We have an exciting opportunity for an experienced and commercially minded HR Manager to join a well-established professional services organisation based in Birmingham on a full time, permanent basis.
This is a broad and varied role, offering the opportunity to take ownership of the day-to-day HR function while working closely with senior leadership to deliver people initiatives that support business growth, employee engagement, and organisational performance.
As a trusted advisor to managers and employees, you will play a key role in shaping a positive employee experience, driving best practice, and ensuring compliance across all areas of HR.
As HR Manager, you'll be responsible for:
HR Strategy and Operations
Partner with senior leaders to support the delivery of people strategies aligned to business objectives
Use HR data and insights to identify trends, risks, and opportunities
Oversee HR systems, processes, and employee records, ensuring accuracy and efficiency
Support workforce planning, budgeting, and resource management activities
Monitor trainee and apprentice development, ensuring progress and performance objectives are achieved
Employee Relations
Provide expert advice on employment law and HR best practice
Manage a range of employee relations matters including absence, performance, disciplinary, and grievance cases
Review and enhance policies and procedures to support business needs
Ensure HR processes are applied consistently and effectively across the organisation
Recruitment and Talent
Lead recruitment activities, partnering with hiring managers and external agencies
Develop attraction strategies across multiple channels to secure high-quality talent
Ensure an excellent candidate and onboarding experience
Identify and deliver learning and development initiatives that support employee growth and organisational capability
Engagement, Performance and Reward
Lead employee engagement initiatives and support action planning following survey feedback
Support reward, recognition, and retention activities
Manage and continually improve performance review processes
Coach and support managers in effective performance management practices
Coordinate payroll submissions with external providers
Leadership and Stakeholder Management
Build strong relationships with managers and stakeholders across the business
Lead, coach, and develop members of the HR team
Manage relationships with external providers, including recruitment and training partners
Contribute to wider business initiatives, employee wellbeing activities, and company events
As HR Manager, you must be/have:
CIPD qualification, degree, or equivalent HR experience
A minimum of 5 years' HR experience, including at least 2 years operating at HR Manager level
Strong working knowledge of UK employment legislation
Experience within a commercial or professional services environment
Excellent stakeholder management and influencing skills
Confidence using HR systems and people data to support decision-making
A proactive, organised, and solutions-focused approach
What's on Offer?
Salary of up to £50,000
Flexi-working environment
Enhanced Employer Pension Contribution
Use of benefits platform
Life assurance
Flexible working Structure: Flex-e
Private Medical Insurance, provided by Vitality
Medical Cash Plan, provided by Health Shield
Comprehensive Employee Assistance Programme (EAP)
Supportive and collaborative culture
Varied and strategic HR role with genuine autonomy
Career development opportunities within a growing organisation
If you're an experienced HR professional looking for a broad and rewarding role where you can make a real impact, we'd love to hear from you.....Read more...
We have an exciting opportunity for an experienced and commercially minded HR Manager to join a well-established professional services organisation based in Kettering on a full time, permanent basis.
This is a broad and varied role, offering the opportunity to take ownership of the day-to-day HR function while working closely with senior leadership to deliver people initiatives that support business growth, employee engagement, and organisational performance.
As a trusted advisor to managers and employees, you will play a key role in shaping a positive employee experience, driving best practice, and ensuring compliance across all areas of HR.
As HR Manager, you'll be responsible for:
HR Strategy and Operations
Partner with senior leaders to support the delivery of people strategies aligned to business objectives
Use HR data and insights to identify trends, risks, and opportunities
Oversee HR systems, processes, and employee records, ensuring accuracy and efficiency
Support workforce planning, budgeting, and resource management activities
Monitor trainee and apprentice development, ensuring progress and performance objectives are achieved
Employee Relations
Provide expert advice on employment law and HR best practice
Manage a range of employee relations matters including absence, performance, disciplinary, and grievance cases
Review and enhance policies and procedures to support business needs
Ensure HR processes are applied consistently and effectively across the organisation
Recruitment and Talent
Lead recruitment activities, partnering with hiring managers and external agencies
Develop attraction strategies across multiple channels to secure high-quality talent
Ensure an excellent candidate and onboarding experience
Identify and deliver learning and development initiatives that support employee growth and organisational capability
Engagement, Performance and Reward
Lead employee engagement initiatives and support action planning following survey feedback
Support reward, recognition, and retention activities
Manage and continually improve performance review processes
Coach and support managers in effective performance management practices
Coordinate payroll submissions with external providers
Leadership and Stakeholder Management
Build strong relationships with managers and stakeholders across the business
Lead, coach, and develop members of the HR team
Manage relationships with external providers, including recruitment and training partners
Contribute to wider business initiatives, employee wellbeing activities, and company events
As HR Manager, you must be/have:
CIPD qualification, degree, or equivalent HR experience
A minimum of 5 years' HR experience, including at least 2 years operating at HR Manager level
Strong working knowledge of UK employment legislation
Experience within a commercial or professional services environment
Excellent stakeholder management and influencing skills
Confidence using HR systems and people data to support decision-making
A proactive, organised, and solutions-focused approach
What's on Offer?
