Hr Manager Jobs Found 62 Jobs, Page 3 of 3 Pages Sort by:
Sales Operations Manager
Sales Operations ManagerHybridSalary up to £50,000 We are iHasco. We're the go-to experts in top-notch Health and Safety and HR Compliance eLearning. Quality, creativity, and simplicity are our core strengths. With a track record of 15 million+ training sessions over 15 years, we're not just growing; we're skyrocketing. Join us now and lead the charge in our high-octane Commercial Sales team. We are part of the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. The Citation Group has grown rapidly over the past few years and has big ambitions for the future. As a Private Equity backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions. At iHasco, we believe in empowering our team and creating an environment free from bureaucracy and micro-management. Our Customer Success department will embody these values, ensuring our clients receive the highest level of service and support as we continue to innovate and lead in Health and Safety and HR Compliance eLearning. Join us as we take this exciting step forward, reaffirming our commitment to quality, creativity, and simplicity. With the backing of the Citation Group, we're poised to reach new heights and provide an unparalleled client experience. The roleIn this role, you will be pivotal to our sales team's success, focusing on optimising sales operations to support and exceed our business targets. By streamlining processes, managing essential sales tools, and maximising team efficiency, you will play a crucial role in generating, nurturing, and converting leads, managing the sales pipeline, and ensuring seamless execution of the sales process. Your contributions will empower the sales team to perform at their best, ultimately driving business growth and achieving key revenue goals. This role requires a highly proactive approach, exceptional organisational abilities, and a collaborative mindset. You’ll work closely with cross-functional teams, influencing both strategy and execution, and identifying areas for operational enhancement to improve sales performance. If you’re passionate about optimising processes and elevating sales success, we encourage you to apply! Key Responsibilities:• Process & Workflow Development: Work with sales, marketing, and customer success teams to refine workflows and dashboards, enhancing customer and lead management throughout the sales cycle.• Sales Performance Insights: Analyse customer and lead behaviour, satisfaction, and engagement metrics to uncover trends, support strategic sales decisions, and identify upsell or cross-sell opportunities.• Pipeline Management & Optimisation: Actively monitor the sales pipeline, identify bottlenecks, and recommend improvements to accelerate deal cycles and enhance conversion rates.• Operational Excellence: Troubleshoot daily operational issues and optimise systems to support a smooth sales process, reducing friction and enhancing productivity.• Reporting & Analytics: Develop and present insights through sales data reports, dashboards, and key metrics that provide visibility into team performance and guide decision-making.• Cross-Functional Collaboration: Work closely with various departments, ensuring alignment on business objectives and resolving interdepartmental challenges that could impact sales effectiveness.• Internal Documentation: Create and maintain comprehensive process documentation, sales playbooks, and training materials to ensure all team members are aligned and equipped to succeed.• Technology Implementation & Support: Oversee the integration and management of sales-focused technologies, ensuring tools are leveraged effectively to drive customer engagement and sales productivity.• Operational Efficiency & Best Practices: Champion best practices for productivity, sales enablement, and customer interaction, setting standards that scale with our growing business. Qualifications & Skills:• Proven Software Sales Success: Demonstrated achievement in software sales, especially with enterprise clients, using solution-based selling to meet client needs and consistently exceed targets.• Business Systems Proficiency: Skilled in CRM tools like Salesforce and HubSpot to manage pipelines, track performance, and drive data-informed decisions.Personal Attributes:• Sales-Driven & Detail-Oriented: Highly motivated and proactive in meeting sales goals, with a strong attention to detail in proposals and contract execution.• Adaptable Problem-Solver: Quick to adapt in dynamic environments, with excellent communication skills and the ability to address client challenges confidently and effectively.Leadership:• Team Management & Development: Experienced in leading sales teams, setting KPIs, and supporting team growth.• Operational & KPI Focused: Skilled in setting clear sales metrics and managing operational tasks that optimise team performance and improve efficiency. What you get from usFrom your birthday off work (in addition to a generous annual leave and bank holiday entitlement of 33 days) to wellbeing support and a health cash plan, to recognition and incentives, and continuous learning and development, we invest in you holistically. We believe work should be fulfilling and enjoyable, so together, we create an environment where you can thrive. You will be surrounded by passionate colleagues who care deeply about our mission and have a true sense of purpose. We will challenge and grow you continuously—you will never find yourself clock-watching with us. We trust you, rely on you, and care about your well-being. Hit Apply now to forward your CV. ....Read more...
