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Director, Customer Service & Product Support

JOB DESCRIPTION Job Title: Director of Customer Service, Product Support & Technical Service Company: Rust-Oleum Location: United States (Hybrid or On-Site depending on business needs) Department: Customer Experience / Technical Services Reports To: Vice President, Sales Position Summary The Director of Customer Service, Product Support & Technical Service leads the strategy, performance, and continuous improvement of all customer-facing support functions for Rust-Oleum. This role oversees customer service operations, product support, and technical service teams to deliver exceptional customer experiences across professional contractors, retail partners, distributors, and consumers. The Director ensures customers receive accurate product guidance, technical troubleshooting, and responsive service across multiple channels, while also translating customer insights into actionable improvements for product development, quality, marketing, and operations. Key Responsibilities Customer Service Leadership Develop and execute the overall customer service strategy aligned with company growth and brand reputation goals. Lead and manage multi-channel support operations including phone, email, chat, digital platforms, and retail support. Establish service standards, KPIs, and operational processes that ensure fast, accurate, and customer-centric support. Drive initiatives that improve Customer Satisfaction (CSAT), Net Promoter Score (NPS), and first-contact resolution rates.Product Support & Technical Services Oversee product support teams that assist customers with application guidance, product compatibility, troubleshooting, and best practices. Manage technical experts who support complex inquiries from contractors, retailers, distributors, and industrial customers. Ensure accurate technical documentation, FAQs, troubleshooting guides, and knowledge base content. Partner with R&D and Product Management to communicate field insights, product performance feedback, and improvement opportunities.Customer Experience & Process Improvement Analyze customer interaction data to identify trends, recurring issues, and opportunities to improve products, packaging, instructions, and support materials. Implement technologies such as CRM platforms, knowledge management systems, and AI-assisted service tools. Standardize workflows across customer service and technical service teams to improve efficiency and scalability.Cross-Functional Collaboration Partner closely with Sales, Marketing, Product Development, Supply Chain, Quality, and Manufacturing to resolve customer issues and improve product experience. Support major retail partners and distributors by ensuring strong technical support and service responsiveness. Represent the voice of the customer in internal strategic discussions.Team Leadership & Development Lead, coach, and develop a high-performing team of customer service managers, technical specialists, and support staff. Establish training programs that ensure strong product knowledge and consistent service delivery. Foster a culture focused on customer advocacy, problem-solving, and continuous improvement.Performance & Reporting Develop service metrics dashboards and report performance to executive leadership. Manage department budgets, staffing plans, and operational resources. Drive operational excellence through automation, workflow optimization, and service innovation.Qualifications Education Bachelor's degree in Business, Engineering, Chemistry, Operations Management, or related field required MBA or advanced degree preferredExperience 10+ years of progressive leadership experience in customer service, product support, or technical service Experience supporting manufacturing, coatings, building materials, industrial products, or consumer goods Proven success leading large service teams and multi-channel support environments Experience implementing or managing CRM and customer experience platformsSkills & Competencies Strong leadership and team development capabilities Ability to translate complex technical information into customer-friendly solutions Data-driven decision making and service performance management Excellent communication and cross-functional collaboration skills Strategic thinker with operational execution abilityPreferred Experience Experience with technical products requiring application support (coatings, chemicals, construction materials, or industrial products) Familiarity with contractor and retail support environments Experience integrating customer insights into product development and quality improvementsWhat Success Looks Like Improved customer satisfaction and service responsiveness Reduced product complaints through proactive support and education Strong collaboration between service teams and product development Scalable customer support systems that support business growth Salary Target Range: $130,000 - $175,000, Bonus Eligible After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after five years of continuous service. Rust-Oleum is an equal-opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or other protected class.Apply for this ad Online! ....Read more...

Sales & Provisioning Apprentice

Engineering Job Allocation: Assign jobs effectively based on customer requirements, ensuring accurate scheduling Customer Contact & Coordination: Liaise with customers to confirm service needs, scheduling, and any additional clarifications required post-sale Clarifying Questions: Use post-sale follow-ups to ensure engineers have the right job details and required equipment Order & Quote Management: Generate and process customer orders and quotes promptly CRM & Systems Management: Maintain and update customer records using Freshsales CRM, InControl for ticketing, and XERO for invoicing and accounting Process Improvement: Identify inefficiencies and recommend improvements to enhance workflow and customer experience Support  Cross functional support between technical and operations Adhoc any other duties as required to fulfil role Training: An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying College or training organisation - ISALES ACADEMY LIMITED Your training course - Business Administrator Equal to Level 3 (A level) Course contents: Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches' others in the processes required to complete these tasks Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches' others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required Your training plan - Level 3 Business Administration Apprenticeship Classroom sessions are bi-weekly.Training Outcome: An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence Potential for full-time employment on successful completion of the apprenticeship Transferable skills that are invaluable in the wider world of work Employer Description:This business is approaching it’s tenth year and is a specialist provider of fully managed connectivity and telecommunications services, providing mobile based (4G/5G/WiFi/Starlink) solutions to customers when traditional fixed line services cannot meet their requirements. Their teams deliver tailored engineering to SME customers across the UK in a multitude of business verticals.Working Hours :Monday to Friday, 9:00am - 5:30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative ....Read more...

IT Support Technician Apprentice (L3) – SA Group – Trowbridge, BA14 0XB – £21,000p/a – 40 hrs/w

