To maintain the Single Central Record and HR database, with emphasis on inputting and checking salary, hours, absence and other personnel changes
Administrative support of College recruitment e.g. sending interview invitation template emails, sending applications to managers in College
To undertake a range of administrative processes to support the HR function with specific emphasis on new starter processes (e.g. checking new starter documentation, completing contracts, ensuring safeguarding checks are complete etc), and absence logging
To maintain filing systems, both manual and electronic
Engage in the implementation of College Quality systems
Show a commitment to diversity, equal opportunities and anti-discriminatory practices
Show a commitment to ensuring that children and young people learn in a safe environment
Ensure that all information is secured, used and maintained in line with internal and external standards including ensuring that confidential information is processed in line with the Data Protection Act and College policies
Participate in relevant and appropriate training and development as required
These duties may be amended from time to time by the line manager in consultation with the post holder
Training:Delivery to be completed on-site and 6 hours per week off the job training either at Barnsley College or your place of work.
Student to complete an Advanced Technical Certificate as a HR Support Level 3 Apprenticeship. Functional Skills in maths and English, if required. Training Outcome:Possible progression opportiunities. Employer Description:We are a further education college. With a wide range of over 300 courses covering subjects from Animal Care, Business and Catering, to Forensics, Motorsport and Performing Arts, our campuses offer purpose-built accommodation for each subject to ensure that our students are learning in industry-standard facilities that reflect the environment you will work in after finishing your studies. Many of our College facilities are working and operating as commercial businesses alongside everyday teaching. This means you will get the opportunity to not only learn in the right environment for your studies but gain real life work experience in your chosen career, giving you a better chance over other candidates when you come to apply for employment.
Working Hours :Monday - Thursday 8.30am - 5.00pm and Friday 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental....Read more...
This role provides direct administrative and business support to the General Manager, helping to ensure the smooth day-to-day running of the business. Kick-start your business career with Rapid IT We're looking for a motivated and organised Business Support Apprentice to join our growing team. This role is perfect for someone who enjoys being organised, helping people, learning new skills and being involved in lots of different areas of a business. You'll work closely with the General Manager, supporting a wide range of business activities and gaining exposure to how a growing business operates. This is a unique opportunity to learn directly from senior management while developing valuable skills across Operations, HR, Compliance, Customer Service and Business Administration. You'll gain real-world experience supporting our Operations, HR, Compliance and Customer Service functions while working towards a recognised Business Administration qualification.
This is not a traditional administration role. You'll be involved in a variety of business functions including Operations, HR, Compliance, Customer Service and Business Support, making this an excellent opportunity to gain broad business experience. No two days are the same at Rapid IT, and you'll play an important role in helping the business run smoothly.
What You'll Be Doing:
• Supporting the day-to-day administration of the business • Working alongside and supporting the General Manager on a variety of business projects and initiatives • Helping to prepare driver schedules and job information • Ensuring collection paperwork is prepared and communicated correctly • Liaising with drivers to ensure they have the information required for upcoming jobs • Answering incoming telephone calls and directing enquiries • Assisting with employee training records and administration • Supporting onboarding and new starter administration • Helping maintain company records, documents and filing systems • Assisting with purchasing and supplier administration
Monitoring shared inboxes and responding to enquiries • Supporting ISO, ADISA and Health & Safety administration • Assisting with customer orders and dispatch administration • Supporting order processing, packing and shipment preparation where required • Maintaining spreadsheets, trackers and internal systems • Supporting projects and business improvements across the company • Assisting in other areas of the business when needed
What We're Looking For:
• Organised and able to manage multiple tasks • Good communication skills • Confident using computers and Microsoft Office • Positive attitude and willingness to learn • Reliable, punctual and professional • Able to work independently and as part of a team • Comfortable speaking to customers, suppliers and colleagues • Keen to develop a long-term career in business administration • A proactive attitude and willingness to take ownership of tasks • Someone who isn't afraid to ask questions and learn from othersTraining:Day-release training will take place at Burnley College.Training Outcome:This role offers an excellent opportunity to build a long-term career within Rapid IT. As the business continues to grow, there may be opportunities to progress into roles such as:
• Office Administrator • Business Support Coordinator • Compliance Coordinator • Operations Administrator
We're looking for someone who wants to learn, develop and become an important part of the future of the business.Employer Description:Working at Rapid IT Our Vision: A world where no tech is wasted – and every device creates opportunity. Our Mission: Make tech go further. Cut waste. Create impact. Our Values: Fast. Clear. Customer Focused Be Trusted Create Impact Back the Underdog Always Improve We're a purpose-driven company that believes in second chances – for tech and for people. As part of our team, you'll be supported to grow, learn and thrive.Working Hours :Monday-Friday, 9am-5pm
Including day release to Burnley College.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Deliver high levels of customer service when interacting with participants and colleagues
Provide a professional and welcoming front-of-house experience
Manage reception duties, greeting all visitors and supporting enquiries
Capture and maintain accurate data across systems and databases
Adhere to company guidelines, policies and procedures
Act as a key point of contact for incoming phone calls and emails
Support general administration including ordering supplies, managing records, and handling petty cash
Assist with resolving queries and supporting wider team processes such as health and safety and office management
Provide administrative support across training and apprenticeship activities where required
Training Outcome:
Business Administrator
Administration Manager
HR Manager
Project Manager
Employer Description:At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
People & Culture Manager (18-Month FTC)Location: LondonSalary: £60,000 - £65,000 + BonusI’m working with a growing hospitality business looking for a People & Culture Manager to join them on an 18-month fixed-term contract.This is a broad, hands-on role supporting a multi-site operation through an exciting period of growth. Working closely with the senior leadership team, you’ll take ownership of the people agenda, helping to attract, develop and retain great talent whilst ensuring the culture continues to thrive.The Role:
Support recruitment activity across the business, helping to attract and secure top talent.Partner with managers on employee relations matters, providing guidance and practical support.Drive onboarding, training and development initiatives that help teams perform at their best.Oversee people processes, policies and compliance across the business.Support workforce planning and wider growth projects as the estate continues to expand.Work closely with senior stakeholders to build engagement, retention and team performance.Play a key role in maintaining and strengthening company culture across multiple locations.
The Person:
Currently operating as a People Manager, HR Manager, People & Culture Manager or similar within a fast-paced environment.Strong understanding of employee relations and employment legislation.Comfortable working autonomously and taking ownership of a standalone function.Passionate about people, culture and creating high-performing teams.Confident building relationships across all levels of a business.Able to balance strategic thinking with a hands-on approach.Experience within hospitality, leisure, retail or another multi-site business would be advantageous.A positive, energetic and approachable personality with a genuine passion for developing people.
