1. Deal with customers in a pleasant and effective manner.
2. Work effectively within internal and external networks.
3. Contribute to the effective running of the area.
4. Work effectively as part of a team and contribute to the overall team.
5. Provide support for a range of work experience activities.
6. Use a range of office equipment, making the best use of all available technology.
7. Prepare documents and maintain records using the full range of Microsoft Office.
8. Maintain manual filing systems as appropriate.
9. Answer telephone/s, take accurate messages and forward in a timely manner.
10. To follow all College policies and procedures.
11. To be responsible for self-development in line with the College’s strategic aims.
To carry out any other duties which may arise which are commensurate with the post and the Conditions of Service. Training:Apprenticeship training will be based solely within Cheshire College South and West for this post. The successful applicant will be supported by an employer mentor and by a dedicated assessor. The assessor will support the apprentice in achieving all elements of the Apprenticeship Framework. Assessment will include observation, professional discussion and the creation of a portfolio of evidence. If the apprentice is required to achieve Functional Skills, they will also need to attend Functional Skills classes.Training Outcome:Completion of this apprenticeship may lead to other more senior administrative posts or a position within the Work Experience team in this college or elsewhere.Employer Description:Cheshire College - South & West is a dynamic, high quality and financially robust college, offering exciting opportunities for its 600 staff, 12,000 students and 1,800 Apprentices, who all have access to the contemporary environments at our modern campuses in Crewe, Ellesmere Port and Chester. The college is a key driver in the regeneration of the region, providing innovative approaches to teaching and vocational learning and an exceptional workplace. Staff will receive a range of benefits, proven by our commitment to the Investors in People standard.Working Hours :Monday to Thursday 8:30am to 5:00pm
Friday 8:30am to 4:30pm including a 1hr lunch break.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working....Read more...
Adherence to Foundation policies and procedures.
An initial point of contact for staff and students requiring help with
IT issues and queries.
Proactive maintenance of IT systems and software and accurate service desk information to enable the analysis of issues and effective configuration recording and management.
Effective troubleshooting, analysis and resolution of issues, using support from the School Lead Technicians where appropriate.
Assistance in the deployment of new client device software builds and hardware devices as and when required.
Support for activities associated with the Foundation Innovation Framework whereby staff and students may require a higher degree of support during the implementation and testing of new tools and technologies.
Occasional support outside of normal working hours, including weekends, for specific activities.
Training:The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
Information communications technician Level 3 (A level) standard:
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services.
Learn technical content that aligns to and is relevant to employers and the market.
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification.
Get an introduction to Windows, Linux and PowerShell.
Training schedule has yet to be agreed. Details will be made available at a later date.
Training Outcome:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Employer Description:Warwick Independent Schools Foundation comprises five schools: King’s High School, Warwick Preparatory School, Warwick School and Warwick Junior School all sit on the Myton Road site in Warwick, with Kingsley School in the neighbouring town of Leamington Spa. The Foundation is unique in the Midlands, offering co-education for our pupils aged 3 to 7, and single-gender education from age 7 onwards. This offers the best of both worlds for our pupils: teaching specifically tailored to their needs with extensive opportunities to collaborate outside the classroom.Working Hours :All details will be confirmed at the interview.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Knowledge of Active Directory....Read more...
Throughout the week, your primary responsibilities will include:
Ensuring a safe and supportive environment that prioritizes the well-being of each child
Building rapport with both children and parents to foster a welcoming, inclusive community
Taking initiative to bring fresh ideas to each session and adjusting activities based on children’s engagement
This role is ideal for those who love working with children, are committed to their development, and are enthusiastic about creating a joyful space that supports children’s growth and happiness.
In addition to your responsibilities within the breakfast and afterschool clubs, you will also assist with our daily walking bus service. Each morning, after breakfast club, you'll help safely walk children to their school. In the afternoon, you'll meet these children at school and walk them back to Limetree for afterschool club. Your role in the walking bus is crucial for ensuring each child's safety, maintaining a positive atmosphere, and providing a smooth, secure transition between school and club activities.Training:The programme offers a blended approach including virtual classrooms, webinars, work-based tasks and online assignments. We use an online platform (BUD) that helps you learn the topics and skills, reflect on your practice and build your portfolio.
Candidates are not required to attend college, instead, this will include off the job training hours used throughout this apprenticeship. These OTJH will be within working hours of Employment- e.g., 30+ hours per week = 6 hours per week OTJH, less than 30 hours is 20% OTJH.
You will also receive one-to-one support and tuition from your apprenticeship tutor, this tutor will make in person visits to you at the nursery, or schedule online meetings every 5-6 weeks.Training Outcome:
Upon successful completion of this qualification, learners can enter the workforce as a qualified level 2 Early Years Practitioner or continue to study for a level 3 Diploma, holding Early Years Educator status, including the Early Years Educator apprenticeship.
Employer Description:Camp Glide is a childcare provider known for its quality before and after school clubs and holiday camps, focusing on safety, fun, and personal growth for children. As an employer, Camp Glide values honesty, respect, responsibility, and community, fostering an environment where staff can grow and excel in childcare. Staff members are encouraged to build strong relationships with children, develop professionally, and bring enthusiasm and initiative to their roles, all within a supportive and collaborative team. Camp Glide is Ofsted-registered, committed to maintaining high standards in care and safety.Working Hours :Monday to Friday.
Shifts to be confirmed.
20-23 hours per weekSkills: Communication skills,Team working,Creative,Initiative,Patience....Read more...
Throughout the week, your primary responsibilities will include:
Ensuring a safe and supportive environment that prioritizes the well-being of each child
Building rapport with both children and parents to foster a welcoming, inclusive community
Taking initiative to bring fresh ideas to each session and adjusting activities based on children’s engagement
This role is ideal for those who love working with children, are committed to their development, and are enthusiastic about creating a joyful space that supports children’s growth and happiness.
