Programme: Customer Service Practitioner Level 2Salary: £18,000 annually + plus £250 per quarter bonus plus £1000 after completing apprenticeshipAs the UK’s largest Honda dealer group, Brayley's Honda have dealerships nationwide covering the latest Honda ranges, servicing and a wide selection of quality and used cars. As a Honda Brand Ambassador Apprentice, you will need to be organised, professional, knowledgeable, enthusiastic and well-presented., as the working environment can be quite competitive and demanding as the focus is always on maximising every opportunity.As a Brand Ambassador apprentice, you will work your way into a sales executive role, with the key responsibilities being: Obtain and retain Certificate in General Insurance for the Motor Industry
Ensure the West Way Sales Experience is delivered to every customer as detailed in Sales Processes/NSSW and constantly improve working methods and standards
Maintain good relationships with customers by meeting and exceeding their expectations in order to meet the highest level of customer satisfaction.
Actively prospect and follow up every sales opportunity using CA-A and telephone prospecting systems
Sell an agreed volume of new cars per period of time
Achieve the individual volume/profit objectives set by the Sales Manager
Pursue and achieve incremental sales and profit opportunities through the sale of Finance, Warranty, Insurance, Service Plans, Options and Accessory sales
Conduct accurate and fair appraisals of all vehicles presented for part exchange
Develop and maintain comprehensive product knowledge in respect of all Honda vehicles, dealership prices, current promotions, Consumer offers, funding, taxation of vehicles and relevant legislation.
Participate in planning sales campaigns and promotions to maximise sales (as required)
Make sure the showroom is clean and tidy and always meets West Way standards
Handle all administrative requirements of the position (e.g. paperwork, plans, reports and the maintenance of an accurate customer database-Contact Advantage)
Complete any other appropriate sales activities as specified by the Sales Manager
Operate a showroom rota to cover required opening hours, including Saturdays, Sundays and Bank Holidays
Training:As a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2On successful completion, you will receive:• Level 2 in Customer Service• Level 1 Functional Skills in English & maths (if required)Training Outcome:There are plenty of opportunities to progress within Brayley's after you complete your apprenticeship.Employer Description:Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile.Working Hours :40 hours per week, may include evening and weekend work.Skills: Attention to detail,Communication skills,Enthusiasm to learn,Motivated,Organisation skills,Passionate,Team working....Read more...
Programme: Customer Service Practitioner Level 2Salary: £18,000 annually + plus £250 per quarter bonus plus £1000 after completing apprenticeshipAs the UK’s largest Honda dealer group, Brayley's Honda have dealerships nationwide covering the latest Honda ranges, servicing and a wide selection of quality and used cars. As a Honda Brand Ambassador Apprentice, you will need to be organised, professional, knowledgeable, enthusiastic and well presented., as the working environment can be quite competitive and demanding as the focus is always on maximising every opportunity.As a Brand Ambassador apprentice you will work your way into a sales executive role, with the key responsibilities being:
Obtain and retain Certificate in General Insurance for the Motor Industry
Ensure the West Way Sales Experience is delivered to every customer as detailed in Sales Processes/NSSW and constantly improve working methods and standards
Maintain good relationships with customers by meeting and exceeding their expectations in order to meet the highest level of customer satisfaction.
Actively prospect and follow up every sales opportunity using CA-A and telephone prospecting systems
Sell an agreed volume of new cars per period of time
Achieve the individual volume/profit objectives set by the Sales Manager
Pursue and achieve incremental sales and profit opportunities through the sale of Finance, Warranty, Insurance, Service Plans, Options and Accessory sales.
Conduct accurate and fair appraisals of all vehicles presented for part exchange
Develop and maintain comprehensive product knowledge in respect of all Honda vehicles, dealership prices, current promotions, Consumer offers, funding, taxation of vehicles and relevant legislation.
Participate in planning sales campaigns and promotions to maximise sales (as required)
Make sure the showroom is clean and tidy and always meets West Way standards
Handle all administrative requirements of the position (e.g. paperwork, plans, reports and the maintenance of an accurate customer database-Contact Advantage)
Complete any other appropriate sales activities as specified by the Sales Manager
Operate a showroom rota to cover required opening hours, including Saturdays, Sundays and Bank Holidays
Training:As a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2.
On successful completion, you will receive:
Level 2 in Customer Service
Level 1 Functional Skills in English & Maths (if required)
Training Outcome:
There are plenty of opportunities to progress within Brayley's after you complete your apprenticeship.
Employer Description:Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile.Working Hours :40 hours per week, may include evening and weekend work.Skills: Attention to detail,Communication skills,Enthusiasm to learn,Motivated,Organisation skills,Passionate,Team working....Read more...
