Key Responsibilities:
Provide first-line technical support to clients via phone, email, and helpdesk ticketing system
Diagnose and troubleshoot basic IT issues, escalating more complex problems to 2nd or 3rd line support as necessary
Support users with hardware, software, and network problems, VoIP related queries and problems
Assist in managing and maintaining user accounts, passwords, and permissions
Perform basic setup and configuration of computers, printers, and other peripherals and Install and configure software, ensuring licensing compliance
Maintain accurate and up-to-date documentation of incidents and resolutions in the helpdesk system
Maintain and create internal documentation and customer knowledge-base documentation
Provide excellent customer service, ensuring client satisfaction
Training:Why choose our Azure Cloud Support Specialist apprenticeship?The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowershellTools and technologies learned
Learners will learn to use:
Microsoft Azure
Microsoft 365
Windows 10
AWS
Linux
PowerShell
Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
What We Offer:
Comprehensive on-the-job training, including shadowing more experienced team members and attending technical workshops
Support with IT-related qualifications
A friendly and supportive work environment with opportunities for career growth
Exposure to a wide range of IT systems and real-world technical issues
The opportunity to work with a variety of clients from different industries
Employer Description:We are a small but dynamic Managed Service Provider (MSP) offering IT support to a variety of clients across multiple sectors. We pride ourselves on delivering excellent customer service and innovative solutions to help our clients succeed.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental,Have used Office 365,Have used Active Director,Used Windows operating systems....Read more...
Preparation of accounts both in the firm’s offices and at client premises.
Preparation of tax computations, where assistance will be given as necessary.
Use a variety of accountancy software packages including Xero, QBO and Sage.
Assisting with Accounts and Advisory team duties and providing ad hoc help to clients.
You will be expected to have great communication skills to work within a team, keeping everyone up to date with the progress you are making.
This role can be based in Blackburn or Bury.
Training:PM+M believes that its most valuable resource is its team members. The continued success of the organisation depends upon having highly motivated people with proper skills in the right job at the right time. We recognise the need to offer all team members a clear path of progression within the business.
Therefore as part of this programme, we will provide a study package towards the AAT Qualification Level 3 and Level 4, including study leave, and will mentor you through your qualification journey. Once the qualification has been achieved we would look at further training opportunities to help develop your career, such as the ACCA or ACA, to become Chartered.
We also provide a complementary range of internal training opportunities to ensure that you maximise your potential in areas such as becoming a trusted adviser, how to network, presentation skills etc with opportunities for progression around the firm.
We have 6 monthly reflect and act conversations to ensure your development is on track, with optional monthly 1-2-1s. You will also have a buddy and opportunity for a mentor.
We also encourage you to get involved in wider firm initiatives and have your say on how we can progress on our journey towards being the best North West firm of finance professionals.Training Outcome:
Once the Level 3 qualification has been achieved we would look at further training opportunities to help develop your career, this would be onto the Level 4 AAT, followed by the ACA or ACCA to become Chartered.
Employer Description:We are a vibrant, dynamic and award-winning firm of Chartered Accountants and business advisers, with offices in Blackburn and Bury, covering East Lancashire, Greater Manchester and beyond. Our vision is to be the best North West firm of finance professionals and we want great people to join our team and help us do that. We are proud of our inclusivity and diversity, encouraging people to be the best they can be and to be involved, no matter their level of experience or role.Working Hours :Monday to Friday, 8:45am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental....Read more...
As an apprentice, you’ll work at the Dealership and get practical experience in the role each day. You’ll gain new skills and work alongside experienced Kia Parts and Service teams.
Some of your day-to-day duties will include:
Customer contact
Taking customer bookings and scheduling services and repairs
Communicating the customers' work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claim
Sales/advice for accessories and modifications
Collating information for CSI
Training:The Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, Apprentices will receive the following teaching learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Please note that accommodation will be provided for apprentices attending training at the Kia Academy in Derby using the designated hotel selected for the Kia Apprenticeship Programme (if required). Training Outcome:
A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless
By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership
Employer Description:With a successful history of growth and development, Marshall Motor Group is a forward-thinking and ambitious company that is dedicated to the growth and we are proud that our network has grown into one of the largest in the UK. Marshall was established in 1909 by David Gregory Marshall, in a small lock-up garage in Brunswick Gardens, Cambridge and we are now the UK's 6th largest motor retail group (AM100 11/23).
We operate 143 franchise stores representing 24 manufacturer car, van, truck and bike brands across 34 counties in England.
Our vision is to be the UK’s premier automotive retail group as recognised by our colleagues, customers and business partners. To achieve our vision we will create a people centric culture, as well as operate as retailers who deliver retailing excellence and are regarded as an employer of choice.
We are as passionate about our people as we are about our cars, vans, trucks and bikes.Working Hours :Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays (to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
This role involves leading sporting activities, including breakfast, lunchtime, and after-school clubs, as well as PE sessions, which involve:
Assisting with the day to day management of the club.
Ensuring the activities fall within the framework of the our policies and procedures.
Planning and delivering club activities.
What is in it for you?
Additional holidays as you progress within the company.
A chance to join a new team with career progression - as we grow, you grow.
CPD and Accredited training paid for by the company.
Parking paid for
End of year/summer staff social!
Organised team social events
What we are looking for:
Good communication skills
Respectful, smart, reliable and punctual.
Positive role model for children
An ambassador for the company
Willingness to learn
A drive to inspire children through sport and activity.
The application process will consist of 2 stages, 1 formal face to face interview and 1 practical interview on site. The successful applicant will be invited to an official onboarding process whereby Active8 Minds Chichester will pay for additional induction training as well as a complete DBS.
The successful applicant will be invited to an official on boarding process where by Active8 Minds Chichester will pay for additional induction training as well as a complete DBS.
Active8 Minds Chichester acknowledges the duty of care to safeguard, protect and promote the welfare of children and it is committed to ensuring a high level of safeguarding practice in line with statutory guidance and legislation.
