completion of the apprenticeship, there may be an opportunity for a permanent position.Employer Description:YTA is the UK’s premier training centre for construction training and assessment backed up by outstanding independent customer reviews.
YTA is an approved training provider and has accreditation to offer nationally recognised qualifications on behalf of NOCN Cskills (Construction Skills) formally CITB (Construction Industry Training Board)Working Hours :Monday to Friday 8:30am to 5pm
1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Proactive Attitude....Read more...
Working alongside the dentist, taking instruction from them and responding in an appropriate manner
Maintaining good infection control procedures and adhering to policies and protocols
Ensuring cleanliness of surgery, equipment and instruments used and carrying out general housekeeping duties
Dictate information from the dentist and recording patient information correctly
Arrange appointments, answering calls and inputting data on the computer
Assist with administration tasks and ensure records are kept up to date and to maintain confidentiality at all times
Dental nurses interact daily with patients and therefore you must be able to make patients feel welcome and offer reassurance to anxious patients, endeavouring to make their experience as comfortable as possible.Training:Level 3 Dental Nurse Apprenticeship Standard, which includes:
Level 2 functional skills in maths and English (if required)
End-Point Assessment (EPA)
There will be limited sessions that will require college attendance at our Walsall Campus, during the training period. All other sessions remain virtual on a once weekly basis.
Full-time apprentices will typically spend 15 months on-programme (before the gateway) working towards the occupational standard, with a minimum of 20% off the-job training. As this vacancy is not a full-time apprenticeship the duration has been extended.
The purpose of the End-Point Assessment (EPA) is to test that an apprentice is fully capable of doing their job before they receive their apprenticeship certificate. It also helps to demonstrate that what an apprentice has learned can be applied in the real world.
EPA methods of examination examples:
Assessment method 1: Knowledge Test
Assessment method 2: Observation of Practice
Assessment method 3: Interview underpinned by a portfolio
The focus is now on the outcome of an apprenticeship and apprentices have to demonstrate the knowledge, skills and behaviours that employers have identified they need.
Training is virtual once per week however there are x3 taught sessions that will require mandatory college attendance. Notice of these will be provided upon enrolment.Training Outcome:Once qualified you can register as a dental nurse with the General Dental Council. Progression routes are available, and you can study further in dental related qualifications at Level 4.
Radiography
Oral Health Practitioner
Sedation
Employer Description:A busy NHS practice, offering a range of services including fillings, crowns & bridges.Working Hours :Specific days and shifts are to be confirmed upon interview, with the practice.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties will include:
Answering the telephone, filtering and transferring calls, taking and passing on messages
Franking post (daily at 4pm) taking outgoing mail to the post box (if applicable), ensuring it has the correct postage
Ensuring printers and photocopiers are working at all times Refilling paper, changing toners, resolving basic paper jams or errors, calling engineers if necessary
Creating, printing and laminating notices or documents for notice boards
Assisting with collating, printing and sending out service charge demands, annual accounts, circulars etc. and raising postage and copying invoices
Preparing standard letters & carrying out mail merges
Typing and distributing Directors and Residents meeting agendas and minutes
Providing lessees/homeowners with service charge and ground rent statements
Proof reading documentation
Organising meetings and diary dates
Uploading of H&S certificates to portal
Adhoc admin duties as required
Training:For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision-making and the understanding of tools and techniques in relation to time and project management. The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice. This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.Training Outcome:
Upon successful completion of the apprenticeship, there may be the opportunity for a permanent position
Employer Description:Established in October 2007, Omnicroft Limited is a family owned business delivering a personal estate and block management service using trusted contractors. We currently manage in excess of 3,000 units over 100+ developments across Kent and South East London, comprising blocks of flats and houses. As a member of The Property Institute (formally known as ‘ARMA’), a RICS member (Royal Institution of Chartered Surveyors), and The Property Redress Scheme (PRS), the quality of services we deliver are accredited to the highest standards in our industry sector.Working Hours :Monday- Friday.
9am to 5pm (1 hour lunch break).Skills: Communication skills,IT skills,Organisation skills,Interpersonal Skills,Adaptable,Enthusiastic,Positive Attitude,Reliable,Good Time Keeping....Read more...
Excellent opportunity to work in a varied role within a busy finance department whereby you will gain knowledge and experience across areas such as purchase ledger, sales ledger and credit control.
The role will involve a large amount of use of our ERP system, Business Central, as well as Excel, so it is ideal for someone looking to start their career in finance. As well as working alongside individuals who have already qualified or are currently studying.
Process supplier invoices and credit notes onto the ERP system in a timely manner using the appropriate programme to ensure correct sales invoicing to the customer and complete accurate records are retained on the Business Central system.
Update sales and purchase order screens with delivery dates, sell and buy prices, obtaining information from appropriate colleagues if information is incomplete.
Process credit note requisitions, once correctly authorised, in a timely and accurate manner using the appropriate programme to ensure accurate records are retained on the Business Central system.
Assist customer service advisers and product managers with invoicing and credit queries.
Scan, attach to records and file all documents in an accurate and timely manner to enable fast and easy retrieval.
Reconcile supplier statements to allow payment to be made
Answer telephone queries from customers and area managers
Record receipts from customer payments via card payments/ BACS / cheques
During colleagues’ absences, they monitor all work and prioritise urgent tasks, bringing to management’s attention where documents are not being processed.Training:You will attend the Shrewsbury College, London Rd, Campus one day per week during term time for the duration of your apprenticeship, with the remainder of the working week being based within the workplace.Training Outcome:A successful candidate can expect potential future employment upon completion of this Apprenticeship.
