Job Title: Front Office AgentLocation: Rotterdam, NetherlandsSalary: €35,000-37,700 gross per year For our client, a 5* luxury hotel opening soon in Rotterdam, we are looking for Front Office Agents. Key responsibilities:Greet guests with a professional, warm, and service-focused approach.Oversee check-in, check-out, and all front desk operations.Address guest requests, questions, and concerns to ensure a pleasant experience.Administer reservations, room allocations, and guest records.Handle payment processing, invoicing, and daily cashier duties.Collaborate with Housekeeping, Maintenance, and other teams for smooth operations.Keep precise records and uphold brand standards.Assist in establishing procedures and service standards for the hotel launch. Key requirements:Prior experience in Front Office or Guest Services, preferably in 4/5-star properties.Experience with hotel launches is advantageous.Excellent communication and guest service abilities.Fluent English required; Dutch language skills are a strong asset.Maintain a positive outlook, collaborative spirit, and adaptability in fast-paced settings.Dedicated to hospitality excellence and guest satisfaction. What do we offer:Access free, unlimited online courses through a top business school.Gain access to an exclusive staff benefits program with special perks and discounts.Take part in a referral program that rewards successful recommendations with free hotel stays. Job Title: Front Office AgentLocation: Rotterdam, NetherlandsSalary: €35,000-37,700 gross per year If you would like to have more information about the role, please apply or send your cv to luizas@corecruitment.com....Read more...
Front of House Supervisor - North Dublin - €35-40K
MLR is delighted to present an amazing opportunity for a Front of House Supervisor to join a well-established 4-star hotel in North Dublin.
This is a hands-on supervisory role where you will support the day-to-day operation of the Front Office department, leading the reception team by example and ensuring every guest receives a warm, professional, and seamless experience from arrival to departure.
They are seeking an enthusiastic hospitality professional with strong organisational skills, excellent attention to detail, and a passion for delivering exceptional guest service. This position would be an ideal next step for an experienced Senior Receptionist, Reception Team Leader, or Front Desk Supervisor looking to progress their career within a supportive and people-focused hotel environment.
If you are someone who thrives in a fast-paced setting, enjoys motivating a team, and is committed to creating memorable guest experiences, this is a fantastic opportunity to further develop your career with a respected hotel.
If this opportunity is of interest, please apply through the link below.....Read more...
Are you an experienced recruitment manager or a successful senior team leader ready to take the next step in your career?
Blackedge Consulting is looking for a commercially driven Operations Manager to lead, develop and grow our specialist team while continuing to build and bill their own desk. We provide highly skilled technical talent for controlled and regulated environments across data centres, semiconductors, batteries, specialty chemicals, power and energy. You’ll lead from the front coaching consultants, driving team performance, developing new business and building lasting relationships with key clients. We’re looking for a proven biller with leadership experience, strong commercial instincts and the ambition to take greater ownership of a growing specialist business.
Working at STR
STR Group is an international workforce and project solutions consultancy specialising in high-tech facilities, life sciences, engineering and technology, marine and automation. Since our inception in 2000, we have continued to evolve alongside our clients and the STEM industries we support. Our approach begins with understanding what a client is trying to achieve. We diagnose the challenge, evaluate the available options and design a solution aligned with the client’s commercial and operational objectives.
What are we looking for?
Proven success in permanent or contract recruitment, with a strong personal billing record
Experience managing a team or senior team leadership experience with the ambition to step into an Operations Manager role
The ability to lead from the front while developing and billing your own desk
Experience coaching consultants, managing performance and supporting individual development plans
Strong commercial awareness, including revenue forecasting, target setting and identifying growth opportunities
A track record of winning new business and developing lasting client relationships
A confident, accountable and proactive leadership style
The ambition to grow a specialist team and contribute to the wider success of Blackedge Consulting
What are we offering you?
