Duty Manager – Luxury 5* Hotel
MLR have an exclusive and unique opportunity for a Duty Manager to join a prestigious 5-star property in County Laois.
This is an exciting opportunity for a passionate hospitality professional to play a key role in the daily operation of the hotel, ensuring every guest receives an exceptional and memorable experience from the moment they arrive.
As Duty Manager, you’ll be a visible presence throughout the property, overseeing the smooth running of the hotel during your shift and supporting the Front of House and wider operational teams. You’ll lead by example, ensuring consistently high standards of service while responding confidently to guest needs and any challenges that arise.
We’re looking for someone with strong operational experience, excellent communication skills, and a genuine passion for luxury hospitality. You’ll be comfortable taking responsibility, making decisions, supporting your colleagues and ensuring the guest journey runs seamlessly.
This is a fantastic opportunity for a dedicated hospitality professional to join an exceptional 5-star property and develop their career within a truly prestigious environment.
If you’re a hands-on leader who thrives in a guest-focused environment and takes pride in delivering outstanding service, we’d love to hear from you.
Please apply through the link below.....Read more...
General Manager - Full Service Restaurant Woburn, MA $75,000 – $85,000 + BenefitsWe’re partnered with a large hospitality group looking for a strong General Manager to lead one of their full-service restaurant locations in the Woburn area.This is a hands-on role for a hospitality-driven leader who knows how to run a busy restaurant, build strong teams, and create a great guest experience while keeping operations organized and profitable.The company is looking for someone who leads from the floor, supports their team, and thrives in fast-paced environments.What You’ll Be Doing
Overseeing day-to-day restaurant operationsLeading and developing FOH and management teamsDriving service standards and overall guest experienceManaging labor, scheduling, sales, and operational performanceSupporting hiring, training, and retention effortsEnsuring cleanliness, organization, and operational consistencyBeing present on the floor during service and leading by example
What We’re Looking For
General Manager experience within full-service restaurant operationsStrong leadership and people development skillsFinancial understanding including labor and cost managementHigh-energy, hands-on management styleStrong guest service and hospitality mindsetFull-service experience is required - not just QSR
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Head of Food & Beverage – Major Hospitality Brand - £120K + Benefits My client is a major national hospitality brand with a great reputation.They are seeking a Head of Food & Beverage join their team and scale their multi-million-pound F&B operation. The successful Head of Food & Beverage candidate will lead and elevate their multi-site food and beverage operations whilst being responsible for the strategic leadership and day-to-day management of all food and beverage operations, ensuring exceptional service standards, financial performance, and continuous innovation across all of their sites. This is an outstanding opportunity for a commercially driven hospitality professional with a passion for delivering memorable guest experiences, developing high-performing teams, and driving operational excellence.This is the perfect role for a high performing Food & Beverage Director looking to join an exciting business who can match their ambition and offer genuine career progression opportunities.Responsibilities include:
Provide strategic leadership across all Food & Beverage operations.Drive revenue growth, profitability, and operational efficiency.Develop and implement innovative food and beverage concepts that enhance the guest experience.Lead, coach, and inspire department managers and frontline teams to achieve exceptional performance.Collaborate closely with the senior leadership team on menu development, promotions, and business strategy.Ensure compliance with food safety, health & safety, licensing, and brand standards.Foster a culture of continuous improvement, employee engagement, and talent development.
The Ideal Head of Food & Beverage Candidate:
Significant senior Food & Beverage leadership experience within a high volume national hospitality business.Strong commercial acumen with proven success in revenue growth and profit optimisation.Exceptional leadership, coaching, and people development skills.High energy to motivate, communicate and galvanise all sites within the group.Experience managing multiple F&B outlets and large operational teams.Strong financial management, budgeting, forecasting, and cost control expertise.Excellent communication and stakeholder management abilities.Passion for creating outstanding guest experiences.
If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com / mikey@corecruitment.com....Read more...