Responsibilities include (but not limited to):
Promote & protect the welfare of children
Ensure safe working practice
Undertake relevant safeguarding qualifications & training
Report & monitor safeguarding concerns
Model behaviour which promote a safe culture
Adhere to Active8 Minds Safer Recruitment Policy & Safeguarding Policy
Job Type:
Full-time
Benefits:
Childcare
Company events
Schedule:
Monday to Friday
Work Location:
In person
Training Outcome:
Lead Sports Coach, Development Officer, Line Manager, Sports Tutor, Community Manager, Holiday-Club Manager.
Employer Description:Active8 Minds Chichester are a new team providing Wraparound Care, Lunchtime Clubs , PE lessons and more to schools in the Chichester area. This is a great opportunity to join our team to expand your skills and learn from our wealth of experience and knowledge in physical education, school sport and childcare.Working Hours :Monday - Friday. Shifts to be decided at the interview.Skills: Communication skills,Team working,Initiative,Patience....Read more...
Supporting tax compliance for a portfolio of clients throughout the year; managing timetables/expectations accurately and efficiently
Work closely with clients to ensure all necessary tax documentation is complete and accurate
Support the tax team in researching and interpreting tax laws and regulations
Maintain up-to-date knowledge of tax legislation and any changes affecting our clients
Contribute to the development and improvement of tax-related processes and procedures
Preparing client deliverables and acting as an ambassador for the business
Work with other service lines to the benefit of the client including referring opportunities where relevant and minimising risk (to both the business and the client)
Responsible for dealing with ad-hoc enquiries and provision of other tax and office support as required
Undertake professional study towards the ATT qualification, progressing to the CTA qualification to become a Chartered Tax Advisor
Training:Professional Accounting or Taxation Technician
Study support towards the completion of the ATT qualification
Studies will be completed via the training provider's live online courses with full tutor support available and the ability to ask questions
Training will typically take place in blocks of two to three days
Training Outcome:
It is expected that on full completion of the ATT qualification apprentices move on to study the CTA qualification under a level 7 apprenticeship
Promotions and salary increases will be made during the course of completing the full ATT qualification, in line with the individual displaying the appropriate level of knowledge, skills and behaviours relevant to the role
Employer Description:Our Tax Assistant apprenticeship offers an opportunity to develop valuable skills, enjoy a challenging hands-on experience and learn from exceptional people, all while you work towards gaining the ATT qualification and earn a full-time salary.
In this role you will prepare and assist in the preparation of personal and trust tax returns, simple accounts for the returns, capital gains tax computations and income tax computations.
Through our in-house Academy you will receive extensive ongoing technical training and support, which will provide you with the tools needed to understand why we prepare tax returns and tax computations alongside how to do this and all other elements of the role.
Support will also be provided by our experienced management team, together with having a buddy in the form of a member of our existing team, who you can lean on for any additional support you may need as you settle into your role.Working Hours :Monday to Friday; 7.5 hours each day with flexible start and end times (TBC). No expectation that weekend or evening working will be required.Skills: Communication skills,IT skills,Problem solving skills,Number skills,Analytical skills,Team working....Read more...
Reception:
To promote and safeguard the welfare of children and young people
Answer and respond to telephone enquiries in a timely and professional manner and ensure all messages are relayedto the appropriate staff member accurately
To receive visitors to the school and communicate with courtesy and clarity to all staff, students, parents, carers, visitors, outside agencies, and the wider community, including answering general telephone and face-to-face enquiries
Dealing quickly and sympathetically with student enquiries and needs as necessary
Ensuring all visitors to the school are registered in accordance with school safeguarding policy and have the appropriate identification as a school visitor
Sign in deliveries and packages and ensure that the relevant staff know that the package has arrived and is ready for collection
Assist parents with the use of school systems, Arbor and FSM voucher systems
Handle incoming and outgoing mail as appropriate
Contacting parents regarding any issues or concerns with pupils
Administration:
Provide comprehensive administrative support to the Senior Administrator e.g. photocopying, filing, printing, laminating, completing standard forms, responding to routine correspondence
Maintain and collate pupil records and maintain the Management Information System (Arbor)
Updating student records on Arbor, contacting parents, liaising with the central Trust team
Inputting orders and liaising with the central Trust team
Checking supplier statements and providing support to the finance assistant when required
Any other duties of a similar nature or level as requested by the Headteacher and/or Senior Administrator
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment. Training Outcome:
After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education
Employer Description:The Boulevard Academy is part of Thrive Cooperative Learning Trust and is now responsible for ten schools across Hull, three secondary and seven primary schools. The Boulevard Academy aims to create a positive learning culture that is aspirational and supportive, with excellent opportunities for professional development.Working Hours :Monday - Thursday, 8.00am - 4.00pm and Friday, 8.00am - 3:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
To assist with the preparation, cooking and presentation of fresh food and dishes.
Operate within the kitchen rota, providing cover at evenings and weekends as required,
Ensuring the highest nutritional standards are achieved and maintained, whilst following allguidelines in place across the operation.
Assist in the menu planning process, when required, through suggestions and ideas forconsideration.
Provide for special dietary requirements where necessary.
Assist the Executive Head Chef to maintain accurate records of food supplies, and freezer/fridgetemperatures when required.
To ensure the highest standards of cleanliness and maintenance are achieved in the kitchen areas.
To be fully conversant with the procedures for Fire, Security, Health and Safety and Food Safety,including HACCP.
There may be a requirement to work on bank holidays, including Christmas Day and New Year should the kitchen function be utilised on these days.
Take responsibility for personal performance and the development of personal skills to ensurethe required skills, knowledge and competence to fulfil the role.
Encourage and promote the values of Everton Football Club and to comply with the requiredstandards of conduct and so promote the Club within the community by acting with integrity andhonesty.
Take individual and collective responsibility for equity, diversity and inclusion; ensuringappropriate considerations are given to all impacted groups when carrying out your work for theClub.
Ensure that all work is completed in a priority basis, and work meets a high degree ofprofessionalism, quality and craftsmanship.
Attend staff meetings as required.
