Arrange and manage course bookings
Assistance with course delivery administration
Arrange client appointments/visits
Answer calls to the office, take sufficiently detailed messages and transfer calls as appropriate
Maintaining the CRM System to ensure that the client records are updated and accurate
Filtering and replying to emails
Liaising with colleagues and clients
Preparing client care letters and terms of engagement
Use of IT Systems such as Office 365, Xero, Cademy, Monday.com. Capsule, GoCardless, Stripe as well as our own internally developed Compliance software
Providing administrative support to the internal and external team of consultants
Assisting clients with our bespoke compliance software
Administrative tasks involved in obtaining and maintaining Quality Assurance Standards
Drafting documents
Assisting with other duties as necessary
Training:
Online attendance with Loughborough College within the first 15 months, one morning per week with on-site sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment
Diarised visits from a dedicated Trainer/Assessor
Attendance to Loughborough College for Functional Skills (if required)
On-the-job training
Off-the-job training
Training Outcome:Progress to an employed position in either administration or in a compliance-related role.Employer Description:DG Legal are the largest provider of strategic and compliance services operating in England and Wales. We offer support to law firms with their day-to-day compliance obligations. We have a small internal team of consultants with a wider network of highly experienced remote based consultants who are leading experts in their field.
We offer advice and assistance to Lawyers in a number of areas and a broad range of these are outlined below:
• Quality Assurance Accreditations – Lexcel, SQM, CQS, WIQS
• AML Compliance
• UK GDPR and Data Protection
• SRA Complaints Handling
• Legal Aid Contract Compliance
• New SRA, BSB and IAA Firm Authorisation
• SRA Transparency Rules
• SRA Standards and Regulations
• General Business Development – marketing, strategy and management
Most of our clients instruct us on a retainer basis and therefore pay us a monthly fee for our services and retain our advice and assistance on an ongoing basis.Working Hours :Monday - Friday: between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Defence Sales Manager
Location: Bedfordshire, UK (Hybrid)
An opportunity has arisen for a Defence Sales Manager to join a growing advanced engineering and aerospace technology organisation developing highly specialised platforms and systems for defence, security and commercial applications.
The business operates at the forefront of innovative aerospace and mobility technologies, delivering complex engineered solutions for demanding operational environments. With increasing international interest and significant long-term growth plans, the organisation is expanding its defence and security commercial capability across UK and export markets.
This role sits within the commercial team and is focused on managing defence-sector business development activity across key UK and international territories. The successful candidate will support complex, long-cycle defence sales campaigns, coordinate international stakeholder engagement and help drive strategic growth across military and national security programmes.
This position is suited to a commercially driven sales professional with experience in aerospace, defence or technically complex engineering environments, who can manage strategic customer relationships and navigate highly regulated procurement environments.