Uncapped commission of up to 30%
Flexible and hybrid working following completion of the Training Academy, subject to maintaining performance targets
A 3pm finish every Friday
Modern, state-of-the-art offices with breakout areas
Daily breakfast provided
Employee of the Month and Employee of the Quarter awards
Quarterly Directors’ Lunches Michelin recommended restaurants
An active Equality, Diversity and Inclusion board
Annual, all-expenses-paid incentive trips for top performers
Annual Awards, Summer Party and Christmas Party
Long-service anniversary rewards, including additional holiday, bonuses, vouchers, champagne and gifts, depending on length of service
23 days’ annual leave plus bank holidays, increasing by one day for each completed year of service and capped at 28 days
The option to purchase up to five additional days of annual leave
Healthcare cash plan and optional private healthcare from day one
Company pension scheme
Enhanced maternity and paternity leave
Your birthday off
Drinks fridge
Free on-site parking
Cycle-to-work scheme
Electric vehicle salary-sacrifice scheme through Octopus Electric Vehicles
Tech salary-sacrifice scheme through Currys
Employee Referral Programme
This is an opportunity to take greater ownership of a growing specialist recruitment business while continuing to develop your own successful desk. If you’re an established recruitment manager or a high-performing senior team leader ready for the next step we’d like to hear from you.
STR Group is committed to offering applicants with disabilities an interview where they meet the minimum criteria for the vacancy. Apply today to join Blackedge Consulting as our Operations Manager
TA is acting as an Employment Agency in relation to this vacancy.....Read more...
We’re looking for a confident, efficient individual to support thesmooth running of our busy office. This position is ideal for someonewho enjoys varied tasks, values great communication, and canmanage time and priorities effectively.
Main Roles and Responsibilities:
Front desk reception: answer calls, greet visitors, manageincoming/outgoing deliveries.
Support scheduling of engineers and project planning documentation.
Maintain and update records, certificates, and service logs.
Assist with internal compliance, audits, and general administrativeduties.
Liaise between field staff and management to ensure clarity andefficiency.
Process job/work sheets.
Maintain digital and paper filing systems and support data integrity.
To cover holiday or sickness days as and when required/ necessary.
Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.
Training Outcome:Progression in the finance, operations or HR sides of the business ifof interest.Employer Description:Anglia Electrical and Security Ltd has been powering and protectingthe Eastern Region since 2002. As a rapidly growing company withSSAIB and Gate Safe accreditation, we deliver expert design,installation, and maintenance services across the Domestic,Industrial, and Commercial markets throughout Suffolk and Norfolk.Working Hours :Monday - Friday, 09:00 - 15:00.
To cover holiday or sickness days as and when required/ necessary. This would increase your working hours to 08:30 - 16:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Manage a joint inbox
Answering the telephone and taking messages
Manning the front desk
Issuing and taking payments for parking permits
Issuing keys
Carrying out assisted home tenancy checks
Inspecting communal areas
Posting letters
Assist with the day to day running of the Housing Office
Manage repair satisfaction surveys
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Working Hours :Monday- Friday 10.00am- 4.00pm with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
General Manager – Casual DiningExeter Up to £60,000 + BenefitsI'm working with one of the UK's most exciting hospitality businesses who are looking for a General Manager to lead one of their high-performing restaurants.This is a business that has built an incredibly loyal following and continues to grow at pace. They are looking for a leader who can create a brilliant culture, deliver consistently strong commercial results and inspire a team to perform at their best every day.The RoleAs General Manager, you'll have full responsibility for the performance of the restaurant, leading from the front and creating an environment where both your people and the business can thrive.You'll be responsible for:
Leading, developing and inspiring a large management and restaurant team.Driving sales, profitability and overall commercial performance.Delivering exceptional guest experiences whilst never compromising on standards.Creating a positive, high-energy culture where people genuinely enjoy coming to work.Managing labour, costs and P&L performance.Recruiting, coaching and developing future leaders.Ensuring the restaurant operates safely, efficiently and to the highest operational standards.Taking ownership of the business, constantly looking for opportunities to improve performance and guest experience.