Attend training courses and external seminars and meetings as appropriate/required.
Stay apprised of current trends and best practice in your field of specialism.
Continually look for ways to develop and improve the service provision of the department.
Training:Level 2 Commis Chef Apprenticeship Standard:
On and off the job training
Day release at College or Training Centre
Functional Skills in English and maths if required
Training Outcome:
You may be progress to Level 3 Chef de Partie level.
Employer Description:The Everton training ground is Finch Farm and is located in Halewood, Liverpool, England. It has been the club‘s training facility since 2007.
The complex includes multiple grass pitches, an indoor training facility with a full-size artificial pitch, medical facilities, and a cafeteria.Working Hours :Monday - Sunday. Shift work
There may be a requirement to work on bank holidays, including Christmas Day and New Year
should the kitchen function be utilised on these days.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
• Preparation of accounts both in the firm’s offices and at client premises. • Preparation of tax computations, where assistance will be given as necessary.• Use a variety of accountancy software packages including Xero, QBO and Sage.• Assisting with Accounts and Advisory team duties and providing ad hoc help to clients.
• You will be expected to have great communication skills to work within a team, keeping everyone up to date with the progress you are making. • This role can be based in Blackburn or Bury.Training:You'll be working towards a Level 4 Professional accounting or taxation technician apprenticeship standard.
PM+M believes that its most valuable resource is its team members. The continued success of the organisation depends upon having highly motivated people with proper skills in the right job at the right time. We recognise the need to offer all team members a clear path of progression within the business.
Therefore as part of this programme, we will provide a study package towards the AAT Qualification Level 3 and Level 4, including study leave, and will mentor you through your qualification journey. Once the qualification has been achieved we would look at further training opportunities to help develop your career, such as the ACCA or ACA, to become Chartered.
We also provide a complementary range of internal training opportunities to ensure that you maximise your potential in areas such as becoming a trusted adviser, how to network, presentation skills etc with opportunities for progression around the firm.
We have 6 monthly reflect and act conversations to ensure your development is on track, with optional monthly 1-2-1s. You will also have a buddy and opportunity for a mentor.
We also encourage you to get involved in wider firm initiatives and have your say on how we can progress on our journey towards being the best North West firm of finance professionals.Training Outcome:Once the Level 3 qualification has been achieved we would look at further training opportunities to help develop your career, this would be onto the Level 4 AAT, followed by the ACA or ACCA to become Chartered.Employer Description:We are a vibrant, dynamic and award-winning firm of Chartered Accountants and business advisers, with offices in Blackburn and Bury, covering East Lancashire, Greater Manchester and beyond. Our vision is to be the best North West firm of finance professionals and we want great people to join our team and help us do that. We are proud of our inclusivity and diversity, encouraging people to be the best they can be and to be involved, no matter their level of experience or role.Working Hours :Monday to Friday, 8:45-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
To contribute to the creation of a safe, welcoming and inclusive environment for all children and learn how to do this
To carry out the policies, procedures and ethos of the setting, to promote positive values and attitudes, ensuring these are being carried out throughout the setting
To demonstrate and then ensure that they are responsible for the needs of all children in their designated room, following systems to ensure consistent, high-quality care
To be vigilant and protect children from harm or abuse, reporting any concerns immediately - in accordance with safeguarding or whistle blowing policies
To learn and then ensure that they can use resources effectively, maintaining ratios in their room
To learn how to reflect on their practice and routines, tailoring them to meet the individual needs of each child throughout the day for their key children
To learn how to plan and ensure that there is a provision of a stimulating range of developmentally appropriate activities and ensuring their room is well-resourced and creatively set-up
To learn how to and then carry out observations and the assessment of children’s learning and development, ensuring records are kept up-to-date, are of a high standard and are shared effectively
To develop genuine bonds with their key children and support their team’s key person system responsibilities, when this skill has been learnt
To work in partnership with all parents/carers, building and maintaining relationships that encourage trust, open communication and involvement in nursery life whist remaining professional at all times and maintaining confidentiality
Having a mentor to show them what this looks like in practice before they are left to do this on a one to one with families and children
Training:
Level 3 Early Years Educator Apprenticeship Standard
Level 2 Functional Skills in maths and English
End-Point Assessment (EPA)
Employee Rights and Responsibilities (ERR)
Personal Learning and Thinking Skills (PLTS)
First Aid Training
On and off the job training and location to be confirmed
Training Outcome:
For the successful candidate, there maybe the opportunity of ongoing employment and further progression.
Employer Description:Day Care Nurseries Ltd is a Nursery, Nursery located in Staffordshire, West Midlands.
This nursery accepts children from 0-11 years old.Working Hours :Your working week will cover the opening times of the setting- Monday to Friday, 07.00 - 17.30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
1. Act as an administrator for new and ongoing HR projects2. Support initiatives for the HR Service Support team3. Support in the coordination and attendance at recruitment event both internally and externally4. To create and maintain reports, spreadsheets and correspondence using a variety of computer packages including Word, Excel, Outlook, Teams and PowerPoint.5. Input & maintenance of Electronic Staff Records (ESR) system6. Providing advice on general enquiries coming into the HR Service Support Team received either via telephone or email7. Be the first point of contact for face-to-face enquiries at the office8. Create contracts of employment9. Processing reference requests10. Processing, filing and distributing confidential documents, for example sending to payroll11. Interacting with employees at different levels of the organisation12. Demonstrate ongoing knowledge within the HR Service Support function13. Undertake compliance projects such as ad hoc DBS14. Distribution of post15. Electronic archiving16. Carry out any photocopying, scanning, printing or filing as required17. To undertake any duties and study commensurate with the post18. Minute taking19. Picking up voicemail messages and distributing as needed20. Use the Trac Recruitment system to undertake tasks appropriate to the role and assist with queriesTraining:You will be supported by your team, Career Development Advisor and Poultec Tutor to complete college work throughout your apprenticeship. All learning will be on-site or working hybrid. Training Outcome:Beyond this apprenticeship we have seen apprentices progress into full time banded roles internally within NCH&C or taking roles else where in the public sector including Norfolk Council. Those who wish to stay within Human Resorces have also progressed onto a Level 3 HR quoliforcation to progress their career and experence. Employer Description:Find out more about working for our organisation here: https://online.flippingbook.com/view/226719057/
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an 'Outstanding' rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C's "compassionate, inclusive and effective leadership at all levels", the CQC observed that our staff are well supported to make positive changes and innovations.
