Supply Chain Administrator
Permanent - Upto £28,000 - Poole (BH15)Overview: This role provides essential administrative support to the Supply Chain function, focusing on purchasing activities and ensuring smooth supply operations. The ideal candidate is tenacious, detail-oriented, and committed to resolving issues promptly. The position involves tasks such as updating SAP records, managing purchase orders, addressing outstanding invoices, and supporting supply chain process improvements.
Key Responsibilities:
Provide administrative support to the Supply Chain function to ensure the efficient supply of goods in alignment with business strategy and operational requirements (cost, lead-time, quality, and on-time delivery).
Request order confirmations from suppliers and ensure compliance with company requirements and terms.
Manage purchase orders, including due and overdue orders, to maintain accurate delivery dates and expedite shipments as necessary.
Address supply shortages by communicating with suppliers and providing regular updates to internal stakeholders.
Support operational and project purchasing activities to maintain inventory and supply chain flow.
Update and maintain SAP system data, ensuring records are accurate and up-to-date.
Handle outstanding invoices and identify issues related to poor quality or discrepancies within the system, taking action to resolve these with the relevant parties.
Uphold safe working practices for self and others in accordance with company health and safety policies.
Skills and Qualifications:
Administrative Skills: Strong administrative background with a focus on accuracy, organization, and attention to detail.
Communication and Coordination: Excellent communication skills, both verbal and written, with the ability to collaborate effectively with internal and external stakeholders.
IT Proficiency: Competency in Microsoft Office, particularly Excel (intermediate level), and familiarity with SAP or similar MRP systems (training will be provided if necessary).
Problem-Solving Abilities: Proactive approach to identifying and resolving issues.
Teamwork: Cooperative mindset with strong teamwork skills, able to support colleagues and contribute to team objectives.
Desirable Experience and Qualifications:
Previous experience in supply chain administration, purchasing, or a similar role is beneficial but not essential.
Knowledge of SAP MM (Materials Management) or equivalent MRP system is preferred.
General education to A-Level standard or equivalent is advantageous.
Key Competencies:
Negotiation Skills: Ability to engage with suppliers to expedite orders and resolve discrepancies.
Organizing Skills: Strong ability to manage multiple tasks simultaneously and maintain accurate records.
Attention to Detail: High level of accuracy in administrative tasks and data entry.
Customer Service Orientation: Committed to providing high-quality service and meeting stakeholder needs.
Apply Today - Call Kirsty Discuss
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The Client Account support the services and requirements of the regular and new clients through communication, organisation and prioritisation;
They are responsible for building long term relationships with customers but also oversee (and have full knowledge) of the other client relationships – ensuring business continuityand excellent customer service;
The Client Account Support helps with organizing, planning and processing each Customer transaction from start to finish; maintaining internal and external communication;
They ensure that all processes are followed and that transactions are properly documented and recorded
The Client Account Support will be trained to know, understand and deliver the entire services portfolio of the business.
Responsibilities:
Achieving the overall collective sales target each month
Ensuring conversion of all sales leads received from the sales team
Responsible for retaining target margin in each transaction
Maintaining service levels and KPI standards
Responsible for upselling to each retained and new customer to increase transactional value
Builds and maintains relationships with clients and customers
Makes commercial decisions with the business at the forefront of thinking
Supports the team by imparting knowledge and helping to problem solve
Creates processes for others to follow and learn from / updating such SOP
To attend regular team meetings
KPIs
Maintains high level of customer satisfaction
Achieves 80% of sales conversion from existing client enquiries
Maintains targeted margin retention
Maintains high level of on-time collections & deliveries
Completes 121’s and appraisals
Completes training and coaches others where required
Maintains a high level of records and analytical data
Training:
Qualification: Level 3 Business Administration Apprenticeship Standard
Training Provider: LMP Education (Rated in top 10 of UK providers)
All learning delivered online/ remotely alongside role.
Training Outcome:
Possible full-time employment upon completion of the apprenticeship.
Employer Description:We offer a smart delivery network that offers choice and flexibility for customers using technologies that respect our people and planet. Our network is over 7000 professional couriers delivering to 220 countries by air, road or sea, access to over 75,000 European wide vehicles which range from a small van to an articulated lorry, and real-time GPS trackingWorking Hours :Monday to Friday (9.00am to 5.00pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Experienced Trust Administrator required for an established Corporate Services company based in Gibraltar. The role is offering a competitive salary package which is dependent on experience. The successful applicant will be reporting to the Department Head and Director. The Trust Administrator will perform all functions as is necessary to properly manage a portfolio of Trusts for both local and international clients. Applicants will ideally be studying STEP or ICSA or similar or have a desire to study if they have obtained the relevant experience in a previous role.
All applicants must be familiar with all aspects of Banking, minute taking, risk review and be comfortable working along side all external third parties including Lawyers and Stakeholders.
What's on offer to you?
