Service Advisor / Automotive Service Advisor / Aftersales Advisor
Location: Ashford, Kent
Salary - Upto £31k basic with OTE £40K
Job Type: Full Time Permanent
Industry: Automotive / Motor Trade / Vehicle Service
A busy automotive service department is looking to recruit an experienced Service Advisor / Automotive Service Advisor / Aftersales Advisor to support a high-performing workshop and deliver exceptional customer service.
This role is ideal for candidates currently working as a:
- Service Advisor
- Automotive Service Advisor
- Aftersales Advisor
- Vehicle Service Advisor
- Motor Trade Service Advisor
- Dealership Service Advisor
Key Duties
- Managing vehicle service bookings and customer appointments
- Handling vehicle drop-off and collection
- Completing pre-service customer calls
- Providing progress updates during vehicle repairs
- Liaising with technicians and workshop controllers
- Managing job cards, service administration and customer records
- Upselling vehicle health check repairs and additional work
- Maintaining high levels of customer satisfaction
- Achieving service department KPIs and targets
Experience Required
- Previous experience as Service Advisor / Aftersales Advisor
- Experience in automotive dealership, garage or service centre
- Strong customer service and communication skills
- Good IT and administration skills
- Ability to work in a fast-paced motor trade environment
- A full UK driving licence
Benefits
- 32 days annual leave including bank holidays
- Training and career development
- Staff discounts on servicing and parts
- Team events and company socials
- Modern digital service systems
If you are interested, please apply here. ....Read more...
Parts Advisor
Job Title: Parts Advisor
Location: Croydon
Salary: Up to £39000 per annum
Are you an experienced Parts Advisor looking for an exciting opportunity with a leading commercial vehicle dealership? My client is seeking a motivated and customer-focused individual to join their team.
Parts Advisor Key Responsibilities:
- Assisting customers and workshop staff with parts enquiries and orders.
- Sourcing, pricing, and supplying parts efficiently.
- Managing stock levels and ensuring accurate inventory control.
- Liaising with suppliers to secure the best pricing and availability.
- Providing excellent customer service both face-to-face and over the phone.
What Were Looking for in a Parts Advisor:
- Previous experience as a Parts Advisor, ideally within a commercial vehicle or automotive dealership.
- Strong knowledge of vehicle parts and accessories.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proficiency in using parts catalogues and dealership management systems.
Whats in It for You?
- Enhanced Overtime Rates
- Increased holiday allowance, further increased with service.
- Manufacturer training
- Opportunity to work with a respected commercial vehicle brand
- Career progression and training opportunities
- Supportive and friendly team environment
If you have the skills and experience to thrive in this role, wed love to hear from you, please apply via this advert.....Read more...
Are you passionate about delivering first-class customer service and keeping a busy workshop running smoothly? This is an excellent opportunity for an experienced Service Advisor to join a well-established automotive business in the Heathrow area. If you enjoy working in a fast-paced environment, building strong customer relationships and ensuring vehicles are serviced efficiently from booking through to completion, this could be the perfect next step in your career.Role Overview
Job Title: Service Advisor
Location: Heathrow area
Salary: £28,256.80 – £33,000 (DOE) + OTE up to £40,000
Hours: Monday to Friday plus 1 in 4 Saturdays 07:00–13:00
The Service Advisor Role: A world renowned dealership is seeking a customer-focused Service Advisor to support the day-to-day operation of a busy service department. This role plays a key part in ensuring an outstanding customer journey while maximising workshop efficiency and productivity. You will be the main point of contact for customers throughout the service and repair process, ensuring clear communication, accurate job scheduling, and high levels of satisfaction. The role also requires a commercial mindset, identifying opportunities to promote aftersales services while maintaining a customer-first approach. The business is committed to supporting career development, offering ongoing training and structured appraisals to help you continue developing your skills within the automotive industry.Key Responsibilities of the Service Advisor:
Acting as the main point of contact for customers throughout the service process
Ensuring a high level of customer satisfaction through professional communication and support
Managing workshop bookings and maintaining accurate workshop loading
Booking vehicles into the workshop in line with customer convenience and workshop capacity
Providing clear and accurate cost estimates for service and repair work
Producing job cards, invoices, estimates and supporting documentation
Keeping customers regularly updated on progress and completion times
Explaining completed work to customers and identifying appropriate upsell opportunities
Producing warranty job cards in line with manufacturer guidelines
Accurately categorising work including retail, warranty, internal and non-chargeable repairs
