Call Centre Operator Jobs   Found 2 Jobs, Page 1 of 1 Pages Sort by: Relevance Date

CCTV and Alarm Monitoring Operator

CCTV and Alarm Monitoring Operator Location: Doncaster (DN9 3FL)Starting Salary: £28,000 per annum + BenefitsHours: 12-hour shifts | 4 on / 4 off | 24/7 operationNo previous security experience required - full training providedLooking for a role where every shift is different and your decisions genuinely matter?Doncaster Security Operations Centre (DSOC) is looking for Alarm Monitoring Operators to join its professional control room team. Whether your background is in customer service, call handling, administration, dispatch, security, logistics or another fast-paced environment, this could be an excellent opportunity to develop a long-term career within a professional security operations centre.Full training is provided, and the business will fund your SIA CCTV Operator Licence following successful completion of your induction and training programme.Benefits Competitive starting salary of £28,000 per annum4 on / 4 off shift pattern offering regular time off throughout the yearPension schemeMedical costs coverLife insuranceFull training providedSIA CCTV Operator Licence fully fundedStable long-term career opportunityProfessional and supportive working environment About Doncaster Security Operations CentreThe Doncaster Security Operations Centre (DSOC) provides professional alarm monitoring and security response services 24 hours a day, 365 days a year.The team monitors alarm systems, assesses incidents and coordinates appropriate responses with emergency services, customers and internal teams. It is a fast-paced environment where attention to detail, communication skills and sound judgement are critical.Role overview Working within a dedicated control room environment, you will: Monitor alarm systems and security platforms within the Alarm Receiving CentreRespond to fire and intruder alarm activations in line with company proceduresAssess incidents and determine the appropriate responseLiaise with Police, emergency services, customers and internal teamsMaintain accurate incident reports and operational logsProvide a professional and courteous telephone response serviceIdentify and report equipment issuesCarry out daily, weekly and monthly operational checksEnsure effective handovers between shiftsMaintain strict information security and data protection standards Every shift brings something different. You could be responding to alarm activations, coordinating emergency responses, communicating with customers, liaising with emergency services or monitoring systems that protect businesses and properties across the UK.The Ideal CandidateWe welcome applications from candidates with experience in: Customer serviceCall centresAdministrationSecurityDispatch or control room environmentsLogistics and transport coordinationEmergency response environmentsOther roles requiring attention to detail, communication skills and sound judgement You will also have: Excellent communication skillsStrong attention to detailGood IT skills, including Microsoft Word and ExcelThe ability to remain calm and focused under pressureStrong problem-solving and decision-making skillsA professional and reliable approachThe flexibility to work days, nights, weekends and bank holidays as part of a 24/7 rota Security Clearance & TrainingSuccessful candidates will be required to undergo BS7858 security screening and vetting.Following successful completion of training and induction, DSOC will fully fund your SIA CCTV Operator Licence, providing an excellent opportunity to gain a recognised industry qualification.Ready to apply?If you are looking for a stable, rewarding role where your judgement, communication skills and attention to detail make a real difference, we'd love to hear from you.Apply now with your updated CV.Interviews will take place on-site in Doncaster (DN9 3FL).   INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...

Critical Operations Technician

Critical Operations Technician (Data Centre) 📍 On-site | Competitive Pay | Mission-Critical Environment Power the Infrastructure That Powers the World An industry-leading data centre operator is looking for a Critical Operations Technician to join its growing team. This is an opportunity to work at the heart of a high-performance, always-on environment, where your expertise directly impacts uptime, resilience, and operational excellence. If you thrive in fast-paced, hands-on technical roles and want to be part of a team that keeps critical infrastructure running 24/7 — this role is for you. What You’ll Be Doing As a Critical Operations Technician, you’ll take ownership of the day-to-day running of a mission-critical facility, ensuring all systems operate safely, efficiently, and without interruption. 🔧 Hands-On Technical Work - Operate, monitor, and maintain electrical, mechanical, and control systems - Quickly diagnose and respond to faults, alarms, and system abnormalities - Execute planned and reactive maintenance to the highest standards ⚡ Electrical Systems - Work across critical power infrastructure, including: - UPS systems - Switchgear - PDUs and RPPs - Support power distribution from utility to customer load ❄️ Mechanical & Cooling Systems - Maintain complex cooling systems such as: - Chilled water plants - CRAH/CRAC units - HVAC and air-side systems - Chillers and fan wall systems 🔥 Fire Life Safety - Oversee fire detection and suppression systems, including: - Pre-action and wet sprinkler systems - Ensure full compliance with safety standards 📊 Optimisation & Improvement - Analyse system performance and identify efficiency improvements - Contribute to continuous improvement across the facility - Support upgrades and infrastructure projects 🏢 Site Operations - Conduct routine inspections and facility walkdowns - Maintain accurate logs and maintenance records (CMMS) - Support incident response, reporting, and root cause analysis What We’re Looking For ✅ Essential Experience - 1–5 years in a data centre or mission-critical environment - Strong working knowledge of: - Electrical systems (UPS, transformers, ATS/STS, distribution) - Mechanical systems (cooling infrastructure, HVAC, chillers) - Experience with BMS/monitoring systems and CMMS platforms - Ability to stay calm and effective under pressure ⭐ Desirable - Experience in highly structured environments (e.g. military, critical engineering) - Relevant technical qualifications or degree What’s In It For You - 💰 Competitive hourly rate ($40–$44) - 📈 Work with cutting-edge, high-availability infrastructure - 🧠 Opportunity to develop deep expertise in mission-critical environments - 🤝 Join a collaborative, high-performing team - 🛡️ Comprehensive benefits package Working Environment - 24/7 operational facility — shift work required (including nights/weekends/on-call) - Hands-on, physical role in a live technical environment - High-impact position where your decisions matter Why Apply? This is more than a maintenance role — it’s a chance to be part of the backbone of the digital economy. Every system you maintain supports businesses, cloud platforms, and critical services worldwide. If you’re ready to step into a role where performance, reliability, and teamwork are everything, we want to hear from you. ....Read more...