Guest Services Manager / Front Office Manager – Location: Florida Compensation: Approx. $110,000 USD + bonus potential up to 30% Benefits: Subsidized housing, relocation assistance, comprehensive benefits package, 401(k), PTO, and hotel discountsWe are recruiting on behalf of an award-winning luxury island resort in the Florida Keys seeking an experienced Guest Services Manager / Front Office Manager to lead the front office and guest experience operation. This is an exciting opportunity for a polished hospitality leader with a strong luxury resort background and a passion for delivering highly personalized guest experiences within an intimate island setting.Key Responsibilities
Oversee daily Front Office and Guest Services operationsLead, mentor, and develop the guest services teamEnsure exceptional and personalized guest experiences throughout the stayManage VIP arrivals, guest relations, and service recoveryCollaborate with operational departments to ensure seamless service executionOversee scheduling, staffing, labour management, and departmental operationsSupport recruitment, onboarding, and team development initiatives
Ideal Candidate Profile
Previous leadership experience within luxury resort or high-end hospitality environments requiredStrong Front Office or Guest Services management backgroundHighly polished leadership style with exceptional guest interaction skillsProven ability to lead teams within luxury hospitality operationsStrong communication, organizational, and problem-solving abilitiesBoutique luxury or island resort experience is strongly preferred
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Job Title: Front office Manager- Luxury hotel Location: Amsterdam, Netherlands Salary: €4,500 gross per monthWe are seeking an experienced and dynamic Front Office House Manager to lead the Front Office operation of a large, internationally branded upper upscale hotel in Amsterdam. This is an excellent opportunity for a hospitality professional who thrives in a fast-paced environment, enjoys leading diverse teams, and is passionate about delivering exceptional guest experiences.The successful candidate will be responsible for overseeing all Front Office activities, ensuring operational excellence, maintaining high guest satisfaction scores, and driving team performance and development.Key Responsibilities
Lead, coach, and develop a Front Office team of approximately 20 colleagues, including supervisors and reception staff.Ensure smooth day-to-day operation of the Front Office, maintaining service standards and operational efficiency.Drive exceptional guest satisfaction through proactive guest engagement and effective service recovery.Monitor departmental performance, productivity, and quality metrics.Manage scheduling, labor costs, and staffing levels in line with business demands.Collaborate closely with Housekeeping, Revenue Management, Reservations, Food & Beverage, and other departments to ensure seamless guest experiences.Ensure compliance with company policies, procedures, and brand standards.Support recruitment, onboarding, training, and succession planning within the department.Analyze operational reports and identify opportunities for continuous improvement.Act as Manager on Duty when required and provide leadership during peak operational periods.
Candidate Profile
Minimum 2 years of leadership experience within an upper upscale hotel environment of 200+ rooms.Strong operational Front Office background with a focus on guest service excellence.Experience working with Opera Cloud PMS.Excellent communication skills in English and DutchStrong organizational, problem-solving, and decision-making abilities.Ability to perform effectively in a fast-paced, high-volume environment.Experience within an international hotel chain.Knowledge of revenue optimization and upselling strategies.Experience working with quality assurance and guest satisfaction programs.
What We Offer
Opportunity to join a leading international hospitality organization.Career development and progression opportunities.Competitive salary and benefits package.Dynamic and multicultural working environment.The chance to make a significant impact within a high-profile hotel operation.
Job Title: Front office Manager- Luxury hotelLocation: Amsterdam, NetherlandsSalary: €4,500 gross per monthIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
Job Title: Front office Manager- Luxury hotel Location: Venice Salary: €2,300 gross per month ASAP startI am looking for a Front Office Manager for a luxury hospitality environment known for its high service standards, refined atmosphere, and strong focus on guest experience.This is a key leadership position within the Front Office department, responsible for ensuring smooth daily operations, excellent guest service, and strong coordination across teams. You will act as a central point of contact for both guests and management, playing an important role in maintaining service excellence and operational efficiency.The environment is international, structured, and service-driven, offering the opportunity to work closely with experienced hospitality professionals in a high-standard setting.Key responsibilities
Lead and supervise the Front Office team in daily operationsManage check-in, check-out, and guest service proceduresOversee reservations, room allocation, and daily reportingHandle guest requests, complaints, and VIP interactions professionallyCoordinate with Housekeeping and other departmentsEnsure consistent luxury service standardsTrain, support, and motivate front office staffCollaborate closely with hotel management on operational matters
Requirements
Previous experience in Front Office or Reception Management in a hotel environmentProficiency in Italian is a mustStrong knowledge of Opera PMS system requiredLeadership and strong interpersonal skillsStructured, detail-oriented, and guest-focused mindsetAbility to work in a high-standard luxury hospitality environmentEU work eligibility required
What we offer
€2,300 gross/month salary1-year managerial contract with potential renewalAccommodation provided Opportunity to work in a luxury hospitality environment in VeniceLeadership role with direct impact on guest experience and operationsStable and professional working environment
Job Title: Front office Manager- Luxury hotel Location: Venice Salary: €2,300 gross per month ASAP startIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
Job Title: Front office Manager- Luxury hotel Location: Rotterdam, Netherlands Salary: €41,600 gross per AnnumDutch is a mustI am seeking an experienced Front Office Manager to join the launch team of a newly developed luxury hospitality property in Rotterdam. This role offers the opportunity to build and lead the guest services function from the ground up, ensuring exceptional guest experiences from opening day onwards.Key Responsibilities
Establish Front Office operations, procedures, and service standards during the pre-opening phase.Recruit, train, and develop a high-performing guest services team.Oversee all front desk activities, including arrivals, departures, guest inquiries, and VIP services.Ensure a seamless and professional guest journey across all touchpoints.Implement and maintain operational systems, reporting processes, and performance standards.Manage guest feedback, service recovery, and reputation management initiatives.Work closely with Housekeeping, Maintenance, Food & Beverage, and other departments to ensure operational excellence.Monitor departmental performance, productivity, and budget objectives.Drive a culture of hospitality, professionalism, and continuous improvement.
