The role is to support the commercial learning environment in the Quantock Restaurant, based at Taunton College. Typical daily tasks can include:
Support the supervision during restaurant opening times, service delivery, and event coordination.
Ensure excellent customer experience.
Plan and coordinate college hospitality events.
Set personal tasks and objectives, managing workload and planning activities on a daily basis.
Training Outcome:Possible permanent employment on successful completion of the apprenticeship, for the right candidate. Progression routes include qualifications such as Level 4 Hospitality Manager.Employer Description:At Taunton College, we combine academic prestige with industry-grade innovation. We are training the working professionals of tomorrow, in the heart of Somerset’s county town.
Whether you are aiming for a top university or a technical career, join a college where creativity, technical mastery, and academic excellence converge. Proudly a part of UCS College Group.Working Hours :Monday to Friday, 9:00am-5:00pm, may need to work occasional evenings to cover events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Initiative,Patience....Read more...
Sales & Marketing Manager - Up to £50,000Central London | On-Site (5 Days per Week)Are you a commercially driven Sales & Marketing professional with a passion for hospitality, events, and guest experiences?We're recruiting for an exciting Sales & Marketing Manager opportunity with a leading hospitality business in Central London. This role will focus on driving revenue, developing strategic partnerships, and maximising sales opportunities across one flagship venue. Reporting directly to the General Manager and Regional Sales & Marketing Manager, you will take ownership of the venue's sales strategy, marketing initiatives, and business development activity. You'll also manage an on-site Sales & Marketing Coordinator and play a key role in delivering commercial growth.Key Responsibilities:
Drive sales performance across corporate, group, leisure, and event business streamsDevelop and maintain strong relationships with corporate clients, agencies, tourism partners, and local businessesManage both reactive and proactive sales pipelines to maximise revenue opportunitiesIdentify and secure new business through networking, prospecting, and partnership developmentDeliver venue marketing initiatives in line with wider business objectivesLead site-level sales planning, forecasting, and reportingManage and support the Sales & Marketing CoordinatorWork closely with operational teams to ensure an exceptional guest and client experienceRepresent the business at industry events, networking functions, and trade shows
Essential Experience:
Hospitality experience is essentialBackground within attractions, tours, entertainment venues, hotels, events, or high-volume branded hospitality environmentsStrong Group Sales and MICE experienceExcellent knowledge of the London corporate, events, and tourism marketsExperience managing both proactive and reactive sales activityStrong commercial awareness and negotiation skillsCRM experience is required, ideally TripleSeat and/or OpenTable
If you are keen to discuss the details further, please apply today, send your CV to Kate B, or call 0207 790 2666....Read more...
General ManagerLuxury Food Service & Events OperationSeattle, WA – Relocation Support for US Based Candidates Available $110,000 – $125,000 + Bonus + BenefitsWe’re partnered with a highly respected hospitality organization seeking a General Manager to oversee a premier food service and events operation in Seattle.This is not your typical F&B role. We're looking for an experienced hospitality leader who understands how to deliver exceptional guest experiences in a sophisticated, high-profile environment. The operation serves a discerning clientele and hosts a variety of premium events, requiring a leader who is equally comfortable managing day-to-day operations, developing teams, and building strong client relationships.The ideal candidate comes from luxury hospitality, upscale food service, premier event venues, performing arts centers, conference centers, or other high-end guest-focused operations.What You'll Be Doing
Leading all aspects of a large-scale, high-end food service operationOverseeing catering, events, premium hospitality, and daily food service operationsBuilding, mentoring, and developing management and hourly teamsManaging financial performance including budgeting, forecasting, labor, and profitabilityPartnering closely with clients, stakeholders, and leadership teamsIdentifying opportunities to improve efficiency, guest satisfaction, and overall performance
What We're Looking For
Senior leadership experience within hospitality, food service, catering, events, or venue operationsBackground in luxury, upscale, or high-touch guest environments is a mustStrong financial acumen with experience managing large budgets and P&LsProven ability to lead large teams and multiple departmentsExcellent client-facing and relationship-building skillsExperience in high-volume operations without sacrificing service quality....Read more...
A fantastic new job opportunity has arisen for a committed Deputy Care Home Manager to work in a brand new state of the art care home opened in the Holt, Norfolk area. You will be working for one of UK’s leading health care providers
The latest flagship nursing home in historic Holt is the embodiment of elegance and luxury living, combining superb facilities. We are proud to offer residential, dementia, respite and nursing care in a beautiful and well-designed setting
As the Deputy Manager your key responsibilities include:
Assist in managing operations within the home in order to reach or exceed goals while assuring the provision of high-quality care
Overseeing the care staff and will be expected to assume full management in the event that the Home Manager is not present
Assist in training and supervising care staff in all facets of their work
Help the Home Manager with pre-admission assessments of residents
Ensure that each resident's care plan and daily records are kept up to date, and foster effective communication with the residents' families and other organisations
The following skills and experience would be preferred and beneficial for the role:
Previous Deputy Home Manager experience
The ability to engage with the service users to understand their needs in order to provide excellent services of care
Good working knowledge of CQC standards
The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing team
Ability to promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home
**To be considered for this position you must hold an NVQ/QCF Level 3 in Health & Social Care + Previous experience in a similar role**
The successful Deputy Manager will receive an excellent salary of £45,000 per annum. This exciting role is a permanent full time role for 40 hours a week working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Reference ID: 6489
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
A fantastic new job opportunity has arisen for a committed Deputy Care Home Manager to work in a brand new state of the art care home opened in the Holt, Norfolk area. You will be working for one of UK’s leading health care providers
The latest flagship nursing home in historic Holt is the embodiment of elegance and luxury living, combining superb facilities. We are proud to offer residential, dementia, respite and nursing care in a beautiful and well-designed setting
As the Deputy Manager your key responsibilities include:
Assist in managing operations within the home in order to reach or exceed goals while assuring the provision of high-quality care
Overseeing the care staff and will be expected to assume full management in the event that the Home Manager is not present
Assist in training and supervising care staff in all facets of their work
Help the Home Manager with pre-admission assessments of residents
Ensure that each resident's care plan and daily records are kept up to date, and foster effective communication with the residents' families and other organisations
The following skills and experience would be preferred and beneficial for the role:
Previous Deputy Home Manager experience
The ability to engage with the service users to understand their needs in order to provide excellent services of care
Good working knowledge of CQC standards
The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing team
Ability to promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home
**To be considered for this position you must hold an NVQ/QCF Level 3 in Health & Social Care + Previous experience in a similar role**
The successful Deputy Manager will receive an excellent salary of £45,000 per annum. This exciting role is a permanent full time role for 40 hours a week working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Reference ID: 6489
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
A fantastic new job opportunity has arisen for a committed Deputy Care Home Manager to work in a brand new state of the art care home opened in the Holt, Norfolk area. You will be working for one of UK’s leading health care providers
The latest flagship nursing home in historic Holt is the embodiment of elegance and luxury living, combining superb facilities. We are proud to offer residential, dementia, respite and nursing care in a beautiful and well-designed setting
As the Deputy Manager your key responsibilities include:
Assist in managing operations within the home in order to reach or exceed goals while assuring the provision of high-quality care
Overseeing the care staff and will be expected to assume full management in the event that the Home Manager is not present
Assist in training and supervising care staff in all facets of their work
Help the Home Manager with pre-admission assessments of residents
Ensure that each resident's care plan and daily records are kept up to date, and foster effective communication with the residents' families and other organisations
The following skills and experience would be preferred and beneficial for the role:
Previous Deputy Home Manager experience
The ability to engage with the service users to understand their needs in order to provide excellent services of care
Good working knowledge of CQC standards
The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing team
Ability to promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home
**To be considered for this position you must hold an NVQ/QCF Level 3 in Health & Social Care + Previous experience in a similar role**
The successful Deputy Manager will receive an excellent salary of £45,000 per annum. This exciting role is a permanent full time role for 40 hours a week working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Reference ID: 6489
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
The successful apprentice will be based on a hybrid working model, with access to the company’s office located in Warrington.