Get in touch – kate@corecruitment.com....Read more...
The role involves providing support to the Business Manager and Home Manager to ensure the efficient running of a high-quality care home, encompassing various responsibilities such as managing customer experience, HR, recruitment, and finance
The Care Home Administrator will be responsible for promoting a warm and welcoming environment, assisting with staff recruitment and onboarding process, managing staff records, recording minutes of meetings, ensuring rotas and timesheets are complete, managing financial tasks such as petty cash and resident fund accounts, and invoicing
The successful candidate will need to have excellent customer service experience, strong attention to detail, and proficiency in Microsoft applications
Training:
Training will be delivered through Hugh Baird College Tutors visiting monthly to support you in gaining the knowledge, skills and behaviours of the Business administrator at level 3
Training Outcome:
Successful completion of the apprenticeship will lead to further opportunities to develop within the organisation
Employer Description:We are a Residential Care home, located in Birkdale, Southport. Purpose built, established in 1976, we provide high quality person centred care for up to 37 residents.
We are dedicated to ensuring that our team are respected and their contribution valued, offering a supportive and rewarding work environment with opportunities for training and progression.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Production Manager – Days & Nights
Are you an experienced Production Manager with a strong background leading teams within a manufacturing or industrial production environment?
My client, based in Greenwich, is a global leader within advanced fibre-optic and subsea cable manufacturing. They are currently looking to hire two Production Managers to oversee shift-based production operations, one for a day shift role and one for a night shift role, with the night shift position offering a higher annual bonus.
Key responsibilities for these Production Manager positions based in Greenwich:
Lead and manage production teams, ensuring Health & Safety and Quality standards are consistently maintained
Drive operational performance, ensuring production schedules and lead times are achieved accurately
Monitor team performance, providing coaching, development and performance management where required
Support and drive continuous improvement initiatives including Lean Manufacturing, 6S, Root Cause Analysis and 5 Whys
Collaborate cross-functionally with Engineering, Quality, Maintenance, Inventory and HR teams
Ensure all production procedures, HSE policies and quality build standards are always adhered to
Lead investigations relating to safety incidents, non-conformance, and operational issues
Manage staffing, shift loading, training, absence management, and employee relations matters
Promote a positive team culture focused on accountability, safety, quality, and continuous improvement
Requirements for these Production Manager positions based in Greenwich:
Proven people management experience within a manufacturing or industrial production environment
Strong experience handling employee relations cases including disciplinaries, investigations, attendance, and performance management
Experience leading shift-based teams within a fast-paced operational environment
Strong understanding of Health & Safety and Quality compliance within production settings
Experience with Lean Manufacturing and Continuous Improvement methodologies
Excellent communication and cross-functional leadership skills
Strong organisational and production planning abilities
The roles offer:
Permanent day shift and night shift opportunities
Enhanced annual bonus available for the night shift position
37.5-hour working week
Opportunity to join a globally recognised engineering and manufacturing business
If your experience matches the above, to apply for these Production Manager positions based in Greenwich, please send your CV to KGraveney@redlinegroup.Com or call Kyle on 01582 878817.....Read more...
We are working with a Hospitality leader with sites across the country. They are known for serving thousands of consumers on a daily basis.They are looking for an experienced Payroll Controller to ensure accurate, compliant, and timely payroll delivery. Reporting to the Payroll Control Manager, you will own payroll production, statutory reporting, reconciliations, and financial controls.Key Responsibilities
Produce accurate payrolls in line with statutory legislation and company policy.Ensure correct reporting of payroll costs within the general ledger.Manage statutory reporting to HMRC and Irish Revenue (including year-end).Process interim BACS/SEPA payments, overpayments, and manual calculations.Reconcile payroll balance sheet accounts and third-party provider payments (unions, vouchers, etc.).Provide expert advice on payroll matters and maintain data confidentiality.
Essential Skills
Strong understanding of payroll legislation and compliance.Proficient in Excel.Excellent communication and prioritisation skills.High accuracy, adaptability, and a quick learner.
Desirable
Knowledge of ROI payroll.SAP HR/Payroll experience.VBA/Macro skills.
....Read more...
Recruiter / Business Development Manager – Recruitment, London, Negotiable Salary + Commission Come and work with us at COREcruitment!! COREcruitment is a leading hospitality recruitment business with offices based globally. We specialize in all areas including HR, Marketing, Hospitality and FMCG - not to mention many more. The business has been around for over 20 years and you will get the chance to develop business ,grow your sector and build a contact book like no other. We are looking for a Recruiter / Business Development Manager to join us here at COREcruitment. This role will primarily focus on driving new business and building client relations across a number of sectors. The Recruiter / Business Development Manager will benefit from industry expertise as they hunt down prospective clients, gain roles and build their own contact base. This role is perfect for someone driven, ambitious and not afraid to knock on doors - this role will lead into managing your own desk and sector for the business, at which point the opportunities are endless! What we can offer you:
Competitive salaryAttractive commission structure, along with additional bonus'Regular team building and occasional team holidaysHybrid working (2 office days per week, chance to work from other offices)Holiday entitlement increasing YoYCareer development2 weeks working fully remotely from anywhere in the world
The Ideal Candidate:
Ambitious and career driven - you have a personable approach to sales and a "go getter" attitude.Previous experience in a sales or business development role - this could be from FMCG or Drinks if you are looking for a change.Personable and friendlySelf-starter – able to manage your own timeThe ability to actively develop new business leads and negotiate contractsNetworking capabilities to build and maintain industry relationshipsPassionate about customer service and hospitality
....Read more...