We welcome applications from people who share our values of Compassion, Community and Creativity, and can help us deliver outstanding care in our local area.
As an organisation we support the following initiatives:
- Disability Confident Employer
- Age Positive
- Step in to Health
- Mindful Employer - Being positive about mental health
- Armed Forces Covenant - Bronze award
- Carers Friendly Tick AwardWorking Hours :Monday to Friday 9am to 5pm.Skills: IT skills,Administrative skills,Team working....Read more...
We're on the lookout for an Apprentice Commis Chef to join our team!
Prep, create and bring our pub menu to life. Got a passion for food? You'll fit right in. From learning new prepping skills, bringing a meal to life for the first time, to owning a section of the kitchen.
As Commis Chef: There's plenty to get involved with whilst growing your career and developing skills that you can take home.
Know or be willing to learn about the kitchen areas and procedures
Work within a team in a fast-paced environment
Help to support the kitchen team with the day to day running of the kitchen
Have a passion to deliver great, hot food to spec each and every time
What comes next is up to you: We'll support you to complete your Chef
Development Programme with the goal of becoming a Sous Chef.
What you get from us: You'll be joining a pub company that's been voted - Best
Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
30% off at all our pubs, restaurants, and hotels
A reliable hours contract, to give you the security you deserve
Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
Flexible and part-time hours offered to work around your family or higher education
Exciting range of high street, online discounts and cashback offers
Fantastic range of apprenticeship programmes to support your career
A friendly and lively atmosphere, working alongside passionate and diverse teammates
Access to Licensed Trade Charity for financial, mental, and emotional well-being support
At Marston's, you will be working towards your Chef Academy Production Chef Level 2 Apprenticeship qualification over the course of 15 months.
Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
Marston's. Where people make pubs.Training:Chef Academy Production Chef L2 including Functional Skills in maths and English.Training Outcome:Marston's offer ongoing training and support and actively encourage their employees to progress.Employer Description:We've been running pubs and brewing beer in one form or another for more than 185 years - a heritage that we're incredibly proud of! Today we operate more than 1,400 pubs, bars and hotels.Working Hours :Shift work including evenings and weekends, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
City Electrical Factors carry comprehensive electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Processing orders
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Driving company vans taking products to suppliers & customers - therefore must have a driving license
Training:Completing a Level 2 Supply Chain Warehouse Apprenticeship Standard, consisting of:
Knowledge and competence qualification in Supply Chain Warehouse at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm (with 1 hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Have exposure to the company social media platforms
Participate in the development our monthly newsletter providing information for Teesside plant
Participate in / lead meetings and events
Ability to participate/lead meetings such as our pre planning meeting, shutdown planning meetings, shutdown update meetings and meetings with contractors to discuss non routine work
Take minutes and other required documentation in meetings
As above:
Take responsibility for logistics i.e., travel/accommodation Liaise with external companys to confirm the logistics of orders/spare parts that are currently off site, obtain expected delivery/lead times sometimes with time constraints/pressures
Lead and manage a significant project in the workplace that results in a change to, or improvement to an area of the business
Take ownership of designing, implementing and commissioning of the logging of all spare part systems on our CMMS
Once the system is populated provide training to relevant members of staff on site
Apply problem solving skills to resolve complaints or challenging situations
Opportunity to problem solve as a team and independently when process issues arise creating additional/unplanned activities for the MTCE team. This often requires external assistance which creates a need for the individual to determine the priorities of the task and the person/company best suited to assisting
Plan resources required to carry out business activities
Update the following weeks plan based on information taken down in the pre planning meeting, updating the calendar/Work orders to accurately portray the planned work, discuss any issues or defects daily with team supervisors to determine if planned work is still viable or defects are higher priority than the planned work and what effect this has on the resources available
Exposure to / involvement in business financial processes i.e., creating invoices, taking payments etc.
Invidivual will have the opportunity to receive invoices from clients/contractors, send them for approval following the companys SOP, Raise Purchase orders for approval and send out approved purchase orders
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:Greenergy was founded to supply diesel with lower emissions than standard diesel, offering significant air quality benefits. As we have grown, we are more than ever committed to reducing emissions in transport fuels.
As Europe’s largest manufacturer of waste-based biodiesel, renewables are integral to our core strategy. Our global supply chains gives us flexibility to source the lowest-cost feedstocks and products, ensuring reliable supply to our market-leading customers.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Team working,Patience....Read more...
Updating the category weekly, sales, stock and intake monitor to assist Merchandising with departmental season forecast.
Supporting the Assistant Merchandiser with in-season analysis.
Running daily reports and supporting the team in compiling and running central documentation.
Aid Assistant Merchandiser in range management from range plan creation to allocation planning.
Work closely with the Assistant Merchandiser to forecast sales, and stock online cards to maintain availability. Suggest and action rebuys to Merchandiser.
Support the analysis on category performance, line life, store performance and densities to ensure accurate assortment planning.
Collate history for strategy documents and category reviews.
Review line print, highlighting best/worst stock lines.
Work with Assistant Merchandiser and Branch Merchandising team to agree allocation and replenishment parameters are optimised.
Training:As you develop in the Merchandising Admin Assistant role, you will also learn new knowledge, skills, and behaviours in areas such as the Retail Business Environment, Planning and budgeting, Commercial Range Planning, and Trading.