Genuine career progression
In excess of 37 days holiday
Study support for STEP, ICSA or similar qualification
What You Will Be Doing
Day-to-day management and oversight of a portfolio of trusts in accordance with applicable laws and regulations.
Liaison with Companies Department in relation to the administration of all client entities in an efficient and diligent manner.
Drafting, preparation and review of minutes of Trustee meetings.
Liaison with Banking Department assisting in bank account opening process, preparation of payment instructions and monitoring execution of bank transfers.
Liaison with Accounting Department for the preparation of trust accounts and the maintenance of appropriate financial records.
Liaison on a daily basis with colleagues from other professions including with lawyers, accountants, investment brokers, bankers, property managers, agents, etc.
Coordination with tax and legal advisors (in consultation with internal tax/legal persons)
Liaison with, where appropriate, settlors, protectors, beneficiaries, and their advisors
Analysis and management of situations involving potentially high fiduciary risk, using technical knowledge and exercising sound judgement
Undertaking periodic risk review and client review on a frequency determined by the business.
Attending regular meetings with the Department Head, Director and other internal tax/legal persons as necessary to discuss matters relating to the portfolio.
Ensuring the initial input of statutory data on to View point upon establishment/take-on of client entities and subsequently maintain these statutory records.
Maintaining accurate client records including file set-up, scanning, manual filing and e- filing.
Ensuring the fair charging of time spent on a daily basis and manage own billing, issue of invoices, cash collection and debtor’s process.
Follow up and maintenance of KYC and Anti-Money Laundering procedures, as well as FATCA and CRS procedures.
Maintaining knowledge and skills required to perform in the role effectively.
What You Will Need to Succeed in This Role
Educated to Degree level or equivalent combination of education, training and experience.
Recently qualified or approaching completion of STEP Certificate in International Trust Management or equivalent.
Knowledge of the principles of trust management and practical experience of Trust Administration
Knowledge and understanding of Trust deeds and associated legal documents
Experienced in the preparation of minutes and other ancillary documents, preparation of payment instructions and monitoring execution of instructions
Understanding of local regulatory requirements including tax implications of various structures
You will have excellent communication skills - verbal, written and listening - with the ability to express things simply and directly, maintaining a focused and controlled discussion.
Superior organisational skills and the ability to handle multiple priorities without sacrificing quality or accuracy
Trust Administrator |Gibraltar |Corporate Services | Trust Deeds |Minutes | Trust Portfolios
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Experienced Trust Administrator required for an established Corporate Services company based in Gibraltar. The role is offering a competitive salary package which is dependent on experience. The successful applicant will be reporting to the Department Head and Director. The Trust Administrator will perform all functions as is necessary to properly manage a portfolio of Trusts for both local and international clients. Applicants will ideally be studying STEP or ICSA or similar or have a desire to study if they have obtained the relevant experience in a previous role.
All applicants must be familiar with all aspects of Banking, minute taking, risk review and be comfortable working along side all external third parties including Lawyers and Stakeholders.
What's on offer to you?
Genuine career progression
In excess of 37 days holiday
Study support for STEP, ICSA or similar qualification
What You Will Be Doing
Day-to-day management and oversight of a portfolio of trusts in accordance with applicable laws and regulations.
Liaison with Companies Department in relation to the administration of all client entities in an efficient and diligent manner.
Drafting, preparation and review of minutes of Trustee meetings.
Liaison with Banking Department assisting in bank account opening process, preparation of payment instructions and monitoring execution of bank transfers.
Liaison with Accounting Department for the preparation of trust accounts and the maintenance of appropriate financial records.
Liaison on a daily basis with colleagues from other professions including with lawyers, accountants, investment brokers, bankers, property managers, agents, etc.
Coordination with tax and legal advisors (in consultation with internal tax/legal persons)
Liaison with, where appropriate, settlors, protectors, beneficiaries, and their advisors
Analysis and management of situations involving potentially high fiduciary risk, using technical knowledge and exercising sound judgement
Undertaking periodic risk review and client review on a frequency determined by the business.
Attending regular meetings with the Department Head, Director and other internal tax/legal persons as necessary to discuss matters relating to the portfolio.
Ensuring the initial input of statutory data on to View point upon establishment/take-on of client entities and subsequently maintain these statutory records.
Maintaining accurate client records including file set-up, scanning, manual filing and e- filing.
Ensuring the fair charging of time spent on a daily basis and manage own billing, issue of invoices, cash collection and debtor’s process.
Follow up and maintenance of KYC and Anti-Money Laundering procedures, as well as FATCA and CRS procedures.
Maintaining knowledge and skills required to perform in the role effectively.
What You Will Need to Succeed in This Role
Educated to Degree level or equivalent combination of education, training and experience.
Recently qualified or approaching completion of STEP Certificate in International Trust Management or equivalent.
Knowledge of the principles of trust management and practical experience of Trust Administration
Knowledge and understanding of Trust deeds and associated legal documents
Experienced in the preparation of minutes and other ancillary documents, preparation of payment instructions and monitoring execution of instructions
Understanding of local regulatory requirements including tax implications of various structures
You will have excellent communication skills - verbal, written and listening - with the ability to express things simply and directly, maintaining a focused and controlled discussion.