To work effectively as part of a team and actively contribute to the smooth running of the office including HR and personnel processing and data information systems
Contribute to the ethos of the school
To provide general assistance to the school office, School Business Manager and carry out administration and first aid duties within the school
To perform front of house duties and be first point of contact for parents and visitors to the school
To work cooperatively within a team and to support and maintain the high standards of professionalism in the office environment
To assist the School Business Manager in their responsibilities for the general welfare of staff and pupils and all administrative office duties
To assist the School Business Manager with general routine matters of organisation to facilitate the smooth running of the school
General Administrative duties as directed by the Head teacher, Deputy Head teacher or School Business Manager
Dealing with enquires whether by telephone, in person or in writing
Receiving and escorting visitors in the school and provide hospitality
Opening and distributing the post and any deliveries received, ensuring ALL delivery notes are passed on to the finance officer when checked
To support with recruitment and selection processes, including placing advertisements, providing shortlisting packs, making interview arrangements and completing vetting checks, in line with safer recruitment responsibilities
Process Disclosure and Barring Service (DBS) Applications, including verification of documents
To work closely with school leaders regarding student placements and volunteers ensuring relevant safeguarding checks are in place
To support in ensuring that monthly reports and all paperwork regarding new appointments, changes to contract and resignations are completed and forwarded to the School Business Manager in order to meet required deadlines
To support in ensuring that all absence records (sickness, annual leave, compassionate, dependent etc.) are accurately maintained and regularly updated on the schools Management Information System (MIS), and correlate with data provided to payroll
Any other duties as required
Promote the safety and wellbeing of pupils, and help to safeguard pupils’ well-being by following the requirements of Keeping Children Safe in Education and our school’s child protection policy
Personal and professional conduct:
Uphold public trust in the education profession and maintain high standards of ethics and behaviour, within and outside school
Have proper and professional regard for the ethos, policies and practices of the school, and maintain high standards of attendance and punctuality
Demonstrate positive attitudes, values and behaviours to develop and sustain effective relationships with the school community
Take on feedback and actions points to improve performance and efficient as and when needed
Respect individual differences and cultural diversity
To comply with, and assist with the development of policies and procedures, and report all concerns to an appropriate person in respect of:
Safeguarding
Health, safety and security
Confidentiality
Data protection
Finance Policy and appendices
Ensure that the school’s administrative systems contribute to the school’s commitment to equality of access to opportunities to learn and develop for all pupils
Undertake these duties within agreed school objectives, policies and procedures and promote the school’s and Local Authority’s Equal Opportunities Policy
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Administration qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Training to be finance officer or a school SBM
Move to corporate work within the civil service
Specialise in HR or finance or other roles within the school office
Additional training and qualifications
Employer Description:Whitehall is a collaborative and inclusive school in Waltham Forest which is committed to ensuring the very best outcomes for all members of our school community. We are very proud to also have a Specialist Resource Provision for Deaf pupils.Working Hours :Monday - Friday, 08:00 - 15:30
(Term time only) 30 Minute lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Knowledge of MS packages,Experience working to targets,Working to deadlines,Working at speed with accuracy,Managing own workload,Prioritising workload....Read more...
We are looking for a Qualified Social Worker to join a Children’s Locality Team.
This role requires a Social Work Qualification and or Degree with a minimum of 3 years permanent in a English Local Authority.
About the team
The team work with children and families to better understand the support the children need to live safely and happily. This team will be responsible for creating plans for the children and families as well as carrying out Section 47 assessments and 17. This team do offer free parking near the council offices.
About you
A successful candidate will need to have a good understanding of working in a Childrens service the ability to carry out legislative assessments as well as report write. The successful candidate will need to have a Social Work Degree with a minimum of 3 years permanent experience in a English LA. You will need to have a valid drivers licences and car for this post.
What’s on Offer
£35/hr per hour umbrella (PAYE option will also be available)
Hybrid Working
Longer term cases – Connecting with the families
Parking in a staff car park is available on site
For more information, please get in touch
Zoe Bellinger – Team Manager
07384466390 – zbellinger@charecruitment.com ....Read more...
We are looking for a Qualified Social Worker to join a Children’s Locality Team.
This role requires a Social Work Qualification and or Degree with a minimum of 3 years permanent in a English Local Authority.
About the team
The team work with children and families to better understand the support the children need to live safely and happily. This team will be responsible for creating plans for the children and families as well as carrying out Section 47 assessments and 17. This team do offer free parking near the council offices.
About you
A successful candidate will need to have a good understanding of working in a Childrens service the ability to carry out legislative assessments as well as report write. The successful candidate will need to have a Social Work Degree with a minimum of 3 years permanent experience in a English LA. You will need to have a valid drivers licences and car for this post.
What’s on Offer
£38 /hr per hour umbrella (PAYE option will also be available)
Hybrid Working
Longer term cases – Connecting with the families
Parking in a staff car park is available on site
For more information, please get in touch
Zoe Bellinger – Team Manager
07384466390 – zbellinger@charecruitment.com
....Read more...
As a PMO Support Administrator Apprentice, you will work closely with the PMO Analyst teams and the Delivery Operations Manager to support administrative activities in line with defined policies, procedures and best practices. Alongside your day-to-day role, you will complete a Level 3 Business Administrator Apprenticeship, with dedicated learning time provided to support your development.
Key responsibilities include:
Supporting the PMO Analyst teams and the Delivery Operations Manager with administration, record-keeping and reporting activities
Learning and supporting project tracking processes within PSA tools (currently Changepoint)
Assisting with user set-up and maintenance using HR and recruitment data
Supporting project setup activities and maintaining accurate project records
Assisting with project administration, monitoring and reporting
Creating, tracking and managing customer purchase order spend
Supporting the maintenance of accurate time, burn and status reporting
Assisting with resource planning activities where no Project Manager is allocated
Updating systems with planned absences, including holidays and training
Assisting with invoicing processes, billing milestone tracking and customer timesheet management
Supporting the collation and validation of timesheet information
Monitoring customer portals for purchase orders and escalating where appropriate
Assisting with the creation of draft invoices and rechargeable expense invoicing
Producing reports and management information for stakeholders
Supporting onboarding and offboarding activities for resources and maintaining accurate master data
Managing and prioritising the PMO mailbox
Organising meetings and documenting minutes/actions
Supporting the production of project and resource reporting
Assisting with maintenance of the PMO SharePoint and Teams sites
Contributing ideas for continuous improvement and process efficiency
During the apprenticeship, the successful candidate will also develop skills in:
Communication and stakeholder management
Business processes and operations
Data handling and reporting
Time management and organisation
Problem-solving and continuous improvement
Professional behaviours and workplace collaboration
Training Outcome:Ongoing development and support.Employer Description:From embracing AI, to migrating complex data centre environments, to adopting cloud, and monetising data from IoT solutions, accelerate your journey and mitigate risk to ensure success and adoption across the enterprise.Working Hours :Office hours 9 am-5 pm (1-2 days per week in the office, rest remote).Skills: Communication skills,Attention to detail,Organisation skills....Read more...
