The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Paul Rigby Hyundai are currently seeking a Service Advisor Apprentice to join their dealership. This is an exciting reception-based role, working towards a level 2 customer service qualification, which also offers first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
Acting as the first point of contact for all customers entering the dealership and ensuring they receive the best customer service experience
Upselling and cross-selling additional products and services
Booking in cars for MOT's and service
Liaising with workshop vehicle technicians for updates with vehicle repair timescales
Liaising with customers in a professional, polite and courteous manner, both face to face and via the telephone
Working to a high level of customer service at all times
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship standard. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications. https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard,
Standard Training will include:
· Nationally recognised qualifications
· IMI level 2 Certificate in Customer Service for the Automotive Industry
· ATA Accreditation Customer Service Advisor
· Bespoke Hyundai certified training
· Regular in dealer review and assessment visits
· Functional skills if needed
The training will take place at the work place with 1:1 support and monthly teams calls.
Training Outcome:Possible permanent position on the completion of the apprenticeship.
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k.Employer Description:A family-run business proudly representing the Hyundai brand since 1996 in Bromsgrove. In 2025, we expanded with a second location in Stratford-upon-Avon, continuing our strong commitment to exceptional customer service.
Get in touch with our team today or visit us at either of our dealerships in Bromsgrove and Stratford-upon-Avon. Our sales and service departments have a longstanding history of delivering outstanding experiences. Meet our dedicated team members below, who provide this level of service every day.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Hyundai York are currently seeking a Service Advisor Apprentice to join their dealership. This is an exciting reception-based role, working towards a level 2 customer service qualification, which also offers first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
Acting as the first point of contact for all customers entering the dealership and ensuring they receive the best customer service experience
Upselling and cross-selling additional products and services
Booking in cars for MOT's and service
Liaising with workshop vehicle technicians for updates with vehicle repair timescales
Liaising with customers in a professional, polite and courteous manner, both face to face and via the telephone
Working to a high level of customer service at all times
General ad hoc duties as and when required
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship standard. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications. https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard.
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Hyundai certified training
Regular in dealer review and assessment visits
Functional skills if needed
Training Outcome:Possible permanent position on the completion of the apprenticeship.
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k.Employer Description:Drive Motor Retail Hyundai York is an authorized Hyundai retailer dedicated to providing exceptional service and a wide range of Hyundai vehicles. They offer new and used cars, including models like the IONIQ 6 and TUCSON, and emphasize customer care and satisfaction. The dealership is located at Great Northway, Nether Poppleton, York, and is known for its excellent customer service and a modern showroom facilityWorking Hours :Monday - Friday 8:30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Tudor Employment Agency are currently recruiting for Customer Service Advisor for our client based in Stafford, ST16, on a Permanent basis.This is an excellent opportunity for an aspiring or existing customer service advisor to broaden their skillset. The client offers luxury motorhomes and allied services including maintenance, repair and bespoke installation.Our client offers a robust personal development programme including both internal and external training: You will be funded on a NVQ in Customer Service and NVQ in Business Administration, as well as role-specific training to increase your brand and product knowledge.Experience within a car sales environment or similar would be highly advantageous.The Customer Service Advisor must:
Have previous Customer Service experience Be professional in appearance and natureKeyloop or Kerridge experience would be advantageous
Duties of Customer Service Advisor:
Take ownership of the customer and their vehicle from point of sale throughout the product lifeWork under the instruction of the Service Centre Manager and Operations ManagerMeet and greet all customers upon arrivalQualify the customer to achieve accurate diagnostic informationCommunicate with allied departments including the workshopCommunicate and approve any additional work needed on vehiclesManage the logistics and parking of all vehicles on siteUpsell allied products and servicesContinually update the CRM with accurate client details and vehicle histor
Hours of work for a Customer Service Advisor:Full TimeMonday-Friday, 8AM-5PMMust work one out of three Saturdays, 9AM-1PMPay Rate for a Customer Service Advisor:Full TimeUp to £27,000 per annumChristmas bonusAdditional bonus structure dependant on salesBenefits for a Customer Service Advisor:
Exceptional facilitiesExtensive personal development programme including NVQ in Customer Service and Business AdministrationJob progression availableChristmas bonus and company paid Christmas partyFriendly and nurturing teamNiche industry sectorStaff use of company motorhome for leisureCompany provided Jacket Potato lunches each FridayHealthcare including optical and dentalLife insuranceCompetitive pension
In order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.ukApplicants can also register online by clicking the link - https://tinyurl.com/ONLINECOMTEMP1 For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Customer Service Manager – Drinks FMCG Business – Southwest London – Up to £40,000 plus package This is a rare chance to join one of the leading Drinks FMCG businesses in the country. Our client has partnered exclusively with COREcruitment to grow their customer service team. The business has a range of excellent products, all recognizable and known within both the on & off trade.We are looking for a Customer Service Manager to drive the commercial success of the business. The Customer Service Manager will be responsible for delivery day-to-day service operations, providing support to suppliers and buyers, managing order processing, driving efficiencies and supporting cross functionally with all areas of the business. This role will be 5 days per week in the West London office. What this business offers:
A competitive salary and performance-based bonuses.The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture.