Liaising with the Parts Department to ensure required parts are available when needed
Skills & Experience:
Previous experience as a Service Advisor within the automotive industry is highly desirable
Excellent communication and interpersonal skills
Strong organisation and administration abilities
High attention to detail when producing documentation and managing customer information
Ability to work in a fast-paced environment while maintaining accuracy
Strong time management and prioritisation skills
A proactive, motivated approach with the ability to handle challenges with resilience
Benefits of the Service Advisor:
Competitive salary with bonus potential
Overtime opportunities
Birthday day off
23 days annual leave plus bank holidays
Life assurance (4x salary)
Branded uniform and boot allowance
Access to a wide range of employee discounts and perks
Auto-enrolment pension scheme
Enhanced maternity and paternity policies
Employee Assistance Programme and wellbeing support, including 24/7 online GP access
Mental health first aiders within the business
Toolbox insurance
Reward and recognition programmes
Structured annual appraisals and career progression opportunities
Manufacturer training and internal training academy access
Long service recognition
If you are an experienced automotive Service Advisor who thrives in a customer-focused environment and enjoys working in a busy, high-performing team, we would love to hear from you.Contact Sophie Ranson at E3 Recruitment for more information.....Read more...
HR Advisor – Experienced in ER – Global Engineering & Manufacturing Leader – Huddersfield
An exciting opportunity has arisen for an experienced HR Advisor to join a global Engineering & Manufacturing leader, with multiple locations and a workforce circa of 1,000 employees worldwide. This business is renowned for the manufacturing of quality products, innovation and delivering exceptional engineered solutions, this organisation continues to invest in its people and processes.
The successful HR Advisor will be easily able to commute to Huddersfield from surrounding towns and cities including Leeds, Dewsbury, Halifax, Elland Wakefield and Brighouse.
Key Responsibilities of the HR Advisor:
You will be responsible for managing your own ER Case load
Offer first-line HR advice to managers and employees in line with company policies and current employment legislation
Assist with absence management, performance processes and general employee relations matters
Work closely with HR Team and Training Manager in supporting and developing Managers and Supervisors with training and development of staff
Support wider HR projects and continuous improvement initiatives
For the HR Advisor role, we are keen to receive applications from candidates who have:
Previous experience within a HR Advisor, HR Officer, ER Advisor or Generalist HR role with experience of working in a fast-paced environment, ideally within Manufacturing, Engineering or Blue Collar Environment
A sound understanding of UK employment legislation and HR best practice ideally with experience of working with Trade Unions is advantageous
Strong organisational skills with the ability to manage a varied workload
Excellent interpersonal and communication skills, with confidence engaging stakeholders at all levels
Experience of absence management
CIPD Level 3 as a minimum
Resilient, Tenacious and able to work on there own as well as part of a team
Salary & Benefits:
£40,000 to £48,000 per annum depending on experience
37.5 hours per week
25 Days Annual Leave + Bank Holidays
Company pension contributions of up to 8%
Ongoing training and development within a global organisation with the ability to further develop your career
To apply for the HR Advisor role, please click “Apply Now” and attach an updated copy of your CV. Alternatively, please contact Tracie Norton at E3 Recruitment for more information.
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The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:
Working towards a Level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz.
Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House- Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Learning and assisting with stock control, including preparing orders, organising deliveries, and working with online parts systems
Building and maintaining relationships with internal and external customers, both in person and over the phone
Developing a strong knowledge of motor vehicles through full time mentoring from a qualified Parts Advisor
Work collaboratively with colleagues across other departments to ensure a seamless experience for every customer
Training Outcome:Progression into the role of Parts Advisor, Parts Supervisor, Parts Leader and other aftersales roles. Employer Description:At Lithia UK, our growth is powered by our people. We’re passionate about developing future talent, and our Vehicle Technician Apprenticeship is the perfect opportunity to learn, grow and build a long-term career in the automotive industry.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Attention to detail,Problem solving skills,Team working,Initiative....Read more...
An opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the main liaison between customers and the workshop, ensuring service is managed efficiently and customers remain informed throughout the process.