About YouYou'll already be operating as a General Manager within a fast-paced, high-volume hospitality business and be someone who genuinely loves leading people.You'll be commercially minded, operationally strong and happiest on the restaurant floor, coaching your team and driving standards rather than sitting behind a desk.We're looking for someone who is:
A natural leader who builds high-performing teams.Commercially aware with a strong understanding of P&L management.Passionate about hospitality and delivering memorable guest experiences.Calm under pressure and able to thrive in a busy environment.Hands-on, proactive and always looking for ways to improve.Ambitious and excited by the opportunity to grow with an expanding business.
Sound like you – kate@corecruitment.com....Read more...
General Manager – Casual DiningOxford Up to £60,000 + BenefitsI'm working with one of the UK's most exciting hospitality businesses who are looking for a General Manager to lead one of their high-performing restaurants.This is a business that has built an incredibly loyal following and continues to grow at pace. They are looking for a leader who can create a brilliant culture, deliver consistently strong commercial results and inspire a team to perform at their best every day.The RoleAs General Manager, you'll have full responsibility for the performance of the restaurant, leading from the front and creating an environment where both your people and the business can thrive.You'll be responsible for:
Leading, developing and inspiring a large management and restaurant team.Driving sales, profitability and overall commercial performance.Delivering exceptional guest experiences whilst never compromising on standards.Creating a positive, high-energy culture where people genuinely enjoy coming to work.Managing labour, costs and P&L performance.Recruiting, coaching and developing future leaders.Ensuring the restaurant operates safely, efficiently and to the highest operational standards.Taking ownership of the business, constantly looking for opportunities to improve performance and guest experience.
About YouYou'll already be operating as a General Manager within a fast-paced, high-volume hospitality business and be someone who genuinely loves leading people.You'll be commercially minded, operationally strong and happiest on the restaurant floor, coaching your team and driving standards rather than sitting behind a desk.We're looking for someone who is:
A natural leader who builds high-performing teams.Commercially aware with a strong understanding of P&L management.Passionate about hospitality and delivering memorable guest experiences.Calm under pressure and able to thrive in a busy environment.Hands-on, proactive and always looking for ways to improve.Ambitious and excited by the opportunity to grow with an expanding business.
Sound like you – kate@corecruitment.com....Read more...
An events production company in London is hiring a Production Manager to take ownership of festival and event projects from brief through to delivery. This is a hybrid position with hands-on site work throughout the year.Here's what you'll be doing:Managing the full production lifecycle for festivals and live events, from initial client brief through to post-event debriefDesigning site layouts, production schedules and build/derig timelines for each projectCoordinating with health and safety, operations and licensing teams to ensure all events meet regulatory requirementsBuilding and maintaining supplier relationships, negotiating costs and managing procurement across multiple projectsPreparing and presenting production plans at SAG meetings and client reviewsManaging project budgets end to end, tracking spend against contingency and invoicing accuratelyRunning brainstorming sessions and contributing creative ideas to increase client engagement and on-site impactSupporting and mentoring junior team members on technical production skills and client communicationActing as the on-site production lead during live events, overseeing build, show days and derigHere are the skills you'll need:Hands-on experience in festival or outdoor event production, ideally across multiple seasonsStrong working knowledge of health and safety regulations, ESMPs and SAG processesConfident project manager with experience juggling multiple events at different stages simultaneouslyProficient in Microsoft Office, with working knowledge of CAD for site planningBudget management experience, including invoicing, contingency tracking and profitability analysisStrong supplier negotiation skills and an existing network of event industry contactsComfortable presenting to clients and local authority panelsKey perks and benefits:Hybrid working model blending office, home and on-site daysDiverse project portfolio covering festivals, placemaking and experiential activationsOpportunity to develop client relationships and take creative ownership of projectsCollaborative team environment with access to senior leadershipReal variety in the working week, from desk-based planning to live event deliveryWhy pursue a career in events production?Production management in events is one of the most hands-on careers you can build. You get to solve real problems in real time, work with creative teams and technical suppliers, and see the results of your planning play out in front of live audiences. The UK events industry has bounced back strongly, and skilled production managers who can deliver safely and within budget are consistently sought after.....Read more...
