JOB DESCRIPTION
The QA Technical Service Rep is responsible for the timely delivery of services as they relate to the quality assurance of Tremco's installed roofing systems within their respective region.
$20-33/hour (not including prevailing wage)
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to:
401K with company match Company Pension Plan Health Insurance Paid time-off Mileage reimbursement Continuing education
Duties/Responsibilities, Core knowledge:
Lead Technician performing roof patch and repair as necessary and determined by the Quality Assurance Group on Tremco Incorporated roof systems (BUR, Modified Bitumen, Single Ply, Fluid Applied, etc.). Estimate material and labor quantities for roof patch and repair. Work with local WTI Field Representatives and/or Supervisors as required or necessary. Provide accurate and timely documentation to ensure that all work was completed properly and that the customer is fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. Demonstrate working knowledge of all services provided. Perform any other duty and/or project as required or assigned by the QA Assurance Group.
Skills, Qualifications, Experience, Special Physical Requirements:
High school diploma or GED Prior roofing experience including patch and repair skills Knowledge and ability to use basic tools associated with commercial roofing Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge with a commitment to safety at all times Understanding and ability to manage expenses Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Work independently, as well as in a team environment, to solve problems and delegate assignments Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.) Ability to travel out of town including overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The hourly rate for applicants in this position generally ranges between $20 and $33. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Tudor Employment Agency are currently recruiting for Customer Service Advisor for our client based in Stafford, ST16, on a Permanent basis.This is an excellent opportunity for an aspiring or existing customer service advisor to broaden their skillset. The client offers luxury motorhomes and allied services including maintenance, repair and bespoke installation.Our client offers a robust personal development programme including both internal and external training: You will be funded on a NVQ in Customer Service and NVQ in Business Administration, as well as role-specific training to increase your brand and product knowledge.Experience within a car sales environment or similar would be highly advantageous.Benefits for a Customer Service Advisor:
Exceptional facilitiesExtensive personal development programme including NVQ in Customer Service and Business AdministrationJob progression availableChristmas bonus and company paid Christmas partyFriendly and nurturing teamNiche industry sectorStaff use of company motorhome for leisureCompany provided Jacket Potato lunches each FridayHealthcare including optical and dentalLife insuranceCompetitive pension
Salary for the Customer Service Advisor:£27,000 Dependant on experience and to be reviewed after 3 month probation periodAdditional bonus structure dependant on department performanceThe Customer Service Advisor must:
Have previous Customer Service experience Be professional in appearance and natureAn interest in cars, motorhomes or travel would be advantageousExperience / Knowledge of Keyloop or Kerridge would be advantageous
Duties of the Customer Service Advisor:
Take ownership of the customer and their vehicle from point of sale throughout the product lifeWork under the instruction of the Service Centre Manager and Operations ManagerMeet and greet all customers upon arrivalQualify the customer to achieve accurate diagnostic informationCommunicate with allied departments including the workshopCommunicate and approve any additional work needed on vehiclesManage the logistics and parking of all vehicles on siteUpsell allied products and servicesContinually update the CRM with accurate client details and vehicle historyRespond to any customer enquiries within two hours of receiptProvide reception cover as needed
Hours of work for a Customer Service Advisor:Monday-Friday, 8am-5pmMust work one out of three Saturdays, 9AM-1PMIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.uk.Applicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Work as part of a team of 7 within the IT Engineering department
Test laptop, desktop, and server components, as well as complete computer systems and peripheral equipment
Learn how to safely dismantle and rebuild IT hardware
Carry out testing and diagnostic checks on switches and routers
Diagnose hardware faults and carry out repairs where appropriate, including some soldering
Provide technical support to customers
Identify, investigate, and diagnose IT problems and faults
Use relevant tools, technologies, and processes to resolve IT issues
Communicate with users at all levels, explaining steps to resolve issues or set up systems
Apply appropriate testing methodologies to hardware and software
Record work completed accurately and escalate issues when required
Training:Training will be delivered by South Devon College on a day-release basis, with the apprentice attending college one day per week.