Business Administration
Maintain accurate records across multiple business systems
Update spreadsheets, trackers and internal documents
Organise and file electronic documentation
Support diary management and meeting coordination
Prepare business documents, templates and correspondence
Assist with preparing and issuing invoices
Assist with general day-to-day administration
Recruitment Administration
Add and update candidate records within our CRM
Assist with posting job adverts across various job boards
Support recruitment consultants with administrative tasks
Maintain accurate recruitment records
Compliance Administration
Assist with reviewing candidate files
Help maintain compliance documentation
Identify and chase outstanding information
Support GDPR and data accuracy processes
Reporting & Data Management
Update KPI reports and internal dashboards
Maintain management reporting spreadsheets
Review data for accuracy and completeness
Assist with producing business reports
Onboarding & HR Support
Prepare onboarding documentation for new employees
Assist with induction administration
Maintaining onboarding checklists
Support internal system access requirements
Business Projects
As your confidence develops, you’ll also support wider business projects, including:
Process improvement initiatives
CRM data quality projects
Documentation and procedure updates
Workflow reviews
Systems administration
General business support projects
Training:The apprentice will complete practical, on-the-job learning at JMC Legal Recruitment, The Fairfax, Fairfax Street, Bristol, BS1 3BN.
Formal apprenticeship training will be delivered by JGA through monthly tutor-led interactive seminars via Microsoft Teams or Zoom, alongside regular workplace learning and development activities. The apprentice will also participate in quarterly progress reviews involving both their line manager and JGA.Training Outcome:Upon successful completion of the apprenticeship, there is the opportunity to secure a permanent position within our Operations team.
As the business continues to grow, there will be opportunities to develop into a more senior Business Administrator or Operations role, with exposure to areas including HR, recruitment operations, compliance, reporting, finance support, systems administration and project coordination.
We are committed to investing in our people and, for the right individual, this apprenticeship is intended to provide the foundation for a long-term career with JMC Legal Recruitment.Employer Description:JMC Legal Recruitment is one of the UK's leading specialist legal recruitment agencies.
We work with law firms and legal professionals across the UK and have built one of the strongest brands within the legal recruitment market.
Our achievements include:
More 5-star Google reviews than any UK-based legal recruiter.
Number one Google rankings across more than 90 legal recruitment search terms.
Long-standing relationships with leading UK and international law firms.
A collaborative, supportive and ambitious culture focused on developing our people.
Working Hours :Monday to Friday, 8.30am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
A new opportunity has become available for a Dental Practice Manager to join an established, mixed practice located in Horsham.Start date – As soon as possible.This role is to work full time, 42 hours per week.Exact working hours are to be confirmed.Consisting of 6 surgeries, they are fully equipped and computerised using Software of Excellence.Experience Required:
At least 1 years experience Dental Practice Management experienceProven Practice Management skillsHave good financial skills and be able to manage costsExcellent people management skills and be familiar with HR regulations and proceduresBe familiar with CQC requirementsExcellent communication skillsHave good computer skills and be able to work with SOE.
You will be:
A forward thinker and plannerBe well presented and articulateCalm, friendly and efficientOrganised with good time managementResults driven
Responsibilities include:
Oversee daily operations of the Dental Practice, ensuring efficient workflow and high quality patient care.Manage financial aspects, including budgeting and accounting to maintain profitability.Supervise staff, fostering a positive work environment and addressing any human resource issues.Implement effective communication strategies to enhance patient interactions and team collaboration.Ensure compliance with dental regulations and standards, leveraging relevant experience to improve practice operations.
Salary - £35k – 40k per annum, dependent on experience.You will be joining a fun, friendly and supportive team with a permanent contract opportunity.In order to apply, candidates must have previous Dental practice management experience.....Read more...
Senior Account Manager Exceptional Senior Account Manager opportunity with a leading finance and tech PR consultancyTake your PR career to the next level with this influential role at a prestigious Blackfriars-based communications agency specialising in corporate sector excellence. This established consultancy delivers award-winning campaigns for high-profile clients across finance, technology, and property, offering the perfect environment for ambitious professionals seeking genuine career progression.About the AgencyThis respected communications consultancy is renowned for its strategic thinking and creative execution in the corporate sector. Based in a premium Blackfriars location with exceptional facilities including a rooftop terrace and private gym, they represent exciting clients ranging from innovative ESG companies to elite sporting venues used by Manchester United and The Lionesses.The OpportunityAs Senior Account Manager, you’ll take ownership of client relationships and strategic campaign delivery within an expanding team. You will lead and mentor junior talent, drive campaign excellence, and contribute to the growth of the agency—all while enjoying hybrid flexibility and comprehensive professional development support.Key ResponsibilitiesDevelop and execute sophisticated PR strategies that deliver measurable client outcomesLead and mentor account teams, promoting professional development and campaign excellenceBuild and maintain strategic client relationships as a trusted communications advisorOversee integrated campaign delivery across traditional media, digital channels, and stakeholder engagementPresent strategic recommendations to senior client stakeholdersContribute to business growth initiatives and support new business developmentEssential RequirementsProven PR agency experience with strong client management and team leadership backgroundDemonstrable track record of successful corporate communications campaignsStrong strategic thinking, analytical, and problem-solving skillsExcellent presentation and stakeholder management abilitiesExperience within finance, technology, or property sectors highly advantageousMeticulous attention to detail and a creative, entrepreneurial mindsetWhat’s on OfferCompetitive salary £42,000–£52,000 with performance-related bonusesHybrid working – 3 days per week in the central London officePrivate BUPA health and dental coverage after probationProfessional development via PRCA membership and training opportunitiesAdditional wellbeing day and comprehensive HR supportEarly Friday finishes on the final Friday of each monthRegular social events at premium London venuesNew business commission on successful client introductionsDiscretionary bonus scheme based on individual and company performanceShare option scheme after one year for eligible team membersSustainability initiatives and charity partnership supportWork EnvironmentTheir contemporary central London headquarters features a rooftop terrace, private gymnasium, and recreational areas. Excellent transport links are nearby at Blackfriars, Temple, and St Paul’s stations, ensuring easy access across the capital.Career DevelopmentThe corporate communications sector continues to expand, driven by regulatory requirements, ESG considerations, and digital transformation initiatives. This role provides an exceptional opportunity to deepen expertise in emerging areas while building strategic leadership skills essential for senior consultancy positions.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.This outstanding Senior Account Manager opportunity is presented by The Opportunity Hub UK, connecting experienced communications professionals with career-defining roles in London’s premier agencies.....Read more...
We are looking for a Team Manager to join a Children in Need team.
This role requires a Social Work Qualification with a minimum of 3 years post qualified experience.