Customer Service Manager responsibilities include:
Process all customer orders, track status, complete ASN’s and managing shipping and invoicing.Manage customer service operations, resolving escalations and ensuring timely, accurate support for all B2B and D2C customers. Supporting with service updates.Monitor key metrics and data, including service levels, response times, customer satisfaction and process performance.Gather customer insights and feedback, using this information to improve processes, products, and overall customer experience.Drive continuous improvement, identifying opportunities to streamline workflows, reduce friction, and enhance support tools.Collaborate cross-functionally with commercial, operations, supply chain and marketing teams to ensure alignment and service excellence.
The Ideal Customer Service Manager candidate:
Proven experience in a customer service role, ideally in FMCG, drinks, hospitality or B2B environments.Previous experience working with systems such as Business Central (Bevica)Excellent communicator with the ability to influence, problem-solve and collaborate cross-functionally.Data-driven mindset with experience using metrics to improve performance.Passionate about delivering exceptional customer experiences and creating efficient, scalable processes.Highly organised, proactive and comfortable working in a fast-moving growth business.
If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Assist with planning forthcoming service schedules to help ensure engineers' time and travel are organised efficiently.
Help coordinate field engineers' weekly and daily schedules.
Learn how to balance planned preventative maintenance and routine servicing with reactive breakdowns, urgent jobs and changing customer priorities.
Monitor engineer schedules throughout the working day and assist with changes caused by cancellations, job overruns, emergency call-outs, engineer availability and customer requirements.
Develop the ability to plan engineers geographically, helping to minimise unnecessary travel and maximise productive working time.
Learn how work is allocated according to engineer availability, location, skills, experience and individual job requirements.
Communicate with field engineers regarding schedules, appointments, job information and changes.
Liaise with customers by telephone and email regarding service, maintenance and breakdown visits.
Contact customers to confirm planned service appointments.
Assist with rearranging appointments when schedules or customer requirements change.
Keep customers informed of changes or delays and develop the skills required to manage customer expectations professionally.
Help monitor upcoming service and maintenance requirements to ensure scheduled work is planned within the appropriate timescales.
Assist in checking that jobs are ready for engineer attendance, including relevant customer information, site requirements and parts or materials where applicable.
Work with the Stores team to help ensure engineers have the necessary parts and materials for scheduled work.
Work with colleagues across Service, Stores and Sales to help coordinate customer requirements and engineer workloads.
Create, update and maintain customer, service job and engineer scheduling information within company systems.
Assist with monitoring outstanding jobs and arranging follow-up visits where additional work is required.
Learn how service performance is monitored, including outstanding work, overdue services, response requirements and engineer utilisation.
Identify problems or issues and escalate them to the Service Coordination Manager or an appropriate member of the team.
Carry out accurate data entry, record keeping and general Service Department administration.
Undertake other reasonable administrative duties to support the Service Department and your development throughout the apprenticeship.
Training Outcome:Our aim is to develop the successful apprentice into a confident and capable Service Planning Coordinator.
Throughout your apprenticeship, you will gradually progress from supporting the planning team with administration and customer communication to taking greater responsibility for engineer schedules, customer requirements and day-to-day service coordination.