Main Responsibilities of the Defence Sales Manager (Bedfordshire, UK):
Manage and prioritise defence and security sales opportunities across allocated territories
Develop and maintain relationships with military, government and defence industry stakeholders
Identify and pursue new international business opportunities across defence and aerospace markets
Support defence sales campaigns from early-stage opportunity qualification through to contract award
Coordinate with geographically dispersed commercial teams to ensure aligned messaging and campaign execution
Lead outreach activity to both new and existing defence customers
Support and mentor junior sales personnel as the commercial team expands
Work closely with engineering, programme and marketing teams to support bids, proposals and customer engagements
Represent the organisation at defence exhibitions, trade events and industry forums
Maintain accurate CRM records and structured opportunity tracking processes
Gather and communicate customer feedback to support future product and capability development
Develop strategic relationships with defence primes, aerospace OEMs and export customers
Requirements of the Defence Sales Manager (Bedfordshire, UK):
Experience within aerospace, defence, national security or technically complex B2B environments
Proven experience managing long-cycle sales opportunities with government or regulated customers
Strong understanding of defence-sector procurement and stakeholder environments
Experience selling engineered hardware, aerospace systems or complex manufactured products
Strong hunter mentality with experience generating new business opportunities autonomously
International or export sales experience within defence or aerospace markets
Experience using CRM systems and structured sales methodologies
Excellent communication and presentation skills with the ability to engage senior military and government stakeholders
Strong organisational skills with the ability to manage multiple concurrent campaigns
Experience coaching, mentoring or managing junior sales staff
Ability to interpret and communicate technical product information effectively
Resilient, self-motivated and comfortable operating autonomously across geographically dispersed teams
Eligible to obtain UK security clearance
Desirable Experience:
Prior military service or defence procurement experience
Understanding of aerospace platforms, surveillance systems or defence capability integration
Familiarity with defence acquisition or export control processes
Existing relationships with defence primes or international defence organisations
Experience within SME or high-growth engineering environments
Working Pattern & Benefits:
Hybrid working arrangement based in Bedfordshire, UK
Minimum one day per week in the office with flexibility around travel and customer activity
Frequent UK and international travel across Europe and wider export markets
Opportunity to support highly innovative defence and aerospace programmes with international growth potential
High-autonomy role with the ability to shape international business development activity
Collaborative environment working alongside engineering, programme and commercial teams
Long-term career growth within an expanding advanced technology organisation
Private healthcare and company pension scheme available
To apply for this Defence Sales Manager role, please send your CV to Kishan Chandarana:
Kchandarana@redlinegroup.Com
01582 878 830....Read more...
Reporting to the Director, you will be responsible for supporting outbound sales prospecting and lead generation for penetration testing services, while developing your understanding of the cybersecurity industry.
Day-to-day tasks will include:
Proactive outbound calling, emailing, and LinkedIn outreach to generate qualified leads
Maintaining accurate CRM data, including leads, contacts, accounts, and opportunity stages
Researching target companies, identifying key decision-makers, and building stakeholder maps
Following up with previous and potential clients from our existing database once confident in our service offering
Supporting the planning and execution of outbound campaigns and responding to inbound marketing activity
Preparing quotations for customers as required
Assisting in the creation and coordination of sales and marketing collateral
Maintaining online sales and marketing content across platforms
Growing your professional LinkedIn network and managing outreach activity
Providing general sales support and assisting with ad-hoc administrative tasks
Learning about the cybersecurity industry, our core services, and the challenges our clients face to strengthen your outreach efforts
Training:An apprenticeship includes regular training with a college or other training organisation.
At least 20% of your working hours will be spent training or studying.
Your training course:
IT technical salesperson
Equal to Level 3 (A level)
Course contents
Communication: works both independently and as part of a team and follows the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools. Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management. Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with the security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions. Problem solving: applies structured techniques for troubleshooting, problem solving and analysing problems by selecting the appropriate tools and techniques in line with the organisation's guidance when dealing with sales as well as routine tasks. Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques. Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects. Interprets and follows: health and safety legislation to work securely and productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979. Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors. Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation, and can use the current hardware and operating systems available. Database and Campaign Management: prioritises their contacts and keeps an up-to-date database, knowing when and why to contact current consumers or prospects in line with organisational requirements. Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business. Logical and creative thinking skills The ability to interact effectively and professionally with a range of different types of customers.
