Deliver high levels of personal productivity and quality interactions with our customers
Support first contact resolution of queries including diagnosing and scheduling repairs
Support with rent, ASB, lettings and home ownership queries
Take a proactive approach to our customer experience
Work with colleagues to ensure we do what we say we’ll do to minimise customer effort
Record every contact, capturing quality customer information, including profiling, data in line with guidelines such as GDPR and PCI compliance
Promote safeguarding, making referrals where appropriate
Be available and flexible to work in our office during our opening hours
Provide support to colleagues as required
Support the Customer Experience Coach and Customer
Experience Manager with the implementation of Customer
Experience plans and projects
Training:
You will work towards Housing & Property Management Assistant Apprenticeship standard
You will also gain CIH Level 2 Certificate in Housing Practice
You will work towards functional skills, maths and English (if needed)
Training Outcome:
This is a fantastic opportunity to enter the housing sector
Employer Description:Established in 1968, we've been working with people to maximise their quality of life ever since. We own and manage more than 5,500 homes in England and Wales, providing a range of affordable housing solutions including general let properties, shared ownership (Homes by Muir), independent living (Muir Living) and supported housing. We also deliver services to help maintain homes and provide tenancy support for customers. With offices in Chester, Burnley and Huntingdon, we enjoy the support of 140 colleagues, as well as our own in-house maintenance provider, Muir Property Solutions (MPS).Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Daily duties will include;
Support the HR Manager with recruitment activities, including job postings, CV screening, interview coordination, and full administration of recruitment processes.
Assist with onboarding and induction processes for new employees, including creating employee and temporary passes.
Learn all aspects of the company’s time and attendance system, including inputting new starters, managing holidays, sickness absence, clock-in amendments, flexitime, and creating/running reports.
Maintain accurate employee electronic files and ensure all HR records are kept in good order.
Assist managers with probationary review processes.
Support HR initiatives related to employee engagement, wellbeing, and training, including being a wellbeing representative in line with the Better Health at Work Awards.
Maintain and update monthly training logs and weekly movements.
Take minutes for HR meetings as required.
Monitor that return-to-work interviews are completed in a timely manner.
Collate monthly payroll information for the Finance Department.
Assist with Known Consignor Status requirements within HR.
Respond to general HR queries from employees and escalate when necessary.
Training:All training will be held from the workplace.Training Outcome:For the succesful candidate there may be opportunities for full time employment. Employer Description:Canford is probably best known for its catalogue and website listing over 20,000 items aimed at those who use or install audio, video, and communications equipment. Alongside sourcing and supplying products from leading manufacturers, Canford also designs, manufactures, and assembles a range of specialist solutions, supported by an established distribution operation. The sheer breadth of this target market has brought both the pleasure and responsibility of serving hundreds of thousands of clients since the company’s formation in 1976.Working Hours :Monday to Friday, 37.5 hours per week.
9:00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Proactive....Read more...
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOTs
All aspects of vehicle maintenance and repair
Training:Not only will Apprentices be working and be trained at an Iveco garage, but they will also attend our Iveco Academy in Winsford Training Centre to train towards their Level 3 in Heavy Vehicle Maintenance and Repair qualification.
An advisor will visit at least every six weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course.
An apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard Level 3 qualification
Functional skills if needed in maths & English
Training Outcome:
Going on to either a Master Tech, Service Team Leader or Manager role could be a real possibility for the right candidate
Employer Description:Acorn Trucks are part of Harris Holdings Ltd, a family owned group of companies, whose origins go back close on 100 years; and all of the businesses have been transport related. We believe that we understand what the transport operator is looking for, and are totally committed to providing the very best in customer care.
Harris Holdings has now grown to a company employing over 600 people, and Acorn Trucks is most definitely the fastest growing company within the organisation. We have invested heavily in our facility at Crayford, in order to have the infrastructure to support the franchises that we represent there.
We believe that at Acorn Trucks we have a facility, systems and a team of people that any business would be proud of.Working Hours :Monday - Friday (hours may be varied) may also be Saturday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Number skills....Read more...
As an apprentice, you'll work within our company and get hands-on experience. You'll gain new skills and work alongside experienced staff. You will learn how to arrange the delivery of the customer's product on time and in full using the most cost-effective means possible and best use of available resources, whilst complying with Transport Legislation and Health Safety. Maximizing the utilization of the Menzies fleet through efficient planning of deliveries and collections as well as maximizing utilisation of Menzies drivers in line with current driver's hours and Working Time Directive legislation.
In addition to this you will learn:
How to manage the Transport Management System (TMS)
Ensure effective and efficient use of driver and vehicle resources
Ensuring customer requirements are administered
Liaise, support and develop effective working relationships with internal and external customers
Promote effective and efficient standards of work, in order to comply with transport legislation, company policy and Health Safety legislation
Learning how to manage Driver hours, WTD rules
Helping to submit various KPI reports
Training:The apprenticeship includes regular training with an award winning training provider TRS Training. You will attend monthly online sessions and you'll gain new skills and work alongside experienced staff whilst completing your 13-month, Level 2 apprenticeship.Training Outcome:This course and apprentice opportunity has a clear progression, over time and experience gained, you could move into more skilled roles such as, Transport Planner, Transport Team leader, Transport Manager.Employer Description:Our HistoryFrom our origins in 1985 to today’s nationwide network, Menzies Distribution Solutions has grown through innovation, integrity, and a relentless drive to deliver excellence across every mile.Working Hours :To be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working,Customer Care,Organisation Skills....Read more...
Raising orders and internal paperwork
Managing the shared email accounts
Handling queries through to resolution
Purchase order processing and progressing
Communication with site managers, designers, and suppliers during the processing of live jobs
Compiling and issuing health and safety site packs
Attending site visits with the Project Manager
General filing duties
Call handling
Pricing products and supporting the estimation of projects
Training:Business Administration Level 3 Apprenticeship. Training will be provided by Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on teams, as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a knowledge test, a portfolio with a professional discussion, and a project presentation. You may also study level 2 functional skills, maths /English.Training Outcome:Learners will have the opportunity to progress into a full-time, permanent role with the Wattrus Group and may be able to further their qualifications in Level 4 Project Management or a level 6 degree in Project Management. Employer Description:The Wattrus Group is an established family business, based in Solihull. We specialise in the supply, manufacture and installation of soft furnishings, supply and installation of flooring coverings and managing new construction and renovation projects and reactive maintenance contacts. Working Hours :Monday to Friday, 8.30am to 4.30pm with a 30-minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Methodical,Self-Motivated,Telephone manner,Time Management,Eager to learn,Excellent Housekeeping,Must be over 18,Able to drive....Read more...
The right candidates will:-
Have an understanding of how to enable young children to make the very best progress they can, including children who have special educational needs and/or disabilities.
Act as a key person from the Spring Term for children and maintain their records on our electronic assessment system.
Have the ability to build trust and strong relationships with children, parents and colleagues.
Be able to work as a member of a team to support children and their families.
Have knowledge of the Early Years Foundation Stage and contribute to planning the curriculum.
Have experience of working with children 2-5 years.
Provide and maintain stimulating learning environments for children both indoors and outdoors.
Maintain resources and equipment.
Shortlisted candidates will be required to complete the employers application form.
Training:
Level 2 Early Years Practitioner Apprenticeship Standard.
Level 1 Functional Skills in maths and English if required.
Weekly day release at Shipley College on a Tuesday.
Training Outcome:
On a successful completion of this apprenticeship the apprentice can progress to Early years Educator.
With additional experience, an Early Years Educator can become the manager of an early years setting.