For the right person, this apprenticeship provides an opportunity to develop valuable skills and establish a long-term career within Direct Air & Pipework Ltd.Employer Description:Direct Air is a full service compressed air company providing the supply, installation and ongoing maintenance of compressed air equipment. We see ourselves as an extension of our customers engineering team. We work nationwide and have 3 premises in both Coventry and Cheltenham.Working Hours :Monday to Friday
Business core working hours between 7am-4:30pm
Start and finish times will be agreed within these hours
Early finish on Fridays, with the finishing time dependent on start time
No evening or weekend workingSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Greeting customers in person, by phone or online, and responding to enquiries about vehicles, bookings and services
Coordinating appointments, service bookings and handovers, working closely with sales, service and parts teams
Updating customer records and using internal systems to track enquiries, jobs and follow ups
Supporting the sales and service teams with administrative tasks such as paperwork, invoices and documentation
Following up with customers to check satisfaction, resolve issues and ensure a high standard of service
Contributing ideas in team discussions to improve customer experience and daily operations
Training:Customer Service Specialist Level 3.Training Outcome:Full-time role for right applicant.Employer Description:Arthurs Motor Group is a long-established, family-owned dealership proudly serving Newtown (Powys), Oswestry (Shropshire), and Wrexham (North Wales). Since acquiring the business in 1979, the current owners have built a reputation for exceptional customer service, deep automotive expertise, and enduring community relationships.Working Hours :Tuesday - Saturday, 8.30am - 5.30pm, 1-hour lunch break.Skills: Communication skills,IT skills,Customer care skills,Adaptable....Read more...
Provides a comprehensive, accurate, efficient and customer focussed service desk function for the Council acting as first point of contact for employee, Manager and other service requests
Actively promotes knowledge management and self-service to manage customer demands ensuring the Council’s self-service approach becomes embedded and continues to develop
Resolves service requests at first point of contact in a professional, supportive and positive manner ensuring that high levels of customer satisfaction are achieved, fostering a culture of improving standards
Maintains high levels of incident ownership through the incident lifecycle to a satisfactory customer resolution ensuring that KPIs and target resolution times are achieved
Fully explores service requests, as necessary resolving complex matters and also identifying situations which require escalation
Proactively operating the escalation procedure in order to provide for an effective and efficient service for customers with high levels of customer satisfaction
Actively engages with customers, advising and resolving issues including those of a complex nature, recognising the potential impact of the issue on the person and taking responsibility for progressing the issue to a satisfactory outcome
Updates the procedures and processes used within the Service Desk, continually developing the knowledge base and updating the Service Desk scripts/frequently asked questions to ensure continuously improving standards of customer service
Proactively builds and develops a positive reputation for the Service Desk by acting as an ambassador when dealing with other colleagues and customers ensuring a positive customer focused approach at all times
Contributes to the monitoring and review of Service Desk working practices in order to achieve and develop KPIs, maximise customer satisfaction and identify/ develop areas for improvement
Takes responsibility for developing and maintaining a high level of personal familiarity with the functions located in Council
Directorates and the processes/support functions covered by the Service Desk. Provides ongoing and comprehensive training for Service Desk Operatives including through the medium of the telephony system to ensure knowledge and skills are developed, maintained and improved
The Health and Safety at Work etc. Act 1974 and associated legislation places responsibilities for health and safety on Hull City Council, as your employer and you as an employee of the council. In addition to the Councils overall duties, the post holder has personal responsibility for their own health & safety and that of other employees; additional and more specific responsibilities are identified in the Council’s Corporate H&S policy
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Level 3 Digital Service Technician qualification.
The training covers the following core occupational duties: https://skillsengland.education.gov.uk/apprenticeships/st0120-v1-1 Training Outcome:Upon completion, the successful candidate will have gained a Level 3 Digital Support Technician qualification.Employer Description:Hull City Council, or Kingston upon Hull City Council, is the local authority for the city of Kingston upon Hull (generally known as Hull) in the ceremonial county of the East Riding of Yorkshire, England.Working Hours :Monday - Friday, exact working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Working to a high level of customer service at all times and remain courteous and police to customers
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship stanard. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications. https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard,
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Hyundai certified training
Regular in dealer review and assessment visits
Functional skills if needed
Training Outcome:Possible permanent position on the completion of the apprenticeship.
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k.Employer Description:Welcome to Thurlow Nunn Hyundai - Northampton. As your authorised Hyundai retailer, we're dedicated to providing exceptional service and driving progress for humanity with electrified vehicles tailored to your needs. Explore our diverse range of Hyundai models, from stylish saloons like the IONIQ 6 to versatile SUVs like the TUCSON.
Our team is here to ensure a seamless buying experience with our state-of-the-art service centre staffed by trained technicians, dedicated to keep your Hyundai running smoothly.
