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Apprentice Supply Chain & Operations Administrator

As our Supply Chain & Operations Administrator, you’ll provide essential administrative support across purchasing, warehouse and production, helping to ensure materials, stock and operational processes run efficiently and accurately. Create, maintain and expedite purchase orders using D365 Liaise with suppliers, transport providers and internal teams to ensure materials are received on time Coordinate Goods In bookings and process warehouse documentation, including Certificates of Analysis Process stock receipts, transfers, production transactions, repacks and authorised stock adjustments Support production administration by ensuring manufacturing documentation and transactions are completed accurately Carry out routine stock reconciliations, investigate inventory variances and assist with cycle counts and annual stocktakes Maintain accurate master data and stock records to ensure system integrity Produce operational reports, inventory information and KPI data to support business decisions Provide day-to-day administrative support across the Purchasing, Warehouse and Supply Chain teams, including cover during periods of absence Contribute to continuous improvement initiatives that enhance operational efficiency and data accuracy Ensure compliance with company policies, HSQE standards and operational procedures Your background… Strong administrative experience within a fast-paced environment Proficiency in Microsoft Office, particularly Word and Excel Experience using D365 or a comparable ERP system Excellent written and verbal communication skillss Strong organisational skills with the ability to prioritise a varied workload and meet deadlines High level of accuracy and attention to detail Strong numeracy and data processing skills Nice to have… Experience within a purchasing, supply chain or procurement environment Knowledge of stock control, inventory management and warehouse processes Experience supporting production or operational administration Training:The broad purpose of the occupation is to carry out routine administration tasks that support operations. An assistant administrator is an integral part of the team and organisation responsible for supporting the efficient organisational functions and operations. An assistant administrator's work can include tasks such as routine data entry and providing support to team members to help ensure that daily activities are carried out within agreed timescales and quality expectations.  They represent the organisation when dealing with internal and or external stakeholders. In their daily work, an employee in this occupation interacts with colleagues, supervisors, senior managers, clients, customers, contractors, suppliers, service users, and government agencies. Within their organisation they may be asked to work with or act as a point of contact for other departments and colleagues within the organisation such as IT departments, finance and human resources. They must be able to take and respond to feedback from their supervisor in order to meet the needs of the organisation. They may have access to sensitive information respecting organisational and personal information. You will complete an End Point Assessment this will involve the following: Showcase/Portfolio Interview Practical Observation Professional Discussion You are given one day per week as time off to study; you will attend classes face to face and via Teams at Kirklees College in Huddersfield.  The study day is a Wednesday.Training Outcome:There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship qualification. There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications.Employer Description:AboutDelivering chemistry for a better life.  Leading industry trends in chemical ingredients distribution. Since our creation in 1981, Surfachem, a 2M Group Company, has developed into a leading distributor of surfactants and speciality chemicals. Across a range of market sectors, we supply a broad range of speciality ingredients for industry leading manufacturers including Shell, Stepan, Lubrizol, Evonik, Solvay and Jungbunzlauer. Our approach is to act as a synergistic link between our suppliers and customers to deliver chemistry for a better life™.Working Hours :Monday to Friday 9am until 5pm- 1 hour unpaid lunch- hours can be flexibleSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...

