Duties will include:
Months 1 to 8 - You will join the Customer Service Team providing administrative and hardware support to the 1st Line and Projects and Implementation teams
You will report directly to the 2nd Line Team Leader who works within the Customer Services Department
You will be required to work in the build room as well as working on specific tasks in the field defined with you by the Management Team
Months 8 to 16 - You will join the 1st Line Team providing administrative and remote support to our fast growing customer base
You will report directly to the 1st Line Team Leader who works within the Customer Operations group
You will be required to work on the Helpdesk as well as working on specific projects and tasks defined with you by the Management Team
You will not be a call logger, with the expectation being that by the end of your tenure you can resolve at least 85% of all the incidents you log yourself
General Skills & Experience:
Strong customer care and client facing skills
Good verbal and written communications skills
Excellent telephone manner
Organised, focused and rigorous
Proven problem solving skills
Able to work in a team environment
Must have desire and ability to develop new skills on the job
Strong team focus and ability to work with and without direct supervision
Attitude:
Mature attitude in a professional environment
Desire to be a team player
Looking for challenges and solutions
Promotes Customer Service
‘Can do’ attitude
Sense of humour
Technical Skills - An awareness of:
IT Hardware
Windows Operating systems
Microsoft 365
Training:
Level 3 Information Communications Technician Apprenticeship Standard
You will receive full training and support from the Just IT Apprenticeship team to increase your skills
Training Outcome:
Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career
Employer Description:Virtual IT is looking for an apprentice eager to establish a career in IT Support in our education division, JSPC. To complement the Information Communications Technician apprenticeship standard, Virtual IT will provide vocational experience learning and contributing to the customer experience via our remote support helpdesk based in Lancing and via our deskside support commitments in the field where you will be mentored by our Field Engineers.
Our customer base is comprised of approximately 300 schools throughout West Sussex. In terms of the technology stacks you will be exposed to, this will include desktop and mobile devices running Windows Desktop and Chrome OS in traditional on-premise infrastructures running virtualised Windows Server environments through to full cloud solutions that leverage the Microsoft 365 suite. You will gain experience in a number of backup solutions, and networking (physical and wireless) technologies.
They are one of the pre-eminent Managed Services Provider in the South of England supporting over 10,000 users for their IT and security, delivering a broad range of cloud, hybrid cloud, cyber security, vulnerability testing, and support solutions, bringing together the best technology sets to address their client’s ever-changing requirements.Working Hours :Monday - Friday, 9.00pm - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative,Can-do attitude,IT Hardware,Windows Operating Systems,Microsoft 365....Read more...
Support and maintain the School’s IT systems
Provide efficient IT support to all teachers, support staff and students
Escalate IT issues to the IT Manager where necessary
Retain ownership of incidents and monitor until satisfactory resolution is achieved
Follow established procedures for service requests, utilising a ticketing system to prioritise, handle and manage issues and queries
Diagnose and resolve technical issues
Support the IT Manager in undertaking IT projects as instructed by the IT Manager
Support the IT Manager to maintain the 3-year rolling plan
Provide desktop and server support
Set up, configure and install authorised software to new IT equipment
Ensure security and upgrades are applied to desktops and laptops/Chromebook
Fault find existing IT equipment
Ensure asset register and licensing records are kept up to date at all times
On-site support for school events, including evening events
Training:Information Communications Technician Level 3.Training Outcome:Fantastic progression opportunities available.Employer Description:RET oversees a network of thriving schools, and as part of our IT team, you’ll play a key role in supporting the technology infrastructure that powers our educational excellence.Working Hours :Monday to Friday 37 hours per week, working hours TBCSkills: Communication skills,IT skills,Customer care skills,Good initiative,Remain calm under pressure.,Good knowledge of Microsoft....Read more...
Provide first-line support for equipment, including desktop computers, laptops, tablets, printers, and interactive whiteboards
Monitor and maintain the school’s network, including servers, switches, and wireless systems
Maintain and support classroom technology such as projectors, smartboards, and AV equipment
Manage inventory of ICT equipment, including logging and tracking hardware and software licenses
Participate in structured training to enhance your skills and knowledge
Training:
At Baltic Apprenticeships, we do things a little differently. When it comes to our training, our unique approach blends established teaching techniques with cutting-edge technology.
The technical training component of our Level 3 IT Support Apprenticeship is split into six practice-led courses. Each practice-led course is then split into two parts
Training Outcome:In this role, you will work towards your IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships.Employer Description:Holy Family Catholic Multi Academy Trust comprises 7 schools, including 2 secondary and 5 primary schools, across Wirral and Cheshire. Their mission is to inspire and transform lives through their Catholic faith, trust, respect, innovation, and courage. They are committed to equipping their students with the skills and knowledge they need to succeed, supported by state-of-the-art technology and resources.Working Hours :Monday - Friday, 8.00am - 4.00pmSkills: Communication skills,Attention to detail,Problem solving skills,Initiative....Read more...