During the apprenticeship, the apprentice will complete the required knowledge modules that form part of the level 3 apprenticeship standard. These modules will cover core IT and technical principles, helping to build a strong foundation in ICT alongside practical workplace experience.
The apprentice will also be supported to develop a portfolio of evidence and prepare for end-point assessment, with guidance from both the college and the employer throughout the programme.
On successful completion of the apprenticeship, the apprentice will achieve a Level 3 ICT Diploma, providing a recognised qualification and a strong pathway into a long-term career in IT.Training Outcome:Our apprenticeships are offered with the intention of long-term employment, giving successful candidates the opportunity to build a lasting career with us. We are committed to supporting further training and progression as individuals develop their skills and experience.
The majority of our workforce has remained with the business long term, reflecting our positive working environment and strong team culture. We actively encourage team building through regular social events and believe in recognising and rewarding employees who go above and beyond in their roles.Employer Description:Tekeurope is a hardware-focused company supplying computer spare parts and repair services to organisations within the maintenance and insurance sectors. We work with a wide range of equipment, including desktops, laptops, servers and other IT hardware, offering both new and refurbished components.
The business specialises in component-level repairs rather than helpdesk or software support services. However, we are able to provide a structured environment for an apprentice to learn, practise and develop practical IT and hardware repair skills.
The IT workshop is one of four key departments within the company, alongside sales, finance and warehouse operations, allowing apprentices to gain an understanding of how technical teams work closely with other business areas.Working Hours :9.00am to 6.00pm, with an hour break, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems. With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB:
The Director, Business Strategy is responsible for developing formal strategic programs for growth development across the Tremco Construction Products Group business. Using qualitative and quantitative research and market insights to gain an understanding of construction markets, segments and channels, the Director, Business Strategy will identify new opportunities and develop business strategies and detailed execution plans to pursue incremental product, service and business models to achieve profitable growth. This includes but is not limited to the pursuit of high growth program opportunities such as Residential, Restoration, Retail, acquisition targets and e-Commerce. Working closely with marketing communications, the Director, Business Strategy will proactively ensure that our branding and communication plans and tactics align with market strategies, driving the Tremco CPG "Power of One" message across all major business segments.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Possess a deep understanding of the market landscape for all Tremco application categories - Facades, Foundations and Slabs, ICF & Framing, Connections, and Roofing - as well as adjacent opportunities.
Implement both quantitative and qualitative research to generate market insights, discover market opportunities, and understand competitive and multi-channel distribution landscapes.
Develop comprehensive CPG strategic business plans, documentation and financial proformas with detailed execution initiatives that contain unique value propositions, leveraging CPG synergies to address high growth opportunities.
Assess underdeveloped channels & segments, formalizes a strategic approach to penetrate markets, and collaborates with the Sales Department on opportunities to achieve long-term success.
Partner with Product Management to identify portfolio gaps and pursue RPM global technologies, M&A and sourcing opportunities with the Business Development group to fill product/system needs.
Own Tremco technology roadmaps to develop a proactive, long-term product/category strategy vision.
Initiate and support strategic alliances to strengthen category and segment strategies.
Drive development of market-facing tools, collateral, and sales/marketing activations to generate demand and end-user adoption of products and services.
Provide strategic guidance to the Tremco CPG organization to communicate and reinforce the "Power of One" value messaging across all channels and segments.
Deliver financial objective results and commitments within Tremco CPG business plans and strategies.
Work closely with marketing communications to ensure our branding and messaging is aligned with our category, segment and channel strategies.
Lead the direct supervision of team members where applicable, including coaching, skills and career development.
EDUCATION REQUIREMENT:
MBA (Master of Business Administration) with a concentration in Strategy, Marketing, or Finance, Master of Science in Construction Management, or other related degree in a similar study focus.