Ability to think analytically and to solve problems. Ability to work independently and to take responsibility. Ability to work with a range of internal and external people. Ability to communicate effectively in a variety of situations. Ability to operate in a secure manner. Your training planThis is a Level 3 Technical Sales Apprenticeship.Training will be online/on-site and is based bi-monthly.Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Potential for full-time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:CodeShield UK are a small technology company built on a simple belief: every business deserves access to trusted, expert-led cyber security. The company are focused on growth, successful apprentices will have the opportunity to progress into an account management role and will be able to earn commission from day one.Working Hours :Monday - Friday, 09:00 - 17:30 with one hour for lunch)
Hybrid: You are required to attend the office [4/5] days per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Business Development Manager (BDM)LocationMidlands (with regional travel)SalarySalary open to discussion, based on experience and track record Uncapped commission – strong OTE potentialAbout UsKram Contract Cleaning is a trusted, established cleaning contractor delivering quality commercial cleaning services across the UK. We work with office blocks, industrial facilities, retail environments, and specialist sites, providing tailored cleaning programmes that help our clients focus on their core business while we manage their premises. We’re now expanding our sales capability and need a driven Business Development Manager to grow our client base and deliver measurable revenue growth, particularly in the Midlands region.Role OverviewWe’re looking for an ambitious and energetic Business Development Manager to help us expand our client base and drive sustainable financial growth. You will be the front of the company, developing and executing an effective sales strategy, building strong relationships, and converting opportunities into long-term partnerships. This role is ideal for someone with a proven sales track record who enjoys chasing targets, negotiating deals, and working in a dynamic environment.Key Responsibilities
Develop and execute a business development strategy focused on revenue growth and customer satisfaction.Identify new markets, sectors, and customer needs through research and market analysis.Generate new leads via outbound activity (calls, email, LinkedIn) and inbound opportunities.Arrange and lead business development meetings, presentations, and demos with prospective clients.Promote the company’s products/services, aligning solutions to client objectives and pain points.Prepare and negotiate sales contracts, ensuring compliance with legal and company guidelines.Build and maintain long-term relationships with new and existing customers.Keep accurate records of sales activity, revenue, pipeline, and invoices in the CRM.Provide trustworthy feedback to internal teams and deliver after-sales support where needed.Support the development of junior staff or SDRs into effective salespeople, where required.
Requirements & Skills
Proven working experience as a Business Development Manager, Sales Executive, or similar role.Demonstrable sales track record with evidence of meeting or exceeding targets.Strong understanding of business and sales growth techniques (lead generation, pipeline management, negotiation).Excellent verbal and written communication skills; able to build rapport quickly.Resilient, target-driven mindset with a “go-getter” attitude.BSc/BA in business administration, sales, marketing, or a relevant field (preferred but not essential).
....Read more...
General Administration:
Manage incoming emails, phone calls, and messages professionally
Responsible for organising viewings and tenant liaison
Maintain accurate records and documentation within the CRM or property management system (e.g., Monday.com, Fixflo)
Prepare and file correspondence
Maintain a well-organised electronic filing system and ensure
GDPR compliance
Tenancy progression
Assist with coordinating right-to-rent checks for tenants and occupiers
Ensure that all pre-tenancy documents (EPC, gas safety, EICR, and How to Rent guide) are provided and signed before the move-in date
Arrange key handovers, check-ins, and check-outs with tenants or inventory clerks
Liaise with utility providers, ground rent providers, service charge companies and the council to open and close accounts at the start and end of tenancy. The bill management process on behalf of landlords/tenants will be a key responsibility
Produce tenancy welcome packs and ensure move-in checklists are completed
Property Marketing & Viewings:
Manage viewing schedules and liaise with negotiators to confirm access arrangements
Landlord & Tenant Liaison:
Address tenant queries and maintenance requests in a timely, efficient, and courteous manner
Manage end-of-tenancy correspondence, deposit returns, and deduction negotiations
Maintenance Coordination:
Log maintenance issues and assign to approved contractors
Obtain quotations, issue work orders, and track job completion, instructing where necessary
Follow up on outstanding work and ensure invoices are received and processed
Financial Administration:
Assist in rent collection and monitor arrears
Compliance & reporting:
Ensure compliance with the Tenant Fees Act, Right to Rent, and other relevant legislation
Maintain records of gas safety, EICR, EPC, and other mandatory certifications
Prepare reports for management on tenancy status, renewals, and arrears
Support audit and regulatory checks as required
Team Support:
Support the lettings managers with daily operational needs
Provide cover for colleagues during holidays or absences
Contribute to improving internal systems and workflows
Assist with onboarding new staff members where required
Training:
Business Administrator Level 3
Training Outcome:
Upon successful completion of the apprenticeship, and based on performance, there is potential for further progression within the company
Employer Description:LDM Properties (UK) Limited is a residential lettings and property management company providing a full range of services to landlords and tenants across London. The company specialises in high-end rental properties, offering professional tenant sourcing, tenancy agreements, rent collection, property maintenance coordination, and compliance with all relevant housing regulations.Working Hours :Monday - Friday, 9.00am - 5:30 pm. Half an hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We are looking for a highly motivated and curious AI & Business Operations Apprentice to work across multiple areas of the business while helping Arca identify, develop, and implement AI-driven tools and systems.