Sales Manager
Sales ManagerRemoteSalary £up to 50k plus comms At Citation, we offer something unique for both our colleagues and clients – an opportunity to grow, thrive, and succeed like nowhere else. As we celebrate 30 years of excellence, our focus remains on growth, investment, and service quality. We’re one of the UK’s biggest providers of Health & Safety, HR, Employment Law, and ISO services. But what really sets us apart is our people. At Citation, we bring our personalities to work, not just our expertise. With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships. We’ve built our success without cutting costs or creating bureaucracy. Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do – and we want you to share in that passion. This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits. About the Position:As a Sales Manager, you'll thrive in our fast-paced environment. Your mission: lead, coach, and drive our Sales Team to new heights. Your passion for client service will be the driving force behind achieving our business goals and fostering a culture of excellence within your team. What You'll Do:• Motivate and Lead: Your knack for motivating your team will set the bar high. You'll be responsible for identifying strengths and areas for improvement, ensuring each team member reaches their full potential while hitting set targets.• Performance Enhancement: Constantly elevate team performance through regular feedback and unwavering support. Celebrate successes and provide steadfast support during challenging times.• Engagement is Key: Colleague engagement is a top priority. You'll ensure your team stays engaged and motivated, knowing that's when Salespeople truly shine. What We Expect You to Bring:To excel in this role, we require candidates with proven outbound experience. As part of our team, you'll be at the forefront of engaging with potential clients, initiating meaningful conversations, and working towards closing deals. Outbound experience is crucial because it demonstrates your ability to navigate the challenges of proactive outreach, handle objections, and consistently meet and exceed sales targets. If you're a seasoned outbound professional who thrives on creating opportunities and building lasting client relationships, we want to hear from you. • Extraordinary Sales Leadership: We seek an extraordinary Sales Leader with a proven track record in B2B sales and a talent for enabling teams to deliver outstanding results.• Mentorship Skills: As an accomplished Sales Manager, you'll bring out the best in your team. You understand what good looks like and can effectively communicate B2B Sales processes.• Relentless Drive: "Nearly at target" isn't in your vocabulary. You're a hands-on leader, focused on mentoring and driving your team to surpass expectations.• Analytical Insight: You're a numbers guru, capable of dissecting KPIs and driving performance improvements. Your team trusts your expertise, and you lead by example.• Data-driven: Proficiency in Salesforce or CRM systems is a must.• Innovation and Results: In our ever-evolving sales environment, we need your innovative mindset and ability to deliver results that take us to the next level.• Growth and Development: Join our growing, highly successful company where you can thrive, develop, and shine every day. We offer a fun, professional, and supportive environment. What you get from usFrom celebrating your birthday with a day off (on top of our generous annual leave and bank holiday package) to providing extensive wellbeing support and a health cash plan, we're committed to nurturing your holistic well-being. At our workplace, we don't believe in "work as a chore." Instead, we cultivate an environment where you can thrive. Here, you'll be surrounded by dedicated individuals who are passionate about our mission and purpose. We don't just stop at hiring; we invest in your continuous growth and development, ensuring that each day is an opportunity for learning and advancement. We trust in your abilities and genuinely care about your success. Our transparent communication ensures you're aligned with our business strategy, and we're excited to offer you pathways for career growth and development. Say goodbye to clock-watching; here, every moment is an opportunity to excel, learn, and make a meaningful impact. Welcome to a workplace that values you as a whole person and helps you become the best version of yourself. Join us today! Ready to lead, inspire, and drive success? Apply today and be a part of our dynamic team! ....Read more...