At Thurlow Nunn Hyundai - Northampton, we're more than just a retailer – we're part of your community. Thank you for choosing us for all your automotive needs.Working Hours :Monday to Friday 08:30 - 17:30 with an hour lunch for 16 & 17-year-olds Monday to Friday 08:30 - 17:30 with an hour lunch and also 1 in 2 Saturdays 08:00 - 12:00 for 18 years+.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £36,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Loudwater area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident reapir centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £36,000 Bodyshop Loudwater
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
The Service Department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Customer Service Practitioner Level 2.Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Life Sciences Graduate – Customer Service Officer
Birmingham | Office Based | Up to £26,000 + 20% Bonus
Are you a recent Life Sciences graduate looking for your first commercial role?
Have you gained customer service experience through a part-time job, placement or previous role?
We're recruiting on behalf of a growing business within the Life Sciences sector, offering an excellent opportunity to join a friendly, supportive team where you'll gain valuable industry experience and build a long-term career.
The Role
As part of the Customer Service team, you'll play a key role in delivering an outstanding customer experience while supporting the wider sales team.
You’ll be responsible for:
Processing customer orders and quotations
Managing customer enquiries via phone and email
Resolving customer queries and escalating technical issues when required
Supporting the field sales team with administration and customer communications
Maintaining accurate customer information and pricing
Helping to improve customer service processes
You'll have:
A Life Sciences degree (essential)
Excellent communication and customer service skills
Customer service experience gained through work, placements or alongside your studies
Strong organisational skills and attention to detail
Good Microsoft Office skills
A positive attitude and willingness to learn
What's on Offer?
Salary of up to £26,000
20% annual bonus based on personal and company KPIs
Full training and ongoing support
Modern offices with parking and an on-site gym
25 days' holiday plus bank holidays and Christmas shutdown
Office based
Pension scheme
Career development within the Life Sciences industry
If you're ready to take the first step in your career and combine your scientific knowledge with a customer-focused role, we'd love to hear from you.
....Read more...
We are seeking a skilled Mobile Forklift Engineer to join a busy, dynamic team supporting materials handling equipment.
In this role as a Mobile Forklift Engineer, you will report to your local service manager and be responsible for ensuring all machinery both customer-owned and company-owned is fully operational.
This is an excellent opportunity for a motivated Mobile Forklift Engineer who takes pride in problem-solving and delivering outstanding customer service in the field.
Key Responsibilities
- Diagnose, service, and repair mechanical, electrical, and hydraulic systems on materials handling equipment as a Mobile Forklift Engineer.
- Carry out emergency breakdown repairs on-site to minimise customer downtime in your role as a Mobile Forklift Engineer.
- Work safely and independently across customer locations, adhering to all health and safety procedures as a Mobile Forklift Engineer.
- Maintain accurate service records, reports, and compliance documentation as part of your Mobile Forklift Engineer duties.
- Liaise professionally with customers and internal teams to ensure a smooth and efficient service experience as a Mobile Forklift Engineer.
Skills and Experience
- Strong technical background in materials handling equipment, industrial machinery, or similar.
- Proven experience in a field service or maintenance role, ideally as a Mobile Forklift Engineer.
- Hands-on knowledge of mechanical, electrical, and hydraulic systems.
- Excellent customer service and communication skills.
- Self-motivated, proactive, and able to work independently as a Mobile Forklift Engineer.
What We Offer
- Competitive salary and benefits package.
- Opportunity to work with a range of industry-leading equipment.
- Training and development opportunities to grow your career as a Mobile Forklift Engineer.
- Supportive and collaborative working environment.
If you are a motivated and skilled Mobile Forklift Engineer looking for your next challenge, we want to hear from you! Please contact Peter on 07485 986178 or peter@holtautomotive.co.uk....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday- Friday. 08.30- 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
You will work alongside an experienced team, learning how to provide excellent customer service, communicate confidently with customers and support the day-to-day running of the business.
Your duties will develop as you progress through your apprenticeship and will include:
Responding to customer enquiries by telephone and email
Providing friendly, professional and helpful customer service
Helping customers with product, order and delivery enquiries
Processing customer orders and updating customer information
Resolving customer queries and problems efficiently
Developing positive relationships with customers
Working closely with other members of the team to achieve individual and company targets
Maintaining accurate information on company systems
Carrying out general administrative duties
Learning about the company's products, services and processes
Supporting the wider customer service and sales team when required
Completing all training, coursework and assessments required as part of the apprenticeship
Preparing for and completing the End Point Assessment
Training:Training will be delivered either face-to-face or remotely via Teams in the workplace. You will receive monthly visits from a qualified assessor.Training Outcome:Potential permanent position following successful completion of the apprenticeship programme.Employer Description:We are a leading printer consumables company, supplying a wide range of printer cartridges, toner and related products to customers across the UK.
