1. To participate in the Apprenticeship Programme to work in a supported learning environment to develop advanced professional skills, knowledge, behaviours and work experience in:
Plumbing.
2. To attend a course of study with Barking and Dagenham college to attain an apprenticeship award or qualification that meets the requirements of a Level 3 as a heating engineer.
3. To develop additional practical skills and knowledge other than the core trade within the housing repair work streams, which focuses on working towards a right first time approach.
PRINCIPAL ACCOUNTABILITIES:
1. To develop competences to enable a skilled level in plumbing and additional skills.
2. The role requires the post holder to apply learning on site under the supervision of a competent person.
3. With close supervision, support and assist a qualified tradesperson to undertake repairs and maintenance within the housing repair services.
4. To undertake supervised work as directed by Service Manager, coach or mentor on key tasks. To work jointly with the allocated trades person, within that person’s guidance and supervision.
5. Apprentices will be required to work in teams and be supportive to their work colleagues and to other apprentices. Team working and a flexible approach is essential.
6. Attend and participate in training activities and workshops as identified as part of your learning development programme.
7. To attend a course of study with a designated college participating in lessons and undertaking required assignments, projects and tests.
8. To meet the course commitment, as directed by the college, to present evidence portfolios, units of assessment and assignments to expected timescales.
9. Work in a range of properties throughout the Borough, including occupied tenancies and offices and unoccupied buildings. Providing a service to a diverse range of customer and clients adopting and adhering to Customer Services and Equal Opportunities policies whilst being responsive to conflicting priorities based on resident need, vulnerability and corporate policy.
Structure:
The post holder reports to the Service Manager. The post holder will be closely supervised by their manager and mentor, as well as being monitored and given guidance / direction by more experienced colleagues.
Contacts:
The post holder will have contacts with staff across the Company and Council inc. senior managers, Members of Council, Members of the public and external organisations. All of whom s/he is expected to develop constructive working arrangements to progress the objectives of the post and the Company and Council.
The post holder is responsible for ensuring maintenance of accredited standards. The business unit is committed to continuous improvement in quality of service. The post holder will be responsible for ensuring that all activities are consistent with best value. This includes assisting in the preparation of the performance plan for the business unit and individual work plans, and learning and development plans.Training:You will attend Barking and Dagenham College one day a week for day release over 48 months.Training Outcome:Potential progession within the company.Employer Description:We are a property and facilities services group that serves our communities by providing healthy catering for schools, cleaning services and responsive home repairs and maintenance, while creating opportunities for local people to live, work, and grow for a fulfilling future.
The money we generate goes straight back to support our communities, and being based in our communities, we understand their needs and can respond with services that are safe, high quality and trusted by local people.
We are an autonomous business with a private sector governance structure headed by an independent Non-Executive Chair and Board, and are owned by the London Borough of Barking and Dagenham.
We therefore combine the best of private sector commercial approaches and customer focus but with a public service ethos. All of our profits are invested back into the people and communities of the Borough.
We are passionate about delivering quality services and great value for money, but we also care deeply about our customers, our people and those that we support both directly and indirectly. We offer cutting-edge commercial propositions, but with a heart. Working Hours :Contractual hours Monday - Friday between the hours of 8.00am - 4.30pm.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
To develop the skills and knowledge required to manage day-to-day people queries and provide People Operations advice, supporting a broad range of HR activities across the employee lifecycle, from transactional processes to advisory support, while assisting in the effective management of the HR Information System (HRIS).
HRIS Development, Maintenance & Optimisation
Support the ongoing build and configuration of the HRIS (iTrent), including modules such as employee records, absence, onboarding, and training
Assist in system testing, data migration, and validation activities during HRIS development phases
Maintain high-quality data through regular audits, reconciliations, and error correction
Support the creation and maintenance of standardised workflows (e.g. onboarding, contract changes, approvals)
Participate in monthly routine and ad hoc data reports (e.g. headcount, absence trends, compliance tracking)
Identify opportunities to improve system use, reduce manual processes, and enhance reporting capability
Maintain clear process guidance and user documentation for HRIS activities
Data Integrity & Compliance
Maintain people data, ensuring all records are accurate, complete, and up to date
Maintain the Single Central Register (SCR) in line with statutory safeguarding requirements
Ensure all data is handled in accordance with GDPR and School data protection policies
Audit employee files (digital and paper) to ensure they are complete and inspection-ready
Support internal and external audits by preparing and validating required data
People Operations Delivery
Provide consistent administrative support across the full employee lifecycle:
-Onboarding: contracts, pre-employment checks, system setup
-In-life changes: promotions, pay changes, contract amendments
-Offboarding: leavers processing, exit documentation, system updates
Undertake safer recruitment checks including references and DBS
Monitor and support People Partners manage key operational timelines (probation reviews, appraisal cycles, contract renewals)
Support payroll processes through the accurate and timely submission of data changes
Manage and triage the People inbox, ensuring queries are responded to or escalated appropriately
Process & Workflow Management
Execute repeatable administrative processes with consistency, accuracy, and efficiency
Support the documentation and continuous improvement of standard operating procedures (SOPs)
Identify inefficiencies or duplication in processes and propose improvements
Support the transition from manual to system-led processes across the People function
Ensure all processes are delivered to a high standard and within agreed timelines
General Support
Provide first-line support to staff queries, ensuring a professional and helpful service
Support People projects (e.g. HRIS updates and upgrades, policy rollouts, reporting improvements)
Work collaboratively with Payroll, Finance, and departmental stakeholders
Note
This Role Definition is not an exhaustive list of what may be expected of you in the role. It is noncontractual and may be amended by the School from time to time. Colleagues are required to comply with all of Uppingham School’s Health, Safety and Environmental policies.Training:BPP apprenticeship training programmes aredelivered virtually by our fully qualified and industry-experienced trainingteam. Using their expert knowledge, we’ve purposefully built our programmesaround the real-world use of modern technology, so that the skills we createcan be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help andguidance from a dedicated team who are there to ensure they get the most fromtheir work experience.Training Outcome:Potential for a full time role on completion.Employer Description:Uppingham School, founded in 1584, is a leading co-educational independent boarding school whichruns 24/7 in term-time. It has a strong academic profile and excellent pastoral care with an international reputation, and state-of-the-art science, sports and music facilities. Its c. 800 pupils, aged 11-18, areaccommodated in 15 boarding houses, taught by over 20 academic departments, and participate in numerous extra-curricular activities such as sports, music, and drama. Theacademic programme is supported by business units responsible for marketing, estates, finance, HR, IT, operations (catering, cleaning, and procurement), health and safety, and the School’s trading subsidiary. The School employs c. 550 staff. Uppingham is committed to Equality, Diversity and Inclusion and welcomes applications from anyone who feels they could fulfil the role. Working Hours :Days and shifts to be confirmed.Skills: Methodical,Structured,Disciplined approach to work,Curious and proactive,Discreet and trustworthy,Resilient,Able to work at pace....Read more...
