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Apprentice MEP Manager
They monitor the installation on site and report to the MEP Manager any deviations from the plan namely in terms of quality and activities progress. They participate in the control of every step of the construction site from the file review to works receipt. Job duties Site Preparation To assist the MEP manager in assessing suppliers for related MEP. To assist the MEP Manager in the design. To support MEP manager to draft contract conditions. Site Management To report to the MEP Manager or other Senior Managers as required. To ensure that requirements, as specified by the client and senior management, are met. To monitor labour, building material, and equipment budgets and curbing unnecessary expenses. To support MEP Manager in procuring materials, labour, and equipment, as well as third-party subcontractors and suppliers. To help planning and programming of the MEP aspects of the project; working with design, planning, installation, testing, commissionning and handover of the project. To oversee subcontractors’ installation, ensuring it follows the approved designs and engineering standards. To collaborate with other construction project stakeholders as required. To participate to site meetings with all stakeholders. To write worksite reports to the Project Director, the sub-contractors and/or the client. To provide administrative support to the Package Manager/Project Manager (purchasing, invoicing, tracking payment etc.) . To produce Commissioning Documentation and completions documentation required. To represent the company during worksites meetings with all stakeholders when applicable To build strong relationships with key stakeholders. Health and Safety To respect safety instructions and prevention regulations. To review Risk Assessments. To overview electrical safety on site & ensuring procedures are being implemented correctly To ensure the Legendre UK H&S standards are adhered to on site. To lead by example. To supervise on-site construction work and relaying instructions from senior managers. To report any concerns that might negatively impact projected cost, time estimates and quality. Desired skills: Analytical. Attention to detail. Organisation. Problem solving. Desired personal qualities: Teamwork. Communication. Proactive. Initiative. Training:Your hours of work will be Monday to Friday, 40 hours a week. 4 days in the week you will be based at: Unit G - Peer House 8-14 Verulam Street LONDON WC1X 8LZ. With 1 day release to London South Bank University, 103 Borough Road, London, SE1 0AA.Training Outcome:You will be able to pursue your career in construction within the company.Employer Description:Legendre UK is the British arm of the renowned Groupe Legendre, a prominent contractor established in Rennes, France in 1946, with a presence in Portugal and Switzerland as well. With a strong focus on construction, energy, and real estate, the family-owned firm provides valuable support to Legendre UK, encompassing financial backing, technical knowledge, and fostering a sense of camaraderie. Legendre UK has been operating in the UK market since 2015, and our team of skilled construction professionals has grown to include 50 members. As a reputable main contractor, we specialise in handling complex projects, both in the commercial and residential sectors. In 2023 we launched our property development arm, to build on our successful portfolio of projects in London and Jersey. We adopt a hands-on and collaborative approach to every project we undertake, and we thrive on tackling complex projects, leveraging cutting-edge technology and sustainable practices to ensure exceptional standards throughout the lifespan of each project. To explore our past and current projects in detail, please visit our dedicated page. For further information about our team, services, and projects, please don’t hesitate to reach out to us through our contact page.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental ....Read more...
Vertu Skoda Nottingham - Service Technician Apprenticeship
The service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults. Testing of parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper-to-bumper overview, service, and inspection. Maintenance of electronic systems, including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts, including clutches, gearboxes, tyres, brakes, and suspension. Completion of legible and accurate paperwork for the customers and the centre's records Maintenance of a clean and tidy work environment. You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading-edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the three-year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling Brand-specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical ....Read more...
Vertu SEAT Derby - Service Technician Apprenticeship
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults Testing of parts and systems to ensure correct working Following checklists to ensure all critical parts of vehicles are examined Carrying out bumper to bumper overview, service, and inspection Maintenance of electronic systems including on- board entertainment systems Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension Completion of legible and accurate paperwork for the customers and centres records Maintenance of a clean and tidy work environment You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:At SEAT, there is nothing more important than our people. Their enthusiasm, commitment and skills are the dynamic force behind SEAT cars. Our people drive the innovation and technology, style, and design in everything that we do. We are looking to enthusiastic and passionate people to join our team working as apprentices in our retail network and drive their career forward with us.Working Hours :Monday- Friday. 0830- 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working ....Read more...