Candidate Profile
Previous experience managing Front Office operations within an upscale hotel environment.Strong understanding of hotel systems, guest service procedures, and operational best practices.Experience supporting a hotel opening or major operational transition is advantageous.Excellent leadership, communication, and organizational skills.Fluency in English and Dutch is requiredAbility to remain calm and solution-focused in a fast-paced environment.Hospitality, Tourism, or Business-related education preferred.
Job Title: Front office Manager- Luxury hotelLocation: Rotterdam, NetherlandsSalary: €41,600 gross per AnnumDutch is a mustIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
Front Office Manager - 4* Hotel
MLR are looking for an enthusiastic, dynamic, and people-focused Front Office Manager to lead a busy reception team in a vibrant 4-star hotel renowned for its welcoming atmosphere and exceptional guest experience.
This is a fantastic opportunity for an experienced hospitality professional who combines warmth, professionalism, and empathy with strong leadership skills.
The ideal candidate will have proven front office management experience, the ability to effectively manage and motivate a team across all shifts and busy periods, and a genuine passion for delivering outstanding guest service. We are seeking someone energetic and proactive, who brings fresh ideas, inspires their team, and continuously looks for ways to enhance both the guest journey and operational performance.
If you would like to join a hotel that is passionate about developing its people and creating opportunities for career growth, please submit your CV through the link.....Read more...
Job Title: Front of House Manager – Luxury Hotel - IrelandSalary: Up to €50,000Location: Ireland I am currently recruiting for a Front of House Manager at this luxury hotel in Ireland. My client is looking for a confident, energetic and well-organised individual to join this unique hotel. As Front of House Manager, you will assist with the day-to-day running of the hotel. About the position
Overseeing the daily operations of the front office and maintain to the highest standardsAct as an ambassador for the venueAct as host and provide the highest level of customer serviceEnsure that the guests receive a fantastic service from the moment they check inMaintain good communication and working relationships with all hotel departmentsManage the front office rota
The successful candidate
Previous experience in a similar role with hotelsMust be well presented with flawless communication skillsFluent in English, both written and spokenA natural team leaderA bubbly personality
Company benefits
Competitive salaryBonusTemporary accommodation on siteTraining and development programCompany incentives
If you are keen to discuss the details further, please apply today or send your cv to ed@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Start: ASAPSalary: €3400 gross p/mLanguages: German C1 Level and EnglishAs Duty Manager, you are the visible leader on shift, ensuring the hotel runs smoothly, guests receive exceptional service, and any issues are handled quickly and professionally.You will act as the main point of contact for guests and teams, supporting day-to-day operations across Front Office, Housekeeping, Food & Beverage, and other key departments.Key responsibilities
Oversee the daily hotel operation during your shift and ensure all departments are aligned.Act as the first point of contact for guests, resolving complaints and service issues with confidence and care.Support Front Office teams with arrivals, departures, VIPs, group movements, and guest requests.Monitor service standards and ensure brand expectations are consistently met.Coordinate with Housekeeping, F&B, Engineering, and Security to maintain smooth operations.Handle emergencies, incidents, and operational challenges calmly and effectively.Support team leadership through coaching, motivation, and on-shift decision-making.Review guest feedback and take action to improve service delivery.Assist with reporting, handovers, and operational follow-up.Ensure compliance with hotel procedures, health and safety standards, and brand policies.
Candidate profile
Previous experience in a Duty Manager, Front Office Manager, Assistant Manager, or similar hotel leadership role.Strong guest service mindset with a calm, solutions-oriented approach.Confident communicator with excellent interpersonal skills.Able to lead by example and make quick decisions under pressure.Good understanding of hotel operations and cross-department coordination.Flexible, hands-on, and comfortable working shifts, weekends, and holidays.Fluent English required; additional languages are a strong advantage.
What the role offers
A dynamic and guest-facing leadership position.The opportunity to develop across multiple hotel departments.A chance to play a key role in creating memorable guest experiences.Supportive team environment with room for growth.
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Front of House Manager – Dublin City
MLR are delighted to present an exciting opportunity for an experienced Front of House Manager to join one of Ireland's leading hotel groups at a busy four-star hotel in Dublin City.