Operations Manager
Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team. The role An exciting opportunity has arisen at Fugro in Aberdeen for an Operations Manager. This role ensures the group's goals for quality, productivity, and employee satisfaction are met by being accountable for team results, significantly impacting extensive engineering and geo-science activities, and addressing issues that affect more than just their own team. Additionally, the role involves providing input for departmental plans to management, fostering optimal cooperation within and between departments, and exercising full management authority, including decisions on pay and terminations. This position manages a group of supervisors and/or large, complex operations teams and may also involve serving as the Service Line Manager for a small service line, responsible for its day-to-day management. The role includes the recruitment and selection of offshore staff, delivering service line-specific onboarding for new hires, and managing leavers' processes. It addresses employee relations issues such as disciplinaries, grievances, and performance improvement plans. Additionally, the role applies HR standards and processes, including absence management, holidays and leave of absence, and expenses, in liaison with crewing. Performance management, talent management, and succession planning are key responsibilities, along with the resource management of geophysical survey assets. Core activities include resourcing the correct number of operational staff for the service line's planned activities, ensuring the staff pool is well-trained, and managing staff competency in coordination with the Offshore Personnel Development Team. The role also involves managing teams responsible for technical project planning and mobilizations, setting goals and objectives for offshore field staff, and overseeing engineering, vessels, and logistics. Additionally, it includes managing operational procedures, equipment procurement, logistics, and the repair and planned maintenance of owned assets. Clear and accurate communication is essential to link the offshore team with support services and to plan for upcoming projects and mobilizations. This position requires the candidate to have offshore survey experience and management experience. They must also have geophysical, engineering, or marine-related operational experience and be highly organized and proficient with operational and project tracking/planning. What we offer: Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team. Extensive career & training opportunities both nationally and internationally. Competitive salary accompanied by an attractive package including a contributory pension scheme Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies. Option to lease an electric car. Our view on diversity, equity and inclusion At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other. Disclaimer for recruitment agencies: Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciatedApply for this ad Online! ....Read more...
Sales Manager
Sales ManagerRemoteSalary £up to 50k plus comms At Citation, we offer something unique for both our colleagues and clients – an opportunity to grow, thrive, and succeed like nowhere else. As we celebrate 30 years of excellence, our focus remains on growth, investment, and service quality. We’re one of the UK’s biggest providers of Health & Safety, HR, Employment Law, and ISO services. But what really sets us apart is our people. At Citation, we bring our personalities to work, not just our expertise. With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships. We’ve built our success without cutting costs or creating bureaucracy. Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do – and we want you to share in that passion. This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits. About the Position:As a Sales Manager, you'll thrive in our fast-paced environment. Your mission: lead, coach, and drive our Sales Team to new heights. Your passion for client service will be the driving force behind achieving our business goals and fostering a culture of excellence within your team. What You'll Do:• Motivate and Lead: Your knack for motivating your team will set the bar high. You'll be responsible for identifying strengths and areas for improvement, ensuring each team member reaches their full potential while hitting set targets.• Performance Enhancement: Constantly elevate team performance through regular feedback and unwavering support. Celebrate successes and provide steadfast support during challenging times.• Engagement is Key: Colleague engagement is a top priority. You'll ensure your team stays engaged and motivated, knowing that's when Salespeople truly shine. What We Expect You to Bring:To excel in this role, we require candidates with proven outbound experience. As part of our team, you'll be at the forefront of engaging with potential clients, initiating meaningful conversations, and working towards closing deals. Outbound experience is crucial because it demonstrates your ability to navigate the challenges of proactive outreach, handle objections, and consistently meet and exceed sales targets. If you're a seasoned outbound professional who thrives on creating opportunities and building lasting client relationships, we want to hear from you. • Extraordinary Sales Leadership: We seek an extraordinary Sales Leader with a proven track record in B2B sales and a talent for enabling teams to deliver outstanding results.