Your Apprenticeship training will be delivered by the Fashion Retail Academy at least two days a month. You'll be working towards an accredited Level 4 Buying and Merchandising Assistant apprenticeship standard.Training Outcome:Depending on the performance of the candidate and company vacancies, there may a possibilityof a full time post upon completing the apprenticeship.Employer Description:The Entertainer began when Gary and Catherine took over the Pram and Toy Bar in May 1981. Catherine was also a full-time Nurse when the first store opened. The previous owner didn’t much like children and Gary and Catherine saw an opportunity to make the shop into somewhere children and adults alike would come and visit, have fun, find something to ‘Entertain’ their time and want to come back again and again.
As the potential and possibility for expansion became real, Gary took on his first employees, one of whom still works for us today heading up our New Store Development Team. A second branch then opened in Beaconsfield, in June 1985. The rest, as they say, is history.
We think we are a unique retail business – like a signature that cannot be copied. Our vision is every childhood filled with wonder. Our mission is to be the Best-Loved Toyshop - one child, one community at a time. We love creating memories and delivering outstanding service. Do you remember visiting a toy shop as a child? Hopefully, those memories are still with you.Working Hours :Monday to Thursday, 7:30am-9:30am to 4:30pm-6:30pm
Friday, 9:30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Microsoft Office, inc Excel,Conmfortable with numbers....Read more...
We're on the lookout for an Apprentice Commis Chef to join our team!
Prepare, create and bring our pub menu to life. Got a passion for food? You'll fit right in. From learning new prepping skills, bringing a meal to life for the first time, to owning a section of the kitchen.
As Commis Chef: There's plenty to get involved with whilst growing your career and developing skills that you can take home.
Know or be willing to learn about the kitchen areas and procedures
Work within a team in a fast-paced environment
Help to support the kitchen team with the day to day running of the kitchen
Have a passion to deliver great, hot food to spec each and every time
What comes next is up to you: We'll support you to complete your Chef
Development Programme with the goal of becoming a Sous Chef.
What you get from us: You'll be joining a pub company that's been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
30% off at all our pubs, restaurants, and hotels
A reliable hours contract, to give you the security you deserve
Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
Flexible and part time hours offered to work around your family or higher education
Exciting range of high street, online discounts and cashback offers
Fantastic range of apprenticeship programmes to support your career
A friendly and lively atmosphere, working alongside passionate and diverse teammates
Access to Licensed Trade Charity for financial, mental, and emotional well-being support
At Marston's, you will be working towards your Chef Academy Production Chef Level 2 Apprenticeship qualification over the course of 15 months.
Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
Marston's. Where people make pubs.Training:
Chef Academy Production Chef level 2, including Functional Skills in Maths and English.
Training Outcome:
Marston's offer ongoing training and support and actively encourage their employees to progress
Employer Description:We've been running pubs and brewing beer in one form or another for more than 185 years - a heritage that we're incredibly proud of! Today we operate more than 1,400 pubs, bars and hotels.Working Hours :25-30 hours per week. Shift work including evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
The role of a Logistics Apprentice within BAE Systems Submarines involves working across a variety of different areas within Logistics and Inventory Management to ensure the vital supply of materials and services to support our various customers with an ultimate aim to support our operational programs.
A significant proportion of the logistics apprenticeship framework concentrates on developing people in two main areas, Warehousing & Satellite Build Support Stores. Warehousing placements sees individuals learn key principles around facilitating deliveries, Manual Handling principles, appropriate storage techniques, Stock rotation, packaging methods and housekeeping cleanliness. Satellite Build Support Stores placements are a more customer centric role close to the build line providing continuous support to our operations colleagues to ensure the correct material is delivered at the right time to support the submarine build programme. This framework across the two areas provides apprentices with a huge amount of variety whilst continuously allowing growth in a plethora of different skills.
This apprenticeship is one ideally suited to enthusiastic individuals who enjoy working as part of a team and have excellent communication skills. It provides hands on experience, in a live environment whilst delivering specific logistical training such as vehicle & manual handling including forklift truck, crane and slinging with on the job coaching & mentoring. In addition to this there will also be opportunities to gain a knowledge and understanding of the of the submarines specific Transport fleet and some of the more niche teams including elements of government furnished equipment.
The scheme ensures that all of the mentioned placements provide you with a breadth of knowledge of the entire function, as well as gaining an understanding of the importance of cross functional collaboration as you experience exposure to experts in the field.
BAE Systems is committed to your personal development, as such, there will be plenty of opportunities to get involved with additional relevant training, coaching and activities to enrich your experience whilst on scheme and beyond.Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Training Outcome:
Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.
Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
The Project Controls Degree Apprenticeship is a 5 year scheme that will expose you to different areas in the business across three world-class programmes, offering real life project controls experience that facilitates your learning and development.
As a Project Controls apprentice you will work towards ensuring that our submarine programmes deliver successfully and safely to time, cost and quality: by critically analysing, interpreting and evaluating technical information to develop coding structures, cost and time objectives, robust recommendations and recovery plans for the project, programme or portfolio manager.
Projects don't come more challenging, pioneering, and critical than ours. Controlling key aspects of a project is a critical element of how we project manage our business and projects.
Our Project Controls apprentices are offered placements that enable you to be fully immersed in roles across our Project Controls community to gain a significant understanding and application of project controls and building your knowledge and skills in aspects such as:
• Risk – Developing an understanding of the principles of risk management, including the considerations needed for mitigating risk, considering project risks and opportunities when integrating into cost and planning processes, undertaking quantitative and qualitative analysis of risk and leading risk reviews
• Estimating – Developing an understanding of the estimation process, preparing estimating frameworks and using this information to estimate project needs and requirements, as well as using an evidence-based approach to estimating for estimate assurance, cost and risk analysis, uncertainties and contingencies
• Planning and Scheduling – Developing an understanding of planning and scheduling techniques, preparing and scheduling frameworks to enable recommendations on milestones and engineering schedules to be made, as well as using an evidence-based approach to create credible, achievable control schedules, including assurance, risk analysis, assumptions and probabilities
• Data Modelling and Forecasting – Developing an understanding of both modelling and statistical analysis techniques in order to identify variations from the baseline, whilst assessing their impacts on the project and making informed recommendations to the influence the project
• Communications and Stakeholders skills – Communicate improvements to project delivery by challenging key stakeholdersTraining:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
As a Warehouse Operative Apprentice, you'll safely handle goods in and out of our storage facilities, assisting with unloading, inventory management, and product distribution. You will have the opportunity to work in various warehouse and storage environments across the Devonport Dockyard site, assisting both Babcock and Royal Navy customers.