Front desk duties:
Welcome guests
Answer the phone
Go through the mail & admin team inboxes
Manage incoming and outgoing mail
Prepare refreshments for meetings
Clear up meeting rooms after meetings
Place all the weekly orders
Book trains, couriers and taxis
Prepare the office for lock up
Lunch duties:
Help prepare lunches on Mondays and Wednesdays
Put the chairs outs and away on Tuesdays and Thursdays
Help serve up the meals on Tuesdays and Thursdays
Clear out fridges on Fridays
Office duties:
Check daily stocks and place orders on:
Cleaners' supplies
Kitchen supplies
Bathroom supplies
Stationery supplies
PPE supplies
Run the dishwashers
Refill fruits
Refill coffee pots
Refill sanitary products
Refill hand soap and shower gel on Fridays
Water the plants
Check drying room and locker room in the mornings
General tidying up the office when needed
Daily headcount for chefs
Be trained as Fire warden
Help out with the fire alarm test on Fridays
Help out with events when necessary
Help out with facility maintenance when necessary
Training:This apprenticeship is delivered as a weekly day release at Newham College London.
Level 3 Business Administrator
Behaviour, Skills and Knowledge
Training Outcome:Gaining the experience of working with a busy practice will give any apprentice the practical tools they need in their future career and the confidence to work for and alongside engineers and technicians at all levels.Employer Description:Heyne Tillett Steel is an award-winning structural and civil engineering practice with a reputation for intelligent design and innovative, practical and sustainable solutions. Based in central London and established in 2007 by directors Andy Heyne, Mark Tillett and Tom Steel, the practice now has over 180 people. We are currently working on exciting and innovative projects throughout the UK for many leading developers and architects.Working Hours :Monday - Friday: Office hours are 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Do you pride yourself on delivering excellent customer service and being part of a team that creates exceptional client experiences? If so, this could be the perfect opportunity for you.
This is a front of house role where you will be the face of the clinic, supporting day-to-day operations while developing valuable skills in administration, customer service, and marketing.
Key Responsibilities:
Working closely with the Clinic Manager, you will:
Act as the first point of contact for all patients, providing a warm and professional welcome
Manage the reception desk, including opening and closing the clinic
Greet patients and offer refreshments such as water or tea
Handle incoming calls, emails, and enquiries in a timely and professional manner
Book and manage appointments, ensuring schedules are well organised
Take and track payments accurately
Maintain a clean, tidy, and welcoming reception and common areas
Support general administrative tasks including data entry, filing, and document management
Assist with stock control, ordering supplies, and keeping track of inventory
Support daily communication with the management team
Marketing & Patient Engagement:
Create and post daily content on social media (e.g. Instagram)
Assist with monthly newsletters promoting clinic services and offers
Proactively contact patients who have not attended recently to encourage rebooking
Support marketing activities to help grow the clinic
Team Support:
Work collaboratively with the wider team to ensure smooth day-to-day operations
Assist with general clinic duties such as organising supplies and supporting treatment flow
Undertake any other reasonable tasks as required
Training & Support:
You will receive full support from the employer throughout your apprenticeship. The team will be on hand to guide and assist you at all times until you feel confident managing responsibilities independently.Training:
You will complete the Business Administrator Apprenticeship Standard Level 3 and the Functional Skills in maths and English (if you do not have the GCSEs/GCSE grades or equivalent)
Training will be carried out within the workplace; there is NO day release
Training will be carried out every 2-4 weeks
Training Outcome:This is an apprenticeship contract for the set period of the qualification. There may not be a permanent position at the end, and this will be discussed as you approach the end of the training.Employer Description:Back 2 Well-Being is a 5-star google rated Luxury Health and Wellness Clinic offering the best treatments in Osteopathy, Massage Therapies, Medical Acupuncture, Injury Rehabilitation, amongst other in the heart of London and West London. Our aim is to provide you with the best possible level of healthcare all under one roof! We plan to use this platform to share with you the health and wellbeing updates from our clinic as well as provide you with some tips that you may find beneficial. Be part of our journey as we embark on this venture and grow together towards a more Healthier Lifestyle.Working Hours :Our clinic runs from 09:00 to 18:00 hours. You will be expected to work weekends; your shifts will be communicated to you in advance. Minimum 16 hours, we may increase hours subject to business needs. Days TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Non judgemental,Patience....Read more...