Superior organisational skills and the ability to handle multiple priorities without sacrificing quality or accuracy
Trust Administrator |Gibraltar |Corporate Services | Trust Deeds |Minutes | Trust Portfolios
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To support the administrative functions of the inclusion office
To support the Human Resources Manager with the completion of day-to-day tasks
To assist the Finance Manager as required
Communicate with staff and support where needed
Complete filing
To have an awareness of, and implement Haileybury Turnford Policies and Procedures
To use IT systems to produce reports, use word processing and record information
To be adaptable, imaginative, creative and flexible in approach to work
Ability to input data
To ensure compliance with Data Protection at all times
To comply with individual responsibilities, by the role, for health and safety in the workplace
Have a high level of accuracy and attention to detail
To participate in marketing and liaison activities such as open evenings and liaison events with schools and community organisations
Be aware of, understand and act promptly to implement safeguarding duties
Support the administration team with the organisation of school events
Ensure confidentiality is kept across all aspects of work
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Possible full-time position for the right candidate after the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 8:30 am to 3:00 pm with a 30 minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Patience....Read more...
Responsibilities:
Providing support to our customers on a day-to-day basis and ensuring that effective communications are maintained.
Ensure all necessary paperwork, documentation or reports are submitted in line with agreed timescales and followed through to their logical conclusion.
Book Engineer site visits.
Arrange accommodation when requested for engineers/colleagues and process payments for Congestion/Dart Charges/tolls etc.
Effectively process the customer satisfaction courtesy calls.
Maintain up-to-date CRM system.
Build relationships with customers and key contacts.
To ensure all correspondence received into the departments (phone, email or letter) is relayed to the appropriate person in a timely manner and that urgent requests are dealt with promptly.
Provide an effective administration support function for sales, customer service and service support colleagues as required.
Liaise with the purchasing department to ensure all orders are logged.
Monitor outstanding parts orders and liaise with relevant colleagues and customers, as necessary.
Process initial sales enquiries.
Working with the marketing team to assist with social media, marketing and customer-related projects.
Document management - ensuring all documents are filed, maintained and archived as necessary.
Basic admin duties, as required.
To be successful in this role, you will have the following skills and experience:
Have a can-do attitude and proactive approach.
Strong communication skills, written and verbal communication.
Be a great team player, but also happy to work individually on own initiative.
Good attention to detail.
Have good Microsoft Office skills.
Training Outcome:
Possible full-time position for the right candidate.
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 9.00am to 4.00pm. 1 hour break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Initiative....Read more...
Administration
Draft and distribute internal and external communications, including newsletters, bulletins, and announcements. Monitor school email and respond to enquiries promptly.
Maintain and update administrative and information systems, including student and staff records.
Compile and organise data for reports as required by the senior leadership team.
Monitor and order office supplies and other educational resources as needed, ensuring adequate stock levels.
Manage school admissions by collecting and processing student applications, maintaining enrolment records and assisting with admissions enquiries, including appeals.
Coordinate meetings and events such as school trips and parents’ evenings as required.
Manage school lunches, including setting up dinner registers, chasing payments, processing Free School Meals applications, logging changes into relevant systems and inform parents of changes.
Execute administrative tasks promptly and accurately, adhere to administrative procedures and processes.
Assist the senior leadership team with administrative tasks, such as photocopying and printing.
Adhere to safeguarding policies and procedures, maintaining confidentiality and professionalism at all times.
Reception:
Provide effective reception support, greeting visitors and communicating with courtesy and clarity to all stakeholders.
Manage general telephone and in-person enquiries with professionalism, directing these to the appropriate staff members.
Training:
Your Trainer will meet with you in the workplace or online every 2-4 weeks.
In between these meetings, you will have dedicated time away from your job to work on the apprenticeship and collate evidence for your apprenticeship e-portfolio with ongoing support from your Manager and Trainer.
Attend reviews with your employer and apprenticeship Trainer every 10 weeks to review your progress on the Level 3 programme.
The typical duration of the apprenticeship is 21 months, however, can be longer or shorter depending on existing knowledge, skills and experience.
You may also be required to complete maths and English Functional Skills (this will be determined by your existing qualifications).
Training Outcome:
Possibility of progressing to a higher-level apprenticeship or full-time employment within this sector.
This apprenticeship will teach you highly transferable knowledge, skills and behaviours which can be applied across all sectors.
Employer Description:Who is Lift Schools?
We’re a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they’ve ever had.
We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.
With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives. We acknowledge and appreciate the exceptional efforts of all our people.Working Hours :37 hours a week, 41 weeks per year
Days and shifts TBC.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative,Willing to learn,Ability to self-evaluate,Able to work flexibly....Read more...