Advertising & Media Apprentice
There is a link to the full job description PDF available on the 'main description' of this role on our website. THE ROLEWorking at the7stars is fast-paced and varied, no matter what team you’re in. We often have roles across a variety of teams in the agency. These are broken down into key disciplines: account management, TV specialism, digital specialism, data and insight. Although day-to-day work will vary, depending on which team you’re in, we’ll expect you to carry out some key responsibilities; REPORTING:Using multi-media systems to monitor competitor activity, examine audience behaviour and demographics, and to implement and evaluate campaigns. ESTABLISHING MEDIA OWNER RELATIONSHIPS:Liaising with media owners, keeping informed of the latest developments within their sector and building strong relationships to deliver the best value for our clients. ADMINISTRATION:Keeping on top of finance, bookings, competitive reporting, campaign analysis, client updates and weekly client reports. INDUSTRY KNOWLEDGE:Keeping up to date with both media and wider industry news to keep the agency and clients informed with relevant and interesting information. CONTRIBUTING TO AGENCY LIFE:We encourage employees to get involved in wider areas of the business, through our leadership teams. This can be anything such as new business pitches, supporting our Foundation, PR, event planning or researching consumer and market trends. Training:Advertising & Media Executive Level 3 Standard: An advertising and media executive will help with the day to day progress of the whole advertising process, from receiving the brief from the marketing team, including objectives, budget and timescales, through to the measurement of how effective the advertisement has been In their daily work, they will interact with many other people, processes and systems. (For example the client, 3rd party suppliers, the broad team at the agency They help campaigns move forward, coping with inevitable setbacks and changes in direction (some at the last minute), whilst showing collaboration and maintaining relationships with all. Usually, they report to an Account or Media Manager They usually specialise in one of two parts of the advertising process: the first is the process of producing the advertisement (creative); the second is the process of distributing the advertisement (media) Apprentices must therefore complete the core apprenticeship and one of these options Training Sessions Overview: Seminar 1: Preparing for your apprenticeship Seminar 2: Preparing for your employer Seminar 3: Introduction to advertising Seminar 4: The foundation of advertising Seminar 5: Understanding commercial Seminar 6: Advertising campaigns Seminar 7: Advertising and Media standards & legislation Seminar 8: Principles of Project Management Seminar 9: Supply Chain Management Seminar 10: Principles of third party Seminar 11: The briefing and approval processes Seminar 12: The media buying process - TV Seminar 13: The media buying process – Out of home, Radio and Print. Seminar 14: Negotiation techniques Seminar 15: Data and media metrics Seminar 16: Data and media metrics – Practical Excel session Seminar 17: Media planning Seminar 18: Distribution of Creative through the appropriate channels Seminar 19: Evaluating campaign performance For a full overview of the Advertising & Media Executive standard please click on the following link: https://www.instituteforapprenticeships.org/apprenticeship-standards/advertising-and-media-executive-v1-0Training Outcome: Potential for full-time employment upon successful completion of the apprenticeship Employer Description:The Roses has been home to a world of possibilities since it first bloomed in 1975. We are looking for a Creative Industries Production Technician Apprentice to join our team and develop hands-on skills in live event production, theatre, lighting, sound, and stage technology, and gain real industry experience while working towards a qualification.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Johnsons Škoda Burntwood Service Technician Apprenticeship
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults Testing of parts and systems to ensure correct working Following checklists to ensure all critical parts of vehicles are examined Carrying out a bumper to bumper overview, service, and inspection Maintenance of electronic systems, including onboard entertainment systems Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension Completion of legible and accurate paperwork for the customers and centres records Maintenance of a clean and tidy work environment You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports you with developing resilience, confidence, and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the three-year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team. Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Group 1 Audi Macclesfield - Service Technician Apprenticeship
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults. Testing of parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper-to-bumper overview, service, and inspection. Maintenance of electronic systems, including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts, including clutches, gearboxes, tyres, brakes, and suspension. Completion of legible and accurate paperwork for the customers and the centre's records Maintenance of a clean and tidy work environment. You will have the opportunity to work with a wide range of products, including traditional, hybrid and electronic engines. From heritage vehicles to leading-edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)Certificate in Automotive Refrigerant Handling Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at the Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working ....Read more...
Harwoods Five Oaks Audi - Service Technician apprenticeship
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults Testing of parts and systems to ensure correct working Following checklists to ensure all critical parts of vehicles are examined Carrying out bumper to bumper overview, service, and inspection Maintenance of electronic systems including on- board entertainment systems Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension Completion of legible and accurate paperwork for the customers and centres records Maintenance of a clean and tidy work environment You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)Certificate in Automotive Refrigerant Handling Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday- Friday. 0800- 1700. Possibility of Saturday workings and/ or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical ....Read more...