This role is ideally suited to a structured, organised and people-focused hospitality professional who thrives in a fast-paced environment and takes pride in delivering exceptional guest experiences. As Front of House Manager, you will lead and inspire the Front Office team, creating a positive and supportive culture while ensuring the smooth day-to-day operations and development of the department.
You will be responsible for maintaining the highest standards of guest service from arrival to departure, overseeing daily operations, managing departmental rosters, training and developing your team, and ensuring all brand standards and operational procedures are consistently achieved. Your ability to remain calm under pressure, communicate effectively and build strong relationships across departments will be key to your success.
This is an excellent opportunity for an ambitious hospitality professional looking to take the next step in their career. Joining one of Ireland's most respected hotel groups, you'll benefit from genuine opportunities for career progression, ongoing learning and development, and the chance to build a long-term career within a company that actively promotes from within.
If you're ready to join a dynamic city-centre hotel where your leadership will make a real impact and where your career can continue to grow, please apply through the link below.....Read more...
General Manager / Front of House Manager
Commercial Property / Flexible Office SpaceLocation: BristolSalary: Competitive, to be confirmed, plus excellent benefitsJob Type: Full-time, permanentThe Opportunity
We are seeking a dynamic, service-led General Manager / Front of House Manager to take full ownership of a flagship flexible office site in Bristol. This is a high-profile, fast-paced role suited to a confident leader who can deliver exceptional client service, maintain outstanding, premium site standards and create a welcoming, professional experience for occupiers and visitors.You will lead day-to-day operations, support client retention, oversee the front-of-house experience and work closely with internal teams, suppliers and clients to ensure the site operates smoothly and commercially.Key Responsibilities
As General Manager / Front of House Manager, you will act as the key link between the operations team, on-site staff, clients and suppliers. Your responsibilities will include:Operational Management and Client Retention
Build strong relationships with existing clients to support retention, satisfaction and renewals.Oversee the full customer journey, including onboarding, IT setup, offboarding and dilapidation inspections.Handle escalated queries or complaints professionally, ensuring feedback is recorded and acted upon.Identify opportunities to generate additional revenue through meeting rooms, events and enhanced client services.Host events on behalf of the company or its clientsConduct viewings for new or potential customersLead by example and support the Front of House team to deliver a consistently professional welcome.Ensure all visitors, customers and occupiers receive a seamless, high-quality service experience.Oversee meeting room bookings, including room setup, presentation standards and AV requirements.Manage telephone enquiries and messages when required, maintaining a polished first impression.Lead, motivate and manage the on-site team, ensuring appropriate cover and high performance.Conduct regular one-to-ones, support development and address performance, disciplinary or grievance matters where required.Take ownership of recruitment, including first-stage interviews, onboarding and training.Promote a positive culture that reflects company values and supports continuous improvement.Maintain high site presentation standards through regular reviews and close liaison with the Building Manager.Manage key supplier relationships to ensure service levels are met and value is delivered.Source new suppliers where required and support the smooth running of site operations.Take overall responsibility for health and safety compliance, including staff training and annual document reviews.Manage the central helpdesk, ensuring issues are resolved quickly, professionally and with empathy.Oversee stock control, ordering and monthly bill run checks in partnership with the Finance team.Manage ad-hoc projects for the site as required.
Front of House, Reception and Guest Experience
Team Leadership and People Management
Building, Supplier and Compliance Management
Administration and Helpdesk
About You
We are looking for a proactive, polished and commercially aware manager who thrives in a customer-facing environment and takes pride in delivering excellent service.
Proven experience in a customer-facing management role, ideally with front of house or commercial responsibility.Strong experience leading, motivating and developing a team.Excellent organisation skills, attention to detail and ability to prioritise effectively.Confident communication and leadership skills, with the ability to adapt to different situations.Experience within commercial property, serviced offices or flexible workspace is highly desirable.A genuine drive to raise standards and continuously improve.A proactive problem-solver who takes ownership of challenges.Confident, approachable and professional at all times.Client-facing, with meticulous attention to personal presentation and site standards.Calm and efficient under pressure, with the ability to manage a high volume of work.Enhanced holiday plus bank holidaysBirthday leaveCompany pension schemeUniform allowanceExcellent training and career development opportunities
Key Behaviours
Benefits
Apply Now
If you are a passionate, service-led leader looking for a challenging and rewarding role, we would love to hear from you. Please apply with your CV to be considered.....Read more...