• Mentorship Skills: As an accomplished Sales Manager, you'll bring out the best in your team. You understand what good looks like and can effectively communicate B2B Sales processes.• Relentless Drive: "Nearly at target" isn't in your vocabulary. You're a hands-on leader, focused on mentoring and driving your team to surpass expectations.• Analytical Insight: You're a numbers guru, capable of dissecting KPIs and driving performance improvements. Your team trusts your expertise, and you lead by example.• Data-driven: Proficiency in Salesforce or CRM systems is a must.• Innovation and Results: In our ever-evolving sales environment, we need your innovative mindset and ability to deliver results that take us to the next level.• Growth and Development: Join our growing, highly successful company where you can thrive, develop, and shine every day. We offer a fun, professional, and supportive environment. What you get from usFrom celebrating your birthday with a day off (on top of our generous annual leave and bank holiday package) to providing extensive wellbeing support and a health cash plan, we're committed to nurturing your holistic well-being. At our workplace, we don't believe in "work as a chore." Instead, we cultivate an environment where you can thrive. Here, you'll be surrounded by dedicated individuals who are passionate about our mission and purpose. We don't just stop at hiring; we invest in your continuous growth and development, ensuring that each day is an opportunity for learning and advancement. We trust in your abilities and genuinely care about your success. Our transparent communication ensures you're aligned with our business strategy, and we're excited to offer you pathways for career growth and development. Say goodbye to clock-watching; here, every moment is an opportunity to excel, learn, and make a meaningful impact. Welcome to a workplace that values you as a whole person and helps you become the best version of yourself. Join us today! Ready to lead, inspire, and drive success? Apply today and be a part of our dynamic team! ....Read more...
Accounts or Finance Assistant Apprenticeship
Review and process supplier invoices Deal with queries from Academy colleagues, parents and students in person and via telephone/email Raise & send purchase orders to suppliers Collect money from students/parents in cash or via the online payment system Prepare banking of cash and cheques Enter income onto the accounts program To ensure income from non-student/carer sources is invoiced and received within the terms of academy business, including credit control activities (E.g. EFA, LA, NOA, NEACO, CNSA etc.) To assist the Finance Officer in the costing, management and completion of all School Trip-related projects Provide regular sales/income reports to trip leaders & other appropriate colleagues Book CPD courses ensuring appropriate authorisation has been obtained and make any travel arrangements Make purchases using the academy credit card ensuring VAT invoices are received To assist the Finance Officer with Invoicing for music tuition Chase overdue customer invoices using the bad debt policy Ensure finance paperwork is promptly and correctly filed Assist the Finance & HR Manager with end of month procedures by ensuring deadlines are met Maintain adequate records for audit and compliance requirements Undertake a level 3 Business Administration apprenticeship All work performed/duties undertaken must be carried out in accordance with relevant policies and procedures Post holders will be expected to be flexible in their duties and carry out any other duties commensurate with the grade and falling within the general scope of the job, as requested by management Post holders must at all times carry out their responsibilities with due regard to the Academy’s policy, organisation and arrangements for Health and Safety at Work Training: Work towards your Level 2 Accounts or Finance Assistant (AAT) Qualification (All learning is delivered online/remote) Training Provider: LMP Education (Rated 1st best UK training provider) Training Outcome: Full-time role to be considered upon completion of the apprenticeship Employer Description:CNS is a vibrant, forward thinking Academy, rated ‘Good’ by OFSTED with a vision to be a centre of pride for the local community. At the very heart of our ethos is being a truly comprehensive school that supports the care and development of the whole individual, in a happy and diverse community that instils pride in all its members. We aim to enable every student to maximise their potential and prepare them for their future through the provision of high-quality education. We do this through investing in our staff, and we place great emphasis on staff wellbeing and career development, with high quality training and excellent progression opportunities. Our new colleague will also benefit from being part of Ormiston Academies Trust, one of the oldest and largest school trusts in the country. OAT’s vision is for all young people to have access to the highest academic, social and practical skills required to achieve their full potential. OAT support all staff so that they can enhance and develop their professional skills whatever their role within the trust.Working Hours :Monday to Friday, hours to be discussed on interview (Term Time only, 42 weeks a year)Skills: IT skills,Organisation skills,Number skills ....Read more...