This Apprenticeship provides an excellent opportunity for a committed, hardworking and enthusiastic individual and could effectively provide the foundations of a long-term career within the organisation.Employer Description:ACT are a nationwide, farmer-owned, agricultural trading limited company established in 1962 with turnover of c.£100m.
We supply essential farm inputs to farmers throughout England, Wales and Scotland. ACT supplies UK farmers with:
Fertilisers
Animal feeds, minerals
Seeds (grass, maize, cereals etc)
Animal health medicines
Fuel & Oil and
Crop packaging
Working Hours :Monday to Friday, 9am to 5pm, with 30 minutes lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Our client base is diverse and ranges in size from large companies to small sole traders. As a result, we can offer a wider exposure to a variety of work experiences than most other firms our size. We offer a hands-on advisory service to our clients and you will benefit from direct client contact and the chance to make a real contribution to their affairs.The role will be primarily within our audit team and you will learn the necessary skills over your training contract to progress from the more simple audit procedures when you start, to running an audit with the support of managers when you qualify.Training:Accountancy or Taxation Professional Level 7.
ACA is a great option if you’re looking to become a chartered accountant and work in accountancy and finance. It opens a wealth of opportunities, as you can specialise in specific areas or sectors, or work broadly across multiple industries. You’ll also need to have 450 practical work experience days. Certificate Level: You’ll be introduced to the essentials of accountancy, finance, and businesses. You’ll learn about double-entry accounting, assurance, business and technology, law, management, and taxation. Professional Level: This level teaches you how to apply technical knowledge to real-life scenarios. You’ll deepen your knowledge on financial reporting, audit and assurance, tax compliance, finance management, business strategy, and business planning. Advanced Level: You will give you the skills to understand how accountancy and finance work within businesses. You’ll learn about corporate reporting and strategic business management.Training Outcome:We pride ourselves on developing people all the way through their career and as such have high trainee retention post qualification. The majority of managers trained with us, along with one of the partners.Employer Description:Alexander & Co is an award-winning dynamic firm that has become one of the North West’s leading independent firms of chartered accountants, tax advisors and business consultants.
Our reputation has been built up over many years, we pride ourselves in the personal service we provide to our diverse range of clients and recognise the important contribution all our team members make to the company.
With modern, spacious offices in the heart of Manchester city centre, we provide an excellent working environment for our team.
Working at Alexander & Co you can be sure of support and encouragement to progress you career, whilst gaining vital experience in your day-to-day work.Working Hours :Standard hours 9am to 5.15pm but core hours 10am to 4.15pm so can flex day as wish.Skills: Communication skills,IT skills,Organisation skills,Attention to detail,Problem solving skills,Number skills,Analytical skills,Administrative skills....Read more...
At Johnson Insurance, we are looking for an enthusiastic and ambitious Apprentice Account Handler to join our friendly and supportive team. This role is ideal for someone starting their career who enjoys working with people, learning new skills, and being part of a professional office environment. You will receive full training and support while gaining valuable experience within the insurance industry, helping clients with their insurance needs and learning how a successful brokerage operates.
As an Apprentice Account Handler, you will work closely with experienced Account Handlers and Account Executives to provide excellent customer service, manage client communications, and support the day-to-day administration of insurance policies. Over time, the successful candidate will have the opportunity to develop specialist knowledge, and progress into more senior roles within the business.
Key Responsibilities
Supporting the team with client administration, policy updates, and insurance documentation
Speaking with clients, insurers, and colleagues professionally via phone and email
Assisting with renewals, new business quotations, and mid-term policy adjustments
Learning about a wide range of insurance products and advising clients with support from senior team members
Maintaining accurate records and updating internal systems
Providing excellent customer service and building positive relationships with clients
Supporting account executives and senior staff with day-to-day tasks
Handling client queries efficiently and professionally
Ensuring all work is completed in line with company procedures and FCA regulations
Taking part in ongoing training, development, and professional qualifications
Training:Your training will be completed online from your employers working address.Training Outcome:This apprenticeship offers genuine long-term career opportunities for the right candidate. With training, mentoring, and professional development support, successful apprentices can progress into an Account Handler specialism or an Account Executive.Employer Description:Founded in 2017 by Max Johnson ACII, the business has been built on cultural, ethical & professional values from the ground up, focusing on core sectors and delivering a service that meets the fast pace demands of today. We are continually looking at new ways of working, to ensure our advice and service remains timely and accurate. It is only when things go wrong that our insurance policies are scrutinised, so we work closely with our clients to understand the risks they face and what they want to achieve, so we can ensure they are best placed with policies designed to do the job they are intended to do when really needed. Working Hours :Monday – Friday, 9am to 5pm with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Presentation skills,Administrative skills,Team working....Read more...
Provide 1st line support via our Service Desk system for a wide range of external and internal applications, operating systems, virtual environments and hardware and achieve team SLA’s
Acting as the 1st point of contact in delivering the best possible support to our customers and internal user base
To log, update and manage all calls via the IT call logging system
Incident categorisation, prioritisation and escalation of service desk incidents and requests
To take ownership of problems and be proactive when dealing with all issues
Provide basic maintenance and break-fix solutions of internal systems within SLA’s
To allocate technical calls to the relevant resolver group, initiate escalation procedures and manage incidents
Communication with all areas of the business, including service notifications and service failure updates, user training and ‘how to’ information and guidance
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals Qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, and PowerShell.Training Outcome:We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.Employer Description:At Access we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 2 million users and over 40,000 organisations rely on Access software to help their organisation thrive.Working Hours :9am - 5:30pm.Skills: IT skills,Customer care skills....Read more...