This full-time permanent role offers basic salary range of £28,000 - £32,000 plus bonus of up to £4,000 (OTE £36,000).
You will be responsible for
* Acting as the primary point of contact for customers throughout the service journey
* Preparing jobs thoroughly to ensure vehicle concerns and service requirements are recorded accurately
* Advising customers of any outstanding recalls and arranging the necessary work
* Confirming the repair category such as retail, fleet or warranty before work begins
* Providing regular updates on vehicle progress while it is in the workshop
* Preparing costings for completed work and producing accurate invoices
* Processing walk-in bookings and managing service appointments
* Monitoring expected completion times and informing customers of any delays
* Maintaining accurate vehicle service histories and documentation
* Ensuring invoices and related records are stored correctly
* Ordering parts once approval for work has been received
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Background in a customer service role.
* Proven experience in an automotive service environment, ideally HGV or light commercial vehicles.
* High level of attention to detail and accuracy when handling service documentation
* Strong problem-solving ability and practical technical awareness
* Working knowledge of Microsoft Office, including intermediate Excel skills
* Ability to analyse information such as workshop data and costing details
* Fluent written and spoken English
Shifts:
* Weekly Hours: 44.5 hours
* Weekdays (Monday - Friday):* 7:00 AM - 4:00 PM
* 8:00 AM - 5:00 PM
* 9:00 AM - 6:00 PM
* Saturday: Every 3rd Saturday, 8:00 AM - 12:00 PM
What's on offer
* Competitive Salary
* 30 days annual leave including bank holidays.
* Additional leave based on service milestones.
* Employer pension scheme and various employee benefits.
* Personal accident cover
* Free Class IV MOT
* Mental Health Support
* Corporate uniform provided.
* Paternity pay - receive full pay for 2 weeks
* EV salary sacrifice scheme
* Cycle-to-work options
* Onsite Parking
* Earn a £1,500 Referral Bonus
* Paid Saturday shifts at enhanced rates.
* Multi-manufacturer training programmes and career development opportunities.
* Working within a supportive, family-oriented organisation.
This is an excellent opportunity for a Service Advisor to join a respected organisation and develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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The JLR retail apprenticeship programme is geared toward training the right candidate to become a qualified Customer Service Advisor.
But what does a Customer Service Advisor do? A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians/Mechanics, scheduling vehicle service work. They will handle administrative and customer relations aspects of service department operations.
Some of the duties include:
Interpreting customer concerns and comments and liaising with Service Technicians
Booking/scheduling vehicle services
Liaising with customers about any additional work required
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Tracking the vehicle through the workshop
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Please note, the Customer Service Advisor role varies slightly by employer based upon the specific needs within the location. As the main point of contact with our customers you will require exceptional communication skills with the ability to multi-task and meet their expectations. Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include:
A willingness to learn
Teamwork
Quality focus
Personal responsibility and resilience
Problem solving
Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Jaguar Land Rover Academy, in Leamington Spa, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy. This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
JLR specific certifications
Training Outcome:
There are lots of opportunities to develop your career within our expanding retail network
Once qualified, the earning potential for a Customer Service Advisor is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship
Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification
Embedded within your training are the JLR global training materials
This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path
Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses.
We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
An exciting opportunity has arisen fora Dispensing Optician to join a family-owned optician and hearing care provider, delivering outstanding customer care and a wide range of eyewear and hearing solutions..
As a Dispensing Optician, you will work in a modern, customer-focused environment where youll be at the forefront of delivering exceptional eyewear and hearing care services.
This role offers a minimum salary of £28,000 for non-qualified Opticians and minimum £33,000 for qualified Opticians.
Training provided for non-qualified candidates and ABDO / GOC fees covered for qualified Dispensing Opticians.
What we are looking for:
? Previously worked as aDispensing Optician, Optical Dispenser, Optical Consultant, Optical Advisor, Dispensing Assistant, Optical Assistant, Optical Sales Advisor, Optical Retail Assistant, Optical Sales Consultantin a similar role.
? Passion for eyewear, style, and delivering a high level of customer care.
? Positive attitude, excellent interpersonal skills, and a professional approach to patient care.
? Strong communication and interpersonal skills.
What's on offer:
? Competitive salary.
? Paid ABDO and/or GOC fees.
? Company pension scheme.