HR Manager – Up to £60,000 – Hospitality Business We're working with an exciting new hospitality opening in London that is looking for an experienced HR Manager to join the business. This is a standalone role with the opportunity to build and shape the people function from day one, working closely with senior leadership in a fast-paced, hands-on environment.The Role:• Standalone HR Manager responsible for the full employee lifecycle • Lead all recruitment and onboarding across the business, including pre-opening hiring • Provide day-to-day HR support and guidance to managers and employees • Manage complex employee relations cases, including disciplinaries, grievances, investigations, absence management and performance issues • Support TUPE processes where required • Advise on UK employment law and ensure the business remains compliant with current and upcoming legislation • Manage and advise on Tronc schemes, service charge distribution and bonus structures • Develop and implement HR policies and procedures • Support learning and development, employee engagement and retention initiatives • Build strong relationships across all levels of the business and be a visible presence within the operation • Produce HR reports and support workforce planning • Partner with senior leadership to help build a positive, people-focused cultureAbout You:• Significant HR experience within hospitality • Strong knowledge of UK employment law, including the Employment Rights Bill reforms, the Tipping Act and upcoming legislative changes • Proven experience independently managing complex employee relations cases, including discrimination, redundancy, TUPE and grievances • Good understanding of Tronc schemes, service charge distribution • A genuine passion for people with the ability to build trust across all levels of the business • Calm, organised and adaptable, with the ability to thrive in a fast-moving pre-opening environment • CIPD qualified or equivalent experience • Previous hospitality pre-opening experience is highly desirableIf you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666....Read more...
Special Events CoordinatorLocation: Atlanta, GA Salary: $45,000–$58,000 + Commission + BenefitsAbout the OpportunityWe're partnering with a growing hospitality group that's known for delivering energetic dining experiences and exceptional service. They're looking for a Special Events Coordinator who loves bringing people together and has a talent for turning ideas into seamless, memorable events.This role is perfect for someone who enjoys building relationships, thrives in a fast-moving environment, and takes pride in making every guest feel looked after from the very first conversation.The RoleYou'll oversee the full event journey, from responding to new enquiries and planning the details to coordinating with the restaurant team and ensuring everything runs effortlessly on the day. Whether it's a corporate gathering, rehearsal dinner, networking event, or milestone celebration, you'll play a key role in creating experiences guests won't forget.Working alongside restaurant leadership and culinary teams, you'll ensure every event is well-organized, profitable, and delivered with outstanding hospitality.What You'll Be Doing
Manage private event enquiries and guide guests through the booking process.Create tailored event packages based on each guest's needs, preferences, and budget.Coordinate with restaurant leadership to organize menus, beverage selections, staffing, room layouts, and event timelines.Prepare event agreements, proposals, and booking documentation.Oversee all event administration, including deposits, confirmations, guest communication, and final details.Be the go-to person on event days, ensuring everything runs smoothly and guests receive exceptional service.Monitor event performance, maintain accurate records, and produce reports when needed.Build relationships within the local community to generate new private dining and event opportunities.
What We're Looking For
Previous experience in event sales, event coordination, hospitality, or restaurant operations.A highly organized professional who can confidently manage multiple events at once.Strong communication and relationship-building skills with a genuine passion for hospitality.Someone who enjoys problem-solving and stays calm under pressure.Flexible to work evenings and weekends when events require.
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Multisite Reception & Reservations Manager – Up to £55,000 Fully On SitesThe Role:We're partnering with a prestigious hospitality group to recruit an experienced Multisite Reception & Reservations Manager to oversee front-of-house guest experience across multiple venues. This is a hands-on leadership role for someone passionate about exceptional hospitality, operational excellence, and developing high-performing reception and reservations teams.Reporting into senior operations, you'll lead the guest journey across several sites, ensuring every interaction reflects the highest standards of luxury hospitality. You'll oversee reception and reservations operations, manage guest flow across multiple platforms, and drive consistency in service delivery while mentoring and developing your teams. This is not a traditional Monday-Friday position. The role requires flexibility to work across different sites and meal periods according to business needs, including evenings and weekends when required.Key Responsibilities:
Lead reception and reservations operations across multiple venues.Manage and develop Reception Managers, Supervisors, Hosts and Reservations teams.Ensure seamless guest flow across all booking and communication platforms.Drive outstanding guest experience and maintain brand standards at every touchpoint.Coach, motivate, and performance-manage front-of-house teams to achieve operational excellence.Collaborate closely with General Managers and operational leaders to ensure smooth daily service.Monitor KPIs, guest feedback, reservations performance, and service quality, implementing improvements where needed.Support recruitment, onboarding, training, and succession planning across multiple sites.Be visible on the floor, leading by example and resolving guest concerns with professionalism and confidence.
About You:
Proven experience managing reception and/or reservations across multiple hospitality venues or within a luxury hotel or premium restaurant group.Strong leadership experience with the ability to inspire and develop teams.Excellent understanding of luxury guest experience and service standards.Commercially aware, organised, and comfortable managing multiple priorities simultaneously.Flexible approach to working hours, with availability to support evenings and weekends as business requires.Outstanding communication, organisational, and stakeholder management skills.
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666....Read more...