Main Duties:
Support the FM team with day-to-day facilities operations
Assist with maintenance of the building and workplace environment
Help coordinate soft services such as cleaning, catering, reception, and waste management
Support hard services including basic mechanical and electrical tasks and plumbing awareness
Conduct routine inspections of premises and equipment
Assist with administrative tasks, record keeping, and reporting
Follow health and safety procedures and take responsibility for personal safety
Communicate effectively with colleagues, contractors, and stakeholders
Support problem-solving and suggest improvements to processes
Participate in training sessions and on-the-job learning
Carry out tasks as directed, seeking guidance when needed
Be hands-on and actively engaged in learning new skills
Training:
Study towards a Level 2 Facilities Operative qualification
Mentoring and support from experienced facilities professionals
Participation in workshops, training sessions, and development activities
Regular progress reviews and feedback
Training Outcome:Opportunities for progression within facilities management or workplace services roles, subject to performance and business needs.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 9:00am - 4:40pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience,Physical fitness....Read more...
Some of your key responsibilities will include:
Planning and organising bids and tender submissions to clients and keeping track of key dates ensure deadlines are achieved.
Setting up meetings for each tender and ensuring everyone is aware of deadlines, milestones and is prepped.
Extracting key information out of client documents and summarising for the team.
Planning and writing simple responses to client questions.
Monitoring key portals and sources of new tender opportunities for the business.
Managing the bid library to ensure it contains latest company information and project case studies.
Carrying out market research on clients, competitors and latest developments in the industry.
Updating CRM systems with latest tender dates, opportunities and progress tracking.
Organising and supporting industry, corporate hospitality events.
Booking venues and accommodation, organising presentation materials, trade stands etc.
Training:As a apprentice with United Infrastructure, you’ll be given a real job from day one where you will gain hands-on industry experience, and the knowledge required to achieve a nationally recognised qualification. You’ll get a generous holiday allowance, Christmas shutdown, and a tailored benefits portal that allows you to choose the right benefits for you.
In order to fully develop in your role, you will be enrolled onto the L3 Bid and Proposals Coordinator apprenticeship qualification with one of our training partners. This learning pathway is delivered entirely remotely, and you will access online self-accessed or virtually delivered classroom sessions, and one-to-one support from your tutor or coach. They will also meet regularly with you and your line manager to ensure you are progressing through your programme.Training Outcome:You will be fully supported to continue your professional development upon completion of this programme. Employer Description:United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.
Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.
Our company is split into two business areas:
Utility Infrastructure – Our team of specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.
Social Infrastructure - Our team of specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.
Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative....Read more...
As a Multi-Channel Marketer Apprentice, you will work within our small design and production team, supporting the creation, approval, and delivery of customer adverts across print and digital channels
You will gain hands-on experience in graphic design, content creation, campaign coordination, and marketing communications, while working towards your Level 3 qualification
Training:
Upon successful completion of the apprenticeship, there may be opportunities for a permanent role within the marketing and design team, subject to performance and business needs
Training Outcome:What is the expected career progression after a Multi-Channel Marketer Apprenticeship?
A Multi-Channel Marketer Apprenticeship provides a strong foundation for a long-term career in marketing, digital communications, and brand development. It equips learners with practical skills across social media, email marketing, content creation, analytics, campaigns, and customer engagement
Typical progression routes include:
Marketing Executive / Digital Marketing ExecutivePlanning and delivering marketing campaigns across multiple platforms
Social Media Manager / Executive
Managing social channels, creating content strategies, analysing performance, and growing online audiences
Content Marketing ExecutiveDeveloping blogs, video content, email campaigns, and website copy aligned with brand strategy
SEO / PPC Executive
Specialising in search engine optimisation and paid advertising campaigns.
Further Development Opportunities:
Learners may progress onto:
Level 4 Marketing Executive
Level 4 Public Relations & Communications
Level 6 Marketing Manager Apprenticeship
They may also choose to gain professional recognition through the Chartered Institute of Marketing (CIM).
Long-Term Career Potential:
With experience and continued professional development, this pathway can lead to roles such as:
Marketing Manager
Digital Marketing Manager
Brand Manager
Campaign Manager
Head of Marketing
This apprenticeship develops highly transferable skills, including creativity, data analysis, communication, strategic thinking, campaign management, and digital platform expertise, all of which are in high demand across industries.Employer Description:The Blue Print Foundation brand and design experts take the time to fully understand your goals and expertise. This enables us to portray your image perfectly, to deliver an exceptional creation of your strengths and abilities. We then continue to work with you as you grow and adapt, to incorporate your successes and those of your clients, and to build a powerful all encompassing brand image to help you to make your mark on the marketplace.Working Hours :Monday - Friday, 9.00am - 5.00pm (2:00 pm finish on Fridays).Skills: IT skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Patience....Read more...
It takes a special kind of drive to keep the world moving; and due to growth, DSV is looking to recruit. Please see the links* at the bottom the page, to find out more about DSV. Are you ready to kick-start your journey into the world of Freight Forwarding? DSV are recruiting for an Network Pricing Analyst to work in the National Pricing Team in Manchester. Join our dynamic team and embark on an exciting apprenticeship designed to shape you into a skilled and accomplished Pricing Analyst.
