Admissions Manager — Residential Care Group | Leicestershire | Up to £30,000 + Performance Bonus
If you've spent time guiding families through one of the most difficult decisions they'll ever make, you already understand what this role is really about.
A well-established, family-run care group in Leicestershire is recruiting an Admissions Manager. It's a new role, ready for the right person to shape it, own it, and build something genuinely meaningful within a business that has real heart.
The Role
As Admissions Manager, you'll oversee all bed enquiries across a group of well-loved residential care homes, managing the pipeline from first contact to successful admission.
Day to day, you'll be:
Developing and maintaining a comprehensive enquiry and logging system
Building strong relationships with social workers, local authorities, and brokerage teams
Acting as a visible, trusted presence in the community and across the homes
Collaborating with home managers to ensure smooth, person-centred admissions
Producing regular reports on enquiries, conversions, and occupancy
Supporting marketing initiatives to promote the group's services
This isn't a desk-bound role. You'll be out, about, and in front of people, which is exactly how it should be.
Who They're Looking For
There are a number of roles in the care sector that would translate directly into this position, whether you're currently working as an Admissions Coordinator, Admissions Officer, Admissions and Discharges Coordinator, Home Admissions Advisor, or in a referrals and community outreach capacity, your experience is highly relevant here.
If you've spent time managing enquiry pipelines, nurturing relationships with social workers and local authorities, and guiding families through what is often an emotional and complex decision, this role will feel like a natural next step.
You'll also bring:
Strong communication and relationship-building skills
Solid organisational ability and attention to detail
Comfort with CRM systems and data management
The confidence to work independently while being a real team player
Equally, if you're an experienced Home Manager or Deputy who has a strong track record of filling beds and fancies a fresh challenge without leaving the sector, it's worth a conversation.
The Package
Up to £30,000 basic salary, plus a performance-related bonus linked to conversions and occupancy. The bonus structure is being finalised, but for the right candidate, this represents a genuine opportunity to meaningfully increase your earnings as the role grows.
To Apply
Apply with a CV, even if it needs updating or give Recruitment Panda a call.
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Deliver high-quality coaching sessions across club and school settings, ensuring a safe, inclusive and engaging experience that reflects organisational standards and best practice
Work collaboratively with the management team to plan, organise, deliver and review coaching programmes, contributing to operational planning, administration, monitoring and evaluation to support continuous improvement
Contribute to strategic discussions and decision-making, supporting the development and implementation of actions to improve Term-Time sessions Holiday Clubs programmes
Engage effectively with a wide range of stakeholders, adapting communication style and approach when working with:
Coaches at all levels
Administrative staff
Customers (parents and guardians)
Gymnasts
Welfare and safeguarding leads
Senior management
This will include face-to-face communication, telephone calls, email correspondence and effective use of the club’s CRM system.
Lead and deliver a structured project with gymnasts, supported by the club, taking responsibility for:
Planning and objective setting
Design and development
Risk assessment and compliance
Delivery and evaluation of coaching activity
Support business and financial planning, contributing to budgeting discussions and resource allocation to ensure effective and sustainable club operations
Apply and champion the use of digital and new technologies to improve customer experience, communication, data management and operational efficiency
Support marketing and sales activity, contributing to initiatives that promote participation, retention and growth of the club
Demonstrate leadership and role-model professional practice, working with coaches of all levels (including partners, Level 1 and academy coaches) to embed club policies, standards and good practice
Support inclusive practice, working with management and coaching teams to effectively support gymnasts with neurodiversity and additional needs
Develop understanding of people management and recruitment processes, including legal and safeguarding requirements for coaching roles
Set goals and support the development of Level 1 and Academy Coaches, contributing to talent development and succession planning within the club
Reflect on your own leadership and coaching style, demonstrating self-awareness and understanding how behaviours and decisions impact gymnasts, colleagues and the wider organisation
Demonstrate effective time and task management, managing personal workload, session delivery and agreed timescales in collaboration with management to support efficient club operations
Contribute to the development of the Club Learning and Development Plan, identifying skills gaps and supporting continuous professional development
Identify operational challenges as they arise, working with Club Owners and Management to develop, implement and review effective solutions
Maintain high standards of health, safety and safeguarding, ensuring compliance with legislation, policies and best practice at all times
Act as a positive ambassador for Northwood Gymnastics, promoting the club’s values, culture and reputation through a professional, enthusiastic and proactive approach
Work independently and as part of a team, consistently demonstrating the club’s core values across all areas of responsibility
Undertake additional duties as required by management, supporting the delivery of a wide range of club projects and activities
Training:Upon successful completion of the Chartered Manager degree apprenticeship, the apprentice will be awarded a BA(Hons) Business & Management, along with Chartered Manager status with the CMI.Training Outcome:Further career progression within the organisation may be possible upon successful completion of the apprenticeship.Employer Description:Northwood Gymnastics is a Gymnastics club in Northwood, Middx. We deliver sessions at two venues in Northwood for children aged 3 and a half to 16 years old. One venue is for Recreational level Gymnasts and the other delivers sessions for Invite - Advance level Gymnasts. We focus on 3 main areas of General Gymnastics - Floor, Vault and Tumble.