Sales Operations Administrator

Sales Operations Administrator We are looking for an ambitious Sales Operations Administrator to join a successful and growing manufacturer of classic car parts and automotive components. Offering genuine opportunities for development, this varied role will evolve over time and provides exposure to sales operations, customer support, marketing and business administration. If you have an interest in classic cars, automotive aftermarket products or vehicle restoration, this is an opportunity to build a long-term career within a unique and thriving business. Location: Office based, Witney, Oxfordshire Salary: 29-35k depending upon experience Hours: Monday to Thursday 8.30am to 5.00pm, Friday 8.30am to 3.00pm About the Role Working as part of a close-knit commercial team, you will support the day-to-day sales operation while helping to deliver an outstanding customer experience across several well-established automotive brands. This is a highly varied position where no two days are the same. You'll be involved in everything from sales administration and customer service to marketing support, systems administration and operational projects. About You You'll be organised, proactive and confident communicating with customers and colleagues alike. Comfortable managing multiple priorities, you'll enjoy being involved in a broad range of activities and take pride in delivering a first-class customer experience. You'll ideally have: Experience within a Sales Administrator, Sales Support, Customer Service, Commercial Administration or Business Support role. Excellent communication skills and a professional telephone manner. Strong organisational skills and the ability to manage multiple tasks simultaneously. Good IT skills, including Microsoft Excel, Word and other Microsoft Office applications. A high level of accuracy and attention to detail. Experience of SAP or a similar ERP system would be advantageous, although full training will be provided. A positive, flexible and team-focused approach. A genuine interest in cars, classic vehicles, restoration projects or the automotive aftermarket industry. Enthusiasm for learning about automotive products and supporting a passionate customer base. Key Responsibilities Managing customer backorders and proactively chasing outstanding orders across multiple group companies. Processing and updating customer orders using SAP and online ordering platforms. Coordinating overseas web orders, obtaining shipping quotations and arranging deliveries. Producing and releasing warehouse pick lists to support daily delivery schedules. Maintaining accurate customer information across websites, databases and business systems. Providing professional telephone support and acting as a first point of contact for customers. Handling customer returns administration and supporting aftersales activities. Managing customer invites, communications and data updates across company platforms. Supporting the ongoing maintenance and accuracy of SAP, websites, CRM systems and business applications. Liaising with external IT and software providers to manage and progress support tickets. Uploading price lists and maintaining system data across multiple business entities. Supporting online order fulfilment and liaising with purchasing teams where required. Managing incoming enquiries and ensuring customer requests are handled promptly and professionally. Coordinating factory tours, customer visits and booking schedules. Supporting marketing activity through Mailchimp campaigns and social media administration. Assisting with promotions, events and wider commercial initiatives. Providing sales support across the wider business and contributing to continuous improvement projects. Why Join Us? Join a respected and successful business within the classic automotive sector. Work with products that are valued by enthusiasts and customers worldwide. Enjoy a varied role spanning sales operations, customer service, marketing and business support. Receive ongoing training and development opportunities. Benefit from genuine career progression as the role and business continue to grow. Be part of a supportive and passionate team. Early finish every Friday. Generous holiday entitlement. Apply in Confidence To apply for the position of Sales Operations Administrator – job reference 4385KB, please forward your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call 07908 893621 for a confidential discussion. JOB REF: 4385KB Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you. ....Read more...

Technical Customer Support And Repairs Technician

An opportunity has arisen for a Technical Customer Support & Repairs Technician to join a leading developer of high-performance embedded computing, RF and mission-critical electronic systems supplying customers across the aerospace, defence, security, communications and other highly regulated technology markets. The organisation designs and manufactures advanced embedded computing platforms, rugged electronic hardware, signal processing solutions and high-performance computing technologies that support mission-critical applications including radar, electronic warfare, intelligence, surveillance, communications and secure computing. With an international customer base and a strong engineering heritage, the business is continuing to invest in its European support capability and customer service operations. This is a customer-focused technical role responsible for providing first and second-line product support, coordinating the complete RMA lifecycle and carrying out hands-on diagnosis, testing and repair of advanced electronic products. Working closely with customers and cross-functional engineering, manufacturing and quality teams, you will play a key role in improving repair turnaround, reducing unnecessary RMAs and ensuring an outstanding customer experience. This role would suit an Electronics Technician, Repair Engineer, Test Technician, Technical Support Engineer or Customer Support Engineer who enjoys combining technical troubleshooting with customer interaction and project coordination within a high-technology engineering environment. Main Responsibilities of the Technical Customer Support & Repairs Technician (Reading): Provide first and second-line technical support to customers via telephone, email and remote support tools Diagnose hardware and system-level issues relating to embedded computing, RF and electronic systems Guide customers through product configuration, operation and troubleshooting activities Manage the complete RMA process from initial enquiry through to product return and customer communication Carry out hands-on fault finding, testing and repair of electronic assemblies and systems Perform functional testing, acceptance testing and quality verification using industry-standard electronic test equipment including oscilloscopes, multimeters, logic analysers and spectrum analysers Work from schematics, engineering drawings, manufacturing documentation and test procedures Maintain accurate repair records, service reports and customer documentation Liaise with engineering, manufacturing and quality teams to investigate product issues and implement corrective actions Support root cause investigations and continuous improvement initiatives across repair and service activities Develop and improve repair procedures, diagnostic processes and technical documentation Provide customers with regular updates throughout technical investigations and repair activities Occasionally support customer visits, field service activities and technical demonstrations where required Requirements of the Technical Customer Support & Repairs Technician (Reading): Previous experience within Electronics Repair, Test Engineering, Technical Support, Product Support, Field Service, Customer Support Engineering or a similar technical role Strong understanding of analogue and digital electronic systems and component-level diagnostics Experience fault finding and repairing electronic assemblies or embedded hardware Ability to read electrical schematics, wiring diagrams and technical documentation Hands-on experience using electronic test equipment including oscilloscopes, multimeters and signal generators Excellent customer service, communication and stakeholder management skills Experience managing multiple customer enquiries and technical issues simultaneously Strong organisational skills with the ability to coordinate repairs, engineering support and customer expectations High attention to detail with a structured approach to documentation and record keeping Ability to work collaboratively across engineering, manufacturing, operations and quality teams Experience within one or more of the following technologies would be advantageous: Embedded computing systems RF and microwave technologies Ruggedised electronic systems PCB and PCBA assemblies Single Board Computers (SBCs) Avionics electronics Defence electronics High-performance computing platforms Desirable: Technical qualification in Electronics Engineering, Electrical Engineering or a related discipline Experience supporting aerospace, defence, communications or industrial electronic products Experience managing structured RMA processes and product returns IPC soldering certification (IPC-A-610, J-STD-001 or equivalent) Experience using ERP, CRM or service management platforms such as Oracle, Salesforce or JIRA Knowledge of Lean Manufacturing, Six Sigma or continuous improvement methodologies Experience working within regulated engineering environments including defence or aerospace Working Pattern & Benefits: Office-based role in Reading, Berkshire Opportunity to support cutting-edge embedded computing and RF technologies used in mission-critical applications Customer-facing position with significant interaction across engineering, manufacturing and international support teams Opportunity to influence and improve European repair capability and customer support processes Private healthcare Annual bonus scheme Pension scheme with employer contribution Life assurance and income protection Employee Assistance Programme Employee share purchase scheme 25 days annual leave plus additional Christmas shutdown Long-term career development within an internationally recognised engineering organisation To apply for this Technical Customer Support & Repairs Technician role, please send your CV to Kishan Chandarana: kchandarana@redlinegroup.Com ....Read more...