We pride ourselves on providing excellent customer service and are looking for an enthusiastic Apprentice Customer Service Advisor to join our friendly team at our office in Atherton, Manchester.Working Hours :Monday to Thursday 9am-5.30pm
Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Keen to learn,Reliable and punctual....Read more...
Field Service EngineerColchester£43,000 - £49,000 + Overtime + Stable + Long-Term
Are you a Field Service Engineer looking for a varied role working on modern construction and industrial machinery? Are you experienced in mechanical, hydraulic, and electrical fault finding and looking to join a hands-on, customer-focused engineering team? This is an excellent opportunity to join a growing machinery business, offering a varied workload, manufacturer exposure, and the opportunity to work on a wide range of SANY construction equipment.
This role is ideal for a Field Service Engineer with experience working on plant, construction, agricultural, heavy machinery, or similar equipment. You’ll work across Essex, Norfolk and the surrounding areas, carrying out servicing, diagnostics, repairs, and preventative maintenance while representing the business professionally at customer sites.
Your Job As A Field Service Engineer Will Include:
Servicing, maintaining, fault finding, and repairing SANY construction and industrial machinery
Working on a varied range of equipment including Telehandlers, Rollers, Excavators from 1t to 75t, Material Handlers and Loading Shovels
Carrying out mechanical, electrical, and hydraulic diagnostics and repairs
Attending customer sites and completing work safely, efficiently, and to a high standard
Reading and interpreting electrical and hydraulic schematics to support accurate fault diagnosis
Identifying and requesting the correct parts required to complete repairs
Completing service reports, PDI documentation, manufacturer paperwork, and records of parts used
Communicating with customers and machine operators regarding machinery operation, repairs, and relevant health & safety requirements
Working closely with Service Controllers, Service Supervisors, Technical Managers, and other Field Engineers
Providing technical feedback on recurring faults, customer issues, and potential improvements
Supporting the wider service team and taking ownership of field-based jobs
As A Field Service Engineer You Will Have:
Experience working on plant, construction, agricultural, heavy machinery, or similar equipment
Strong mechanical, hydraulic, and electrical fault-finding ability
Ability to read and interpret electrical and hydraulic schematics
Experience completing service records, job reports, defect records, and manufacturer paperwork
Experience with SANY machinery would be advantageous, although transferable experience with other manufacturers will be considered
Good IT literacy and confidence using smart devices to complete job reports and record defects
A full current UK driving licence
A professional and customer-focused approach with good communication skills
A flexible and reliable attitude with a willingness to support the wider service team
Keywords: Field Service Engineer, Service Engineer, Plant Engineer, Heavy Plant Engineer, Construction Equipment, Plant Machinery, SANY, Excavators, Telehandlers, Rollers, Material Handlers, Loading Shovels, Mechanical Engineering, Hydraulic Engineering, Electrical Engineering, Fault Finding, Diagnostics, Maintenance, Repairs, Essex, Norfolk, Colchester, Engineering Services....Read more...
JOB DESCRIPTION
Technical Service Representative
Department: Sales
Reports To: Regional Sales Manager
Status: Exempt (Salaried)
Position Overview
The Technical Service Representative is responsible for managing day-to-day service needs for assigned customer accounts and territories. This role ensures effective product performance, supports customer operations, and delivers high-quality technical service through on-site support, troubleshooting, and training.
Key Responsibilities
Provide hands-on technical service and support for coatings and finishing processes
Troubleshoot customer issues and deliver timely, effective solutions
Conduct on-site product testing, refinement, and process improvement
Train customer personnel on product use and application techniques
Maintain accurate documentation of service activities and process changes
Perform process audits to ensure quality and consistency
Stay current on product knowledge and industry trends
Collaborate with internal teams to resolve complex technical challenges
Represent the company professionally at customer sites, trade shows, and industry events
Provide regular updates and reports on service activities and performance
Qualifications
Required:
High school diploma or equivalent
Minimum of 1 year of finishing or related laboratory/formulation experience
Valid driver's license and ability to travel frequently
Preferred Skills & Abilities:
Strong troubleshooting and problem-solving skills
Excellent communication and interpersonal skills
Ability to train and influence customer personnel
Strong organizational and analytical abilities
Self-motivated with a proactive, results-driven mindset
Proficiency in Microsoft Office (Word, Excel)
Ability to work independently and manage multiple priorities
Physical & Work Requirements
Ability to lift up to 50 lbs regularly and up to 100 lbs occasionally
Frequent standing, walking, bending, and travel to customer sites
Work performed in manufacturing environments with exposure to coatings and solvents (PPE provided)
Why Join FinishWorks?