Learn to work with Cisco technologies, including Catalyst switching, routing, and management tools
Gain exposure to multi-vendor platforms such as Juniper, HP, Aruba, and Meraki
Develop skills in configuring and troubleshooting networks, including fault finding
Support the installation of networking and server hardware at customer sites
Gain hands-on experience with desktop products, Microsoft technologies, and Wintel servers
Provide on-site and remote support to customers, handling issues effectively and professionally
Participate in out-of-hours client requests as part of an on-call rota (with additional compensation)
Training:Network Engineer Level 4 Apprenticeship Standard:
Duration: 15 Months and up to 5 Months End Point Assessment
As a Network Engineer apprentice, you will work with hardware and software to set up networks and ensure systems operate effectively, anticipating and troubleshooting issues
Training Outcome:
Our Level 4 CompTIA Network Technician apprenticeship isn’t just for career starters; our programme can act as a powerful professional development route for those already working within the industry. If you currently work with IT networks and you want to develop your tech skills, you can enrol on this apprenticeship programme through your current employer
Enrolling on a professional development apprenticeship is guaranteed to provide you with new progression opportunities and help advance your career. Our Level 4 CompTIA Network Technician apprenticeship will advance your IT skills, broaden your industry knowledge, and ensure you stay up-to-date with industry best practices. Our curriculum will support your current role and provide you with a vast understanding of a range of IT networks
Employer Description:BlueKong Networks is a global leader in IT and network engineering services, delivering agile, end-to-end solutions to clients worldwide. With over 270 engineers across 70 countries, they provide cost-effective, high-quality technical support for ad-hoc installations, large-scale deployments, and SLA-driven services.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Logical,Initiative,Driver Required....Read more...
Our client is an international hospitality group known for exceptional dining and lounging experiences, now expanding into the US market. Dedicated to excellence, they craft an inviting ambiance where guests can relax in privacy while enjoying exceptional, personalized service. They are seeking an Information Technology Manager to oversee and elevate their technology infrastructure, ensuring it supports a seamless and personalized guest experience.Your Role:You would be overseeing their IT department, ensuring systems run efficiently, managing a small team, implementing security measures, and aligning technology strategies with business goals to support operations and growth.Skills and Experience:
Over 2 years of experience working in an IT Service Desk environmentExperience supporting IT operations within the hospitality industryFamiliarity with Microsoft Active Directory ServicesProficiency with IT ticketing systemsStrong understanding of desktop and laptop hardware architectureProven experience in administering end-user operating systems (Windows 10/11, MS Office Suite, and Apple iOS)Previous experience in site IT administration, including vendor and contractor management
If you are keen to discuss the details further, please apply today or send your cv to Nas at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Erwin Hymer Group UK are seeking an Apprentice IT Technician to join the team. Full training provided. As an IT Support trainee, you will be providing technical assistance and support, ensuring smooth operation of computer systems and networks.
Including:
Work as part of our small IT team assisting and supporting the business IT requirements and providing day-to-day maintenance of our IT systems and services
To provide support for relevant equipment, hardware, software and related information systems
To assist with the installation and implementation of equipment, hardware, software, and related information systems
To assist in the maintenance of procedures ensuring that all equipment, hardware, software and related information systems are properly controlled and registered
To assist in the provision, maintenance and undertaking of contingency plans and backup procedures
To deal with PC problems (desktop PC's, laptops and printers) and resolve mainstream software issues
To support user maintenance such as active directory, telephone systems, department moves etc.