Employer Description:Here at Strong Close nursery we ensure high quality learning environments both indoors and outdoors with well trained, caring and committed professionals. We know that children’s well- being has a significant impact on their learning and development so happy safe children is our primary aim in order to support children’s learning and progress. Staff observe children regularly in order to inform their planning and ensure that each individual children’s needs are met.Working Hours :Monday to Friday, with a day release to college on a Tuesday. Please discuss the working week at interview.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Day to Day Duties Include (but are not limited to):
Collating information and creating reports for COVID-19 office guidelines
Generating reports on Excel for the wider business: consultant statistics, weekly performance, LinkedIn usage, etc.
Performing candidate compliance checks following the Paratus process
Working closely with the Business Services Manager to issue tailored contracts depending on the work location (UK, Germany or Netherlands)
CRM management using Bullhorn
Daily running of the office, ensuring that supplies are ordered in a timely manner
Offering general support to other teams and departments that may need it
Core Skills:
Strong organisational skills
High standards of verbal and written communication
Excellent attention to detail
IT literate using MS Office and ability to pick up new systems quickly
Process driven
Positive, can-do attitude and willingness to learn
Strong time management, multitasking, and prioritisation skills
Good standard of education
Training:
Data Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:5Values Consulting Group is a multi-brand recruitment and talent business operating across technology, media, and professional services. Our brands — 5V Tech, 5V Video, 5V Media, and 5V Velocity — serve clients globally from offices in the UK, US, Germany, and the Netherlands. We are a fast-growing, founder-led company that values innovation, accountability, and commercial impact.Working Hours :Monday to Friday, 08:30 - 17:00 working hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Patience....Read more...
DENTIST, MIDDLESBROUGHWe’re looking for an Associate Dentist to join this established practice in Coulby Newham, Middlesbrough.Are you looking for an established NHS patient base? Seeking a supportive, experienced team with the opportunity to work in a brand new surgery? •Flexible working hours - family life comes first! •Monday to Friday available•Up to £10k performance bonus!•Up to £15.92 UDA rate•Great private earning potential•Continuous clinical and support centre support (area clinical leads, marketing, payroll)Practice information:Established with 6 surgeries, the clinic offers a mix of NHS & Private dentistry including Endodontics, Implants, Whitening & Invisalign. Our longstanding, experienced clinicians are supported by qualified dental nurses and a fantastic team of practice support staff.Location information:Located in Coulby Newham, just a short drive outside of Middlesbrough. There is free local parking and free parking in the shopping centre car park to the rear of the Practice. •iTero Scanner•Fully trained Nurse in Fluoride application •Dedicated Practice Manager and Treatment Coordinator•Sedation/Radiography trained nurses•Up to date technology, techniques and materials in a relaxed, friendly and approachable environmentThis practice offers a payment plan that allows patients to spread the cost of their routine preventive dentistry throughout the year. This enables our patients to budget for their dental care and encourages regular attendance helping to maintain their oral health. For you it means a more stable revenue stream from a loyal patient base with absolutely no fees or admin costs - you get paid for the services you offer in line with private pricing.Partnering with with company, also means the unique opportunity to provide dental treatment to our insurance customers, improving your revenue streams and growing any private work you wish to undertake.Perks:•In-house CPD events•Professional development opportunities •Large clinical support network•5% rebate on spend with their LabsAccess to Healthcare:•Discounted health insurance with medical history disregarded •Preferred rates to the companies Menopause plan•Suite of wellbeing resources available Additional benefits•A Invisalign discount course and discount of labs bills (20 % iGO and 46% on comprehensive treatment)•Implant discount- Straumann, Astra, Nobel Biocare and Zimmer Biomet•Earn up to £3,000 per referral in our employee/associate referral scheme•Highest standards of clinical governance and expert practice support - giving you the time to concentrate on delivering excellent patient care•Access to an in-house complaint team•Practice level marketing support to help you grow your business•Network of 380+ practices making it easier to relocate....Read more...
General nursery tasks, which may include all or some of the following:
Despatch work: selecting, traying up, collecting, preparing plants for despatch, labelling, packing, and cling wrapping, assembly of danish trolleys
Potting: machine potting, planting, setting plants down, supplyingthe machine with pots and plants. Hand potting of young plants or final pots
Plant care: trimming, weeding, caning, and tying, watering using a hose and lance
Propagation: filling trays, collecting, preparing, and sticking in thecuttings
Mini-tractor driving: including transportation of plants and Danishtrolleys
Nursery hygiene: including disposal of dead or diseased plants and cleaning of growing areas
Maintenance: assisting with work on nursery structures, roads andfacilities
Any other duties as requested by your Team Leader, Supervisor, orManager
Ensuring that health and safety procedures are adhered tothroughout and risk assessments followed
You will undertake training on crop protection, allowing you to recognise and manage common pests and diseases through the application of biological controls and chemical crop spraying.Training:Level 2 Awards in: Safe Use of Pesticides.
On completion of the pesticides foundation unit above also choose one of the following units:
Boom sprayer, mounted, trailed or self-propelled equipment
Granular applicator equipment
Handheld applicator equipment
Level 3 award in Emergency First Aid at Work
Apprentices aged 16-18 must have or be predicted to achieve Grade 4/C at GCSE English and maths. Those aged 19+ at the start of their apprenticeship and without Level 2 English and Maths (GCSE grade 4 or C or above) will be assessed on an individual basis.
Training at Pershore College.Training Outcome:
Crop Protection
Production Team Leader/Supervisor
Crop Grower
Employer Description:Walberton Nursery is part of the Tristram Plants and Farplants group. A
market leading customer focussed group producing and supplying high quality container grown perennials and shrubs to the wholesale market.
Walberton Nursery was founded in 1973, based in West Sussex with two production sites.Working Hours :Nov-Feb (Mon-Fri 0830-1545) 32.5hr/week.
Mar-Jun (Mon-Thu 0730-1715 Fri 0730-1615 Sat 0800-1200) 44hr/week.
Jul-Oct (Mon-Thu 0800-1645 Fri 0800-1545) 39hr/week.