Job Title: Reservations Manager- Luxury hotel Location: Venice Salary: €2,800 net per month ASAP startA luxury island resort in Venice is seeking an experienced Reservations Manager to lead its reservations function within a high-end hospitality environment. The role is central to delivering a seamless, personalised booking experience from initial enquiry through to arrival, reflecting the highest standards of luxury service.The Reservations Manager will drive occupancy and revenue performance through effective management of room inventory, rates, and availability, working closely with Revenue, Front Office, and Sales teams to ensure full commercial alignment.In addition to operational excellence, the role leads the reservations team, ensuring consistent service delivery while managing VIP bookings, high-value reservations, and group requests with precision and attention to detail.Key Responsibilities
Lead and oversee the daily operations of the reservations department across all booking channelsDrive occupancy, revenue optimisation, and yield performance in collaboration with Revenue ManagementManage room inventory, availability, pricing controls, and allocation strategiesHandle VIP reservations, luxury leisure bookings, and complex group enquiriesEnsure a flawless and consistent guest booking experience across all touchpointsMaintain accuracy and integrity of PMS/CRS systems and distribution platformsCollaborate closely with Front Office, Sales, and Revenue teams to align commercial strategyLead, train, and develop the reservations team to deliver exceptional service standardsMonitor booking patterns, demand trends, and provide actionable performance insightsSupport forecasting, budgeting, and strategic occupancy planning
Requirements
Proven experience in a reservations or front office leadership role within a luxury hotel or resortStrong knowledge of PMS/CRS systems and hospitality distribution channelsSolid understanding of revenue management principles and luxury guest expectationsStrong leadership skills with the ability to inspire and develop high-performing teamsExcellent communication, organisation, and attention to detailAbility to perform in a fast-paced, high-volume, luxury environmentExperience handling VIP clientele, high-value bookings, and complex itinerariesFluent in English; additional languages are highly desirableA refined, guest-centric mindset with a passion for luxury hospitality
Job Title: Reservations Manager- Luxury hotel Location: Venice Salary: €2,800 net per month ASAP startIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
Director of RoomsLocation: Nashville, TN Salary: $120,000 - $130,000 (Negotiable depending on experience) Package: Competitive salary, annual bonus, comprehensive benefits, PTO, health insurance, retirement plan, and career development opportunities.Director of RoomsI am hiring on behalf of a prestigious luxury hotel seeking an experienced Director of Rooms to lead all Rooms Division operations. This is an exciting opportunity for a hospitality leader who is passionate about delivering exceptional guest experiences while driving operational excellence across Front Office, Housekeeping, Guest Services, and related departments.The successful candidate will oversee the daily operation of the Rooms Division, ensuring the highest standards of service, efficiency, and guest satisfaction while leading and developing high-performing teams.Key Responsibilities
Oversee all Rooms Division operations, including Front Office, Housekeeping, Guest Services, and related departments.Lead, mentor, and develop departmental leaders and team members to deliver exceptional service standards.Drive guest satisfaction by maintaining luxury service standards and resolving guest concerns effectively.Manage departmental budgets, labor costs, and operational performance to achieve financial objectives.Collaborate with other hotel departments to ensure seamless guest experiences and operational efficiency.Ensure compliance with company standards, safety regulations, and brand service expectations.
Ideal Candidate
Previous leadership experience as a Director of Rooms, Rooms Division Manager, or similar senior hotel operations role.Strong background within luxury hotels or upscale hospitality environments.Proven ability to lead large teams while driving guest satisfaction and operational excellence.Excellent leadership, communication, organizational, and financial management skills.
If you're an experienced Rooms Division leader looking to join a luxury hospitality operation where you can make a meaningful impact, we'd love to hear from you. Apply today to learn more about this confidential opportunity.....Read more...
Salary: €3000 - €3500 + 25% nett allowance for night shiftStart: ASAPLanguages: English, German is a bonusAs the Night Auditor, you keep the hotel running smoothly while the rest of the world sleeps.You are the calm, confident face of the front office overnight, making sure every guest feels welcomed, every detail is accurate, and every shift ends with a flawless handover.What you’ll do
Welcome guests warmly, process check-ins and check-outs smoothly, and always greet guests by name.Ensure all guest details are recorded accurately and update guest profiles in Cendyn as needed.Handle special requests, general information, transport, event tickets, restaurant and airline reservations, and any other guest queries with ease.Answer all calls cheerfully and promptly, and follow up quickly if an answer is not immediately available.Resolve guest complaints professionally and in a timely manner, escalating to the Manager on Duty when required.Confidently sell room types, rates, and hotel services at every opportunity.Manage reservation requests efficiently, involving the Hotel/Reservations Manager or Coordinator for group, unusual, or complex bookings.Process guest mail, messages, and deliveries accurately and efficiently.Audit daily activities and complete balancing of the day’s transactions.Ensure telephone, internet, movie, and chargeback charges are posted correctly.Complete wake-up calls on time and collect room service breakfast orders.Liaise with housekeeping, maintenance, and other departments to support guest needs.Maintain an up-to-date Guest Services Directory in the PMS with local and essential hotel information.Collate and report industry information, financial updates, and yield reports as directed.Cross-train in day reception and other duties such as accounts processing or logistics.Step in to support other departments during busy periods.Provide a clear, concise handover for the next shift.Keep your Manager informed of any issues or unusual matters.Maintain a clean, tidy, and immaculate Front Office area.Carry out other reasonable tasks as directed by your Manager.