In addition to your responsibilities within the breakfast and afterschool clubs, you will also assist with our daily walking bus service. Each morning, after breakfast club, you'll help safely walk children to their school. In the afternoon, you'll meet these children at school and walk them back to Limetree for afterschool club. Your role in the walking bus is crucial for ensuring each child's safety, maintaining a positive atmosphere, and providing a smooth, secure transition between school and club activities.Training:The programme offers a blended approach including virtual classrooms, webinars, work-based tasks and online assignments. We use an online platform (BUD) that helps you learn the topics and skills, reflect on your practice and build your portfolio.
Candidates are not required to attend college, instead, this will include off the job training hours used throughout this apprenticeship. These OTJH will be within working hours of Employment- e.g., 30+ hours per week = 6 hours per week OTJH, less than 30 hours is 20% OTJH.
You will also receive one-to-one support and tuition from your apprenticeship tutor, this tutor will make in person visits to you at the nursery, or schedule online meetings every 5-6 weeks.Training Outcome:
Upon successful completion of this qualification, learners can enter the workforce as a qualified level 2 Early Years Practitioner or continue to study for a level 3 Diploma, holding Early Years Educator status, including the Early Years Educator apprenticeship
Employer Description:Camp Glide is a childcare provider known for its quality before and after school clubs and holiday camps, focusing on safety, fun, and personal growth for children. As an employer, Camp Glide values honesty, respect, responsibility, and community, fostering an environment where staff can grow and excel in childcare. Staff members are encouraged to build strong relationships with children, develop professionally, and bring enthusiasm and initiative to their roles, all within a supportive and collaborative team. Camp Glide is Ofsted-registered, committed to maintaining high standards in care and safety.Working Hours :Monday to Friday
Shifts to be confirmed
20-23 hours per weekSkills: Communication skills,Team working,Creative,Initiative,Patience....Read more...
Throughout the week, your primary responsibilities will include:
Ensuring a safe and supportive environment that prioritizes the well-being of each child.
Building rapport with both children and parents to foster a welcoming, inclusive community.
Taking initiative to bring fresh ideas to each session and adjusting activities based on children’s engagement.
This role is ideal for those who love working with children, are committed to their development, and are enthusiastic about creating a joyful space that supports children’s growth and happiness.
In addition to your responsibilities within the breakfast and afterschool clubs, you will also assist with our daily walking bus service. Each morning, after breakfast club, you'll help safely walk children to their school. In the afternoon, you'll meet these children at school and walk them back to Limetree for afterschool club. Your role in the walking bus is crucial for ensuring each child's safety, maintaining a positive atmosphere, and providing a smooth, secure transition between school and club activities.Training:The programme offers a blended approach including virtual classrooms, webinars, work-based tasks and online assignments. We use an online platform (BUD) that helps you learn the topics and skills, reflect on your practice and build your portfolio.
Candidates are not required to attend college, instead, this will include off the job training hours (OTJH) used throughout this apprenticeship. These OTJH will be within working hours of Employment- e.g., 30+ hours per week = 6 hours per week OTJH, less than 30 hours is 20% OTJH.
You will also receive one-to-one support and tuition from your apprenticeship tutor, this tutor will make in person visits to you at the nursery, or schedule online meetings every 5-6 weeks.Training Outcome:Upon successful completion of this qualification, learners can enter the workforce as a qualified level 2 Early Years Practitioner or continue to study for a level 3 Diploma, holding Early Years Educator status, including the Early Years Educator apprenticeship.Employer Description:Camp Glide is a childcare provider known for its quality before and after school clubs and holiday camps, focusing on safety, fun, and personal growth for children. As an employer, Camp Glide values honesty, respect, responsibility, and community, fostering an environment where staff can grow and excel in childcare. Staff members are encouraged to build strong relationships with children, develop professionally, and bring enthusiasm and initiative to their roles, all within a supportive and collaborative team. Camp Glide is Ofsted-registered, committed to maintaining high standards in care and safety.Working Hours :Monday to Friday.
Shifts to be confirmed.
20-23 hours per week.Skills: Communication skills,Team working,Creative,Initiative,Patience....Read more...
This is no ordinary engineering apprenticeship. As a design and draughtsperson, you'll produce detailed drawings, models and specs to guide the manufacture and maintenance of state-of-the-art maritime vessels and infrastructure
Focusing on electrical, mechanical or structural design, you'll work on varied projects including submarine and warship refits. Using the latest CAD software and following codes and standards, you'll help to solve real-world engineering challenges
You'll gain a broad range of skills including:
Interpreting technical specifications
Assessing design factors and constraints
Creating CAD models and drawings
Evaluating and refining designs
Communicating options to stakeholders
You’ll also have the opportunity to embark on work placements across the site, gaining valuable insights into various operations from a design perspective
This will prepare you to join a specialised team of designers who work on a diverse range of projects, including design packages to support submarines and surface vessels
Training:
You’ll spend an initial period of time at City College, Plymouth, learning the basics
Then you'll put theory into practice as you alternate college and onsite work in the remainder of year 1 and years 2 and 3. In year 4, you'll be fully immersed, solving challenges alongside experienced designers
Along the way, you’ll study towards a Level 3 BTEC Diploma in Advanced Manufacturing Engineering to complement your on-the-job training
Training Outcome:
It’s hard to beat the variety of fantastic opportunities and business experiences you’ll receive
You can expect real world encounters and exposure to exciting projects that will really help you navigate where you want to take your career
Plus, when you join us, you’ll be automatically enrolled onto our Apprentice Development Programme.
Through a series of digital and face to face sessions, presented by wellbeing and performance experts and our external partners, we will equip you with the knowledge and tools you need to thrive and perform at your very best on your programme and beyond.Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday - Friday, shifts to be confirmedSkills: Attention to detail,Organisation skills,Team working,Creative....Read more...