To liaise with all areas of the business assisting and providing advice and support to all users
To undertake any necessary training, development, or research to ensure technical expertise remains current
Training:All training will be delivered in the workplace. Training Outcome:Information Communications technician Level 3 can open the door to different ICT roles within different businesses and sectors.Employer Description:Erwin Hymer Group UK is a leading manufacturer of Caravans, Campervans and Motorhomes. We build the biggest and best known brands in the sector. Home of the brands Elddis, Xplore and Buccaneer. We employ over 300 employees at our 115,900 sq m Consett site. We are part of German-based Erwin Hymer Group and owned by US giant, Thor Industries, Inc., the World's largest leisure vehicle manufacturer. We’re proud to build a vast choice of award-winning leisure vehicles, available from our growing network of specialist Retailers.Working Hours :Currently working 4 days per week (under review until March): Monday-Thursday 7am-5pm (38 hours per week) with 30 minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Are you an experienced 2nd Line IT Support Engineer?Do you want to work as part of our field engineer team, providing expert IT technical assistance and a high level of customer focused support to our customers across Norfolk and Suffolk?Then apply today!We are recruiting for this full-time role to be based at our Gt Yarmouth branch, with daily travel (pool vehicle used within working hours) across Norfolk & Suffolk.CSSCloud launched in 2017, following the merger of local IT Support companies CSS Computers Ltd and Cloud Computer Services Ltd.As an award-winning, high performing full-service IT systems company, we believe that Computer Support Services should be driven by the customers' needs; being flexible enough to respond quickly, whilst also meeting their requirements as they grow.As a trusted supplier to clients requiring expertise in a broad range of skills, including Cyber Security, IT Support, Managed Printing, Cloud Solutions, Internet and Telecoms, we are now recruiting this full-time, permanent role, working 40 hours during the week (08:30 to 17:00) Monday to Friday.Salary will be dependent on qualifications and experience.As a 2nd Line Engineer within our field team, the type of work includes:
Install new PC's, Laptops, and Network devicesUndertake upgrades and repairs to existing equipmentAssist with on premise and cloud-based server installations and infrastructureDiagnose and fix IT and related equipment faultsPrinter, Telephone and Broadband supportAssisting the Service Desk as part of the wider team
Interested? If so, you will need:
At least three years IT support experienceExperience of troubleshooting Windows networks and WindowsA track record of implementing, supporting and troubleshooting Windows Desktop Operating Systems and Networks (Server experience would be an advantage)Up to date Microsoft professional training certificationsA full driving licence and acceptable driving recordPragmatic and methodical, as a 2nd Line Engineer you must have excellent problem-solving skills and a strong customer focusExperience of working for a service provider or within a managed service environment
This is a fantastic opportunity to join us at a very exciting time in our growth; in return for your skills and experience, we are offering an excellent package within a superb working environment.Please note: All applicants will be required to provide documentary evidence of their right to work in the UK if selected for an Interview.....Read more...
Overview
Ref: 103609
Service Desk Team Leader / ITIL
Exciting opportunity to lead the daily operations of a growing service desk, ensuring efficient and effective support services for end-users. This role involves supervising a team of service desk analysts, coordinating tasks, and providing technical guidance to ensure timely incident resolution and superior customer service.
Role Responsibilities
Responsibilities will include:
Leading and supervising a team of service desk analysts, providing coaching, mentoring, and performance feedback to support their professional development and success.
Coordinating and prioritising service desk activities, including incident management, request fulfilment, and problem resolution, to ensure timely response and resolution in accordance with service level agreements (SLAs).
Monitoring service desk performance metrics and KPIs
Providing a hands-on role in a technical capacity, handling incidents, requests, and escalations. Expected to be at least 50% - 60%. Lead from the front attitude.
Ensuring compliance with IT policies, procedures, and standards, as well as industry regulations and best practices (ITIL, ISO, and others), to maintain a secure and compliant service desk environment.
Person Specification
You will have the following skills:
Proven experience in IT service desk or technical support role, with leadership or supervisory experience preferred. Certifications such as ITIL Foundation, SDI SDA and Team Lead, or CompTIA IT Operations Specialist.
Strong technical knowledge of desktop operating systems, productivity software, hardware components, and common IT technologies.
Familiarity with IT service management frameworks and practices, such as ITIL, ISO, and experience using service desk tools and incident tracking systems.
Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire team members, build rapport with customers, and resolve conflicts effectively.
Next Steps
Apply by contacting Ciaran Ahern, 0131 270 6608 or cahern@fpsg.com
Equal Opportunities
FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process....Read more...
Provide IT support for any software/hardware issues that arise and provide IT support for any phone/network issues that arise
Set up new joiners with a laptop/desktop/phone, set up new users on CIMS/Taskye (FISco in house Facilities Management system) and set up new suppliers/customers on Taskye
Ensure Windows updates are applied to all in house servers
Liaise with 3rd party IT support company about any IT issues that need escalating
Single point of contact for GDPR, ISO 9002 and ISO 14001
Perform IT asset management
Make basic content changes to the FISco website and maintain the Wordpress site to make sure it is up to date
Perform duty as the “Document Control Manager” as per the “Control of Documents” procedure and continually look for ways to improve/enhance the way that FISco use technology and suggest improvements to the senior management team at management meetings
Training:Why choose our Azure Cloud Support Specialist Apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
A chance to stay on with the company and gain a full-time role if you give of a good impression and willing to work throughout your journey
You will gain amazing experience and a great qualification to get you moving on your journey
Benefits:
Brand new office building
Employee Assistance Program
Company sponsored events
25 days holiday plus bank holidays
Pension
Employer Description:Fisco UK provide infrastructure services to the private sector, notably facilities services, information technology and communication services, property services, and energy management. The company was established in 2009 and is a start-up business. The ambition is to establish a premier service business with a turnover exceeding £50m per annum and employing over 300 people.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Holt Executive is collaborating with an industry-leading bespoke manufacturing and engineering specialist who design, build, and supply advanced and future-proofed technology to the Naval, Land and Security sectors across the globe.