Group 1 Volkswagen Altrincham Service Advisor Apprenticeship
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience Promotion: Assisting with the sale of accessories and service plans Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application: Enthusiasm and willingness to learn Teamwork Strong communication Customer service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one-year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday- Friday, 08:30- 17:30. Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Group 1 Volkswagen Macclesfield Service Advisor Apprenticeship
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department, so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience Promotion: Assisting with the sale of accessories and service plans Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application: Enthusiasm and willingness to learn Teamwork Strong communication Customer service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one-year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday- Friday, 08:30- 17:30. Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Digital Support Technician Apprentice – Gravesham Borough Council – Gravesend DA12 1AU – £15,434p/a
The role does not involve direct customer handling but contributes to improving the experience of residents through better digital services. This is a development role as part of the Council’s apprenticeship programme. The job description provides a general guide to duties and responsibilities. You will be supported throughout the apprenticeship, and duties will develop in line with skills, training and service needs: Maintaining and improving the council’s digital services and online processes Support the Digital Team in responding to requests received through the shared inbox or support desk Ensure requests are handled accurately, within agreed processes and with appropriate escalation where required Learn how digital services are delivered and supported within the council Update website content using the council’s Content Management System (CMS) Check content for spelling, accuracy, broken links and usability issues Ensure content is clear, concise and written in a user-focused way Support the team in maintaining accessible content in line with WCAG standards Reviewing and improving website content based on feedback and service needs Updating and testing online forms and digital processes Support the improvement of customer journeys by identifying simple usability issues Carry out testing of digital services and report any issues or improvements Observe and learn how digital systems and processes are developed and maintained Continuous Improvement & Feedback Support the team in reviewing feedback from services, residents and analytics Assist in identifying opportunities to improve digital content and services Ensure digital services remain accurate, up to date and easy to use Contribute ideas to improve the customer experience of online services Assist in reviewing website analytics and performance data Support basic checks to ensure content and services are working as expected Maintain data quality and accuracy within digital systems Team Support & General Duties Attend team meetings and contribute appropriately Work collaboratively with colleagues across the council Maintain accurate records and follow agreed processes Work towards completion of the Level 3 Digital Support Technician apprenticeship A commitment and contribution to the Council’s Equal Opportunities Policy is an essential requirement of the post You will carry out all duties and activities having regard to the provisions of the Health and Safety at Work Act 1974, and in accordance with any instructions from senior members of staff under that Act or any Council or Departmental Codes of Practice or Procedures You will comply with Statute and Council policy in all respects An awareness and commitment to section 17 which places a statutory duty on police and local authorities to work in partnership to reduce crime and promote community safety. It is also required that community safety is to be a thread running through all functions of the Local Authority A commitment to excellent customer service and the values of the Council Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Digital Support Technician standard. The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/digital-support-technician-v1-1 Training Outcome: Upon completion of the apprenticeship, you will have gained a Level 3 Digital Support Technician qualification Employer Description:Gravesham Borough Council provides services to meet the needs of the borough's residents, businesses and visitors. We work to deliver a Gravesham to be proud of, focusing on: People: A proud community where residents can call a safe, clean and attractive borough their home. Place: A dynamic borough, defined by a vibrant and productive local economy, taking advantage of growth in the area, supported by its strong and active community. Progress: An entrepreneurial authority, commercial in outlook and committed to continuous service improvement, underpinned by a skilled workforce and strong governance environment.Working Hours :Monday- Friday Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Centre Administration Support Apprentice
Centre Administration & Reception: Act as the first point of contact for visitors, learners, staff, and external partners Maintain a welcoming, professional reception and front-of-house environment Answer telephone and email enquiries using professional phone etiquette Maintain accurate records of centre activity, learner attendance, and daily operations Support the organisation of meetings, events, and learner inductions Ensure all information is handled securely in line with GDPR and safer working practices Social Media and Digital Tasks: Support the creation of approved social media content Draft and schedule posts under supervision Engage with audiences in a professional and appropriate manner Follow brand guidelines, safeguarding and online safety policies Monitor basic engagement such as likes, comments and shares All social media activity will be supervised and aligned to organisational policies Data Management & Compliance: Maintain accurate learner records on internal systems