Note: Working hours for young persons are adjusted according to the regulations.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Repair of minor scratches and dents
Preparation of new and repaired panels for refinishing
Preparing vehicle surfaces for masking and priming
Paint refinishing techniques, paint detailing
Paint detailing and buffing
Polishing the paintwork of the panel to a suitable finish
Training:
Our training partner will deliver a high-quality programme onsite in our bodyshop alongside a highly skilled mentor, who will support you in becoming a skilled and qualified Vehicle Paint Technician
Once the apprenticeship is complete, you will achieve a Level 3 Apprenticeship Standard Vehicle Damage Paint Technician
Level 2 maths and English Functional Skills for all apprentices aged 16-18 at start (if not already achieved)
An option to complete Level 2 maths and English Functional Skills for all apprentices aged 19+ at start (if not already achieved)
Training Outcome:
Following completion of your apprenticeship, you can look forward to a full-time career within the automotive industry with many opportunities to progress to positions of authority, such as workshop controller, Vehicle Damage Assessor or Bodyshop Manager
The opportunities are endless. Having a highly regarded set of skills, apprentices can go on to develop their careers within the automotive sector, following their own interests and ambitions
Employer Description:VCR is known for providing quality repairs, VCR has built an outstanding reputation over the years and is a trusted insurance approved accident repair centre in Milton Keynes. All technicians are fully ATA-qualified or NVQ-accredited and use the latest technology to repair vehicles back to manufacturer’s standards. VCR is on a journey to become the only carbon-neutral vehicle repair centre in the area by investing heavily in renewable energy projects and implementing sustainable practices to reduce the environmental impact when repairing vehicles VCR is fully insurance-approved and is registered as an authorised repairer with the NBRA, RMI and Auto Body Professionals Club. All estimators are fully Audatex accredited. The experienced team at VCR will take care of the whole vehicle repair process – from dealing with your insurance company directly to carrying out high-quality and efficient repairs using state-of-the-art green machines, equipment, and the latest repair technology. VCR is trusted by thousands of customers and prides itself on providing a professional and honest service with regular communication – making it the best local repairer in the area VCR provide a high level of service to several accident management and local fleet companies who have trusted us to repair their vehicles to the highest standard.Working Hours :Typically - 7.30am to 5.00pm. Monday to Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Run our helpdesk. Own the relationships. Build something that lasts.Impact It Global Ltd | Home-based (UK, South East preferred) with occasional London travelSalary: £38,000 – £45,000 per annum (progression tied to performance milestones) Type: Full-time, permanent (PAYE) Holiday: 30 days + your birthday off Hours: 8:30 – 18:00, Monday to FridayYou’ll own the helpdesk. Not just work on it.We’re a London-based technology consultancy that serves regulated firms and growing businesses. Our clients trust us to keep their technology running, their data protected, and their teams productive. That trust is built on one thing: the quality of the people who pick up the phone when something goes wrong.We’re looking for a 3rd Line Helpdesk Engineer who wants to own a function, not just fill a seat. You’ll be the primary point of contact for approximately 35 clients and 300 endpoints. You’ll self-dispatch from an AI-triaged queue, manage your own diary, communicate directly with clients, and resolve tickets from L1 through L3. No one will be standing over your shoulder telling you what to do next. But you will have a clear structure, defined KPIs, and a Service Delivery Manager who provides support and overflow when you need it.This isn’t a chaotic startup where the goalposts move every week. It’s a structured environment where quality, reliability, and clear communication are what matter most.What you’ll actually be doingYou’ll run the helpdesk day-to-day. Tickets arrive in the queue already triaged and routed by our AI bot, but the human ownership of the queue (what to work on, when, and in what order) sits with you. That means scheduling your own workload in ConnectWise, resolving tickets (approximately 20 per day, mostly at L2 level), and keeping clients informed throughout. When a user can’t print, when a mailbox is full, when a server needs attention, you’re the person who fixes it and closes the loop.Beyond ticket resolution, you’ll build and maintain SOPs and technical documentation so that the knowledge doesn’t live only in your head. You’ll communicate directly with clients, setting expectations and providing updates without being asked. And you’ll work alongside our Account Manager and Service Delivery Manager to make sure clients feel looked after at every touchpoint.If you’re someone who takes pride in doing things properly, documenting as you go, and leaving systems better than you found them, you’ll fit here.What we need from youNon-negotiables:You’ll need to be comfortable working across the following from day one:Microsoft 365 administration including Azure/Entra ID, Exchange Online, SharePoint, Teams, Intune, Conditional Access, and Microsoft Defender. Windows Server and Hyper-V virtualisation, plus NAS solutions (Synology and similar). Networking fundamentals: firewalls, VPNs, switches, DNS records, and DHCP. Backup, archiving, and disaster recovery tooling, including Barracuda services (Archiving, Email Gateway Defense, Cloud to Cloud backups). Working knowledge across Apple, Google, and Linux environments.You’ll also need experience with ConnectWise (or comparable PSA), RMM tooling (e.g. NinjaRMM, ScreenConnect), and documentation platforms.Beyond the technical, we need someone who communicates clearly and promptly, in writing as well as verbally. Strong email and ticket-update communication is just as important as being able to talk to a client on the phone. If you’re the kind of person who updates the ticket before anyone has to chase you, and who calls the client back when you said you would, we’ll get along well.Experience:3+ years working at L3 level within a Managed IT Service Provider. You should have handled your own ticket queue before and be comfortable self-managing your workload without supervision.What we’re not looking forWe should be upfront about this: if you prefer to wait for tickets to be assigned to you, if you find documentation tedious, or if client communication feels like a chore rather than a core part of the job, this isn’t the right role. We’ve learned the hard way what happens when someone technically capable doesn’t communicate well or manage their own time. We’d rather find the right person than rush to fill the seat.What’s in it for you£38,000 – £45,000 depending on experience, with salary progression tied to performance milestones at 6 and 12 months.30 days holiday + your birthday off. That’s well above statutory, and we mean it.Home-based with all necessary equipment provided. We expect 1-3 trips to London per month for client site visits and device setups, with travel expenses reimbursed. We’re open to candidates anywhere in the UK, but the South East works best for same-day device shipping logistics.A clear career path. As our client base grows, this role is expected to evolve into a Helpdesk Lead position with team management responsibilities. We’re building something, and the right person will grow with us.A structured, supportive environment. You’ll report to our Service Delivery Manager, who is technical, experienced, and available. You won’t be left to figure things out alone, but you will be trusted to run your function.Quarterly performance reviews so you always know where you stand and what good looks like.About Impact ItWe’ve been supporting regulated firms and growing businesses across London since 2014. We’re not a faceless MSP churning through break-fix tickets. We’re a consultancy that partners with our clients to turn technology from a cost into a strategic asset. Our team is small, close-knit, and values doing things properly over doing things quickly. We believe great IT support is built on clear communication, thorough documentation, and people who care about getting it right.If that resonates with you, we’d like to hear from you.How to applyApply with your CV. No cover letter required, but if you want to tell us briefly why this role appeals to you, we’ll read it.We’re hiring one engineer for this role and we’re moving promptly. We respect your time: our process is structured but not drawn out, and we’ll keep you informed at every stage.....Read more...
Housebuyers4u is looking for a highly organised Property Administrator & Customer Service Coordinator to support customers, solicitors, suppliers and internal teams through the property process.
This is a varied role combining property administration, customer service, solicitor liaison, AML support, document chasing, photography and floorplan coordination, keybox arrangements, insurance administration and completion preparation.
You will be an important link between the customer, the sales team, managers, solicitors and third-party suppliers. Your role will be to keep communication clear, make sure important tasks are completed on time, flag issues early and help property cases move forward smoothly.
This role would suit someone who is organised, calm, accurate, customer-focused and comfortable managing multiple tasks at once.
About the Role
As Property Administrator & Customer Service Coordinator, you will support customers from the point they agree to proceed, helping them understand next steps, complete paperwork and stay informed throughout the process.
You will arrange key parts of the customer and property journey, including solicitor introductions, AML checks, photography and floorplans, keybox fitting, document chasing, courier arrangements, meter readings and completion preparation.
You will also help protect the wider team's time by handling routine queries, chasing outstanding items and escalating only the issues that require manager input.
This is a role where attention to detail, follow-up discipline and customer care are essential.
Key Responsibilities
Customer Onboarding and Communication
Contact customers once they have agreed to proceed and explain the next steps clearly.
Make customer service calls to keep sellers informed and reassured.
Carry out a day-three touchpoint to check whether the customer has received paperwork and understands what is required.
Help customers complete forms where they have questions or need guidance.
Check whether customers need help with practical moving-related queries, such as removals signposting.
Keep customers updated throughout the process.
Act as a professional first point of contact for routine customer queries.
Escalate sensitive, urgent or deal-impacting matters to the appropriate manager.
Solicitor Introductions and Conveyancing Support
Introduce customers to the relevant solicitor once a case is ready to progress.
Ensure solicitor details, customer details and property information are accurately recorded.
Chase customers and solicitors for required paperwork.
Support conveyancing-related administration to help keep cases moving.
Coordinate final document signing where required, including TR1 forms, contracts, instruction agreements and witness requirements.
Arrange couriers or approved local contacts for signature and witness requirements where needed.
Keep clear records of solicitor communication, outstanding actions and next steps.
Property Documentation and Compliance Checks
Download OC1 / title documents where required.
Request, save and record key property documents.
For tenanted properties, chase important documents such as:
AST / tenancy agreement.
Gas Safety Certificate.
EICR.
Deposit protection information.
Any other relevant tenancy documents.
Flag risks to a manager, including missing deposit protection, unclear tenancy status, expired certificates or unusual property issues.
Identify missing information early so that avoidable delays are reduced.
AML and Identity Checks
Support customer onboarding through agreed AML and identity verification processes.
Carry out AML checks where required.