This role will also require occasional travel to London and Manchester to attend events, conferences, and other business-related activities.
The Landscape
Purple Story is a well-established consultancy with a strong reputation and a strong returning client base. The challenge isn't the quality of what we do — it's making sure enough of the right people know we exist consistently. Karen currently leads much of the relationship-building personally, but as the business scales, we need a dedicated sales function that keeps the pipeline flowing with focus and regularity.
You'll be joining a business that moves fast, communicates directly, and expects everyone to bring their brain to work. There's no rigid playbook handed to you on day one. There's HubSpot, a growing LinkedIn presence, a suite of proven programmes, and a founder who knows exactly what good looks like — and will invest in helping you get there.
The Boundaries
You won't be making final calls on pricing, proposals, or contracts (Yet) — those sit with Karen. What you WILL own is the CRM, the prospecting activity, event preparation and follow-up, and the relationship-nurturing in the early stages of the pipeline. As your confidence and competence grow, so does your responsibility. The long-term expectation is that you take a client from their very first interaction with Purple Story all the way through to delivery and the ongoing relationship.
You'll have access to HubSpot, LinkedIn, and a range of AI tools. You'll be expected to get genuinely good at all of them — not just use them, but understand how to make them work harder for the business.
The Non-Negotiable Context
We are a small business. Every person counts and every action has a ripple effect. You will be visible — to Karen, to prospects, and to the wider Purple Story network. You represent the brand every time you send a message, pick up the phone, or walk into a networking event in your Purple Story kit.
You'll work hybrid across three environments: our co-working base in Warrington, from home, and at client-facing events and locations. You need to be someone who can manage their own time and energy across all three without needing to be managed. Purple Story branded merchandise is provided for all client-facing days — wear it with pride, not compliance.
HubSpot CRM Quality: Clean, current, and genuinely useful at all times — no chasing required. Reviewed monthly
New pipeline prospect: Minimum 10 qualified new prospects added to the pipeline each month.
Event follow up speed: All follow-ups from events completed and logged within 48 hours of attendance.
LinkedIn Outreach Activity: Consistent, trackable volume of meaningful outreach weekly — volume agreed with Karen, reviewed monthly.
Pipeline Reporting: Accurate pipeline report delivered on time every week. Karen opens it and immediately knows where things stand.
Apprenticeship Milestones: All learning milestones met on schedule with no chasing from the provider.Training:You'll work directly with Karen Turton, which means you'll be close to real commercial decisions, real client conversations, and the real pace of a growing consultancy. This isn't a support role that hides behind a screen. It's a launchpad for a serious sales career — in a business where what you sell actually changes how organisations work.Training Outcome:The potential for this role is to grow with. The bigger we grow though the sales function the greater the opportunities will be – this person should be working towards becoming a sales manager in the future.Employer Description:At Purple Story, we’re not your average training provider. We help businesses identify how to make more money through their people. We are the heroes who transform workplaces, the rebels who disrupt the status quo, and we do it all with a side of fun! Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Digital channel proficiency,Confident phone manner,Comfortable picking up phone,Interest in using AI,Relationship building skills,Self motivated....Read more...
Kitchen ManagerRoyal Victoria Dock, London E16£40,000 to £45,000 + troncWe are looking for a Kitchen Manager for a busy pub, restaurant and events venue beside ExCeL London.This is a great role for someone who enjoys structure, team building and high-volume service, without wanting a fine dining kitchen or an old-school chef environment.The site has a strong food trade, with a mix of pub classics, fresh dishes, Sunday roasts, buffets, canapés and corporate events.The kitchen needs a calm, organised leader who can bring people together, keep standards consistent and make service run smoothly.You will work closely with the General Manager and wider team to plan around the ExCeL event calendar, so no two weeks feel the same. Some days are steady, some are very busy, and the best person for this role will enjoy that variety.What we are looking for:• Kitchen Manager, Head Chef or strong Sous Chef ready for the next step• Experience in a busy pub, bar, restaurant, events venue or branded operation• Someone who is calm on the pass and good with people• Strong standards around food quality, prep and service• Good understanding of stock, ordering, GP and waste• Confident with food safety, allergens and kitchen paperwork• A leader who can train, support and get the best out of the teamThis is not about reinventing everything overnight.It is about bringing routine, pride and consistency into a kitchen that has plenty of potential.You will suit this role if you like being hands-on, enjoy busy service and want a site where you can make a genuine difference.Package:• £40,000 to £45,000 base salary• Tronc on top• 45-hour contract• 5 days on, 2 days off• 28 days holiday• Meals on duty• Company discount• Training and development supportApply with your CV or message me directly for more details.....Read more...