Senior Sales Manager – HospitalityLondon | Up to £65,000 (DOE) + Excellent Career ProgressionWe are working with a fantastic independent pub group with a portfolio of premium venues across London, who are looking for an experienced Senior Sales Manager to join their growing team. This is an exciting opportunity for a commercially driven hospitality sales professional to take ownership of sales across a multi-site business, working closely with venue teams to maximise revenue, develop relationships and support future growth. This is a highly hands-on role, with the successful candidate working across both the central office and venues. You will be a visible presence within the business, building strong relationships with General Managers and teams on-site, identifying opportunities and driving sales performance across the portfolio. The role comes with a clear progression plan, with the opportunity to step into a Head of Sales position within 15–18 months for the right individual.The Ideal Candidate:
Proven experience in a senior sales role within hospitality, venues, restaurants, pubs or events.Strong multi-site experience, with a track record of driving sales across multiple locations.A hands-on, proactive and commercially minded approach.An outgoing personality with excellent communication and relationship-building skills.Experience working within an independent hospitality business where autonomy and initiative are valued.Someone who is ambitious, motivated and looking to progress into a senior leadership role.
The Role:
Lead and drive sales performance across a portfolio of London venues.Work closely with venue teams to maximise private dining, events and corporate opportunities.Spend time across sites, building relationships and supporting teams to achieve commercial targets.Manage and develop 1 direct report.Identify new business opportunities and build long-term client partnerships.Develop and implement sales strategies to support business growth.Play a key role in shaping the future direction of the sales function.
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666....Read more...
Special Events CoordinatorLocation: Charlotte, NC Salary: $45,000–$58,000 + Commission + BenefitsAbout the OpportunityWe're partnering with a growing hospitality group that's known for delivering energetic dining experiences and exceptional service. They're looking for a Special Events Coordinator who loves bringing people together and has a talent for turning ideas into seamless, memorable events.This role is perfect for someone who enjoys building relationships, thrives in a fast-moving environment, and takes pride in making every guest feel looked after from the very first conversation.The RoleYou'll oversee the full event journey, from responding to new enquiries and planning the details to coordinating with the restaurant team and ensuring everything runs effortlessly on the day. Whether it's a corporate gathering, rehearsal dinner, networking event, or milestone celebration, you'll play a key role in creating experiences guests won't forget.Working alongside restaurant leadership and culinary teams, you'll ensure every event is well-organized, profitable, and delivered with outstanding hospitality.What You'll Be Doing
Manage private event enquiries and guide guests through the booking process.Create tailored event packages based on each guest's needs, preferences, and budget.Coordinate with restaurant leadership to organize menus, beverage selections, staffing, room layouts, and event timelines.Prepare event agreements, proposals, and booking documentation.Oversee all event administration, including deposits, confirmations, guest communication, and final details.Be the go-to person on event days, ensuring everything runs smoothly and guests receive exceptional service.Monitor event performance, maintain accurate records, and produce reports when needed.Build relationships within the local community to generate new private dining and event opportunities.
What We're Looking For
Previous experience in event sales, event coordination, hospitality, or restaurant operations.A highly organized professional who can confidently manage multiple events at once.Strong communication and relationship-building skills with a genuine passion for hospitality.Someone who enjoys problem-solving and stays calm under pressure.Flexible to work evenings and weekends when events require.
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Chief Operating Officer - Multi-Concept Hospitality GroupLong Island, NY - Open to Charlotte, NC | New Orleans, LA Up to $200,000 Base + Equity Relocation Assistance Available (US Based Candidates)We're partnered with an ambitious, privately owned hospitality group searching for a Chief Operating Officer to help lead the next phase of the company's growth.With five successful restaurant concepts, a strong corporate infrastructure, the business has built an exceptional foundation. Now they're looking for a commercially driven executive who can help scale the organization while preserving the culture and operational excellence that has made the company successful.This is not a turnaround role. The systems, SOPs, training programs, and operations are already well established. What they're looking for is a strategic operator with strong financial acumen who can help accelerate growth, improve enterprise performance, support capital planning, and work closely with ownership and investors to take the business to the next level.What You'll Be Doing
Partnering with ownership to execute the company's long-term growth strategyLeading the corporate leadership team across operations, finance, marketing, IT, accounting, and support functionsDriving financial performance, profitability, and operational efficiency across multiple restaurant conceptsSupporting expansion into new markets and overseeing new restaurant growthWorking closely with private investors and ownership on strategic planning and business performanceDeveloping scalable systems and processes to support continued expansionIdentifying opportunities to improve profitability, cash flow, and overall business performanceEvaluating growth opportunities while maintaining disciplined financial decision-makingEnsuring every concept continues to deliver exceptional guest experiences and operational excellence
What We're Looking For
Previous COO, SVP, or equivalent executive leadership experienceExperience leading hospitality businesses with $100M+ in annual revenueStrong financial and commercial acumen with the ability to drive business growthProven success scaling multi-unit restaurant or hospitality organizationsExperience working with ownership groups, private investors, or private equity-backed businesses is highly valuedStrategic thinker who can balance big-picture planning with operational executionGrowth-minded executive who enjoys building teams and developing future leadersMulti-concept restaurant experience
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Greeting guests courteously, ensuring a positive first impression
Managing incoming calls with professional phone etiquette and directing enquiries appropriately
Performing general clerical duties including filing, photocopying, and document management
Serving customers at the bar
Completing end of day cashing up and balancing
Supporting the front desk team to ensure the smooth, daily operation of hotel administration
Training:You will complete the Hospitality Team Member Level 2 (Accommodation pathway) apprenticeship training at your workplace, the Salutation Hotel.