1. To support high quality teaching, learning and assessment in the workshop and a positive experience for the learner.
2. To assist and support the site Maintenance department with electrical tasks.
3. Maintaining acceptable standards of achievement, behaviour, discipline and punctuality.
4. To prepare the workshop environment for practical delivery lessons.
5. To demonstrate the relevant competencies for the electrical NVQ and build a suitable portfolio of evidence
6. To reclaim materials where possible and restock or prepare for scrap disposal as necessary.
7. To monitor stock levels of materials and tools etc. and report to the electrical technician.
8. To periodically check tools and repair and/or report as necessary.
9. To carry out basic maintenance and development of work areas.
10. To check and unload incoming materials, prepare and place in store, deal with documentation as appropriate. Occasional collection of goods may be required for which a college vehicle will be provided.
11. To maintain a clear, clean and safe environment in line with College health & safety processes.
12. To support lecturers with the required practical elements of delivery.Training:An apprenticeship includes regular training with Boston College. At least 20% of your working hours will be spent training or studying.
On successful completion of the course, you will achieve a Level 3 Installation and maintenance electrician (Electrotechnical) Apprenticeship qualification.Training Outcome:Successful completion of your Apprenticeship could lead to a career within the Electrical industry.
With further training and qualifications you may also progress to supervisory and management roles.Employer Description:Boston College has a brilliant reputation and is recognised nationally for excellence in a number of different areas. Ofsted have graded Boston College as a 'Good' College in 2024. At the main campus, Rochford, you will find the dedicated sixth form centre and University Centre along with workshops and industry styled classrooms of our vocational courses.Working Hours :Monday - FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Good timekeeping....Read more...
The Business Analyst Apprentice role will focus on risk and compliance data, process analysis and exploitation of digital tools. The analyst will look to identify opportunities within the business and functions and deliver operational changes in the Governance, Risk and Compliance area to drive positive business compliance.
Support the Risk Manager and the wider Corporate Security Office deliver on the relevant strategy and roadmap for Thales UK
Analyse technical, physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controls
Develop, produce and report on risk metrics to demonstrate correlations and highlight concerns to management / stakeholders
Support the risk manager and the business lines and functions, assess their risks and advise them on mitigation strategies such as avoid, reduce, transfer or accept
Support in the production of the security risk management policy and process to help improve security culture across the organisation
Translate technical jargon into business-focused risk statements, helping the business understand their risks and present risks to senior management
Monitor and evaluate the effectiveness of security controls to manage risk to acceptable levels and produce metrics
Support the business in achieving and/or maintaining security accreditations
Deliver training and awareness as necessary on risk management process across the organisation
Report and improve metrics / dashboards and create monthly Key Risk Indicators (KRIs), Key performance indicators (KPIs) for the Corporate Security Office, senior management and other relevant stakeholders as required
Training:
This is an 18-month programme aligned to the Level 4 Business Analyst Apprenticeship standard. Delivered in partnership with our specialist provider partner Digital Native, this programme will be delivered via a blended model - including live virtual sessions, online learning and a quarterly face-to-face Hackathon
The programme will conclude with an End Point Assessment, followed by roll-off into your permanent role within the Thales UK business
Training Outcome:Be a permanent member of the team within the Thales business.Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working. Monday - Friday, 37 hours a week (8 hours Monday - Thursday, 5 hours Friday). Shifts to be confirmed.Skills: Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Getting things to happen how they should, when they should, safely and within budget is both a science and an art. On this degree level apprenticeship programme, you’ll learn exactly how it’s done.
As a Project Management Degree Apprentice, you’ll work on real projects, ensuring we meet time, cost, and quality requirements. From cutting-edge design and manufacturing to in-service support and innovative capability enhancement, you’ll be responsible for delivering some of our most business-critical projects from start to finish.
You’ll develop both the technical expertise and essential soft skills needed to excel in project management. This includes honing your presentation, communication, problem-solving, and organisational skills, as well as advanced planning techniques.
Throughout the programme, you’ll put these skills into practice by leading multi-skilled teams, managing stakeholder expectations, assessing risks, and navigating the complexities of delivering large-scale projects.
Training:Upon successfully completing your apprenticeship, you will earn a BSc in Project Management from the University of Plymouth, along with a professional qualification in Project Management at IPMA Level D (or equivalent). Additionally, you will become eligible for membership with the Association for Project Management (APM).
Your training will involve a combination of classroom learning and work placements. Every fortnight, you will engage in two days of learning with the university, which will include a mix of in-person teaching, online sessions, and self-directed learning. The remainder of your time will be spent onsite at Babcock, where you will gain practical experience and learn the specifics of your role.Training Outcome:It’s hard to beat the variety of fantastic opportunities and business experiences you’ll receive. You can expect real world encounters and exposure to exciting projects that will really help you navigate where you want to take your career.
Plus, when you join us, you’ll be automatically enrolled onto our Apprentice Development Programme. Through a series of digital and face to face sessions, presented by wellbeing and performance experts and our external partners, we will equip you with the knowledge and tools you need to thrive and perform at your very best on your programme and beyond.Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,Organisation skills,Problem solving skills,Logical,Team working....Read more...
On joining, you will be assigned to start in one of the following roles. As your career progresses, there will be opportunity to rotate across these roles to support with your development of a broad set of skills and exposure to different parts of the business.
Programme Management Office (PMO) Project Analyst - Working alongside one or more Project Manager(s), delivering the monitoring, control, and management of project finances, resource capacity planning and utilization, on and offboarding, risks and issues, change management, and project planning.
Service Analyst – You will be working within a Service team, focusing on the performance and achievement of Service Level Agreement’s for Services into the client. This includes the management and trending of incident, problems, changes, and continual improvements, whilst driving compliance, and collaborating with technical teams to deliver the agreed availability, performance, and obligations of the Services.
