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Level 3 Business Administrator Apprenticeship – Preston Park Primary School
Main Duties: Provide day-to-day administrative support to the Interim Federation Business Manager and Admin/Finance Officer Maintain a high level of confidentiality regarding staff and pupil information Maintain, update, and file HR records both electronically and in hard copy Assist with recruitment administration in line with school policies and safeguarding procedures Input and retrieve information using the school’s Management Information System (MIS) Type and prepare correspondence including emails, letters, memos, reports, and staff briefing notes Answer and make telephone calls professionally and efficiently Copy, laminate, scan, and prepare documents as required Arrange meetings, manage paperwork, and maintain electronic diaries Learn how to take accurate minutes during meetings and transcribe them Support the Senior Leadership Team and Interim Federation Business Manager with projects, publications, and documentation Provide front-office cover for absent colleagues when required Liaise with external agencies and suppliers where appropriate Prepare meeting rooms and refreshments for visitors and meetings Support the Admin/Finance Officer with processing requisition orders and purchase orders Check orders for accuracy and distribute documentation to suppliers and budget holders Assist with invoice processing in accordance with Local Authority and School Financial Handbook procedures Investigate and resolve supplier invoice queries and arrange returns, refunds, or credit notes Respond to queries from suppliers, budget holders, staff, and debtors Chase outstanding payments from parents and staff Help monitor school stock supplies and support cost-effective ordering procedures Distribute stock and supplies to staff members Support the school during pupil lunchtimes when required Undertake any other reasonable duties as directed by the school Training:As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme. This will typically include: Study towards a Level 3 Business Administrator Apprenticeship Standard On-the-job training and mentoring from experienced school professionals Regular review meetings to support progress and development Training in school administration, finance systems, and education-sector processes Training Outcome: Potential full-time employment opportunities within school administration or finance for the right candidate upon successful completion of the apprenticeship Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect. Working Hours :Monday to Friday, 8.30am - 3.00pm (30-minute break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Apprentice Business Administrator
The ideal candidate demonstrates exceptional organisational skills, attention to detail, and the ability to multitask in a fast-paced environment Front of House and Customer Service Greet and assist visitors, parents, students, and contractors in a professional and courteous manner Manage the school reception area, ensuring a welcoming and secure environment. Answer, screen, and direct telephone calls and email enquiries appropriately. Respond to routine enquiries and provide accurate information about school procedures and services Administrative Support Provide general administrative support to school leaders and staff. Maintain accurate records, databases, and filing systems. Prepare letters, forms, reports, and other documentation as required Support the organisation of meetings, appointments, and school events. Student and Parent Support Act as a point of contact for students and parents throughout the school day. Record and communicate student absences, lateness, and early departures in line with school procedures Support attendance administration and follow-up processes. Assist with student sign-in and sign-out procedures. Safeguarding and Security Ensure all visitors follow school safeguarding and security procedures Maintain visitor signing-in systems and issue visitor badges. Report safeguarding concerns promptly in accordance with school policies. Support emergency procedures, including fire evacuations and lockdown processes Communication and Information Management Distribute communications to parents, staff, and students Maintain confidentiality and handle sensitive information appropriately Support the management of school communication systems, including email and messaging platforms Ensure information is recorded accurately and shared with relevant staff First Aid and Welfare (where applicable) Provide basic first aid or support students who are unwell, in line with training and school procedures. Contact parents or carers regarding student illness or injury when required Maintain records of accidents, incidents, and welfare visits Operational Support Manage stationery and office supplies, including ordering and stock control Support the coordination of school transport, trips, and events where required Undertake other administrative duties appropriate to the role Training:Off the job training will take place at Oldham College one day a week.Training Outcome:Full time position for the right candidate.Employer Description:Chances Mentoring is a registered independent specialist school that focuses on providing therapeutic education and mentoring to children with various learning needs, especially those with EHCPs (Education, Health and Care Plans) and behavioural issues. Our primary goal is to offer a holistic and empowering experience that goes beyond traditional education. We believe in fostering well-rounded individuals by combining high-quality teaching with a strong emphasis on personal development and life skills. Our services include a variety of academic and vocational programs. We offer core subjects of Maths, English, PSHCCE and Sports Studies all delivered as standalone subjects with qualified teachers to ensure continuous academic progress. We also deliver a cross curricular thematic curriculum which is tailored to the needs and interests of the students with subjects like Geography, History and Creative at the forefront of the students' learning. Additionally, we offer ASDAN qualifications and AQA Awards, which help our students achieve accredited qualifications and gain essential skills for post-16 education and beyond. We also incorporate daily physical activities, outdoor learning experiences, and community engagement to support students' mental health and enhance their ability to concentrate. Our approach includes various assessments to track and develop student progress, which are shared with both schools and families. Chances Mentoring has been recognised for its significant impact on the community, winning 3 awards in the last 12 months. This recognition highlights our commitment to providing opportunities for young people and making a meaningful difference in their lives.Working Hours :8:00- 16:00 Monday – Friday (Term Time).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience ....Read more...