Digital Marketing Executive - German Speaking
Digital Marketing Executive – Fluent German Sandwich Kent/ Hybridc £28,000 p.a.Permanent, Full TimeBenefits: Flexi hours 09:00 -15:00 Mon - Thurs 09:00 - 13:00 Friday = 35 hr week + Hybrid25 days holiday + BankLap TopMobile PhoneMedical Cover - including familyGym Membership (DP Gym)Quarterly Company Outings - Pubs, go-karting etc.Hoodie's T-Shirts, Business Cards, Notebooks etc. Are you fluent in German, able to employ localised and colloquial language effectively?Do you have a demonstrable interest in digital marketing and are looking foryour first position in a marketing agency?We are excited to be working with this dynamic, innovative and vibrant digital marketing agency who, due to expansion are searching for their next Digital Marketing ExecutiveMarketing Executive – Fluent German The Job:As the Marketing Executive you will be reporting to Head of Marketing, your day-to-day work will involve liaising closely with clients and ensuring work is carried out to a high standard. Initially you will be shadowing a senior account manager so that you can gain experience and on the job training on best practice in areas of online marketing and web development.The Person:You’ll ideally be a German National and have either a degree in business or marketing, or a demonstrable interest in this area of work. You will enjoy working within a variety of market sectors on a varied set of projects. Full, ongoing training will be provided.Skills/Abilities Required: A Good work ethic and ability to work without supervisionExceptional written and verbal German oExcellent communication skills, both written and face to faceGood level of EnglishThe ability to write reportsUse of Excel to a reasonable standard to analyse a lot of data Also advantageous: Driving licenseCompetent with Adobe design packages This truly is an amazing company who live and breathe staff retention and career progression.To find out more please contact me, I look forward to hearing from you.jane@westinpar.com – 01304 200329Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles. ....Read more...
Digital Marketing Executive - German Speaking
Digital Marketing Executive – Fluent German Sandwich Kent/ Hybridc £28,000 p.a.Permanent, Full TimeBenefits: Flexi hours 09:00 -15:00 Mon - Thurs 09:00 - 13:00 Friday = 35 hr week + Hybrid25 days holiday + BankLap TopMobile PhoneMedical Cover - including familyGym Membership (DP Gym)Quarterly Company Outings - Pubs, go-karting etc.Hoodie's T-Shirts, Business Cards, Notebooks etc. Are you fluent in German, able to employ localised and colloquial language effectively?Do you have a demonstrable interest in digital marketing and are looking foryour first position in a marketing agency?We are excited to be working with this dynamic, innovative and vibrant digital marketing agency who, due to expansion are searching for their next Digital Marketing ExecutiveMarketing Executive – Fluent German The Job:As the Marketing Executive you will be reporting to Head of Marketing, your day-to-day work will involve liaising closely with clients and ensuring work is carried out to a high standard. Initially you will be shadowing a senior account manager so that you can gain experience and on the job training on best practice in areas of online marketing and web development.The Person:You’ll ideally be a German National and have either a degree in business or marketing, or a demonstrable interest in this area of work. You will enjoy working within a variety of market sectors on a varied set of projects. Full, ongoing training will be provided.Skills/Abilities Required: A Good work ethic and ability to work without supervisionExceptional written and verbal German oExcellent communication skills, both written and face to faceGood level of EnglishThe ability to write reportsUse of Excel to a reasonable standard to analyse a lot of data Also advantageous: Driving licenseCompetent with Adobe design packages This truly is an amazing company who live and breathe staff retention and career progression.To find out more please contact me, I look forward to hearing from you.jane@westinpar.com – 01304 200329Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles. ....Read more...