This is not a traditional administration apprenticeship. The role is designed for someone who is excited by:
AI and emerging technology
Process improvement
Automation
Data and operational efficiency
Learning how a scaling business operates end-to-end
You will gain exposure across:
Operations
Commercial & Sales
Customer Service
Finance
Marketing
Technology & Systems
A key part of the role will focus on helping Arca explore and implement practical AI solutions that improve internal efficiency, reporting, customer experience, and decision-making.
Key Responsibilities:
AI & Systems Development
Support the identification of opportunities to introduce AI tools across the business
Help research, test, and implement AI platforms and automation solutions
Assist with integrating AI into workflows, reporting, customer communications, and operational processes
Work with teams to identify repetitive tasks that can be automated or improved
Help document and improve internal business processes
Support adoption and training of new tools and systems
Cross-Functional Business Support
Support operational and commercial teams with day-to-day projects
Assist with reporting, data analysis, and process tracking
Contribute to internal improvement initiatives across departments
Help maintain CRM, operational systems, and internal documentation
Support leadership with ad hoc projects and business initiatives
Data & Insight
Assist in analysing business data and identifying trends or inefficiencies
Support dashboard and reporting improvements
Help produce presentations, summaries, and business insights
Training:As part of their apprenticeship, the successful candidate will complete off-the-job training, dedicated learning that takes place during paid working hours and focuses on developing the skills and knowledge needed for the role. This includes structured activities such as workshops, online learning, shadowing, and practical training, ensuring they gain the full competence required to excel in the position while contributing effectively to the organisation.Training Outcome:What You’ll Gain
Exposure across all major business functions
Hands-on experience implementing AI and automation in a real business environment
Mentorship from senior leadership
Experience working in a fast-growing life science logistics company
Development of commercial, operational, and technical skills
Opportunity to help shape how AI is used within the business
Employer Description:Arca BioLogistics is a specialist life science and healthcare logistics provider supporting pharmaceutical, biotech, diagnostics, clinical research, and healthcare organisations across the UK and internationally.We deliver time-critical, temperature-controlled, and GDP-compliant logistics solutions with a strong focus on service quality, visibility, technology, and customer experience.As a growing business, we are investing heavily in operational efficiency, automation, and AI-enabled ways of working. This role is a unique opportunity to help shape how AI is practically implemented across a fast-moving, technology-driven business.Working Hours :08:30 - 17:30, Monday to Friday, with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,AI skills,Basic data analysis skills....Read more...
JOB DESCRIPTION
Title: Concrete Protection Specialist
Summary:
Play a key role in driving the growth of Carboline's Concrete Protection platform by combining technical expertise with strategic business development. This role serves as a trusted subject matter expert across concrete repair, rehabilitation, protective linings, secondary containment, and resinous flooring systems. Partnering closely with sales teams, engineers, and customers, you will help evaluate opportunities, develop effective solutions, influence specifications, and support successful project execution across both direct and indirect channels.