About the team
The team work in partnership with the children and their families to understand the support that they need to live safely and happily. Your role in the team will be to Lead, manage and motivate a staff team ensuring high quality supervision is completed regularly which includes case management oversight, timely decision making, the effective implementation and review of children’s plans and provides the opportunity to reflect and recognise areas of practice which are good or requires improvement, and supports the ongoing learning and development of workers. The team will need to be competent in all areas of the PCF at Advanced Social Worker level and The Knowledge and Skills Statement (KSS) for practice supervisors.
About you
A degree within Social Work (Degree, DipSW, CQSW) with a minimum of 3 years’ experience is required to be deemed suitable for this role. You need to have a good understanding of what good social work practice looks like and be passionate about systemic and relational based practice models. You need to be positive, motivated and feel that their current caseload allows them complete good social work interventions with families.
What’s on Offer
Up to £44.50/hr via Umbrella.
Parking in a staff car park is available on site
Hybrid Working
Longer term cases – Connecting with the families
Full time hours
For more information, please get in touch
Owen Giles – Candidate Consultant
07776849119....Read more...
About the Role
We’re looking for an enthusiastic and organised Operations Assistant to join the Answer Digital team on a Business Administration Level 3 Apprenticeship. This is a brilliant opportunity to build real, hands-on experience across a range of business functions, from keeping the office running smoothly to supporting how we hire, manage, and develop our people
You’ll be embedded in our Operations Team and work closely with colleagues across Resource Management, Talent Acquisition, Finance, and People & Culture. No two days will be the same, and you’ll leave the apprenticeship with a broad foundation and a clear understanding of how a growing digital consultancy operates
What You’ll Be Doing
In this role, you won't rotate through departments. You'll be actively contributing to all at once. From day one, your week will naturally span all four areas, giving you a rich, varied experience that reflects how a real operations function works
Office Management
You’ll work alongside our Office Manager to help keep our office running smoothly, a welcoming, well-organised, and fully operational space for the team
Supporting with day-to-day office queries, visitors, and supplier coordination
Helping manage office supplies, equipment, and facilities to keep things running smoothly
Coordinating meeting room bookings, office events, and team socials
Supporting health & safety compliance and maintaining a tidy, organised environment
Liaising with building management and external contractors
Handling incoming post, deliveries, and general administration
Resource Management
You’ll support the team responsible for matching our consultants to client projects, helping us deploy the right people in the right places
Maintaining and updating our resource management system with current project and consultant data
Assisting with scheduling and tracking consultant availability and bookings
Preparing reports and summaries to support resource planning meetings
Flagging capacity gaps or changes to the Resource Management team
Supporting the coordination of bench activity and internal project allocations
Talent Acquisition
You’ll get a real insight into how we attract and hire great people at Answer Digital
Coordinating interview scheduling between candidates and hiring managers
Managing job posting administration across our ATS and job boards
Supporting candidate communications and ensuring a great experience throughout the process
Maintaining accurate and up-to-date records in our recruitment systems
People & Culture
You’ll play a part in making Answer Digital a great place to work
Supporting onboarding administration for new starters, from contracts to day-one logistics
Maintaining accurate employee records in our HR systems
Assisting with the coordination of learning & development activity
Supporting engagement initiatives, surveys, and internal communications
Training:
Systems & tools — training on the platforms used across each function: resource management system, applicant tracking system and HR platform.
On-the-job learning — structured exposure across Operations, Talent Acquisition, Finance, and People & Culture, with experienced colleagues guiding day-to-day tasks.
Dedicated line manager support — regular 1-2-1s, goal-setting, and progress reviews aligned to the apprenticeship Knowledge, Skills and Behaviours (KSBs).
Dedicated Learning Time — protected time each week to complete apprenticeship learning with the training provider, including study, assignments, and portfolio building.
Induction — covering Answer Digital's ways of working, tools, culture, and health & safety. Data Security and Awareness Training.
Training Outcome:To continue progressing their career at Answer Digital in the Operations Team.Employer Description:Answer Digital is a highly successful digital transformation consultancy headquartered in Leeds. We’re a company on a fast growth trajectory with a reputation of delivering large-scale, operational critical solutions.
People are at the heart of everything we do - so much so we’re owned by our people. It sets us apart from most digital businesses you’ll meet and defines our culture and values. Our people are invested in everything we do, because we are invested in them.
Don't believe us? Well check out our glassdoor and here what our people have to sayWorking Hours :Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Proactive and Eager to Learn,Microsoft Packages,Google Workspace,Friendly and Approachable,Confidentiality....Read more...
IT Business Analyst – Mergers & Acquisitions
London – Hybrid Working (4 days office-based)
Initial 6-month contract
Up to £650 per day (outside IR35)
We are supporting a rapidly growing organisation with an active acquisition strategy who are looking for an experienced IT Business Analyst to join their dedicated M&A team.
Working alongside the Programme Manager and Project Manager, you will play a key role in supporting acquisition integrations by gathering requirements, analysing business processes, documenting systems and data dependencies, and helping ensure integration activity is clearly defined and successfully delivered.
This is an excellent opportunity for a Business Analyst with experience in M&A, transformation, or complex business change environments who enjoys working across both business and technology workstreams.
Responsibilities:
Gather, analyse and document business requirements across acquired businesses and internal teams
Facilitate workshops, interviews and discovery sessions with business and technical stakeholders
Produce current and future-state process maps, workflows and gap analysis documentation
Support data discovery, mapping and migration activities across systems and business processes
Analyse business impacts, dependencies, risks and operational readiness requirements
Work closely with Project Managers and technical teams to support integration planning and delivery
Produce high-quality documentation including requirements, process maps, data mapping, business impact assessments and readiness documentation
Support governance activities through analysis updates, decision logs and stakeholder reporting
Essential Experience
Proven experience as a Business Analyst within complex business or IT change programmes
Experience supporting M&A, integration, transformation or business change initiatives
Strong requirements gathering, stakeholder management and process mapping skills
Experience documenting systems, workflows, operational processes and data dependencies
Ability to translate complex business and technical information into clear, actionable outputs
Experience working alongside Project Managers, Programme Managers and technical delivery teams
Strong communication, analytical and problem-solving skills
Desirable Experience
Experience supporting post-acquisition integration projects
Experience with data migration, system consolidation or application rationalisation initiatives
Familiarity with ERP, HR, Finance, reporting or service management platforms
Experience using Microsoft 365, Visio, SharePoint, Teams, DevOps, ServiceNow, Power BI or similar BA tools
This is a fantastic opportunity to join a growing M&A function and play a key role in helping integrate acquired businesses through structured analysis, process improvement and effective stakeholder engagement.....Read more...