This role is an ideal opportunity for someone who wants to embark on a fruitful career within the IT industry and who has a passion for technology, communications and people. The successful candidate will work within a high functioning team in a forward thinking company on a wide variety of systems. They will gain hands on experience working alongside unique clients while gaining a recognised qualification. On completion of the apprenticeship you will be awarded the L3 qualification in Information Communications Technician and BCS approved awards in ‘Generative AI’ and ‘Understanding Data in your Organisation’. The technician will also document issues, escalate complex problems, and contribute to the improvement of IT processes and support systems.  This is an excellent opportunity for individuals to begin a career in the IT industry.  Key responsibilities: Respond to IT support requests via phone, email, chat or ticketing systems Provide first line technical support for hardware, software, network and application issues Create and manage user accounts and user access for multiple line-of-business applications Guide users through troubleshooting steps and document resolutions Log, categorize and prioritize incidents and service requests in the ITSM tool Escalate unresolved issues to the appropriate second- or third-line support teams Assist with the build, installation and configuration of desktops, laptops, printers and mobile devices Assist with software installation, updates and licensing management Maintain accurate documentation of issues and solutions in the knowledge base Contribute to creating and updating user guides and FAQs Monitor system alerts and logs to proactively identify potential issues Perform routine system checks and updates to ensure optimal performance  Deliver a high standard of customer service and ensure timely follow-ups on open tickets Communicate clearly with technical and non-technical users Essential skills, characteristics and experience Minimum GCSE grade C or above in English and Maths essential. GCSE in IT or Science related subject would be beneficial.  Knowledge of windows and macOS, with some experience with Linux operating systems Familiarity with Microsoft technologies including Microsoft 365, office and Azure Basic understanding of network concepts (TCP/IP, DNS, DHCP) Experience with Active Directory, Microsoft Entra/AAD, and user account management Experience with laptop/PC diagnostics, upgrades and repairs Ability to diagnose and resolve technical issues efficiently Analytical mindset with attention to detail Strong interpersonal and communication skills Ability to interpret and explain technical concepts to non-technical users Ability to prioritise tasks and manage time efficiently Maintain accurate and detailed documentation Collaborate effectively with team members and other departments No formal experience is required but relevant technical enthusiasm and interest will be essential Willingness to participate in on-call rotations and respond to critical incidents after hours Ability to travel to customer sites when necessary (supervised) Physical ability to lift and move IT equipment (e.g. monitors, desktops) Due to the location of the SA group office and limited local public transport linked, the apprentice must be self-sufficient for travel arrangements Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard. The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome: Successful completion of the apprenticeship may lead to permanent employment within SA Group Employer Description:SA Group is a leading Cyber Security, P3M and Technical consultancy working collaboratively with customers to solve critical challenges. We combine exceptional delivery with the ability to call in highly technical, cyber or digital transformation specialisms at the right time, providing access to the deep expertise you need on a flexible basis.  After the apprenticeship:   Successful completion of the apprenticeship may lead to permanent employment within SA Group.  Further opportunities to grow within the company and take on more specialist roles.   What We Offer  Competitive salary and benefits package.  Opportunities for professional growth and certification.  Supportive and collaborative work environment.  Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Physical fitness ....Read more...

School Business Administrator Apprentice

Start your career in education and administration: The Mirfield Free Grammar is a friendly and inclusive secondary school committed to supporting both student achievement and staff development. We are seeking a motivated and organised Admin Apprentice to join our busy school office team, with additional support provided to the reprographics service. This role offers an excellent opportunity to gain hands-on administrative experience in a school environment while working towards a recognised apprenticeship qualification. Purpose of the Role; The purpose of the role is to provide effective administrative support to both staff and pupils, whilst maintaining a positive, professional and welcoming approach at all times. The successful candidate will play a key role in ensuring the smooth day-to-day operation of the school office and frontline reception services. Key Responsibilities: Providing administrative support to the school office team Reception duties, including welcoming visitors and dealing efficiently and professionally with enquiries from staff, parents/carers and visitors (in person, by telephone and via email) Acting as a positive and professional first point of contact for the school Maintaining accurate records, including pupil and staff data Assisting with filing, data entry and document preparation Supporting attendance, admissions and general school communications Assisting in rreprographics, including printing, copying, laminating and distributing resources across the school Ensuring reprographics equipment and supplies are well-maintained and stocked Supporting the school’s communication channels, including updating website content and assisting with social media posts in line with school guidelines Working collaboratively with staff to support the smooth day-to-day running of the school Ensuring company policies are followed, including health & safety  This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager, which is relevant to your role within the company, to meet the overall business needs. What We’re Looking For A positive, reliable and enthusiastic attitude Good communication and customer service skills Strong organisational skills with attention to detail Basic IT skills (e.g. Microsoft Office) Willingness to learn and undertake an apprenticeship qualification An interest in working in a school environment and supporting teaching and learning A basic understanding of digital communication tools or social media (desirable) What We Offer A supportive and welcoming school community Practical experience alongside structured apprenticeship training On-the-job mentoring and professional development Opportunities to develop transferable administrative and customer service skills Potential progression opportunities within education or administration Training:Level 3 Business Administrator Apprenticeship Standard, which includes: You will develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered in the workplace, and 20% of your working time will be dedicated towards training and learning new skills You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussion Training Outcome: Good prospects for progression to a full-time position for the right candidate dependant on funding Employer Description:This is an exciting time to join The Mirfield Free Grammar, part of the Great Height Academy Trust. The Trust currently comprises of six primary schools: three in Calderdale (The Greetland Academy, West Vale Academy and Bowling Green Academy), one in Leeds (Raynville Academy) and two in Kirklees (Carlinghow Academy and Marsden Junior School). We currently have two secondary schools (The Mirfield Free Grammar and Colne Valley High School). We also have a Trust Head Office based at Riverside Mills in Elland. Founded in 1667 The Mirfield Free Grammar and Mirfield College has a long established tradition of success and promotes values such as respect, honesty, integrity, morality and courtesy. We strive for excellence in everything we do. The MFG is a vibrant learning environment; everything we do, every decision we make is focused on the students and how we can inspire them to achieve the very best for themselves academically and personally.Working Hours :Term-time only - Monday - Friday, shifts to be confirmed, times to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Can Do Attitude ....Read more...

Trainee Auction Administrator Apprentice (BTG Eddisons Property Auctions)