Business Administration Apprenticeship
Review and process supplier invoices Deal with queries from Academy colleagues, parents and students in person and via telephone/email Raise & send purchase orders to suppliers Collect money from students/parents in cash or via the online payment system Prepare banking of cash and cheques Enter income onto the accounts program To ensure income from non-student/carer sources is invoiced and received within the terms of academy business, including credit control activities (E.g. EFA, LA, NOA, NEACO, CNSA etc.) To assist the Finance Officer in the costing, management and completion of all School Trip-related projects Provide regular sales/income reports to trip leaders & other appropriate colleagues Book CPD courses ensuring appropriate authorisation has been obtained and make any travel arrangements Make purchases using the academy credit card ensuring VAT invoices are received To assist the Finance Officer with Invoicing for music tuition Chase overdue customer invoices using the bad debt policy Ensure finance paperwork is promptly and correctly filed Assist the Finance & HR Manager with end of month procedures by ensuring deadlines are met Maintain adequate records for audit and compliance requirements Undertake a level 3 Business Administration apprenticeship All work performed/duties undertaken must be carried out in accordance with relevant policies and procedures Post holders will be expected to be flexible in their duties and carry out any other duties commensurate with the grade and falling within the general scope of the job, as requested by management Post holders must at all times carry out their responsibilities with due regard to the Academy’s policy, organisation and arrangements for Health and Safety at Work Training: Work towards your Level 3 Business Administration Qualification (All learning is delivered online/remote) Training Provider: LMP Education (Rated 1st best UK training provider) Training Outcome: Full-time role to be considered upon completion of the apprenticeship Employer Description:CNS is a vibrant, forward thinking Academy, rated ‘Good’ by OFSTED with a vision to be a centre of pride for the local community. At the very heart of our ethos is being a truly comprehensive school that supports the care and development of the whole individual, in a happy and diverse community that instils pride in all its members. We aim to enable every student to maximise their potential and prepare them for their future through the provision of high-quality education. We do this through investing in our staff, and we place great emphasis on staff wellbeing and career development, with high quality training and excellent progression opportunities. Our new colleague will also benefit from being part of Ormiston Academies Trust, one of the oldest and largest school trusts in the country. OAT’s vision is for all young people to have access to the highest academic, social and practical skills required to achieve their full potential. OAT support all staff so that they can enhance and develop their professional skills whatever their role within the trust.Working Hours :Monday to Friday, hours to be discussed on interview (Term Time only, 42 weeks a year)Skills: IT skills,Organisation skills,Number skills ....Read more...
Customer Service Representative Apprentice
What will you be doing? Be a customer contact and point of reference for the Dealerpoint Create, maintain and communicate the VOSP service plan to customers as appropriate Confirm and agree details of planned visits with customers in advance, including re-plan of any outstanding defects Load workshop schedule to maximise capacity utilisation Maintain customer contact information on all Operational Systems Liaise with Dealer Responsible to ensure all resources are available in advance of scheduled work (labour and parts) Ensure all MOT appointments are booked, planned in, and communicated to customers in a timely manner Clarify for the customer and the workshop the basis for the repair – Retail/ Warranty/ Contract Manage Fusion quotes, repair orders and sales invoices as appropriate Manage bookings for courtesy cars Actively liaise and co-ordinate between customer and workshop on progress and ensure timely authorization and reporting of all work Follow up after vehicle visit to check customer satisfaction and log all correspondence and where needed escalate any concerns from the interaction with the customer so the appropriate action is taken to resolve it and prevent it from occurring Promote the benefit & features of Volvo Service Point Online Take personal responsibility to ensure customer reception area is maintained to a professional standard As CSR we serve as the face of the company and therefore all efforts should be geared towards portraying oneself in line with our values Complete the endpoint assessment to become fully competent.Support and always assist other team members especially during peak hours and holiday cover Any other duties that may be reasonably requested by your manager Training:Level 2 Customer Service Practitioner. This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.Training Outcome: There are excellent opportunities for progression within the company, with a strong focus on continued learning and personal development. Employer Description:Here at Volvo, we pride ourselves on product innovation and excellence. We provide a commitment to our customers that they will always receive second to none service levels – to do this we must ensure that our people are trained to the highest possible standards. A successful business demands a skilled workforce to improve its bottom line. A skilled workforce demands training and knowledge. That is why we created the Volvo Apprenticeship Programme. We provide all our apprentices with the skills needed to become fully qualified and competent individuals with a secure vocation at Volvo. A Volvo trained apprentice will become a top class asset to our business for years to come, we like to invest well into our future.Working Hours :Monday to Friday, 09.00 to 17.00 (1/2 hr unpaid lunch).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental ....Read more...
