Start: ASAPSalary: €75.000 - €90.000 + bonusLanguages: German and EnglishI am looking for an experienced, hands-on General Manager who loves being on the floor as much as in the P&L, and who can lead a young, dynamic team in a vibrant lifestyle hotel environment.Your missionYou own the full performance of the hotel – from guest love to GOP.You engage, inspire and coach your teams to deliver exceptional, memorable stays.You balance lifestyle flair with sharp commercial thinking and immaculate standards.What you will do
Lead all hotel operations (Rooms, Front Office, Housekeeping, F&B, Conference & Events, Maintenance) with full P&L responsibility.Drive performance across all key KPIs (Finance, Guest, Quality, Team, F&B) and continuously look for ways to outperform the local market.Be a visible host: present at the front desk and in guest areas, especially at peak times, modelling genuine, guest‑first service.Ensure brand and quality standards are consistently delivered, including room presentation, hygiene and safety (HACCP), and overall property upkeep.Work closely with Revenue, Sales and Marketing to shape rate and distribution strategies, push Net RevPAR and deliver strong returns to ownership.Oversee F&B quality and profitability, together with your Head Chef and F&B Manager, ensuring food safety, cost control and great guest experiences.Maximise Conference & Events utilisation and revenue, ensuring rooms and spaces are always “inspection ready” and visually impressive.Lead CAPEX and asset care: keep the hotel immaculate, plan preventative maintenance, and manage refurbishments and contractors.Own budgets, forecasts and reporting; control labour costs, monitor expenses and ensure solid cash handling and debtor management.Build strong relationships with owners, local partners, tourism bodies and the neighbourhood community to grow the hotel’s network and reputation.
Your leadership
Lead, mentor and grow a young, energetic team; recruit for attitude and culture, then train for skills.Create an engaging work environment with high communication: daily HOD briefings, monthly team meetings, regular recognition and feedback.Drive service culture and ensure smart, timely service recovery for any guest issues.Maintain retention above industry benchmarks through great onboarding, cross‑training, coaching and clear development paths.
What you bring
Several years of experience as General Manager or multi‑site / cluster leader in hotels, ideally with lifestyle or design‑led concepts.Strong track record in operations and full P&L management, including budgeting, forecasting, revenue and cost control.Natural “on the floor” leadership style – you enjoy being with guests and teams, not just sitting in an office.Proven ability to drive guest satisfaction (e.g. strong independent review scores / mystery guest results) and commercial results at the same time.Excellent stakeholder management: owners, vendors, community partners and internal support teams.Very good English; German is a strong plus.
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Bank Kitchen / Servery Assistant – Wanstead, East LondonLocation: Chestnut Manor Care Home, 63 Cambridge Park, London, E11 2PRHourly rate: £12.71 per hour, plus 50p p/h weekend enhancementShifts: 8am to 6pm / 8am to 6.30pm (flexibility required to work weekends)Job type: Bank Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWe are looking for dedicated and compassionate Kitchen / Servery Assistants to join our bank register at Chestnut Manor Care Home, a luxury care home, where the kitchen operates like a domestic kitchen, not a commercial one.We are looking for individuals who share our values, have an interest in helping others, a can-do attitude and who will treat the people we support with care, compassion and respect. If you want to make a difference to the lives of our elderly residents, apply today.About the role:
Taking meal orders from residents and supporting them in making their choices where needed (especially for residents living with dementia or other cognitive challenges)Setting tables to a luxurious standard to create an exceptional dining experienceServing meals, ensuring they are presented to a high standard and at the correct temperatureEncouraging residents to eat their meals and or offering alternative choicesDistribute to and collect crockery from the residentsAssist in washing crockery, cutlery, cooking and serving utensils and kitchen equipmentMaintaining cleanliness in the kitchen and dining areas in accordance with COSHH regulationsEnsuring that all health and safety guidelines are strictly followedCarry out any reasonable request or instruction from the Home Manager or Head ChefAccept and process kitchen deliveries, ensuring correct storage and inventory rotationSupport in the Kitchen with the preparation of mealsWork closely with care staff to accommodate residents’ individual meal preferences
About you:
The right to live and work in the UK Previous experience of working in a similar position is essential to be successful Previous experience in a care home environment is ideal, however candidates with a hotel/restaurant background are also encouraged to apply Excellent communication skills, both verbal and writtenAbility to work in a team, a caring nature and a positive attitude An understanding of Health and Safety, Infection Control and COSHH
Why work at Westgate?
Competitive pay rates with enhanced pay on weekendsEqual pay for young workers who are paid the same as staff aged 25+Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHCA....Read more...
