General Manager - Luxury Hotel (Midland, MI)

General Manager – Luxury Hotel (Midland, MI)
$200,000 – $225,000 + Bonus + PTO + 401(k) + Relocation + Benefits

I am currently hiring on behalf of a hotel portfolio operator and supporting the recruitment of a General Manager for one of their flagship luxury properties.

About the Role

The General Manager is responsible for the full leadership, strategy, and operational performance of the hotel, overseeing all key departments including Front Office, Housekeeping, Food & Beverage, Banquets, Sales & Marketing, and Engineering.

This is a hands-on leadership role focused on delivering an exceptional guest experience while driving strong financial performance and operational excellence.

Key Responsibilities

Lead all hotel operations ensuring consistent service standards and brand excellenceDrive financial performance, budgeting, forecasting, and NOI profitabilityPartner with department heads to develop, coach, and motivate high-performing teamsOversee labor management, scheduling, and productivity to meet budget targetsEnsure compliance with all safety, health, and operational standards (OSHA, Fire Code, etc.)Support and execute annual sales, marketing, and revenue strategiesConduct daily leadership meetings to align operations and guest service focusMaintain property standards including cleanliness, maintenance, and asset conditionManage guest satisfaction scores, reviews, and service recovery processesAct as the face of the property within the local community and industry

What We’re Looking For

5+ years of hotel leadership experience (General Manager or senior operational role)Strong background in full-service or luxury hotel operationsProven ability to lead teams, manage budgets, and drive profitabilityStrong understanding of NOI, forecasting, and financial performance metricsExcellent communication, leadership, and problem-solving skills

Hands-on operator with a strong guest-first mindset