Business Operation Analyst (BOA) - Supporting the day-to-day operational activities of our business, including finances, communications plan, calendar and mailbox management and resource planning. You will have opportunity to work with leadership teams across the business.
Training:Chartered manager (degree) level 6 (Degree with honours) apprenticeship.
You will be required to attend Sheffield Hallam University on a series of study blocks.
The degree award is BA (Hons) Professional Practice in Management.Training Outcome:In addition to your degree apprenticeship, you will receive role-based training and coaching to ensure technical growth that kickstarts your career and sets you up for #GetTheFutureYouWant at Capgemini. You will also be offered the opportunity to train towards professional certification.
If you are seeking an exciting and fulfilling challenge in a public sector environment that delivers real impact to society, allows you to be part of a high performing and motivated team and offers a large scope for progression, then this is the opportunity for you. Are you ready to #GetTheFutureYouWant? Employer Description:Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Get the Future You WantWorking Hours :Monday to Friday, shifts to be confirmedSkills: Communication skills,IT skills,Problem solving skills,Team working....Read more...
As an apprentice Information Manager, you will work closely with clients and consultants delivering projects through all stages of the construction lifecycle.
Your responsibilities will include, but are not limited to:
Ensures information is managed in accordance with Mace procedures and the procedures for the system in use
Manages the onboarding of Mace staff and external parties to the project system.
System management, ensures all new documents arriving on the system are quality checked as per standard procedures.
System management, creates, manages and updates distribution groups to ensure information flows to the correct organisations.
Maintains the project work package matrix and assign documents accordingly
Processes in app reports as required by the project team
Administers user access and permissions for the project system
Ensures key processes such as the Request For Information (RFI) process are working in accordance with the procedures
Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work
Your work base will be flexible and could be in one of Mace offices or at a client’s office or facility. You will gain exposure to all aspects of project delivery from concept design, through to construction, commissioning, validation handover and into operation.Training:Our structured training programme will teach you technical and business skills to help you succeed in your career.
The BIM Assistant apprenticeship will work towards the Digital Engineering Technician Level 3 which consists of work-based experience where you’ll achieve a Pearson BTEC Level 3 National Diploma in Construction and the Built Environment and a NVQ Level 3 Diploma in Built Environment Design and training.Training Outcome:We’ll also support you in gaining professional membership of the Chartered Institution of Building Services Engineers (CIBSE).Employer Description:At Mace, we are global experts in shaping the built environment. From development and consultancy, to construction and operations, we connect expertise across the entire property lifecycle to help our clients, people, communities and society achieve more than they believe is possible.
You can see our impact everywhere: from skylines that form cities around the world to the infrastructure that communities depend on to live, work and play.Working Hours :Monday - Thursday 9am - 5:30pm and Friday 9am - 4:30pm. Due to the nature of construction you may be expected to work additional hours. Whilst working on site typical start time is at 8am instead of 9am.Skills: Problem solving skills,Team working,Initiative....Read more...
Working in a childcare setting with children ranging from ages 0 – 5
Completing a variety of day-to-day childcare tasks to ensure that children’s needs, welfare and education is catered for. This can include helping children to learn numeracy and language skills through games, take part in singing, role play and storytelling and feeding and changing babies
Also, being able to liaise with external customers, parents, to provide a high level of service for the childcare setting
Training:
You will be working towards a Level 3 Diploma in Early Years and a first aid qualification
Your apprenticeship will last for 13 months, where you will be supported by a dedicated assessor throughout your apprenticeship, as well as a mentor and other staff within the nursery
This apprenticeship requires dedication, commitment & punctuality for you to be successful
This apprenticeship will open doors to a variety of future roles & career paths within the childcare sector
Training will take place in the workplace
You will need to attend online training with your assessor for 10 days out of your 13-month apprenticeship, for your classroom-based learning and you will be working within the nursery for the rest of the time with the support of your dedicated childcare assessor
Training Outcome:The potential of a permanent position upon successful completion.
Other prospects could include applying for:
Room leader positions
Possible management training
Springboard into primary education
Paediatric nursing
Continuous development in current nursery setting
Employer Description:Anouska’s Lodge is an exciting new addition to the Anouska’s Family, It’s situated within the grounds of The Grove, located at the back of the stunning Walled Garden. They have an exciting variety of outdoor space including the adventure park, musical trail and forest school area which enables them to create an outstanding and enriching learning environment.
This Nursery offers a range of fun and exciting services for all their families.
Lastly, we offer a fantastic fun filled holiday club for children 2 to 9 years old with a range of activities that caters for all individual interests making the holidays an unforgettable experience.
The mission of Anouska’s Lodge is to develop well rounded, confident children, who want to learn to their full potential in an exciting, fun and enriching environment. They strive to provide a welcoming, happy, safe and supportive atmosphere in where everyone is equal, and all achievements are embraced and celebrated.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Create opportunities to support the Academy vision
Have respect and care for students and all other adults
Set the highest possible standards through the way in which we behave, talk to each other and strive for excellence in all that we do.
Support the Academy uniform policy for students and echo this through professional and business-like mode of dress
Ensure the effective operation of administrative processes and procedures, recognising the importance of enquiries or issues and applying the appropriate prioritisation.
Contribute to the Academy enrichment programme.
Co-ordinate and manage actions and responsibilities with regard to minutes, letters, e-mails and other forms of communication ensuring that a response is promptly and appropriately.
Assist in the development and maintenance of specific administrative processes / systems, for example effective record keeping and electronic filing systems.
Liaise and work collaboratively with internal stakeholders including site-based staff and wider central services functions (Finance, HR etc.)
Assist with financial and accounting administration - invoices, processing of petty cash, checking transactions and undertaking reconciliation in line with academy financial procedures.
Liaise with external stakeholders including parents/carers, local authorities to arrange visits, meetings to support the referrals and admissions process.
