You won’t have to work at a polling station giving out ballot papers, but you will be part of the core team who makes sure that our 75,000 electors can vote by visiting a polling station or by post.
You will be working in the council offices within a small team in an administrative role. You would be dealing with customers, our councillors and others teams around the council.
This role is very varied and you can be talking to a customer about their postal vote or checking ballot papers to make sure the wording is correct. You will also be processing local searches on our Total Land Charges software system, making sure that the work is done within set timelines.
The tasks that you will be dealing with include but won’t be limited to:
Sorting and scanning electoral registration forms, then inputting information onto a data base regarding electoral registration as well as making enquiries of customers.
Dealing with customer and Officer enquiries on the telephone, by email as well as in person regarding registering to vote, voting by post or at a polling station.
Dealing with office-based services which can include, receiving and sending post, copying, scanning and filing of documents.
Using our election management system to update staff, polling stations and many other areas of election planning.
Assisting the Land Charges Officer with processing searches submitted by Solicitors as an essential part of buying a property.
Whilst working mainly within the Electoral Services and Local Land Charges team, team we will ensure you are able to gain knowledge of how the Council works as a whole by spending time in other areas and learning their processes and roles.
Please note, during the election period travel to other locations is neccessary, therfore candidates are required to have a full driving licence and their own transport.Training:
Within the first 15 months additional training is delivered from Loughborough College, one morning a week for 12 weeks, dates are subject to enrolment date. (lessons are delivered virtually currently with optional drop in sessions at College if required)
We use an online portfolio that is updated with learning and development completed onsite.
A dedicated Trainer/Assessor from Loughborough College will plan visits to come and see you in the workplace.
Training Outcome:The successful candidate will be eligible to apply for internal vacancies that are advertised at the Council.Employer Description:Harborough District Council (HDC) is a small rural based Local Authority the main office is based in Market Harborough. The role of HDC is to support the residents of the district. The Council supports the residents of the whole 240 square miles with waste management, planning, housing, council tax, Leisure services as well as running elections and electoral registration.Working Hours :Monday - Friday 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Duties may include:
Answering telephones in a professional manner and distributing messages where required and answering queries where possible
Photocopying
Scanning
Filing & indexing
Basic typing
Processing and distributing post
Taking legal documents to and from the Courts
Providing support to teams within Town Clerk Service as required
Basic financial processes and the understanding of client billing with the support of a graded member of staff
Training:
Advanced Business Administration Level 3
End Point Assessment (EPA)
Functional Skills in maths, English if required
Regular training and development sessions to meet the needs of the employer and the apprentice
Training Outcome:
The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available
Employer Description:Hull City Council’s Service Support provides administrative support to the Town Clerk’s Service, and in particular the teams within Legal Services. Service Support provides a range of administrative support including arranging meetings, minute taking, transcribing audio files, typing, scanning, electronic and physical filing, archiving, basic financial transactions, monitoring, maintaining databases and data entry. From time to time, Service Support provides support to other teams within the Town Clerk’s Service including the Civic Office, Committee Services, Customer Feedback Team, Electoral Services, Information Governance, I.T., Local Land Charges, Printing Services and Scrutiny Team.Working Hours :Monday- Friday
(Monday- Thursday 9am- 5pm
Friday- 9am- 4.30pm)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working,Initiative....Read more...