Use the correct level of check depending on the stage and value of the case.
Record AML results accurately.
Escalate failed, unclear or higher-risk AML results to the relevant manager.
Handle customer information confidentially and professionally.
Photography, Floorplans and Brochure Support
Book photography and floorplan appointments with customers and suppliers.
Confirm appointment details and update internal systems.
Chase suppliers for completed photos, floorplans and related information.
Support the creation of property brochures and property packs using agreed templates.
Ensure property information is accurate, clear and consistent before it is passed to the relevant team.
Help gather information required for marketing, sale progression or onward sale.
Keybox, Access and Completion Preparation
Arrange keybox fitting where required.
Confirm access arrangements with customers, agents, suppliers or internal contacts.
Coordinate key collection, access instructions and property handover steps.
Request meter readings and supporting photographs from customers or representatives.
Record meter readings clearly and pass them to the correct team.
Support completion-day administration and make sure key information is available when needed.
Internal Coordination and Case Management
Act as a filter between customers, sales consultants, managers and the wider deal process.
Triage routine customer queries and escalate only the matters that require decisionmaking.
Keep CRM records, trackers and case notes accurate and up to date.
Monitor outstanding tasks and chase proactively.
Support sales consultants and managers with administrative tasks that help cases progress.
Ensure handovers between sales, admin, legal, operations and post-completion teams are clear and complete.
Supplier and Third-Party Coordination
Liaise with photographers, floorplan providers, couriers, solicitors, estate agents, keybox providers and local contacts.
Arrange couriers for final documents where required.
Coordinate with approved contacts in different regions where documents need to be signed or witnessed.
Maintain professional communication with third parties.
Follow up until tasks are completed and properly recorded.
What Success Looks Like
You will be successful in this role if:
Customers feel informed, reassured and properly supported.
Paperwork is received, chased and completed on time.
Solicitor introductions are handled quickly and accurately.
Photography, floorplans, keyboxes and couriers are arranged without unnecessary delays.
AML checks are completed and recorded correctly.
Tenanted property documents are chased and risk flags are escalated early.
CRM notes, trackers and case records are accurate and up to date.
Managers are protected from routine admin and only pulled into issues that require their input.
Cases move forward smoothly because details are control
....Read more...
Full-Time; PermanentWage & Paygrade: $38.15/hr. (PG21) plus Benefit Allotment. Date Posted: January 09, 2026Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.We are seeking a reliable and hard-working Building Maintenance Technician that has a passion for facilities and ground maintenance. The Building Maintenance Technician will report to the Maintenance Manager and will work under the direction of the Chief Engineer, providing operational support with specific Building & Grounds Maintenance tasks, PMs and project-based work as assigned where applicable on and throughout all the PNE Facilities on the PNE grounds.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as a Building Maintenance Technician, your primary accountabilities will be to:
Support the Facilities & Maintenance Team led by the F&M Trades Manager, with specific WO inspections, minor repair tasks & project-based work as assigned on and throughout all the PNE Facilities on the PNE grounds.Support the F&M Trades Manager in the buildout of ALL site equipment and buildings in Limble.Carry out first call for WOs addressing minor repair and maintenance tasks and inspections to determine the nature of the repair so the decision to engage a red seal qualified technician can be made.Respond to and fix minor issues reported by occupants or identified during inspections.Support the teams in ensuring the building complies with all relevant safety codes and regulations and that all safety systems fire alarm sprinkler systems are fully operational.Oversee the pest control and other facility-based service contracts, inspecting for compliance.Assist with work set-up, completing projects and maintaining a safe clean work site.Operate vehicles and tools/equipment in compliance with all health and safety requirements as determined by WorkSafeBC, and all other applicable legislation and company policies.Operate mobile equipment (forklifts, scissor lifts, zoom booms) safely and responsibly.Completion of daily timesheets including compliance with Time-off request policy.Perform related duties as assigned when required or requested by the Maintenance Manager
What else?
Must have at least 3 years of Building & Facility Maintenance experience.Must have 5 years of hands-on tools, general repair experience.Understanding of service importance and a basic knowledge of building systems and infrastructure components and their purposes.Specialized training and or certifications an assetAbility to diagnose problems and identify solutions quickly and effectively.Ability to operate a variety of tools and power tools safely and effectively.Post-Secondary training in FM or Building Services is an asset.Must have a valid Class 5 BC Driver’s License and provide an up-to-date Driver’s Abstract confirming a clean driving record.Forklift experience and operator’s license favored.Must be capable of maneuvering heavy equipment on own or with assistance.Must be physically able to work in awkward positions.Must be a good communicator, capable of reading and writing for the purposes of written or oral instructions, timesheets and completing Limble Work Orders.Must be capable of working independently.Must be able to work from rough sketches or technical diagrams and interpret manufacturer instructions and specification.Must be able to perform detail-oriented work accurately and effectively.Must have effective interpersonal skills, including tact diplomacy and flexibility to work effectively with management, staff, contractors, and the public.Work Schedule: Tuesday to Friday 7:00AM – 5:00 PM.Successful candidates must undergo a Criminal Record Check.
Who are you?
OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.....Read more...
Who we are…
The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.
At the PNE, we strive to create an environment that reflects our organization's core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to "Deliver Memorable Experiences" for all who interact with the PNE whether it is our guests, our employees or the community.
We are seeking a highly organized, safety-focused, and operationally minded individual to join our Facilities & Maintenance team as the Assistant Manager, Facilities & Grounds Maintenance. This role supports the planning, coordination, and daily execution of facilities and grounds maintenance operations across the PNE and Hastings Park site, ensuring buildings, infrastructure, equipment, and outdoor spaces remain safe, functional, well-maintained, and event-ready year-round.
The Assistant Manager will provide frontline leadership to maintenance staff, support preventative maintenance programs, coordinate inspections and corrective actions, assist with contractor oversight and pest control programs, and help ensure strong communication, safety compliance, and operational follow-through across the department.
The ideal candidate is a collaborative leader with experience in facilities, grounds maintenance, construction, or related operational environments. They are organized, practical, and adaptable, with the ability to thrive in a fast-paced, publicly visible environment where priorities can shift quickly based on events, weather, and operational needs.
Why join our Team?
Exhilarating and fun-loving culture
Flexible work environment
Opportunity for free or discounted tickets to shows, events, sports games, and much more
Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands
Competitive compensation package
Opportunity to create lasting memories and friendships!
What will you do this year?
In your role as an Assistant Manager, Facilities & Grounds Maintenance, your primary accountabilities will be:
Support the planning and daily coordination of facilities and grounds maintenance operations to ensure PNE buildings, infrastructure, equipment, outdoor spaces, and public areas remain safe, functional, clean, and event-ready year-round.
Assist with the development and implementation of preventative maintenance programs for fleet, assets, buildings, grounds, and infrastructure to improve reliability and minimize downtime.
Provide frontline leadership and daily direction to Facilities & Grounds Maintenance staff, ensuring work is completed safely, efficiently, and to a high standard.
Coordinate daily work assignments, inspections, maintenance tasks, corrective actions, and event-related operational requirements.
Conduct regular inspections of facilities, grounds, equipment, and event spaces to identify maintenance deficiencies, safety concerns, and repair needs, and coordinate timely resolution.
Support the ongoing use and development of Limble CMMS, including work orders, preventative maintenance scheduling, inspections, asset tracking, and reporting.
Assist with seasonal and event readiness planning for Playland, The Fair, concerts, festivals, sporting events, film activity, and other site operations.
Coordinate pest control and mitigation programs, including vendor coordination, monitoring, documentation, and compliance with health and safety standards.
Support department safety programs through inspections, hazard assessments, training, safe work procedures, and corrective action follow-up.
Assist with budget tracking, inventory control, material planning, and resource allocation to support efficient operations.
Coordinate and oversee contractors to ensure work is completed safely, on time, and in alignment with PNE standards and site requirements.