Your responsibilities will include unloading products from lorries, checking their accuracy, and placing them in designated storage locations. You may also be required to operate mechanical handling equipment such as forklifts, pallet trucks, and reach trucks.
Throughout the apprenticeship, you will gain essential skills in stock and warehouse management, computer systems, and risk management. You’ll learn the importance of following processes and procedures and how to safely handle various materials, including engine parts and hazardous materials.
Safety is our top priority, and you will develop a strong commitment to workplace health, safety, and well-being. Additionally, you’ll enhance your customer service skills and learn effective communication.
Training:
You will train to achieve the Level 2 Supply Chain Warehouse Operative apprenticeship standard.
Your training will take place at Devonport Royal Dockyard with a representative from City College Plymouth visiting regularly to observe your work and undertake progress reviews. You may also need to attend the college occasionally for tutorial sessions or to complete Functional Skills in Maths and English if you do not already have GCSEs at grade 4.
After your first year, you’ll move to the End Point Assessment (EPA) phase for your final three months. During this time, you’ll complete a portfolio of evidence showcasing your work and skills.
Training Outcome:
By the end of your apprenticeship, you’ll be ready to take on the role of a Warehouse Operative where you can expect to earn a competitive salary exceeding £30,000.
As you progress, you will have the opportunity to further develop your skills and potentially advance to a Senior Warehouse Operative role.
We work closely with the Chartered Institute of Logistics and Transport (CILT) to provide all members of our Logistics team with the chance to enhance their professional skills as they advance in their careers. With a wide range of training programmes, leadership development opportunities, and career progression paths, your potential is limitless. Employer Description:Babcock is an international defence, aerospace and security company
operating in our focus countries of the UK, Australasia, Canada, France
and South Africa, with exports to additional markets with potential to
become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,Problem solving skills,Team working,Initiative....Read more...
As a Broadcast Engineering Apprentice, you will be working with our central Technology Operations or Systems teams to provide broadcast, distribution and production technology support to our primary broadcast facilities. Depending on where you are based, you will work on the front line, supporting TV and Radio Production networks, systems and devices that are behind our flagship services such as Radio 1, 1xtra, 2, 3, 4 and 5, BBC ONE, SIX and TEN News, BBC Breakfast, BBC Sport, BBC Children’s, World TV News, our 40 World Service Radio services, BBC London, and Arabic and Persian TV services. The teams are also responsible for our master control rooms and telecommunication network systems. You will be trained and developed to support our TV & Radio studios and infrastructure and our master control rooms.
This scheme is aimed at growing the best creative technologists for broadcasting. You’ll undertake work placements in the BBC’s engineering teams at your base to understand the systems involved in the production and broadcast of BBC output and the diverse technologies that make this possible.
You will also get BBC Academy industry training delivered by experienced trainers to learn skills on practical broadcast systems and equipment, maintenance skills and networking, and electrical safety.
Camera Operations Floor Management TV Vision Mixing Sound Operations Technical Directing Shoot and Edit Multi-Skilled Operator Picture and Audio Editing Ingest and Library functions Training:You’ll study for your industry recognised apprenticeship qualification alongside a degree (BEng) in Broadcast & Communications Engineering, learning both on and off the job. This involves you undertaking blended learning through a series of online and face-to-face teaching blocks at Birmingham City University, including:
Audio and Vision Engineering
Electrical and Electronic Engineering
IP Networks
Computer Science
Broadcast Technology
Database Technology
Engineering Mathematics
Training Outcome:On successful completion of your apprenticeship, you can look for job opportunities inside or outside the BBC such as an Operations Engineer, Systems Engineer, Outside Broadcast Engineer or Broadcast Engineer. Employer Description:We are a leading early careers employer and hire more than 250 apprentices each year. We are committed to skills and talent development both inside and outside the BBC and, as one of the world’s most creative and technologically-advanced organisations for the last 100 years, a career at the BBC means learning from the best.
We want people who show potential to join us at the BBC. Don’t worry if you don’t have extensive experience, it’s your passion and values we are interested in.Working Hours :Pattern of hours may vary. Shifts tbc.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
You'll create meaningful relationships with the children, your team and with parents to provide the best service for our families.
Ensure that every child's wellbeing is met by providing a thriving and safe environment.
Safeguarding all children in the setting and making sure any child protection concerns are always appropriately acted upon immediately.
You will observe, monitor and support delivering activities and learning experiences linked to the EYFS.
Ensure children’s progress and achievements are regularly and effectively assessed and recorded. Including any activities, meals served, and medication administered.
Meet the needs of individual children, having an awareness of any disabilities, family cultures, and medical histories.
Learn and maintain high standards in the nursery.
Support and serve food to children, ensuring any special dietary requirements are always met.
Training:The programme offers a blended approach including virtual classrooms, webinars, work-based tasks and online assignments. We use an online platform (BUD) that helps you learn the topics and skills, reflect on your practice and build your portfolio.
Candidates are not required to attend college, instead, this will include off the job training hours used throughout this apprenticeship. These OTJH will be within working hours of Employment- e.g., 30+ hours per week = 6 hours per week OTJH, less than 30 hours is 20% OTJH.
You will also receive one-to-one support and tuition from your apprenticeship tutor, this tutor will make in person visits to you at the nursery, or schedule online meetings every 5-6 weeks.Training Outcome:We want to help you progress:
Wide ranging opportunities for training and career progression including Level 5 Early Years Lead Practitioner, EYITT, ECT, Level 3 Early Years SENCO & Forest SchoolEmployer Description:Award Winning Childcare
A Place For Children To Shine
Tiny Tree Day Nursery in Leeds is an exceptional Nursery.
We are located just outside of Leeds City Centre in the Woodhouse area of North Leeds.