Are you an experienced Operations Manager who enjoys being close to the action rather than managing everything from behind a desk?Bristol Van Removals is growing, and we’re looking for a hands-on operational leader to strengthen our day-to-day operation, develop our teams and help build the systems, processes and standards needed for the next stage of our growth.This is an opportunity to take genuine ownership of the operation, influence how the business develops and become a key part of the leadership team.What’s in It for You?
£40,000 salaryOpportunity to shape and improve a growing operationGenuine influence over systems, processes and operational standardsLong-term progression as the business continues to growOpportunity to develop Team Leaders and operational staffHigh-trust environment with real responsibilityCompany pensionCompany events
The RoleThis is a hands-on operational leadership position combining people management, problem-solving and continuous improvement.You’ll spend time both in the office and within the operation, supporting teams, solving problems and ensuring the business delivers consistently high standards.Your responsibilities will include:
Overseeing daily removals operationsLeading and supporting Team Leaders and operational staffManaging fleet readiness, equipment and operational resourcesRunning morning operations and ensuring teams are prepared for the dayResolving customer escalations and operational issuesSupporting recruitment, onboarding, coaching and staff developmentConducting meetings, performance reviews and disciplinary processes where requiredMonitoring KPIs, operational performance and trendsImproving communication between office and operational teamsDeveloping systems, processes and standards as the business growsVisiting jobs where additional leadership or technical support is requiredSupporting crews with complex removals challenges where necessary
You may also be required to drive company vehicles or provide additional operational support when circumstances require it.What We’re Looking ForWe welcome applications from experienced Operations Managers, Transport Managers, Depot Managers, Removals Managers and other operational leaders who have managed vehicles, crews and field-based teams.You should have:
Significant removals experience, or strong transport, logistics or field-operations experienceExperience directly managing drivers, crews or operational teamsProven leadership and people-management experienceStrong problem-solving and decision-making skillsThe ability to remain calm and organised under pressureStrong communication skillsA professional and proactive approachA full UK driving licenceA willingness to be visible within the operation and lead from the front
Experience in any of the following would be particularly valuable:
Removals managementCPC qualification or Transport Management knowledgeDeveloping Team Leaders and operational staffImplementing operational systems and process improvementsManaging customer escalations and operational emergencies
Coming from Transport or Logistics Rather Than Removals?That’s absolutely fine.If you’re new to the removals industry, you’ll spend an initial period working alongside our removals teams so you can properly understand the operation, our customers and the challenges our crews face.We believe this gives our managers the practical knowledge and credibility they need to lead effectively.What Success Looks LikeYou’ll help us:
Improve operational control and organisationReduce operational issues and unnecessary firefightingImprove punctuality, standards and accountabilityDevelop stronger Team LeadersImprove communication between office and operational teamsDeliver a consistently high level of customer serviceBuild a scalable operational structure that supports future growth
About Bristol Van RemovalsBristol Van Removals is one of the South West’s leading removals, storage and logistics companies.We’re an ambitious, systems-driven business focused on customer experience, operational excellence, leadership development and long-term growth.We want people who take ownership, solve problems proactively, communicate clearly and lead by example.If you’re looking for an operational leadership role where you can make a genuine impact rather than simply maintain the status quo, we’d like to hear from you.To ApplyPlease apply here.If shortlisted, you will hear from our recruitment partner, Hiring People. They may ask you to complete a short video interview. Please keep an eye on your Junk/Spam folder as well as your main inbox.....Read more...