You’ll be driven to ensure tasks are managed efficiently and that the quality of service is excellent. You'll develop strong relationships with everyone you deal with as you go about your daily work. You will be proactive, professional, organised and have an energetic can-do attitude. What you'll do: Sending Auction Agreement/Terms of business to the legal owners Prioritise your allocated valuers and support other team members when necessary Introductory call to the vendor to explain that terms of business have just been sent and to let you know if they need any help with anything Receive and manage customer enquiries in a timely manner (phone calls and emails), utilising every opportunity to exceed customer expectation Check and order Energy Performance Certificates where necessary Publish properties to portals, ensuring the information has been quality checked first Ensure properties are advertised on our website and external portals to the highest standard by spot checking listings Chase solicitors and vendors outstanding documents & ID checks when required Identify ways of improving customer service and make recommendations to your line manager Collate new lots ensuring properties are captured on a possible list if not fully instructed. Ensure all deadlines are met e.g. closing date, auction date for Auction Events Ensuring that all AML ID checks, signed terms, and entry fees are received from vendors prior to auction when required Ensure compliance is adhered to at all times, including compliance check all listings before going live and/or sending auction contract documentation Liaise with valuers where appropriate to ensure they’re aware of the status of the property and any issues that may arise Ensure contract paperwork is filled out accurately and sent to the relevant parties Maintain electronic files and databases, ensuring notes are added to our CRM system Support your line manager with daily tasks Assist in applying lot numbers Submit the final reserve prices, comms to vendors and produce the final reserve report Training: BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience Training Outcome: We are a dynamic and fast-growing property auction business, continually evolving across multiple offices and departments This is an exciting time to join our team, with real opportunities to learn, develop and build a strong foundation to your career As an apprentice, you'll gain hands-on experience in a supportive environment, with clear pathways for progression and potential future prospects within the business Employer Description:BTG Eddisons Property Auctions is one of the UK’s most established and respected auctioneers. Operating as the UK’s second largest auctioneer by volume, we host monthly national auction events featuring over 300 lots. We offer residential, commercial, mixed-use properties and land assets, supporting private sellers, corporate clients, local authorities and investors. Our auctions are structured around speed, certainty and clear timelines, ensuring confidence for all parties. By blending traditional auction principles with modern digital platforms, including Live Stream and Timed formats, we maximise exposure and efficiency. Backed by a national network and extensive bidder database, we offer a reliable, accountable route to market, delivering strong outcomes and a professional, five-star service at every stage of the process. You will work closely with you line manager to ensure a smooth and effective service for all customers, ensuring that compliance is adhered to at all times. Ensure that properties can ‘go live’ as soon as possible and that the post auction paperwork is sent in a timely and professional manner,. With support from your line manager you will provide an efficient and effective administrative support to the auctions team, ensuring tasks are managed efficiently and that the quality of service is excellent. You will be proactive, professional, organised and have an energetic can-do attitude.Working Hours :Monday to Friday 9.00am - 5.00pm, (30 mins for lunch)Skills: Attention to detail,Organisation skills,Team working,Excel, Word & Outlook,Quick learner,Ability to prioritise,Fast paced environment,Self-motivated,Able to work alone ....Read more...

Junior Sous Chef

Junior Sous ChefLocation: Maida Vale, London Salary: Circa £50,000 to £55,000 packageWe are looking for a Junior Sous Chef to join a busy, high-quality pub and restaurant in Maida Vale.This is a great opportunity for a strong Chef de Partie or existing Junior Sous Chef who wants to take the next step in a serious food-led kitchen.The venue is a stunning four-storey pub, with a different guest experience across each floor. The food is built around British produce, strong suppliers, seasonal ingredients and proper cooking.You will need to be confident in a fast-paced kitchen, able to lead from the front, and comfortable supporting a team through busy service.What you will be doing: Supporting the Sous Chef and Head Chef with daily kitchen operationsLeading sections during busy servicePreparing, cooking and presenting high-quality seasonal dishesHelping maintain consistency, standards and attention to detailSupporting junior chefs with training, prep and service organisationAssisting with stock control, labelling, storage and rotationMaintaining strong food safety and kitchen hygiene standardsContributing ideas for seasonal menus and new dishesHelping create a calm, positive and professional kitchen culture About you: You will be a strong Chef de Partie or Junior Sous ChefYou will have experience in a fresh-food kitchenPremium pub, casual dining, fine dining or quality restaurant experience would suit wellYou will understand classical cooking techniquesYou will be confident working under pressureYou will have strong food safety and kitchen safety knowledgeYou will care about consistency, presentation and detailYou will communicate well and lead by exampleYou will want to learn, progress and grow within the business What is on offer: Salary package circa £50,000 - £55,00050% off food and drink across the groupService charge paid to the teamWeekly access to tips through a digital tip jarBenefits platform with discounts on gyms, shopping, travel and hospitality24/7 health and wellbeing supportFinancial wellbeing platform with access to earnings before paydayStaff meals on shiftReferral bonus scheme1-year anniversary overnight stay Career progression within a growing restaurant groupOngoing training and development This role would suit a chef who wants to work in a busy London venue with proper produce, strong standards and clear career progression.Apply now to find out more. ....Read more...

Brand Marketing & Integration Manager

JOB DESCRIPTION Job Title: Brand Marketing & Integration Manager- Pro-focus Location Vernon Hills, IL Department: Rust-Oleum US Marketing SUMMARY STATEMENT: Manages the development and execution of Rust-Oleum's pro-focused and industrial brand and marketing strategies across assigned product platforms, supporting growth within professional, trade, and channel-driven environments. Translates pro customer, competitive, and category insights into compelling brand narratives, messaging frameworks, and campaign strategies that connect product strategy to marketing activation. Develops creative briefs and partners with internal teams and external agencies to bring big ideas to market, ensuring integration across pro and multi-channel touchpoints and alignment with brand positioning. Owns the end-to-end campaign workflow, driving cross-functional collaboration with Product, Sales, and Marketing to deliver on-time, on-budget, and on-brand execution in support of commercial and category objectives. JOB RESPONSIBILTIES: Partner with Pro-focused Product Development, Sales, and Business Unit leaders to develop go-to-market (GTM) marketing strategies and plans that align product launches, extensions, refreshes and growth initiatives with professional customer needs and marketing activation. Translate business, market, and pro customer insights into clear brand positioning, value propositions, and integrated marketing plans that support brand, category, and commercial growth within professional channels. Lead the development of campaign strategies and creative briefs tailored to professional audiences, clearly defining objectives, target segments (e.g., contractors, installers, dealers), key insights, and success metrics. Partner with creative agencies and internal teams to develop breakthrough, pro-relevant ideas and campaigns that bring brand strategy to market and drive measurable impact across pro touchpoints. Manage the end-to-end campaign process, from concept and creative development through asset delivery, ensuring alignment with business strategy, timelines, budgets, and professional channel execution. Collaborate across marketing teams to ensure cohesive messaging and activation across pro and multi-channel environments, including sales, digital, trade, retail, and partner-led touchpoints. Serve as the primary brand marketing liaison to Product for assigned categories, ensuring marketing initiatives support pro-centric commercial objectives, growth logic, and in-market execution. Coordinate cross-functional input from Product, Sales, and Marketing to deliver cohesive pro-focused GTM plans. Monitor brand health, campaign performance, KPIs, and pro category trends; partner with analytics and insights teams to optimize messaging, media, and activation across professional channels. Contribute to the development of frameworks, tools, and processes that improve pro-focused campaign planning, creative alignment, speed to market, and marketing efficiency. Support brand architecture, identity, and positioning initiatives led by the Director, ensuring consistency and relevance across assigned pro product platforms and audiences. QUALFICATIONS: Bachelor's degree in Marketing, Communications, Business, or a related field. 7-10 years of progressive marketing experience, with a strong background with industrial, B2B, or trade-driven environments and audiences, including expertise in brand strategy, go-to-market planning, and integrated campaign development. Demonstrated understanding of product commercialization and launch planning for professional audiences, including contractors, installers, dealers, distributors, or other skilled trade or enterprise customers. Experience partnering cross-functionally with Product, Sales, Trade and Marketing teams to align commercial objectives with marketing strategies across direct, distributor, and trade channels. Strong background developing brand narratives, positioning frameworks, creative briefs, and campaign plans that connect customer insights, category needs, and real-world jobsite or professional use cases. Excellent project management and prioritization skills, with the ability to lead multiple campaigns, launches, and workstreams simultaneously in a fast-paced, matrixed environment. Strong analytical and strategic thinking skills, with experience leveraging performance data, customer feedback, and market insights to optimize campaign effectiveness and support business growth. Effective communicator and influencer, capable of aligning diverse stakeholders, building credibility with marketing, product and sales; fostering trust across functional and regional partners. Experience managing creative partners to deliver integrated, results-driven marketing programs that support professional channel needs. Ability to advise team members on meeting timelines, resolving executional or technical challenges, and adapting plans to evolving business needs. Skilled at collaborating with customers, channel partners, and internal peers on initiatives that impact multiple departments and drive shared business outcomes. Experience supporting or executing business planning, budget management, forecasting, and organizational priorities aligned to commercial and growth objectives. Salary Target Range: $105,000 - $130,000, bonus eligible From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...