Support compliance with regulatory requirements, internal policies, and collective agreement obligations.
Respond to after-hours or urgent maintenance issues on a rotational or as-needed basis.
Support employee relations activities including coaching, performance management, attendance support, and documentation in collaboration with the Manager and People & Culture.
Maintain training records, operating procedures, inspection documentation, and other administrative records related to maintenance operations.
Participate in operational planning, event readiness meetings, site walkthroughs, and continuous improvement initiatives.
Perform other related duties as required.
What else?
3-5 years of progressively responsible experience in facilities maintenance, grounds maintenance, construction, operations, trades coordination, municipal/public-space maintenance, or a related environment.
Previous experience providing leadership, direction, or supervision to staff in a maintenance, facilities, grounds, construction, or operational setting is preferred.
Completion of a post-secondary certificate, diploma, trades qualification, facilities management training, construction-related training, or an equivalent combination of education and experience is considered an asset.
Knowledge of facilities maintenance, grounds maintenance, building systems, site infrastructure, equipment, preventative maintenance practices, and safe work procedures.
Experience working with Computerized Maintenance Management Systems, such as Limble CMMS, is considered an asset.
Experience coordinating contractors, vendors, inspections, corrective actions, and maintenance work in a busy operational environment.
Strong understanding of occupational health and safety requirements, hazard identification, safe work practices, and regulatory compliance.
Strong planning, organizational, analytical, and administrative skills.
Excellent communication, interpersonal, facilitation, and leadership skills.
Ability to coordinate multiple priorities in a fast-paced, time-sensitive, publicly visible environment.
Ability to respond effectively to urgent issues, changing priorities, event requirements, and operational demands.
Ability to foster effective working relationships with staff, peers, contractors, unionized employees, external agencies, and internal departments.
Ability to work independently and collaboratively as part of a broader Facilities & Maintenance leadership team.
Strong computer skills, including Microsoft Office applications; experience with work order systems, scheduling tools, or project tracking systems is considered an asset.
Experience working in a unionized environment is considered an asset.
Successful candidates must undergo a Criminal Record Check.
Successful candidates must undergo a Criminal Record Check.
Who are you?
Organized
Methodical
Proactive
Skillful communicator
Critical thinker
Committed to striving for excellence
Where and when to APPLY?
Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled
....Read more...
SHEQ Manager
Reading | Up to £65,000 + Car Allowance
Own the safety culture on a 80-person, four-line manufacturing site that's pouring millions into its next chapter.
This is the SHEQ seat you've been waiting for. Not a desk job. Not a policy-writing role buried in a regional team. You'll be the senior SHEQ voice on site, reporting into senior site leadership, trusted with genuine autonomy over site delivery within a strong group framework, and backed by a FTSE-listed business that treats SHEQ as a boardroom priority, not a tick-box exercise.
The Site
A long-established heavy manufacturing operation less than 10 miles from Reading, producing at scale across four production lines. Eight decades of heritage, but this is no museum. The site is in the middle of a major investment programme. New infrastructure. New technology. Advanced problem-solving and continuous improvement techniques being rolled out across every line. You're coming in at the exciting bit.
The Role
You are the senior SHEQ authority on site. Full ownership of Health, Safety, Environment and Quality delivery across the facility.
Lead the site safety culture and continuous improvement programme, embedding a genuine "home safe every day" mindset on the shop floor
Own ISO 45001, 14001 and 9001 compliance, audits, and the full site SHEQ management system
Drive incident investigation, root cause analysis and corrective action — and actually see it closed out
Partner with production, engineering and maintenance leaders to design safety INTO the process, not bolt it on afterwards
Own environmental reporting, permits, waste streams and sustainability targets
Run IOSH/NEBOSH-level training, toolbox talks and contractor management
Represent the site to HSE, EA, Group SHEQ and external auditors
Build and coach a site-wide SHEQ mindset across 80+ people and a strong leadership team
You
You've done SHEQ on a live site. You know what a production line looks like under pressure. You can walk the floor in PPE at 6am, have the conversation that prevents the incident, then be in front of senior leadership by 10am presenting your improvement plan.
NEBOSH Diploma (or equivalent) essential. IEMA and Quality qualifications highly desirable
Hands-on SHEQ leadership experience in Manufacturing or Construction - heavy industrial, building materials, aggregates, concrete, cement, steel, automotive, FMCG process, or large construction sites all transfer brilliantly
Proven track record implementing safety culture programmes that actually changed behaviour
Strong across ISO 45001, 14001, 9001 (auditor qualifications a bonus)
Credible with shop-floor operators AND senior leadership - you flex both ways
Environmental compliance experience (permits, emissions, waste) - we take this seriously
What You Get
Salary between £55,000 to £65,000 depending on experience
26 days holiday + bank holidays
5% employer-matched pension scheme
Health care cash plan – dental, optical, prescriptions & more
Enhanced Maternity, Paternity & Adoption leave
Cycle to work scheme
Staff discount on products
Retail discounts & wellbeing hub
Life assurance and share purchase scheme
Genuine autonomy – you run SHEQ on this site
Career runway – this site sits within a FTSE-listed group with UK-wide manufacturing footprint
The Honest Bit
This is a site in transition and improvement. Some legacy to modernise, serious investment behind you, and a leadership team that wants a SHEQ Manager who'll tell them the truth and drive change. If you want an easy life managing a paper system, this isn't it. If you want to leave a site materially safer than you found it and have the authority to make it happen - apply.
Apply
Initial conversations are confidential and we'll come back to every applicant within 48 hours.
....Read more...
As an Apprentice Educator at The Nursery School Charlwood you will work as a team to help support the nursery as it grows into a truly fascinating setting for our children, whilst studying towards a Level 3 Childcare qualification.During your apprenticeship duties will include:
To work within the ethos of our Nurseries and provide a warm, welcoming and stimulating environment, where children feel secure
With the guidance of the Senior and Qualified practitioners to ensure the well-being, care of all the children and support their access to learning (including those with additional needs)
To assist with the planning and preparation of activities, to meet children’s individual needs, liaising with parents and negotiating working targets ensuring effective communication within the nursery
To assist in providing learning experiences that challenge and enable children to grow in confidence and independence within a stimulating environment
To nurture positive relationships and role modelling positive behaviour with children ensuring their emotional well-being to promote their confidence and self-esteem
To assist in the recording of observation, assessment, monitoring, and record keeping of children’s learning and development using a variety of methods and to inform planning
Supervisions of meals and mealtimes, and where appropriate additional preparation of food/bottles for babies to ensure safer eating
To adhere at all times to the Allergies and Allergic Reactions Policy as well as the Sleep Policy to safeguard children with allergies and whilst sleeping
To understand and promote inclusion and equality policies and procedures
To be a reliable member of the team, working co-operatively and with flexibility
To work flexible hours as requested by the Manager
Any other duties appropriate to the post as directed by the Nursery Manager and The Company Directors
At The Nursery School Company we create an encouraging environment where you can thrive and accomplish things that you may have never thought possible.We offer:
Generous Holidays – from 31 days a year inclusive of bank holidays
A day off for your birthday
Discounted Childcare
Uniform
CPD fund
Social events
Training:
Your full role and responsibilities will be set out by your employer
They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day
You will be working towards the Level 3 Early Years Educator Apprenticeship Standard, which includes:
Knowledge, Skills and Behaviours
Level 3 Diploma for the Early Years Educator
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency
Paediatric First Aid
Level 2 Functional Skills in maths and English (if required)
This will be delivered by your dedicated training provider, Realise.Training Outcome:
Our commitment to our employees is to ensure you are fully supported in reaching your potential
We continually invest in you and your development which is paramount to our success
Employer Description:Our beautiful Charlwood nursery is set in a stunning early 17th century Tudor country house in Charlwood, Crawley. Located in 4.5 acres of garden and woodland, the property retains many of its stunning original features, such as windows, fireplaces and Horsham stone roof whilst benefiting from being completely refurbished to our very high standards. Charlwood is a beautiful nursery which offers a warm and cosy home from home feel. The nursery features an all weather rear garden, sensory garden and onsite forest school.Working Hours :Monday to Friday, shifts to be confirmedSkills: caring,Communication Skills,Creative,Friendly,Initiative,Logical,Non judgemental,Organisation skills,Patience,Team working....Read more...