Maintain, organise and order stationery.
Support reception during busy periods to deal with parents / carers and answering calls.
Keep the Academy website up to date and ensure the latest policies are available.
Carry out other reasonable tasks from time to time as directed by the Principal.
Training:Training will be delivered in the workplace by monthly 1 to 1 inperson visits from your assigned tutor.
Additional enrichment activities will be delivered via group online sessions. Training Outcome:On completion of your apprenticeship you will be able to progress into a full administrative role with internal progression paths available.Employer Description:Castle View Enterprise Academy is a new and exciting multimillion-pound school for 11-16 year olds, serving the communities of Castletown, Townend, Bexhill, Hylton Castle, and surrounding areas.
The academy’s aim is to become a centre of excellence with a strong commitment to raising academic standards and ensuring that every student reaches their full potential in all aspects of academy life. It provides a safe, caring, and supportive environment equipped with the latest technology to enhance learning.
Castle View Enterprise Academy is dedicated to fostering a culture where every individual is valued and mutual respect is at the heart of the community.Working Hours :Monday to Friday 8AM to 4PMSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Initiative,Patience....Read more...
Stearn Electric Company Ltd.
Stearn is a company with a fine history - Founded in 1924, the company has grown over the years into a well-established National Super Distributor, serving the Electrical Industry with its outstanding reputation for good service and excellent customer relations - a reputation that is protected vigorously through the professionalism of our dedicated and well-trained staff.
What do they do?
We sell a range of, mainly, branded electrical products into the wholesaling world, who in turn supply the building industry. We also supply some of the same product into the public sector. You will have heard of many of the brands. Take a look at our website www.stearn.co.uk.
We are looking for an enthusiastic school leaver or young person living in the Nottingham area to start their career at this well established distributor.
After full training, your responsibilities will include:
Receiving and checking goods arriving in the building
Picking goods for outbound deliveries
Packing and loading goods for delivery
Putting away goods that have arrived
Ensuring the warehouse is safe and tidy to work in
Serving customers on our customer collection point
Training:Completing a Level 2 Supply Chain Warehouse Operative Apprenticeship, which will include the following elements:
Competence/Knowledge based qualification in warehouse at level 2
Functional Skills maths/English
End Point Assessment - final exam and observation
The vocational and academic training aspects are separated and delivered by separate teams
The vocational training and assessment are conducted, more often than not, on site according to the employer's wishes
Notice of dates is agreed well in advance of a site visit
Training and assessment are conducted both on and off the job, according to the needs of the course and the learner
Every effort is made to ensure the best result is achieved by the learner
Apprentices without Level 1 English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment
Training Outcome:
Excellent prospects for the candidate once they have completed their apprenticeship
Warehouse supervisor, manager
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm with 1-hour lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Physical fitness,Excellent work ethic,Timekeeping....Read more...
· Providing an excellent range of activities that ensures that the child learns whilst having fun.
· Supporting children’s learning and development, including supporting planning and observations.
· Preparing and maintaining the environment and resources for the children.
· Preparation of food for breakfast, snack and afternoon tea.
· Supporting children’s self-help needs.
· Being creative and enthusiastic.
· Following safeguarding rules Undertaking First Aid training as required.
· Undertaking training as appropriate to meet any changes in standards or appropriate legal requirements as required.
· Ensuring that all Health and Hygiene requirements are always adhered to. Training:· You will gain a Level 3 Early Years Educator qualification at the end of the course.
· All training is completed remotely via teams, your tutor will be there to support you throughout and visit your setting.
· Online remote training sessions will take place once every week for the first 8 weeks and they’ll be scheduled in as and when.
· You will complete your Level 3 Paediatric First AidTraining Outcome:After completion, you will develop into a Level 3 practitioner, with the potential of a permanent position upon successful completion. There is also the potential to go into other childcare orientated roles e.g., social work, teaching, managerial roles etc.Employer Description:We provide a well-resourced nursery, which has specific areas such as: role play, construction, ICT, literacy, mathematics and creativity in order for the children to gain an understanding of the world, develop their physical, personal, social and emotional skills and to develop and extend the their imagination and intellect. We will gently encourage your child to become more confident and independent, thus preparing them for school and their future.Working Hours :Apprentices are required to be as flexible as possible to meet the needs of the business. The average working week will be between 30-40 hours, Monday to Friday. Shifts TBCSkills: Communication skills,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
At Little Firs Childcare & Nursery. Our mission is to provide a happy, stimulating and secure environment following Every Child Matters five outcome framework, which provides the highest standard of care and education for all the children.
Your role will include:
Studying alongside working in our nursery, following the (EYFS) curriculum.
Observing qualified staff when they observe, assess and record children’s progression
Attending staff meetings
Plan and ensure you keep on top of your studies to complete the Early Years Qualification
Assisting the team with cleaning, organisational and food preparation tasks at the setting as instructed by our nursery manager
Develop an understanding of good child-care practices
Develop the ability to provide safe, creative and stimulating play
Willingness to learn and undertake regular training to develop CPD
To follow any duties as required or requested by the manager
Ability to observe and record regular reports on children’s development
Benefits include:
On-site parking, on a local bus route
Free hot lunch provided
Annual leave 4-weeks
Bank holidays off
Christmas closure
Christmas party event
Work uniform provided
Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catchups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 12-month apprenticeship you will have gained; Early Years Practitioner - Level 2.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Our Main Aim is to provide an enriched and enabling environment in which children are able to thrive and grow and develop into independent and confident children that are able to meet their full potential and become learners for life, ensuring they are ready for school.Working Hours :Monday - Friday (08:30 - 16:00)Skills: Communication skills,Attention to detail,Organisation skills....Read more...
