We are looking for a proactive Credit Control/Collector Apprentice to join our finance team. This apprenticeship offers a fantastic opportunity to gain hands-on experience in credit control, invoicing, and account management. You will support the finance team in ensuring that payments are received on time, customer accounts are accurately maintained, and any outstanding debts are efficiently managed. This is an ideal role for someone looking to start a career in finance and credit control, with full training and support provided.
Key Responsibilities:
Assist with processing and issuing customer invoices
Monitor and follow up on outstanding payments
Communicate with customers regarding overdue accounts and payment arrangements
Update and maintain accurate customer account records
Support with preparing reports on overdue payments and aged debt
Assist with reconciling payments and resolving account discrepancies
Chasing overdue balances by a variety of different methods
Liaising across all levels of responsibility, from Director to credit controller
Working towards and achieving collections targets
Developing relationships with customers and identifying additional sales opportunities
Producing client reports
Updating CRM
Raising, chasing and concluding cases for customers
Conducting a high volume of outbound calls, adapting your approach to suit your customer and their business requirements
Listening actively and using your objection-handling skills where necessary to ensure positive outcomes are reached for customers
Managing your own customer pipeline and diarising customer callbacks
Securely managing customer documentation
Maintaining excellent customer service levels
Cultivating strong relationships with clients, maintaining regular communication to build trust and rapport
Training:Credit Controller and Collector Level 2.Training Outcome:Develop your skills, take on more responsibility, and grow into a key role within our finance team. Employer Description:Blaiklock International Logistics is a dynamic and reliable logistics provider specializing in the seamless movement of goods across global markets. With a strong focus on efficiency, transparency, and customer satisfaction, Blaiklock International Logistics delivers tailored freight solutions that meet the unique demands of each client.
From international shipping and customs coordination to end-to-end supply chain management, the company combines industry expertise with a proactive approach to ensure timely and secure delivery. Committed to building long-term partnerships, Blaiklock International Logistics prides itself on professionalism, adaptability, and a dedication to keeping businesses moving worldwide.
Working Hours :Monday to Friday 9:00am - 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
What you'll be doing:
Connecting with customers:
You'll be making outbound calls to customers with overdue accounts, using your excellent communication skills to understand their situation
Finding solutions:
You'll negotiate payment plans and settlements that work for both the customer and our clients
Smashing targets:
We offer uncapped commission, so your earning potential is truly unlimited
The more you succeed, the more you earn
Building relationships:
You'll be a key point of contact for customers, providing excellent service and resolving queries
Working as a team:
You'll be part of a supportive and energetic team in a buzzing office environment
Training:
Level 2 Credit Controller and Collector Apprenticeship Standard
Training Outcome:
Upon successful completion of the level 2 Credit Controller apprenticeship, there may be the opportunity to progress to the level 3 Credit Controller qualification. We offer real opportunities for growth and development within the company
Employer Description:We're not your typical debt collection agency. We're a vibrant, modern company based in the heart of Preston, and we're looking for talented Telephone Collections Agents to join our expanding team. This is a purely telephone-based role where you'll be the voice of our company, building rapport with customers and negotiating payment solutions.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Patience....Read more...