Production Supervisor

JOB DESCRIPTION The Production Supervisor assists the Director of Operations and the Manager of Manufacturing in the day-to-day operations of the Manufacturing Department. They provide leadership and direction to direct labor employees, including "Hand's-On" support when required. The Supervisor has a strong commitment to product quality and the safety of all employees and ensures that crews operate following all EHS policies. This is a 2nd Shift position: Monday-Friday 2pm-10:30pm. Essential Functions Enforces safety regulations and policies, investigates all incidents, and champions Safety 1st engagement. Actively participates in Safety Committees and Safety Training. Maintains facilities in a neat, clean, and orderly manner, ensuring Daily Housekeeping Checklists are completed and verified every shift, identifies and corrects issues immediately. Maintains uniform and consistent expectations in accordance with all manufacturing and company standards and policies. Ensures time and attendance of employees is accurate and employees are held accountable to the attendance policy. Approve timecards daily. Ensures Standard Operating Procedures and Work Instructions are followed and updated as necessary. Ensures all workers complete the required paperwork, expectations are communicated, and deviations to standards are analyzed and reported with corrective actions set to improve performance. Updates Daily Management Boards, communicating plant performance to employees and key departments. Utilizes resources in the most efficient manner, planning daily work assigned based on priorities. Escalate issues/concerns needing support. Develops, trains, educates, and coaches employees. Creates, updates, and maintains new-hire on-boarding. Completes 30, 60, 90 reviews for all new hires, as well as 6 months and annual review with all employees. Ensures all employees are current on RPM and Stonhard training, and documents employee training records. Participates and has an active role in Continuous Improvement Initiatives, such as an understanding of OEE and how to drive improvements to increase efficiencies. Minimum Requirements HS diploma required. 3-5 years' direct experience in a chemical manufacturing environment. Batch processing experience preferred. Proficiency in Microsoft Office; particularly Excel and PowerPoint. Previous experience with ERP systems; preferably BAAN LN. Excellent communication skills. Ability to work with mathematical concepts and apply concepts such as fractions, percentages, ratios, and to solve practical problems. Preferred Requirements BS Degree in a Technical field. Experience will be considered in lieu of degree. Physical Requirements While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds; frequently lift and/or move up to 20 pounds; and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires consistent wearing of safety glasses, gloves, long pants, and closed-toe shoes; with additional specific PPE depending on the chemicals or materials handled, which could include respirators, hearing protection, or specialized gloves for hazardous substances. Benefits and Compensation The pay range for applicants in this position generally ranges between $29.00 and $34.00/hour. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law. In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. This position requires consistent wearing of safety glasses, gloves, long pants, and closed-toe shoes; with additional specific PPE depending on the chemicals or materials handled, which could include respirators, hearing protection, or specialized gloves for hazardous substances. ABOUT US YOUR CAREER. OUR ORGANIZATION. THINK WE'RE A FIT? Be a part of Stonhard and be a part of something big. We are a world-leading manufacturer and installer of seamless floors, walls and lining systems and we offer diverse and challenging careers throughout the world. We are also part of RPM Performance Coatings, an organization that generates more than $1.6 billion in annual revenue, employs over 4,600 people and maintains sales operations in more than 65 countries. We are growing and we love what we do. Does this sound like your kind of place? BENEFITS In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent insurance and financial benefits program. Stonhard, being part of RPM Performance Coatings, is able to combine its resources to offer a substantial and comprehensive benefits package.Apply for this ad Online! ....Read more...