Maintaining, troubleshooting and repairing complex computer based, optical and mechanical broadcasting systems. (Repair and maintenance of equipment in warranty/scheduled, emergency and preventative situations)
Set-up/configure and test various lens, tripod and other mechanical broadcasting equipment, fault find versus RMA/customer requests and diagnose appropriate issue
Test/check repaired equipment for operational readiness; provides operational assistance/instruction to others as needed
Update and maintain our in-house broadcast service system keeping all information updated
Selecting the appropriate equipment to use based on the maintenance operations
Use a variety of maintenance diagnostic techniques and procedures
Apply a range of dismantling and reassembly methods and techniques at circuit board and component level, taking care not to cause further damage to the equipment/circuit during the repair activities
Comply with health and safety requirements and organisational policy and procedures, demonstrating safe working practices
Understand the electrical maintenance process and its application
Apply the appropriate behaviours required in the workplace
Attend training, conference and development events as required
Training:Maintenance and Operations Engineering Technician Level 3.Training Outcome:Upon successfully completing your apprenticeship the options are endless. You could continue to develop your career by choosing to obtain further qualifications, develop and improve your management and leadership skills or even move across the different areas of the business to pursue a career in your chosen field.Employer Description:CVP are the UK's No. 1 reseller of professional video, broadcast, and photography equipment and understandably we're passionate about all things Cine, Video and Photo! CVP has a fast moving & dynamic sales focused environment servicing some big names in the broadcast industry including the BBC, ITV, the digital film industry and many of the UK's independent film and TV producers. We’ve been in the business a long time and work hard to really understand our customers’ needs, so we can deliver first class service – and the right solution, whether that’s a compact camera or a complete studio system. Or even just some good advice. From our engineers who keep stuff working to our sales support team whose job is to look after our customers, to our highly skilled systems guru’s, to our online team - we’re here for them.
We have been growing since 1986 with offices in Studley, Brentford, London, Glasgow, Manchester, Cardiff and Belgium and our ambition to continue to grow and develop the business is as strong as ever. With over 200 permanent UK employees, the launch of our EU/Belgium operations and ambitious on-going growth plans there’s never been a better time to join CVP.Working Hours :Monday - Friday (09:00hrs - 17:30hrs)Skills: Attention to detail,Team working,Initiative....Read more...
On a day-to-day basis, your primary role will be to calculate the carbon footprint of our client businesses, which involves:
Checking, interpreting and translating data to make it usable
Entering data into our carbon calculator software whilst making appropriate assumptions and estimates
Validating calculations; performing additional analysis to provide further insights
Preparing analysis and reports
Communicating effectively with clients and client-facing members of the team
Skills and experience
Excellent computer skills with a good understanding of the use of spreadsheets.
Attention to detail and ability to handle datasets quickly and accurately.
An interest in developing skills in data handling and analysis.
An interest in developing skills in carbon footprint calculation for businesses.
Good time management skills or a willingness to develop them.
Good communication skills or a willingness to develop them.
Behaviours
Cares about the environment and wants to help protect it.
Loves data and is constantly curious about what insights can be gained from it.
Is curious and unafraid to try new ideas.
Is organized and gets things done.
Communicates clearly and effectively.
Takes responsibility for own Continuous Professional Development and seeks out learning opportunities.
Strives to behave in line with the company values and the “Living our values” charter.
Training:Data Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a fifteen-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body. This is a level 3 qualification.Training Outcome:
Opportunity to progress to the next level apprenticeship for the right person.
Employer Description:Go Climate Positive exists to make it easy for small and medium sized businesses in the UK to tackle climate change and embrace the low-carbon economy.
We help business owners who care, to change the world and their business for the better.Working Hours :Monday to Friday, shifts to be confirmed.Skills: IT skills,Logical,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working....Read more...
Processes company’s payroll every pay period
Maintain payroll processing system and records by gathering, calculating, and inputting data
Computes employee take-home pay based on time records, benefits, and taxes
Answers staff questions about wages, deductions, attendance, and time records
Receives and coordinates requests for leave and other absences
Handle changes in exemptions, job status, and job titles
Adhere to payroll policies and procedures and comply with relevant HMRC laws and regulations
Identify, investigate, and resolve discrepancies in timesheets and payroll records
Honour confidentiality of employees’ pay records
Complete payroll reports for record-keeping purposes, managerial and client review
Calculating PAYE taxes as well as National Insurance contributions
Perform the distribution of wages through production of online or email payslips and sending of information of net pay amounts to clients for the direct transfers to employees’ bank accounts
Submission of the Workplace Pension Scheme data for each employer and submit to the relevant pension provider of the deductions of the contributions from the employer’s bank account
Training:
Level 3 Payroll Administrator apprenticeship standard
Training will be delivered remotely via MS teams
You will join a cohort of learners and attend the MS teams classroom sessions with your trainer
Alongside classes you will receive 121 mentor support and regular catch-ups with your mentor and line manager in the workplace
Training Outcome:
The right candidate could progress into a permanent role and further professional development
Employer Description:Girlings & Co was established in 1990 and today we continue to build on our enviable reputation for providing excellent advice and first class service to our business and personal clients alike. We have many clients in the local community and service businesses, small and medium, across many sectors including: the service sector, the construction industry, the professions, agricultural, manufacturers and retailers.
As well as accountancy, bookkeeping and tax skills, our staff also have individual specialisms which enable us to provide clients with a first class tailored service. With our wealth of experience we pride ourselves on delivering an unparalleled service to all clients, whatever their size or sector.
In addition to traditional auditing, accounting and tax services we also provide advice on how to improve and develop your business. Whether you need an integrated business strategy, access to corporate finance or specialist tax advice we are here to help you achieve your goals.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Confident IT user....Read more...
Parts Advisors are also known as vehicle parts operatives. They are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories.