At St. George’s Nursery, we’ve been shaping little lives for over 30 years. Our nurseries are built on a foundation of care, dedication, and passion, which is reflected not only in the children we nurture but also in our incredible team. Many of our staff have been with us for 15 years or more, a testament to the supportive and welcoming environment we pride ourselves on creating.
We believe in fostering a workplace where every team member feels valued and empowered to grow. Join us and become part of a family that’s passionate about making a positive difference for children, families, and each other every day.
As a level 3 early years apprentice, you will assist the Nursery Manager in planning, preparing and participate in activities designed to meet the developmental needs of children in the group.
MAIN ACTIVITIES AND RESPONSIBILITIES
Regularly observe children to ascertain which activities are best suited to the needs of individual children and the group. Complete all relevant records that are required by the Early Years Foundation Stage and St George’s Nursery
To assist the nursery nurse/officer in planning, preparing, and participating in activities, in the group rooms and outdoors. Also, to provide activities to reflect equal opportunity
Assisting the nursery nurse/officer in implementing and evaluating the early years foundation stage
To provide and maintain a happy, caring and stimulating environment
Attend training sessions as required
Provide a high standard of hygiene – i.e. a clean, healthy and safe environment at all times for all children in the group, and within the nursery, reporting any concerns to a Senior Manager
If required, communicate and consult with parents, in a professional manner, about the day-to-day needs of children in the group; and know when to encourage the parents to talk to Senior Managers
Maintain positive relationships with parents of all children in the group / Nursery
To actively participate in all aspects of nursery life
Adequately communicate to other staff working different hours on all aspects of the days work with children
Actively contribute to discussions within the staff team
Attend staff meetings as required
Be familiar with current legislation relating to the profession and the Nursery e.g. The Children Act, Health & Safety, Special Needs, Equal Opportunities, GDPR etc
Be familiar with all emergency procedures, such as Fire drills
Training:Your full role and responsibilities will be set out by your employer. They will provide you with all the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:
Knowledge, Skills and Behaviours
Level 3 Diploma for the Early Years Educator
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid
Level 2 Functional Skills in maths and English (if required)
This will be delivered by your dedicated training provider, Realise.Training Outcome:Career Progression opportunities.Employer Description:St. George’s Nursery School, a family-owned business, started it’s journey in 1994. The founders wanted better quality childcare for their own children than was currently being provided in the Leicester area. They envisioned a nursery that went further than ordinary childcare; a nursery that would set children up for school; a nursery that would develop their educational, social, physical and emotional skills as well as their confidence.Working Hours :Monday to Friday - 40 Hours per week. Times to be confirmed.Skills: Attention to detail,Communication Skills,Creative,Initiative,Non judgemental,Organisation skills,Patience,Problem solving skills,Team working....Read more...
At St. George’s Nursery, we’ve been shaping little lives for over 30 years. Our nurseries are built on a foundation of care, dedication, and passion, which is reflected not only in the children we nurture but also in our incredible team. Many of our staff have been with us for 15 years or more, a testament to the supportive and welcoming environment we pride ourselves on creating.We believe in fostering a workplace where every team member feels valued and empowered to grow. Join us and become part of a family that’s passionate about making a positive difference for children, families, and each other every day.As a Level 3 early years apprentice you will assist the Nursery Manager in planning, prepare and participate in activities designed to meet the developmental needs of children in the group.MAIN ACTIVITIES AND RESPONSIBILITIES:
Regularly observe children to ascertain which activities are best suited to needs of individual children and the group. Complete all relevant records that are required by the Early Years Foundation Stage and St George’s Nursery
To assist the Nursery nurse/officer in planning, preparing, and participating in activities, in the group rooms and outdoors. Also, to provide activities to reflect equal opportunity
Assisting the Nursery nurse/officer in implementing and evaluating the early years foundation stage
To provide and maintain a happy, caring and stimulating environment
Attend training sessions as required
Provide a high standard of hygiene - i.e. a clean, healthy and safe environment at all times for all children in the group, and within the Nursery reporting any concerns to a Senior Manager
If required, communicate and consult with parents, in a professional manner, about the day to day needs of children in the group; and know when to encourage the parents to talk to Senior Managers
Maintain positive relationships with parents of all children in the group / Nursery
To actively participate in all aspects of nursery life
Adequately communicate to other staff working different hours on all aspects of the days work with children
Actively contribute to discussions within the staff team
Attend staff meetings as required
Be familiar with current legislation relating to the profession and the Nursery e.g. The Children Act, Health & Safety, Special Needs, Equal Opportunities, GDPR etc.
Be familiar with all emergency procedures, such as Fire drills
Training:Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:
Knowledge, Skills and Behaviours
Level 3 Diploma for the Early Years Educator
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid
Level 2 Functional Skills in maths and English (if required)
This will be delivered by your dedicated training provider, Realise.Training Outcome:
Career Progression opportunities
Employer Description:St. George’s Nursery School, a family-owned business, started it’s journey in 1994. The founders wanted better quality childcare for their own children than was currently being provided in the Leicester area. They envisioned a nursery that went further than ordinary childcare; a nursery that would set children up for school; a nursery that would develop their educational, social, physical and emotional skills as well as their confidence.Working Hours :Monday to Friday
40 Hours per week
Shifts to be confirmedSkills: Attention to detail,Communication Skills,Creative,Initiative,Non judgemental,Organisation skills,Patience,Problem solving skills,Team working....Read more...
At St. George’s Nursery, we’ve been shaping little lives for over 30 years. Our nurseries are built on a foundation of care, dedication, and passion, which is reflected not only in the children we nurture but also in our incredible team. Many of our staff have been with us for 15 years or more—a testament to the supportive and welcoming environment we pride ourselves on creating. We believe in fostering a workplace where every team member feels valued and empowered to grow. Join us and become part of a family that’s passionate about making a positive difference for children, families, and each other every day.
Level 3 Early Years Apprentice role:
As a Level 3 Early Years Apprentice, you will assist the Nursery Manager in planning, preparing, and participating in activities designed to meet the developmental needs of children in the group. Main activities and responsibilities:
Regularly observe children to ascertain which activities are best suited to needs of individual children and the group. Complete all relevant records that are required by the Early Years Foundation Stage and St George’s Nursery.
To assist the Nursery nurse/officer in planning, preparing, and participating in activities, in the group rooms and outdoors. Also, to provide activities to reflect equal opportunity.
Assisting the Nursery nurse/officer in implementing and evaluating the early years foundation stage.
To provide and maintain a happy, caring and stimulating environment.
Attend training sessions as required.
Provide a high standard of hygiene - i.e. a clean, healthy and safe environment at all times for all children in the group, and within the Nursery reporting any concerns to a Senior Manager.
If required, communicate and consult with parents, in a professional manner, about the day to day needs of children in the group; and know when to encourage the parents to talk to Senior Managers.
Maintain positive relationships with parents of all children in the group / Nursery.
To actively participate in all aspects of nursery life.
Adequately communicate to other staff working different hours on all aspects of the days work with children.
Actively contribute to discussions within the staff team
Attend staff meetings as required.
Be familiar with current legislation relating to the profession and the Nursery e.g. The Children Act, Health & Safety, Special Needs, Equal Opportunities, GDPR etc.
Be familiar with all emergency procedures, such as fire drills.