What I am looking for:
Immaculate presentation, grooming, and pride in wearing the correct uniform and name badge.Strong understanding of company policies, procedures, and code of conduct.Commitment to workplace safety, security, and privacy at all times.A positive, accountable, and professional approach to learning and feedback.Excellent communication, emotional intelligence, and teamwork.A guest-focused mindset with strong commercial awareness and attention to detail.Tech-savvy skills, including Microsoft Office 365, PMS, and CRM systems.
Experience and essentials
Current Responsible Service of Alcohol (RSA) Certificate.Hospitality Diploma or Degree, or relevant experience in a similar role, is ideal.Able to meet the physical demands of the role, including standing for long periods and occasional lifting of up to 20 kg.
What makes you a great fitYou are friendly, resourceful, and dependable, with the ability to stay calm under pressure and keep everything moving behind the scenes.You bring warmth, accuracy, and energy to every shift, helping create memorable guest experiences from check-in to check-out.....Read more...
1. Front of House Administrative Support
Provide administrative support to the FOH Operations Manager and wider Human Resources and Office Services team. This may include updating and preparing documentation, organising meetings, providing support to projects, as well as ensuring that the room booking system (Smartway) and the catering details on the administration system (Salesforce) are up to date and accurate
Provide reception services, which will include answering the telephone, greeting visitors, booking meeting rooms, liaising with the building’s shared reception desk, helping with staff queries, organising taxis and couriers
Rearrange layout configurations for events (moving tables and chairs, etc)
Support the Catering Manager as required
Ensuring the Office Services pages of the intranet are kept up to date, and that team updates and key messages are communicated to the wider organisation (e.g., on health and safety and upcoming events, etc)
Help to maintain health and safety records, signage, and ordering of supplies
Support with Office Management budgeting
2. Technical Support
Assist users (including staff, trustees and external visitors) with meeting rooms usage and requirements, including use of audio-visual equipment and the room booking system. This will include working with the Information Systems team and outsourced IT supplier as necessary
Identify systems and processes that could be improved, and support the implementation of any new systems
3. Office Services administration
Carry out regular checks of the office space, to keep the office presentable (clear desk policy), and free of any trip hazards.
Check stationery supplies, ensure printers are stocked with paper and toner at all times
Check janitorial supplies for local cleaning and toilet facilities
Provide cover where required for team member absences
Liaise with the communications team to ensure that the information screens on the 2nd & 3rd Floors are up to date
4. Other
Provide support for other central services teams (including the Foundation’s Grants Operations and Communications teams) when required, for example, with grant and events enquiries
To support any workstreams and initiatives that contribute to the delivery of the wider Nuffield Foundation’s Equity, Diversity and Inclusion Action Plan
Provide logistical support to the front-of-house operations manager during events
The above list of key responsibilities (and associated activities) is not exhaustive. It may be necessary to carry out other work within the scope of the role, as reasonably requested.Training:What training will the apprentice take and what qualification will the apprentice get at the end?To meet the requirements of the Level 3 Business Administration apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:The Nuffield Foundation is an independent charitable trust with a mission to advance social well-being.
The Foundation achieves this by funding and undertaking rigorous research, encouraging innovation, and supporting the use of sound evidence to improve people’s lives. It tackles pressing, complex questions with the aim of opening up opportunities and improving lives for individuals, families and communities, within a just and inclusive society. Its work addresses the inequalities, disadvantage, discrimination and vulnerabilities that people face, and considers the social and ethical implications of scientific and technological advances.
The Foundation is the founder and co-funder of the Nuffield Council on Bioethics, the Nuffield Family Justice Observatory and the Ada Lovelace Institute.
The Nuffield Foundation values diversity in background, skills, perspectives and life experiences. Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Physical fitness....Read more...
Deliver high levels of customer service when interacting with participants and colleagues
Provide a professional and welcoming front-of-house experience
Manage reception duties, greeting all visitors and supporting enquiries
Capture and maintain accurate data across systems and databases
Adhere to company guidelines, policies and procedures
Act as a key point of contact for incoming phone calls and emails
Support general administration including ordering supplies, managing records, and handling petty cash
Assist with resolving queries and supporting wider team processes such as health and safety and office management
Provide administrative support across training and apprenticeship activities where required
Training Outcome:
Business Administrator
Administration Manager
HR Manager
Project Manager
Employer Description:At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Working in a busy admin office, based on the front desk of the school
Working alongside the School Business Manager on the business and admin of the school
Particularly looking at the marketing of the school and our platform on social media
Training Outcome:
Apprenticeship could be used to move onto higher level roles with schools or private sector
Employer Description:Willow Tree is a place of learning for all. We put success within the reach of all children and help them to achieve their full potential. Our school works to develop confident, reflective, creative learners who will grow into valued members of the community and make a positive contribution to twenty first century society.Working Hours :Monday - Friday. Term Time Only – 9.00am - 4.30pm (30 mins lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Providing general administrative support to the wider team
Covering the front office and reception area
Answering phone calls and directing enquiries professionally