Processing Support Lead
Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team. The role .An exciting opportunity has arisen at Fugro in Aberdeen for a Processing Support Lead based on a 6 month fixed term contract with scope for extension We are looking to bring in a Processing Support Lead to strengthen our Marine Asset Integrity (MAI) business line. Based in Aberdeen, you will report to the MAI Client Deliverables Manager and work closely with the Processing Supervisor Lead and inspection personnel on and offshore. You will be responsible for all vessel and platform inspection support to increase efficiency and develop new ways of working. This includes overseeing the execution, ongoing progress, and final deliverables for MAI Client Deliverables department projects. The role ensures the safe, efficient, and profitable execution and delivery of ROV vessel-based pipeline and structural and platform-based inspections. It involves overseeing the recruitment and selection of offshore staff, delivering service line-specific onboarding for new hires, and managing leavers' processes. You will address employee relations issues such as disciplinaries, grievances, and performance improvement plans, and apply HR standards and processes, including absence management, holidays and leave of absence, and expenses, in liaison with crewing. Performance management, talent management, and succession planning are key responsibilities, along with resourcing the correct number of operational staff for the service line's planned activities. Ensuring the staff pool is well-trained and managing staff competency in coordination with the Offshore Personnel Development Team is essential. The role also involves managing teams responsible for technical project planning and mobilizations, overseeing engineering, vessels, logistics, operational procedures, equipment procurement, logistics, and the repair and planned maintenance of owned assets. Clear and accurate communication is crucial to link the offshore team with support services and to plan for upcoming projects and mobilizations. A typical day involves ensuring all work is undertaken to the highest quality and professionalism in accordance with the company Integrated Management System and project-specific documentation. You will ensure final deliverables are completed and issued in line with the contractual delivery schedule. Identifying personal training needs, bringing them to the attention of the department manager, and taking full advantage of the training opportunities provided is important. All activities must be carried out with the highest regard to the health and safety of all involved and to the protection of the environment and prevention of pollution. You will oversee the installation and management of integrity databases within the office and worksites, identify, research, and recommend new ways of working, including software, hardware, and workflows, and provide inspection support throughout project life cycles. The ideal candidate will have formal qualifications to a minimum of a Bachelor level in Engineering or IT, CSWIP 3.4u or 3.3u, and offshore experience working with ROVs as an Inspection Engineer and/or Hydrographic Data Processor. Proficiency in MS Office, good IT skills, the ability to understand technical engineering drawings, excellent communication skills, and a positive attitude are essential. Experience with COABIS, Apollo, and NEXUS, the ability to generate electronic reports, and experience with digital video, image editing, and eventing packages are desirable. What we offer: Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team. Extensive career & training opportunities both nationally and internationally. Competitive salary accompanied by an attractive package including a contributory pension scheme Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies. Option to lease an electric car. Our view on diversity, equity and inclusion At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other. Disclaimer for recruitment agencies: Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciatedApply for this ad Online! ....Read more...