? 28 days holiday including bank holidays,
? Closed on Sundays and Bank Holidays for better work-life balance.
Apply now for this exceptional opportunity to work with a forward-thinking team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additiona....Read more...
An exciting opportunity has arisen fora Dispensing Optician to join a family-owned optician and hearing care provider, delivering outstanding customer care and a wide range of eyewear and hearing solutions..
As a Dispensing Optician, you will work in a modern, customer-focused environment where youll be at the forefront of delivering exceptional eyewear and hearing care services.
This role offers a minimum salary of £28,000 for non-qualified Opticians and minimum £33,000 for qualified Opticians.
Training provided for non-qualified candidates and ABDO / GOC fees covered for qualified Dispensing Opticians.
What we are looking for:
* Previously worked as aDispensing Optician, Optical Dispenser, Optical Consultant, Optical Advisor, Dispensing Assistant, Optical Assistant, Optical Sales Advisor, Optical Retail Assistant, Optical Sales Consultantin a similar role.
* Passion for eyewear, style, and delivering a high level of customer care.
* Positive attitude, excellent interpersonal skills, and a professional approach to patient care.
* Strong communication and interpersonal skills.
What's on offer:
* Competitive salary.
* Paid ABDO and/or GOC fees.
* Company pension scheme.
* 28 days holiday including bank holidays,
* Closed on Sundays and Bank Holidays for better work-life balance.
Apply now for this exceptional opportunity to work with a forward-thinking team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Health & Safety Manager
Hanau, Germany - Full Time Permanent Position in Germany, No Rotation!€80,000 - €100,000 + Bonus + Long-Term Project + Career Progression + Package + 'Immediate Start' Take on the role of a Health & Safety Manager with a leading international technical engineering and construction main contractor. This is an outstanding opportunity for an experienced safety professional to make a serious impact on a major, long-term new build Mega Watt data centre in Germany. You will work with a respected company known for its commitment to safety, innovation, and operational excellence. This is a unique chance to join an organisation that prioritises professional development and offers clear progression into senior EHS leadership. Based full-time on site in Berlin, you’ll lead safety from day one – earthworks, excavation, piling, through structure, cladding, MEP, testing, commissioning – all the way to handover. You’ll be the driving force behind site safety culture and performance. This is a high-impact, full-responsibility role. You’ll be the one making safety work – not just ticking boxes. If you’re ready to take the next step in your career and play a crucial role in fostering a culture of safety and compliance on major industrial projects, apply today! Your Role as a Health & Safety Manager Will Include: * Taking a hands-on leadership role throughout every stage of the build * Coordinating and delivering clear safety briefings, site inductions, and awareness sessions * Conducting regular walkthroughs, inspections, and incident follow-ups * Acting as the primary link between client, delivery teams, and subcontractors for all safety-related matters * Driving a strong culture of ownership, vigilance, and continuous improvement in site safety practices As a Health & Safety Manager, You Will Need: * Strong knowledge of civil and structural operations - from groundwork to build * NEBOSH Construction Certificate (or equivalent) * EU citizenship is highly desirable due to local employment *Previous involvement in large-scale technical builds such as data centres or advanced industrial facilities Keywords: Health and Safety Manager, EHS Manager, HSE Manager, Site Safety, Germany, Berlin, Frankfurt, EU Projects, Safety Advisor, Safety Lead, Data Centre Construction, Mega Project, Civil Safety, MEP Safety, Mission Critical, Pharma, Clean Room, Industrial, Subcontractor, Main Contractor, NEBOSH, Health and Safety Manager, Construction Safety Manager, Environmental Manager, Compliance Manager, Site Safety Manager, Senior EHS Manager, Safety Lead, Safety Officer, Advisor, Inspector....Read more...
Join our team as a Customer Advisor Apprentice and gain the best of both worlds, developing valuable experience across two key areas of our business: front-of-house Customer Service and the technical world of Parts. Through a combination of hands-on experience and structured training, you’ll build strong communication skills, gain a deeper understanding of our operations, and learn what it takes to deliver exceptional service to our valued customers.Why Apply?