Product Manager
Product Manager – Cannock
(Key skills: Product Manager, Software, Stakeholders, Roadmap, Functional Requirements, User Stories, Business Analyst, Project Manager, Product Manager)
I’m currently recruiting on behalf of my client, an innovative leader in digital solutions and insurance technology, looking for an experienced Product Manager to join their growing team. This is a fantastic chance to play a pivotal role in driving product strategy, collaborating closely with development teams, and staying on top of cutting-edge advancements in artificial intelligence and machine learning.
The Role:
As the Product Manager, you’ll be responsible for steering product development from concept through to launch, working alongside software development teams to bring innovative, high-quality solutions to market. You’ll utilize your skills in process mapping, business process reengineering, and Agile methodologies to streamline development, staying on top of market trends and AI applications that can transform the industry.
Key Responsibilities:
Collaborate with cross-functional teams to oversee the entire product lifecycle.
Analyse market trends and customer needs, translating insights into strategic product opportunities.
Engage in process mapping and reengineering to enhance product development.
Drive Agile product development processes, ensuring efficient, timely releases.
Maintain a strong focus on AI and machine learning advancements, identifying potential applications.
What We’re Looking For:
Education and Experience
Bachelor’s degree (or higher) in Business Administration, Computer Science, or a related field.
Proven experience in product management, ideally within digital solutions, software, or insurance.
Strong experience working with software development teams, familiar with SDLC and Agile methodologies.
Interest in AI and machine learning, and experience with related tools.
Experience with process mapping and business process reengineering.
Technical Skills
Proficiency in business analysis tools and techniques.
Knowledge of development languages and frameworks (e.g., Java, Python, .NET).
Familiarity with AI/ML platforms and process mapping tools like Lucidchart.
Strong analytical and problem-solving skills.
What’s on Offer:
This is a unique opportunity to join a company that values innovation and customer-centric solutions. If you’re results-oriented, passionate about technology, and ready to make an impact, this could be the perfect role for you.
Our client is building a company people love.A company that will stand the test of time. So they invest in their people, and optimize for your long term happiness. If you would like to explore the possibility of joining their family please apply without delay.
Location: Cannock, UK / Remote Working
Salary: £45,000 - £60,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
NOIRUKTECHREC
NOIRUKREC....Read more...
Our successful candidate will become part of a friendly team that supports the four founding organisations within the finance remit, contributing to effective financial management across our academies.
Applicants should be professional, personable and committed to providing an excellent service on behalf of Leigh Academies Trust and above all else our appointed candidate will have a positive work ethic and can-do attitude. Applicants should also be confident in many aspects of IT, and will be expected to utilise the Google Suite of tools for many aspects of their work. Training Outcome:This apprenticeship could be the start of a very promising career within the wider business and administration remit. We endeavour to offer further employment following successful performance and completion of the Level 3 course with future opportunities to extend your training with a higher level apprenticeship programme. We offer in-house Continuing Professional Development and you’ll be part of a highly experienced and efficient office team - you’ll be learning from the very best!Employer Description:As of 1st September 2024, our Trust comprises 33 geographically organised academies (17 secondaries, 14 primaries and 2 special) educating 20,000 students, and employing 3,000 talented staff. The Trust is establishing four ‘clusters’ of academies: North Kent; Central Kent; South East London; Medway. In addition, the Trust is responsible for one of the region’s biggest initial teaching training organisations, a large teaching school hub and is an accredited apprenticeship provider. Our future plans are found in our Vision 2030 document available on our website.
As part of Leigh Academies Trust, you will have ample opportunity to collaborate with your peers both within the academy and across the whole Trust. This is an important part of our vision as we know through experience that we perform better when we work together. You are supported to undertake regular self-development to continue your professional development and hopefully progress further within the organisation.
Our commitment to safeguarding: Leigh Academies Trust and all of our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our staff and volunteers to share this commitment. We adopt a fair, robust and consistent recruitment process across all academies and business units which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates - you can read more about this in our Recruitment Guidance. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
Our commitment to equality and diversity: As a Trust, we are passionate about diversity and recognise that as individuals, we all bring something unique to the role regardless of any protected characteristics which is why we treat all of our people equally, without compromise. We are committed to providing equality and fairness throughout our recruitment and employment practices and not discriminating on any grounds.Working Hours :Monday - Thursday, 8.00am - 4.00pm / Friday, 8.00am - 3.30pm.
37 hours (including the 20% training element of the apprenticeship).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We are looking for a business administration apprentice to join our existing busy team. We are looking for a professional, capable and motivated individual to provide proactive support to the Office Manager. This apprenticeship role is ideal for someone who enjoys being busy, has plenty of initiative, is confident and high energy.
MAIN DUTIES AND KEY RESPONSIBILITIES
To represent the company in a professional manner, and to understand and focus on the company’s vision.
To maintain Confidentiality at all times.
To develop and maintain effective recording of administrative processes, every call must be logged and details are crucial.
To be able to implement and maintain recording and reporting systems in line with company requirements.