Key Tasks:
Engaging in seamless communication with other DSV/Agents offices, our extensive network and carrier partners across the globe
Communicate with customers to ensure their quotation requirements are fulfilled in line with their booking instructions
Collect pricing with approved hauliers for transport of cargo, confirm availability of equipment and agree prices where no tariff exists, to maximise cost effectiveness
Monitoring international freight shipments from inception to delivery, ensuring precision and timely arrivals at designated destinations
Championing the meticulous checking and issuance of vital documentation
Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment
What can we offer you?
An opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries
Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally
At DSV, we're not just offering an apprenticeship; we're offering an opportunity to be an integral part of our journey forward. Your dedication and commitment will contribute to our ongoing success while shaping your own flourishing career in Freight Forwarding.
Join us and be a catalyst for innovation and local empowerment in one of the most exciting industries today. Are you ready to pave the way for your future with DSV? Apply now and let's forge a path towards success together.Training Outcome:
At DSV, we're not just offering an apprenticeship; we're offering an opportunity to be an integral part of our journey forward
Your dedication and commitment will contribute to our ongoing success while shaping your own flourishing career in Freight Forwarding
Employer Description:For over 50 years, we have been providing foresight for our customers and partners, and being as invested in their success as they are. Because, as far as we’re concerned, their business is our business from end-to-end. Working Hours :Monday - Friday, 8.00am - 5.00pm
1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills....Read more...
Support the administration of Council and committee meetings, including preparing, checking and publishing agendas and reports
Attend meetings and assist with note taking, drafting minutes and follow-up actions
Support the provision of services to councillors, including helping organise training, briefings and civic events
Provide administrative support for elections and electoral registration functions including upkeep of the electoral register and the Electoral Registration Officer Portal
Work with colleagues to support the delivery of all Parish, District, County, Parliamentary elections and Referenda
Assist with projects that encourage public engagement and democratic participation
Provide high quality administrative support to the Democratic Services and Elections Team and wider Policy, Governance and Engagement Service where required
Maintain accurate records, registers and filing systems
Provide frontline and high-level customer service by responding to queries and complaints, explaining processes and resolving queries
Handle sensitive information appropriately, maintaining confidentiality in line with data protection requirements
Undertake the Level 3 Business Administration Apprenticeship and apply learning in the workplace
Provide practical evidence of learning to support achievement of the formal qualification
Demonstrate commitment to continuous improvement and personal development
Understand the value of working for an employer who is committed to equality of opportunity
Undertake any other duties that commensurate with the grade of the post, as may be required from time to time
Good general education or equivalent experience
Good written and verbal communication skills
Ability to organise work and manage time effectively
Good attention to detail and accuracy
Good IT skills, including Microsoft Office applications
Willingness to learn and develop new skills
Understanding of the importance of customer service
Ability to undertake work consistent with a comparatively basic knowledge and skills requirement, which encompasses a range of tasks involving the application of readily understood rules, procedures or techniques
Training:
Cirencester College
Business Administration Level 3
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College
Training Outcome:Potential for a full-time role once the apprenticeship has been completed. Employer Description:Stroud District Council is the local government authority for the Stroud district in Gloucestershire, England, headquartered at Ebley Mill.Working Hours :37-hours per week, working days and hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Duties:
Ensure with service provision a positive customer experienceProcess all incoming orders working to AS9100 standard as per NES 002 procedure
Manage order life cycle including but not limited to order entry, backlog management, rush orders, customer returns and status update
Works to meet or exceed Bookings targets
Handle and effectively screen incoming calls
Deal with standard sales enquiries
Update GP to ensure accuracy of quote hit rate data
Process BOMS for all standard and some non-standard parts
Provide support and back up to Business Support and the Sales Team
Own record keeping of all production route cards
Work closely with all functional departments to resolve any issues that would adversely affect the customer experience
Provide cover for certain elements of the Customer Services Team Leader during periods of absence
Provide cover for certain elements of Contract Review & Project Coordinator’s role during periods of absence
To carry out any other tasks requested by the Customer Services Team Leader
Standards of performance:
Deliver excellence in Customer Services, working to the principles of Customer FIRST
Embodies the Company Mission, Vision and Values
Maintains focus on Continuous Improvement (CI)
Systems, records and processes are up-to-date and accurate
Information can be located quickly and easily
Information is communicated on a timely and effective basis
Maintains working knowledge of company products and services
No inappropriate use of company systems and facilities
Maintains records and workflow to enable others to follow or operate job role
Results driven and cost conscious
Recognised as contributing to the success and effectiveness of the Business
Recognised as an effective and reliable team player
Knowledge and Expertise:
IT skills
Excellent verbal and written communication skills
Capable of managing and prioritising under pressure
Good team player
Training:Customer Service Specialist Level 3.
Learner will receive a dedicated tutor who will support throughout. Delivery can be tailored to be either face to face or remote.Training Outcome:
Team Leader
Office Manager
Employer Description:Dedicated to advancing elastomeric technologies, NES provides superior expertise in the innovation, development, and manufacturing of advanced sealing solutions for some of the world’s most demanding and safety-critical applications.Working Hours :Monday to Friday 9am - 5pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative....Read more...