in line with funding and awarding body requirements Support preparation of data for audits, inspections, and internal quality reviews Ensure compliance with organisational policies including safeguarding, health and safety, equality, and diversity Contribute to continuous improvement by identifying opportunities to enhance administrative processes Safeguarding & Safer Recruitment: Follow the organisation’s Safeguarding and Child Protection Policy at all times Promote a culture of safety, wellbeing, and professionalism across the centre Be vigilant in identifying, recording, and reporting safeguarding concerns appropriately Participate in safeguarding and Prevent training as required Handle sensitive learner and staff information in line with safer recruitment principles Professional Conduct & Boundaries: The apprentice must maintain appropriate professional boundaries with learners at all times The apprentice must not engage in informal, unsupervised, or inappropriate contact with learners, either in person or digitally Friday home-study days do not permit learner contact unless explicitly authorised and supervised Any concerns relating to conduct or safeguarding must be reported immediately in line with organisational policy Training:The apprentice aims to work towards a Level 2 Business Administration Standard. The apprenticeship will be delivered in partnership with an approved apprenticeship training provider, with End Point Assessment carried out by an independent End Point Assessment Organisation (EPAO), in line with national apprenticeship requirements. The apprentice will complete off-the-job training as part of their apprenticeship Learning will be aligned to the Knowledge, Skills and Behaviours of the Level 2 standard Regular reviews will support progress, development and wellbeing English and maths support will be provided where required Training Outcome:After completing the Centre Administration Support Apprenticeship, learners can progress into further training or employment within business and digital support roles. Level 3 Business Administration Apprenticeship: This pathway builds on core administrative skills and can lead to roles such as Senior Administrator. Learners develop greater responsibility for systems, communication, and supporting organisational operations. Level 3 Social Media Apprenticeship (or Digital Marketing pathway). For those interested in marketing and communications, this route develops skills in content creation, managing social media platforms, analytics, and online engagement. It can lead to roles such as Social Media Assistant, Marketing Assistant, or Digital Content Coordinator.Employer Description:At Futures Changing, we make education inclusive, engaging, and tailored to every student—especially those who need it most. Specialising in construction, wellbeing, and personal development, we provide hands-on training and real-world skills in a structured environment that builds confidence, independence, and career readiness. Whether it’s term-time programs like Changing Futures, holiday initiatives like The Yard Projects, or commercial courses; we create meaningful opportunities for young people to thrive.Working Hours :Centre-Based Working - Monday - Thursday: 8.00am - 3.00pm. Location: On-site at the centre. Friday: Allocated for off-the-job training and structured self-study, undertaken from home. (term time only)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience ....Read more...
Mechanical / Manufacturing Engineering Apprentice
As an Engineering Apprentice at TROX, you will have the opportunity to experience the full range of engineering activities within a world-leading HVAC manufacturing business. During your apprenticeship, you will work across multiple departments, gaining practical experience and developing an understanding of how our products are designed, manufactured, tested and supported throughout their lifecycle. You will work alongside experienced engineers and teams across the business, building technical knowledge, practical skills and an understanding of how different engineering disciplines work together. Your apprenticeship will include experience in areas such as: Production Follow the journey of our products from raw materials through manufacturing and final assembly. Learn how production processes work, develop practical skills using machine tools, and understand how information flows through the manufacturing process. Design Engineering Develop CAD skills and apply engineering principles to support the design, development and modification of products, helping turn ideas into practical solutions. Configuration & Engineering Systems Learn how products are configured within our ERP systems to create accurate costings and provide the information required for manufacturing and business operations. Production Engineering Understand how manufacturing processes are developed and improved. Learn about production methods, equipment, problem-solving techniques and how new products are introduced. Quality Engineering Discover how we ensure our products and processes meet the required standards by learning about quality control, inspection and continuous improvement. Supply Chain & Planning Gain an understanding of how manufacturing is planned, how materials are sourced and how suppliers support the production process. Contracts & Project Management Learn how engineering projects are managed from initial concept through to delivery, ensuring customer requirements and expectations are achieved. Technical Engineering Develop an in-depth understanding of our products, how they operate and how technical information is created and shared. Support customers by helping them select the right solutions and resolve technical challenges. Laboratory & Product Testing Learn how our products are tested and evaluated to ensure performance requirements are achieved. Work with engineers to investigate solutions and simulate real-world operating conditions. Works Engineering & Maintenance Understand how manufacturing equipment operates, how machinery is maintained and how production areas are improved through new equipment and technology. Service Engineering See how our products perform in real-world environments. Learn how engineers diagnose issues, support customers and provide