Training will be delivered on-the-job through regular one-to-one sessions with a dedicated trainer and coach from HIT Training, alongside workplace learning and online study.
Functional Skills in English and maths will be provided at your workplace if you do not already hold the required qualifications.Training Outcome:Upon successful completion of your apprenticeship, there is a clear opportunity to progress into a permanent front-of-house or reception role within the hotel.
You will have excellent opportunities to develop your career and progress into supervisory or guest relations management roles within Classic Lodges and the wider hospitality industry.Employer Description:Founded in 1992, Classic Lodges is a privately owned collection of eight distinctive hotels in some of the UK’s most beautiful locations. From elegant country houses to coastal retreats, each hotel has its own character, history, and story to tell.
At the heart of Classic Lodges are our people. Whether welcoming guests at reception, creating exceptional food, or preparing every room with care, our teams create the meaningful moments that make every stay memorable. We believe hospitality is about more than service, it’s about making people feel genuinely at home.
Our purpose is to create meaningful experiences that connect people, places, and memory. Guided by our values, we take pride in delivering warm, thoughtful hospitality and celebrating the individuality of each hotel and team. Working with us means being part of a close-knit group where people are valued, supported, and encouraged to bring every stay to life.Working Hours :Rotational shifts covering mornings, evenings, and weekends to match hotel reception operating hours.
Specific shift patterns and rest days will be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
IT ManagerLocation: Antwerp, Belgium Salary: Competitive Languages: Fluent English required, Dutch and/or French preferred, German is a plusAn exciting opportunity to join a fast-growing hospitality and lifestyle brand currently expanding across Europe. This role is ideal for a hands-on and strategic IT professional who enjoys working across multiple departments and driving technology improvements in a fast-paced environment.As IT Manager, you will oversee the company’s technology ecosystem across multiple properties, including hardware, software, PMS, POS, reporting tools, integrations, and infrastructure. You’ll also support upcoming hotel openings and work closely with external IT and software partners.Key Responsibilities
Oversee and optimise IT systems across all propertiesManage PMS, POS, reporting tools, and software integrationsSupport technology setup for new hotel openingsDrive automation, reporting, and data management initiatives using Power BICoordinate with external IT and software partnersTroubleshoot system and operational issues across departmentsSupport long-term technology and infrastructure strategy
Requirements
Experience in IT operations, hospitality technology, or digital infrastructureStrong understanding of PMS, POS, reporting tools, and integrationsExperience with Power BI and data reporting preferredHospitality or multi-site experience is a plusSolution-oriented, hands-on, and proactive mindsetFluent English required; Dutch and/or French preferred, German is a plus
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AV Project Manager - I am after a project manager with good Audio Visual systems delivery experience. To be successful in this role you must have be able to deliver multiple projects on time and on budget, whilst working in a team environment keeping all colleagues and clients in the loop (good with timescales). You musty have previously delivered (5years experience) high spec corporate / hospitality / commercial projects that involve the installation and integration of cutting edge audio visual systems, which will encompass full presentation systems, IPTV, videoconference systems ideally Cisco or Poly, MTRs, Huddle spaces along with all related switching and control kit (Crestron), into boardrooms, training rooms, auditoria, meeting rooms, classrooms, lecture theatres and beyond. You must have excellent experience with delivered projects ranging from £200k to £2mn. You will need to demonstrate the ability to be organised and manage a team of permanent and freelance installation engineers. If this sounds like the right mix for you then please send me your full technical CV. Candidates that have a solid experience in corporate AV install and are now looking to step up into project management will be considered. THIS POSITION IS ONLY OPEN TO AV CANDIDATES, THIS POSITION IS ONLY OPEN TO THOSE CANDIDATES WHO LIVE IN THE UK AND CAN WORK LEGALLY. audio visual a/v cisco polycom vc crestron video audio signal av vc installation extrondante audinate qsys qsc hospitality corporate commercial rack installation videoconference audio video signal avixa cts berks berkshire buckinghamshire bucks surrey london hampshire herts Hertfordshire kent sussex london
audio visual a/v cisco polycom vc crestron video audio signal av vc installation extron dante audinate qsys qsc hospitality corporate commercial rack installation videoconference audio video signal avixa cts berks berkshire buckinghamshire bucks surrey london hampshire herts Hertfordshire....Read more...