To be able to prioritise and organise own workload effectively.
Responsible for ensuring effective communication with service stakeholders including but not limited to Care and Support workers.
Conduct as required one to one discussions with Care Workers highlighting any ongoing issues to management.
Professionally liaise with Family, Next of Kin, GP’s, Social Workers, Local Authority Commissioners, Care Quality Commission and other Health Professionals at all times.
To monitor and evaluate Care Workers as part of a routine approach to regular supervision, in response to particular concerns, or as directed otherwise.
To support Care Workers in their role through providing guidance where necessary.
To ensure that all care staff receive the necessary support, in a way that is culturally and ethnically sensitive and reflects their needs in relation to their age, gender, sexuality, social class, disability and / or religious belief.
To ensure all relevant communication records are uploaded to Company Computer Software Programme and Care Hub.
Participate in a variety of quality monitoring methods, including postal and telephone surveys, evaluating staff and service user satisfaction.
Complete and monitor electronic MAR charts dashboard and take any action from findings. Report further to the relevant person.
Monitor and input relevant entries within our Company Computer Software and Care Hub, analyse for trends and where identified report to line manager.
To undertake duties appropriate to the scope of the position as maybe required from time to time.
Training:On-the-job training is delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and Mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off-the-job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:Upon successful completion of the apprenticeship, there may be the opportunity to proceed to Social Care Management.Employer Description:Quality First and Foremost Care is an independent provider of Home (Domiciliary) Care to people living at home. Our passion and focus are providing high-quality person-centered care, treating all our Service Users with dignity and respect, and ensuring their safety, health and well-being.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Remain calm under pressure,Interpersonal skills....Read more...
Your duties and responsibilities in this role will consist of:
To help plan, create, deliver and monitor multi-channel digital marketing campaigns to promote the Group’s businesses
Assisting the Marketing team in scheduling Social Media content and imagery
To get involved in increasing engagement across Social Media channels
Proof reading content for accuracy and cross checking against brand guidelines
Keeping up to date with trends in digital marketing and applying your knowledge to the digital marketing schedule, in collaboration with the marketing team
Gathering feedback on marketing campaigns and creating reports
Creating basic artwork
Keeping up to date with brand standards, logo, colour and font usage to make sure we are compliant
To learn how to analyse and interpret data on a variety of topics including Google Analytics and the effectiveness of campaigns.
To monitor and replying to online enquiries, including customer concerns
To create online surveys on Typeform or Google Forms, when required
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Multi-channel Marketer qualification, including the following;
Knowledge Module 1: Principles of Coding
Knowledge Module 2: Marketing Principles
Knowledge Module 3: Digital Marketing Business Principle
You will be training in how to:
Analyse and contribute information on the digital environment to inform short and long term digital communications strategies and campaigns
Recommend and apply effective, secure and appropriate solutions using a wide variety of digital technologies
Use a variety of digital marketing tools such as: search marketing, search engine optimisation, e mail marketing, web analytics and Pay-Per-Click
Understand the principles of coding and be able to use this to aid with future digital marketing campaigns
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
To help plan, create, deliver and monitor multi-channel digital marketing campaigns to promote the Group’s businesses
Assisting the Marketing team in scheduling Social Media content and imagery
To get involved in increasing engagement across Social Media channels
Proofreading content for accuracy and cross-checking against brand guidelines
Keeping up to date with trends in digital marketing and applying your knowledge to the digital marketing schedule, in collaboration with the marketing team
Gathering feedback on marketing campaigns and creating reports
Creating basic artwork
Keeping up to date with brand standards, logo, colour and font usage to make sure we are compliant
To learn how to analyse and interpret data on a variety of topics including Google Analytics and the effectiveness of campaigns
To monitor and reply to online enquiries, including customer concerns
To create online surveys on Typeform or Google Forms, when required
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Multi-channel Marketer qualification, including the following;
Knowledge Module 1: Principles of Coding
Knowledge Module 2: Marketing Principles
Knowledge Module 3: Digital Marketing Business Principle
You will be training in how to:
Analyse and contribute information on the digital environment to inform short- and long-term digital communications strategies and campaigns
Recommend and apply effective, secure and appropriate solutions using a wide variety of digital technologies
Use a variety of digital marketing tools such as: search marketing, search engine optimisation, e-mail marketing, web analytics and Pay-Per-Click
Understand the principles of coding and be able to use this to aid with future digital marketing campaigns
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The apprentice will initially be working alongside the Systems Applications Manager/Team Leader to support in the evaluation of both present and future company needs for the company’s Operational Systems
As the Apprentice develops and expands their experience, they will be expected to co-lead these activities
Assist in the planning and roll out of training for the ongoing improvements and new implementations of Operational Software
Initially the Apprentice will take on a supporting role in managing the development of said systems but will work towards a more leading role with the final aim of being able to manage with support, the end-to-end project implementation for new software/changes
Complete the system administration of Operational Systems, including maintaining application support processes, developing workflow plans/technical specification road maps, Diagnosing, resolving and recommending improvements to address hardware and software issues, liaising with third party vendors on improvements and resolution of issues, ensuring products comply with applicable regulation and legislation including Data Privacy and Cyber Security
Work toward becoming a Subject Matter Expert (SME) for the Operational Systems
Keep up to date with the latest IT technologies
Continuously gain knowledge on Cyber Security current best practices to apply to existing and future developmental projects
The apprentice will work with:
IT Team (internal)
Colleagues across the organisation (internal)
IT Suppliers (External)
Contractors (External)
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Applications Support Lead standard.
