Education Administration Jobs Found 79 Jobs, Page 4 of 4 Pages Sort by:
Business Development Manager - Reading
Business Development Manager - Reading Role Summary The Business Development Manager is responsible for delivering sales targets and overseeing the overall operation and profitability of the Business Development function. The role focuses on growing OneCall24’s market share through securing new packages, expanding the customer and candidate base, and strengthening the company’s presence within assigned geographic areas. This includes designing and implementing a strategic sales plan that supports business growth and positions the company competitively. The Business Development Manager is also responsible for hiring and training team members, setting and monitoring performance targets, adjusting strategies where necessary, and developing processes that effectively drive gross profit. Location Reading Duties & Responsibilities 1.Productivity and Performance Provide relevant and high-level input to the strategic plan, as needed. Work with the Director to run the strategic plan for each strategic area. Liaise with Business Development Colleagues to devise expansion strategies. Seek and implement ways to improve regional profit, grow the business and support with the management of risk. Devise plans to grow client base without compromising on margin. Analyse activity, package pipeline and awarded packages both weekly and monthly to ensure on track with the strategic plan. Identify and win packages in line with business strategy. Follow strategic initiatives to meet business objectives, in line with sales plans. Support the delivery of high-quality customer service across allocated regions by ensuring the CRM is effective, feeding back information to team. Support regional operations by: Being forthcoming with business process ideas Monitoring GP margins and worker pay rates Driving productivity through systems and processes Scrutinise your individual delivery linked to sales plans to ensure that we are operating above expectations set by the board Ensure e CRM is up to date with all active opportunities and maintain CRM to allow accurate forecasting. To be fully accountable to achieve the budgeted GP deliverable set for the area/s responsible for. Monitor and interpret MI data, as/if needed. 2.Leadership Promote OneCall24 Healthcare culture by: Creating a positive, productive environment that conforms to the company values. Drive the business forward by motivating and inspiring others to succeed. Work with the Director to build and manage an efficient team. 3.Integration Engage across different areas/departments of the business Build relationships within and across areas/departments 4.Process Improvement and Efficiency Continuously review own standards and processes to streamline and improve accuracy and efficiency of output. Work smarter, present new innovations to the BD team, harness modern technology, and adopt functional best practices to enhance the service delivery in rendering OneCall24 Healthcare more competitive. The focus is on optimising the functional delivery and effecting performance improvements. Candidate Type Experienced with working in home-care setting Selling to ICB's Case managers and local authorities Reporting to: CCO Working hours: Mon-Fri 08:00 - 17:30 Salary: Ranging from £50 000 - £55 000 annually (Depending on experience) Benefits & perks: Commissions are strong Work from home No weekends Person specification Knowledge required Knowledge of Regulatory Governance, Risk and Controls Relevant regulatory knowledge Data Analysis and Interpretation Relevant software and systems knowledge Work skills required 1.Resilience Maintains performance and self-control under pressure or adversity. 2.Analytical Thinking Demonstrates the ability to comprehend a situation by breaking it down into its components and identifying key or underlying complex issues. 3.Attention to detail Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved. 4.Business Acumen Demonstrates the ability to combine knowledge and skill informed by experience: knowledge about key business issues, the skill to apply that knowledge, and the confidence to take action informed by past experiences. 5.Decision Making Obtains information and identifies key issues and implications to make informed and objective decisions. 6.Achievement Orientation Strives to meet or exceed a standard of excellence, welcoming feedback, and continually seeking to improve. This competency also entails being able to balance one's own personal drive with the needs of the organisation. 7.Planning and organising Establishes a systematic course of action for oneself or others to ensure accomplishment of a specific objective. Determines priorities and allocates time and resources effectively. 8.Problem Solving Must be able to solve problems by analysing situations and apply critical thinking to resolve problems and decide on courses of action and implement the solutions developed to overcome problems and constraints. 9.Building Relationships Establish rapport with people easily, developing and maintaining a network of contacts that can provide information, help and access to others. 10.Integrity Always demonstrates honesty and truthfulness. 11.Customer Service Orientation Demonstrates concern for meeting internal and external customers needs in a manner that provides satisfaction for the customer within the resources that can be made available. 12.Valuing Diversity Creates an atmosphere of valuing and accepting others. Experience required 3+ years experience in Healthcare business development (Healthcare/Home-care) CQC understanding ICB/local authorities Qualifications Tertiary education in Commerce, Business Administration, or equivalent industry expertise Business Unit: OneCall24 Healthcare Job Type: Full-Time ....Read more...