Head of Operations East Anglia £75,000 - £80,000 + Future Equity OpportunityI'm working with an independent hospitality business looking to appoint a Head of Operations to help shape the next phase of its journey.This is a business that has built a fantastic reputation, attracts significant footfall and has created a genuinely unique destination combining hospitality, retail and entertainment. The foundations are there, but there is still plenty of opportunity to evolve, improve and unlock further growth.The role is broad. You'll work closely with the owners, taking responsibility for the overall commercial and operational performance of the business. From financial performance and partnerships through to guest experience, people, events and identifying new revenue opportunities, you'll have the autonomy to make a real impact.This isn't about maintaining the status quo. They're looking for someone who questions how things are done, spots opportunities others miss and has the confidence to implement change where it's needed.We're looking for someone who has:
Experience leading high-volume hospitality operations.A strong commercial mindset with excellent financial understanding.The ability to balance strategic thinking with being visible in the operation.Experience developing teams and creating accountability.A natural curiosity to improve businesses and drive growth.
If this sounds like you or someone you know, please reach out – kate@corecruitment.com....Read more...
Senior Vice President Commercial – Europe Locations: Paris (National and International Mobility required)Industry: Premium Hospitality, Travel Experience & Multi-Site Commercial OperationsReporting To: Deputy CEOAre you an executive leader at the intersection of commercial strategy, ultra-luxury hospitality and premium food retail or concessions ?We are looking for a talented, dynamic and ambitious Senior Vice President – Europe to lead regional expansion, commercial performance, and operational excellence across key European markets.The Role & Focus:
Full P&L Responsibility: Driving regional commercial growth, profitability, and strategic scaling across Europe.Strategic Partnerships: Nurturing high-level B2B & key partnership relationships with commercial partners, asset owners, and international institutions.Guest Experience & Operational Excellence: Leading multi-site operations, high-touch luxury venues, and premium guest touchpoints to world-class standards.
Ideal Profile:
Executive background in Multi-Site Luxury Hospitality, Travel Experience / Premium Food retail or Concessions.Proven track record in regional P&L leadership, high-stakes negotiations, and scaling commercial portfolios across European territories.Strategic vision combined with hands-on leadership in high-volume, high-touch guest environments.
Interested in a confidential discussion?Contact: Beatrice Forest-Valentine | beatrice@corecruitment.com....Read more...
Senior Vice President Commercial – Europe Locations: Madrid (National and International Mobility required)Industry: Premium Hospitality, Travel Experience & Multi-Site Commercial OperationsReporting To: Deputy CEOAre you an executive leader at the intersection of commercial strategy, ultra-luxury hospitality and premium food retail or concessions ?We are looking for a talented, dynamic and ambitious Senior Vice President – Europe to lead regional expansion, commercial performance, and operational excellence across key European markets.The Role & Focus:
Full P&L Responsibility: Driving regional commercial growth, profitability, and strategic scaling across Europe.Strategic Partnerships: Nurturing high-level B2B & key partnership relationships with commercial partners, asset owners, and international institutions.Guest Experience & Operational Excellence: Leading multi-site operations, high-touch luxury venues, and premium guest touchpoints to world-class standards.
Ideal Profile:
Executive background in Multi-Site Luxury Hospitality, Travel Experience / Premium Food retail or Concessions.Proven track record in regional P&L leadership, high-stakes negotiations, and scaling commercial portfolios across European territories.Strategic vision combined with hands-on leadership in high-volume, high-touch guest environments.
Interested in a confidential discussion?Contact: Beatrice Forest-Valentine | beatrice@corecruitment.com....Read more...