effective solutions. This apprenticeship will give you a broad foundation in engineering and the opportunity to discover which areas interest you most, while developing the skills and experience needed for a successful career in engineering.Training: The learner will be studying the Engineering Technician Level 3 Apprenticeship Standard qualification Day release to West Suffolk College Training Outcome:The Engineering Apprentice will gain practical experience across several of engineering disciplines so there is the potential of furthering their career and continued learning in either mechanical engineering, Design Engineering or Production Engineering which ever discipline is most suited to the apprentice and the business as a full time role upon completion of the apprenticeship.Employer Description:TROX UK is a leading designer and manufacturer of HVAC and building services components and integrated systems for air conditioning, ventilation and fire safety. As part of the global TROX GROUP we were the first international subsidiary (today one of 34 subsidiaries worldwide), and having now reached over 60 years of trading operations in the UK market and a centre of excellence, our outstanding design expertise and quality manufacturing standards keeps us at the forefront of product innovation. TROX UK has a manufacturing facility and offices in Thetford, Norfolk and an office in the City of London with 159 employees. We have provided our products, support and expertise on many of the most prestigious landmark commercial development construction and infrastructure projects throughout the UK, delivering for some of the most recognised global brands.Working Hours :08:00 - 16:30, Monday - Thursday, with a 30 minute unpaid meal break. 5.5 hour shift on a Friday, normally 08:00 - 14:00.Skills: Communication skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Campaign Account Manager - Mobile Apps Marketing
Make your mark as a Campaign Account Manager at the heart of one of London's most celebrated app growth agencies. The mobile marketing landscape is evolving at speed, and the agencies leading that charge are the ones rewriting what's possible. This is your opportunity to step into a Campaign Account Manager role within a multi award-winning app growth agency based in Farringdon, Central London - a team of ambitious, data-driven specialists with a collective track record that spans global household brands and some of the most recognisable names in entertainment, retail, and technology. The Role This is a hybrid Campaign Account Manager position based in Farringdon, London, sitting at the intersection of client strategy, paid social performance, and app growth. You will own relationships, drive results, and act as a trusted partner to a diverse portfolio of clients - all within a fast-paced, high-performing environment that places genuine value on your development and career progression. Here's what you'll be doing:Managing day-to-day client relationships across a portfolio of app-focused accounts, building trust and driving account growth in line with commercial targetsDeveloping and executing comprehensive paid social advertising strategies across Meta, TikTok, Snapchat, and GoogleCreating, managing, and continuously optimising app-focused campaigns with a focus on user acquisition, engagement, and revenue generationAnalysing campaign data and competitor landscape to inform strategy and surface actionable performance insightsDelivering clear, compelling client reports and presentations that translate complex data into meaningful recommendationsCollaborating with creative and analytics teams to ensure seamless, effective campaign deliveryIdentifying proactive growth opportunities within existing accounts and championing initiatives to expand client relationshipsHere are the skills you'll need:A minimum of 2 years' agency account management experience with a demonstrable track record of client and campaign growthProven hands-on experience managing paid social campaigns across Meta, TikTok, and Google Ads platformsStrong command of ad formats, audience targeting strategies, and platform-specific optimisation techniquesProficiency with campaign management tools including Facebook Ads Manager, TikTok Ads Manager, and Google AdsSharp analytical ability - comfortable interpreting performance data and translating it into clear client-facing insightsExcellent communication and presentation skills, with confidence navigating complex campaign conversations at a senior levelHighly organised with the ability to manage multiple campaigns and client priorities simultaneouslyA proactive, results-driven mindset with genuine enthusiasm for the app marketing and digital landscapeWork Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Key perks and benefits:Hybrid working from a central Farringdon, London base with genuine flexibilityCompany bonus scheme recognising collective successPersonal development and training budget through Udemy25 days' annual leave increasing with service, plus Summer FridaysPrivate health insurance, virtual GP access, and mental health supportWork from abroad scheme, paid sabbaticals, and a cycle-to-work programmeMonthly mobile phone contract contribution (up to £30)Recognition programme, monthly prizes, and regular team socialsWhy Build Your Career in App Marketing? The global app economy is forecast to generate trillions in consumer spend over the coming decade, and the demand for skilled Campaign Account Managers who understand how to drive measurable growth in this space has never been greater. Professionals operating at this level - bridging performance data, client strategy, and platform expertise - are among the most sought-after in the digital marketing sector. This Campaign Account Manager opportunity in London offers not just a compelling current role, but a genuine platform for long-term career progression in one of the most commercially significant disciplines in modern marketing. With app usage continuing to outpace desktop across virtually every sector, the skills you build here will remain highly relevant for years to come. The Opportunity Hub UK is proud to connect ambitious marketing professionals with career-defining roles like this Campaign Account Manager position in London. ....Read more...