The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/applications-support-lead-v1-0 Training Outcome:The successful apprentice will be employed on a fixed-term contract for 2 years. During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified Applications Support Lead.
Towards the end of the apprenticeship, you will be supported to apply for a permanent position in Plus Dane.Employer Description:Plus Dane Housing has a strong history of development, building a range of general needs, sheltered and extra care homes which have helped meet local need. We have also grown into an organisation with a track record in shared ownership, helping our customers to get on the property ladder in ways they may not otherwise be able to.
However, our roots firmly remain in social housing. Supporting customers to access homes in our core neighbourhoods at an affordable price. We own over 13,500 homes across Cheshire and Merseyside, providing a home to over 30,000 customers. Alongside these homes, we also offer much needed support, advice and services to help customers live comfortably in their homes or to enrich their lives. Fulfilling our social purpose is something that has remained firm throughout our history.
Plus Dane Housing is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. We welcome apprenticeship applications from all ages, if you have just left education, returning from a career break, or looking for a new direction we would love to hear from you.
We reserve the right to close the advert prior to the listed closing date if sufficient quality applications have been received.Working Hours :Monday to Friday, shifts to be confirmed.Skills: IT skills,Customer care skills,Problem solving skills,Microsoft Desktop Apps,IT working experience,Time management/prioritization,Written + verbal communication,Willing to learn,Keen to take on new challenges....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position for the right candidate.Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
A Trainee Administrator required for an established Corporate Services company based in Gibraltar. The role is offering a competitive salary package. The Trainee Administrator is an entry-level role within our clients Trusts and Corporate Services departments. The role assists the Company Manager and Trust Estates team with the delivery of professional, skilled trust and company secretarial services to a large portfolio of the firm's client companies based in Gibraltar and in other international locations. There will be an opportunity to study STEP or an equivalent qualification.
What's on offer to you?
Genuine career progression.
In excess of 37 days holiday.
Study support for STEP or similar qualification.
“On the job training” by a Director level team member.
What You Will Be Doing
Assist the Company Manager and team to manage the administration of client structures on a daily basis and gain the opportunity to develop, practise and gain experience in company management.
Ensure procedures, standards and protocols are adhered to and uphold sound working practices to the satisfaction of key internal and external stakeholder/regulators, compliance and auditors.
Under the supervision of the Company Manager and/or senior colleagues liaise with clients and intermediaries on a daily basis and develop and maintain good client relation skills, gaining clients’ confidence and that of other professionals.
Work and behave in a professional manner. Diligently undertake duties assigned and delegated by the Company Manager and/or senior colleagues and follow all reasonable instructions.
Answer telephone calls to the department politely and professionally, assisting callers, taking accurate messages and redirecting enquiries to other team members where necessary.
Digitise documents using document scanning hardware and software and ensure these are accessible and retrievable using Viewpoint.
Produce minutes and other documentation as required using templates.
Provide administrative assistance to the team throughout the billing cycle.
Ensure the fair charging of time spent on a daily basis.
Attend regular meetings with the Company Manager and other members of the team as necessary to discuss matters relating to the portfolio.
Contribute to business and team objectives through active involvement in projects.
Undertake any other duties that are within the employee's skills and abilities whenever reasonably instructed.
What You Will Need to Succeed in This Role
Sound intellectual skills evidenced by a strong academic background to graduate level or equivalent combination of education, training and experience.
Ideally some experience of working in a client/customer facing role.
Knowledge of MS Office suite - Excel and Outlook essential.
Ambition, drive, energy and the desire to learn and grow professionally.
Takes personal responsibility for their own development.
Able to successfully form, build, develop and maintain positive and effective working relationships with people from a wide range of personal and professional backgrounds.
Excellent written, verbal, and face to face communication skills.
Demonstrates excellent organisational, time, project and diary management skills.
Excellent attention to detail and accuracy.
Committed to the delivery of the highest levels of customer service.
Trainee Administrator |Gibraltar | Company Administrator | STEP | Viewpoint | Minute taking
....Read more...