Finance Director
Private Equity-Backed | Multi-Site HospitalityLondonCirca £120-130k + bonus
An exciting opportunity has arisen for a commercially driven Finance Director to join a high-growth, private equity-backed hospitality business.Working closely with the CEO and Board, you'll play a pivotal role in shaping business strategy, driving growth, and preparing the business for its next stage of development.Key responsibilities include:
Leading all financial planning, budgeting, forecasting and cash flow management.Delivering insightful board reporting and commercial analysis to support strategic decision-making.Partnering with the executive team to drive business performance, profitability and new site expansion.Managing relationships with private equity investors, lenders and external advisers.Overseeing financial controls, compliance, systems and process improvements.Leading and developing a high-performing finance team.Supporting investment appraisals, acquisitions, refinancing and future exit readiness.
Candidate Profile:
CFO/FD experience within a multi-site hospitality, leisure, retail or consumer-facing business.Experience working in a private equity or investor-backed environment.Strong commercial acumen with exceptional financial planning, reporting and stakeholder management skills.A collaborative leadership style, with the confidence to challenge and influence at Board level.Experience supporting business growth, refinancing or a successful exit would be highly advantageous.
This is a fantastic opportunity to make a genuine impact within an ambitious, fast-paced business with significant growth plans.....Read more...
General Manager - Sports & Entertainment Food Service Operations Missouri – Offering Relocation for US Residents $95,000 – $110,000 + Bonus + BenefitsWe’re partnered with a large-scale sports and entertainment venue in Missouri looking for an experienced General Manager to oversee high-volume food service operations.This is a fast-paced, hands-on leadership role overseeing multiple outlets, premium hospitality areas, and large event execution within a major venue environment. The ideal candidate understands high-volume operations, large teams, and how to deliver strong guest experiences during major events and peak service periods.What You’ll Be Doing
Overseeing daily food service operations across the venueLeading management teams and large hourly staff groupsDriving operational standards, guest experience, and service executionManaging labor, food cost, scheduling, and financial performanceSupporting premium hospitality, concessions, catering, and event operationsBuilding strong client and stakeholder relationshipsEnsuring operational readiness for major events and game days
What We’re Looking For
General Manager or senior operations leadership experience in sports, entertainment, convention centers, large-scale hospitality, or high-volume food service environmentsStrong financial and operational understandingClient facing experience within the food service industryExperience leading large teams in fast-paced environmentsHands-on leadership style with strong communication skillsAbility to stay organized and calm during large events and peak business periodsStrong guest service and team development focus
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Learn to support the sales cycle from enquiry through to proposal preparation and contract completion.
Develop an understanding of customer needs through meetings and effective questioning.
Build relationships with prospective and existing customers.
Support new business generation through networking, research and customer engagement activities.
Maintain accurate CRM records and pipeline information.
Work with Events, Hospitality and Operations Teams to deliver an excellent customer experience.
Contribute towards sales objectives and learn about forecasting and KPI management.
Training:An apprenticeship includes regular training with a college or other training organisation. Off-the-job training will follow the time allocations outlined in the Occupational Standard.
College or training organisationISALES ACADEMY LIMITED.
Your training courseSales executive.
Equal to Level 4 (Higher national certificate).Training Outcome:We aim to provide you with the chance to develop your career in sales or sales support as well as other areas of the business if requiredTo progress into a sales support role or explore other pathways within the company.Employer Description:Brocket Hall is one of the UK’s most prestigious country estates, renowned for championship golf courses, luxury accommodation, hospitality and events.Working Hours :36 hours per week, typically worked over 4 days on a rota basis.
Flexibility will be required including weekends and Bank Holidays in line with business requirements and events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Hospitality, Events or leisure....Read more...
GUEST RELATIONS & EVENTS MANAGERABINGDONUP TO £35,000 + EXCELLENT BENEFITS + EVENTS + LONG-TERM CAREER
THE OPPORTUNITY:
Are you a Front of House Manager, Reservations Manager, Hotel Manager, Guest Relations Manager or Duty Manager looking to transfer your hospitality experience into a unique client-facing career?
We’re recruiting for a highly respected specialist business that has become one of the world’s leading names in Aviation and Military Fine Art. Working with collectors across the UK and internationally, the company also attends prestigious airshows, exhibitions and military events.
This is not a traditional sales position, and previous sales experience is not required. The company is looking for someone from a hotel or hospitality background who understands exceptional service, builds relationships naturally and can manage the complete client journey.
You’ll join a friendly team of 14 people in a stable, long-established business where many employees have built successful careers.