Our partner has an exciting opportunity for an experienced Senior Embedded Software Engineer to take the lead in designing and developing embedded software and Windows-based user interfaces.
Key Responsibilities for the Senior Embedded Software Engineer:
- Lead the end-to-end development of software applications, from concept design and requirements definition to detailed design and coding.
- Design and develop software applications, covering all stages from concept to detailed coding.
- Collaborate with Mechanical, Electrical, and Electronics engineers to ensure successful project delivery.
- Oversee all software requirements and address issues throughout the project lifecycle.
- Create robust software with a focus on fault management, fault reporting, and application health monitoring.
- Develop and maintain supporting documentation, including interface control documents, user manual inputs, and fault code lists with corrective actions.
- Assist customers with integration, commissioning, and problem resolution, including on-site support when necessary.
Key Skills and Experience for the Senior Embedded Software Engineer:
Essential -
- Strong degree in a related discipline.
- Experience of embedded software design and appreciation of associated hardware.
- Strong mathematics background.
- Experience in leading technical software projects.
- Experience of embedded software design and good general appreciation of associated hardware.
- Experience of writing C/C++ for embedded applications.
- Experience of the design and development of control systems, preferably of motor control principles and theory and interfaces.
Embedded Software/Firmware:
- Experience of using STM32 processors and Keil uVision development environment and tools.
- Communications such as Ethernet, RS422/UART, CAN, SPI etc.
- Hardware interfacing, GPIO, ADC, DACs etc.
Windows/User Interfaces:
- Understanding of developing desktop application and user centric interface design.
- QT and QT Creator multiplatform development environment in C++.
- Visual Studio C++ and C#.
- Low latency programming techniques.
- Networking (TCP/UDP).
Company Benefits:
- 37.5-hour work week with lunchtime finishes on Fridays.
- 28 days annual leave and Christmas closure.
- Employee Help@Hand Service providing access to remote GP services, second opinions, mental health support, and physiotherapy consultations.
- Life Assurance Policy, including Bereavement Counselling and Probate Helpline.
- Company Share Incentive Plan and Save as You Earn Scheme.
- Wellbeing initiatives, including access to the Aviva Wellbeing App and regular wellbeing activities.
- Employee discount scheme, including access to a wellbeing hub.
- Excellent Learning & Development opportunities.
Security Clearance Requirements:
Due to the nature of our business, all staff need to be able to obtain UK Security Clearance as a mandated requirement. Therefore, if successful, you will need to provide proof of identity, employment history and right to work in the UK, along with proof of UK residency for at least five years.....Read more...
Duties:
Provide basic technical support, including password resets and solving simple IT issues with a view to increase knowledge, skills and the ability to pick up more complex issues
Serve as the initial point of contact for all IT-related issues and queries, including escalations.
Pickup work from our ITSM tool
Assist with early morning daily system checks to ensure all major services are available
Shadow the IT Engineers when the major incident process needs invoking if a key service is unavailable.
Ensure consistency by following the call handling procedure
Track and monitor issues to ensure timely resolution and keep users informed of progress
Perform basic hardware and software support for desktop setups, printers, and peripherals
Install and configure software, ensuring compliance with organisational policies
Provide remote support to colleagues
On-site support shadowing IT Support engineers
Take part in processing joiners, movers and leavers ensuring all elements of the process are adhered to
Responsibilities:
Learn all aspects of how technology is utilised at Migrant Help
Escalate aged incidents to the IT Support engineers and be included in 3rd party communications
Document solutions for common problems and contribute to the IT knowledge base
Keep the knowledge base up to date and ensure that only accurate information is added
Draft user guides for new tools, systems or ways of working to help colleagues across the organisation
Assist in the rollout of new software and hardware, including system upgrades and patches when necessary
Update asset registers for hardware and software inventories
Comply with data protection and cybersecurity policies as set out by the organisation
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just ITApprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualifications
Training Outcome:
Tech and digital professionals earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career
Employer Description:Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects migrants, treats them with respect and enables them to reach their full potential.
We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals.Working Hours :Monday - Friday, 9.00am - 5:30pm.
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Motivated,Positive attitude,Hard-working,Passion for ICT....Read more...