Dispatcher, Public Safety

Who we are…  The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams:  the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are looking for a reliable and detail‑oriented individual to join our PNE Public Safety Team. Event Dispatchers act as the central communications hub, coordinating calls from Security, First Aid/Medical, Facilities & Maintenance, and Event Ops to ensure timely response and smooth event operations. They maintain real‑time digital logs, uphold radio discipline, and escalate urgent issues to on‑duty leadership. If you excel in fast‑paced environments and have strong communication skills, this is an excellent opportunity for you.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as a Dispatcher, your primary accountabilities will be to: Serve as the central communications point for PNE event operations, ensuring timely and effective coordination across Security, First Aid/Medical, Facilities & Maintenance, and Event Operations.Manage high‑volume inbound and outbound radio communications, maintaining clear, professional, and concise messaging at all times.Receive and assess incident and service requests, asking brief follow‑up questions to determine key details such as location, hazards, urgency, and resource needs.Dispatch appropriate response teams, including Security, First Aid, and Facilities; according to established protocols.Support emergency response situations by following approved communication scripts, escalation procedures, and notification pathways.Maintain radio discipline and prioritize calls effectively during peak operational periods.Document all calls, actions, and updates in a computer‑based dispatch log with accuracy and attention to detail.Provide shift handover summaries and assist with incident documentation following events or significant occurrences.Perform other related duties as assigned to support overall event safety and operations. What else? 1–2 years of experience in dispatch, call centre work, security operations, event operations, control‑room monitoring, or another fast‑paced communications environment.Strong verbal communication skills with a clear and professional radio presence.Computer literacy and comfort learning new systems (Microsoft Office experience is an asset).Ability to document calls in real time with strong accuracy (approx. 35+ WPM).Demonstrated ability to remain calm, focused, and effective during stressful or high‑pressure situations.High attention to detail with strong organizational, prioritization, and time‑management skills.Ability to handle confidential information with professionalism and discretion.Reliable attendance and flexibility to work event‑based schedules.Familiarity with multi‑channel radio operations and incident logging systems.Working knowledge of emergency communications principles.ICS (Incident Command System) familiarity is considered an asset.Must be available to work a flexible schedule that includes evenings, nights and weekends.Candidates must undergo a Criminal Record Check Who are you? Skillful communicatorProactiveReliable  Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.  The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.  ....Read more...

Oral Health Nurse - Yorkshire region

Oral Health and Dental Nurse jobs in Yorkshire. As an Oral Health Nurse you will not only provide exceptional chairside support — you’ll also play a key role in delivering targeted oral health education, prevention, and promotion to patients and communities across the Yorkshire region. This is more than a clinical role. It’s an opportunity to make a meaningful impact, grow professionally, and be part of a team that truly values your contribution. Practice Highlights Modern, fully equipped surgeries with digital dental technology Supportive team of experienced clinicians and nurses Active involvement in community and public health initiatives Convenient transport links and/or parking A warm, welcoming, patient-focused culture What You’ll Be Doing Deliver Oral Health Clinics across practices in the Yorkshire region Provide oral health prevention, education, and promotion to patients and the general public Offer preventative advice and interventions to targeted groups (e.g., older adult caregivers, antenatal groups, early years settings) Provide integrated general and oral health advice in line with treatment plans Work with early years groups in general practice, offering short targeted interventions Support dentists during a wide range of clinical procedures where needed Prepare and maintain instruments, equipment, and materials Uphold the highest standards of infection control and surgery cleanliness Maintain accurate patient records and handle related administration Contribute to a warm, friendly, and positive environment for both patients and the team Skills & Attributes We’re Looking For Qualified, GDC-registered Dental Nurse Additional qualification in Oral Health (either a 2-year OHP Practitioner Course or the Flexible Commissioning/HEE Max Course) Confident, professional communicator able to engage diverse groups Excellent attention to detail and strong organisational skills Comfortable working both chairside and in community/public health settings Compassionate, patient-centred approach Proactive attitude towards ongoing learning and development What We Offer Competitive and Negotiable hourly rates Additional holiday accrual with length of service Supportive team environment and structured onboarding Opportunities for further development and career progression Uniform provided Indemnity covered, GDC registration and DBS check paid DBS check paid If you’re passionate about improving oral health outcomes for patients and wider communities across Yorkshire; being able to collaborate with colleagues with access to ongoing training, development and clear progression pathways. If you want to develop your career with flexibility and potential to explore roles across the UK then we would love to hear from you. ....Read more...