Apprentice Exams and MIS Customer Service Administrator - HD
Your purpose: To undertake administrative and operational duties across the various departments within the MIS and Exams services To work within the MIS Directorate and operate flexibly with tasks as required, which will include travel to other sites, some evening and occasional Saturday working Provide a high level of customer service to stakeholders throughout the college In your role, you will be accountable for: Providing a high standard of data inputting and checking, including student enrolments, timetabling, and exams processes Working with the Funding Returns and Audit & Compliance teams to ensure data meets the collection requirements as specified by the college or funding agency Assisting with the collating and checking of evidence for both internal and external audits and compliance checks Maintaining effective filing systems, electronic and manual for the Directorate Working with the Student Records and curriculum administration teams to support the data and MIS requirements for curriculum and the wider college Working with the exams team to support the examination function within the college, including processing registrations, exam bookings, claims and invigilation Dealing with enquires and queries received, including telephone and in person from both internal and external customers Assisting and supporting in the production and maintenance of work instructions, guides and other documentation required around MIS processes and procedures Working flexibly across various departments and sites depending on workloads and time of year Working effective as both part of a team and as an individual in order to meet priorities and deadlines Providing a high standard of professionalism and customer service that positively reflects yourself, the Directorate and college There are things that we are all accountable for, whatever your role, these are: Embedding safeguarding into your/ your teams working practices and escalating any safeguarding concerns immediately in line with the College’s safeguarding policy Embedding Health and Safety best practices and ensuring a safe working environment for everyone within your area of responsibility, according to the Health and Safety at Work Act. Being a champion and advocate for Equality and Diversity throughout College Behaving in a manner that displays British values Being committed to reviews of your performance and your own Continuous Professional Development Any other duties commensurate with your role that may be required from time to time. As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all induction sessions, lessons and work-based training/support sessions Complete all required assignments with by the required timeline Build up your portfolio of evidence on-going Access support from your tutor/assessor and your manager Training:Overview of Customer Service Level 2 Apprenticeship Standard: The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation Your core responsibility will be to provide a high-quality service to customers The standard covers the following: Knowledge: Knowing your customers Understanding the organisation Meeting regulations and legislation Systems and resources Your role and responsibility: Customer experience Product and service knowledge Skills: Interpersonal skills Communication Influencing skills Personal organisation Dealing with customer conflict and challenge Behaviours/Attitude: Developing self Being open to feedback Team working Equality - treating all customers as individuals Presentation - dress code, professional language Right first time You will complete an End Point Assessment this will involve the following: Showcase/Portfolio Interview Practical Observation Professional Discussion You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There may be an opportunity for a full-time job opportunity at the end of the apprenticeship, subject to satisfactory employment and completion of the apprenticeship and if there is a role available.Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher Education.Working Hours :Monday to Friday - you may have to work across other centres and also work some evenings/weekends to cover open evenings/enrolment. Exact working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Excellent Attendance,Excellent Timekeeping ....Read more...
Apprentice Customer Service Administrator - (SEND Team)
In the first instance, your duties and responsibilities are listed below, including the critical success factors relating to the post. As the needs of the college change, you will be expected to take on or drop responsibilities as directed by the Line Manager. Critical Success Factors: Maintenance of records and relevant systems Completing relevant documentation Handling, managing and producing accurate data and reports Liaising with relevant internal and external contacts and departments High functioning ability in the use of Microsoft Office Suites Role Specific Responsibilities: Day-to-day SEND administration Monitoring or/and sending of documentation relating to EHCP annual reviews Monitoring and responding to the SEND email inbox Other Duties and Responsibilities: General administrative duties as required by the department and manager. (Filing, scanning, postal distribution) Efficient organisation of admin processes and procedures in relation to SEND Proficient use of Microsoft Office and Outlook Dealing with requests for information Filing and recording of confidential data and records General Duties and Responsibilities: The post holder is required to: Perform their duties in accordance with the college’s Equality Policy, undertaking mandatory training as required by the college. Show a commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults, undertaking mandatory training as required by the college Perform his/her duties in a manner that respects British values, including individual liberty and mutual respect and tolerance of different faiths and beliefs Demonstrate a commitment to the college’s values and behaviour of Excellence, Integrity, Equality, Respect, Care, Efficiency, and Innovation Ensure the health and safety of all staff and resources within his/her area(s) of responsibility, i.e. delegated responsibility in relation to the nature of the post holder’s duties and personal responsibilities as per Sections 7 and 8 of the Health and Safety at Work Act 1974 Participate in the college’s Performance Management Review Scheme Undertake Continuous Professional Development (CPD) relevant to his/her post Demonstrate core competencies as required by the role Demonstrate commitment to the college’s whole organisational approach to improving standards of literacy, numeracy, and language in line with the national Skills for Life Strategy and the college’s in-house Skill Up programme Perform any other duties as may be reasonably required from time to time by the Principal and Chief Executive, through the LDD Team Leader As part of your contract of employment, completion of the Apprenticeship Training Programme forms part of your duties as well as helping with your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all induction sessions, lessons and work-based training/support sessions Complete all required assignments with by the required timeline Build up your portfolio of ongoing evidence Access support from your tutor/assessor and your manager Training:Overview of the Customer Service Level 2 Apprenticeship Standard. The role of a customer service practitioner is to deliver high-quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers. The standard covers the following: Knowledge: Knowing your customers Understanding the organisation Meeting regulations and legislation Systems and resources Your role and responsibility Customer experience Product and service knowledge Skills: Interpersonal skills Communication Influencing skills Personal organisation Dealing with customer conflict and challenge Behaviours/Attitude: Developing self Being open to feedback Team working Equality – treating all customers as individuals Presentation – dress code, professional language “Right first time” You will complete an End Point Assessment. This will involve the following: Showcase/Portfolio Interview Practical observation Professional discussion You are given time off, one day per week, to study; you are required to attend Kirklees College, Huddersfield Centre. You will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There may be an opportunity for a full-time job opportunity at the end of the apprenticeship, subject to satisfactory employment, and completion of the apprenticeship and if there is a role available.Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher Education.Working Hours :Monday – Friday – hours to be confirmed (TBC) – You will be required to work across all of our centres, which are located in Huddersfield and Dewsbury.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Excellent timekeeping,Excellent attendance ....Read more...