Your duties and responsibilities in this role will consist of:
To help plan, create, deliver and monitor multi-channel digital marketing campaigns to promote the Group’s businesses
Assisting the Marketing team in scheduling Social Media content and imagery
To get involved in increasing engagement across Social Media channels
Proofreading content for accuracy and cross-checking against brand guidelines
Keeping up to date with trends in digital marketing and applying your knowledge to the digital marketing schedule, in collaboration with the marketing team
Gathering feedback on marketing campaigns and creating reports
Creating basic artwork
Keeping up to date with brand standards, logo, colour and font usage to make sure we are compliant
To learn how to analyse and interpret data on a variety of topics including Google Analytics and the effectiveness of campaigns
To monitor and reply to online enquiries, including customer concerns
To create online surveys on Typeform or Google Forms, when required
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Multi-channel Marketer qualification, including the following;
Knowledge Module 1: Principles of Coding
Knowledge Module 2: Marketing Principles
Knowledge Module 3: Digital Marketing Business Principle
You will be training in how to:
Analyse and contribute information on the digital environment to inform short-and long-term digital communications strategies and campaigns
Recommend and apply effective, secure and appropriate solutions using a wide variety of digital technologies
Use a variety of digital marketing tools such as: search marketing, search engine optimisation, e-mail marketing, web analytics and Pay-Per-Click
Understand the principles of coding and be able to use this to aid with future digital marketing campaigns
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
We’re seeking a dynamic Marketing Apprentice to join one of the region’s largest and most dynamic post-16 education providers. City College Norwich, Easton College and Paston College work together to make a significant contribution to the region’s economy and to broader society. You’ll have a creative, campaign-driven mindset, with excellent attention to detail and strong communication and interpersonal skills. In a fast-paced organisation with multiple locations, you’ll thrive by balancing diverse demands on your time and skills. You'll be joining a friendly and growing team, where collaboration, planning, and initiative are key, as you'll respond to emerging demands and opportunities.
Does this sound like the job you would like to have in the future, and you’re just starting out looking for training and experience? Our Marketing Apprentice role might be the ideal stepping stone for you.
As a Marketing Apprentice, you will support customer-focused marketing activities designed to drive demand for our courses. You will assist in raising brand awareness, improving perceptions, and achieving measurable business outcomes.
You will assist in the creation and implementation of multi-channel marketing campaigns, contributing to the overall marketing strategy and college objectives.
Conduct market research to inform marketing decisions and generate insights into customer behaviour and trends.
Support the design and development of marketing materials including social media content, email newsletters, leaflets and prospectuses, while ensuring brand guidelines are maintained.
Support the creation of marketing content through photography and video capturing.
Manage marketing administration, such as organising and attending events, and monitoring marketing spend within set budgets.
Coordinate and support external suppliers and agencies, such as digital and media agencies, for various marketing projects.
Use emerging marketing tools and technologies to optimise content and campaigns.
Assist with monitoring, analysing, and optimising marketing performance using various analytical tools and software
Link closely with a number of teams to support examinations process.
Any other duties commensurate with the grade and level of responsibility of this post.
Training:For the full apprenticeship, candidates will complete:
Level 3 Multi-Channel Marketer Apprenticeship Standard.
Level 2 Functional Skills in English (if not already achieved or exempt)
Level 2 Functional Skills in Maths (if not already achieved or exempt)
For the End Point Assessment (EPA) apprentices will undertake a project report with questioning, a presentation with questioning, and an interview underpinned by the portfolio of evidence. Apprentices are expected to attend college one day per week (term-time only) at the Ipswich Road campus, located near Norwich city centre. Training schedule has yet to be agreed upon, further details will be made available at a later date.Training Outcome:
This role is fixed term for 22 months. A position may be available for the right candidate following successful completion of the apprenticeship.
Employer Description:City College is one of the largest colleges in East Anglia and we have a diverse team of over one thousand full and part time staff in a range of teaching/student support roles and business support services.
The way we work together and with our students is really important to us. Our Ways of Working help us work and learn together with respect, where an inclusive approach means that everyone is valued for their contribution to our community.Working Hours :Monday to Friday - 8:30am to 5pm.
Some occasional weekend work may be required to assist with eventsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
A Trainee Administrator required for an established Corporate Services company based in Gibraltar. The role is offering a competitive salary package. The Trainee Administrator is an entry-level role within our clients Trusts and Corporate Services departments. The role assists the Company Manager and Trust Estates team with the delivery of professional, skilled trust and company secretarial services to a large portfolio of the firm's client companies based in Gibraltar and in other international locations. There will be an opportunity to study STEP or an equivalent qualification.
What's on offer to you?
Genuine career progression.
In excess of 37 days holiday.
Study support for STEP or similar qualification.
“On the job training” by a Director level team member.
What You Will Be Doing
Assist the Company Manager and team to manage the administration of client structures on a daily basis and gain the opportunity to develop, practise and gain experience in company management.
Ensure procedures, standards and protocols are adhered to and uphold sound working practices to the satisfaction of key internal and external stakeholder/regulators, compliance and auditors.
Under the supervision of the Company Manager and/or senior colleagues liaise with clients and intermediaries on a daily basis and develop and maintain good client relation skills, gaining clients’ confidence and that of other professionals.