Electrical Project Manager | MEP

An established MEP contractor in North East London is looking for an Electrical Project Manager to take the reins on project delivery and play a central role in the company's next chapter. The mechanical and electrical contracting sector across London continues to see sustained demand, particularly within higher education and commercial environments where ageing building services infrastructure requires constant upgrade, maintenance, and replacement. For experienced electrical professionals who want more than just another PM role, this position offers something rare: the chance to step into a business where your work directly shapes operations, client relationships, and long-term growth. About the Company This respected MEP contracting firm has built a strong reputation delivering building services projects across London and the South East. Their client base is anchored in the higher education sector, with long-standing relationships across multiple London universities, alongside commercial and industrial work. The business is NICEIC-approved, holds a track record of quality delivery, and operates from offices in Woodford Green, North East London. As part of an ongoing leadership transition, the Directors are looking to strengthen the senior team with a capable project manager who can take genuine ownership of delivery and grow with the business over the coming years. The Role This Electrical Project Manager position in Woodford Green goes beyond standard project delivery. You will manage commercial and industrial electrical installation projects end to end, while also fulfilling the role of NICEIC Qualified Manager, responsible for liaising directly with the governing body during annual inspections and maintaining the company's accreditation standards. Day to day, the role is approximately 90% office-based with site visits for surveys, client meetings, and inspections as the projects demand. There is scope for occasional working from home. Critically, this is a position for a project manager who wants to step up and run with the opportunity, not someone looking for a quiet final posting before retirement. What the role involvesTaking full ownership of electrical installation projects from estimation and pre-construction through to delivery, commissioning, and handover across London and the South EastActing as the company's NICEIC Qualified Manager, ensuring all work meets the required standards and managing the annual inspection process with confidenceCollaborating with the Directors on MEP trades estimation, pre-construction planning, and contract review, identifying risks and suggesting modifications where necessaryManaging project teams and subcontractors through the full project lifecycle, from initial planning and scheduling through to practical completion and client sign-offDeveloping detailed project programmes for electrical and building services installation activities, coordinating with mechanical trades and wider project stakeholdersReviewing and approving materials, equipment, and technical submissions for electrical systems to ensure compliance with current regulations and client specificationsBuilding and maintaining strong client relationships, particularly within the higher education sector, to support repeat business and long-term partnershipsWhat you will needRecognised electrical qualifications such as City and Guilds, NVQ Level 3, BTEC Level 3, HNC, or equivalent, with a building services or electrical biasCurrent 18th Edition BS 7671 wiring regulations certification and the ability to act as NICEIC Qualified Manager, handling inspections and compliance requirementsProven experience managing electrical installation projects within commercial, industrial, or institutional environments, with education sector exposure being particularly valuableConfidence managing multiple subcontractors across small to medium-sized projects, with strong organisational and scheduling abilitiesCommercial awareness with experience contributing to estimation, contract review, and cost management on MEP projectsStrong digital skills and the ability to build lasting client relationships through clear communication and consistent deliveryThe ability to work with autonomy, make sound decisions under pressure, and take ownership of outcomes without requiring constant supervisionWork PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. What is on offer A competitive salary of £60,000 for a capable project manager ready to make an impact from day oneA genuine career progression pathway, with the potential to grow into a senior operational or general management role as part of the company's long-term leadership transitionAn office-based role in Woodford Green with flexibility for working from home and site visits across London and the South EastThe chance to work closely with the Directors and have real influence over how the business operates and growsA varied project portfolio spanning universities, commercial buildings, and institutional clients across the capitalA straightforward, no-nonsense working culture within a tight-knit team that values technical competence and getting the job done properlyWhy Building Services and MEP? The building services and MEP sector is one of the most secure and rewarding areas of UK construction. Regulatory tightening, net-zero targets, and the sheer volume of ageing electrical infrastructure across London's educational and commercial estate mean that qualified electrical professionals with project management capability are in sustained demand. For those working in Electrical Project Manager roles in London and the wider South East, salaries remain competitive and career mobility is strong. Professionals who combine genuine electrical knowledge with project leadership and client management skills will find themselves well positioned for years to come, particularly within specialist MEP contractors where their expertise is valued and their contribution is visible. This Electrical Project Manager opportunity in Woodford Green is presented by The OHUB UK, connecting ambitious professionals with career-defining roles across construction and building services. ....Read more...

Application Support Lead Apprentice (L4) - Amey

Whether you’re looking to grow your skills through a graduate programme, apprenticeship, or placement, we embrace difference and believe everyone deserves the chance to fulfil their potential. Develop, get training, earn a salary, and make an impact whilst doing work that matters. Join us on one of our early career’s programmes, and you can be part of the teams working on complex projects that are making a difference. Want to build an extraordinary career? Take a look below.   Working as part of a dedicated on-site team you will provide system administration and 1st line support for a complex physical network within Microsoft environment. Purpose of the Role: As an Apprentice IT Analyst, you will provide first-line IT support and assist with maintaining systems and services. You’ll gain hands-on experience in troubleshooting, system administration, and supporting IT projects while learning from experienced professionals. As you progress through the apprenticeship program, you will work toward achieving key responsibilities: Key Responsibilities:  Provide technical support: Act as the first point of contact for IT queries via phone, email, or support portal  Assist with system administration: Help manage user accounts, O365 mailboxes, and Active Directory tasks Support IT services and tools: Monitor systems, troubleshoot issues, and maintain applications such as CAFM Contribute to projects and improvements: Participate in IT initiatives, documentation, and knowledge-sharing activities  As part of your Apprenticeship, you will be enrolled onto an Application Support Lead Apprenticeship Level 4 qualification which normally runs for 15-months plus EPA. You will be fully supported by our partnered college to achieve this qualification by attending online sessions per week, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office.    We want to hear from you if you have:   Minimum 2 GCSE’s maths and English are required  The role is particularly suited to those who have already completed a Level 3 apprenticeship, such as Digital Support Technician or IT Support Technician, or have relevant experience in IT support or customer service roles. However, this is not mandatory Available to join the programme ASAP High level of motivation and initiative; self-starter   Please note DV clearance check will be required if you are successful in your application Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Level 4 Application Support Lead standard. The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/applications-support-lead-v1-0Training Outcome:This is a permanent position. The successful candidate at completion of the apprenticeship will have gained a Level 4 qualification as an Application Support Lead.Employer Description:We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future.  We combine exceptional expertise in Consulting & Design, Advisory & Analytics, Transport Infrastructure and Complex Facilities to design, manage, and maintain clients’ assets throughout their lifetime.  Our leading data and analytics capability enable us to create transformative solutions that strengthen resilience and drive sustainable improvements.  We embrace difference and support individuals to work in ways that work best for them. We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected.  To find out more take a look at our website. Join us on OUR Apprenticeship programme and we will invest in you to become the best version of yourself.   Career Development – we will provide you with a clear career path by tailoring a program that’s unique to you.  Support Network – you will be partnered with a dedicated buddy and mentor, as well as a community of peers who share your level, building a strong network that will support you forward every step of the way.  Pension – a generous pension scheme to which we will contribute  Holidays – minimum 24 days holiday, bank holidays and the option to buy additional days.  Social Value – you will get two Social Impact Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives and, where eligible, participate in the Duke of Edinburgh Gold Award.  Choices - our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership.  Save with Amey - our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers.  Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative ....Read more...