You love engaging and talking with people
A vital, in demand role that will give you future opportunity to progress
A supportive team committed to your growth
A nationally recognised qualification
Top class training
About You:
Positive and friendly attitude
People person who loves working and communicating with their team and customers
Passionate and motivated
Committed to delivering exceptional customer service
If you are ready to develop your skills and start a career with real purpose and rewards, a Scania Customer Advisor Apprenticeship is your next step. Application is simple and quick, apply today!Training:
The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers
The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2, unless exemptions apply
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level
Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Scania are a world-leading provider of transport solutions, manufacturing heavy vehicles intended for long-distance haulage, regional and local distribution of goods as well as construction and emergency service vehicles, buses and coaches.Scania are a well-known global brand with production facilities in 11 countries in Europe, Asia and South America and assembly plants in 10 countries in Africa, Asia and EuropeWorking Hours :Monday - Friday, 8:00am - 4:30pm.Skills: Communication skills,Motivated,Passionate,Problem solving....Read more...
Customer Service Advisor – Talke Salary: £25,400 + performance bonus (after 6 months)Due to continued growth, we are recruiting Customer Service Advisors to join a successful and expanding company based in Talke. This is an excellent opportunity to join a supportive, family-run business that prides itself on delivering outstanding customer service across the UK.With the company entering its 11th year of trading and exciting growth plans ahead, this is a great time to join a business that offers ongoing training, development and genuine career progression.Previous customer service experience is preferred; however, if you are confident on the phone, enjoy helping people and thrive in a fast-paced environment, this could be the role for you.
About the CompanyOur client is a leading independent company operating on a national basis. Customer service is at the heart of everything they do, and they have built a strong reputation for delivering a competitive service and exceptional customer care.They believe every employee is a valued part of the team and work hard to create a supportive and positive working environment.
Key Responsibilities
Handling a high volume of incoming customer callsResponding to customer queries via telephone and emailResolving customer issues efficiently and professionallyManaging and resolving complaints with empathy and understandingLiaising with external contractors to arrange resolutionsPromoting the benefits of the company’s services to customersSupporting with contract renewals and customer retentionMaintaining accurate customer records using the in-house system
Skills and Experience
Previous experience dealing with customers on the telephoneExcellent communication and listening skillsAbility to manage difficult calls and complaints professionallyPassion for providing excellent customer serviceStrong problem-solving skillsAbility to work in a fast-paced environmentGood PC and system skillsTeam player with a positive attitudeAbility to remain calm under pressureDue to the location, own transport is preferred
Working Hours
Week 1: 8:00am – 4:30pmWeek 2: 9:00am – 5:30pmWeek 3: 10:30am – 7:00pm1 in 3 Saturdays per month (9:00am – 5:00pm) with a day off in lieu
Package and Benefits
£25,400 salary plus performance bonus after 6 months20 days holiday plus Bank HolidaysOnsite parkingOngoing training and developmentExcellent career progression opportunitiesRecreational breakout areasCompany events and team daysEmployee recognition awardsSupportive and friendly working environment
If you are looking for a customer service role within a growing business that values its employees and offers long-term career opportunities, we would love to hear from youFollow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE – £25,400 plus performance bonus....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers, both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/Management
Processing warranty claims and payment
Identifying partsBusiness development/ planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics, including organising and arranging deliveries
Training:You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
CUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSIONAre you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients’ vibrant team as a Customer Service and Sales Agent, where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue.COMPANY BACKGROUNDOur client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service. This is a small business and every single employee is a member of the family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance.Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services. Achieve and exceed targets by empathising with customer needs and providing tailored solutions.Motivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game.Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth.Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth.
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsCustomer focusedSelf-motivatedAble to manage complaints professionallyKeen to drive business forwardIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pmWorking 1 Saturday per month 9am-3pm20 days holiday plus Bank HolidaysOnsite Parking£26,436 plus commissionFantastic opportunity to build a careerExcellent ongoing training and supportFun days and eventsFeel valued everyday
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION....Read more...
Do you have experience in a phone based role? Are you keen to start your career in recruitment? Do you want to recruit for a sector that actually means something to society?
Charles Hunter Associates are the leading recruitment agency in Reading for Social Work and Social Care and we are looking for hungry, motivated and ambitious Trainee Recruitment Consultants to join us and progress their careers.
Our Recruiters become experts in their market, providing elite level career advice and custome service, they earn excellent commission to live their best lives possible! The job is demanding, requires self sacrifice, ever changing and has ups and downs, if you like winning and getting paid for grit and hard work, recruitment is your option.