Director (Operations)

JOB DESCRIPTION Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems. With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects. GENERAL PURPOSE OF THE JOB: Lead people and change management initiatives (including technology systems) across multiple manufacturing locations. Develop and implement long and short-term strategies to meet key performance indicators, continuous improvement initiatives, and Lean manufacturing practices. Ensure safety and operational excellence at all assigned locations with evidence-based manufacturing data and metrics. Regularly travel to assigned sites (currently 5 individual locations within a 5-mile radius of each other) to manage teams and processes, provide financial oversight, and execute growth initiatives in support of annual plans. ESSENTIAL DUTIES AND RESPONSIBILITIES: Drive a safety-first culture. Develop processes, strategies, and budgets to meet company goals, especially those related to safety, productivity, product specification, quality standards, on time delivery, lead time, and scrap reduction. Lead, direct, and oversee all aspects of people leadership, manufacturing operations and infrastructure for assigned facilities. Take prompt corrective action when necessary to bring manufacturing performance in line with plans and governing standards. Plan, direct, control, implement, evaluate, monitor, and forecast budgets and cost of sales at each facility to achieve financial objectives. Ensures continued financial viability through sound fiscal management, preventative service maintenance and capital expenditure planning. Collaborate with senior leadership, operational leaders/peers, and management teams to refine and implement the lean transformation strategic plan. Drive operational growth through current and future products with an emphasis on streamlining operations and driving productivity throughout assigned plants. Operate collaboratively and cross-functionally to establish and drive working capital improvement programs, optimize planning and scheduling, reduce work-in-process levels, and improve overall inventory turns. Continuously address and resolve manufacturing constraints to achieve 100% on-time delivery. Ensure the execution of Lean concepts including but not limited to Kaizen, 5S, value stream mapping, GEMBA walks, KPIs, business statistics etc. Approve and direct the implementation and maintenance of safety and operating policies. Establish quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identify opportunities for improvement. Provide leadership and coaching to ensure a well-trained, motivated, and goal-oriented workforce driven to attain objectives and satisfactory performance in accordance with established policies and programs. Coach and develop team members in personal accountability, root cause corrective action, interpersonal communications, and company procedures and policies. Provide effective leadership by being actively involved and developing a broad and deep knowledge of strengths, opportunities, customers, products, geographic challenges, workforce, etc. Build bench to ensure growth and succession. Assesses capacity and resources to forecast current and future needs. Clearly define and communicate goals, key objectives, and metrics as well as new directives, policies, or procedures. Project a positive image of the organization to employees, customers, industry, and community; lead by example. Provide regular performance updates to senior leadership. EDUCATION REQUIREMENT: Bachelor's degree (or higher) in engineering, operations, business, or closely related discipline. Master's degree in business administration, manufacturing or engineering preferred. EXPERIENCE REQUIREMENT: Minimum of 10+ years of manufacturing experience; 7 years' operations management experience; 3 years' multiple facilities experience required. Experience in cost reduction, Lean manufacturing principles or other continuous improvement methodologies, design for manufacturability, project management and team building. Experience in budgeting, fiscal management, and strategic planning/execution. Extensive and diversified background in fabrication and/or chemical manufacturing preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Six Sigma Green or Black Belt certification and/or Lean Manufacturing Certification preferred. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Proficiency in work-flow processes, value stream efficiency, and systems-thinking. Demonstrated knowledge and implementation of Lean principles and continuous improvement tools with a thorough understanding of the DMAIC methodology. Strong analytical skills and ability to form opinions based on data aggregation. Ability to analyze complex requirements, identify key phases and workstreams, evaluate improvements and drive them to closure. Well organized, clear, rational, and analytical approach to problem solving and planning using tools like Excel, Visio, and PowerPoint. Exceptional verbal and written communication, listening and interpersonal skills to work with different management levels. Goal-oriented with proven record of self-motivation, achievement, and continuous improvement. Strong people management, development and team building skills. Ability to hold staff accountable and set appropriate targets. Superior diplomacy skill with the ability to build consensus/agreement and work across departmental boundaries to solve problems and accomplish organizational goals. Remains calm under pressure and develops creative and pragmatic solutions; willing to look for/explore new solutions or methods. Applies a variety of field related concepts, best practices, and procedures in leading state-of-the-art, LEAN operational initiatives and strategies. Leverages extensive experience and judgment to plan and accomplish goals. Extensive experience with ERP systems and Microsoft productivity tools and Microsoft Office Suite. Track record of effectively leading an organization with a complex array of operations and leveraging strengths across areas. Excellent project management skills. TRAVEL REQUIRED: Flexibility to travel to multiple Tremco locations throughout North America occasionally. Will travel to assigned facilities within a 5 mile radius daily. WORK LOCATION: Onsite at our manufacturing facility. PHYSICAL DEMANDS:Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs. BENEFITS AND COMPENSATION: The base salary for this role starts at $150,000 and progresses based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...