Job Title: Assistant Events Operations Manager – 5 Star Hotel Salary: £36,000 + Service Charge Location: BerkshireWe are working with a leading luxury hospitality group seeking an Assistant Events Operations Manager to support the delivery of high-end events, in-room dining, and luxury guest experiences. This is a hands-on operational role ideal for someone with strong hotel or venue experience who enjoys leading teams and delivering exceptional service standards in a fast-paced environment.Key Responsibilities
Support the smooth running of events and in-room dining operationsEnsure event spaces are set and maintained to luxury standardsLead daily briefings, task allocation, and shift coordinationDeliver outstanding guest service across events, dining, and private functionsMaintain strong operational standards across back-of-house areasSupport stock control, ordering, and cost managementAssist with rotas, staffing levels, and agency coordinationWork closely with senior management, culinary, and sales teamsHandle guest feedback and ensure service issues are resolved effectivelySupport training, coaching, and development of the team
Skills & Experience
Experience in a 5-star hotel or luxury events environmentStrong operational and team leadership experienceExcellent communication and guest service skillsHighly organised with strong attention to detailConfident managing multiple priorities in a fast-paced environmentStrong problem-solving and hands-on leadership approach
If you are keen to discuss the details further, please apply today or send your CV to ed@corecruitment.comGet social…… http://www.corecruitment.com/ https://www.facebook.com/COREcruitmentDOTcom/ Tweet us @COREcruitment....Read more...
Company pension contributions of up to 8% and an annual leave entitlement of 25 days plus Bank Holidays are just a few of the perks that the Marketing & Communications Manager will enjoy whilst working for a Global Engineering and Manufacturing leader, with over 20 worldwide locations employing 1000 + staff. This employer is recognised globally for quality and innovative deliverables.The successful Marketing & Communications Manager will be easily able to commute to HUDDERSFIELD from surrounding towns & cities, including Leeds, Dewsbury, Halifax, Wakefield and Brighouse.Key Responsibilities of the Marketing & Communications Manager will include:
Develop and deliver marketing campaigns, digital content, and promotional materials to support products and services
Manage internal and external communications, including newsletters, announcements, and customer updates
Coordinate social media, website content, and digital channels to strengthen brand presence
Create marketing assets such as case studies, press releases, video content, and event materials
Collaborate with stakeholders to ensure consistent messaging aligned with business priorities
Prepare presentations, briefing packs, and promotional materials for customers and events
Monitor performance insights while maintaining accurate documentation, reporting, and compliance with BMS standards
For the Marketing & Communications Manager role, we are keen to receive CV’s from candidates who possess:
Excellent communication skills with the ability to present complex information clearly and tailor messaging to different audiences
Strong organisational and time management abilities, capable of handling multiple priorities and meeting deadlines
Creative, proactive, and analytical mindset with a focus on problem-solving and continuous improvement
Ability to work collaboratively across teams while also independently managing tasks from concept to completion
Good understanding of marketing tools, branding, performance metrics, and proficiency in Microsoft Office, with additional knowledge of CMS, project management, and data tools being beneficial
Salary & Benefits:
up to £45,000 p/a
Annual bonus
Monday to Friday
37.5 hours per week
25 Days annual leave + Bank holidays (33 days total) + 12 Additional flex days earned through overtime
Health Shield membership
Company pension contributions of up to 8%
Please be aware that many roles working for our client will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.You must meet Right to Work in the UK criteria and achieve the required security and clearance requirements to undertake this role.To apply for the Marketing & Communications Manager role, please click “Apply Now” and attach an updated copy of your CV. Alternatively, please contact Alex Feather at E3 Recruitment for more information.....Read more...
Create engaging graphics and visual content for social media, websites, email campaigns and marketing materials.
Support the creation of brochures, flyers, presentations, banners, posters and branded assets.
Assist with photography, videography and video editing for social media, recruitment campaigns, events and company projects.
Create short-form video content for platforms such as LinkedIn, TikTok, Instagram, Facebook and YouTube.
Help maintain brand consistency across all marketing channels.
Assist with scheduling and publishing social media content across multiple platforms.
Support the creation of internal communications, newsletters and company updates.
Attend company events and assist with event promotion, photography and content capture.
Work with the Marketing Manager to develop creative concepts and campaign ideas.
Support website updates, blogs and content uploads through content management systems.
Assist with basic SEO and content optimisation activities.
Monitor social media engagement and identify opportunities to increase audience interaction.
Research marketing trends, competitor activity and emerging content formats.
Organise and maintain marketing assets, photography libraries and brand resources.
Provide general marketing support across the business as required.
Training Outcome:
Possible full-time permanent position upon completion of the apprenticeship
Employer Description:ACS Staffing Solutions is a dynamic and forward-thinking recruitment agency, providing UK- wide workforce solutions within the Temporary and Permanent marketplace. We pride ourselves on our supportive and inclusive work environment, where every team member is valued and encouraged to grow. Our Accountability, Consultative approach, Transparency, Integrity, Knowledge and Dedication, form the foundation of our core valuesWorking Hours :Monday - Friday, 08:30 - 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental....Read more...
Tasks will be varied but may include:
Producing marketing materials, such as posters and digital assets, on Canva
Following briefs given by marketing and sales colleagues to create and deploy email campaigns on Mailchimp
Updating our website and blog
Creating engaging social media posts on X, Facebook, Bluesky and occasionally Instagram
Undertaking research, e.g. to find journal, magazine or newspaper editors who might want to review one of our books
Putting together plans for our review copy outreach
Event administration, e.g. creating and packing materials!
Please be aware that we do provide full training for all of the above tasks!Training:To meet the requirements of the Level 4 Publishing Professional apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment upon successful completion of the apprenticeship.Employer Description:Bloomsbury Publishing is a leading independent publishing house, established in 1986, with authors who have won the Nobel, Pulitzer and Booker Prizes and is the originating publisher and custodian of the Harry Potter series. Bloomsbury has offices in London, New York, New Delhi, Oxford and Sydney. Within Bloomsbury’s Academic division, it publishes under Bloomsbury, as well as under a number of prestigious and historic imprint names.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Enthusiastic,Quick learner,Time management,Deadline driven,Prioritisation,Error spotting,Positive attitude,Adaptable,Independent working,Self management,Reliable,MS Word Proficient....Read more...
Head Chef – Independent School – Edinburgh – £35,000We're recruiting a Head Chef to lead the kitchen at an independent junior school in Edinburgh.This is a great opportunity for a food-led chef looking for a genuine work-life balance without compromising on food quality. You'll be producing fresh, seasonal food from scratch, leading a small team and creating healthy, nutritious menus for pupils while also delivering hospitality and special events throughout the year.With predominantly daytime hours, Christmas and New Year off every year and access to excellent training and development programmes, this is an ideal role for a Head Chef or Chef Manager looking for a long-term opportunity!The Offer
£35,000 salary.40-hour contract.Predominantly Monday to Friday.Daytime hours (typically 7:00am - 3:30pm).Christmas and New Year off every year.Company pension scheme.Free meals on duty.Uniform provided.Excellent training and development.Access to a leading culinary development academy.Strong long-term career progression.Supportive and established team environment.