IT SUPPORT APPRENTICE

The IT team supports all staff and volunteers working across multiple sites in southeast London. This includes our Sydenham and Orpington sites, our shops, and the ability for people to work remotely. Our IT department includes the following functions: An in-house IT helpdesk support team that provides telephone, virtual and deskside support for common IT issues (Account management and administration, IT hardware/software issues, printing, telephony, etc.) This includes a 24/7 out-of-hours on-call service for clinicians/staff who require IT support outside of core office hours Support for the core networking, server infrastructure, and associated design and maintenance This is provided by a combination of external contractors and our in-house IT team In-house Database administration which provides detailed analysis, reports and design changes to our Patient Record System (as well as to HR and other departmental database systems as necessary) Development and implementation of Ad-Hoc Projects – such as IT Equipment rollouts, upgrades to IT infrastructure, and implementing new systems according to organisational need This work is carried out by a combination of internal and external IT resources Primary Job Purpose: To provide excellent customer service to all those requiring IT support onsite and offsite (using provided remote IT support tools) To record all requests for IT support on the IT helpdesk system, escalating any priority calls as required To respond to and resolve first line IT support queries as per IT service desk SLA Assist with setting up and maintaining computers, laptops, mobile devices, user accounts and AV devices Support common software applications (e.g. Microsoft 365, email, collaboration tools) Distribute and install print toners when required Escalate more complex issues to senior IT staff or external providers Other activities and IT related projects, including the logging of IT assets, following the joiners and leavers process, and assisting the IT team with software patching, desktop upgrades, IT equipment office moves and support the IT team with IT project work as required Support staff with the use of IT and AV equipment Learn and follow IT policies, data protection, and cybersecurity best practices C1: Customer Focus: Attend to and manage IT service desk phone calls, providing suitable responses and ensuring the creation of a helpdesk ticket for every call on the IT Helpdesk system Address and resolve first-line IT support calls through email, telephone, and talking to the user Provide desk-side support by visiting staff when necessary to resolve issues Respond to faults, assistance requests, and change requirements Ensure that the IT new starter, mover and leaver process is followed Collaborate with other IT staff to assist in project work C2: Self-Management and Problem Solving: Identify and flag IT helpdesk calls which are impacting staff Whenever possible, aid the IT team in tasks such as software patching, desktop upgrades, and other IT-related projects Ensure that incoming and outgoing IT assets are properly labelled and recorded in the IT asset management system C3: Working with Others: Work with the IT team to help deliver projects, system builds and application installations Provide temporary cover for the IT Support team in their absence Provide first line support to staff who require assistance with Microsoft applications Training: An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studyingInformation Communication Technician Level 3 apprenticeship standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 Information Communication qualification Training Outcome: Over 90% of our apprentices move on to permanent full-time employment in the tech industry There are also opportunities to extend your training with a higher-level Apprenticeship Programme Just IT have already helped over 1000 people start their tech and digital careers with an apprenticeship Employer Description:A warm welcome to St Christopher'sWe are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you. We passionately believe in the words of our founder, Dame Cicely Saunders, who said: “You matter because you are you and you matter until the last moment of your life.” That means we’ll listen to your story, adapt our treatments and advice to suit your particular needs, and we won’t stop until we can give you the best possible support. The hospice itself is a friendly, vibrant place, and as unlike a traditional hospital as we can make it. But rest assured, our medical and nursing care is excellent and our clinical teams are highly professional and devoted to doing their best for you. However, as we often say, we’re more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home. If you’re one of them, we are ready to help you too.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Business Administration Apprentice - Nottinghamshire Torch SCITT (Nova Education Trust)