Based in our office in Central Reading, we offer a fun and dynamic sales floor with competition, prizes and money to be earnt whilst also offering industry leading training program.
I am looking for candidates who have the following :
Passionate to begin their recruitment career – sales or phone experience, used to making outbound calls, speaking to professionals and building rapport. Are you bored where you are? Lets talk!
High energy to join our sales floor
Positive mindset to achieve all goals and targets
Ambition to learn and put yourself out of your comfort zone
Self motivation to be able to overcome new challenges
A hunger to win and succeed to match our mentality
Please note, in order to be considered we are currently looking for candidates with some phone based experience (telesales, outbound sales, call centre, sales executive, sales advisor)
On offer as our Trainee Recruitment Consultant is
Basic Salary £25,000 - £27,000
Commission Structure up to 26% of billings, uncapped potential
Industry leading Training Academy to teach you core skills
Development Opportunities within Delivery Team or Business Development Team
25 Days Annual Leave plus 1 Day for your Birthday
VIP holidays, sales competitions to win cash or prizes, end of year awards and accolades
If you have the personality, drive and motivation to start your career in recruitment, apply here to book yourself a screening call!....Read more...
Support HSE Managers with day-to-day HSE activities on assigned projects
Assist with review of contractor RAMS, method statements and risk assessments
Participate in site inspections, audits and safety walksSupport incident, near-miss and hazard reporting and follow-up actions
Assist with preparation and review of project HSE documentationSupport contractor onboarding and induction processes
Participate in HSE meetings, toolbox talks and safety briefings
Contribute to monitoring and reporting of HSE performance indicators
Support continuous improvement initiatives and lessons learned processes
Training Outcome:
Clear development pathway towards a future HSE Advisor role
Opportunity to build a long-term career within RWE Offshore Wind
Employer Description: It all began in April 1898 with the founding of the Rheinisch-Westfälische Elektrizitätswerk as a public company in Essen, Germany. At the end of the 19th century, the use of electricity in agriculture, industry and private households was practically non-existent. However, as RWE’s growth took off, electricity became a big seller that brought prosperity and progress to many generations of people.
Already a pioneer of a growing industrial society back in the day, the Group is now driving the international green energy transition.Working Hours :TBCSkills: IT skills,Interest in Health and Safety,Ability to work methodically,MIN AGE 18,Good written and oral English....Read more...
An opportunity has arisen for an Optical Assistant to join a well-established independent optical practice providing high-quality eye care and personalised service across multiple locations.
As an Optical Assistant, you will support clinical staff while delivering a high standard of patient care and day-to-day optical assistance.
This full-time, permanent role offers a salary range of £24,000-£25,000 and benefits. You will be required to work across two practice locations based in Brough and Willerby.
You will be responsible for:
? Carrying out accurate pre-screening and optical measurements
? Assisting patients with the selection, fitting and collection of spectacles and contact lenses
? Supporting contact lens administration and aftercare processes
? Managing stock levels and maintaining an organised, clean practice environment
? Handling patient enquiries and explaining optical products and services clearly
? Maintaining accurate patient records in line with data protection requirements
? Providing general support to optometrists and the wider practice team
What we are looking for:
? Previously worked as an Optical Assistant, Dispensing Assistant, Optical Advisor, Optician, Optical Consultant or in a similar role
? Confident, patient-focused approach with a professional manner
? Good organisational skills and the ability to manage multiple tasks
? Willingness to develop knowledge of optical products, procedures and systems
? Full UK driving licence (preferred)
Shift:
? Monday - Friday: 9:00am - 6:00pm
? Saturday: 9:00am - 2:00pm
? No work on Sundays and Bank Holidays
What's on offer:
? Competitive salary
? Performance-related bonus scheme
? Company pension
? Additional annual leave
? Private medical cover
? Free on-site parking
This is a great opportunity for an Optical Assistant to progress their career in a patient-focused environment.
Important Information: We endeavour to process your personal da....Read more...