Key Responsibilities
• Processing initial enquiries • Processing proposal packs • Processing new client set ups and completed client close downs • Maintaining central client management database and systems with incoming information from associate Mortgage Advisors and Solicitors • Reception duties, dealing with telephone calls and meeting and greeting visiting clients • Handling incoming and outgoing post • Provide administrative support as required • General duties commensurate with post
Working towards Property Researcher:
Researching and analysing properties and locations • Liaising with estate agents to carry out due diligence on properties • Carrying out and analysing desktop research into local areas • Producing written reports on properties • Liaising with estate agents to organise viewings and surveys on properties
Carrying out property viewings • Taking video footage of properties and local area • Taking photographs of properties and local area
Production of written reports, video walkthroughs and photo slideshows • Producing written reports based on condition and gathered research advising clients on suitability to the criteria given • Editing video footage and producing video walkthrough • Producing photograph slideshow • Advising clients to on the best property to purchaseTraining:Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
IT
Record and document production
Decision making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors
Training Outcome:Possibility of a full-time position for the right candidate upon completion of the apprenticeshipEmployer Description:Home buying service for British Forces forces mortgages supporting Forces Help to Buy property finding & managing the purchase through to completion.Working Hours :Monday - Friday - 9:00 - 5:00 PM (with a one hour lunch - 1:00 PM - 2:00 PM)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative....Read more...
Job Functional Knowledge: Requires knowledge of a range of processes and procedures through job-related training and on-the-job experience to perform a range of work assignments
Business Expertise/ Acumen: Understands how the assigned duties integrate with others in the team
Leadership: May act as an informal resource for team members with less experience
Problem Solving: Provides input and applies solutions to problems in own work area with close supervisory approval
Impact: Impacts the quality and results of own team
Interpersonal Skills: Uses communication skills to exchange information within own team
Key Responsibilities:
Provide end user support as part of the RHO IT Service Delivery team
Daily administration of servers and supporting infrastructure
Monitoring of Server status and performance
Installation and configuration of PC hardware, Server Hardware, software, and peripherals
Ensure the company’s data is fully secured and backed up on a timely basis
Maintain current knowledge on all technical issues relating to current and future systems
Undertake training and education to best of ability as advised by line manager
Ensure that a safe and healthy work environment exists, by adhering to company health, safety
IT and environment policies, to achieve full compliance with the relevant legislation
Investigate improvements to processes
Complete an Information Communications Technician Apprenticeship
Other ad hoc duties
Skills Needed:
5+ GCSES Grade 4/C and above (or equivalent) including math’s and English
Experience using desktop products
Tech savvy
Desire to learn and strive for continuous improvement
Demonstratable interest and ambition for a career within IT
Training:
Level 3 Information Communications Technician Apprenticeship Standard
You will receive full training and support from the Just IT apprenticeship team to increase your skills
Training Outcome:
Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career
Employer Description:Our purpose is to make trade flow and change what’s possible for everyone.
We aim to achieve this with fast, sustainable movement of products through a single platform for trade. This is our north star. It guides every decision we make and allows us to make a meaningful difference to the world. Whatever we do, wherever we do it, it all leads here.Working Hours :Flexible start agreed by line manager hours between 07:30-18:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
You will be working within End User Services team to assist in providing 2nd and 3rd line support to maintain the stable and efficient operation of applications installed on equipment such as desktops PC’s, laptops, android tablets and other peripherals. The EUS team is divided into two sub teams a Hardware and Software team, your primary role will be supporting the Hardware team initially focusing on device provisioning using Configuration Manager and Azure. You will also have asset management roles assisting in maintaining an accurate Configuration Management Database (CMDB) using internal systems and procedures. Both teams work in conjunction with each other, and you will be involved in collaborations between teams. The role is office based only, and you will be expected to work from the office location Monday to Friday.
As an IT Support Technician, you will:
Image devices using SCCM and Intune
Install Software manually
Provide remote software deployment
Provide remote support to users using Remote Desktop tools (As you develop)
Provide Telephone support (As you develop)
Provide in person support at reception (As you develop)
Troubleshoot technical problems (As you develop)
Maintain accurate asset information
Participate in stack checks
Communicate with other internal teams using MS Teams and other applications
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance.
Maintain regulatory, legal and professional standards.
Support the information systems needs for your business.
Training Outcome:This role does not offer any guaranteed permanent employment after successful completion of the apprenticeship, however what it does offer is access to internal vacancies. You will be able to apply for vacancies when they become available within the team.Employer Description:Join Hull City Council's ICT apprenticeship program and embark on an exciting career path where you can earn while you learn. As a dedicated local authority, Hull City Council is committed to enhancing the quality of life for our residents through innovative services and community engagement. Our apprenticeship offers a unique opportunity to gain hands-on experience in the fast-evolving field of Information and Communication Technology, supported by experienced professionals. We believe in nurturing talent and providing a supportive environment where you can develop essential skills for your future career. Take the first step towards a rewarding journey with us!Working Hours :The role is office based only, and you will be expected to work from the office location Monday to Friday.