Salary of up to £50,000
Flexi-working environment
Enhanced Employer Pension Contribution
Use of benefits platform
Life assurance
Flexible working Structure: Flex-e
Private Medical Insurance, provided by Vitality
Medical Cash Plan, provided by Health Shield
Comprehensive Employee Assistance Programme (EAP)
Supportive and collaborative culture
Varied and strategic HR role with genuine autonomy
Career development opportunities within a growing organisation
If you're an experienced HR professional looking for a broad and rewarding role where you can make a real impact, we'd love to hear from you.....Read more...
Account DirectorLocation: London, UK (Hybrid – 2-3 days in office)Job Type: Full-Time, PermanentSalary: Competitive + Bonus + Excellent BenefitsLead Strategic Client Growth at an Award-Winning Digital Marketing ConsultancyThe Opportunity Hub UK is recruiting on behalf of a leading digital growth consultancy that partners with globally recognised brands to drive customer acquisition, engagement, and long-term business growth.As the company continues its impressive expansion, they are looking for an experienced Account Director to lead key client relationships, drive strategic initiatives, and play a pivotal role in the agency's next phase of growth.This is an exciting opportunity for a commercially aware, client-focused digital marketing professional who thrives on building trusted partnerships, delivering exceptional results, and leading high-performing teams.The OpportunityAs Account Director, you'll take ownership of a portfolio of 5-6 key client accounts, serving as the primary strategic contact for senior stakeholders while ensuring the successful delivery of integrated marketing programmes.Working alongside specialists across Performance Marketing, Paid Media, Creative, Strategy, and Client Services, you'll be responsible for maintaining strong client relationships, driving account growth, and ensuring exceptional service delivery.This role combines strategic leadership, commercial accountability, and team development within a fast-paced and highly collaborative environment.Key ResponsibilitiesOwn and lead a portfolio of key client accounts, acting as the senior strategic advisor and primary escalation point.Build and maintain strong relationships with senior client stakeholders, driving long-term partnerships and client retention.Lead strategic planning, growth roadmaps, and performance reviews to ensure clients achieve their business objectives.Identify and drive account growth opportunities through upselling, cross-selling, renewals, and expansion initiatives.Maintain commercial accountability across accounts, supporting revenue forecasting, profitability, and contract negotiations.Ensure all client deliverables align with agreed scopes, SLAs, and commercial agreements while proactively managing scope creep.Collaborate with specialist teams to develop integrated digital marketing strategies and ensure exceptional service delivery.Lead challenging client conversations, managing expectations and resolving complex issues with confidence and professionalism.Mentor and develop Account Managers and junior team members, fostering high performance and professional growth.Contribute to agency growth through strategic input, market insights, and support for new business pitches and proposals.What We're Looking ForProven experience at Senior Account Manager or Account Director level within a digital marketing agencyStrong background in Paid Media, Paid Social, Performance Marketing, User Acquisition, or Digital StrategyExperience managing senior client relationships and large-scale accountsDemonstrated success in account growth, renewals, and client retentionStrong commercial awareness and understanding of agency operationsExcellent communication, presentation, and stakeholder management skillsAbility to challenge constructively and influence both clients and internal teamsExperience leading and mentoring client service teamsEligible to work in the UK and able to attend the London office 2-3 days per weekWhat's on OfferCompetitive salary and performance bonus schemeHybrid working model with flexible working arrangementsPrivate healthcare and wellbeing supportCompany pension and life insurance25 days annual leave, increasing with serviceSummer Fridays and work-from-abroad opportunitiesEmployee Assistance Programme and virtual GP accessRegular team socials, lunches, and company eventsCareer development and direct exposure to senior leadershipA supportive, ambitious, and award-winning culture....Read more...
Motor Claims Case HandlerCompetitive Salary (dependent on experience)Haslingden - Office Based – Full UK Driving licence essentialFull Time, PermanentWorking Hours:
Monday to Friday, 8:30am – 5:30pmPlus one Saturday morning per month (9:00am – 12:00pm)
Join a family-run business where customer service really matters.Collision Solutions is an established Accident Management and Car Hire business operating its own fleet of vehicles from its Haslingden base. We support motorists following non-fault accidents, providing replacement vehicles and guiding them through every stage of the claims journey.As our business continues to grow, we are looking for an organised and customer-focused Claims Handler to join our team.This is a varied role where you'll manage your own caseload, build relationships with customers and third parties, and play a key part in delivering a smooth and efficient claims experience.What you'll be doing
Managing non-fault motor claims from initial notification through to conclusion.Speaking with customers to explain the claims process and provide regular updates.Taking ownership of your own caseload and ensuring claims progress efficiently.Liaising with insurers, solicitors, repairers and other third parties.Maintaining accurate claim records, notes and diary entries.Proactively identifying and resolving delays or issues.Ensuring all work is completed in line with regulatory and company requirements.Delivering a professional, empathetic and customer-focused service throughout.