Site security - To lock/unlock the site as required
To ensure that the perimeter is secure and that the access gates are locked/unlocked as necessary
Cleaning - To deal with any spills, leaks, unexpected areas of cleaning as they arise ensuring that the correct chemicals are used and signage put in place when necessary
To empty bins, litter pick and sweep to maintain a clean site internally and externally
To undertake minor repairs as capable and directed
To undertake more major projects in the school holidays including, but not limited to, decorating and more time consuming tasks
To distribute deliveries around the school
Undertake regular checks and clean the minibuses
Ensure that services take place on a regular basis
To support to maintain Health and Safety records
To attend relevant training courses as required
To participate in marketing and liaison activities such as open evening and liaison events with schools and community organisations
Training Outcome:
Potential full-time role following completion of apprenticeship
Depending on your circumstances, you may wish to progress on to a Facilities Management Supervisor at level 3
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Wednesday, 8.00am - 2.30pm, Thursday & Friday, 9.00am - 3.30pm (30 minutes for lunch).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience,Physical fitness,Health & Safety....Read more...
The role will develop the apprentice’s technical, leadership and supervisory capabilities through structured learning and on-the-job experience, preparing them for progression into a substantive Site Supervisor role.
Key Responsibilities
Support the Site Manager in day-to-day site operations, ensuring work is delivered in line with programme, quality standards, and company policies
Assist with supervising subcontractors and operatives to ensure works are carried out safely, efficiently and to specification
Promote and help maintain a strong health, safety and environmental culture on site, including adherence to CDM and company H&S procedures
Support quality inspections, snagging activities and the closure of defects
Assist with coordinating site activities, deliveries and logistics to minimise disruption and ensure continuity of work
Maintain accurate site records, including daily diaries, safety documentation and progress updates
Support toolbox talks, site inductions and basic briefings under supervision
Engage fully with the Level 4 apprenticeship programme, completing all required learning, assessments and off-the-job training
Demonstrate continuous learning and application of apprenticeships knowledge into day-to-day site activities
Act in a professional and courteous manner with colleagues, subcontractors, consultants and residents at all times
Training:As part of your Apprenticeship, you will be enrolled onto a nationally recognised Construction Site Supervisor Level 4 standard via our training partner, Learning Skills Partnership. Training Outcome:While there is no guarantee of a permanent role at the end of the apprenticeship, we hope that successful completion will provide opportunities to apply for suitable vacancies within the Development team or other areas of the business. The apprenticeship is designed to provide valuable skills, knowledge, and experience that can support future career development both within McCarthy & Stone and beyond.Employer Description:We’re McCarthy & Stone, the UK’s leading developer and manager of retirement communities, and we believe later life should be full of possibilities. We create award-winning homes and provide high-quality care and support, helping more than 25,000 older people across the UK thrive. We’re a nationwide brand with opportunities across many roles: construction, sales, care, house management and professional services. And whatever you do here, you’ll be at the heart of it. We build communities that people love to live in and love to work at. If you pride in doing work with purpose and want a role where every day is different, then you’ll feel right at home here. Care in mind. McCarthy & Stone at heart.Working Hours :Working Days and shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
The role will develop the apprentice’s technical, commercial and professional capability through structured learning and on the job experience, providing a strong foundation for progression to a fully qualified Quantity Surveyor role.
Key Responsibilities:
Support the Quantity Surveying, Buying & Estimating team in the commercial management of construction projects from pre-contract through to final account
Assist with measurement, valuation and financial control of works packages
Support the preparation of cost plans, budgets and forecasts
Assist with procurement activities, including subcontractor tender enquiries and analysis
Support the administration of construction contracts, including variations and change control
Assist with monitoring project costs, cash flow and value against budget
Maintain accurate commercial records and documentation in line with company procedures
Support the preparation of financial reports and internal cost monitoring information
Work collaboratively with site teams, design teams and supply chain partners
Engage fully with the Level 4 apprenticeship, completing all required off-the-job learning, coursework, portfolio evidence and End Point Assessment
Apply learning from the apprenticeship directly into the workplace, demonstrating continuous professional development
Training:
As part of your Apprenticeship, you will be enrolled onto a nationally recognised Level 4 Construction Quantity Surveying Technician apprenticeship via our training partner, Learning Skills Partnership
Training Outcome:
While there is no guarantee of a permanent role at the end of the apprenticeship, we hope that successful completion will provide opportunities to apply for suitable vacancies within the Development team or other areas of the business
The apprenticeship is designed to provide valuable skills, knowledge, and experience that can support future career development both within McCarthy & Stone and beyond
Employer Description:We’re McCarthy & Stone, the UK’s leading developer and manager of retirement communities, and we believe later life should be full of possibilities. We create award-winning homes and provide high-quality care and support, helping more than 25,000 older people across the UK thrive. We’re a nationwide brand with opportunities across many roles: construction, sales, care, house management and professional services. And whatever you do here, you’ll be at the heart of it. We build communities that people love to live in and love to work at. If you pride in doing work with purpose and want a role where every day is different, then you’ll feel right at home here. Care in mind. McCarthy & Stone at heart.Working Hours :Working times TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Apprentice will be in office 4 days of the week and attending College 1 day a week, producing the following documentation as required, following Company Standards, and maintain it over the life cycle of the project:
Functional Design Specifications
System Design Specifications
Test Schedules and Documentation
Commissioning Documentation
Electrical Documentation
QA and H&S Documentation and Standards
Review documentation as required and write control system software using appropriate tools and following Company Standards, to meet the agreed specification(s) for any or all of the following:
Programmable Logic Controllers
Human Machine Interfaces
SCADA System
MIS/MES
Help test the software and maintain records of design & system
Changes to software via the following testing methods: Internal testing, factory acceptance tests and site acceptance tests
Other responsibilities include:
Commission hardware and software on site
Design Electrical Systems as required
Provide continuing support and trouble-shoot any problems
Meet with Customers to understand their project/site, identify their requirements and offer advice, as well as assisting with the sales and tendering process to promote the company externally
You will also work on other projects assisting with production
Training:
Level 2 Engineering Operative Apprenticeship Standard
Level 1/2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release
The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested
Training Outcome:
During the first 6 months of your employment as a permanent employee, you will be on a probationary period
This is to help you settle in and get a feel for how we work at Booker Hill Projects
On completion of the apprenticeship and with good internal reviews the apprentice would become a Control Systems Engineer
Employer Description:Booker Hill Projects are specialists in providing bespoke solutions for Control and Automation. Our Engineers design and supply a completely new control system or panel, Upgrade from one control system to another, upgrade legacy systems or troubleshoot existing set-ups. Systems are tailored to use kit from various manufacturers, e.g., Siemens, Rockwell (Allen Bradley), Mitsubishi or Schneider. Our expertise spans various industries: Food Waste, Industrial Processing, Waste/Recycling Treatment, Water/Effluent Treatment and Fire Training SimulatorsWorking Hours :Monday - Friday, 09:00 - 17:00Skills: Attention to detail,Communication skills,Initiative,IT skills,Number skills,Organisation skills,Problem solving skills,Team working,Time-Management....Read more...
The apprentice will support the growth of our social commerce business, with a strong focus on TikTok Shop. You will gain hands-on experience across content, affiliate marketing, livestream commerce, digital merchandising, campaign support, and ecommerce trading within one of the fastest-growing areas of digital retail.
What You’ll Be Doing:
Supporting the day-to-day running of TikTok ShopAssisting with product uploads, promotions, and online merchandising
Helping identify trending products, creators, and TikTok trendsSupporting livestream shopping events and campaigns
Assisting with campaign planning and promotional activity
Monitoring content, sales, and traffic performance across TikTok Shop
Supporting reporting and analysis of digital and ecommerce performance
Assisting with affiliate and creator outreach activities
Supporting the creation and coordination of short-form TikTok content
Monitoring customer engagement and helping respond to platform enquiries
Using digital tools and platforms to support ecommerce and marketing activities
Helping identify opportunities to improve content performance and online conversion
Helping ensure product listings and promotions are accurate and up to date
Working with internal teams including marketing, ecommerce, and sales
Learning how social commerce businesses operate commercially and operationally
This role is ideal for someone looking to start a career in digital commerce while completing an apprenticeship qualification alongside their day-to-day work.Training:
The training will be a combination of on and off-site training
You’ll get to work on household-name brands loved by millions, side by side with our Global and UK Marketing teams. This is hands-on, real-world experience where you’ll be creating content that actually goes live on major brand channels
Along the way, you’ll learn the latest tools, trends, and even Gen AI skills - all while shaping your creative career. This isn’t just an apprenticeship - it’s your chance to turn a passion for content into a career that stands out
Training Outcome:
Progression to a potential full-time position
Employer Description:Spectrum Brands is a $3B global consumer products company with a portfolio of trusted, market-leading brands. Within Home & Personal Care, we operate brands including Remington, Russell Hobbs, Black & Decker, George Foreman and PowerXL spanning across multiple consumer categories.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Team working,Creative,Initiative,Someone already making content,Content Creation....Read more...
Dispensing medications for both inpatients and outpatients
Stock management including expiry date checks, receiving deliveries, disposal and return of medication
Assessing patient's own drugs (PODs) for use in a hospital setting
Establishing accurate medication histories and completing medicines reconciliation to ensure safe and effective prescribing
Performing final accuracy checks of dispensed medication
Patient counselling on safe and effective use of medications and life style advice
Training:
Over a 2-year apprenticeship, you will undertake a well-structured course programme delivered through a blend of online academic learning as well as practical, work-based learning
You will gain hands on experience working across a variety of pharmacy sectors throughout Dorset
Training Outcome:
Upon successful completion of this apprenticeship, further opportunities may be available to you within the company, but the experience and skills gained should prepare you for future progression within the industry
Employer Description:At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people. We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities. Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves. Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.Working Hours :(Full time P/T will be considered (min 30 hrs per week) Shifts to be confirmedSkills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative....Read more...