THE ROLE:
Build relationships with new and existing collectors
Provide a polished, highly personal client experience
Understand clients’ requirements and recommend suitable artwork
Manage enquiries and orders from the first conversation through to delivery
Coordinate worldwide shipping for high-value artwork
Keep clients updated and provide excellent after-sales service
Represent the company at prestigious airshows and exhibitions
Develop relationships with VIP clients, artists and military organisations
Support gallery events and generate new client relationships
Maintain accurate customer and order information
Travel to a small number of UK events each year using company vehicles
THE PERSON:
This role would suit someone currently working as a:
Front of House Manager
Reservations Manager
Hotel Manager
Guest Relations Manager
Front Office Manager
Hotel Duty Manager
Reception Manager
Assistant Hotel Manager
Guest Services Manager
Head Receptionist
Hotel Receptionist
Hospitality Manager
Events Manager or Events Coordinator
Restaurant Manager
You’ll need:
Experience within a hotel, hospitality or premium customer-service environment
Excellent communication and relationship-building skills
A professional, confident and well-presented approach
Strong organisation and attention to detail
The ability to manage several clients, orders and priorities
A proactive approach to resolving customer queries
Confidence speaking with VIP and international clients
Flexibility to attend occasional weekend events planned well in advance
A full UK driving licence
No previous experience in sales, fine art or aviation is required. Full training will be provided.
THE BENEFITS:
Salary up to £35,000
More sociable working pattern than many hotel and hospitality roles
Long-term career opportunity
Friendly and supportive team
Excellent training and ongoing support
Prestigious aviation and military events
Company vehicle for business travel
Varied role combining client service, events and relationship management
Stable business with an excellent reputation and loyal international customer base
If you’re an experienced Front of House Manager, Reservations Manager, Hotel Manager, Guest Relations Manager or hospitality professional looking for a new career direction, apply today.
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Recruitment Manager - Up to £50,000 DOE – Hospitality BusinessI'm currently recruiting for a Recruitment Manager to join an exciting hospitality group with multiple venues across London. This is a fantastic opportunity to take ownership of the recruitment function in a standalone role, working closely with senior stakeholders to attract, recruit and onboard talent across the business. You'll play a key role in shaping the company's hiring strategy while ensuring an exceptional candidate experience.Ideal Candidate:
Previous hospitality recruitment experience, either agency or in-houseStrong stakeholder management and relationship-building skillsExcellent organisation and communication skillsA proactive, hands-on approach with the ability to manage multiple vacanciesFirst-time managers looking to step into a Recruitment Manager role are encouraged to apply
Key responsibilities:
Managing the full end-to-end recruitment process across all departments and levelsPartnering with senior stakeholders and hiring managers to understand hiring needs and build recruitment plansSourcing, interviewing and managing candidates throughout the recruitment processManaging onboarding and ensuring a smooth transition for all new startersBuilding and maintaining talent pipelines for future hiring needsWorking with external recruitment partners where requiredMonitoring recruitment activity, reporting on hiring performance and identifying areas for improvementReviewing and improving recruitment processes to ensure an efficient and positive candidate journeyEnsuring all recruitment activities are compliant with company policies and employment legislation
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666....Read more...
General Manager - New Restaurant Opening Charlotte, NC $75,000 – $90,000 + Incentives + BenefitsWe're partnered with a well-known hospitality group preparing to open an exciting new location in Charlotte this summer, and they're looking for a General Manager to lead the opening team.This is an elevated, vibrant concept that will bring incredible energy to the city's dining scene. You'll have the opportunity to help build the culture from day one, recruit and develop your team, and play a key role in launching what is expected to become one of Charlotte's newest dining destinations.We're looking for a hands-on leader who thrives in fast-paced environments, loves building teams, and knows how to create memorable guest experiences.What You'll Be Doing
Leading all aspects of the restaurant opening and ongoing day-to-day operationsBuilding, coaching, and developing a high-performing management and service teamCreating a positive culture focused on hospitality, accountability, and career developmentManaging labour, scheduling, payroll, and overall financial performanceOverseeing reservations, service flow, and daily operations to maximize guest satisfactionSupporting local marketing initiatives and building relationships within the community
What We're Looking For
Previous General Manager experience within an elevated or upscale full-service restaurantA genuine passion for hospitality and delivering memorable guest experiencesStrong financial acumen, including labour management, payroll, and P&L responsibilityExperience with new restaurant openings is an asset but not requiredSomeone who leads with an ownership mentality and takes pride in building successful teams
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Sales & Marketing Manager – £65,000 plus bonus, London ONLY APPLY & KEEP READING… If you have experience in the luxury hospitality space! An exciting opportunity has opened for a Sales & Marketing Manager to join a unique and dynamic business with four diverse revenue streams. This is a company focused on growth and innovation, spanning luxury PVT members clubs. We’re seeking a Sales & Marketing Manager with a proven track record in luxury hospitality, ready to unlock the full potential of this exceptional business. If you're passionate about driving success and making an impact, this could be the role for you!Responsibilities:
Develop and implement the sales and marketing strategyRecruit, train and develop the sales and marketing teamGuide the strategy for the online presenceManage sales forecasting and setting financial targetsPrepare and present sales reportsMeet with key clients to ensure relationships are maintained and nurturedIdentify new revenue or brand expansion opportunitiesExecuting a digital marketing strategy that drives customer acquisition & retention
Skills & Experience:
A proven track record in leading sales teams to achieve & exceed targetsExperienced in creating sales & marketing campaigns from a luxury hospitality backgroundExcellent written and interpersonal communication skills.Strong budgeting skills and analytic abilityA creative thinker Confident, well-presented and highly professional
If you are keen to discuss the details further, please apply today or send your cv to Stuart Hills at COREcruitment dot com....Read more...