Work and behave in a professional manner. Diligently undertake duties assigned and delegated by the Company Manager and/or senior colleagues and follow all reasonable instructions.
Answer telephone calls to the department politely and professionally, assisting callers, taking accurate messages and redirecting enquiries to other team members where necessary.
Digitise documents using document scanning hardware and software and ensure these are accessible and retrievable using Viewpoint.
Produce minutes and other documentation as required using templates.
Provide administrative assistance to the team throughout the billing cycle.
Ensure the fair charging of time spent on a daily basis.
Attend regular meetings with the Company Manager and other members of the team as necessary to discuss matters relating to the portfolio.
Contribute to business and team objectives through active involvement in projects.
Undertake any other duties that are within the employee's skills and abilities whenever reasonably instructed.
What You Will Need to Succeed in This Role
Sound intellectual skills evidenced by a strong academic background to graduate level or equivalent combination of education, training and experience.
Ideally some experience of working in a client/customer facing role.
Knowledge of MS Office suite - Excel and Outlook essential.
Ambition, drive, energy and the desire to learn and grow professionally.
Takes personal responsibility for their own development.
Able to successfully form, build, develop and maintain positive and effective working relationships with people from a wide range of personal and professional backgrounds.
Excellent written, verbal, and face to face communication skills.
Demonstrates excellent organisational, time, project and diary management skills.
Excellent attention to detail and accuracy.
Committed to the delivery of the highest levels of customer service.
Trainee Administrator |Gibraltar | Company Administrator | STEP | Viewpoint | Minute taking
....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Throughout the Apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday, between 9.00am - 5.00pm (Breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
An exciting new job opportunity has arisen for a committed Consultant Psychiatrist to work in a specialist nursing home based in the Daventry, Northamptonshire area. You will be working for one of UK’s leading health care providers This excellent service offers complex neurological care and both physical as well as cognitive rehabilitation to over 18-year-old individuals **To be considered for this position you must hold a Full GMC Registration** As the Consultant Psychiatrist your key responsibilities include:· Responsible for the administration of the Mental Health Act, Clinical Policy, Clinical Standards and associated administrative tasks in respect of service users· Manage and evaluate the medical service through audits, ensuring clinical policy, practice and its application are research-based and of an excellent standard· Work in conjunction with external stakeholders to map and facilitate the service users' journey back into the community· Chair ward MDT (ICR) meetings· Ensure the adequate working of the Care Programme Approach for service users· Involvement in the assessment of referrals and ensure that the service meets the needs of those who are appropriately admitted· Contribute to the training, education and development of staff of all disciplines· Participate in delivering Clinical Governance The following skills and experience would be preferred and beneficial for the role:· Excellent spoken and written communication skills· Innovative and imaginative with the ability to initiate corporate decisions· Leadership ability· The ability to affect change professionally and organisationally· Understanding of current developments in psychiatry and other aspects of mental health· Knowledge of change management, relevant legislation, contemporary cases in mental and physical health The successful Consultant Psychiatrist will receive an excellent Competitive Salary. This exciting position is a permanent full time role working 30 hours a week. In return for your hard work and commitment you will receive the following generous benefits:**£8,400 Car Allowance**· 30 days annual leave plus bank holidays and your birthday off!· A Group Personal Pension Plan (GPPP) and pension contribution· Life Assurance for added peace of mind· Enhanced Maternity Package so you can truly enjoy this special time· Free meals while on duty· Employee Assistance Services· Career development and training to help you achieve your career goals· Wellbeing support and activities to help you maintain a great work-life balance· Voluntary benefits· Medical indemnity cover Reference ID: 6738To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
To help plan, create, deliver and monitor multi-channel digital marketing campaigns to promote the Group’s businesses
Assisting the Marketing team in scheduling Social Media content and imagery
To get involved in increasing engagement across Social Media channels
Proofreading content for accuracy and cross-checking against brand guidelines
Keeping up to date with trends in digital marketing and applying your knowledge to the digital marketing schedule, in collaboration with the marketing team
Gathering feedback on marketing campaigns and creating reports
Creating basic artwork
Keeping up to date with brand standards, logo, colour and font usage to make sure we are compliant
To learn how to analyse and interpret data on a variety of topics including Google Analytics and the effectiveness of campaigns
To monitor and reply to online enquiries, including customer concerns
To create online surveys on Typeform or Google Forms, when required
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Multi-channel Marketer qualification, including the following;
Knowledge Module 1: Principles of Coding
Knowledge Module 2: Marketing Principles
Knowledge Module 3: Digital Marketing Business Principle
You will be training in how to:
Analyse and contribute information on the digital environment to inform short- and long-term digital communications strategies and campaigns
Recommend and apply effective, secure and appropriate solutions using a wide variety of digital technologies
Use a variety of digital marketing tools such as: search marketing, search engine optimisation, e-mail marketing, web analytics and Pay-Per-Click
Understand the principles of coding and be able to use this to aid with future digital marketing campaigns
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