Customer Implementations and Training Lead
Customer Implementations and Training LeadCompetitive salary and performance-based bonusHybrid – must be able to commute to Leeds officeType: Full-time, PermanentAbout Cognexo Cognexo is a fast-growing digital learning and employee engagement company solving for the problem of Workforce Readiness. Our SaaS platform empowers enterprise clients across all industries, from automotive to financial services, to measure and activate both employee sentiment and knowledge like never before. We are scaling rapidly, backed by a culture that values innovation, integrity, and measurable impact.As a Customer Implementation Manager reporting to the Head of Customer Operations, you will own the complete onboarding journey for enterprise customers, from contract signature through to successful go-live. You will manage multiple complex implementation projects, coordinate internal and client stakeholders, deliver customer training, and ensure every customer has an exceptional onboarding experience.The RoleYou'll be managing complex, multi-stakeholder rollouts often into regulated industries with incumbent systems, fragmented internal ownership, and competing timelines. You'll need to hold the critical path, influence without authority, and make good decisions with incomplete information.Day-to-day, the role encompasses scoping configuration requirements, building implementation plans, running stakeholder sessions, coordinating with product and engineering on technical dependencies, and writing the client-facing communications that keep momentum when things slow down.In addition to the above, the role will also require the individual to become a product expert and deliver enablement/training sessions to new and existing customers alike. This will cover front to back sessions as well as ad-hoc product update training to the Cognexo install base.Key Responsibilities Full implementation lifecycle from kick-off through to go-live and CS handover.Discovery and scoping calls to translate client requirements into configuration decisions.Implementation plans and project trackers maintained in real timeStakeholder management across client-side and internal teams, including escalation handling.Acceptance criteria definition and UAT coordination.Handover documentation that gives the CS team everything they need to own the account.Contribution to implementation process improvement like templates and playbooks.Training and enablement for internal and external stakeholders. Skills and ExperienceRequired Educated to degree levelDemonstrable 3-5 years experience delivering SaaS implementations or complex technology onboarding projects.Confident running client-facing sessions independently. Discovery, kick-off, steering and UAT.Strong written and verbal communication; able to translate technical constraint into plain English for non-technical stakeholders.Comfortable with ambiguity and capable of prioritising across multiple concurrent accounts.Strong organisational skills, your project management doesn't depend on being reminded.Experience in enablement/training environments, communicating with large audiences at all levels. Preferred Experience in HR tech, L&D, or adjacent SaaS categories.Familiarity with Zendesk, Salesforce, or similar CRM/support tooling.Exposure to LMS platforms or workforce training environments.Understanding of an enterprise organisation’s structure, including L&D, HR and compliance functions. What success in this role looks likeSix months in, you've got a repeatable rhythm. Your accounts go live on time because you've managed the critical path actively, not reactively. Clients feel like the process is tight and executed to perfection. Handovers to CS are clean enough that the team doesn't need to come back to you to understand an account. You've spotted at least one pattern in how implementations slip and have implemented a process to circumvent these issues in the future.Training and enablement sessions are delivered with gravitas and leave no uncertainty with the relevant stakeholders. Your knowledge of the platform is second to none and you are the authority on the Cognexo platform both internally and externally.Why Join Cognexo?This is a rewarding opportunity to be part of a dynamic SaaS business at a pivotal stage of its growth journey. You will work closely with the CEO, and leadership team, helping to shape the customer lifecycle foundations of a company redefining digital learning and employee engagement in the form of Workforce Readiness. Competitive salary and performance-based bonus.Hybrid flexibility and a culture built on trust and accountability.A high-impact role with real influence and long-term career growth. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Motor Technician Apprentice