Our impressive nursery and secure outdoor space includes multiple outdoor play areas and a little woodland.
Our high standard of care allows us to be regarded as one of the best nurseries in Leeds.
We offer a stunning space with dedicated indoor and outdoor areas for children to learn, play and develop. Outdoor play is important to us. Our grounds allow for a stimulating and safe environment for all children attending the nursery.
Our spacious rooms are bright and very well resourced. The nursery is specially designed to promote learning and development within a nurturing and stimulating environment.
As well as catering for children aged 0 to 5, we have a fun, activity based Holiday Club. We open during all school holidays and are available to all children of school age.Working Hours :Monday to Friday, shifts TBC.Skills: Communication skills,Organisation skills,Presentation skills,Number skills,Team working,Creative,Non judgemental,Patience,Physical fitness....Read more...
To welcome visitors to the academy, ensuring signing in procedures are followed, receiving and prioritising incoming telephone calls, dealing with them appropriately including accurately recording messages as required
Undertake administrative tasks, such as photocopying, fax transmissions, processing mail, maintaining filing systems, archives and resource libraries and updating information
To provide administration duties to Trust Executives including the Trust Clerk, Trust Sports Alliance team, Trust Finance and Estates Team
To provide support to the Trust Clerk with governance and general administration duties
Monitor and update Executives' diaries when required
To learn how to answer and resolve issues for staff, customers or other agencies
To support the Trust Executives with undertaking data/evidence retrieval
To bring ideas to the Trust and develop these for marketing
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
Be aware of and support differences and ensure equal opportunities for all
Contribute to the overall ethos/work/aims of the Trust
Appreciate and support the role of other professionals
Attend and participate in relevant meetings as required
Participate in training and other learning activities and performance development as required
Be aware of and comply with safeguarding responsibilities as outlined in the Trust’s Staff Code of Conduct and related policies and procedures. This may include reference to the Shropshire Career Pathway Safeguarding JD for school staff
Be aware of and comply with data protection responsibilities as outlined in the Trust’s Staff Code of Conduct and related policies and procedures
Any other duties that the CEO or trustees feel are commensurate with the post. Whilst every effort is made to explain the main duties and responsibilities of the post each individual task undertaken may not be identified
Training:
Business Administrator Level 3
Telford College - Haybridge Campus, Haybridge Road, Wellington TF1 2NP
Two days and months at college for days of learning, fortnightly on a Wednesday
You will have a mentor on-site to support you with training
Training Outcome:This role could lead to a permanent position within the Trust Central team and continued additional training to support a career in this area of work.Employer Description:TrustEd Schools Alliance is a Multi Academy Trust based in Shropshire. We have nine schools and approximately 900 staff and nearly 5000 students. As an apprentice for Trust Central you will be based in Bridgnorth with our central team.Working Hours :Monday to Friday, (hours will be confirmed the interview process)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Good time management,Good interpersonal skills,Good prioritisation,Computer literate....Read more...
You’ll be trained to lead your own technical projects and work with expert mentors to develop the skills you need to thrive. Your role will see you selecting the optimal NDT method and conducting tests on parts – so be ready for practical experiments, project planning, resource control, problem-solving and gaining technical know-how. You’ll also learn how we use NDT in research and development along with the state-of-the-art technologies that enable us to rapidly detect defects, increase our throughput and reduce costs.
You’ll complete a variety of placements across our business, which will give you practical experience in various NDT methods. You can also expect to spend some time in our offices, solving technical issues and running projects to help our internal customers. Throughout, you’ll study for a BEng (Hons) NDT Degree at the University of Northampton. These studies will help you get to grips with the Maths, Electronics and Physics behind the methods you’re using. Some modules will be delivered residentially at Northampton University while others will be delivered via distance learning. Training:Non-Destructive Testing is used across a wide variety of sectors and relies heavily on physics and maths. Your apprenticeship will give you exposure across our business as you learn how to use NDT to find surface and internal defects in a variety of materials.
Across four years, you’ll spend time building your practical and theoretical knowledge of X-rays (radiography), ultrasonics, eddy currents, magnetic particle inspection and fluorescent penetrant inspection, undertaking training courses in these five main NDT methods. You’ll gain manufacturing and laboratory experience of these methods along with quality assessment techniques, giving you an invaluable mix of practical and theoretical experience.Training Outcome:We’ve been a force for progress for over 100 years. And it’s what’s fuelling our next chapter as we power, protect, and connect people everywhere. That’s our vision for you, too. Join us and we’ll provide an environment where you can be yourself. An inclusive culture that invests in you and gives you access to opportunities where you can grow your career and make a difference.Employer Description:At Rolls-Royce, we pioneer cutting-edge technologies to explore the possibilities of cleaner, safer, more competitive power. As a Manufacturing Engineering Degree Apprentice, you’ll get to work alongside world-class engineers as you help us work towards that goal. Our Manufacturing Engineers develop some of the most advanced manufacturing processes in the world. Turning our designs into reality, you’ll learn from engineers, customers, suppliers and operations specialists. Join us and you’ll be shaping the future, surrounded by experts who’ll help to inspire, challenge and support you to be yourself and at your best.Working Hours :Monday to Friday 8am to 4pm.Skills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Throughout the following tasks accuracy, confidentiality and a professional approach are essential:
Work closely with the Practice Manager to provide general administrative support as required
Provide cover to our reception area as needed including but not limited to greeting clients and visitors in a professional manner, using appropriate greeting, respond to and process telephone calls, receive, record and relay telephone messages accurately and in a timely manner as required. Respond to client’s specific requests for information on services in a positive and professional manner by transferring the client to the appropriate Administrator
Process all deliveries and collections including but not restricted to Royal Mail, DX and local post on a daily basis
Support the property department with scanning, opening files and any other duties as required
Banking of cheques and cash as required
Copy and audio typing as required
Always remain professional
Adhere to all appropriate office administration procedures as detailed within the Office Operations Manual
Ensure confidentiality and security of all practice and client data - ensure GDPR requirements are always upheld
Support document retrieval as required
Provide break cover to the Receptionist each day
Undertake any relevant and specific training as required in support of the achievement of role and wider office objectives including completion of the L3Business Administration Apprenticeship
Use appropriate IT packages to achieve the above
Complete any other reasonable task, project or action as required in support of the overall aims and objectives of the department and wider organisation
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship will be delivered over 18-months, resulting in:
Level 3 Diploma in Business Administration
Employee Rights and Responsibilities (ERR)
Personal Learning and Thinking Skills (PLTS)
Training Outcome:
Upon successful completion of the apprenticeship, there will be a full-time position available
Beyond that, progression is dependent upon business need, performance and suitability of the apprentice and interest in an ongoing career within the firm
Employer Description:We are a professional, but friendly, customer focused law firm based in Lich Gates, in the heart of Wolverhampton City Centre. We provide specialist legal help and support on divorce and family matters, residential conveyancing and wills and probate.