Purpose of the Role The Business Administrator Apprentice will provide effective administrative and operational support to members of the Nottinghamshire TORCH SCITT team. Working closely with the SCITT Operations Manager and the wider team, the role is designed to develop the apprentice’s knowledge, skills and behaviours in line with the Level 3 Business Administrator Apprenticeship Standard, while contributing to the efficient running of recruitment, onboarding, training and compliance activities across the SCITT. Key Responsibilities: Recruitment and Onboarding Support trainee recruitment administration, including interview scheduling, candidate communication and references Assist with interview and assessment activities Support trainee onboarding, ensuring documentation is accurate, complete and compliant Undertake safeguarding and regulatory checks in line with Trust and statutory requirements Monitoring Trainee Progress Support administration and monitoring of trainee progress throughout the SCITT programme Maintain accurate attendance, progress review and compliance records Assist with tracking trainee engagement, milestones and outcomes using internal systems and DfE portals Support meetings and correspondence linked to trainee progress, attendance and welfare Escalate concerns appropriately under the direction of the SCITT Leadership Team  Business Administration and Compliance Assist with maintaining the Single Central Record, personnel files and archiving systems Support administration related to health and safety statutory obligations Assist with HR management systems and associated processes Support the accurate use and management of Department for Education portals Communication and Customer Service Provide reception and front-line support, responding professionally to telephone and email enquiries Communicate effectively with trainees, partner schools and external agencies Meet and greet visitors attending training events and meetings Marketing and Social Media Support marketing and promotional activity for Nottinghamshire TORCH SCITT Assist with maintaining and updating the ‘Get Into Teaching’ website and other digital platforms Support the creation, scheduling and monitoring of social media content Assist with marketing activity for recruitment, events and open days Maintain records of marketing activity and engagement Training, Events and Meetings Support the planning, preparation and delivery of SCITT training events Take accurate minutes of meetings, including leadership, governance and trainee attendance meetings Apprenticeship Development Engage fully with off-the-job training and complete all required assessments Apply apprenticeship learning to day-to-day work Demonstrate professional behaviours including organisation, confidentiality, adaptability and teamwork  General Responsibilities Uphold safeguarding, health and safety, equality and diversity policies Promote the values and professional reputation of Nottinghamshire TORCH SCITT and Nova Education Trust Work flexibly as part of the SCITT administration team Use Trust IT systems securely and effectively Participate in performance management, supervision and professional development Training: Business Administrator Level 3 Functional Skills in English and maths if required 21 months inclusive of 3 month EPA period Monthly College attendance – one day per month Nottingham City Hub Campus Please note that as this is an apprenticeship standard you will be required to sit an end point assessment. Please click on the link below for more information regarding End Point Assessment: https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 Term time only.Training Outcome:Someone applying for this Business Administrator Apprentice (Level 3) role at Nottinghamshire TORCH SCITT would have strong and flexible future career prospects, particularly within education, business administration, and the wider public or third sector with possible progression to a permanent business/admin role within Nottinghamshire TORCH SCITT or Nova Education Trust following successful completion of the apprenticeship. Opportunities for development into specialist areas, such as: Recruitment and onboarding Safeguarding and compliance Marketing and communications Data management and reporting Opportunity to progress to: Higher or advanced apprenticeships (e.g. Level 4, 5 or 6 in Business, HR or Leadership) Professional qualifications in business administration, HR, or education management Strong foundation for further study or careers in: Education administration School or trust operations Public sector or charity administration Employer Description:Nottinghamshire TORCH SCITT is a well-established School-Centred Initial Teacher Training (SCITT) provider, delivering high-quality teacher education across Nottinghamshire and the wider region. The organisation is run by Nova Education Trust, a dynamic and growing Multi Academy Trust based in the East Midlands. Our Trust Group is committed to providing high quality education to all our students, regardless of their backgrounds. TORCH SCITT works in partnership with a wide network of primary and secondary schools to provide outstanding initial teacher training programmes. The SCITT has a strong reputation for developing reflective, resilient and highly effective teachers who are well prepared for the demands of the classroom. Trainees benefit from a carefully structured programme that combines academic rigour with extensive, hands-on school-based experience. Nova Education Trust places collaboration, professional development and inclusion at the heart of its work. The Trust is committed to supporting staff at all stages of their careers, fostering a positive culture where continuous improvement, wellbeing and high standards are prioritised. Innovation in teaching and learning is encouraged, alongside a strong focus on safeguarding, equality and diversity. As an employer, Nottinghamshire TORCH SCITT offers the opportunity to be part of a dedicated and supportive team with a shared purpose of shaping the next generation of teachers. Staff are valued for their expertise and contribution, and are supported through high-quality professional learning, clear leadership and a strong sense of teamwork. Working for Nottinghamshire TORCH SCITT means contributing to an organisation that is passionate about education, committed to excellence, and focused on making a meaningful difference for trainees, schools and communities. https://www.teachnottinghamshire.co.uk/ https://www.novaeducationtrust.net/          Working Hours :Monday - Friday, 8.00am - 3:30pm (30-minute lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative ....Read more...

Logistics Coordinator, Corporate Partnerships

Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams:  the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The PNE’s Sales, Marketing & Business Development Department oversees the company’s marketing, corporate partnerships, group sales, facility sales, business development and TicketLeader.  Our team are hardworking and motivated individuals that have a passion for the events industry and the PNE. Logistics Coordinator, Corporate Partnerships will report to the Account Manager, Corporate Partnerships.  This position plays a critical role in the logistics and day-to-day coordination of partnership activities across all business streams.  The position requires a high degree of attention to detail, client and partner service, logistics and creativity.  Logistics Coordinator, Corporate Partnerships is pivotal in project management and communication. Additionally, this role will have the opportunity to contribute to the success of potential PWHL and other third-party partnership opportunities, including the highly anticipated opening of the new Freedom Mobile Arch in 2026.Why join our Team? Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced sales & marketing cultureCollaborates with all departments in a positive and proactive wayProud to be a part of the growth of one of Vancouver’s most iconic institutions What will you do this year?In your role as Logistics Coordinator, Corporate Partnerships, your primary accountabilities will be:Logistic Coordination Maintains accurate customer relations account records through Momentus System.Develop and maintain good working relationships and trust with key sponsors, partners and clients.Assist in conceptualizing and building competitive proposals for sponsorship programs and sampling programs that help the PNE and its sponsors meet objectives and build long term relationships.Lead inbound XM opportunity sales with brand direct and agency contacts.Manage the execution, including contractual details and on-site logistics, of sponsorship and sampling programs.Assist in budget management within corporate partnerships and digital signage throughout the site.Liaise with partners and clients from contract through to delivery to ensure partnership objectives are met and provide support and direction to the PNE departments on the partnership.Represent partners’ and clients’ interests while delivers the PNE business objectives and minimizing PNE risk.Work with the Account Manager to complete detailed wrap reports every year for PNE partners.Assist and leverage corporate partnerships to secure prizing for the PNE Charity auction and other PNE events.Collaborate with the marketing team to maximize productivity through process and technology optimization.Oversee day-to-day logistics required to deliver all necessary assets as outlined in partner contracts, including partner recognition requirements; activation move-ins and outs, social channel requirements, proofing of documentation, service orders, etcUtilize standardized processes, policies, and tools to manage corporate partner relationships effectively.Ensure all corporate planning timelines are met consistently.Maintain clear and timely communication with internal teams and external stakeholders.Track potential sponsors through the sales cycle, ensuring accurate CRM records.Assist in inbound experiential marketing (XM) sales opportunities with brand and agency contacts.Assist in the execution of sponsorship and sampling programs, including contractual and on-site logistics.Leverage partnerships to secure prizing for charity auctions and other PNE events.Bring enthusiasm and a positive attitude to your work and team interactions. What else? Minimum of 1-2 years experience in partnership co-ordination with a proven track record of relationship growth.Proven success in a similar role, with a solid understanding of both sales and marketing responsibilities.Creative thinker with the ability to innovate and collaborate effectively across teams.Strategic and positive team player skilled in facilitating marketing and sales conversations with partners and internal stakeholders.Strong capability to represent external brands while aligning with PNE’s objectives.Strong problem-solving skills, critical thinking, and conflict resolution abilities.Ability to thrive in a fast-paced, high-pressure environment while managing multiple tasks.Flexibility to work events during evenings, weekends, and holidays as needed.Passionate about your work and committed to delivering results with enthusiasm.Successful candidates must undergo a Criminal Record Check. Who are you? Strategic and creativeResults-orientedTactful change makerCommitted to striving for excellenceCreative and collaborative team playerEager to make a difference Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $53,000 - $58,000 per annum.  The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures.  As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...