Key Responsibilities:
Input, maintain, and update client, staff, and service data within company databases and care management systems
Ensure data records are accurate, complete, and maintained in line with company procedures and data protection requirements
Process, scan, digitise, and securely archive documentation using electronic document management systems
Monitor shared inboxes and respond to routine enquiries, escalating issues where appropriate
Support the collection, validation, and reporting of operational data to assist service delivery and business performance monitoring
Produce basic reports, spreadsheets, and data summaries using Microsoft Office applications and other business software
Record and update information relating to service users, staff, and care activities in a timely and accurate manner
Assist with data quality checks to identify and correct discrepancies within company systems
Liaise with internal teams, healthcare professionals, clients, and external partners to obtain and verify information required for accurate record keeping
Support the administration of digital workflows and ensure records are maintained in accordance with company policies and regulatory requirements
Handle incoming and outgoing communications, including telephone calls, emails, and correspondence, ensuring information is accurately recorded and actioned
Assist with system user administration tasks and provide basic support to colleagues using company software systems
Maintain confidentiality and compliance with GDPR, safeguarding, and information governance requirements
Use business software and office technology effectively, including care management systems, databases, spreadsheets, document management systems, and standard office equipment
Contribute to continuous improvement activities by identifying opportunities to improve data accuracy, reporting processes, and administrative workflows
Welcome visitors and support reception duties when required, ensuring a professional and customer-focused service
Skills Developed Through the Apprenticeship
Data entry and data quality management
Spreadsheet and reporting skills
Database and care management system administration
Information governance and GDPR compliance
Digital document management
Business software and IT systems usage
Communication and stakeholder engagement
Process improvement and workflow management
Training:
Software and Data Foundation Apprenticeship Standard
English and maths Functional Skills (if applicable)
Minimum of 6 hours off-the-job training per week at employer premises
One day per month training at Protocol Consultancy Services in Birmingham City Centre
Training Outcome:
Progression on to a level 3 apprenticeship with further personal and professional development
Increments in pay based on performance reviews
Employer Description:Cherish Home Care is a domiciliary care provider in Birmingham, Sandwell and Dudley. It provides care in the community.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: ....Read more...
Main Duties:
Support the class teacher in delivering engaging and inclusive lessons
Work with individual pupils and small groups to support learning
Assist in maintaining a positive and well-managed classroom environment
Support pupils’ social, emotional and behavioural development
Help prepare classroom resources and learning materials
Assist in monitoring and recording pupil progress as directed
Support behaviour management strategies in line with school policy
Contribute to a safe, caring and inclusive learning environment
Supervise pupils during lessons, break times or school activities where required
Carry out general classroom support tasks (e.g. photocopying, displays, organisation of resources)
Support safeguarding, health and safety, confidentiality and data protection procedures
Contribute to the wider life and ethos of the school
Attend training sessions and meetings as required
Training:
Completion of a Level 3 Teaching Assistant Apprenticeship standard
Regular mentoring and support from experienced staff
Ongoing progress reviews and development meetings
Training to support classroom practice and professional development
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Working Hours :Monday - Friday, 8.45am - 3.15pmSkills: Communication skills,Attention to detail,Organisation skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a School Administrator you will support with the smooth and efficient running of the school office by providing high-quality administrative and general support to staff, pupils, parents, and visitors. This apprenticeship offers a valuable opportunity to gain hands-on experience in a busy school environment. Your day to day duties will include:
Undertake reception duties including: answer telephone calls, take messages, and respond to enquiries in a polite and helpful manner.
Maintain effective administration systems in line with Academy procedures.
Provide general clerical and administrative support including photocopying, filing, typing, emailing, completing forms, and responding to routine correspondence.
Maintain the school’s email inbox and ensure timely responses.
Assist the Administrator with afterschool club/wraparound care bookings and payments.
Support the administration of paperwork and booking processes for special events, school trips, visits, and residentials.
Assist with maintaining manual and computerised records through appropriate management information systems, including dinner registers, recording absences and late pupils.
Administer all Academy post.
Word-process letters and produce reports as required.
Assist with the management of the school calendar.
Effectively use the Academy MCAS system to relay messages and information to parents.
Provide a welcoming and professional reception service to all visitors, pupils, and staff.
Ensure that front-line enquiries from staff, pupils, parents, and visitors are dealt with promptly and effectively.
Keep the general office and reception area tidy and organised, ensuring paperwork and data are filed securely and appropriately.
Maintain confidentiality and follow school safeguarding procedures at all times.
Training:
You will work towards your Level 3 Business Administrator qualification across a total duration of 16 months!
Training provider: LMP Group: https://lmp-group.co.uk/
All online/remote learning, no classroom or college day release.
An allocated tutor will support you throughout the apprenticeship!
Training Outcome:Future opportunities for progression.Employer Description:Easterside Academy School is a fully inclusive primary academy in the Easterside area of Middlesbrough, educating children aged 3–11. Part of the The Enquire Learning Trust, the school aims to provide a safe, nurturing, and stimulating environment where pupils develop academically, socially, and emotionally. It places a strong emphasis on personal development, inclusion, community involvement, and helping children become confident, independent learners with high aspirations. The academy also offers nursery provision and specialist support through a High Needs Base for children with additional educational needs.Working Hours :Monday to Friday, 8:00am to 4:00pm. 37.5 hours per week, term-time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Answering calls professionally and calmly, taking relevant information on board to ensure our tenants and shareholders are happy with the smooth running of our services.
Contacting support providers and assisting with the day-to-day tenancy-related issues that arise, whether it be nominations, voids, anti-social behaviour etc.
Assisting the Housing Officer in her role with these day-to-day responsibilities.
Delivery of excellent customer service.
Managing the tenancy inbox.
Reporting on any ‘good news’ stories which can be used for social media posts.
Entries of all tenancy aspects onto SASSHA, our property management software, including ASB, Complaints, tenants' requests, updating risk assessment information etc.
Chasing care providers for paperwork required for tenancy set-up.
General & Intensive Housing Management Responsibilities.
Ensuring tenants and care providers have removed all belongings from void properties/rooms.
Ensure all tenants are protected using safeguards and IKE’s Procedures.
Assist with the property visits, reporting any repairs required to the repairs team.
Working collaboratively with internal and external partners to achieve agreed objectives.