Account Manager, Social Housing
Are you an experienced Social Housing professional with subject matter expertise in Housing, Assets, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Head of Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth. Background Well-trodden paths into this role include: Social Housing / Property Asset Management background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Customer Services – Experience leading customer services functions, delivering services, building relationships. Membership Services – Leading functions designed for customers on subscription or membership services in a corporate environment. Account Management, Customer Success, & Business Development – A successful track record as a business development/account management/customer service management professional with a successful track record of effective new business development, looking after customers, and building relationships and selling services. Any experience of working with procurement frameworks or within the sectors desirable. Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based with some travel, ad-hoc attendance at offices in London & Birmingham, as well as time spent at client sites in and around Wales, exhibitions, and conferences - so a driving license is required for this post, and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Field Resource Foreman
JOB DESCRIPTION Commercial Roofing Foreman Benefits: Base Salary & Annual Bonus Eligible for overtime 401K Pension Health Insurance Paid time-off Company Vehicle GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager. EXPERIENCE: Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. OTHER SKILLS AND ABILITIES: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. The salary range for applicants in this position generally ranges between $70,000and $95,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Email Marketing Specialist
JOB DESCRIPTION Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems. With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects. GENERAL PURPOSE OF THE JOB: The Email Marketing Specialist will play a pivotal role in the success of Tremco Construction Products Group's email marketing initiatives. This specialist will be responsible for developing and executing email campaigns using HubSpot's marketing automation software for Tremco CPG's major brands. They will drive engagement and conversions by creating compelling content, managing and segmenting subscriber lists, and utilizing performance data to optimize email strategies. Collaboration with internal stakeholders will be essential to ensure alignment and effectiveness in delivering consistent, high-quality emails to internal and external audiences. ESSENTIAL DUTIES AND RESPONSIBILITIES: Email Campaign Management: Plan, coordinate, and execute monthly regular email campaigns for both internal and external audiences, ensuring on-time delivery, clear messaging, and alignment with brand guidelines. Manage ad hoc email requests, including campaigns for training sessions, drip campaigns, events, and other one-time initiatives. HubSpot Platform Maintenance and Optimization: Conduct quarterly HubSpot audits and clean-ups, including maintaining and organizing lists, forms, workflows, media files, and related assets. Implement updates and adjustments to ensure database cleanliness and platform efficiency. Work with the Marketing Automation Specialist to implement new HubSpot features that become available. Content and Asset Creation: Develop and create emails, forms, CTAs, and workflows in HubSpot, addressing specific requests from the Marketing Automation Specialist and other collaborators. Employ creative and strategic skills to write engaging email copy and design templates that resonate with the target audience. Personalization and Testing: Utilize HubSpot's personalization tools to tailor email messaging to segmented audiences for optimal engagement. Conduct A/B testing to measure effectiveness of subject lines, design, content layout, and CTAs to drive continuous improvement. Analysis and Reporting: Monitor email performance metrics, identify trends, and provide actionable insights to refine campaign strategies. Collaborate with the Marketing Automation Specialist to ensure seamless integration of email analytics into broader reporting initiatives. Cross-Functional Collaboration: Partner with internal teams and stakeholders to gather content, approvals, and input for email communications. Maintain clear communication and ensure all email campaigns reflect organizational goals and brand standards. EDUCATION REQUIREMENT: Four-year degree in Marketing or a related field EXPERIENCE REQUIREMENT: Minimum of 1 year experience in email marketing with a proven track record of managing email sends that yield effective results required; 2-3 years experience preferred. Proficiency in HubSpot marketing automation software with hands-on experience in email campaign creation, list segmentations, and workflow management. Understanding of email marketing strategy and best practices related to engagement and conversion. CERTIFICATES, LICENSES, REGISTRATIONS: HubSpot Inbound Marketing, Marketing Software and other related HubSpot certifications preferred OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Excellent creative writer with ability to make technical content understandable and engaging to a variety of audience types to boost conversions Exceptional attention to detail for polished email communications Strong collaboration skills with the ability to work effectively across teams and gather content and feedback to ensure email campaign success PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, hear, and lift up to 25 lbs. occasionally. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally ranges between $54,549 and $68,185. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Head of Housing & Customer Success
Are you an experienced Social Housing professional with subject matter expertise in Housing, Assets, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as Head of Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth.BackgroundWell-trodden paths into this role include: Social Housing / Property Asset Management background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Customer Services – Experience leading customer services functions, delivering services, building relationships. Membership Services – Leading functions designed for customers on subscription or membership services in a corporate environment. Account Management, Customer Success, & Business Development – A successful track record as a business development/account management/customer service management professional with a successful track record of effective new business development, looking after customers, and building relationships and selling services. Any experience of working with procurement frameworks or within the sectors desirable. Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector within the West Midlands. An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based with some travel, ad-hoc attendance at offices in London & Birmingham, as well as time spent at client sites in and around Wales, exhibitions, and conferences - so a driving license is required for this post, and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Mechanical Engineer