Shifts to be confirmed.Skills: Problem solving skills,Team working,Curiosity about IT,Self motivated,Time management skills....Read more...
Catfoss Recruitment Ltd are currently in partnership with an Energy Generation Asset Management company that is looking to recruit several BESS (Battery Energy Storage System) Field Service Engineers in several locations around the UK to their expanding team on a permanent basis.Field Service Engineers required for the following areas: Manchester/Sheffield area, Bristol/Swindon area, South East (Essex/Kent) areaThe BESS Field Service Engineer will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites. This role is to report to the O&M Manager.Field Service Engineer (BESS) - Tasks & Typical duties/responsibilities:• Maintain Energy Storage Systems to a high standard by carrying out regular inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works • Perform system software and firmware upgrades• Monitor operation performance monitoring and data assessment• Provide phone support and remote diagnostics to customers• Troubleshoot equipment located at BESS sites• Manage spare parts• Responsible for safety work complying with local safety regulations and safety standards • Conduct risk assessment and implement safety measures• Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips• Assist the in-house system engineering group in product development and/or project work• Provide suggestions based on field experience, to improve the products Field Service Engineer (BESS) - Essential Requirements:• Qualification in an electrical/ electro-mechanical discipline• Previous electrical or multi skilled maintenance experience• Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting)• Qualification of working on Site safely• This role involves travelling to different sites with occasional overnight stays. Field Service Engineer (BESS) - Preferred Experience but not essential:• Working experience with BESS• Working knowledge of HV/LV power electronics including Inverters / Converters / Transformers• Previous HVAC training and F-Gas qualification• Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols• C&G2391-5 Test & Inspect or equivalent • Familiar with BS7671• HV authorised personField Service Engineer (BESS) - We offer:• Competitive salary based on experience and qualification• Holidays • Workplace pension• Full training, company van, sim card, fuel card and laptop will be provided• Team building events and employee learning opportunitiesField Service Engineer (BESS) previous suitable job titles: Service Engineer, BESS Engineer, PV Engineer, PV Technician, Service Technician, BESS Technician, Solar Technician, Solar Engineer, Electrical Engineer, Electrical Technician, Battery Energy Storage Engineer, Battery Energy Storage TechnicianPlease apply ASAPDue to current high volumes of applications to our advertised jobs, we are unable to respond to every application. All successful candidates will be contacted as soon as possible.....Read more...
Catfoss Recruitment Ltd are currently in partnership with an Energy Generation Asset Management company that is looking to recruit several BESS (Battery Energy Storage System) Field Service Engineers in several locations around the UK to their expanding team on a permanent basis.Field Service Engineers required for the following areas: Manchester/Sheffield area, Bristol/Swindon area, South East (Essex/Kent) areaThe BESS Field Service Engineer will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites. This role is to report to the O&M Manager.Field Service Engineer (BESS) - Tasks & Typical duties/responsibilities:• Maintain Energy Storage Systems to a high standard by carrying out regular inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works • Perform system software and firmware upgrades• Monitor operation performance monitoring and data assessment• Provide phone support and remote diagnostics to customers• Troubleshoot equipment located at BESS sites• Manage spare parts• Responsible for safety work complying with local safety regulations and safety standards • Conduct risk assessment and implement safety measures• Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips• Assist the in-house system engineering group in product development and/or project work• Provide suggestions based on field experience, to improve the products Field Service Engineer (BESS) - Essential Requirements:• Qualification in an electrical/ electro-mechanical discipline• Previous electrical or multi skilled maintenance experience• Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting)• Qualification of working on Site safely• This role involves travelling to different sites with occasional overnight stays. Field Service Engineer (BESS) - Preferred Experience but not essential:• Working experience with BESS• Working knowledge of HV/LV power electronics including Inverters / Converters / Transformers• Previous HVAC training and F-Gas qualification• Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols• C&G2391-5 Test & Inspect or equivalent • Familiar with BS7671• HV authorised personField Service Engineer (BESS) - We offer:• Competitive salary based on experience and qualification• Holidays • Workplace pension• Full training, company van, sim card, fuel card and laptop will be provided• Team building events and employee learning opportunitiesField Service Engineer (BESS) previous suitable job titles: Service Engineer, BESS Engineer, PV Engineer, PV Technician, Service Technician, BESS Technician, Solar Technician, Solar Engineer, Electrical Engineer, Electrical Technician, Battery Energy Storage Engineer, Battery Energy Storage TechnicianPlease apply ASAPDue to current high volumes of applications to our advertised jobs, we are unable to respond to every application. All successful candidates will be contacted as soon as possible.....Read more...