Applications Systems Lead

Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams:  the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The Applications Systems Lead will serve as a pivotal leader responsible for the end-to-end implementation and ongoing maintenance of the organization’s Momentus ERP system. This role requires deep expertise in integrating ERP with various internal and external systems, as well as the vision to architect, develop, and sustain a robust data warehouse and a comprehensive central dashboard to drive strategic decision-making. The Applications Systems Lead will report directly to the IT Director. Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as Applications Systems Lead, your primary qualifications will be to: Lead the planning, execution, and rollout of Momentus ERP implementation projects, ensuring alignment with organizational goals and business processes. Oversee the daily maintenance and troubleshooting of the ERP system, proactively addressing performance, security, and functionality issues. Oversee information security practices for ERP and related systems, including access controls, compliance with data privacy regulations (e.g., FOIPPA), and coordination of disaster recovery and business continuity planning. Design and execute system integration strategies to connect the ERP with a broad landscape of internal platforms and third-party solutions, ensuring seamless data flow and operational efficiency. Develop and manage the organization’s enterprise data warehouse, including data architecture, ETL processes, and data governance policies. Collaborate with key stakeholders to define requirements and deliver a central dashboard that provides actionable business intelligence, KPIs, and real-time analytics. Ensure data quality, integrity, and security across all information systems and reporting platforms. Manage vendor relationships, contract negotiations, and service level agreements related to ERP and integration tools. Lead and mentor a team of IS professionals and project staff, providing guidance and professional development opportunities. Stay informed on the latest trends, technologies, and best practices in ERP, data management, and system integration. Prepare reports and make presentations to senior leadership on project status, risks, and strategic opportunities. Conduct training of various systems team members showcasing functionality, features and processes to various stakeholders Create and maintain knowledge base and document processes  What else? Bachelor’s degree in information systems, Computer Science, or a related field. Hands-on experience in data warehouse architecture, development, and administration. 5+ years of experience managing ERP implementations and integrations. Strong understanding of business processes in finance, supply chain, human resources, and other core functional areas. Proficiency in SQL, Data warehouse, ETL tools, and data visualization platforms (e.g., Azure Data Factory, Power BI, Tableau). Experience integrating disparate systems using APIs, middleware, or other integration platforms. Excellent project management, leadership, and communication skills. Ability to analyze complex business requirements and translate them into effective technical solutions. Strong organizational skills and attention to detail. Hands-on experience with ERP platforms, data lake, data visualization tools is preferred.Hands-on experience with cloud-based infrastructure and SaaS solutions (preferably Momentus and UKG is preferred.Prior experience in a similar leadership role overseeing digital transformation initiatives. Knowledge of data privacy regulations and cybersecurity best practices. Successful candidates must undergo a Criminal Record Check.  Who are you? Strategic thinker with strong problem-solving abilities. Collaborative team player who can work cross-functionally and inspire others. Adaptable to changing environments and capable of managing multiple priorities simultaneously. Strong communicator with the ability to present complex information clearly to non-technical stakeholders.  Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $100,000 - $110,000 per annum.  The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures.  As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...

Director, Production

All About UsReporting to the Vice President of Operations at the PNE, this role provides strategic leadership for all technical production and operations across PNE venues, delivering world-class support for concerts, festivals, trade shows, sporting events, and special events.Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams:  the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.Reporting to the Vice President of Operations at the PNE, this role provides strategic leadership for all technical production and operations across PNE venues, delivering world-class support for concerts, festivals, trade shows, sporting events, and special events.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as Director, Production, your primary accountabilities will be to:Production Leadership & Oversight Lead all technical production operations across PNE venues, including concerts, festivals, trade shows, sports, and special events.Supervise, schedule, and coordinate IATSE crews for load-ins, show calls, and load-outs. And non-unionDevelop and enforce venue production policies, procedures, and safety protocols in compliance with WorkSafeBC standards. Technical Systems Management Oversee Maintenance, repair, and upgrade of all venue technical systems, including rigging, lighting, audio, video, digital screens, and power distribution infrastructure.Coordinate regular testing, documentation, and preventive maintenance programs to ensure reliability and compliance.Oversee in-house AV systems supporting small boardrooms, press conferences, and meeting spaces, including setup, troubleshooting, and vendor support. Event Advancement & Execution Serve as the primary technical production liaison for promoters, tour managers, resident tenants, and event producers.Advance all technical details, ensuring each event’s requirements are met efficiently and within venue capabilities.Develop comprehensive production schedules, crew calls, and technical documentation for all events.Provide on-site leadership during high-profile events, ensuring smooth coordination across departments.Maintain strong working relationships with preferred production vendors and suppliers for rigging, staging, lighting, sound, and video.Negotiate service agreements and pricing to ensure cost-effective, high-quality outcomes.Foster positive relationships with national and international concert promoters, touring productions, and event organizers to reinforce PNE’s reputation as a premier venue destination.Ensure both internal and external events have the proper sound management plans in place for their events and are compliant to the city sound bylaw.  For some indoor and outdoor events the position will required to be onsite to manage sound levels with the promoter and the community relations team. Financial Management Prepare and present accurate technical production cost estimates for concerts, corporate events, and internal projects.Track, reconcile, and report on event technical production budgets and labor costs.Contribute to the development of annual department budgets and long-term capital investment planning for technical production systems.Partner with the Sales. Events, Operations, and Guest Experience teams to ensure cohesive event delivery.Participate in pre-event planning and post-event debriefs to align production logistics with client expectations.Maintain clear communication with touring personnel, management, and staff to resolve technical and logistical challenges proactively. What else? Bachelor’s degree in Technical Theatre, Event Production, or a related field (or equivalent experience).Minimum of 10 years in live event or venue production, including at least 5 years in a leadership role overseeing multi-venue or arena-scale operations or touring management.Demonstrated experience managing concerts, sporting events, exhibitions, and large public gatherings.Proven experience working with IATSE or similar stagehand unions.Strong technical expertise in audio, lighting, video, rigging, and power systems.Strong leadership, communication, and interpersonal skills.Excellent budgeting, estimating, and financial management abilities.Proficiency in production and venue management software (e.g., AutoCAD, Vectorworks, VenueOps, Microsoft Office).Ability to multitask and manage high-pressure environments with professionalism and calm.Availability to work evenings, weekends, and holidays as required by the event schedule.Successful candidates must undergo a Criminal Record Check. Who are you? OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.Preference will be given to candidates who submit their resume/cover letter before Sunday, March 01. We look forward to hearing from you!Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $130,000 - $150,000 per annum.  The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures.  As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...