JOB DESCRIPTION Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems. With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects. GENERAL PURPOSE OF THE JOB: The Mechanical Engineer provides engineering support to the assigned program and/or area to ensure the product is processed in accordance with customer and division quality requirements while maintaining production flow. Charged with developing and maintaining systems to ensure that all products manufactured by the plant meet customer specifications and achieve superior and reliability levels. Responsible for investigating and implementing new process technology at the plant. The Mechanical Engineer is responsible for maintaining, upgrading, and optimizing the plant. This position is responsible for influencing the development of preventative maintenance programs at the facility and will have a significant role in capital improvement plans while assisting in work area design, plant layout, visual control and metric implementation, material flow, process tracking, and communication. ESSENTIAL DUTIES AND RESPONSIBILITIES: Analyze statistical data and product specifications to determine standards and establish quality and reliability objectives of the finished product. Participate in plant metric reporting. Coordinate quality control objectives and activities as detailed in the facility site plan to resolve any production problems that may occur, maximize product consistency, and minimize cost. Prepare estimates of production costs and production progress reports for management. Design measurement and control systems for chemical plants based on data collected in laboratory experiments and in pilot plant operations. Use SAP to monitor production/business functions. Provides engineering expertise for all operations in the plant. Must be the subject matter expert regarding all manufacturing equipment and processes at the plant. Recommend modifications to current processes and equipment; document and follow up with process engineers responsible for the modifications. Works with the plant engineers and maintenance to influence the direction of preventative maintenance best practices. Support a high-performance results-oriented culture and maintain high standards of safety and compliance. Provide technical and operational leadership for equipment and facility maintenance and improvements. Deliver disciplined project management and product development assistance. Regular review of batch first pass yield, production quality, distressed, obsolete, scrap, and returned material. Troubleshoot and implement repeatability best practices. Assist in the identification of capital requirements for the facilities' annual capital plans and budgets. Lead investigations into equipment failures, difficulties, and deficiencies. Interface with leadership, operators, and maintenance to ensure continuous improvement and continuous production. Develop and streamline their critical metrics and assist when necessary. Assist in the development of site metrics and KPI's Implementation and continued support of PIE. Perform a job in accordance with all Tremco safety policies and procedures. Perform other duties, as assigned. EDUCATION REQUIREMENTS: Bachelor's degree (B. S.) in mechanical or electrical engineering. EDUCATION REQUIREMENTS: 6+ Years' experience performing Engineering duties/responsibilities in a Manufacturing Environment preferred. Continuous web process and batch process equipment experience preferred. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Create standard work instructions/SOPs. Demonstrate knowledge of arithmetic, statistics, continuous improvement concepts, ISO procedures, and their applications. Apply Excel, Word, and SAP applications to daily job responsibilities. Become knowledgeable of safety, environmental, ISO, and workplace regulations in the plant. Manage multiple priorities and make decisions on the most critical to keep the project moving forward. Communicate technical concepts proficiently both verbally and in written form related to product usage, competitive product analysis, product specifications, product repairs, and problems, etc. Possess strong problem-solving skills and employ a solutions-oriented approach. Bring a self-motivated and team player mindset. Exhibit strong organizational skills. Work in a manufacturing environment. Exemplify team leadership skills. Build relationships with all levels of the plant. BENEFITS: The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Murray Volkswagen Newton Abbot Service Technician Apprenticeship
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults Testing of parts and systems to ensure correct working Following checklists to ensure all critical parts of vehicles are examined Carrying out bumper to bumper overview, service, and inspection Maintenance of electronic systems including on- board entertainment systems Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension Completion of legible and accurate paperwork for the customers and centres records Maintenance of a clean and tidy work environment You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. The ideal candidate will already have had some experience in the industry i.e. work experience or spent time observing others working on vehicle engines. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling Brand specific certifications Training Outcome: Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Murray Skoda Plymouth Service Technician Apprenticeship
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians / Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician / Mechanic apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults Testing of parts and systems to ensure correct working Following checklists to ensure all critical parts of vehicles are examined Carrying out bumper to bumper overview, service, and inspection Maintenance of electronic systems including on-board entertainment systems Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension Completion of legible and accurate paperwork for the customers and centres records Maintenance of a clean and tidy work environment You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician / Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. The ideal candidate will already have had some experience in the industry i.e. work experience or spent time observing others working on vehicle engines. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday - Friday 8.30am - 5.30pm. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Murray Volkswagen Plymouth Service Technician Apprenticeship
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults Testing of parts and systems to ensure correct working Following checklists to ensure all critical parts of vehicles are examined Carrying out bumper to bumper overview, service, and inspection Maintenance of electronic systems including on- board entertainment systems Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension Completion of legible and accurate paperwork for the customers and centres records Maintenance of a clean and tidy work environment You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. The ideal candidate will already have had some experience in the industry i.e. work experience or spent time observing others working on vehicle engines. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling Brand specific certifications Training Outcome: Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Vehicle Sales Advisor Apprenticeship