The Operation
Prestigious independent junior school.Fresh food prepared from scratch daily.Breakfast, lunch and hospitality services.Strong focus on nutrition and food quality.Hospitality and special events throughout the year.
The Food
Fresh, seasonal ingredients.Healthy and nutritious menus.Modern school food offering.Hospitality and event catering.Creative daily menu development.
The Role
Lead and inspire the kitchen team.Create healthy, balanced and appealing menus.Deliver fresh food to a consistently high standard.Manage stock, ordering and kitchen budgets.Support hospitality and special events.Maintain food safety and allergen standards.
About You
Head Chef or Chef Manager experience.Strong fresh food background in professional kitchen.Reliable, consistent and committed to long-term roles.
If you are keen to discuss the details further, please apply today or send your cv to yasmin at COREcruitment dot com....Read more...
Marketing ManagerLondonJoin a Purpose Driven Hospitality BrandUp to £48,000+benefits An exciting opportunity has arisen for an ambitious and creative Marketing Manager to join a dynamic membership based organisation at the heart of London. Reporting directly to the Head of Marketing, this role offers exceptional exposure across all aspects of the marketing function. You benefit from hands on mentorship and the opportunity to develop expertise across digital marketing, content, CRM, social media, paid campaigns, brand management and performance reporting providing an outstanding platform for future career progression.The Role:As Marketing Manager, you will play a key role in delivering and optimising marketing activity across social, digital and print channels. You will be responsible for driving brand awareness, audience engagement, membership growth and event participation through compelling content, data driven campaigns and effective channel management.This is an ideal opportunity for a proactive marketer who combines creativity with analytical thinking and thrives in a fast paced, collaborative environment.Key Responsibilities:
Create engaging social media content across multiple platforms, including short form video, carousels and static contentManage content calendars and publishing schedules across social media channelsMonitor, analyse and optimise social media performance to improve engagement, reach and audience growthIdentify emerging trends and recommend innovative content approaches and best practicesSupport the development and execution of social media strategies aligned with wider business objectivesManage and optimise paid social activity across relevant platformsCreate and distribute regular newsletters and member communicationsSupport the planning and delivery of paid media campaigns across social and digital channelsAssist with the creation of marketing collateral, brochures and promotional materialsManage CRM workflows, customer databases and audience segmentationSupport website content updates and SEO initiativesManage brand assets and ensure brand consistency across all marketing channels and communications
Experience:
3–5+ years experience in a marketing, digital marketing or communications roleStrong expertise in social media management, content creation and paid mediaExperience using CRM platforms, ideally HubSpot, and email marketing toolsProficiency with design platforms such as Adobe Creative Suite and/or Canva.Experience producing campaign reports and marketing performance analysisFamiliarity with website content management systems, ideally WordPressExposure to digital advertising platforms is advantageousDegree in Marketing, Communications or a related discipline, or equivalent professional experience
....Read more...
Assisting with the planning and delivery of marketing campaigns
Creating and scheduling content for social media platforms
Supporting website updates and basic content management
Assisting with email marketing campaigns and mailing lists
Helping to produce marketing materials such as brochures presentations, and case studies
Carrying out market and competitor research
Supporting event marketing and promotional activities
Assisting with campaign tracking and performance reporting
Maintaining marketing databases, assets, and content libraries
General administrative support to the marketing team
Training:Multi-Channel Marketer Standard, which includes:
Level 2 Functional Skills in maths and English (if required)
Knowledge, Skills and Behaviours
End Point Assessment (EPA)
Workplace assessment with one of County Training’s highly experienced workplace Assessors, including as an example, completion of assignments, project, and observation of workplace activities.
There may also be a requirement to attend formal teaching sessions to enhance knowledge or work towards completion of functional skills (if required).
There is also a requirement for you to keep an off the job log which is an important part of your Apprenticeship Programme.
Employer Rights and Responsibilities.
Personal Learning and Thinking.Training Outcome:Hands on training by the Marketing Manager to help career progression.Employer Description:Established in 2023, part of the wider Pickstock Group which was incorporated over 40 years ago. Electric Horse focuses on transitioning businesses to clean energy. We also have recently launched our Local Partner Scheme which focuses on installing renewable energy equipment onto commercial buildings.
Working Hours :08:30 - 17:00, Monday - Friday with 1/2hr-lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative....Read more...
F&B Manager
Location: HQ - Hotel, North Leeds
Salary: £32k to £35k (dependent on experience)
Overview & core Values
At the hotel, every member of the team must play their part in delivering exceptional service to our guests, our owners and our colleagues.
As a F&B Manager working for the hotels you will demonstrate a positive can do attitude to drive exceptional standards and guest experience to deliver the hotel's overall objective.
The hotel have 4 core important values which are central to the success of the hotel;
Ownership| We think and perform like owners
Driven| We have a constant desire for improvement
Transparency| We ensure clarity in communication so that there are no surprises
Investment in our People| We continuously invest in our people to ensure that they are the best that they can be
Key Skills Required
Previous F&B Manager experience in hotel environment
Commitment to delivering a high level of customer/client service
Ability to communicate and influence across all stakeholders
A strong ability to manage business/workflow priorities to ensure success of department
Team player and able to work proactively with a wide remit
Ability to work under pressure and under own initiative
Experience of managing a team
Firm understanding of GPs and menu engineering
Creative and innovative approach
Key Skills Desirable
Recognised and relevant qualifications for this industry
Previous experience in event management
Previous experience running a multi-outlet function
Previous mixology experience
Core Duties and Responsibilities
Take accountability for all F&B operations across restaurant, bar and function rooms
Control expenditure within F&B outlets. This is a shared role but you're involvement will be valued.
Take accountability for achieving budgeted cost of sales in Food and Beverage
Identify and act upon opportunities to grow revenue and reduce costs within the F&B department. Again, this is a share responsibility as the GP margins are stable but they are open to ideas and suggestions on how to improve profit margins and want you to upsell.