Opportunity to work directly with customers and make a measurable impact
Dynamic role combining technical expertise and customer engagement
Supportive team environment with opportunities for growth and developmentApply for this ad Online!....Read more...
Redline are looking for an experienced Inside Sales Lead to oversee the day-to-day running of our Basingstoke based Customers internal sales function, ensuring a seamless journey from quotation through to order fulfilment. This is a hands-on role combining customer service, sales support and team leadership, working closely with Sales, Warehouse, Finance and Supply Chain to deliver an outstanding customer experience.
Key Responsibilities for this Inside sales Lead job opportunity in Basingstoke
Lead and support the Inside Sales team to achieve service and operational targets.
Manage the end-to-end sales order process, ensuring accuracy and efficiency.
Build strong customer relationships, handling enquiries and resolving issues professionally.
Maintain accurate CRM/ERP records and produce reports to support business performance.
Identify opportunities to improve processes, customer satisfaction and team performance.
Collaborate with internal departments to ensure smooth order fulfilment and service delivery.
What We're Looking For:
Previous experience in an inside sales, customer service or sales operations leadership role.
Strong organisational skills with excellent attention to detail.
Confident communicator with a proactive, solution-focused approach.
Experience using CRM/ERP systems and Microsoft Office.
Ability to lead, coach and motivate a team while delivering exceptional customer service.
This is an excellent opportunity for a customer-focused sales professional looking to take the next step in their career within a collaborative and fast-paced environment. If you are keen or would like some more information regarding this job opportunity in Basingstoke please send an updated cv over to nking@redlingroup.Com or call 0158287889 for more details.....Read more...
The apprentice will work as an Assistant to Technical Support within Sure Retail Equipment Limited's technical support / retail technology team. The main purpose of the role is to provide high-quality customer service support to retailers and end users using SOLUM electronic shelf label (ESL) systems, while learning digital support skills and supporting related administration.
Key responsibilities:
Provide polite, professional first-line customer service support to retailer/end-user customers, under supervision.
Log, organise and update customer support queries, open support tasks and follow-up actions accurately.
Assist the technical support team with ESL administration, including template creation, amendment, formatting and checking.
Prepare notes, suggested responses, checklists and internal support information for review.
Liaise with colleagues in technical support, sales, projects, warehouse and customer service where required.
Use digital systems securely and accurately, including support records, email, Microsoft Office or similar tools and web-based systems.
Support supervised website/content updates where required, such as product information, images, links and documents using Umbraco or other company systems.
Learn about retail technology, electronic shelf labels, shelving, shop fitting and retail display equipment so customer queries can be understood and routed correctly.
The apprentice will report to Kieran Preston, Technical Support, and will interact day to day with technical support colleagues, customer service, sales/projects and, where appropriate, retailer/end-user customers. The role is supervised and the apprentice will not be expected to make final technical, contractual, commercial or customer-impacting decisions without approval. Training:In-house training plus the candidate will follow a Level 3 IT Support Technician Apprenticeship programme, with the Digital Service Technician option/pathway expected to fit the external customer support duties, subject to CCSW confirmation.
Training will be structured and delivered by Cheshire College - South & West. If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject.
Workplace training will include customer service standards, SOLUM electronic shelf label systems, ESL template administration, digital support processes, support records, Umbraco website content management, internal systems, confidentiality/data protection and health and safety. Training Outcome:Opportunity to develop digital support, technical support, customer service and retail technology skills. Future progression may include a permanent role in technical support, customer support, digital support or wider business administration, subject to performance, apprenticeship completion and business requirements. Employer Description:Sure Retail Equipment Ltd supplies and supports retail equipment, shop fitting and retail technology solutions, including electronic shelf label systems, shelving, retail display equipment and related customer support services. Working Hours :Monday to Friday, working hours are to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Team working,Patience,Confident with computers,Literacy skills,Interest in technology,Professional,Polite,Understanding confidentiality,Reliable....Read more...