About youYou may already have experience within accident management, non-fault claims, credit hire, FNOL, motor insurance claims or a similar customer-focused claims environment.We're looking for someone who:
Enjoys building rapport and supporting customers through challenging situations.Can confidently manage multiple cases at the same time.Has excellent communication and organisational skills.Works well under pressure and remains calm when priorities change.Has strong attention to detail and takes pride in maintaining accurate records.Takes ownership of their workload and enjoys seeing cases through to completion.A full UK driving licence and access to your own vehicle is essential due to our location.
We welcome applications from candidates with experience in accident management, non-fault motor claims, credit hire, FNOL (First Notification of Loss), motor insurance claims and third party claims. You may currently be working as a Motor Claims Handler, Credit Hire Claims Handler, Claims Advisor, Claims Negotiator or in a similar role where you have managed your own caseload and delivered excellent customer service throughout the claims process.Why join us?
Friendly and supportive family-run business.Varied role with genuine responsibility.Opportunity to develop your career within the accident management sector.Work within a close-knit team where your contribution is recognised and valued.
If you're looking for a role where no two days are the same and you can make a real difference to customers following a stressful event, we'd love to hear from you.Apply now for this Motor Claims Case Handler role with your updated CV. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Assistant Manager – Technical Services
Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead
A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career.
You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for someone looking to broaden their technical responsibilities
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level
Experience with product application data, cataloguing or range management
Familiarity with ignition and electronic systems
Strong analytical skills with the ability to interpret data and identify trends
Excellent attention to detail and a structured, organised approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes and quality control procedures
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage and ensure catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
Assistant Manager – Technical Services
Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead
A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career.
You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for someone looking to broaden their technical responsibilities
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level
Experience with product application data, cataloguing or range management
Familiarity with ignition and electronic systems
Strong analytical skills with the ability to interpret data and identify trends
Excellent attention to detail and a structured, organised approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes and quality control procedures
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage and ensure catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
Assistant Manager – Technical Services
Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead
A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career.
You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket.
What’s in It for You
Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for someone looking to broaden their technical responsibilities
Location
Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth
What We’re Looking For
Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level
Experience with product application data, cataloguing or range management
Familiarity with ignition and electronic systems
Strong analytical skills with the ability to interpret data and identify trends
Excellent attention to detail and a structured, organised approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes and quality control procedures
Comfortable attending exhibitions, seminars and customer events when required
What You’ll Be Doing
Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage and ensure catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partners
About the Company
A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations.
Register Your Interest
To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621.
Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you.
Please note we are unable to offer sponsorship for this role.....Read more...
We have an exciting opportunity for an experienced and commercially minded HR Manager to join a well-established professional services organisation based in Banbury on a full time, permanent basis.
This is a broad and varied role, offering the opportunity to take ownership of the day-to-day HR function while working closely with senior leadership to deliver people initiatives that support business growth, employee engagement, and organisational performance.
As a trusted advisor to managers and employees, you will play a key role in shaping a positive employee experience, driving best practice, and ensuring compliance across all areas of HR.
As HR Manager, you’ll be responsible for:
HR Strategy and Operations
Partner with senior leaders to support the delivery of people strategies aligned to business objectives
Use HR data and insights to identify trends, risks, and opportunities
Oversee HR systems, processes, and employee records, ensuring accuracy and efficiency
Support workforce planning, budgeting, and resource management activities
Monitor trainee and apprentice development, ensuring progress and performance objectives are achieved
Employee Relations
Provide expert advice on employment law and HR best practice
Manage a range of employee relations matters including absence, performance, disciplinary, and grievance cases
Review and enhance policies and procedures to support business needs
Ensure HR processes are applied consistently and effectively across the organisation
Recruitment and Talent
Lead recruitment activities, partnering with hiring managers and external agencies
Develop attraction strategies across multiple channels to secure high-quality talent
Ensure an excellent candidate and onboarding experience
Identify and deliver learning and development initiatives that support employee growth and organisational capability
Engagement, Performance and Reward
Lead employee engagement initiatives and support action planning following survey feedback
Support reward, recognition, and retention activities
Manage and continually improve performance review processes
Coach and support managers in effective performance management practices
Coordinate payroll submissions with external providers
Leadership and Stakeholder Management
Build strong relationships with managers and stakeholders across the business
Lead, coach, and develop members of the HR team
Manage relationships with external providers, including recruitment and training partners
Contribute to wider business initiatives, employee wellbeing activities, and company events
As HR Manager, you must be/have:
CIPD qualification, degree, or equivalent HR experience
A minimum of 5 years' HR experience, including at least 2 years operating at HR Manager level
Strong working knowledge of UK employment legislation
Experience within a commercial or professional services environment
Excellent stakeholder management and influencing skills
Confidence using HR systems and people data to support decision-making
A proactive, organised, and solutions-focused approach
What's on Offer?