We have a strong team of Gymnastic Coaches and Admin Staff who work at both venues.This team also delivers Gymnastics to primary and secondary schools. Sessions mainly run term time, but we do also offer a Gymnastics Holiday Club during the school holidays for children aged 3 and a half to 16 years old. We also run local competitions at our club and at other local clubs.
We offer a growing Academy Coaching Scheme to young members who work closely with the coaches to develop their gymnastics coaching.Working Hours :The role is primarily weekend and evening work. Usual hours for evening work, 4.00pm - 8.30pm. Weekends: Saturday, 8.30am - 2.30pm. Holiday Club: 8.30am - 3.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
A well-established and award-winning UK travel specialist is seeking an experienced North America Travel Expert to join its tailor-made sales team.
This is an exciting opportunity for someone passionate about North America, who enjoys designing bespoke, high-quality travel experiences and delivering exceptional customer service.
You will be joining a supportive, sociable, and ambitious travel company known for its strong culture, excellent staff retention, and commitment to destination expertise.
Role Overview
As a North America Travel Expert, you will act as the primary point of contact for clients from enquiry through to return from travel. Using your destination knowledge and travel experience, you will design and sell tailor-made and group holidays across North America.
You will be responsible for creating inspiring itineraries that exceed client expectations, turning enquiries into bookings and delivering a seamless customer journey.
Key Responsibilities
Handle tailor-made and group travel enquiries via phone, email, and occasional face-to-face events
Design and cost bespoke holiday itineraries tailored to client needs and budgets
Manage the full sales process from initial enquiry through to booking confirmation and travel completion
Book flights, accommodation, excursions, and transport with global suppliers and partners
Ensure accuracy of supplier confirmations and all booking details
Take full ownership of bookings including documentation and after-sales care
Deliver excellent customer service and achieve sales targets and KPIs
Maintain and develop destination and product knowledge through training and research
Participate in educational trips to North America to gain first-hand experience
Collaborate with colleagues and support shared workload during busy periods
Contribute to marketing and product development through feedback, trip reports, and content ideas
Requirements
Essential:
Experience in travel sales, ideally in tailor-made or group travel
Strong knowledge and passion for North America (first-hand travel experience preferred)
Excellent written and verbal communication skills
Strong customer service focus with the ability to build rapport quickly
Target-driven and commercially aware
Highly organised with strong attention to detail
Ability to manage multiple priorities in a fast-paced environment
Resilient, proactive, and solution-focused approach to sales
Desirable:
Experience using travel booking systems or CRM platforms
Previous experience working towards sales targets
Additional destination knowledge of Latin America
Package & Benefits
Competitive basic salary + uncapped commission + performance bonus
28 days annual leave (including bank holidays, increasing with service)
Hybrid working model (3 days office / 2 days home)
Standard working hours: Monday–Friday, 9:00am–5:30pm (1-hour lunch)
Occasional Saturday work with time off in lieu
Regular educational trips to North America
How to Apply
If you have a passion for North America, strong travel sales experience, and a desire to create unforgettable journeys for clients, please submit your CV and a short cover letter online outlining your suitability for the role.....Read more...