As the UK’s largest Honda dealer group, Brayley's Honda have dealerships nationwide covering the latest Honda ranges, servicing and a wide selection of quality and used cars.
As a Honda Brand Ambassador Apprentice, you will need to be organised, professional, knowledgeable, enthusiastic and well presented., as the working environment can be quite competitive and demanding as the focus is always on maximising every opportunity.As a Brand Ambassador apprentice you will work your way into a sales executive role, with the key responsibilities being:
Obtain and retain Certificate in General Insurance for the Motor Industry
Ensure the West Way Sales Experience is delivered to every customer as detailed in Sales Processes/NSSW and constantly improve working methods and standards
Maintain good relationships with customers by meeting and exceeding their expectations in order to meet the highest level of customer satisfaction
Actively prospect and follow up every sales opportunity using CA-A and telephone prospecting systems
Sell an agreed volume of new cars per period of time
Achieve the individual volume/profit objectives set by the Sales Manager
Pursue and achieve incremental sales and profit opportunities through the sale of Finance, Warranty, Insurance, Service Plans, Options and Accessory sales
Conduct accurate and fair appraisals of all vehicles presented for part exchange
Develop and maintain comprehensive product knowledge in respect of all Honda vehicles, dealership prices, current promotions, Consumer offers, funding, taxation of vehicles and relevant legislation
Participate in planning sales campaigns and promotions to maximise sales (as required)
Make sure the showroom is clean and tidy and always meets West Way standards
Handle all administrative requirements of the position (e.g. paperwork, plans, reports and the maintenance of an accurate customer database Contact Advantage)
Complete any other appropriate sales activities as specified by the Sales Manager
Operate a showroom rota to cover required opening hours, including Saturdays, Sundays and Bank Holidays
Training:As a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2:
On successful completion, you will receive:
Customer Service Practitioner Level 2 Apprenticeship Standard
Level 1 Functional Skills in English & maths (if required)
Training Outcome:
There are plenty of opportunities to progress within Brayley's after you complete your apprenticeship
Employer Description:Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile.Working Hours :Shifts to be confirmed, may include evening and weekend workSkills: Attention to detail,Communication skills,Enthusiasm to learn,Motivated,Organisation skills,Passionate,Team working....Read more...
Apprentices must be enthusiastic about a career in sales. Throughout the training programme, apprentices will be expected to hit development milestones on their journey.
Trainees will be taught how to identify, prospect and nurture new business relationships. Our in-house trainers will develop apprentices’ techniques on how to sell to different target audiences in banking, insurance, asset management and fintech.
Throughout the programme, apprentices will be expected to demonstrate a hard-working attitude, a willingness to use initiative and should exhibit curiosity and persistence.
The latter is key as the early days of developing a client book involve substantial amounts of prospecting through emails, on the telephone, in person and using digital outreach platforms.
In return you will learn the basics of capital markets, offering you an opportunity to work as part of a friendly team, liaise with clients and with a good amount of autonomy to develop your own client book.
This is a fantastic opportunity to work for an independent agency, in a multi-layered role, where the earning potential is enormous.
Training:The academic portion of this apprenticeship will be delivered by Anglia Ruskin University in a day release arrangement. Apprentices will be sent with their cohort to study blocks at the university with additional study days following immediately after on-campus attendance.
Academic training is delivered on campus in a variety of lectures, seminars as well as online tasks. Training Outcome:On completion of their Level 6 qualification, apprentices have the option to take up a full-time salaried position within the business within the commercial team.
This apprenticeship is designed to equip candidates with a knowledge of sales across UK financial services and capital markets.
The scheme aims to develop future managers to lead our teams. Therefore, the training extends beyond sales to HR management, finance, marketing and handling disruption and innovation.Employer Description:Rhotic Media is a financial services marketing agency that offers strategic support to global businesses in marketing strategy, content delivery, training, presenting and live event production.
Our clients rely on us to have a comprehensive understanding of the global economic and capital markets landscape to enable them to stand out from their competitors and achieve cut-through in their marketing.
Rhotic’s team take client business objectives and translate them into strategies and assets serving an overall corporate aim. They do this through a consultative approach that stems from an ability to recognise important themes and unravel technical jargon.
The agency works across three key client segments – capital markets, personal finance and financial technology. These segments span every area of finance, including accounting, banking, insurance, investment, pensions, payments, and securities services.Working Hours :Monday to Thursday:
Office based
Fridays:
Designated study day
Exact shifts TBC.
Additional days for:
• Block release periods university campus attendance
• On campus study daysSkills: Communication skills,Team working,Initiative,Patience,Resilience....Read more...
Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary
Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer
On completion of the job, collect payment from the customer paying particular attention to banking/ security arrangements and the payment of excesses on certain insurance policies
Handling all relevant administration
Training:
You will achieve a Customer Service level 2 qualification
The apprentice will do their training in house with the skills coach This will take place once every 28 days
There is no college involved, so no block release is required
Training Outcome:
The potential to work further up in the service department. This could involve becoming an area service manager
Employer Description:Welcome to D. M. Keith. Owned and run by our family for 60 years, we have a reputation for friendly, personal service and great value.
With thirteen sites across Yorkshire & Lincolnshire, we’re one of the UK’s largest Škoda retailers and hold the widest stock of new and approved used Škoda. Together with our SEAT, CUPRA, Honda, Ford, Ford Pro, Kia & most recently BYD dealerships. We have a huge range of models available immediately, with specialists in both business sales and Motability.
So whether you’re looking to buy a new or used vehicle, book a service or buy parts, we look forward to welcoming you into the Keith family soon!Working Hours :Monday - Friday, 09:00 - 17:00. Weekend work may be included.Skills: None of the above....Read more...
Duties Involve:
Sorting, scanning and distribution of all incoming post, together with the franking and sorting of all outgoing post.
Scanning of general documents, certificates, grants and cheques
Filing of documentation, ensuring filing systems and accurate records are maintained
Will storage management including requests for Will retrievals, storage of Wills, and Will Writer correspondence.
First point of contact for Partner system queries for Will storage and problem solving in relation to Will retrieval queries.
Liaising with clients and partners via phone
Creation of, and administration surrounding, renunciations
Updating case management system and inputting new enquiries.
Creating Power of Attorneys/Letters of Authority on new estates.
Carrying out Land Registry checks.
Carrying out administrative support for the Sales department.
Progress through your apprenticeship in a timely manner until completion.
Company Benefits:
25 days holiday entitlement (Increasing annually to 30)
Health cash plan - cash back for Dental, optical and other treatments
Employee discounts across a range of high street products.
Income protection insurance
Life assurance policy
Cycle to work scheme
Employee Assistance programme
Free office fruit daily
Training:
Business Administration Level 3 standard
Training Outcome:
This role can prepare successful apprentices for the Estate Coordinator role which is their own version of a Junior Paralegal.
Employer Description:Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.Working Hours :Monday to Friday, from 9:00am to 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
A wide range of administration tasks, including but not limited to the list below. Additionally, the role includes liaison, via phone and email, with customers and suppliers.
Raise and administer rental and fleet documentation using our specialist IT Management System, (Key2). For example: Customer Application Forms, Credit Line Proposals, Master Hire Agreements, Vehicle Order Forms, Vehicle Schedules, Insurance Certificates, etc
Run, review and distribute internal and customer reports, e.g. Vehicle Stock Reports, On Hire Reports, Mileage Reports, Credit Line reports, etc
Liaison with vehicle suppliers and third-party service agents for: vehicle service/maintenance, breakdown/recovery services, vehicle defleet and disposal, trackers, fines, etc
Monitor vehicle stock and update FRS team on stock availability
Handle customer and prospect enquiries. Identify and follow up customer service and pricing queries
Sales administration, including; mailshots, creation of prospect lists, system updates, etc
Manage, (i.e. receive/dispatch, store and record), vehicle spare keys and book packs
Support on-site meetings, (i.e. meeting room preparation, etc).
Training:As part of this role, you will undertake a level 3 apprenticeship in Business Administration. You will have the opportunity to learn within your role and through other experienced team members. Your training will be completed online with a dedicated tutor who will support you in your studies. You will be given the equivalent of one day a week to work on your apprenticeship training.
The training you will be completing as part of the Level 3 Business Administrator apprenticeship standard includes:
Record keeping and document production
Stakeholder engagement and analysis
Legislation and Regulations; PESTLE analysis
Risk analysis and management; Change management; Decision making
Interpersonal skills; Business communication skills; Presentation skills; use of social media in Business
Project management
Finance – budgeting, invoice processes
Continued professional development
End-Point Assessment (EPA)
Training Outcome:
On successful completion of the apprenticeship, you will join the FRS team as a full-time employee.
Employer Description:Flexible Rental Solutions, (FRS), specialise in providing fully equipped LCVs and cars to the infrastructure industry, (Construction, Civil Engineering, Utilities, etc); transport industry, (Rail & Highways); public sector, (Housing Associations, Councils, etc); and telecommunications sector – and many more. We offer unrivalled fleet supply and industry leading customer advice, service and support. Our vehicles are supplied and managed nationwide.