Process Management:
Execute and adjust daily plans for Van and HGV fleets
Co‑ordinate resources to ensure availability and escalate delays
Monitor all collections and deliveries to meet SLA and procedural standards
Manage the movement of assets and consumables, maintaining accurate records. Ensure all vehicles comply with O’Licence and company maintenance requirements, recording and escalating defects
Support transport administration including scheduling paperwork, tachograph analysis and infringement monitoring
Provide accurate data for financial and performance reporting, identifying trends for improvement
Manage cost‑related tasks as required
Build strong relationships with internal teams, service providers and clients to support efficient information flow
Team Leadership and Management:
Support recruitment of drivers and transport support staff, including agency personnel
Ensure completion of pre‑employment checks, assessments and induction training. Conduct regular licence checks to maintain compliance
Lead team meetings and briefings to communicate performance expectations and operational update
Manage attendance, conduct and performance issues in line with policy
Provide coaching and training to support development and performance improvement
Provide cover for the Transport Manager during absence
Legal and Regulatory Compliance:
Monitor compliance with driving hours, Working Time Directive rules and road‑safety legislation
Ensure safe, efficient operations that meet quality standards. Report and investigate accidents, incidents and near misses, completing follow‑up actions and leading investigations or disciplinary processes with HR support
Ensure compliance with regulatory frameworks including Mail Integrity, Health & Safety, Carriage of Dangerous Goods, Data Protection and Information Security. Maintain accurate safety and compliance records
Monitor adherence to transport security policies and support investigations into potential breaches
Change Management:
Support continuous improvement within the transport department, working with the wider management team to identify and implement enhancements
Communicate change clearly to ensure understanding and engagement
Measure and monitor the impact of change, providing feedback and solutions
Act as a proactive problem‑solver, collaborating with other departments to deliver effective and sustainable change
Training:
Transport and Warehouse Operations Supervisor Level 3
The training will take place on the job, with the support of the training provider's workshops, tutorials
In addition, eLearning, internal workshops and coaching
Training Outcome:Transport Supervisor position - Assistant Transport Manager - Transport Manager.Employer Description:We are a delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in mail services handling over 50% of business mail in UK. Our mail expertise supports our continued growth in parcel delivery and ecommerce markets, combined with our unique advertising portfolio across Doordrop Media.Working Hours :5 days out of 7; flexible attitude to shifts and rotas, including Saturdays and evenings.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Good UK geographical knowledge....Read more...
Office Support
Support the Receptionist and Facilities Coordinator with the day-to-day running of the office
Provide front-of-house cover, including welcoming visitors, answering calls and handling deliveries
Maintain meeting rooms, ensuring they are clean, tidy and set up appropriately for meetings (including arranging catering where needed)
Assist with basic IT setup and troubleshooting (e.g. video conferencing, monitors and equipment)
Manage incoming and outgoing post
Coordinate recycling and waste collections
Maintain the office master copy library, ensuring all titles are organised and up to date
HR Support
Carry out general administrative tasks, including organising interviews and coordinating team activities
Support the planning and delivery of company events such as the annual conference and festive celebrations
Operations Support
Provide administrative support to the Operations Director and wider team, including diary management, minute taking and meeting preparation
Coordinate the distribution of charity book donations, including liaising with partner charities and arranging deliveries
Support internal communications relating to charitable initiatives
Assist with data entry (e.g. Biblio) as required
Training:To meet the requirements of the Level 3 Business Administration apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:Nosy Crow is a multi-award-winning, independent children’s publishing company. They make child-focused, parent-friendly children’s books for ages 0-12.Working Hours :5 day work week.Skills: Communication skills,Organisation skills,Team working....Read more...
Exceptional Senior Account Manager opportunity with leading finance and tech PR consultancyTransform your PR career with this influential role at a prestigious Blackfriars-based communications agency specialising in corporate sector excellence. This established consultancy delivers award-winning campaigns for prominent clients across finance, technology, and property industries, offering the perfect environment for ambitious professionals seeking genuine career advancement.About the AgencyThis respected communications consultancy has built an outstanding reputation for strategic thinking and creative execution in the corporate sector. Based in a premium Blackfriars location with exceptional facilities including rooftop terrace and private gym, they represent exciting clients ranging from innovative ESG companies to elite sporting venues utilised by Manchester United and The Lionesses.The OpportunityLead client relationships and strategic communications delivery as Senior Account Manager/Account Director within their expanding team. You'll drive campaign excellence, develop junior talent, and contribute meaningfully to agency growth whilst benefiting from hybrid flexibility and comprehensive career development support.Core ResponsibilitiesDevelop and execute sophisticated PR strategies delivering measurable client outcomesLead and mentor account teams, fostering professional development and campaign excellenceBuild and maintain strategic client relationships as trusted communications advisorOversee integrated campaign delivery across traditional media, digital channels, and stakeholder engagementPresent strategic recommendations to senior client stakeholders and C-suite executivesDrive new business development and contribute to agency growth initiativesEssential RequirementsProven PR agency experience with strong client management and team leadership backgroundTrack record of successful campaign delivery within corporate communicationsExceptional strategic thinking and analytical capabilitiesStrong presentation and stakeholder management skillsExperience within finance, technology, or property sectors highly advantageousCreative problem-solving abilities with meticulous attention to detailEntrepreneurial mindset with business development acumenComprehensive Benefits PackageCompetitive salary £50,000-£60,000 with performance-related bonusesFlexible hybrid working arrangement - three days in prestigious central London officePrivate BUPA health and dental coverage following probation completionProfessional development through PRCA membership and extensive training opportunitiesAdditional wellbeing day plus comprehensive support services through Peninsula HREarly Friday finishes on final Friday of each monthRegular social events at premium London venues including Chiltern FirehouseNew business commission structure on successful client introductionsDiscretionary bonus scheme based on individual and company performanceShare option scheme available after one year for eligible team membersSustainability initiatives including environmental offset programmesCharity partnership support with dedicated time for fundraising activitiesWork Environment Their contemporary central London headquarters offers exceptional facilities including rooftop terrace, private gymnasium, and recreational areas. Located adjacent to Blackfriars, Temple, and St Paul's stations, providing excellent transport connectivity across the capital.Career DevelopmentThe corporate communications sector continues expanding, driven by increased regulatory requirements, ESG considerations, and digital transformation initiatives. This role provides exceptional opportunity to develop expertise in emerging areas whilst building the strategic leadership capabilities essential for senior consultancy positions.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.This outstanding Senior Account Manager opportunity is presented by The Opportunity Hub UK - connecting experienced communications professionals with career-defining roles in London's premier agencies.....Read more...