1. Develop skills required to service and repair of all types of vehicles and plant to manufacturers’ specifications and LBBD policy. 2. Understand the health and safety requirements of the workshop to support the Service Lead Fleet and Workshop and other fleet and workshop staff in the running of the workshop to ensure that it is compliant with Health and Safety Regulations. This will include understanding and adhering to risk assessments and method statements and keeping your own area of work and communal areas within the workshop clean and tidy. 3. Be aware that many vehicles will not be clean. Refuse collection vehicles will be presented for repair containing waste and other detritus. In this situation, have due regard to personal hygiene and be prepared and able to work on these vehicles and the particular challenges, such as odour, this presents. 4. Support Colleagues with the maintenance of the Council’s fleet. This will include assisting in the preparation of vehicles for inspection, assisting with servicing, MOT inspections, assisting colleagues, undertaking supervised repairs appropriate to the level of experience and any other work that is appropriate to the role. 5. Independently undertake semi-skilled repairs to vehicles as directed. This will include, but not be limited to, changing bulbs, mirrors and wiper blades, jump-starting vehicles, applying livery to vehicles. 6. As the apprenticeship progresses and skills increase, undertake more complex workshop tasks, both supervised and unsupervised, until they are able to complete all tasks required of a motor technician. 7. To understand how to identify parts required for jobs, how to order and receive these and the difference in suppliers, impressed stock, back orders etc. 8. Use appropriate information technology and software to carry out the responsibilities of the post. 9. Learn the fleet and back-office aspects of the fleet and workshop department as directed including handling enquiries at the front desk, and other verbal, written or electronic instructions. 10. Work in collaboration with other colleagues and support the tasks of the whole team. 11. To complete all paperwork and documentation in a timely and compliant manner. 12. To maintain ongoing training as directed by the training provider. To ensure that appropriate courses and examinations are completed within the agreed timescales. 13. As an apprentice, it is an essential requirement for your continued employment under the scheme to attend and engage with learning at college and/or obtain relevant qualifications. 14. To have a ‘car’ class ‘B’ full driving licence or obtain this licence within 18months of your 17th birthday and, if over 18, be prepared to obtain the same licence within 6 months of appointment. 15. Depending on prior experience, qualifications and suitability, undertake either the Level 2 Autocare Technician apprenticeship or the Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) apprenticeship. a. Entry requirements will depend on the apprenticeship standard to be undertaken and the training provider’s eligibility criteria, including English and maths requirements where applicable. These will be confirmed as part of the recruitment and enrolment process.Training:Training will take place both in the workplace and at South Essex College, Stephenson Road Campus, Southend-on-Sea (day release). The apprentice will attend college on a regular weekly basis and spend the remaining time gaining hands‑on experience within the Council’s fleet workshop.Training Outcome:Successful completion of this apprenticeship will enable individuals to work as qualified motor vehicle technicians. Candidates may be supported to secure permanent roles within the Council, subject to availability. Progression to a higher-level apprenticeship may also be available.Employer Description:Barking & Dagenham is changing. It Starts Here. Think you know Barking and Dagenham? Think again. While this small corner of east London might have a reputation for needing development, scratch beneath the surface and you’ll find active communities and a place that consistently punches above its weight. The borough is changing – and changing for the better. And It Starts Here. Yes, the borough has its challenges. But it’s on the cusp of something exciting. With one of the youngest populations in the country, ambitions are high and rightly so. 98% of our schools are rated Good or Outstanding and every year more of our talented teenagers get into Russell Group Universities and hotly sought after apprenticeship schemes. We have award winning parks, centuries old manor houses full of relics and artifacts you can go and see, and the ruins of one of Anglo-Saxon England's most powerful and wealthiest religious sites. We’re even bringing beavers and white storks to the borough to help re-wild the local landscape and boost biodiversity. Over the past few years, we’ve been working hard to improve how we deliver services and support our community. From tackling inequality to making sure our services are the best they can be, we’re focused on what matters most to local people. We’re creating the conditions for people to thrive - so everyone can enjoy a good quality of life, feel proud to call this place home, and be part of something bigger. #ItStartsHere - with our streets, our schools, our neighbourhoods. And with your application to join our determined team who are passionate about doing what’s best for the future of Barking and Dagenham. As an Investors in People Gold Award employer, we’re serious about supporting our staff. From flexible working, professional training and career development to well-being initiatives, we want our people to feel valued and supported in everything they do.Working Hours :Monday to Friday, 9am to 5pm, shifts – some flexibility with occasional evening or weekend work may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative ....Read more...