Ensure full compliance with licensing laws, health and safety and other statutory regulations
Ensure the completion of the shift handovers and shift checklists
To be aware of all local events, all local competitors and to ensure that our F&B operation and product remains the market leader
Manage the day-to-day operation of F&B outlets
Plan, coordinate and lead weekly F&B meetings
Ensure compliance with regard to food hygiene and hotel food and beverage systems in line with the company Food Policy & current legislation
Deal with customer complaints ensuring effective outcomes
Utilise personnel between all F&B outlets to minimise payroll expenditure and ensure flexibility of the team and optimise staff stability
Supervise work at all levels and set clear objectives for F&B team and department
Complete monthly F&B reports or as and when required
Duty Manager responsibilities
To update all employee documentation in EPS to ensure staff files remain current and up to date
To monitor and manage employee absences within the F&B department, ensuring all absences are accurately recorded within EPS, reasons for absences are recorded within EPS, and return to work (RTW) forms are complete and loaded in EPS.
To manage any staff issues informally where appropriate and to advise Hotel Manager of any issues which need to be formally dealt with
Ensure all rotas are loaded into EPS and signed off by the set deadlines
People
Fully accountable for all team members within the F&B unit in terms of recruitment, performance management
Liaise with Line Manager with any issues which may be classed as high risk
Act as a role model in terms of values, professional ethics and conduct
Identify training needs within the team and deliver or source appropriate training
Ensure clear and effective communications are delivered throughout the team to ensure all members are aware of current developments within the company
Display a pro-active and leading role in terms of service, culture, development, team image, systems, procedures and skills development
To develop a cohesive and trained F&B team who are able to provide superior guest service, maintain and improve product quality and maximise revenue
Take a responsible approach towards timekeeping and attendance at work to ensure the hotel runs efficiently at all times, and to assist in the event of absence cover
Maintaining close working relationships with all departments with a key focus on Events and Kitchen departments
Act as role model for personal learning and development
Have a flexible approach to assisting other departments where required
To remain and demonstrate transparency across day to day management of F&B department
Quality
Ensure all appropriate Standard Operating Procedures are adhered to
Utilise metrics including, Revinate, Trip Advisor, other guest feedback platforms etc. to ensure quality measures are maintained throughout the Hotel.
Ensure our guests receive an exceptional level of service and want to return by anticipating guest needs effectively
Ensure routine maintenance is carried out within F&B department, liaising with your Line Manager and maintenance on any major works required
Manage and maintain a safe and secure environment for guests, employees and hotel assets by maintaining the hotel safety policies and procedures
To ensure that the quality, range and service of food and beverage is high to ensure maximum revenue is achieved and has a positive impact on customer retention
Profit
Manage F&B departmental budgets
Ensure F&B payroll is in line with budgeted payroll and ensure employee schedules are closely and effectively managed to reflect any changes in revenue
Co-ordinate and control with initiative all issues relating to costs, expenses, wastage, breakages, security and stock control
Pro-actively pursue all practices in-line with company environmental and energy saving initiatives
Take a positive approach towards upselling and confidently promote the product in order to maximise hotel revenue to meet and exceed budgeted targets.
Remain sales focused at all times
Ensure that work is carried out in a way that is cost efficient and understand the ways in which profit can be maximised
To have a core understanding of P&Ls to enable a firm understanding of all financial aspects of the business
General
Comply with the company codes of conduct at all times
Familiarise yourself with the company policies and procedures plus employee handbook and lead by example in demonstrating company values
Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals
Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries
Produce reports as required in line with current guidelines
Attend business reviews / board meetings as appropriate and actively contribute to all foru
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Salary: €3000 - €3500 + 25% nett allowance for night shiftStart: ASAPLanguages: English, German is a bonusAs the Night Auditor, you keep the hotel running smoothly while the rest of the world sleeps.You are the calm, confident face of the front office overnight, making sure every guest feels welcomed, every detail is accurate, and every shift ends with a flawless handover.What you’ll do
Welcome guests warmly, process check-ins and check-outs smoothly, and always greet guests by name.Ensure all guest details are recorded accurately and update guest profiles in Cendyn as needed.Handle special requests, general information, transport, event tickets, restaurant and airline reservations, and any other guest queries with ease.Answer all calls cheerfully and promptly, and follow up quickly if an answer is not immediately available.Resolve guest complaints professionally and in a timely manner, escalating to the Manager on Duty when required.Confidently sell room types, rates, and hotel services at every opportunity.Manage reservation requests efficiently, involving the Hotel/Reservations Manager or Coordinator for group, unusual, or complex bookings.Process guest mail, messages, and deliveries accurately and efficiently.Audit daily activities and complete balancing of the day’s transactions.Ensure telephone, internet, movie, and chargeback charges are posted correctly.Complete wake-up calls on time and collect room service breakfast orders.Liaise with housekeeping, maintenance, and other departments to support guest needs.Maintain an up-to-date Guest Services Directory in the PMS with local and essential hotel information.Collate and report industry information, financial updates, and yield reports as directed.Cross-train in day reception and other duties such as accounts processing or logistics.Step in to support other departments during busy periods.Provide a clear, concise handover for the next shift.Keep your Manager informed of any issues or unusual matters.Maintain a clean, tidy, and immaculate Front Office area.Carry out other reasonable tasks as directed by your Manager.
What I am looking for:
Immaculate presentation, grooming, and pride in wearing the correct uniform and name badge.Strong understanding of company policies, procedures, and code of conduct.Commitment to workplace safety, security, and privacy at all times.A positive, accountable, and professional approach to learning and feedback.Excellent communication, emotional intelligence, and teamwork.A guest-focused mindset with strong commercial awareness and attention to detail.Tech-savvy skills, including Microsoft Office 365, PMS, and CRM systems.
Experience and essentials
Current Responsible Service of Alcohol (RSA) Certificate.Hospitality Diploma or Degree, or relevant experience in a similar role, is ideal.Able to meet the physical demands of the role, including standing for long periods and occasional lifting of up to 20 kg.
What makes you a great fitYou are friendly, resourceful, and dependable, with the ability to stay calm under pressure and keep everything moving behind the scenes.You bring warmth, accuracy, and energy to every shift, helping create memorable guest experiences from check-in to check-out.....Read more...