Assisting with staff shift coordination
Scheduling meetings, preparing agendas and taking minutes
Supporting the registered manager with basic administrative tasks
Handling incoming and outgoing correspondence calls and emails
Maintaining accurate records and updating internal databases
Assisting in the preparation of reports and presentation
Delivering excellent customer service via phone, email and in- person
Managing the office mailbox and deliveries
Handling requests for car keys, property keys and other resources
Arranging office cleaners and ensuring a tidy working environment
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will be completed fully within the workplace, with support and guidance from an industry trained training consultant
Training Outcome:Progression for further development with the employer and a permanent position for the right candidate.Employer Description:At Moonrise 24hr Recruitment, we specialise in connecting talented people with the right opportunities around the clock. With a focus on professionalism, care, and reliability, we pride ourselves on delivering outstanding service to both candidates and employers. Joining us means being part of a supportive and dynamic team where your growth and development really matter.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Housekeeping Manager – Luxury ResortLocation: St. Kitts & Nevis Compensation: $23,000–$25,000 USD + bonus & service charge Benefits: Visa sponsorship, relocation assistance, flights, temporary housing, potential long-term housing, company benefits, and additional resort perksWe are recruiting on behalf of a luxury beachfront resort in St. Kitts & Nevis seeking an experienced Housekeeping Manager to lead the Housekeeping department. This is an exciting opportunity for a hospitality professional with a passion for operational excellence, team leadership, and delivering exceptional guest experiences within a luxury resort environment.Key Responsibilities
Lead all daily Housekeeping operations, ensuring exceptional cleanliness and presentation standardsRecruit, train, mentor, and develop the housekeeping teamManage scheduling, labour planning, inventory, and departmental budgetsConduct regular inspections of guest rooms and public areas to ensure luxury standards are maintainedCollaborate closely with Front Office and Maintenance teams to ensure seamless guest experiencesEnsure compliance with health, safety, and brand standardsDrive operational efficiencies while maintaining outstanding guest satisfaction
Ideal Candidate Profile
Previous Housekeeping Manager or Executive Housekeeper experience within a luxury resort or hotel environmentProven leadership experience managing large housekeeping teamsStrong operational, organizational, and communication skillsExperience managing labour costs, inventories, and departmental budgetsHands-on management style with a strong eye for detailCaribbean or international resort experience is considered a strong advantageEligible to relocate to St. Kitts & Nevis with visa sponsorship available
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You will be responsible for welcoming visitors, handling enquiries, managing bookings, maintaining records, and providing administrative support to staff and service users
Ideal for someone who is organised, friendly, eager to learn, and looking to start a career in business administration
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk
Update calendars and schedule meetings
Perform other clerical receptionist duties such as filing, photocopying, and transcribing
Taking booking requests for venues via email and telephone
Minute taking
Supporting the office manager and colleagues in all aspects of managing the front of house and any ad hoc tasks
Promoting all our services
Liaising with the website developer to update the website
Manage incoming phone calls, ensuring excellent phone etiquette and directing calls as necessary
Perform data entry tasks accurately and efficiently using Microsoft Programs
Overseeing the general enquiry inbox email
Training:
Business Administrator Level 3
Monthly Tutor Sessions
End Point Assessment
Training Outcome:
This apprenticeship offers an excellent opportunity to develop a wide range of administrative, customer service, and office management skills within a busy community organisation
Upon successful completion of the apprenticeship. The role will provide valuable experience in customer service, facilities administration, venue bookings, finance administration, and general office operations, creating a strong foundation for further career development in business administration, office management, operations, or community services
Employer Description:QCCA is one of London’s most vibrant community centres. We offer a huge range of free activities and services for everyone in the heart of Camden's most deprived neighbourhood. We’ve been making our community a happier, healthier and more connected place since 2002Working Hours :Monday - Friday, 9.45am - 5.45pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Solid written & verbal skills,Resourceful & proactive,Interpersonal skills,Willing to learn....Read more...
Office Support
Support the Receptionist and Facilities Coordinator with the day-to-day running of the office
Provide front-of-house cover, including welcoming visitors, answering calls and handling deliveries
Maintain meeting rooms, ensuring they are clean, tidy and set up appropriately for meetings (including arranging catering where needed)
Assist with basic IT setup and troubleshooting (e.g. video conferencing, monitors and equipment)
Manage incoming and outgoing post
Coordinate recycling and waste collections
Maintain the office master copy library, ensuring all titles are organised and up to date
HR Support
Carry out general administrative tasks, including organising interviews and coordinating team activities
Support the planning and delivery of company events such as the annual conference and festive celebrations
Operations Support
Provide administrative support to the Operations Director and wider team, including diary management, minute taking and meeting preparation
Coordinate the distribution of charity book donations, including liaising with partner charities and arranging deliveries
Support internal communications relating to charitable initiatives
Assist with data entry (e.g. Biblio) as required
Training:To meet the requirements of the Level 3 Business Administration apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:Nosy Crow is a multi-award-winning, independent children’s publishing company. They make child-focused, parent-friendly children’s books for ages 0-12.Working Hours :5 day work week.Skills: Communication skills,Organisation skills,Team working....Read more...