Business Development Manager – Hospitality GroupCentral London | Up to £50,000 + Bonus | Hybrid Working (4 Days Office / 1 Day WFH)We're recruiting for an exciting Business Development Manager opportunity with a well-established, multi-site hospitality group. This is a purely proactive sales role with no responsibility for reactive enquiries. Your focus will be on identifying, winning, and converting new business opportunities, building a strong pipeline of corporate clients, and creating long-term partnerships before handing accounts over to the operational team for delivery.The Role:
Proactively generate new corporate business opportunities across the portfolioBuild partnerships with local businesses, hotels, and key organisationsDevelop relationships with agencies and other referral partnersDrive corporate loyalty scheme sign-upsMaintain venue listings and ensure the venues remain front of mind within the local marketAttend networking events, exhibitions, and industry functions to generate new business opportunitiesBuild and manage a strong sales pipeline, consistently achieving and exceeding targets
About You:
A minimum of 3 years' experience in Business Development, Corporate Sales, or Venue SalesPrevious experience within hospitality, events, or leisure is essentialA proven track record of generating and converting new businessExcellent networking, relationship-building, and negotiation skillsCommercially driven, self-motivated, and confident working autonomouslyTravel and tourism experience would be a distinct advantage, but isn't essential
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666....Read more...
General Manager – Premium Plant-Based Restaurant – London - £65,000 Immediate Start PreferredWe’re looking for an experienced and commercially driven General Manager to lead a premium, vibrant restaurant operation in the heart of Spitalfields.This is an exciting opportunity to join a growing hospitality brand and company at an important stage of its development. With ambitious plans ahead, we’re looking for a GM who can take real ownership of the site, build a brilliant team and deliver an exceptional guest experience.The role:Full operational and commercial responsibility for the restaurantLead, develop and inspire a high-performing FOH and management teamDrive standards across service, guest experience and day-to-day operationsTake ownership of budgets, labour, costs and overall site performanceRecruit, train and retain a strong teamWork closely with the wider business as the brand continues to growThe ideal General Manager:Proven experience leading a quality, high-volume London restaurantStrong commercial and financial understandingA hands-on, energetic and people-focused leadership stylePassionate about exceptional hospitality and premium serviceComfortable working within a fast-moving, growing businessAvailable at short notice – an immediate start is preferredSalary: Up to £65,000A fantastic opportunity for a strong GM who wants to make their mark within an exciting and expanding hospitality company.Apply now for more information.....Read more...
Restaurant General ManagerPhiladelphia, PA $80,000 to $90,000We're partnered with an exciting upscale restaurant in the heart of Philadelphia that's looking for an experienced General Manager to lead the daily operation.This is an outstanding opportunity to join a hospitality-driven restaurant where exceptional service, authentic cuisine, and genuine guest connections are at the heart of everything they do. We're looking for a leader who thrives on the floor, develops great teams, and knows how to balance top hospitality with strong financial performance.What You'll Be Doing
Leading all day-to-day restaurant operations and ensuring seamless service executionRecruiting, hiring, training, and developing a high-performing front-of-house teamWorking closely with the Executive Chef to ensure seamless collaboration between front and back of houseMonitoring sales performance, budgets, and KPIs to drive profitabilityBuilding relationships with regular guests and becoming a visible ambassador for the restaurantHandling guest concerns professionally and ensuring every guest leaves with a memorable experienceSupporting local marketing initiatives and helping grow the restaurant's presence within the community
What We're Looking For
General Manager experience within an upscale, full-service restaurantProven ability to lead, coach, and develop high-performing teamsWine Knowledge is a strong asset!Strong financial acumen, including labour management, budgeting, P&L oversight, and cost controlHands-on leadership style with a strong presence on the restaurant floorExperience building relationships with guests and creating a culture of genuine hospitalityStrong understanding of restaurant operations, health and safety standards, and compliance
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