Answer incoming support calls in a professional and helpful manner
Log, categorise and prioritise incidents and service requests accurately
Provide first-line fixes for common user issues
Follow agreed processes and knowledge articles to resolve tickets efficiently
Escalate issues to the appropriate team when a first-line fix is not possible
Keep users updated on the progress of their tickets
Assist with basic event management activities, including reviewing alerts
Maintain accurate records within the ticketing system
Support the End User Team with day-to-day operational tasks
Learn and develop technical knowledge through hands-on experience, training and mentoring
Deliver good customer service and represent the Operations department positively
Any other duties reasonably required by your line manager
Training:Remote learning, around 3 days per month.Training Outcome:We have a clear track record of promoting apprentices into 1st Line Helpdesk roles on completion of their apprenticeship. Employer Description:We’re experts in solving complex business problems through intelligent and secure IT implementation that protects and transforms organisations, helping them to grow. We embrace innovation and drive change, bringing new ideas, new technologies and new ways of thinking as a trusted IT partner. With 26 years of experience, we partner with companies across the public and private sector to deliver data centre, cyber security, cloud, data and analytics, network services and managed services solutions. Our highly accredited and experienced engineering teams combined with our strategic relationships with partners such as Microsoft and Cisco, mean that our customers trust us to simplify the complexity of IT and deliver benefits that make them more agile, competitive and resilient. Our vision is a world in which technology makes lives easier, society fairer and our planet greener.Working Hours :The role will operate Monday - Friday on a two-shift rotation, covering 7.00am - 3.30pm and 10.30am - 7.00pm as required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
There is a link to the full job description PDF available on the 'main description' of this role on our website.
THE ROLEWorking at the7stars is fast-paced and varied, no matter what team you’re in.
We often have roles across a variety of teams in the agency. These are broken down into key disciplines: account management, TV specialism, digital specialism, data and insight. Although day-to-day work will vary, depending on which team you’re in, we’ll expect you to carry out some key responsibilities;
REPORTING:Using multi-media systems to monitor competitor activity, examine audience behaviour and demographics, and to implement and evaluate campaigns.
ESTABLISHING MEDIA OWNER RELATIONSHIPS:Liaising with media owners, keeping informed of the latest developments within their sector and building strong relationships to deliver the best value for our clients.
ADMINISTRATION:Keeping on top of finance, bookings, competitive reporting, campaign analysis, client updates and weekly client reports.
INDUSTRY KNOWLEDGE:Keeping up to date with both media and wider industry news to keep the agency and clients informed with relevant and interesting information.
CONTRIBUTING TO AGENCY LIFE:We encourage employees to get involved in wider areas of the business, through our leadership teams. This can be anything such as new business pitches, supporting our Foundation, PR, event planning or researching consumer and market trends.
Training:Advertising & Media Executive Level 3 Standard:
An advertising and media executive will help with the day to day progress of the whole advertising process, from receiving the brief from the marketing team, including objectives, budget and timescales, through to the measurement of how effective the advertisement has been
In their daily work, they will interact with many other people, processes and systems. (For example the client, 3rd party suppliers, the broad team at the agency
They help campaigns move forward, coping with inevitable setbacks and changes in direction (some at the last minute), whilst showing collaboration and maintaining relationships with all. Usually, they report to an Account or Media Manager
They usually specialise in one of two parts of the advertising process: the first is the process of producing the advertisement (creative); the second is the process of distributing the advertisement (media)
Apprentices must therefore complete the core apprenticeship and one of these options
Training Sessions Overview:
Seminar 1: Preparing for your apprenticeship
Seminar 2: Preparing for your employer
Seminar 3: Introduction to advertising
Seminar 4: The foundation of advertising
Seminar 5: Understanding commercial
Seminar 6: Advertising campaigns
Seminar 7: Advertising and Media standards & legislation
Seminar 8: Principles of Project Management
Seminar 9: Supply Chain Management
Seminar 10: Principles of third party
Seminar 11: The briefing and approval processes
Seminar 12: The media buying process - TV
Seminar 13: The media buying process – Out of home, Radio and Print.
Seminar 14: Negotiation techniques
Seminar 15: Data and media metrics
Seminar 16: Data and media metrics – Practical Excel session
Seminar 17: Media planning
Seminar 18: Distribution of Creative through the appropriate channels
Seminar 19: Evaluating campaign performance
For a full overview of the Advertising & Media Executive standard please click on the following link:
https://www.instituteforapprenticeships.org/apprenticeship-standards/advertising-and-media-executive-v1-0Training Outcome:
Potential for full-time employment upon successful completion of the apprenticeship
Employer Description:The Roses has been home to a world of possibilities since it first bloomed in 1975. We are looking for a Creative Industries Production Technician Apprentice to join our team and develop hands-on skills in live event production, theatre, lighting, sound, and stage technology, and gain real industry experience while working towards a qualification.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative....Read more...
The postholder will develop a broad range of business administration skills including planning, record keeping, communication, and service improvement, contributing to front-of-house operations, bookings, events administration, and income generation
Welcome visitors and deliver excellent customer service at reception and in the display spaces
Help deliver visitor services that are customer-focused, innovative and, where applicable, income generating
Support income generation and commercial services by assisting with the administration and day-to-day operation of visitor and commercial services, including taking payment in our shop and café, cashing up, taking bookings for events and answering visitor enquiries and questions in person and on the telephone
Nurture and retain both new and repeat visitors and customers
Provide reception and gallery stewarding whilst maintaining the highest possible standards of health & safety, security (visitors, staff, premises & collections) and customer care
Undertake regular routine housekeeping across the museum (including cleaning toilet areas, vacuuming and cleaning the café) and deep/conservation cleaning (following training)
Completing minor maintenance tasks (with guidance) to ensure that the Museum is clean and presented to the highest standards at all times
Be customer focussed. A commitment to supporting as many people as possible to access the museum and our services
Support administrative processes such as maintaining accurate records for bookings, events, and visitor data using appropriate systems
Assist and contribute to monitoring visitor feedback and identifying how we can improve our service
Contribute to the administration, organisation and coordination of events, including pre- and post-event room and refreshment set-up/pack-down
Maintain positive working relationships with SDC colleagues, the Cowle Trust, contractors, actual and potential customers and users, voluntary organisations
Support and facilitate events
Able to be a positive and constructive teamwork and support the team working in effective ways
Take responsibility for managing own workload and making day-to-day decisions within defined procedures, seeking guidance where appropriate
Routine decisions on aspects of work with all other decisions being referred to Front of House Manager, Front of House Supervisor or Casual Duty Manager
Training:
Cirencester College
Business Administration Level 3
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College
Training Outcome:
Potential for a full time role once the apprenticeship has been completed
Employer Description:Stroud District Council is the local government authority for the Stroud district in Gloucestershire, England, headquartered at Ebley Mill.Working Hours :Shifts to be confirmed, may include weekdays, weekends, Bank Holidays and occasional evenings.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
This position is responsible for supporting the vision and operational execution of Sales Activities by Sales Reps within the Division as directed by the Divisional Sales Manager (DSM) and Vice President of Sales. The primary role is to support the VP-Sales in day-to-day operations. This role requires that consistent communication and education of corporate initiatives be conveyed to other Sales Administrators (Territory / Rep, Regional) to align with a common vision of Sales leadership.