Business Development Manager - Hertfordshire
Business Development Manager - Hertfordshire Role Summary The Business Development Manager is responsible for delivering sales targets and overseeing the overall operation and profitability of the Business Development function. The role focuses on growing OneCall24’s market share through securing new packages, expanding the customer and candidate base, and strengthening the company’s presence within assigned geographic areas. This includes designing and implementing a strategic sales plan that supports business growth and positions the company competitively. The Business Development Manager is also responsible for hiring and training team members, setting and monitoring performance targets, adjusting strategies where necessary, and developing processes that effectively drive gross profit. Location Hertfordshire Duties & Responsibilities 1.Productivity and Performance Provide relevant and high-level input to the strategic plan, as needed. Work with the Director to run the strategic plan for each strategic area. Liaise with Business Development Colleagues to devise expansion strategies. Seek and implement ways to improve regional profit, grow the business and support with the management of risk. Devise plans to grow client base without compromising on margin. Analyse activity, package pipeline and awarded packages both weekly and monthly to ensure on track with the strategic plan. Identify and win packages in line with business strategy. Follow strategic initiatives to meet business objectives, in line with sales plans. Support the delivery of high-quality customer service across allocated regions by ensuring the CRM is effective, feeding back information to team. Support regional operations by: Being forthcoming with business process ideas Monitoring GP margins and worker pay rates Driving productivity through systems and processes Scrutinise your individual delivery linked to sales plans to ensure that we are operating above expectations set by the board Ensure e CRM is up to date with all active opportunities and maintain CRM to allow accurate forecasting. To be fully accountable to achieve the budgeted GP deliverable set for the area/s responsible for. Monitor and interpret MI data, as/if needed. 2.Leadership Promote OneCall24 Healthcare culture by: Creating a positive, productive environment that conforms to the company values. Drive the business forward by motivating and inspiring others to succeed. Work with the Director to build and manage an efficient team. 3.Integration Engage across different areas/departments of the business Build relationships within and across areas/departments 4.Process Improvement and Efficiency Continuously review own standards and processes to streamline and improve accuracy and efficiency of output. Work smarter, present new innovations to the BD team, harness modern technology, and adopt functional best practices to enhance the service delivery in rendering OneCall24 Healthcare more competitive. The focus is on optimising the functional delivery and effecting performance improvements. Candidate Type Experienced with working in home-care setting Selling to ICB's Case managers and local authorities Reporting to: CCO Working hours: Mon-Fri 08:00 - 17:30 Salary: Ranging from £50 000 - £55 000 annually (Depending on experience) Benefits & perks: Commissions are strong Work from home No weekends Person specification Knowledge required Knowledge of Regulatory Governance, Risk and Controls Relevant regulatory knowledge Data Analysis and Interpretation Relevant software and systems knowledge Work skills required 1.Resilience Maintains performance and self-control under pressure or adversity. 2.Analytical Thinking Demonstrates the ability to comprehend a situation by breaking it down into its components and identifying key or underlying complex issues. 3.Attention to detail Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved. 4.Business Acumen Demonstrates the ability to combine knowledge and skill informed by experience: knowledge about key business issues, the skill to apply that knowledge, and the confidence to take action informed by past experiences. 5.Decision Making Obtains information and identifies key issues and implications to make informed and objective decisions. 6.Achievement Orientation Strives to meet or exceed a standard of excellence, welcoming feedback, and continually seeking to improve. This competency also entails being able to balance one's own personal drive with the needs of the organisation. 7.Planning and organising Establishes a systematic course of action for oneself or others to ensure accomplishment of a specific objective. Determines priorities and allocates time and resources effectively. 8.Problem Solving Must be able to solve problems by analysing situations and apply critical thinking to resolve problems and decide on courses of action and implement the solutions developed to overcome problems and constraints. 9.Building Relationships Establish rapport with people easily, developing and maintaining a network of contacts that can provide information, help and access to others. 10.Integrity Always demonstrates honesty and truthfulness. 11.Customer Service Orientation Demonstrates concern for meeting internal and external customers needs in a manner that provides satisfaction for the customer within the resources that can be made available. 12.Valuing Diversity Creates an atmosphere of valuing and accepting others. Experience required 3+ years experience in Healthcare business development (Healthcare/Home-care) CQC understanding ICB/local authorities Qualifications Tertiary education in Commerce, Business Administration, or equivalent industry expertise Business Unit: OneCall24 Healthcare Job Type: Full-Time ....Read more...