Training:Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:
Knowledge, Skills and Behaviours
Level 3 Diploma for the Early Years Educator
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid
Level 2 Functional Skills in maths and English (if required)
This will be delivered by your dedicated training provider, Realise.Training Outcome:Career Progression opportunities.Employer Description:St. George’s Nursery, a family-owned business, started its journey in 1994. The founders wanted better quality childcare for their own children than was currently being provided in the Leicester area. They envisioned a day nursery that went further than ordinary childcare; a nursery that would set children up for school; a nursery that would develop their educational, social, physical and emotional skills as well as their confidence.Working Hours :Monday to Friday, 40 hours per week. Shifts to be confirmed.Skills: Attention to detail,Communication Skills,Creative,Initiative,Non judgemental,Organisation skills,Patience,Team working....Read more...
At St. George’s Nursery, we’ve been shaping little lives for over 30 years. Our nurseries are built on a foundation of care, dedication, and passion, which is reflected not only in the children we nurture but also in our incredible team. Many of our staff have been with us for 15 years or more, a testament to the supportive and welcoming environment we pride ourselves on creating.We believe in fostering a workplace where every team member feels valued and empowered to grow. Join us and become part of a family that’s passionate about making a positive difference for children, families, and each other every day.As a level 3 early years apprentice you will assist the Nursery Manager in planning, prepare and participate in activities designed to meet the developmental needs of children in the group.
Main Activities and Responsibilities:
Regularly observe children to ascertain which activities are best suited to needs of individual children and the group. Complete all relevant records that are required by the Early Years Foundation Stage and St George’s Nursery
To assist the Nursery nurse/officer in planning, preparing, and participating in activities, in the group rooms and outdoors. Also, to provide activities to reflect equal opportunity.
Assisting the Nursery nurse/officer in implementing and evaluating the early years foundation stage
To provide and maintain a happy, caring and stimulating environment
Attend training sessions as required
Provide a high standard of hygiene - i.e. a clean, healthy and safe environment at all times for all children in the group, and within the Nursery reporting any concerns to a Senior Manager.
If required, communicate and consult with parents, in a professional manner, about the day to day needs of children in the group; and know when to encourage the parents to talk to Senior Managers• Maintain positive relationships with parents of all children in the group / Nursery.• To actively participate in all aspects of nursery life• Adequately communicate to other staff working different hours on all aspects of the days work with children.• Actively contribute to discussions within the staff team• Attend staff meetings as required.• Be familiar with current legislation relating to the profession and the Nursery e.g. The Children Act, Health & Safety, Special Needs, Equal Opportunities, GDPR etc.• Be familiar with all emergency procedures, such as Fire drills
Training:Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:
Knowledge, Skills and Behaviours
Level 3 Diploma for the Early Years Educator
Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid
Level 2 Functional Skills in maths and English (if required)
This will be delivered by your dedicated training provider, Realise.Training Outcome:Career Progression opportunities.Employer Description:St. George’s Nursery School, a family-owned business, started it’s journey in 1994. The founders wanted better quality childcare for their own children than was currently being provided in the Leicester area. They envisioned a nursery that went further than ordinary childcare; a nursery that would set children up for school; a nursery that would develop their educational, social, physical and emotional skills as well as their confidence.Working Hours :Monday to Friday - 40 Hours per week. Shifts TBC.Skills: Attention to detail,Communication Skills,Creative,Initiative,Non judgemental,Organisation skills,Patience,Problem solving skills,Team working....Read more...
Duties & Responsibilities:
Support the effective operation of the finance function by accurately processing routine financial transactions and records, under supervision, contributing to the production of reliable financial information for the organisation
Work as part of a team to process routine financial administration in line with established procedures, to support all departments of BCUSU and to develop an understanding of how the finance function supports organisational activities, services and decision-making
Assist with handling, checking and preparing financial documentation such as invoices, receipts and remittances
Accurately process purchases, sales and remittances to suppliers and contractors and input financial data into finance systems, ensuring completeness and attention to detail
Maintain orderly financial records and filing systems in accordance with data protection requirements and prepare statements and reports as required
Responsible for credit control, ensuring all monies are received within payment terms and recorded accurately, referring non-payers to relevant department contacts and escalating to manager in line with procedure
Reconcile orders with invoices, following up anomalies with internal budget holders and external contractors and suppliers, and contributing to the accuracy of financial information at month-end
Use finance systems, controls and procedures correctly and securely, ensuring financial data is accurate, compliant and handled in line with organisational, legal and regulatory requirements
Use finance and accounting software and spreadsheets to support routine accounting tasks and ensure they are being progressed within a timely manner and to meet month-end deadlines
Follow internal financial procedures, controls and approval processes and support internal BCUSU staff to do the same
Check own work and assist in identifying errors or inconsistencies in financial data, escalating issues in line with agreed procedures
Review the use of financial information in day-to-day operations of the commercial outlets to ensure accuracy and its use to support decision-making
Liaise with budget holders regarding queries or discrepancies relating to their budgets, providing spreadsheets or reports as required and developing an understanding of budget management within different parts of the organisation
Provide analysis and evidence as requested by External Auditors during year end process, under supervision, and develop awareness of organisational governance, structures and regulatory requirements
Develop the knowledge, skills and behaviours of a Finance Assistant through completion of the Level 2 apprenticeship, reflective learning, feedback, and active contribution as a collaborative member of the finance team
Complete the Level 2 Finance Assistant apprenticeship, meeting all training, assessment and portfolio requirements and reflect on performance to identify learning and development needs
Plan and review workload with the Finance Supervisor to meet agreed deadlines
Work collaboratively with finance team colleagues to support timely and accurate processing of tasks and provide support to others
Training:
Accounts or Finance Assistant Level 2 Apprenticeship Standard
Training Outcome:
While a full-time position with the company after completing the apprenticeship isn’t guaranteed, you’ll gain a broad set of transferable skills and valuable experience within a supportive team environment
This will place you in a strong position to pursue further career opportunities, either within the company or elsewhere in the industry
Employer Description:Birmingham City Students’ Union (BCUSU) is your student-led union—here from day one to enrich every part of university experience. As an independent charity working alongside Birmingham City University (BCU), we exist to advocate for all students and enhance your academic, social, and personal journey. BCUSU is an equal opportunity employer that is committed to diversity and inclusion in the workplace.Working Hours :Total hours per week: 35 including training at college.
Agile Working Policy:
Flexi-time allows employees to set their own start and finish times, with line manager approval, provided they work core hours 11.00am - 2.00pm and meet business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Main Duties:
Provide day-to-day administrative support to the Interim Federation Business Manager and Admin/Finance Officer
Maintain a high level of confidentiality regarding staff and pupil information
Maintain, update, and file HR records both electronically and in hard copy
Assist with recruitment administration in line with school policies and safeguarding procedures
Input and retrieve information using the school’s Management Information System (MIS)
Type and prepare correspondence including emails, letters, memos, reports, and staff briefing notes
Answer and make telephone calls professionally and efficiently
Copy, laminate, scan, and prepare documents as required
Arrange meetings, manage paperwork, and maintain electronic diaries
Learn how to take accurate minutes during meetings and transcribe them
Support the Senior Leadership Team and Interim Federation Business Manager with projects, publications, and documentation
Provide front-office cover for absent colleagues when required
Liaise with external agencies and suppliers where appropriate
Prepare meeting rooms and refreshments for visitors and meetings
Support the Admin/Finance Officer with processing requisition orders and purchase orders
Check orders for accuracy and distribute documentation to suppliers and budget holders
Assist with invoice processing in accordance with Local Authority and School Financial Handbook procedures
Investigate and resolve supplier invoice queries and arrange returns, refunds, or credit notes
Respond to queries from suppliers, budget holders, staff, and debtors
Chase outstanding payments from parents and staff
Help monitor school stock supplies and support cost-effective ordering procedures
Distribute stock and supplies to staff members
Support the school during pupil lunchtimes when required
Undertake any other reasonable duties as directed by the school
Training:As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme. This will typically include:
Study towards a Level 3 Business Administrator Apprenticeship Standard
On-the-job training and mentoring from experienced school professionals
Regular review meetings to support progress and development
Training in school administration, finance systems, and education-sector processes
Training Outcome:Potential full-time employment opportunities within school administration or finance for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 8:30am - 3:00pm (30-minute break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
This is an exciting opportunity to begin a career within sport, childcare and education while gaining valuable qualifications and practical experience within real school and nursery environments.