Bodyshop Advisor / Customer Service Advisor Role:
- Salary up to £36,000 per annum
- Permanent role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in the Maidenhead area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles.
This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team. Working Hours :Monday- Friday. 0830-b1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Expert Customer Support and Escalation Management: Act as a professional advocate for customer service, handling complex or technical requests, complaints, and queries, and serving as an escalation point for ongoing problems
Knowledge Sharing and Team Support: Utilise deep understanding of the organisation’s products and services to share knowledge and support the wider team, fostering a culture of continuous learning and improvement
Data Analysis and Digital Proficiency: Gather and analyse customer data to drive service improvements, effectively using organisational and generic IT systems, and staying aware of emerging digital technologies
Training:
Customer Service Specialist Level 3
The apprentice will do their training at Unit 1 Nottingham South and Wilford Industrial Estate, NG117EP - training schedule has yet to be agreed. Details will be made available at a later date
Functional Skills in English and maths if required
Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an individual member at the professional level.
Should you choose to progress on a customer service career path, you may be eligible for further professional membership, including management
Training Outcome:Customer Services Manager.Employer Description:Join our fast-paced and growing online pharmacy, where you'll gain hands-on experience in warehouse operations, stock management, and order fulfillment. This is a fantastic opportunity to earn while you learn, develop valuable skills, and kickstart a career in logistics and supply chain. If you're hardworking, eager to grow, and looking for a supportive team, apply now and be part of our success story!Working Hours :Monday to Friday, between 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Our food service is centred around creating a welcoming social dining experience within a creative and community focused environment.
The successful applicant will play an important role in ensuring that customers receive high-quality food, excellent service, and a memorable experience. In addition to kitchen and tearoom duties, the role will also provide opportunities to contribute ideas for menu development, support promotional activities through social media, and help strengthen customer engagement.
The position involves supporting the preparation, presentation, and delivery of our tearoom service, afternoon tea experiences, and crafternoon bookings. Working closely with colleagues, you will help maintain high standards across all aspects of food preparation, customer care, cleanliness, and operational efficiency.
Key Responsibilities:
The successful candidate will be involved in a variety of tasks and responsibilities, including:
Food Preparation and Kitchen Service: Assisting with the preparation, assembly, and presentation of food and drink for daily tearoom service, afternoon tea events, and special bookings. This includes following recipes, preparing ingredients, maintaining quality standards, and ensuring food is served efficiently and attractively
Customer Service and Hospitality: Providing a warm, friendly, and professional service to all customers
You will be expected to greet visitors, respond to enquiries, assist with customer requests, and help create a welcoming atmosphere that encourages repeat visits and positive customer experiences.
Stock Management and Administration: Supporting the monitoring of stock levels, recording inventory, rotating stock appropriately, and assisting with the ordering of ingredients and supplies. Accurate administration and attention to detail are important to ensure smooth daily operations
Food Hygiene and Housekeeping: Maintaining excellent standards of cleanliness and organisation throughout the kitchen and customer areas. This includes following food safety procedures, adhering to hygiene regulations, cleaning equipment and workspaces, and ensuring all areas remain safe and compliant
Menu and Recipe Development: Contributing ideas towards recipe creation, menu improvements, and seasonal food offerings. The role provides opportunities to participate in developing new products and enhancing the overall food and drink experience
Customer Engagement and Social Media Support: Assisting with promoting the business through social media platforms by helping create engaging content, showcasing food and events, and supporting marketing activities that encourage customer interaction and growth
Training:Production Chef Level 2.
12 Months (+3 for completion of end point assessments.)
Everything is demonstrated in the workplace.
Customer service is included, as this qualification requires you to serve as well as cook.Training Outcome:We are interested in finding the right candidate for our team long-term.Employer Description:A multi-award winning gallery, tearoom and creative space. Known for being a place for beautiful gifts, great tasting foo and memorable craft experiences. Our gallery showcases hand-crafted collection, while our tearoom services freshly prepared, seasonal own-recipe menus. Our team organises and hosts memorable experiences from creative workshops, our popular Crafternoons and our five-star Afternoon Teas, whether they’re for bridal parties, baby showers or birthdays – or simply solo visits to relax and create. Working Hours :21 Hours a week, 30 minute unpaid lunch break. Days and times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Creative,Initiative,Patience....Read more...
