Customer Service Manager Jobs Found 579 Jobs, Page 24 of 24 Pages Sort by:
Membership Manager - West London - Up to £38,000
COREcruitment is working with a hospitality members company with several sites across the UK including West London. They are looking for a Members Manager to join their team in London! This is a great opportunity to join a growing company. You must be a people-person, fun-loving, organised, insanely efficient, and someone who doesn’t mind getting their hands dirty if necessary!Your role is to be the glue to keep our community together and to help the members, giving them everything they need to run their businesses smoothly!Key responsibilities:Sales & revenue Be responsible for driving income in your space to achieve your budgets. You’ll own membership enquiries that come to your space, as well as pro-active sales opportunities to increase interest.Build to 100% building occupancy by conducting great tours and effectively selling the space.Maintain your occupancy by delivering on (and exceeding!) the expectations of your members, and by conducting effective contract renewals.Seek out and maximise additional revenue opportunities such as meeting rooms, event hire, printing, customisation extras, and short-term space usage.Manage contracts and invoices relating to new and existing members. Space operations Onboard new members effectively, getting them off to a great start.Manage the overheads in your space to achieve your budgets.Ensure the building runs smoothly and our facilities and amenities are kept to a great standard.Work directly with management on any issues to ensure the highest level of member experience and satisfaction. Go the extra mile!Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally. Build meaningful connections for our members through events, personal introductions, and networking.Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve.Develop presence with the wider local community: we want you to be an ambassador for what we do and what we believe in!Oversee events from weekly, space-wide events to unique events that you design and put on for your community.Update and complete membership records as appropriate to ensure information is accurate and current. Be part of our growth strategy Help grow through your entrepreneurial approach to running a great business.Be a key part of our mission to become the UK’s favourite coworking provider. About you You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients.You’ll have demonstrated customer service experience – proven ability to add value to your customers.You’ll understand business operations, and ideally have experience operating a business unit or department.You’ll have an entrepreneur spirit and be excited to run your own business. Do you have experience within: You have previous experience managing a small team.You can demonstrate successful project management experience.You are used to commercial responsibilities, having owned a P&L. Benefits: A supporting & friendly team of hard-working people25 days holiday per year excl. Bank Holidays (additional day per year in the business up to 30 days)£75/month towards your mental & physical wellbeingTeam joy budget to be spent together with the team.Unlimited coaching sessions per month through More Happi our coaching partnerOptional therapy available via Self Space our mental health partner4 paid charity days per year – we’ve teamed up with Matchable to make this more accessible.Quarterly team socialsDiscounts with brilliant local businesses If you are keen to discuss the details further, please send your CV to sophie@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia.To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you.Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram ....Read more...
Public Relations Manager
JOB DESCRIPTION DAP is seeking a dynamic and experienced Public Relations Manager to join our team. The successful candidate will be responsible for developing and executing strategic PR initiatives that enhance DAP's brand reputation and product visibility. This role involves managing media relations, creating compelling content, and analyzing media coverage to optimize our communication strategies. Responsibilities: Develop and implement effective PR strategies aligned with DAP's business goals. Create and execute communication plans for product launches and internal communications. Manage media inquiries, schedule interviews, and maintain strong relationships with media personnel. Craft press releases, listicles, how-to articles, and other relevant content for media distribution. Analyze media coverage and monitor industry trends to inform strategic decision-making. Plan and coordinate media events to enhance brand presence. Collaborate with marketing teams to develop integrated marketing communication plans. Skills and qualifications Strong writing and editing skills; experience with social media platforms. Bachelor's degree in media and communications, English, Journalism, Marketing, or a related field. 3 to 5 years' experience in public relations, with a track record of successful PR campaigns. Proficient in Microsoft Office and relative project management software. Excellent oral and written communication skills. Superior customer relationship management skills. Strong project management skills with excellent attention to detail. Experience with the construction industry and B2C consumer products, a plus Leadership Traits Technical Understanding & Business Acumen: Knows the business and the mission-critical technical and functional skills to perform the job at a high level. Understands various types of business propositions and how the business operates. Learn new methods and technologies easily. Learning Agility: Learns quickly when facing new problems. Is a relentless and versatile learner and is open to change. Enjoys the challenge of unfamiliar tasks and can quickly discern the underlying structure of anything. Strategic Agility: See ahead clearly and can anticipate future consequences and trends. Is future oriented and offers broad knowledge and perspective. Can scenario plan possibilities and outcomes. Leadership: Provides the essential critical thinking to determine the necessary approaches to get things done. Offers good judgement about which creative ideas and suggestions will work; can facilitate effective brainstorming, can project how potential ideas could play out in the marketplace. Create New & Different: Ability to recognize the next great breakthrough. Is creative, a visionary, and can create and bring exciting ideas to market. Action Oriented: Enjoys working hard and is full of energy, steadfastly pushing self and other for results. Can be counted on to exceed goals successfully and is consistently a top performer. Effective project management skills Excellent communication skills to all levels of the organization. Strong interpersonal, verbal and written communication skills. Is clear, concise and persuasive. Experience creating and presenting business proposals, handling objections and overcoming obstacles Strong attention to detail; strong multi-tasking ability as well as ability to manage deadlines in a dynamic, fast-paced work environment. Self-motivated and proactive individual who strives for excellence and continuous improvement. Cross functional leadership and teamwork. Self-confident, verbalizes problem solving skills, demonstrates initiative, manages and motivates team. Integrity and Trust: Is widely trusted, is seen as direct, truthful and can make a case in an appropriate and helpful manner. Must have a can-do attitude and the desire to go above and beyond in all you do! Benefits: Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement Pay Range 85,000 to 100,000 per year. About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Business Systems Analyst (Sr)