FRS are part of the LCVR (Local Car and Van Rental), group of companies established in 2006 supplying vehicles – and related services – to various fleet and rental sectors across the UK.Working Hours :Monday to Friday, 9.00am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Analytical skills,Team working....Read more...
The Role: This program will provide you exposure to GBG customers with tasks involving, but not limited to:
Arranging and managing equipment installations with customers both on-site and remotely
Resolving IT hardware issues replacing PC components and OS re- installations
Testing and evaluating new software updates before release to clients
Support Sales teams with any technical support requests
Developing DIY skills to support hardware installations such as using power tools, wall plugs, wall mounts etc.
Stock management and ordering
Don't worry if this seems out of reach – we will ensure that you will be equipped to succeed in all these tasks and more!Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learnt: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. There is potentially an opportunity for a full time role at the end of the apprenticeship.Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Perks / Benefits:
26 days holiday plus Bank Holidays, rising by one day with each year completed up to 29 days
You get your birthday off
Social team events
Holiday purchase
Medical insurance
Employer Description:GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions.
With over 30 years’ experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud.Working Hours :All details will be confirmed at interview.Skills: IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Duties will include (but will not be limited to):
Support business development activities
Customer relationship management
Market and competitor analysis
Training:
The candidate will be getting a Level 3 Sales and Business Development qualification and working in London, Essex and Port Talbot areas.
Functional skills in maths and English (if required).
Training schedule has yet to be agreed. Details will be made available at a later date.
Training Outcome:A suitable candidate can be absorbed in the company for future career progression.Employer Description:Health Tech Services Group (HTSG) Limited is a leading innovator in the healthcare industry. It leverages cutting-edge technologies such as facial recognition, artificial intelligence (AI), and machine learning (ML) to provide comprehensive solutions for safeguarding vulnerable adults and delivering doorstep healthcare services. In addition to its core services, HTSG offers in-house Continuing Professional Development (CPD) training courses to upskill its team members and support the broader care industry and corporate sectors in building knowledgeable and proficient teams.
HTSG Core Services:
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Care Safe Mobility: HTSG works with 24-hour non-emergency patient transport and ambulance services and offers bed-to-bed transportation services for hospitals, clinics, and laboratories, ensuring these services are readily and easily accessible. Under the process of registering. Care Safe Mobility was earlier registered with the CQC (https://www.cqc.org.uk/location/1-9966471035)
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Clinic At Home: HTSG provides doorstep healthcare services, including home visits by qualified healthcare professionals for medical assessments, treatment and ongoing care management. Through remote patient monitoring devices and telehealth platforms, HTSG enables continuous patient health status monitoring, facilitating early intervention and personalized care by implementing digital safeguarding measures for vulnerable adults using facial recognition technology and AI-powered algorithms.
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WatchRx: HTSG offers remote patient monitoring services to vulnerable adults designed to improve patient outcomes, enhance quality of life and promote independence. Our services include a Medicine reminder system, Fall prevention technology, Geo-fencing capabilities and Automated vitals collection. The benefits of our remote patient monitoring services include improved health outcomes, enhanced safety and independence, cost-effective healthcare and personalized care management. We are committed to leveraging technology to empower vulnerable adults and support their healthcare needs. By monitoring and analyzing behavioural patterns in real-time, HTSG can proactively identify and mitigate potential risks, ensuring the safety and well-being of vulnerable individuals.
CPD Training Courses: HTSG offers in-house CPD training courses designed to enhance the skills and knowledge of its team members. These courses cover a wide range of topics relevant to the healthcare industry, including best practices in patient care, regulatory compliance, and the latest advancements in healthcare technology. Additionally, HTSG extends its training programs to external stakeholders in the care industry and corporate sectors, aiming to foster a skilled and competent workforce.
Air Ambulance (AmbuFly): HTSG includes Global Medical Tourism Services so you can get the best of World-Class treatment from your comfort and convenience.
We are fully insured and locally regulated by the Care Quality Commission* (CQC), Health Inspector Wales (HIW), and local Councils. We are also working on our ISO* 9001, 14001, 27001, and Cyber Essentials. So, you and your data are fully protected. For more information or partnership opportunities, don’t hesitate to contact us.
Our Expertise
HTS Group offers technology and support that facilitates round-the-clock, UK-wide access to services for corporate, insurance, or self-paying clients in the following sectors:
Healthcare assessment and management
Medical transport and repatriation (road & air)
Diagnostics (Laboratories and Radiology)
Healthcare and management training
Pharmacies
Healthcare R & D
Healthcare Logistics
Medical TourismWorking Hours :Monday to Friday between 9.30 am till 5.30 pm. We might need to attend some promotional events during the weekend.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Team working,Creative,Initiative,Patience....Read more...