EXPERIENCE REQUIREMENT:
10 or more years experience in either B2B product, brand or channel management or construction industry experience.
Retail channel experience is required.
Experience managing direct reports is a plus.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Ability to grasp technical skills
Strong organizational and time management skills
Ability to understand relationships and connections, generate charts graphs, spreadsheets and written summaries
Excellent oral and written communication and presentation skills
Able to travel up to 30%
Proficient in Microsoft Office 365, particularly Outlook, Word, Excel, Powerpoint; SAP experience is a plus
Ability to manage multiple priorities, effective team player, self-manager and quick learner.
Active industry organization participation including committee participation
Demonstrated industry-related thought leadership; May include presentation at an industry-related trade show, conference that is national or regional in nature; or publication in an industry-related journal or magazine
Experience in generating strategic business plans and market execution activities.
Complete Tremco Product Level 100 Training
TRAVEL REQUIRED:
Up to 30% domestic and international travel.
Passport for international travel required.
WORK LOCATION:
This role will work onsite at our Conroe, TX office location.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, hear, and occasionally lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $115,500 and $140,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
JOB DESCRIPTION
SUMMARY STATEMENT:
We are searching for a dynamic Senior Growth Product Manager to help build our brands and drive growth. In this integral role, you'll connect strategy to Professional end-users to bring innovative products to market. You will own the entire lifecycle, from ideation to launch, by taking full responsibility for the overall product portfolio development and defining the associated GTM strategy. The primary objective is to deliver significant profitable growth. This role is executed in strong partnership with the Product Operations and Project Management teams.
JOB RESPONSIBILTIES:
Set the strategic direction for product, ensuring it aligns with the Company's broader goals and market opportunities.
Explore and seek out sources of data and insights both internally and externally. Work with our product, data science, and marketing teams to create and acquire data
Conduct end user market research to gain deep insight into user behavior, preferences, pain points, and satisfaction
Monitor and analyze the competitive landscape, business developments and market trends to identify strategic opportunities and ensure product offering is properly positioned
Distill intricate concepts into easily understood information, ensuring the audience understands the core message
Collaborate with interdepartmental teams, R&D, sales, supply chain, and marketing to align product strategies, identify opportunities, develop roadmaps, experiment and then scale for optimal results
Direct market research and market intelligence gathering to ensure understanding of applications, users, competition and market trends. Analyze and leverage data and insights to develop and formulate category and product recommendations
Conduct early-stage opportunity assessment, ideation and concept development for a new product opportunity from ideation to market launch
Manage product portfolio to develop and promote new products and optimize and grow existing product lines.
Define and develop product positioning, messaging, feature specifications, unique selling proposition and pricing strategies for growth, as well as devise effective mitigation strategies, ensuring smooth product launches and iterations
Exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results. Tracking the product metrics to measure product success and drive continuous improvement
Support the product commercialization process and ensure profitability within the assigned market segments
Provide mentorship and guidance to colleagues, fostering a culture of growth and continuous improvement within the product teams.
Performs other duties as assigned in the interest of Rust-Oleum.
QUALFICATIONS:
Bachelor's degree in marketing, business or related field
Minimum of 10 years of experience
5+ years of experience in Architectural/Industrial Coatings industry
Able to explore data fast by using tools, such as Power BI or Excel
Strong project management skills with the ability to manage multiple projects simultaneously
Problem solver and creative thinker with ability to pitch new ideas and be open to feedback
Analytic and strategic thinking skills with ability to digest complex information and make data-driven decisions
Team player looking to advance in their own career while mentoring colleagues
Confident public speaker with the ability to influence senior level management.
Understands the interrelationships of different disciplines.
Demonstrated ability of working on complex assignments
Able to network with key contacts outside of (area of expertise), using persuasion in delivering messages that relate to the wider company business.
Able to advise others on complex matters.
Salary Range Target: $110,000 - $145,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment and offer a company match. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