Whilst the role may vary by employed based on the specific needs to the location, the duties of a Parts Advisor Apprentice will typically include:
Building relationships with internal and external customers
Taking orders from customers in person and over the phone
Maintaining stock room
Identifying parts
Processing payments for parts sold
Working with technicians to ensure they have the correct parts to complete their work
Training:
The Vehicle Parts Advisor role follows the Customer Service Practitioner Level 2 standard
The Programme typically lasts between 12 and 24 months depending on the career path chosen and you'll achieve a nationally recognised qualification
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Daventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your Volvo Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’re qualified
Training Outcome:There are lots of opportunities within our expanding retailer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Holden Group is a family-owned group of Car Dealerships in Norwich & Kings Lynn, Norfolk and Bury St Edmunds, Suffolk. Holden Group has been looking after customers since 1928. We represent the Kia, Volvo, Honda, Renault, Dacia, and MG brands in Norwich, Bury St Edmunds and surrounding Norfolk and Suffolk areas. Holden offers new, nearly new and approved used cars and vans for sale to private and business clients. We offer servicing, repairs and maintenance for Norfolk & Suffolk motorists from its Norwich, Kings Lynn and Bury St Edmunds sites, all at affordable prices. We pride ourselves on having a trusted reputation for being knowledgeable and offering an honest and enjoyable experience.Working Hours :A typical working week could be 40 hours Monday - Friday 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
The pharmacy assistant will work under the direct supervision of the pharmacist and will carry out day to day activities connected with the preparation and supply of medicines and will provide advice to patients on the use of medicines as well as on general health and lifestyle matters.
To select, label and dispense correct items in accordance with standard operating procedures to ensure safe supply to patients;
To dispense controlled drugs in accordance with standard operating procedures to ensure legal compliance
To ensure at the point of sale, the safe and correct supply of dispensed items to patients
To identify problems in administration of medicines such as medicine interactions and other physical factors that may affect patient compliance
To create and update patient medication records in accordance with data protection principles to ensure patient confidentiality
To assist with stock control and inventory procedures to maximise availability and minimise waste
To ensure the safe and appropriate storage of medicines
To assist with the preparation of monitored dosage and cassette box systems to benefit patients on multiple medication regimes
To maintain an up-to-date knowledge and understanding of pharmacy issues for the purposes of continuing professional development
To support pharmacy colleagues and mentor others through the timely completion of training courses
To work as part of a team and actively demonstrate a willingness to support and achieve the overall business objectives
Training:Level 2 Pharmacy Services Assistant Apprenticeship Standard, which includes:
Pharmacy Assistant Level 2 Apprenticeship Standard qualification
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Dispensing Assistant Course accredited by the General Pharmaceutical Council [GPhc]
End-Point Assessment (EPA)
In-house training
Training Outcome:Full-time permanent role for the right person or further potential for other training such as a Level 3 Pharmacy Technician apprenticeship Employer Description:Pioneering innovation with state-of-the-art technology, Iclick Pharmacy stands as Staffordshire's premier and most reliable pharmacy.
Guided by a proficient team of experts, we offer a seamless solution to the conventional prescription collection.
Whether it's a fresh prescription from your GP or a refill for yourself or a cherished family member, we bring your medication directly to your doorstep without any added fees.
Say farewell to the hassle of collecting your prescriptions.Working Hours :9.00am-5.00pm Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You’ll be trained to lead your own technical projects and work with expert mentors to develop the skills you need to thrive. Your role will see you selecting the optimal NDT method and conducting tests on parts – so be ready for practical experiments, project planning, resource control, problem solving and gaining technical know-how. You’ll also learn how we use NDT in research and development along with the state-of-the-art technologies that enable us to rapidly detect defects, increase our throughput and reduce costs.
You’ll complete a variety of placements across our business, which will give you practical experience in various NDT methods. You can also expect to spend some time in our offices, solving technical issues and running projects to help our internal customers. Throughout, you’ll study for a BEng (Hons) NDT Degree at the University of Northampton. These studies will help you get to grips with the Maths, Electronics and Physics behind the methods you’re using. Some modules will be delivered residentially at Northampton University while others will be delivered via distance learning. Training:Non-Destructive Testing is used across a wide variety of sectors and relies heavily on Physics and Maths. Your apprenticeship will give you exposure across our business as you learn how to use NDT to find surface and internal defects in a variety of materials.
Across four years, you’ll spend time building your practical and theoretical knowledge of X-rays (radiography), ultrasonics, eddy currents, magnetic particle inspection and fluorescent penetrant inspection, undertaking training courses in these five main NDT methods. You’ll gain manufacturing and laboratory experience of these methods along with quality assessment techniques, giving you an invaluable mix of practical and theoretical experience.Training Outcome:
Join us and we’ll provide an environment where you can be yourself. An inclusive culture that invests in you and gives you access to opportunities where you can grow your career and make a difference.
Employer Description:At Rolls-Royce, we pioneer cutting-edge technologies to explore the possibilities of cleaner, safer, more competitive power. As a Manufacturing Engineering Degree Apprentice, you’ll get to work alongside world-class engineers as you help us work towards that goal. Our Manufacturing Engineers develop some of the most advanced manufacturing processes in the world. Turning our designs into reality, you’ll learn from engineers, customers, suppliers and operations specialists. Join us and you’ll be shaping the future, surrounded by experts who’ll help to inspire, challenge and support you to be yourself and at your best.Working Hours :Monday to Friday, 8.00am to 4.00pm.Skills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Supporting tax compliance for a portfolio of clients throughout the year; managing timetables/expectations accurately and efficiently
Work closely with clients to ensure all necessary tax documentation is complete and accurate
Support the tax team in researching and interpreting tax laws and regulations
Maintain up-to-date knowledge of tax legislation and any changes affecting our clients
Contribute to the development and improvement of tax-related processes and procedures
Preparing client deliverables and acting as an ambassador for the business
Work with other service lines to the benefit of the client including referring opportunities where relevant and minimising risk (to both the business and the client)
Responsible for dealing with ad-hoc enquiries and provision of other tax and office support as required
Undertake professional study towards the ATT qualification, progressing to the CTA qualification to become a Chartered Tax Advisor
Training:
Study support towards the completion of the ATT qualification
Studies will be completed via the training provider's live online courses with full tutor support available and the ability to ask questions
Training will typically take place in blocks of two to three days
Training Outcome:It is expected that on full completion of the ATT qualification apprentices move on to study the CTA qualification under a level 7 apprenticeship.