Payroll Administrator (Part-Time - 15 hours/week)Location: Northfleet Kent (DA11 9EU)Hours: 15 hours per week (must be flexible to work additional hours to cover holiday/sickness). Ideally Monday, Wednesday and Fridays, however this can be discussed at interview stage.Salary: £15 per hourContract: Part time, Permanent Are you an experienced payroll professional looking for a flexible, part-time role? We're looking for a highly organised and detail-oriented Payroll Administrator to join our head office team!This is a key administrative role requiring someone with a solid background in payroll or bookkeeping, who can confidently manage data, maintain employee records, and act as a key liaison between our internal teams and external payroll provider. About UsFounded in 1987, Monitor Group has built a strong reputation across the South East for professionalism, reliability, and exceptional service. With approximately 150 staff and a diverse range of commercial cleaning contracts, we pride ourselves on valuing our people and delivering excellence to our clients. Our head office in Northfleet houses all back-office functions - including HR, Finance, Health & Safety, and Payroll - enabling us to maintain quality control and hands-on support. Key Responsibilities:
Receive and review staff time sheets from managers for accuracy and completenessSubmit approved payroll data to our outsourced payroll companyLiaise directly with the payroll provider to resolve queries and supply any additional information requiredCheck completed payroll reports for accuracyRespond to employee payroll-related queries in a timely and professional mannerMaintain up-to-date records of sickness, holidays, and other absencesProcess information for starters and leavers, including changes to personal or bank detailsKeep accurate and confidential personnel files and payroll recordsProvide figures to the Finance Manager and Accounts Manager as requiredManage attachments of earningsProvide data for annual and quarterly reporting, including P11DsPensions administrationReferences including employment references and confirmation of employment for landlords, benefits etcAssist with other ad hoc admin and reporting tasks as needed
What We're Looking For:
Strong background in payroll administration or accountsExcellent attention to detail and high level of accuracyProficient in Microsoft ExcelMethodical and organised approach to tasksConfident communicator - able to work independently and liaise professionally with colleagues and third partiesFlexible to cover the office when requiredExperience working with outsourced payroll is desirable but not essential
Why Join Us?
Flexible working hours - ideal for work-life balanceFriendly and supportive team environmentLong established company with strong staff retentionOpportunity to be part of an evolving payroll functionValuable role at the heart of our operationsModern officeFree onsite parking
....Read more...
Finance Business Partner to report directly to the General Manager for a well established Engineering company who are part of a larger UK group. The Finance Controller / Finance Manager / Finance BP is a hands-on role responsible for managing the day-to-day finance function, including creditors, debtors, stock, cash flow, and monthly management accounts for group reporting.
The Finance professional will act as a true business partner, providing commercial insight and financial analysis to support decision-making, improve profitability, and drive operational performance. They will work closely with stakeholders across the business, translating financial information into clear, actionable recommendations.The role will also lead the review and improvement of systems, processes, and controls, helping to increase efficiency and support the continued growth of the business.Job Specification
Act as a trusted Finance Business Partner to the management team, providing financial insight, analysis, and challenge to support decision-making, improve profitability, and drive business performance across all areas of the operation.
Work closely with operational and commercial teams to review, develop, and implement systems, processes, and controls that improve efficiency, accuracy, and scalability across the business.
Lead the annual financial audit process and support customer and supplier audit requirements, preparing and providing all necessary information in a timely and professional manner.
Prepare monthly management accounts, including supporting schedules, reconciliations, KPI reporting, and financial commentary for submission to the Group Financial Controller for consolidation. This role will bring the management accounting function in-house from the current outsourced provider.
Maintain accurate daily bank postings and perform regular bank reconciliations.
Take full ownership of the Purchase Ledger function, including processing supplier invoices, resolving supplier queries, reconciling accounts, and managing payment runs.
Take full ownership of the Sales Ledger function, including raising customer invoices, managing customer accounts, credit control, cash collection, and account reconciliations.
Process and assess new customer account applications, including credit checks and risk assessment.
Support the completion of customer pre-qualification questionnaires (PQQs) and associated documentation.
Process the monthly payroll, ensuring all submissions and statutory filings are completed accurately and on time.
Provide commercial analysis, costing information, and profitability reporting to support the sales team and wider business.
Drive continuous improvement initiatives within the finance function and wider business, ensuring robust financial controls, efficient processes, and high-quality management information are in place.
Skills, Knowledge & Experience Essential
Qualified accountant (ACA, ACCA, CIMA or equivalent).
Previous experience in a Finance Manager, Management Accountant, Financial Controller, or Finance Business Partner role.
Strong experience producing monthly management accounts, including P&L, balance sheet reconciliations, accruals, prepayments, and variance analysis.
Experience managing purchase ledger, sales ledger, cash flow, credit control, payroll, and general financial operations.
Strong commercial acumen with the ability to interpret financial data and provide meaningful business insight.
Proven ability to build effective working relationships with stakeholders across all levels of the business.
Experience supporting operational and commercial teams with financial analysis, costing, budgeting, and forecasting.
Ability to work independently, prioritise workload, and meet deadlines in a fast-paced environment.
Strong communication skills, with the ability to present financial information clearly to non-finance stakeholders.
A proactive and continuous improvement mindset, with experience reviewing and improving systems, processes, and controls.
Desirable
Experience within manufacturing, engineering sector
Familiarity with Sage 50 Accounts, Sage HR/Payroll and Morepay would be advantageous.
Experience operating within an SME environment.
Experience of stock accounting and inventory management.
Experience managing or supporting external audits.
Familiarity with payroll processing and statutory submissions.
Fantastic opportrunity to be part of leading Engineer UK group of companies. For furrther information, please contact E3 Recruitment. #financejobs #financecontroller #financebusinesspartner....Read more...
Finance Business Partner / Snr Finance Controller to report directly to the General Manager for a well established Engineering company who are part of a larger UK group. The Finance Controller / Finance Manager / Finance BP is a hands-on role responsible for managing the day-to-day finance function, including creditors, debtors, stock, cash flow, and monthly management accounts for group reporting.