General Manager – Luxury Hotel (Midland, MI) $200,000 – $225,000 + Bonus + PTO + 401(k) + Relocation + BenefitsI am currently hiring on behalf of a hotel portfolio operator and supporting the recruitment of a General Manager for one of their flagship luxury properties.About the RoleThe General Manager is responsible for the full leadership, strategy, and operational performance of the hotel, overseeing all key departments including Front Office, Housekeeping, Food & Beverage, Banquets, Sales & Marketing, and Engineering.This is a hands-on leadership role focused on delivering an exceptional guest experience while driving strong financial performance and operational excellence.Key Responsibilities
Lead all hotel operations ensuring consistent service standards and brand excellenceDrive financial performance, budgeting, forecasting, and NOI profitabilityPartner with department heads to develop, coach, and motivate high-performing teamsOversee labor management, scheduling, and productivity to meet budget targetsEnsure compliance with all safety, health, and operational standards (OSHA, Fire Code, etc.)Support and execute annual sales, marketing, and revenue strategiesConduct daily leadership meetings to align operations and guest service focusMaintain property standards including cleanliness, maintenance, and asset conditionManage guest satisfaction scores, reviews, and service recovery processesAct as the face of the property within the local community and industry
What We’re Looking For
5+ years of hotel leadership experience (General Manager or senior operational role)Strong background in full-service or luxury hotel operationsProven ability to lead teams, manage budgets, and drive profitabilityStrong understanding of NOI, forecasting, and financial performance metricsExcellent communication, leadership, and problem-solving skills
Hands-on operator with a strong guest-first mindset ....Read more...
Provide a professional and welcoming front-of-house reception service
Respond to parent and visitor queries in person, by telephone, and via email
Monitor and manage school communication systems, including emails, telephones, and messaging platforms
Support the administration of pupil records and confidential information
Work with school systems, including MIS (Management Information Systems), attendance systems, and online payment systems
Assist with pupil attendance monitoring and follow-up procedures
Maintain accurate electronic and paper-based records
Support the processing of school payments, trips, dinners, and permissions
Assist with filing, photocopying, scanning, and general office administration
Help produce letters, newsletters, and other school communications
Support staff with administrative tasks across the school
Ensure safeguarding and confidentiality procedures are always followed
Support the organisation of meetings, events, and school activities
Manage incoming and outgoing post and deliveriesMaintain a tidy, organised, and welcoming reception and office environment
Undertake training and coursework required as part of the apprenticeship programme
Carry out any other reasonable duties requested by the School Business Manager or Senior Leadership Team
Training:The successful candidate will act as a key point of contact for parents, pupils, staff, and visitors, supporting the smooth day-to-day running of the school office.Training Outcome:After completing a Business Administrator Apprenticeship, learners can progress into roles such as Senior Administrator, Office Manager, Team Leader, Executive Assistant, Operations Coordinator, or Business Support Officer. They may also continue onto higher-level apprenticeships in management, leadership, or business operations. Employer Description:The symbols on our school badge relate to that of our historic community, Wargrave. Our website should give you a flavour of our school, which I hope you will find useful!
At Wargrave, we are proud of our school and our children! We believe that it is our responsibility to provide our children with every opportunity to discover, to be creative, to develop strong friendships and have fantastic memories that they will cherish for the rest of their lives.
We are all very proud of our caring, Christian school. We are a family-orientated church school that fosters a welcoming environment where all children thrive and have opportunities to exceed their potential through work and play. Working Hours :The hours of work are 37 hours per week term time only, plus 5 inset days. The working hours will be Monday 8.00-15:30, Tues-Friday 8.00-16:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
An events production company in London is hiring a Production Manager to take ownership of festival and event projects from brief through to delivery. This is a hybrid position with hands-on site work throughout the year.Here's what you'll be doing:Managing the full production lifecycle for festivals and live events, from initial client brief through to post-event debriefDesigning site layouts, production schedules and build/derig timelines for each projectCoordinating with health and safety, operations and licensing teams to ensure all events meet regulatory requirementsBuilding and maintaining supplier relationships, negotiating costs and managing procurement across multiple projectsPreparing and presenting production plans at SAG meetings and client reviewsManaging project budgets end to end, tracking spend against contingency and invoicing accuratelyRunning brainstorming sessions and contributing creative ideas to increase client engagement and on-site impactSupporting and mentoring junior team members on technical production skills and client communicationActing as the on-site production lead during live events, overseeing build, show days and derigHere are the skills you'll need:Hands-on experience in festival or outdoor event production, ideally across multiple seasonsStrong working knowledge of health and safety regulations, ESMPs and SAG processesConfident project manager with experience juggling multiple events at different stages simultaneouslyProficient in Microsoft Office, with working knowledge of CAD for site planningBudget management experience, including invoicing, contingency tracking and profitability analysisStrong supplier negotiation skills and an existing network of event industry contactsComfortable presenting to clients and local authority panelsKey perks and benefits:Hybrid working model blending office, home and on-site daysDiverse project portfolio covering festivals, placemaking and experiential activationsOpportunity to develop client relationships and take creative ownership of projectsCollaborative team environment with access to senior leadershipReal variety in the working week, from desk-based planning to live event deliveryWhy pursue a career in events production?Production management in events is one of the most hands-on careers you can build. You get to solve real problems in real time, work with creative teams and technical suppliers, and see the results of your planning play out in front of live audiences. The UK events industry has bounced back strongly, and skilled production managers who can deliver safely and within budget are consistently sought after.....Read more...