Recruitment Consultant (Self-Employed)
Location: Remote from anywhere
Why Settle for Less? Enjoy Total Freedom and Maximise Your Earnings!
Are you ready to take control of your career and earn what youre truly worth? Join our well-established recruitment desk model and experience the benefits that significantly reduce and the costs and eliminates the hassles of running your own recruitment agency. Our transparent fee structure only includes monthly service fee. No surprises-just straightforward costs tailored to your success.
Our Unique Model:
* Freedom to Work Remotely: Manage your own desk from anywhere in the world, with significantly less expenses.
* Tailored Vacancies: Receive vacancies specifically matched to your abilities and experience, ensuring you can maximise your placements.
* Comprehensive Mentorship: Benefit from excellent mentorship and support, helping you grow your business and achieve your career goals.
Why Partner with Us?
For over two decades, weve perfected a model that allows experienced recruiters to thrive. Our system offers the ultimate flexibility, enabling you to work whenever and wherever you choose.
Here's what sets us apart:
* Proven Success: Leverage our 20+ years of experience and established brand to build your own successful recruitment desk.
* Low Overhead Costs: Our model eliminates the high costs typically associated with running your own agency.
* Immediate Opportunities: Start working on live vacancies from day one, tailored to your strengths.
* Full Support System: Access state-of-the-art technology, comprehensive business development support, and ongoing training and mentoring.
* High Earnings Potential: Keep the lions share of your commissions and enjoy a lucrative career without the stress of targets and rigid schedules.
What We Offer:
* Live Vacancies guaranteed to work on every month (salary ranging from £20k - £100k)
* Prestigious and Recognised Recruitment Brand & Business Development Support
* Ongoing Coaching, Mentoring, and Training with 24/7 Assistance
* State-of-the-Art IT and Technology Package (Remote Access Desktop, Microsoft Suite, Email, CRM, Helpdesk Support)
* Client Administration (Contracts, T&C's, Invoices, Debt Collection)
* Full Contractor/Temporary Worker Administration (Contracts, Timesheets, Invoices)
* Comprehensive Insurance Coverage & GDPR Compliance
* A Supportive and Experienced Team with a Diverse Network of Associates
* Access to the UK's Leading Job Boards
* CV Database Access
* Client Acquisition Made Easy
Why Join us as an Associate?
* Earn 80-90% of Your Commission
* Flexible Working Hours
* Be Your Own Boss
* No Targets
* Work Remotely from Any Location
* Low Start-Up and Ongoing Costs
Fee Structure:
We have no hidden costs. Our fees are divided into two parts: an initial setup fee and an ongoing fee for the services provided.
Join Us Today!
Why wait to transform your career and lifestyle? You can start your desk in as little as 48 hours. Click 'Apply Now' to schedule an informal chat with one of our team members and start your journey to greater success today.
Take the first step towards a more rewarding and flexible career. Apply now and unlock your full potential!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: HR Advisor, Recruitment consultant, Recruitment Advisor, Talent Acquisition Specialist, Recruitment Coordinator, HR consultant, HR Coordinator, Graduate jobs, HR Executive, HR Specialist, HR associate, Recruitment, recruiter, HR, Administrative Assistant, Executive Assistant, Office Manager, Receptionist, Administrative Coordinator, Office Administrator, Personal Assistant, Administrative Support Specialist, Data Entry Clerk, Secretary, Administrative Services Manager, Front Desk Coordinator, Administrative Officer, Administrative Clerk, Operations Assistant, Project Administrator, Virtual Assistant, Administrative Analyst, HR Administrative Assistant, Office Assistant.
....Read more...
JOB DESCRIPTION
Job Title: Technician II, Client Services
Job Code:
Location: Pleasant Prairie, WI - Kenosha, WI
Department: IT
Reports To: Jason Worley
Direct Reports/Manages others:
Schedule: Onsite 5 days a week, Monday - Friday Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
The Technician II is responsible for maintaining, supporting and troubleshooting desktop, laptop, RF handhelds, and mobile devices, as well as providing end user support. Primary functions also include the tracking of leased assets, and the proactive analysis of currently deployed technology and provide recommendations for future optimizations. Assist with SOX compliance, and general IT security best practices. Also assists with non-endpoint related projects such as site upgrades (wireless and wired networks, phone system, etc)
Responsibilities: Evaluate incoming tickets to identify patterns, analyze current toolset and gather end-user requirements to provide recommendations for optimization. Manage incoming support tickets from end users, including documenting details, providing troubleshooting steps and resolution. Install, maintain and support end user software. Manage the end point lifecycle process and make recommendations for optimization. Lead efforts, and provide guidance on, defining the future end point strategy. Manage the tracking of leased assets and the configuration of new leased equipment. Manage End Point vendor relationships. Participate in on-call support rotation as needed. Assist with other facets of IT Infrastructure operations as needed. Anticipates and prevents problems and roadblocks before they occur. Analyze and correlate data to identify issues, trends, or exceptions to drive improvement of results and find solutions. Facilitate information to the management as required, including producing and delivering various dashboard, metrics, and other reports.