Minimum Requirements:
10+ years of experience in concrete repair, protective coatings, resinous flooring, waterproofing, structural rehabilitation, or related construction markets
Strong working knowledge of concrete deterioration mechanisms, repair methodologies, and surface preparation practices
Familiarity with AMPP, ICRI, and ASTM standards, guidelines, and industry best practices for concrete rehabilitation
Hands-on experience with repair mortars, epoxies, polyurethanes, urethane cement, and protective lining technologies
Knowledge of water and wastewater infrastructure, rehabilitation practices, and protective lining systems preferred
Valid Driver's License required
Physical Requirements:
Primarily low physical demand role with occasional lifting up to 50 lbs
Ability to sit and work at a computer for extended periods (up to 8 hours/day)
Occasional exposure to various chemicals
Ability to travel up to 50%, including overnight travel as needed
Essential Functions:
Support and expand business development efforts within concrete repair, rehabilitation, containment, lining, and resinous flooring markets
Partner with Carboline sales teams and distribution channels to identify, develop, and win project opportunities
Build and strengthen relationships with engineers, consultants, contractors, and asset owners to drive specifications and market visibility
Provide expert technical guidance on concrete evaluation, surface preparation, repair methods, moisture mitigation, and system selection
Influence and support project specifications through presentations, design collaboration, and engineering engagement
Assist with contractor training, field support, and troubleshooting on key projects
Deliver engaging technical presentations and educational sessions to both internal and external audiences
Utilize CRM tools to track opportunities, monitor market activity, and support strategic account planning
Collaborate cross-functionally with Product Management, Marketing, Technical Service, and Sales to identify and advance growth opportunities
Champion and uphold Carboline's safety and quality standards
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online!....Read more...
Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do?We are a fast-growing e-commerce packaging company based in Barnet, North London and we are looking for a GermanInbound Sales Advisor to come and join our team! If you are commercially minded, confident and a tenacious professional that has the ability to communicate effectively and build strong client relationships then this could also be the role for you!We are the UK’s leader in paper bags, cartons and other packaging products. The company has numerous marketing leading brands across Europe with a team of 50 people across 3 locations, including London, Berlin, and Newmarket – half of which are based at this location.We're looking for a commercially minded German speaker to sit within the Sales team covering the DACH Region. You will sit in the middle of a fairly short “production-to-delivery” cycle which will require you to book new business with brands and/or their agencies and then work with your internal operations team and their external suppliers to bring the products to life. Goal posts can move occasionally, so you will need to be versatile and resourceful to ensure your clients timelines are being met whilst doing good quality business that earns you and your team bonuses. We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace.Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates that have a strong work ethic, desire to learn and can build strong relationships with their colleagues.In return we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, supportive working environment, and strong culture. We also have a competitive holiday allowance, as well as many of the basics, including the Childcare Voucher Scheme, optional private healthcare, pension contributions and free eye-testing. Role Specifics
Speaking to clients to fully understand and gather their needs before preparing and presenting suitable packaging solutions.Providing a range of quotations and talking customers through their product options.Creating a rapport with customers and aim to ensure 100% customer satisfaction.Sending samples and supporting information to customers to help with the sale.Maintaining relationships with existing customers and regularly call them to find new enquiries.Ensuring all walk-in customers are welcomed and managed accurately and efficiently.Ensuring all customer information is correctly logged within the CRM system.Managing customer issues and disputes on jobs.Achieving the teams target on a monthly basis, as set out by the Line Manager.Contributing to overall team spirit and help create a positive working environment for all members of staff.
Knowledge & Experience
Understanding of what excellent customer service entails.Experience in working in a previous sales role (not essential, but desirable).Solid telephone manner and solid verbal and written communication.Strong organisational skills and ability to manage time effectively and prioritise work.Ability to find practical solutions to problems and think outside the box.Naturally pays attention to detail without any loss of accuracy.Able to work towards targets.Must have a bubbly, friendly and positive demeanour.Be resilient, energetic, enthusiastic, have a ‘can do’ attitude and dynamism.
Other Benefits
Career development opportunitiesOn-site parkingCasual dressSubsidised private health careVibrant and dynamic working environment
How to Apply:Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.....Read more...