ESSENTIAL DUTIES AND RESPONSIBILITIES: List the job's essential or most important functions and responsibilities. Include all important aspects of the job -- whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals.
Provides administrative support to the VP-Sales:
Heavy calendar management
Incoming and outgoing electronic communications
PowerPoint presentations
File management
Requests for information
Market research
Report generation
Data/information collection and presentation
General administrative support
Invoicing
Expense reports
Travel arrangements and itineraries
Meeting/event planning
Manages and ensures the accurate and timely issuance of internal communications and reports.
Data compilation and presentation formatting for Sales leadership reporting as well as assisting in process execution for gathering and managing Sales initiatives driven by the corporate vision.
Consistent communication and education of corporate initiatives to other Sales Administrators (Territory / Rep, Regional) to align with a common vision of Sales leadership. Provide guidance on how the Regional Administrators follow these processes will be part of this role's responsibility.
Coordinate with Regional and Territory Administrators to gather data and format presentations for quarterly reports.
Support Sales Reps as needed to track and forecast sales and reduce the amount of time sales reps spend on non-selling activities. Assist in helping identify and implement process improvements so help reps be more efficient in their roles
Support the company's vision and work in conjunction with Sales & WTI to assist in communication to achieve the Divisional Objectives as set by the Vice President of Sales & Divisional Sales Mgr.
Assist with Regional meeting planning, scheduling and coordination.
Reporting to both the Vice President of Sales and the Divisional Sales Manager, the Senior Divisional Sales Administrator works closely with the sales teams within the Division to support their efforts in growing and developing business in all markets
Establishes and maintains appropriate correspondence and records in accordance with established records retention policies.
Efficiently oversees collection, management, and destruction of records.
Maintains the quality and confidentiality of required files and communications
EXPERIENCE:
Four to seven years related experience and/or training.
SKILLS AND ABILITIES:
Excellent written and verbal communication skills
Ability to influence others at all levels of the organization
Time management skills, sense of urgency
Excellent organizational skills
Proficiency with Microsoft 365 Apply for this ad Online!....Read more...
Recruitment Administration:
To complete administrative tasks relevant to recruitment and selection of staff including:
Vacancy Advertising: Draft wording and advertise on relevant platforms
Applicant Management: Monitor applications received. Download applications and save in relevant recruitment files, identify roles where we are not receiving applications and share this information with the HR & Wellbeing Manager
Communication: Share information with the recruiting manager as appropriate
Shortlisting: Share the applications received and shortlisting process with the recruiting manager and liaise with them in relation to those shortlisted and the recruitment event arrangements
Recruitment & Selection: Organise recruitment and selection activities liaising with all parties and facilitate on the day. This will include preparing panel packs of information, ensuring safeguarding arrangement with the applicants so meet and greet, and escort back to reception, facilitating selection interviews and tests, photocopying pre-employment vetting documentation
Drafting offer letters and contracts of employments for approval
Pre Employment Vetting:
To conduct comprehensive pre-employment checks: Carry out all mandatory employment checks to uphold safeguarding and legal obligations
This includes verification of identity, Right to Work, Disclosure and Barring Service, previous employer references, qualifications held along with a health passport and overseas checks
To maintain the Single Central Record ensuring it is complete, up to date and fully compliant with requirements of college safeguarding policies and procedures
Report any discrepancies, concerns or safeguarding risks identified to the HR & Wellbeing Manager or Executive Director, People & Organisational Development
General HR Administration:
Assist with other HR administration such as probation process, performance management, sickness absence, staff induction, changes in contracts, mandatory training, benefits and other relevant administration as directed by the HR & Wellbeing Manager or Executive Director, People & Organisational Development
Assist with payroll administration of changes in terms and conditions or new staff joining
To liaise with managers, providing advice on changes to staff members terms and conditions and any other relevant information
Record Keeping:
Maintain accurate records of communication, emails, letters, contracts and pre-employment vetting along with any other appropriate documentation in the designated HR digital record system
To ensure appropriate databases, spreadsheets are maintained accurately and in a timely manner in or to comply with statutory regulations and legislation, as well as college processes
General Duties:
To contribute to the management of all staff health and wellbeing and inform the HR & Wellbeing Manager of any concerns you identify in a timely manner
Takes responsibility for safeguarding and promoting the health and welfare of staff and learners
Familiarise yourself with college policies and procedures, relevant statutory regulations and legislation and ensure full compliance.
Participate in professional development and performance management systems
Undertakes such duties as may be reasonable required of you relating to your role and grade as directed by either the HR & Wellbeing Manager, Executive Director, People & Organisational Development and any other member of the Senior Management Team
Training:
HR Level 3 Apprenticeship Standard
Training Outcome:
A nationally recognised Level 3 Apprenticeship qualification
Real experience in HR in a supportive and professional environment
Employer Description:We are a college in Essex specialising in a variety of programmes for all types of learners. With two campuses, Moulsham Street and Princes Road, the college offers T Levels, apprenticeships, vocational courses, and a range of adult learning programmes. With a number of courses to choose from, Chelmsford College will have a course enabling you to progress either professionally, personally, or both. As one of the best colleges in Essex, we work with a number of established stakeholders who help us build our curriculum, supply work experience opportunities, and ensure that our learners are equipped with industry-standard knowledge. We are proud to be graded Good by Ofsted, which reflects the dedication and hard work that both our learners and staff put in daily.
With approximately 2,030 learners aged 16 to 18 years old and 400 adult learners, we aim to provide lifelong learning and educational inclusivity. As well as being a good college to study at, with a commitment to unlocking potential, we pride ourselves on being a good employer who values its staff too. Beyond education, Chelmsford College is proud to foster a friendly community where creativity, innovation, and a passion for learning thrive among both learners and staff.Working Hours :Shifts to be confirmed.Skills: Communication skills,Enthusiasm....Read more...