Bodyshop Advisor / Customer Service Advisor:
- Up to £39,000 per annum
- Company Benefits
- Permanent Role
- Mon to Fri 8:30am - 5:30pm
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Wembley area.
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre
If you are interested in finding out more get in contact with Piam on piam@holtautomotive.co.uk / 01202 55291 or send us your CV by Clicking Apply Now!....Read more...
Key Responsibilities:Visiting customer sites to support the installation of gaming and amusement machines.Setting up and testing machines to ensure they are working correctly.Providing excellent customer service during site visits.Speaking with customers and understanding their requirements.Supporting customers with machine queries and basic troubleshooting.Reporting any issues and working with the team to find solutions.Completing service records and updating customer information.Supporting stock checks and ensuring equipment is available.Maintaining a professional approach when representing the company.Building positive relationships with customers.Learning about the company’s products and services.Following health and safety procedures when working on-site.Training:Teaching and learning the skills, knowledge and behaviours within Customer ServicesTraining Outcome:This apprenticeship offers an excellent opportunity to start a long-term career with Bob Rudd Group. As you gain experience and develop your customer service and technical skills, you will have the opportunity to progress into a more senior installation, service, or technical support role within the business.Employer Description:Starting in Newcastle upon Tyne in 1989, Bob Rudd is now one of the largest independent suppliers across the UK. We quickly expanded into five more depots due to customer demand for our unique offering:We have only the best performing machines from the most select suppliersWe’re independent, so we’re guided by our clients and their requirementsWe have unrivalled service speed & qualityWe continuously research the industry for innovative productsAll of the above are geared towards maximising cash in box earnings by keeping your customers playing. It’s a simple premise our business lives by.Working Hours :Mon - Fri 9 a.m. - 5 p.m.Skills: Administrative skills,Communication skills,Customer care skills,Driving License,Initiative,IT skills,Non judgemental,Patience,Physical fitness,Problem solving skills,Team working....Read more...
Key Responsibilities: Being the first point of contact for customers, providing a friendly and professional service.Answering customer calls and emails with a helpful and professional approach.Managing customer bookings and arranging appointments.Communicating with customers throughout their vehicle service journey.Preparing quotes and supporting customers with pricing information.Updating customer details and vehicle information on internal systems.Supporting invoice processing and payment queries.Ordering vehicle parts and liaising with suppliers.Monitoring stock levels and supporting stock management.Managing returns and following company procedures.Keeping accurate records and ensuring information is up to date.Working closely with technicians and the wider team to support smooth operations.Following up with customers after visits to ensure excellent service.Developing knowledge of automotive services and customer care.Supporting the day-to-day running of the front-of-house service team.Training:Teaching and learning the skills, knowledge and behaviours within Business AdministrationTraining Outcome:This apprenticeship offers an excellent opportunity to build a long-term career with Stourbridge Automotive Ltd. As you gain experience, develop your skills, and build your knowledge of the business, there will be opportunities to progress into a more senior role within the company, taking on increased responsibilities and further career development.Employer Description:Stourbridge Automotive Ltd provides a high level of service, offering friendly and accurate vehicle advice for Audi, BMW, BMW MINI, Mercedes, Jaguar, Land Rover and Range Rover (JLR group).Originally established in 2010 by Company Director Neil Fellows, a fully trained and qualified BMW and Mercedes Benz technician, felt he could offer a more personal approach, with a better customer service and more competitive prices being the main focus of the business and as an alternative to the dealerships.Using Stourbridge Automotive Ltd as an independent alternative, will allow you to reduce your vehicle maintenance costs whilst still benefiting from the work being carried out to the manufacturers’ service schedules by our qualified and experienced technicians, from new and NOT affecting your warranty through the BLOCK EXEMPTION RULE.We offer a comfortable first floor waiting room, providing complimentary refreshments, together with a viewing window overlooking the workshop and MOT areas, plus a free Wi – fi service is available to all of our customers to browse the internet or work whilst waiting.Stourbridge Automotive Ltd has developed as a business throughout the years, restructuring and introducing new ideas, to keep in line with both our customer and business needs and celebrates its fifteenth year, this year.Working Hours :Mon - Fri 8:30 a.m. - 5:30 p.m.Skills: Administrative skills,Communication skills,Customer care skills,Driving License,Flexible,Initiative,IT skills,Number skills,Organisation skills,Problem solving skills,Sales Skills,Team working....Read more...