An exciting opportunity has arisen for a Workshop Controller to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As aWorkshop Controller, you will oversee the daily operation of the workshop, ensuring work is completed efficiently, productivity is maximised and customers receive an outstanding service.
This full-time permanent role offers a salary range of £38,000 - £43,000 plus bonus: up to £6,000/year based on KPIs and labour sales targets (OTE up to £49,000) plus benefits.
You will be responsible for:
? Maximise hours sold, revenue per transaction, product sales, and adhere to VHC process.
? Allocate work efficiently and coordinate with front-of-house and bookings.
? Ensure clear, proactive communication across teams and customers.
? Lead, coach, and develop team; manage training and leave.
? Maintain equipment, arrange calibrations, perform tooling checks.
? Ensure parts availability and manage displaced parts.
? Complete repair documentation accurately and adhere to VWCV warranty standards.
? Support processes to exceed VWCV customer satisfaction targets.
? Maintain workshop equipment and tooling records in line with ISO and manufacturer standards.
What we are looking for:
? Previously worked as Workshop Controller, workshop supervisor, Workshop Team Leader, Workshop Operations Manager, Workshop Foreman, Commercial Vehicle Technician or in a similar role.
? Strong technical knowledge of heavy vehicles.
? Background in leading, supervising and developing workshop teams.
? Experience in an HGV Workshop environment would be preferred.
? Sound understanding of Health & Safety procedures within a workshop environment.
? Skilled in Microsoft Office and experienced using dealer management, diagnostic and industry software, including Kerridge (CDK),1link, CVLink, R2C or similar systems.
Shifts:
? Monday - Friday: 8am - 5pm (1-hour unpaid break)
? 1 in 4 Saturday ....Read more...
Bar General Manager, London – £80,000 THE DEVIL IS IN THE DETAIL WITH THIS ROLE MUST HAVE STRONG WET SALES EXPERIENCE... The owner-operator currently oversees two successful locations in London, with an exciting bar business in Central London. Due to this growth, they’re looking to appoint a proactive, senior Bar General Manager, someone who leads from the front, not from the office. This role requires a confident, hands-on operator who can build a strong working relationship with the owner and help drive the business forward. Important: This is a very high-volume site, so proven experience managing a business taking £70k+ per week is essential. Applications without this experience clearly demonstrated on the CV will not be considered.
To manage this iconic venue....To lead the development of the entire Restaurant & Bar across multiple areasTo ensure the objectives, programs, and plans are fully aligned to the company's development strategy as per budget.To deliver positive results and achieve targets in line with budgets.Responsible for multi-function P&L within corporate environment across multiple regions and markets
The right person:
At least 4 years of leadership experience with a drinks concept A real food expert is needed with a proven track record of successful restaurant development in luxury dining.Very strong strategic and operational capabilities.Experience and knowledge working in London is key to the success of the business.Successful track record of significant and quantifiable growth and profit achievements.
Interested in this challenge? Send your CV to Stuart Hills or call 0207 790 2666.....Read more...
Main duties include:
Telephone: Answer all incoming calls into the business and respond to email messages in the absence of the appropriate personnel.
Calendar: Manage the reception calendar, including booking meeting rooms and coordinating appointments.
Presentation Files: Printing and collating information on the Company and putting into a file complete with front page and spine.
Post: Opening and date stamping, sorting for the relevant person, managing the franking machine and all outgoing post/parcels.
Stationery Ordering: Place weekly orders for office stationery supplies.
Dealing with Visitors: Greet and ensure all visitors are signed in and offer hospitality by providing tea, coffee, and water.
Beverage Service: Making tea for office through the day and when any directors enter the office as a vital part of customer service.
Office Maintenance: Maintain a tidy reception area and office space and organise the handling of larger deliveries to the second floor or basement.
Quotation Files: Create quotation numbers and set up electronic files on the server.
Adhoc duties to include: Printing drawings/Tender packages/O&M Manuals/Site Files/General typing/Archive Filing.
Training:Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship, including Functional Skills if required. We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre.
You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.Training Outcome:Upon completion, a Business Administration apprenticeship can open the door to a wide range of career opportunities across different sectors. Following successful completion, there is the potential to progress into other areas of Lancer Scott.Employer Description:Lancer Scott is a prominent figure in UK construction and development, shaping the built environment of the future. Since day 1, we’ve had a reputation for excellence, and a commitment to hard work, grit and determination.
We’re backed by a large team spanning the full spectrum of construction, development and facilities management. Small business at heart but national in scope, we keep close to our South West roots.
We’re always on the hunt for hardworking people to join our crew, whatever their background or experience level. We nurture and support the development of each and every team member from the ground up, valuing the unique contribution they bring. If you’re ready to thrive and reach your full potential, we can’t wait to hear from you.Working Hours :Monday to Friday, 8am-5pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills....Read more...