The apprentice will become part of the coaching and operations team, supporting the delivery of sports, physical activity and childcare provision across schools, nurseries, holiday camps and community programmes throughout Essex and Outer East London.
The organisation works closely with primary schools, nurseries, parents and local communities to provide safe, engaging and high-quality activities that help children stay active, build confidence and develop important life skills.
The successful candidate will support and deliver a wide range of activities including PE lessons, after-school clubs, breakfast clubs, wraparound care, holiday camps, early years sport sessions and community sports provision. Sessions may include football, multi-sports, athletics, dodgeball, basketball, dance, ninja warrior activities and team-building games.
The apprentice will report directly to senior members of the leadership and operations team, including the Director, Operations Manager and senior coaches. On a daily basis, they will work closely with coaches, teachers, nursery practitioners, school staff, parents and children.
Responsibilities of a Sports Coach and Education Practitioner Apprentice:
Assist with the planning and delivery of fun, safe and engaging sports sessions and childcare activities
Support PE lessons, after-school clubs, breakfast clubs, wraparound care and holiday camps
Set up, organise and pack away sports equipment safely and efficiently
Encourage children to participate, build confidence and stay physically active
Support children’s behaviour, wellbeing and engagement during sessions
Help create an inclusive environment for children of all ages and abilities
Follow safeguarding, health and safety, and company procedures at all times
Work professionally with schools, nurseries, parents, colleagues and children
Support registration, sign-in and general session organisation
Assist senior coaches with delivering high-quality activities across a variety of sports
Maintain a positive attitude and professional appearance while representing the company
Attend training, team meetings and development opportunities
Learn and develop coaching, leadership, communication and childcare skills throughout the apprenticeship
Training:
The apprentice will complete training in the workplace, supported by regular sessions with The Educationwise Academy Ltd
Training will take place alongside practical experience across schools, nurseries, wraparound care settings, holiday camps and community sports provision in Essex and Outer East London
The apprentice will receive workplace mentoring, tutor support and regular progress reviews throughout the apprenticeship
Training Outcome:
After successful completion of the apprenticeship, there may be opportunities to progress into roles such as Sports Coach, Activity Leader, Childcare Assistant, Wraparound Care Assistant, Holiday Camp Coach, Early Years Sports Coach or Community Sports Coach
The apprentice may also progress into further training in sport, childcare, education, coaching or leadership
Employer Description:At Robwhen Coaching Limited, trading as Super Star Sport Outer East London, we are passionate about keeping children fit, healthy, active and engaged through high-quality sports and childcare provision. We work within schools, nurseries and local communities delivering PE lessons, wraparound care, holiday camps, after-school clubs, early years sport sessions and specialist coaching activities.
Our mission is to create fun, safe and inclusive environments where children can develop confidence, teamwork, resilience and a lifelong love for physical activity. We support children of all abilities and ages, with a strong focus on early years development and positive experiences through sport.
An apprentice joining our team will gain hands-on experience working with children in real educational and sporting environments, supported by experienced leaders and coaches. They will have the opportunity to develop coaching, childcare, communication, safeguarding and leadership skills while making a genuine difference within local schools and communities.Working Hours :Working week will vary depending on school bookings, wraparound care, holiday camps and community sessions. Typical working hours will fall between Monday to Friday, 7:30am - 6:00pm, with shifts scheduled within these times.Skills: Communication skills,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
You will gain experience across all three nursery rooms as part of your qualification, although you may be primarily based in one. You will work alongside experienced practitioners who will guide and support you throughout your apprenticeship and employment.
In the Under 2’s room, you will support babies and toddlers in a safe, nurturing environment, assisting with daily care routines and contributing to their early development.
Within the 2–3 year old room, you will help deliver structured and free-play activities while encouraging independence and social skills.
In the Pre-School room, you will support planned activities in line with the EYFS, helping to prepare children for a smooth transition into primary school.
Day-Day Responsibilities:
Follow all nursery policies and procedures at all times, ensuring the safety and wellbeing of all children
Support the daily running of the setting by tidying and cleaning after activities and mealtimes, maintaining a safe and organised environment
Set up and clear away indoor and outdoor activities, contributing ideas for engaging learning experiences
Communicate effectively with children, colleagues and parents to ensure clear information sharing and positive relationships
Work collaboratively with the staff team, taking guidance and support to aid your development
Keep up to date with coursework set by the training provider and regularly update your manager on your progress
Training:
At Shaping Lives, we are dedicated to one mission: helping nurseries like yours nurture future generations through high-quality early childhood education
As a trusted training provider, we specialise in developing skilled, passionate educators who make a meaningful difference in the lives of children aged 0-5
Whether you're looking to enhance your current team's skills or recruit new talent, we’re with you every step of the way
Upon completion of this 12 month Apprenticeship, you will have obtained your Early Years Practitioner apprenticeship Level 2 Apprenticeship
Training Outcome:
There is a possibility of being offered a full time role after successful completion of the apprenticeship
Employer Description:Silkwood Private Day Nursery & Creche is a privately owned facility situated within the Total Fitness Centre just off the roundabout junction 40 of the M1. We offer full-day or sessional care for children aged 0-5 years in the Day Nursery to both members and non-members of the gym.
Our aim at Silkwood is to provide quality affordable childcare. The setting is on one level, open plan and air-conditioned which is both secure and safe.
Our objective is not only to provide a stimulating, caring environment but to also offer a wide range of educational activities to prepare our children for the national curriculum and to set them on the road to being happy, enthusiastic, inquisitive individuals.Working Hours :3 Days Per Week (Shifts Range between Monday- Friday (7:30-18:00)Skills: Creative,Patience,Teamworking,....Read more...
Speak with clients to understand their travel needs, preferences and budget
Assist customers in finding suitable package holidays or creating independent travel itineraries
Recommend and sell additional travel products and services, including car hire, airport lounges and excursions
Make bookings and process payments using online booking systems
Keep clients informed of any travel updates, including cancelled or rescheduled flights
Arrange refunds where required and handle customer feedback in a professional manner
Support the team in achieving branch and sales targets
Assist with branch promotions, brochure organisation and window displays
Carry out daily banking and other routine branch tasks
Complete administrative duties, including ticketing and travel documentation
Communicate with clients confidently in person, over the phone and by email
Attend external events and training opportunities where possible to broaden product and destination knowledge
Training:
This apprenticeship forms part of a formal qualification. On successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record
Working with our chosen training provider, you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online, face to face, both individually and as part of a classroom, to ensure you have an enhanced experience
You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
Learning first-hand from training specialists and peers, you can become a fully-fledged Travel Consultant in a little over a 12-month period
Training Outcome:On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.Employer Description:The Prestbury Travel Group is one of the few truly independent, family-owned luxury travel operators in the UK. Our philosophy is to offer inspirational holidays, expert guidance, personalised service, and competitive prices. From the first enquiry to the client’s return home, we aim to provide a seamless and exceptional travel experience.
Our clients return time and again because of the personal care and attention we provide. Our teams brings unrivalled destination knowledge, having travelled extensively, and ensures clients receive expert advice and guidance through every stage of the booking process.Working Hours :Monday - Friday: 9am - 5.30pm, Saturday: 9am - 4pm. 5 working days a week; Monday - Saturday. Breaks to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Geography....Read more...