JOB DESCRIPTION Summary - General Purpose of the Job: Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Service and HR. The scope of responsibility is for Tremco North American operations primarily, but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Essential Duties and Responsibilities: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports, and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as: sales, service management, plant maintenance & HR. Participates in various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users in a given functional area of the business operation. Additional Job Functions: (Other Less Critical Job Activities) Project management and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale projects and provides appropriate status information regarding projects. Coordination. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Other duties may be assigned, as required. Supervisory Responsibilities: This position has no direct reports and has no hiring/firing authority. However, may provide direction and supervision to project team members, consultants, contract programmers and temporary help, as required. Supervision may include work assignment, quality review, training and scheduling. Competencies: Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, and commitment to quality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College or University degree is preferred. SAP Certification in related discipline or equivalent training would be helpful Practical Work Experience Required: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a Sales and Service/HR function. 8 - 12 months SAP R/3 implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Analytical Abilities: Requires a high level of analytical ability and creativity in order to develop effective and cost efficient business solutions, through the deployment of IT. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and communicate fluently in English. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be highly skilled in the use of personal computers. This includes PC operation, printing, file management, and the ability to use Office 365 functionality , etc. Working knowledge of the following computing platforms: Hana database, Oracle, cloud-based applications Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel is required to regional offices and plant locations. (0-50%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Works in an office environment with a controlled climate and generally quiet conditions, as well as being able to work remotely consistently and productively (80 - 100%) Exposure to computer screens/monitors. (80 - 100%) Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%) Some travel and overnight travel is required to Head Office, Regional Offices and plant locations. (0 - 50%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of computer screens/monitors. Daily lifts up to 30 lbs. Laptop & Files. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. ABOUT US Tremco Construction Products Group (CPG) brings together Tremco Incorporated's Commercial Sealants & Waterproofing and Roofing & Building Maintenance operating divisions; Dryvit Systems, Inc.; Nudura Inc.; Willseal; Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada, Inc. Structures with Tremco CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired. Six-sided solutions from Tremco CPG companies deliver demonstrable performance at the lowest possible life-cycle cost, and stop leaks before they happen through ongoing maintenance programs. Building owners gain the peace of mind that comes with industry-leading system warranties - all from a single source platform.Apply for this ad Online! ....Read more...
HR Assistant
About YouAre you a skilled administrator looking for your next move? Do you have a keen eye for detail and a passion for following processes? Looking for your next step to learn and grow in a supportive team? If so, read on...... We're looking for an HR Assistant to join our People and Organisational Development (POD) team. No prior HR experience? No problem! If you're an experienced administrator ready for your next career move, we'll provide training and support to help you excel in this role.About you You're known for your strong attention to detail and ensuring documents are produced to a high standard. With your experience in following processes, you appreciate the importance of adhering to them.You're eager to learn new HR skills and knowledge, and your curiosity will drive you to ask questions and seek out information. You don’t wait around to be assigned tasks; you identify what needs doing and when. You love structure and are a natural at ensuring things run smoothly. You’ll bring your organisational skills to streamline our HR processes and make them more efficient.With a talent for working with data, you’ll ensure accuracy across our HR systems and contribute to continuous improvement plans.As a crucial touchpoint for our colleagues, you're customer focused and experienced in providing excellent service. If you’re ready to bring your skills and passion to a team that values diversity and thrives on partnership, we want to hear from you.About The RoleOur People and Organisational Development (POD) team champions a growing and diverse organisation. As our HR Assistant, you'll be at the heart of our team, ensuring smooth and efficient HR processes. You’ll work together with our POD team and colleagues across the business to create a positive, supportive and inclusive working environment. Day-to-day you'll welcome new colleagues, manage employee records and assist with a variety of issues. From processing employment changes to assisting our specialist Business Partners, no two days will be the same! We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Internally this role is referred to as People and OD Support Officer. To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule: Application closing date: Monday 11th February 2025Sifting date: Wednesday 12th February 2025Teams Interviews: Wednesday 19th February 2025Assessment Event: Wednesday 26th February 2025(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits: A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive. If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at recruitment@coal.gov.uk or give us a call on 01623 637000 ....Read more...