The Role of the administrator includes:- Answering telephones and dealing with enquiries in a professional manner
Record all assignments received & ensure they are matched with interpreters
Manage interpreter’s timesheet and invoicing
Create monthly pay statements for interpreters
Keep accurate records of all paid and outstanding invoices
Keep clients informed of outstanding invoices
Marketing for new business
Monitoring gaps in the recruitment of interpreters and targeting recruitment
Training:Teaching and learning the skills, knowledge and behaviors within Business Administration.Training Outcome:The company will offer long term career development on successful completion of the apprenticeship.Employer Description:AtoZ Interpreting has been in operation since 2006 when it was operating as a sole trader under the name of AFC Interpreting, The company changed its legal status in April 2008 when it became known as AtoZ Interpreting & Translation services LTD. Over the years we have served over 200 clients, both in public and private sector. Our main client base has been the NHS, Solicitors, Refugee organisations, Social services, Private business.Working Hours :Monday to Friday - 9am to 5:30pm.Skills: Administrative skills,Attention to detail,Customer care skills,Initiative,IT skills,Number skills,Organisation skills,Team working....Read more...
Ramsey – Workflow Team Apprentice:
Managing and processing incoming correspondence.
Learning NHS systems and protocols.
Supporting clinical staff with accurate document handling.
Developing administrative and IT skills.
Understanding information flow in general practice.
Manea – Care Coordinator Support Apprentice:
Booking and managing acute patient appointments.
Organising routine care for long-term conditions.
Supporting patient monitoring and follow-ups.
Communicating with patients and healthcare professionals.
Developing planning, coordination, and people skills.
Handling sensitive and complex patient information.
Training Outcome:After completing this apprenticeship, there are several potential career progression opportunities within general practice and the wider NHS. These include:
Medical Administrator or Receptionist – Continue developing in admin-based roles with increased responsibility.
Care Coordinator – Progress into a full-time care coordination role, supporting patient care pathways.
Workflow/Document Management Lead – Specialise in managing clinical correspondence and supporting clinicians.
Health Care Assistant (HCA) – With additional training, move into a more patient-facing clinical role.
Practice Manager or Assistant Practice Manager – With experience and further study, progress into leadership and management.
Further Education and qualifications – Opportunities to take on additional apprenticeships or diplomas in healthcare, business administration, or leadership.
The apprenticeship provides a strong foundation for a long-term, rewarding career in healthcare, with real potential for growth and development.
Employer Description:Fenland Group Practice is a multi-site NHS GP partnership serving communities across Cambridgeshire, with surgeries located in Manea, Ramsey (Rainbow Surgery), Doddington, and Wimblington . The practice offers a wide range of services, including chronic disease management, baby clinics, diabetes care, asthma support, and smoking cessation programs .
Committed to inclusivity, Fenland Group Practice is a designated Safe Surgery, welcoming all patients regardless of nationality or immigration status, and offers interpreter services to ensure effective communication The practice leverages digital tools like the NHS App and AccuRx to streamline appointment bookings, prescription orders, and patient communicationsWorking Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