Solutions Architect – Sao Paulo / Hybrid - Fluent French & English
(Solutions Architect, Technical Consultant, Software Implementation, Solutions Architecture, SaaS, Architecture, API Integrations, REST, Web Services, CRM, eCommerce, ERP, OMS, Solutions Architect, Technical Consultant)
Our client is an exciting and cutting-edge fintech giant with a global presence. They have been a market leader within the fintech consultancy sector for many years and their worldwide client base has never been stronger, with significant growth in the last 12 months. They are looking for an experienced Solutions Architect to own the end-to-end solution design, implement their cloud-based space planning and design platforms and ensure solution integrity from discovery through deployment.
As an experienced Solutions Architect, you will be responsible for providing architectural oversight across multiple concurrent implementations and leading architectural discovery sessions with customer stakeholders. This will include designing end-to-end solution architectures across SaaS platforms, APIs, middleware, CRM, eCommerce, and Order Management systems.
Expert knowledge of cloud-based SaaS architecture and API integrations, such as REST and Web Services is essential, as experience leading enterprise-level software implementations. Experience working in multi-system ecosystems, such as CRM, eCommerce, ERP and OMS is also expected. Exceptional communication and interpersonal skills are a must, as you will be acting as a trusted technical advisor to enterprise customers and presenting solution designs clearly to both technical and non-technical stakeholders. You will also need to have excellent time and priority management skills that enable you to work in different time zones and speak and write fluently in French and English.
We are keen to hear from talented Solutions Architect candidates from all backgrounds.
This is a truly amazing opportunity to work for a prestigious brand that will do wonders for your career. They invest heavily in training and career development; top performers are guaranteed a career path into senior and lead positions within 12 months.
Location: Sao Paulo / Hybrid
Salary: 160k BRL – 190k BRL + Bonus + Pension + Excellent Benefits
Languages: Fluent in French and English
To apply for this position please send your CV to Karan Gajjar at Noir Consulting.....Read more...
Support Project HSE Managers with day-to-day HSE activities on assigned projects
Assist with review of contractor RAMS, method statements and risk assessments
Participate in site inspections, audits and safety walksSupport incident, near-miss and hazard reporting and follow-up actions
Assist with preparation and review of project HSE documentationSupport contractor onboarding and induction processesParticipate in HSE meetings, toolbox talks and safety briefings
Contribute to monitoring and reporting of HSE performance indicators
Support continuous improvement initiatives and lessons learnt processes
Training Outcome:
Clear development pathway towards a future Project HSE Advisor role
Opportunity to build a long-term career within RWE Offshore Wind
Employer Description:As a global leader, RWE Offshore Wind is shaping tomorrow's energy on the high seas. We are active across Europe, U.S., Japan and Korea. We have already 19 wind farms in operation with an installed capacity of over 3 gigawatts. With over 20 years’ experience in developing, building, operating and maintaining offshore wind farms we have established long-term partnerships, working hand in hand with local businesses and communities. Every year, we invest millions of euros in new offshore wind projects and support harbours, educational programmes, local organisations and more. Our passionate workforce is committed to driving technological and sustainable improvements, delivering construction projects on time and within budget to the highest quality and safety standards, and contributing to a clean energy future.Working Hours :TBC.Skills: IT skills,Team working,Interest in Health and Safety,High ethical standards,Responsible attitude to safety,Able to follow procedures,Good written and oral English....Read more...
The Business Administrator role will be instrumental in managing and enhancing customer relationships within the financial sector. The role aims to ensure customer satisfaction by delivering exceptional customer service.
The Business Administrator will provide full administrative support to the mortgage team, ensuring all data is accurately recorded and handled in the correct manner. Accurately managing and updating in-house CRM systems on a regular basis. Supporting the mortgage brokers with day-to-day tasks, client administration and mortgage application support.
Key Responsibilities:
Providing administrative support to the mortgage department
Accurately compiling and storing client case files in a compliant manner
Regularly updating the in-house CRM systems to ensure they are kept up to date in a timely manner
Answering the telephone and assisting clients as appropriate
Managing team diaries and booking appointments
Chasing up mortgage applications directly with lenders
Uploading supporting documents to lenders portal for client cases
Liaising with existing client base to ensure timely and prompt contact for mortgage review
Training:
The learner will be studying the Business Administration Level 3 Apprenticeship Standard qualification
Training Outcome:Career progression possible in time to the role of Mortgage & Protection Advisor.Employer Description:NKT Financial Solutions was founded in 2007 and offers expert advice to individuals and businesses covering everything from pensions, savings and investments to insurances and mortgages.Working Hours :Monday - Friday, 9.00am - 5.00pm. 1 hour lunch break.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Attention to detail,Customer care skills....Read more...