We take our responsibilities as a local employer very seriously and appreciate the importance of a fair and supportive work environment whilst enabling our team to have fun at work. In return we seek to recruit and retain individuals with a passion for exceptional client services with everyone playing their part in ensuring our client’s needs are met with professionalism, integrity and sensitivity.
Our local community is also very important to us and we enthusiastically support business development initiatives, local charities and organisations and are actively involved in the Law SocietyWorking Hours :Monday - Friday, 8.45am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Positive attitude,Willingness to learn....Read more...
Main responsibilities:
Support the management of information requests under FOI, EIR and Data Protection legislation, ensuring compliance with relevant regulations and undertake effective file management.
Assist with the preparation of information for release and respond to requests under FOI and EIR legislation, in accordance with statutory deadlines.
Conduct and co-ordinate in a professional manner the delivery of specific data protection queries and requests within an agreed timescale. Including where applicable, redacting relevant information and preparing information for release, following guidance, policy and procedures in line with data protection legislation.
Support and assist in the development, implementation, maintenance and reviewing of policies, systems and data to ensure compliance with all relevant information regimes and legislation, including cyber security.
To assist with information management processes such as third-party and sharing agreements, retention and disposal, and access. Including having awareness of the legal requirements for information risk and compliance so service areas appreciate what measures they must have in place.
To support developing corporate information and records management policy and guidance and to evaluate compliance of service areas against appropriate codes of practice.
Monitor and review information security incidents, follow up and ensure recommendations are implemented to help with the prevention of future incidents and escalate relevant incidents to your team and manager.
Provide data protection and security advice to service areas.
To help organise and develop content and delivery of appropriate training for staff and Councilors in Data Protection.
To ensure the Council’s website is updated by services in line with the Local Government Transparency Code and the Council’s Publication Scheme.
The Councils offer a range of staff benefits:
Pension
Generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
Flexible working, where appropriate
Free parking within walking distance
Employee Assistance Programme
Access to employee benefits platform where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more
Training:Data Protection and Information Governance Level 4 Apprenticeship Standard
The training schedule has yet to be agreed upon, further details will be made available at a later date
This standard aligns with the following professional recognition:
Information and Records Management Society for Individual member grade
The British Computer Society for Associate member grade
Training Outcome:The council are a forward thinking authority and corporately plans for succession. There are opportunities throughout the council both within ICT and other services at regular intervals, particularly as some of the Corporate projects progress.Employer Description:Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with their customers at the heart of everything they do; focused on improving delivery of services that make a difference to the community that they serve. Redditch Borough and Bromsgrove District Councils, have 3 offices located in Redditch and 2 in Bromsgrove.Working Hours :Monday to Friday; from 9:00am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Administrative Support:
Provide comprehensive administrative assistance to the DA team, including scheduling meetings, preparing agendas, and taking minutes to ensure effective communication and follow-up on action items
Maintain organised records of all delegated authority agreements, retrocession contracts, and renewal documents, ensuring easy access for team members
Tracking Renewals:
Monitor and track the renewal timelines for delegated authority agreements and reinsurance contracts, ensuring all deadlines are met
Assist in the preparation of renewal documentation, including data collection and preliminary analysis to support the DA Analyst and Senior DA Analyst in their presentations
Onboarding Support:
Facilitate the onboarding process for new binders and delegated authority agreements by coordinating with relevant stakeholders and ensuring all necessary documentation is completed
Maintain a checklist of onboarding requirements and follow up with team members to ensure timely completion of tasks
Data Management:
Collect and input data from various sources, such as underwriting teams and claims departments, into tracking systems or databases to ensure accurate reporting and analysis
Assist in the preparation of performance reports by compiling data and generating preliminary insights for review by senior team members
Compliance Assistance:
Support the team in ensuring compliance with regulatory requirements and internal policies by maintaining up-to-date records and documentation
Assist in the preparation of compliance reports and audits, ensuring all necessary information is readily available
Communication and Coordination:
Act as a point of contact for internal and external stakeholders regarding administrative queries and renewal processes, ensuring effective communication and timely responses
Coordinate with brokers and other partners to gather necessary information for renewals and onboarding, fostering strong working relationships
Continuous Improvement:
Identify opportunities for process improvements within the administrative and tracking functions, suggesting enhancements to streamline workflows and increase efficiency
Stay updated on industry trends and best practices related to delegated authority and reinsurance, contributing to team discussions and knowledge sharing
Support Team Development:
Participate in team meetings and contribute ideas for enhancing team performance and achieving strategic goals
Training:
The successful candidate will complete a Level 3 Financial Services Administrator Qualification
Training Outcome:
Excellent progression available within the company
This may lead to a permanent position with employer and future progression
Employer Description:Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder, where we also hold a Lloyd’s Box. With innovation at our core, we go beyond the ordinary to offer brokers specialised (re)insurance solutions. Within Rokstone, we house specialist MGAs such as Novus, iSure and iFarm, each contributing to our commitment to redefining industry standards. Working Hours :Monday -Friday
Shifts to be confirmedSkills: IT skills,Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Administrative skills....Read more...