Salary: €80.000 - €100.000Location: AmsterdamLanguages: Dutch and EnglishStart: ASAPI am looking for a hands-on Country Manager to launch and build my clients business in the Netherlands.This will be the first hire in the market and the person who will create the country from zero: finding and negotiating locations, hiring and training the first instructors, opening the first studios, and owning the P&L for the Netherlands.This is not a corporate, desk-based role.We need an operator who is comfortable being the only person in the country for the first months, rolling up their sleeves, and doing whatever it takes to open and run excellent locations.Experience in fitness or wellness is welcome but not required.Strong backgrounds in hospitality, retail, or food chain rollouts are equally relevant.The ideal candidate has a proven track record of opening physical locations in the Netherlands, understands the retail lease market in Amsterdam and other major cities, and speaks fluent Dutch and English.Role PurposeTo establish and grow the brand in the Netherlands by:
Identifying, evaluating, and securing prime locationsLeading all pre-opening and opening activities for the first studiosBuilding, hiring, and training the initial local teamOwning the country P&L and driving sustainable, profitable growthRepresenting the brand locally and ensuring an exceptional guest experience
Key ResponsibilitiesMarket entry and site development
Define the initial market-entry strategy for the Netherlands in alignment with the founder/leadership team.Research and identify high-potential locations in Amsterdam and other key cities.Lead all site selection activities, including footfall analysis, catchment evaluation, and competitor mapping.Negotiate lease terms with landlords, agents, and developers; manage legal and financial advisors as needed.Oversee fit-out, construction, and project management of new studios in collaboration with contractors and suppliers.Ensure all locations comply with local regulations, permits, health and safety, and brand standards.
Pre-opening and operations
Act as the interim studio manager for the first locations until local managers are hired and trained.Develop and implement operating procedures, opening checklists, and daily standards.Set up supply chains, vendor relationships, and local service providers.Ensure a flawless guest experience from day one, with a focus on service quality, cleanliness, and atmosphere.Monitor operational KPIs and continuously improve efficiency and guest satisfaction.
People and team building
Hire, train, and onboard the first instructors, front-of-house staff, and studio managers.Build a strong local culture aligned with the brand’s values and service philosophy.Develop training programmes, shadowing, and certification processes for new hires.Lead by example on the floor, especially during the first months of operation.Plan workforce, schedules, and performance management as the team grows.
Commercial and P&L ownership
Own the Netherlands P&L: revenue, labour, occupancy, COGS, marketing, and other costs.Set and manage budgets, forecasts, and financial targets for the country.Drive revenue through memberships, class packs, corporate partnerships, and local initiatives.Work with marketing/brand to adapt global campaigns to the Dutch market and develop local activations.Analyse performance data and adjust pricing, programming, and operations to maximise profitability.
Brand and stakeholder management
Represent the brand with landlords, partners, local authorities, and the media.Build relationships with key local stakeholders, including fitness communities, corporates, and influencers.Ensure the brand’s positioning, tone, and visual identity are consistently applied across all touchpoints.Provide regular updates to the founder/leadership team on progress, challenges, and opportunities.
Candidate ProfileThe ideal candidate will have:
A proven track record of opening and operating physical locations in the Netherlands (fitness, wellness, hospitality, retail, or food chains).Deep knowledge of the retail and leisure lease market in Amsterdam and other major Dutch cities.Experience negotiating leases, managing fit-outs, and delivering projects on time and on budget.Strong operational instincts: comfortable working on the floor, solving problems in real time, and leading by example.Full P&L responsibility in a previous role, with clear commercial impact.Experience hiring, training, and leading teams in a customer-facing environment.Excellent communication and stakeholder management skills.Fluency in Dutch and English (written and spoken).A pragmatic, entrepreneurial mindset and the resilience to work independently in a start-up environment.