Qualifications:
3 to 5 years of experience with imaging, maintaining, and troubleshooting desktops, laptops, and mobile devices 3 to 5 years of technical knowledge of Microsoft Windows and MAC OS operating systems 3 to 5 years of experience with troubleshooting the Microsoft Office suite of applications 3 to 5 years of experience with Microsoft Office 365 administration 3 to 5 years of experience with Microsoft Entra administration 3 to 5 years of Microsoft Server Active Directory administration Knowledge of RF Guns and Label Printers Knowledge of TCP/IP principals, including DNS and DHCP Ability to manage and deliver multiple priorities in a constrained timeline. Ability to identify business and IT technical requirements. Ability to support cross-team collaboration to ensure your focus area integrates with the overall solutions. Excellent oral and written communication Strong problem-solving skills, attention to detail and the ability to work independently and as part of a team in agile discipline.
Targeted Salary Range: $55K-65K
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Your duties and responsibilities in this role will consist of:
Providing IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information Communications Technician qualification, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:The role offers long term security and the opportunity to progress into a permanent position for the right candidate.Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician qualification, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate.
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You will be fully supported through your qualification with the benefit of real experience which will complement your learning and gain you valuable knowledge through a hands-on approach. In addition to this, there will be future opportunities for growth and development for yourself within the company.
The ideal candidate will have a passion for the outdoors and will be an enthusiastic, creative, fun individual. Someone who is hard working and eager to learn is essential as we will be offering engagement in various aspects of marketing from strategic planning to social media management.
General duties including:
Contribute to the marketing plan, delivery or evaluation of strategic marketing activity through the creation of written planning and evaluation documents and presentations, e.g., marketing campaign, market and customer intelligence research, communicate and present to stakeholders, agencies and internal teams
Use appropriate primary and/or secondary research methods including survey tools, key word research tools and desktop research to gather marketing insight or evaluation
Use research data to inform marketing decisions, targeting, planning, delivery
Source, create and edit content in collaboration with colleagues for appropriate marketing channels, such as website, email, social media, sales materials, affiliate marketing or event displays, ensuring that brand guidelines are met in order to achieve marketing objectives
Support and manage the cataloguing of offline and digital marketing materials and assets in line with marketing regulations and legislation including sustainability of hard copy and digital campaigns, e.g., storage and organisation of marketing materials, administering creative asset management systems, recycling/circular economy/energy consumption
Publish, monitor and respond to editorial, creative or video content via website, social media/video sharing platforms, offline platforms
Use the organisation’s customer relationship management system (inhouse or externally sourced) to maintain accurate customer data and relationships are managed in the pursuit of marketing goals
Identify and use relevant/emerging trends, solutions and technologies to implement effective marketing activities
Monitor, optimise, analyse and evaluate marketing campaigns and channels in order to deliver on marketing objectives for the organisation and/or clients, measuring marketing delivery effectiveness
Training:
Training will be at Doncaster College where you will access a wide range of facilities on offer
Day release
You will undertake Multi-Channel Marketer Level 3 Standard
Multi-channel marketer / Institute for Apprenticeships and Technical Education
You will undertake Functional Skills for English and/or maths if needed
You will undertake both on and off-the-job job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience
Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Employer Description:Founded in 2002 by Rob Minnitt, manging director, as RSM Contactors, the business grew quickly and evolved into RSM Maintenance Ltd in 2013.
Since then, we have been dedicated to providing safe and dependable service of the highest quality to all of our clients.
From the very start, we have prided ourselves on being an innovative, forward-thinking green-focused company with a passion for solving our clients’ most complex needs in the safest and more environmentally efficient and sustainable way possible.
Located in Newton-on-Trent on the Lincolnshire/Nottinghamshire border, we operate throughout Lincolnshire, Nottinghamshire, Leicestershire, Derbyshire and Yorkshire. Our services include but are not limited to, roadside verge flailing, hedge-cutting, weed control, gritting and snow clearance, roadside furniture maintenance and cleaning, and all de-vegetation works.Working Hours :Monday- Friday
Shifts to be confirmed
30- 36 hours Per WeekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