Learn about our inventory of vehicles, including features, specifications, pricing, and available financing options. Assist customers in identifying their vehicle needs, preferences, and budgetary requirements. Conduct test drives to showcase vehicle features and benefits, providing guidance and answering questions as needed. Present and demonstrate vehicle options to customers in a professional and persuasive manner. Collaborate with sales managers to negotiate pricing, terms, and financing arrangements to meet customer needs. Maintain accurate records of customer interactions, vehicle sales, and inventory management using CRM systems. Follow up with prospective customers via phone calls, emails, and other communication channels to nurture leads and close sales. Stay updated on industry trends, product knowledge, and competitive offerings to provide informed recommendations to customers. Participate in sales training programs and workshops to enhance selling skills, product knowledge, and customer service abilities. Uphold company policies and ethical standards in all sales activities, ensuring customer satisfaction and loyalty. Training:A standard workweek typically consists of 40 hours, scheduled from Monday to Friday, starting at 8:30 am and ending at 5:30 pm. Nevertheless, the specific working hours may vary depending on the requirements of individual dealers. Approximately 20% of your total work hours will be dedicated to 'off-the-job' training. This is a mixture of online classrooms and face-to-face learning at The Henry Ford Academy. Your Development and Future Prospects: All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Daventry. Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules. Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognized qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles.Training Outcome:Joining our team as a Vehicle Sales Executive Apprentice offers a pathway to a rewarding career in automotive sales. If you're passionate about cars and sales and eager to learn and grow in a dynamic sales environment, we encourage you to apply and become part of Ford.Employer Description:Having specialised in selling new and used Ford cars and vans for almost 25 years, we understand the importance of every aspect of buying a car and our aim is to make the process an enjoyable experience from start to finish. Our expertise in the used car market is unbeatable; our experience and know-how of everything from finance to valuation means that we are able to provide the perfect peace of mind you need when you’re on the hunt for a pre-loved car. If you would rather choose from our new Ford cars for sale, this same level of trust and expertise is offered, plus the huge level of choice you would expect from picking a vehicle direct from the forecourt. Whether you’re looking for a practical urban vehicle like the Ford Focus, a rapid hot-hatchback in the Focus ST or even a Ford Motability vehicle to offer enhanced mobility for those with disability, visit one of our dealerships today and let our expert team take care of all your requirements. It’s not just cars we have available; with the wealth of used and new Ford vans and trucks we have at our dealerships, we can help create your commercial fleet. We can provide you with everything from the highly-rated Ford Transit Custom to the practical and nimble Transit Courier at our Poole and Yeovil Transit Centres – whatever van is right for your business, whatever the size. All the new Ford van models we have available can be yours on finance packages of up to five years with competitive rates, meaning you can spread the cost to make it as affordable as possible. As an approved dealer of Ford vans at Yeovil and Poole, it means that every one of our guests can have complete peace of mind when purchasing their new vehicle. To learn more, pop into one of our dealerships today and speak with our expert team.Working Hours :Monday to Friday 8.30am - 5.30pm, however, each of our retailers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Patience ....Read more...
Peter Cooper Volkswagen Portsmouth Service Technician Apprenticeship
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults Testing of parts and systems to ensure correct working Following checklists to ensure all critical parts of vehicles are examined Carrying out bumper to bumper overview, service, and inspection Maintenance of electronic systems including on- board entertainment systems Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension Completion of legible and accurate paperwork for the customers and centres records Maintenance of a clean and tidy work environment You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. The ideal candidate will already have had some experience in the industry i.e. work experience or spent time observing others working on vehicle engines. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling Brand specific certifications Training Outcome: Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles This network of retailers spans the UK, providing a wide range of career opportunities Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Group 1 Volkswagen Bromley Parts Advisor Apprenticeship
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks. Your duties will vary from day to day and could include: Providing advice to customers who are having problems with their vehicles Taking sales orders from customers both face to face and over the phone Stock control for vehicle parts and accessories Maintaining an ordered stock room Raising invoices for parts sold Liaison with internal teams to ensure the correct stock is place at the right time Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail. As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided). We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part the programme (travel, accommodation and food). In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one-year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08.30 - 17.30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Group 1 Volkswagen New Southgate Service Technician Apprenticeship
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults Testing of parts and systems to ensure correct working Following checklists to ensure all critical parts of vehicles are examined Carrying out bumper to bumper overview, service, and inspection Maintenance of electronic systems including on- board entertainment systems Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension Completion of legible and accurate paperwork for the customers and centres records Maintenance of a clean and tidy work environment You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. The ideal candidate will already have had some experience in the industry i.e. work experience or spent time observing others working on vehicle engines. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling Brand specific certifications Training Outcome: Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles This network of retailers spans the UK, providing a wide range of career opportunities Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...