Company Overview: The Opportunity Hub UK is currently recruiting for a Deputy Manager position on behalf of a prestigious childcare provider in London. With a strong commitment to providing high-quality care and fostering a stimulating learning environment, our client strives to ensure that every child reaches their full potential under their care.Job Overview: As Deputy Manager, you will play a pivotal role in providing exceptional care and learning experiences for children while ensuring a safe and supportive environment. You will work closely with the Nursery Manager to support the team and uphold outstanding practices in accordance with statutory frameworks.Here's what you'll be doing:Assuming managerial responsibilities in the absence of the Nursery Manager, ensuring the smooth operation of the setting.Ensuring compliance with all policies, procedures, and practices to maintain high standards of care and safety.Understanding and implementing safeguarding and child protection policies and procedures effectively.Demonstrating sound knowledge of security procedures related to child drop-off and collection.Ensuring adherence to Data Protection Policy at all times.Description of Duties:Leading, guiding, and supporting the implementation of the Early Years Foundation Stage (EYFS) curriculum across all age ranges.Planning learning objectives for children in line with the EYFS, fostering a stimulating learning environment indoors and outdoors.Developing strategies to improve staff practices and supporting them with training needs.Monitoring planning systems and staff knowledge, ensuring all mandatory paperwork is completed accurately.Facilitating working partnerships with parents/carers and promoting the setting to new and existing families.Supporting staff and children during inspections, implementing required changes as needed.Handling complaints and concerns in a professional manner and supporting the transition process effectively.Human Resources:Providing constructive feedback and delivering staff training to promote professional development.Maintaining clear and accurate records, including staff records and financial data management.Supporting recruitment processes and ensuring a balanced staff team through safe recruitment policies.Ensuring clear communication regarding managerial decisions to all staff members.Conducting staff personal development reviews and supervision when required.Daily Jobs/Paperwork to Oversee:Ensuring adequate staffing levels and adherence to adult-to-child ratios at the start of each day.Overseeing and auditing all required administration and operational plans for effective and safe nursery operation.Here are the skills you'll need:Preferably a Degree in childcare or minimum NVQ Level 3, or equivalent qualification.At least 5 years of post-qualifying experience, including 2 years managing and supervising staff in an early years setting.Strong knowledge and understanding of the EYFS curriculum, child protection procedures, and health and safety legislation.Excellent staff management skills with the ability to lead, inspire, guide, and motivate others.Proficiency in IT and computer software for financial purposes, record-keeping, and childcare management.Demonstrable commitment to personal and professional development to enhance performance in the role.Additional Information:All our nurseries are open from 7:30 AM to 6:30 PM daily, year-round, except for bank holidays and a week between Christmas and New Year.Staff uniform is provided, and all positions are subject to DBS checks and referencing.Health and Social Care qualifications are not considered full childcare qualifications for nursery staff ratios.Level 2 practitioners will have the opportunity to train up to Level 3.Additional benefits include discounted childcare, full induction with ongoing training and support, health and well-being support, gym membership, free uniform, bike to work scheme, additional day off for birthday, staff inset days, and paid Christmas event.Advantages of Pursuing a Career in this Sector: Joining the childcare sector offers the opportunity to make a significant impact on children's lives while contributing to their holistic development. It provides a fulfilling career path where dedication, innovation, and enthusiasm are valued traits. Additionally, the sector offers opportunities for continuous learning and professional growth, fostering personal and career development in a supportive environment.By embracing the role of Deputy Manager, you become an essential leader within a team dedicated to delivering exceptional care and educational experiences to children, ensuring they thrive and reach their full potential.....Read more...
Firstly you will be part of an amazing team and will work collaboratively with both your team members and supervisors.
You will assist the Warehouse Manager, Unload and Load bulk stock
Support with individual orders both inbound and outbound
Help unload containers
Work to tight timescales/deadlines
Liaise with customers and suppliers by email and telephone
Assist with the Event Services sector, work across a number of different functions in the warehouse including customer orders, goods in, returns, stock replenishment, order bundling
Work with the warehouse management system
Onboard customers and assist them with their inventory.
In addition to this you will also work on the various platforms we use for distribution of our products around the world.Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Supply Chain qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Opportunity to grow with the Company in this busy e-commerce world and develop a long term career with excellent training and experience leading to a senior role.
Employer Description:We are a family owned third party logistics company with extensive knowledge within the storage, fulfilment and distribution environment. We work with a range of customers around the world – partnering with them to help them to grow their brands within the UK, Europe and the rest of the world. We work closely as a team and enjoy each day as it is never the same. We also aim to have fun as well as a strong commitment to excellent customer service, reliability, enthusiasm, adaptability, dependability and most of all integrity. In addition to the 3PL company we also have an events company which we run alongside. Our team work across both industries and have a wealth of knowledge and experience.Working Hours :Monday - Friday, 9.00am - 5.00pm, with 30 minutes lunch break.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working,Initiative,Physical fitness....Read more...
Main roles and responsibilities:
Liaise closely with Service Controllers, and ensure that network disruptions, cancellations and diversions are uploaded promptly and accurately online.
Support the management of customer communications via WhatsApp channels, helping to develop a structured approach that keeps information relevant.
Respond to customer emails relating to bus services, timetables, delays and complaints in a professional and timely manner.
Where passengers require live travel support, liaise with operational colleagues to establish accurate information and relay this clearly to the customer.
Proactively brief the Senior Leadership Team and other colleagues on incidents that are likely to generate high volumes of customer contact or pose reputational risk.
Support the Stakeholder Engagement Lead with engagement with affected communities and stakeholders where disruption may lead to negative sentiment, helping to provide clear and timely information before concerns escalate.
Produce and distribute clear, concise staff notices and customer communications for simpler planned road closures, ensuring these are issued in-date order and shared with relevant stakeholders, under the supervision of the Commercial Information Manager.
Liaise with operational managers, and use internal systems, to support fact-finding investigations into complaints relating to network disruption or driver conduct.
Monitor incoming emails from Local Authorities, town councils and event organisers regarding road closures and other network impacts.
Training:
The learner will be studying the Customer Service Specialist Level 3 Apprenticeship Standard qualification.
Training Outcome:You can obtain a Level 3 Customer Service Specialist Apprenticeship qualification and gain direct, hands-on experience within a live Operations Control Centre environment. This is a permanent role, offering the opportunity to continue developing within the business following successful completion of the apprenticeship.Employer Description:Transport Made Simple is one of the UK’s largest independently owned bus and coach operators. Our vision is to deliver reliable, sustainable public transport, which meets the needs of the communities we serve, whilst being a great place to work too. Everything we do is underpinned by our four values of Growth, Excellence, Integrity and Efficiency, which guide our day-to-day operations and longer-term decision-making. We’re a team of 800 colleagues, with a fleet of 400 buses, coaches and minibuses, and we operate from a strategic network of depots across East Anglia, the Midlands and Greater London.Working Hours :Early (05:00 - 14:00) and late (13:00 - 22:00) shifts over six days, with occasional middle shifts for training etc.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Logical,IT skills....Read more...