Salary of up to £50,000
Flexi-working environment
Enhanced Employer Pension Contribution
Use of benefits platform
Life assurance
Flexible working Structure: Flex-e
Private Medical Insurance, provided by Vitality
Medical Cash Plan, provided by Health Shield
Comprehensive Employee Assistance Programme (EAP)
Supportive and collaborative culture
Varied and strategic HR role with genuine autonomy
Career development opportunities within a growing organisation
If you're an experienced HR professional looking for a broad and rewarding role where you can make a real impact, we'd love to hear from you.
....Read more...
About YouAre you looking for a part-time role where your work genuinely makes a difference?Join a supportive team where you can work independently, connect with people, and deliver great service every day.Do you take pride in helping people feel heard, supported, and understood?If creating a positive experience for customers matters to you, this could be the role you’ve been looking for.We’re looking for someone who takes pride in doing a good job and creating a positive experience for others.You might:Enjoy helping people and finding solutions to their problemsBe comfortable working independently and managing your own workloadAlso value being part of a friendly, supportive teamHave good attention to detail, especially when working with information or dataBe clear and confident when communicating, whether written or verbalBe organised and able to prioritise tasksExperience in customer service is helpful, but not essential what matters most is your approach, attitude, and willingness to learn.We welcome different ways of thinking and working. You don’t need to tick every box — if your experience looks a little different but you feel you could add value, we’d love to hear from you.We’re committed to creating an inclusive environment where everyone feels comfortable being themselves. If there’s anything we can do to support you through the application or interview process, please let us know.About The RoleThis is a part-time role (15 hours per week), worked across two consecutive days most likely Thursday and Friday (confirmed at interview).As a Customer Service Advisor, you’ll play a key role in supporting a wide range of customer enquiries. You’ll take ownership of each interaction, aiming to resolve queries efficiently, clearly, and with care.You’ll:Respond to customer enquiries through our systems and channelsTake responsibility for resolving issues wherever possibleKnow when to escalate more complex or technical queries to specialist teamsUse our systems to interpret data and provide accurate, helpful informationOffer guidance on our services, products, and the work we do as an organisationBuild positive, trusting relationships with customers by really listening to their needsAt the heart of the role is delivering a high-quality, supportive customer experience combining professionalism with empathy and a proactive approach.You’ll have the opportunity to work independently, while still being part of a supportive and collaborative team.We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!To find out more about the role, take a look at the job description. Role location: MansfieldSchedule:Application closing date: 21st June 2026Sifting date: 22nd June 2026Interviews: w/c 29th June 2026(If you are unavailable on these interview dates, please make us aware, and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityWhy join us?Make a real difference with flexibility, long‑term security and support for life outside work.At the Mining Remediation Authority, you’ll do meaningful work that improves people’s lives and protects the environment, while building a sustainable and balanced career.Flexibility that fits your life – hybrid working and flexibility in how you manage your timeFinancial security for your future – including a pension with up to 29% employer contributionTime to recharge – 27.5 days’ annual leave plus bank holidays, with options to flex more daysSupport through life’s big moments – generous family leave and flexibility when you need it mostOpportunities to grow – funded learning, development and professional subscriptionsWellbeing support you can use every day – including a monthly wellbeing allowance, confidential support and practical health benefitsFind out more about our full range of benefits and what it’s like to work with us here Life pageAbout usAt the Mining Remediation Authority, we make a real difference to people and places across Great Britain. From managing mining hazards to protecting the environment, our work keeps communities safe. We’re also playing an exciting role in the future of energy, helping to unlock mine water heat as a sustainable source to support the UK’s net zero ambitions. Our people are knowledgeable, collaborative and committed to doing the right thing for each other and for the communities we serve.Why this mattersYou’ll be joining an organisation that’s proud of the impact we make. We’re supportive, inclusive and genuinely care about delivering the right outcomes for communities across England, Scotland and Wales. Discover more about our work in our Business PlanInclusion matters to usWe’re committed to building a workforce that reflects the diversity of the communities we serve, and we welcome applications from everyone.We offer a guaranteed interview scheme for disabled applicants and those from minority ethnic backgrounds who meet the minimum criteria.If you need any adjustments as part of the recruitment process, please contact us at Recruitment@MiningRemediation.gov.uk or call 01623 637000 we’re here to support you.....Read more...