Training Outcome:The apprenticeship will enable the apprentice to gain a qualification that will progress them to being an experienced Housing Officer, whereby they will be able to manage a portfolio of properties and tenancies independently. Handle tenancy issues, estate inspections, anti-social behaviour cases, and resident engagement.Employer Description:IKE Supported Housing Ltd is a social landlord that was established in March 2003 as a Not for Profit Housing Association; an organisation Ltd by Guarantee (4713032). The company became a Private Registered Provider, registered with The Homes and Communities Agency in October 2015 (4822) and is a member of the Housing Ombudsman Scheme.
The company’s primary aim is to deliver supported accommodation for Adults with an adults with Autism, Learning and Physical Disabilities, sensory impairment, and mental health needs. People who are often socially excluded because of their conditions.
At IKE we aim to be a housing provider that understands the specific circumstances of people living in supported housing and that strives to provide services that are relevant to their individual needs. We see our role as providing The Tenant with all the support necessary to maintain their tenancy in order to help them lead a more independent life. IKE is a specialist supported housing company and does not manage general needs or other forms of social housing.Working Hours :Monday to Friday, 8.30am to 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Reliable & Punctual,Willingness to Learn....Read more...
As a Medical Receptionist (Customer Service Apprentice), you will play an important role in supporting the smooth day-to-day running of the GP practice while working towards your apprenticeship qualification.
You will gain valuable administrative and customer service experience in a busy healthcare setting, learning how to provide a professional, efficient, and compassionate service to patients and colleagues.
What a typical day might include:
Greeting patients and visitors in a friendly and professional manner
Answering telephone calls and dealing with patient enquiries
Booking, cancelling, and amending appointments using the practice clinical system
Signposting patients to the most appropriate clinician or service where appropriate
Processing prescription requests and directing them to the relevant team
Scanning, filing, and accurately updating patient records
Handling incoming and outgoing post and other correspondence
Assisting with administrative tasks to support GPs, nurses, and the wider practice team
Maintaining patient confidentiality and adhering to GDPR and NHS policies
Keeping reception and waiting areas tidy and welcoming
Learning new systems and procedures while completing apprenticeship coursework
What we're looking for:
A positive attitude and willingness to learn
Excellent communication and interpersonal skills
Good organisational skills and attention to detail
The ability to remain calm and professional in a busy environment
A caring and empathetic approach when dealing with patients
Basic IT skills and confidence using computers
A reliable and flexible team player who is keen to develop new skills
This apprenticeship offers the opportunity to build a rewarding career within primary care while receiving full training and support from our experienced and welcoming team. No previous healthcare experience is required, just enthusiasm, commitment, and a genuine desire to help others.Training Outcome:Moving from apprenticeship to Medical Receptionist.Employer Description:We are a friendly, close-knit GP practice based in Washington, caring for approximately 7,300 patients. Our team includes three GP Partners, one Trainee GP, two Advanced Nurse Practitioners, one Practice Nurse, two Trainee Practice Nurses, one Healthcare Assistant, a dedicated practice management team, two Medical Secretaries, one Care Coordinator, one Clinical Coder, and seven Medical Receptionists.We are looking for an enthusiastic and motivated apprentice who is keen to learn and develop their skills while becoming a valued member of our supportive and welcoming team.Working Hours :Monday - Friday 8.00am - 6.00pm, working 4 days a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To execute all products as per company specifications
To execute all making in a hygienic and professional manner
There is much manual work involved: lifting equipment and ingredients, and moving cheese wheels around- nothing you lift will be over 15kg, if it is it is considered a 2 person job
Be responsible for meeting all time sensitive activities
To ensure cleaning rotas are adhered to at all times, and to a high standard
Where applicable to adhere to the organic standards as set out by the BDA
To contribute to the award winning standard of all The Cornish Cheese Company's cheeses
Be part of the team responsible for keeping the building clean
You'll ensure that all work carried out is in accordance with the training and supervision you receive and in accordance with the requirements of the Health and Safety at Work Act and The Cornish Cheese Company's risk assessments
Training:
Upon completion of the programme, you will graduate with a Level 5 Foundation Degree in Dairy Technology from Reaseheath College, in partnership with The University of Chester
Your course will combine hands-on practical experience in the workplace with classroom-based and practical learning at Reaseheath College on block release
Training Outcome:We believe the cheese industry offers a huge amount of opportunity to learn and develop, and we are committed to supporting our team as they grow within the business. From hands on experience in artisan cheese making and dairy production to onsite mentoring and external training courses, there is always something new to learn. As the business continues to grow, there will be opportunities to take on greater responsibility, lead projects and progress into supervisory or management roles within the team.Employer Description:The Cornish Cheese Company is a small, family run artisan dairy based at Knowle Farm on the edge of Bodmin Moor. For over 20 years we have been producing award winning Cornish cheeses using traditional methods, quality local milk and a passion for great food. We pride ourselves on our friendly, supportive team culture and our commitment to craftsmanship, quality and continuous learning. We are passionate about what we do and are always looking for enthusiastic people who would enjoy being part of a growing artisan dairy business with strong roots in the countryside and a genuine love for great cheese.Working Hours :Monday 6:00- 15:00
Tuesday 9:00- 16:00
Wednesday 9:00- 16:00
Thursday 6:00- 14:30
Friday 6:00- 14:30Skills: Communication skills,Attention to detail,Organisation skills,Logical,Team working....Read more...