Promotions and salary increases will be made during the course of completing the full ATT qualification, in line with the individual displaying the appropriate level of knowledge, skills and behaviours relevant to the role.Employer Description:Our Tax Assistant apprenticeship offers an opportunity to develop valuable skills, enjoy a challenging hands-on experience and learn from exceptional people, all while you work towards gaining the ATT qualification and earn a full-time salary.
In this role you will prepare and assist in the preparation of personal and trust tax returns, simple accounts for the returns, capital gains tax computations and income tax computations.
Through our in-house Academy you will receive extensive ongoing technical training and support, which will provide you with the tools needed to understand why we prepare tax returns and tax computations alongside how to do this and all other elements of the role.
Support will also be provided by our experienced management team, together with having a buddy in the form of a member of our existing team, who you can lean on for any additional support you may need as you settle into your role.Working Hours :Monday to Friday; 7.5 hours each day with flexible start and end times (TBC). No expectation that weekend or evening working will be required.Skills: Communication skills,IT skills,Problem solving skills,Number skills,Analytical skills,Team working....Read more...
Contribute to the marketing plan, delivery or evaluation of strategic marketing activity through the creation of written planning and evaluation documents and presentations, e.g., marketing campaign, market and customer intelligence research, communicate and present to stakeholders, agencies and internal teams.Use appropriate primary and/or secondary research methods including survey tools, key word research tools and desktop research to gather marketing insight or evaluation.Use research data to inform marketing decisions, targeting, planning, delivery.Source, create and edit content in collaboration with colleagues for appropriate marketing channels, such as website, email, social media, sales materials, affiliate marketing or event displays, ensuring that brand guidelines are met in order to achieve marketing objectives.Support and manage the cataloguing of offline and digital marketing materials and assets in line with marketing regulations and legislation including sustainability of hard copy and digital campaigns, e.g., storage and organisation of marketing materials, administering creative asset management systems, recycling/circular economy/energy consumption.Publish, monitor and respond to editorial, creative or video content via website, social media/video sharing platforms, offline platforms.Support the administration of marketing activities, e.g., organise a webinar or online/offline event; run an email campaign, run a pay per click (PPC) campaign, support press, advertising and PR activity, and partner marketing activity.Use the organisation’s customer relationship management system (inhouse or externally sourced) to maintain accurate customer data and relationships are managed in the pursuit of marketing goals.Identify and use relevant/emerging trends, solutions and technologies to implement effective marketing activities.Contribute to the monitoring of marketing expenditure and activities to a specified budget and plan in line with company processes.Monitor, optimise, analyse and evaluate marketing campaigns and channels in order to deliver on marketing objectives for the organisation and/or clients, measuring marketing delivery effectiveness.Training:You will complete your MCM training with remit training and you will do your hands on experience with this company 5 days a week.Training Outcome:After completion you could be offered a permanent role.Employer Description:Remit Training is a training provider company who will go over apprenticeship training with candidates who are offered an apprenticeship.
Digital
& IT
creative, data analysis, infrastructure, COmms…ready for an upgrade?
Apprenticeship solutions that focus on the most in demand skills across IT, software development, data, sales, and marketing. Attract top talent. Reduce critical skills gaps. Future-proof your business
We drive exceptional, individual and organisational performance through teaching and learning.
Big enough to deliver excellence, small enough to reallyWorking Hours :Monday to Friday, hours to be confirmed.
Company Pension
On site parking
Free parkingSkills: Attention to detail,Organisation skills,Problem solving skills,Logical,Creative,Initiative,Patience....Read more...
Customer Support:
Provide technical support to customers (internal and external) through various communication channels including phone, email, and live chat
Troubleshooting and Diagnosis
Use appropriate troubleshooting methodologies and tools to identify and resolve ICT problems and fault
3. Technical Specifications:
Interpret and apply technical specifications relevant to ICT tasks to ensure accurate and effective solution
Build and update of WordPress websites
Security Compliance:
Implement and adhere to security policies for ICT tasks, ensuring compliance with organizational requirement
Issue Resolution:Use relevant tools and technologies to resolve technical issues, ensuring timely and effective solution
Stakeholder Communication:
Communicate with stakeholders at all levels, explaining steps to resolve issues or set up systems, and managing escalation and expectations effectively
Testing Methodologies:
Apply appropriate testing methodologies to hardware, software, and cabling assets to ensure functionality and reliability
Continuous Learning:
Engage in guided continuous self-learning to stay updated with technological advancements, enhancing relevant skills and taking responsibility for professional development
Documentation and Escalation:
Document ICT tasks and escalate issues as necessary to ensure a clear audit trail and progression of problems.
Software and Hardware Configuration:
Install and configure software and hardware, including mobile apps, printers, projectors, scanners and cameras
Issue Prioritization:
Prioritize IT issues based on customer service level agreements to ensure timely resolution
Security Access Management:
Administer security access requirements and permissions for stakeholders, including password resets, and escalate as needed
System Rollouts and Upgrades:
Support the rollout of new systems, upgrades, or applications, ensuring smooth implementation and minimal disruption to operations
Training:
Level 3 Information Communication Technician (ICT)
Support Route
Day release one day per week
Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.
Employer Description:In Studio been in the business for 22 years now with fantastic customers who come back time and again. Whether they are on our doorstep or further afield, our customers return for our experience, great service and excellent value.Working Hours :Monday - Friday.
Times to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