The Finance professional will act as a true business partner, providing commercial insight and financial analysis to support decision-making, improve profitability, and drive operational performance. They will work closely with stakeholders across the business, translating financial information into clear, actionable recommendations.The role will also lead the review and improvement of systems, processes, and controls, helping to increase efficiency and support the continued growth of the business.Job Specification
Act as a trusted Finance Business Partner to the management team, providing financial insight, analysis, and challenge to support decision-making, improve profitability, and drive business performance across all areas of the operation.
Work closely with operational and commercial teams to review, develop, and implement systems, processes, and controls that improve efficiency, accuracy, and scalability across the business.
Lead the annual financial audit process and support customer and supplier audit requirements, preparing and providing all necessary information in a timely and professional manner.
Prepare monthly management accounts, including supporting schedules, reconciliations, KPI reporting, and financial commentary for submission to the Group Financial Controller for consolidation. This role will bring the management accounting function in-house from the current outsourced provider.
Maintain accurate daily bank postings and perform regular bank reconciliations.
Take full ownership of the Purchase Ledger function, including processing supplier invoices, resolving supplier queries, reconciling accounts, and managing payment runs.
Take full ownership of the Sales Ledger function, including raising customer invoices, managing customer accounts, credit control, cash collection, and account reconciliations.
Process and assess new customer account applications, including credit checks and risk assessment.
Support the completion of customer pre-qualification questionnaires (PQQs) and associated documentation.
Process the monthly payroll, ensuring all submissions and statutory filings are completed accurately and on time.
Provide commercial analysis, costing information, and profitability reporting to support the sales team and wider business.
Drive continuous improvement initiatives within the finance function and wider business, ensuring robust financial controls, efficient processes, and high-quality management information are in place.
Skills, Knowledge & Experience Essential
Qualified accountant (ACA, ACCA, CIMA or equivalent).
Previous experience in a Finance Manager, Management Accountant, Financial Controller, or Finance Business Partner role.
Strong experience producing monthly management accounts, including P&L, balance sheet reconciliations, accruals, prepayments, and variance analysis.
Experience managing purchase ledger, sales ledger, cash flow, credit control, payroll, and general financial operations.
Strong commercial acumen with the ability to interpret financial data and provide meaningful business insight.
Proven ability to build effective working relationships with stakeholders across all levels of the business.
Experience supporting operational and commercial teams with financial analysis, costing, budgeting, and forecasting.
Ability to work independently, prioritise workload, and meet deadlines in a fast-paced environment.
Strong communication skills, with the ability to present financial information clearly to non-finance stakeholders.
A proactive and continuous improvement mindset, with experience reviewing and improving systems, processes, and controls.
Desirable
Experience within manufacturing, engineering sector
Familiarity with Sage 50 Accounts, Sage HR/Payroll and Morepay would be advantageous.
Experience operating within an SME environment.
Experience of stock accounting and inventory management.
Experience managing or supporting external audits.
Familiarity with payroll processing and statutory submissions.
Fantastic opportrunity to be part of leading Engineer UK group of companies. For furrther information, please contact E3 Recruitment. #financejobs #financecontroller #financebusinesspartner....Read more...
Customer Implementations and Training LeadCompetitive salary and performance-based bonusHybrid – must be able to commute to Leeds officeType: Full-time, PermanentAbout Cognexo Cognexo is a fast-growing digital learning and employee engagement company solving for the problem of Workforce Readiness. Our SaaS platform empowers enterprise clients across all industries, from automotive to financial services, to measure and activate both employee sentiment and knowledge like never before. We are scaling rapidly, backed by a culture that values innovation, integrity, and measurable impact.As a Customer Implementation Manager reporting to the Head of Customer Operations, you will own the complete onboarding journey for enterprise customers, from contract signature through to successful go-live. You will manage multiple complex implementation projects, coordinate internal and client stakeholders, deliver customer training, and ensure every customer has an exceptional onboarding experience.The RoleYou'll be managing complex, multi-stakeholder rollouts often into regulated industries with incumbent systems, fragmented internal ownership, and competing timelines. You'll need to hold the critical path, influence without authority, and make good decisions with incomplete information.Day-to-day, the role encompasses scoping configuration requirements, building implementation plans, running stakeholder sessions, coordinating with product and engineering on technical dependencies, and writing the client-facing communications that keep momentum when things slow down.In addition to the above, the role will also require the individual to become a product expert and deliver enablement/training sessions to new and existing customers alike. This will cover front to back sessions as well as ad-hoc product update training to the Cognexo install base.Key Responsibilities
Full implementation lifecycle from kick-off through to go-live and CS handover.Discovery and scoping calls to translate client requirements into configuration decisions.Implementation plans and project trackers maintained in real timeStakeholder management across client-side and internal teams, including escalation handling.Acceptance criteria definition and UAT coordination.Handover documentation that gives the CS team everything they need to own the account.Contribution to implementation process improvement like templates and playbooks.Training and enablement for internal and external stakeholders.
Skills and ExperienceRequired
Educated to degree levelDemonstrable 3-5 years experience delivering SaaS implementations or complex technology onboarding projects.Confident running client-facing sessions independently. Discovery, kick-off, steering and UAT.Strong written and verbal communication; able to translate technical constraint into plain English for non-technical stakeholders.Comfortable with ambiguity and capable of prioritising across multiple concurrent accounts.Strong organisational skills, your project management doesn't depend on being reminded.Experience in enablement/training environments, communicating with large audiences at all levels.
Preferred
Experience in HR tech, L&D, or adjacent SaaS categories.Familiarity with Zendesk, Salesforce, or similar CRM/support tooling.Exposure to LMS platforms or workforce training environments.Understanding of an enterprise organisation’s structure, including L&D, HR and compliance functions.
What success in this role looks likeSix months in, you've got a repeatable rhythm. Your accounts go live on time because you've managed the critical path actively, not reactively. Clients feel like the process is tight and executed to perfection. Handovers to CS are clean enough that the team doesn't need to come back to you to understand an account. You've spotted at least one pattern in how implementations slip and have implemented a process to circumvent these issues in the future.Training and enablement sessions are delivered with gravitas and leave no uncertainty with the relevant stakeholders. Your knowledge of the platform is second to none and you are the authority on the Cognexo platform both internally and externally.Why Join Cognexo?This is a rewarding opportunity to be part of a dynamic SaaS business at a pivotal stage of its growth journey. You will work closely with the CEO, and leadership team, helping to shape the customer lifecycle foundations of a company redefining digital learning and employee engagement in the form of Workforce Readiness.
Competitive salary and performance-based bonus.Hybrid flexibility and a culture built on trust and accountability.A high-impact role with real influence and long-term career growth.
INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