We offer two exciting pathways: Fitter and Machinist, each with its own focus and opportunities.
Fitter - Fitters put together components & sub-assemblies that go into the aircraft on our customers’ final assembly lines. Fitters work to manufacturing & engineering instructions/drawings & will use skills including drilling, reaming & countersinking; Riveting & bolting; Using automated/robotic drilling equipment; Functional testing of mechanical systems
Machinist - Our Integrated Machining Facility at Western Approach focuses on the manufacture of composite wing spars. Skills/knowledge developed will include operating 3, 4 & 5 axis CNC Milling machine tools; Operating co-ordinate measuring machines (CMM), conventional & digital measuring equipment; Understanding processes, procedures & engineering drawings
Programme Structure:
Year 1 - is all about getting you ready to hit the ground running. You’ll build the core skills, knowledge, and confidence you need to succeed in years 2&3 - with the right mix of learning, support, and hands-on prep to make it happen. You'll split your time working offsite at college completing your foundation training as well as working onsite
Years 2 & 3 - You’ll rotate through different areas of the business, gaining hands-on experience and expanding your knowledge along the way. You’ll have regular check-ins with your GKN training advisor to track your progress, all while continuing your college studies one day a week
Year 4 - In your final placement, you’ll focus on your final department, build specialist skills, and complete your final assessments - all leading to your apprenticeship qualification
Training:Aerospace Engineering Technician Level 3.
Year 1 - is all about getting you ready to hit the ground running. You’ll build the core skills, knowledge, and confidence you need to succeed in years 2&3 - with the right mix of learning, support, and hands-on prep to make it happen. You'll split your time working offsite at Weston college completing your foundation training as well as working onsite
Years 2 & 3 - You’ll rotate through different areas of the business, gaining hands-on experience and expanding your knowledge along the way. You’ll have regular check-ins with your GKN training advisor to track your progress, all while continuing your college studies one day a week
Year 4 - In your final placement, you’ll focus on your final department, build specialist skills, and complete your final assessments - all leading to your apprenticeship qualification
Training Outcome:Skilled Aircraft Fitter, Machinist or Maintenance Technician.Employer Description:GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we’re inspired by the opportunities to innovate and break boundaries. We’re proud to play a part in protecting the world’s democracies. And we’re committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2023. There are no limits to where you can take your career.Working Hours :Monday to Friday, 07:30 - 15:30Skills: Problem solving skills,Team working,Willingness to learn,Positive attitude,Curiosity....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As a level 3 Customer Service Specialist apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday- Friday, 8.00am- 4.30pm (One early finish per week).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
This is a full-time, on-site role located in Hertfordshire for a Car Parts Advisor Apprentice. The Apprentice will be responsible for assisting with the sourcing, organising, and inventory management of automotive parts.
Daily tasks include:
Receiving and sorting deliveries
Handling internal and external customer inquiries about parts
Maintaining accurate stock levels, and collaborating with the team to support workshop requirements
The role presents an excellent opportunity to develop industry-specific knowledge and gain hands-on experience in a professional automotive environment.
You will require a Driving License (No Points).
To become an apprentice, you must:
Be 16 or over
Not already be in full-time education
As an apprentice, you’ll:
Complete a customer service apprenticeship standard
Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job
Get paid and receive holiday leave
Get hands-on experience in a real job
Study for at least 20% of your working hours
Complete assessments during and at the end of your apprenticeship
Be on a career path with lots of future potential
Training Outcome:
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship
Employer Description:JZM Porsche is a distinguished company located in Kings Langley, United Kingdom, specialising in Porsche vehicle services and expertise.
With a strong reputation for quality and precision, JZM Porsche provides customised servicing and maintenance to meet the unique needs of customers.
The company prioritises excellence, professionalism, and customer satisfaction. JZM Porsche is recognised as a leading service provider in the automotive industry.Working Hours :Monday- Friday
8.30am- 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental....Read more...
Optical Customer Technical Support Advisor – Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor while keeping you close to the technical side of optics, this could be a strong next step.
Apply Now To apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