Seniority Level
Mid-Senior level
Industry
Sports Teams and Clubs
Employment Type
Full-time
Job Functions
Management
Skills
NegotiationAnalytical SkillsCommunicationLeisure IndustryConstructionEnglishCorporate PartnershipsManagement
....Read more...
Business Development Manager, Leicestershire. Up to £50,000.
Turn a worried first phone call into someone's next chapter, and put a growing care group on the map while you do it.
When a family finally picks up the phone about care for someone they love, they're rarely just asking about a room. They're anxious, a bit guilty, and trying to make one of the hardest calls of their lives. How that first conversation goes shapes everything that comes after.
That's your job. And it's only half of it.
The other half is making sure families know this group exists in the first place, and that they trust what they find when they look.
It's a rare mix of a role, and it's built for someone with real energy. Part of it is admissions, guiding families from that first enquiry through the tour, the assessment and the move in, with warmth and no pressure. The other part is marketing, where you'll own the campaigns, the social channels and the reputation of a family run group that genuinely wants your ideas. You'll look after the enquiry pipeline and the conversion data on one side, and a Content Creator and an Activities Lead on the other. Occupancy and brand, both sitting with one person. You.
If you've spent a few years as a customer relations manager, an admissions lead or a group admissions and marketing manager in care, and you're ready to own the whole thing rather than one slice of it, this is your step up.
You'll build the relationships that fill homes, working with social workers, discharge teams, brokerage and Local Authorities. At the same time you'll make sure the group's online presence and every family review tell the story these homes deserve. You'll be out in the community too, in the hospital discharge meetings, at the networking forums, picking up the success stories and turning them into the reason the next family picks up the phone.
And when you walk a family round a home, you'll see it the way they do. You'll notice what looks warm and what looks tired, what draws the eye and what quietly puts people off. That instinct for what makes a place feel like somewhere you'd trust with your mum is a big part of what sets this role apart from straight sales.
The non-negotiables
This is a senior, dual role, so we're being genuinely selective. To be right for it you'll need:
Real care sector experience. You know how homes work, how families decide, and what regulated care actually means.
A track record of driving occupancy. Commissioning, admissions, customer relations, whatever the title, you've helped fill beds and you can point to the numbers.
The marketing half too. Campaigns, social channels, content and brand, not just the sales side. Both halves matter here.
The confidence and drive to get out from behind the desk, in front of managers, families and professionals, and make things happen without waiting to be asked.
A full UK driving licence and your own transport, because you'll be travelling across a cluster of homes in Leicestershire.
The right to work in the UK. This role is not open to sponsorship.
A quick bit of honesty, because it saves us both time. If your background is call centre or general sales with no care or marketing behind it, this one won't play to your strengths. And if you're a strong marketer who'd rather stay at your screen than be out meeting people, the same is true. This role rewards someone who can do both and genuinely enjoys the people side.
Why this one's worth a look
The salary is up to £50,000. Beyond that, it's a supportive, forward thinking group where creativity and initiative are actually valued rather than just mentioned in the induction. You'll get the chance to shape the growth and reputation of a respected care provider, and to make a real difference to families at the moment it counts most.
Sound like you? Apply with your CV, even a rough or out of date one, and we'll sort the rest. Or call Tim at Recruitment Panda for a confidential chat.
Recruitment Panda Ltd is acting as an Employment Agency in relation to this vacancy. We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion, sexual orientation, or age. By submitting your application, you consent to Recruitment Panda Ltd processing your personal data in accordance with our Privacy Policy, a copy of which is available on request (or via the below link where this is viewed on www.recruitmentpanda.com). ....Read more...