Field Resource Foreman
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager. OTHER SKILLS AND ABILITIES: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly. Apply for this ad Online! ....Read more...
Manager, Public Safety
Full-time; PermanentDate Posted: October 8, 2024Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 114-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.Reporting directly to the Director of Safety & Security, the Manager, Public Safety is the primary leader responsible for ensuring a safe and secure environment for all guests, staff, and assets at the PNE. The role involves overseeing security operations, emergency response planning, staff management, and the coordination of safety initiatives for events and day-to-day operations.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as a Manager, Public Safety, your primary accountabilities will be to: Lead the safety and security of public areas, staff, venues, and grounds, ensuring compliance with safety regulations, fire protocols, and security measures.Foster a culture of exceptional guest experience by prioritizing safety, attentiveness, and proactive problem-solving, ensuring every guest enjoys a welcoming and memorable experience.Design, implement, and manage safety and security programs, incident response plans, and preventive strategies to maintain a safe environment.Lead the coordination of crowd control, access management, and emergency preparedness strategies to ensure the safety and smooth execution of events.Recruit, train, and guide the Public Safety team, including part-time and event-specific staff, fostering a culture of service excellence and high performance.Responsible for investigation of accidents, thefts and other incidents that may require liaising with Vancouver Police, Vancouver Fire, Insurance Adjusters, Gaming Policy & Enforcement Branch (GPEB) and WorkSafe BC.Collaborate with internal departments and external partners, including law enforcement, regulatory bodies, and event organizers, to coordinate comprehensive safety and security efforts.Manage the distribution and security of access credentials, keys, and restricted areas, ensuring the proper use and oversight of critical access points.Prepare and monitor budgets, forecasts, and resource needs, ensuring the efficient allocation of funds and personnel.Provide input on capital expenditure budgets, participating in the planning and execution of safety-related capital projects.Build and nurture relationships with clients, guests, contractors, tenants, and stakeholders, addressing security concerns promptly and effectively.Ensure adherence to all relevant legislation, including the Criminal Code, provincial and federal statutes, and internal policies.Prepare detailed reports, including incident logs and staff activities, implementing corrective actions where necessary.Actively participate as a member of the PNE Health and Safety Committee, contributing to ongoing improvements in workplace safety.Be available for evening and weekend hours as required for event schedules. Who will you provide leadership to?Direct Reports Assistant Manager, Public Safety & Site SecurityAssistant Manager, Public Safety & Event SecurityCoordinator, Public Safety In-Direct Reports Site SecurityPublic Safety Supervisors (Captains)First Aid Supervisors (Captains)Hosts/AmbassadorsEvent Security Guards (in-house and contracted services)Security DispatchersFirst Aid Attendants What else? University degree in a relevant field or equivalent experience in safety, security, or event operations.Advanced knowledge of safety and security principles for indoor and outdoor large-scale events such as crowd dynamics and crowd flow, severe weather preparedness and response, incident command principles, etc.Minimum of 5 years of leadership experience in public safety, security, or law enforcement, including experience in a unionized environment.Must have knowledge and comprehension of applicable legislation and regulations, standards, professional principles and practices (Criminal Code, Building and Fire Code, WorkSafe BC).Must have or be able to obtain within 6 months of employment, a valid BC Security Worker License.Proven leadership and team management skills, including working with temporary and event-specific staff.Strong analytical, organizational, and multitasking abilities, with experience in budgeting and resource management.Excellent communication, interpersonal, and conflict resolution skills, particularly in high-pressure situations.A professional security designation, through organizations such as ASIS or IAVM considered an asset.Previous experience with Incident Command and Emergency Preparedness training considered an asset.ICS 200 or equivalent considered an asset.Proficiency with security management software and tools.Experience with integrated security systems (CCTV, Access, Intrusion).High emotional intelligence and ability to manage stressful situations with diverse stakeholders.Successful candidates must undergo a Criminal Record Check. Who are you? OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $80,000 - $92,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...