As part of a team, you’ll provide 1st line technical support; answering support queries via phone and email.
As part of a team, check and maintain customer backups.
Occasionally visit customer sites with a member of the team to provide onsite troubleshooting, support and hardware/software installations.
As part of a team, take ownership of user faults and requests and be proactive when dealing with user issues.
As part of a team, log every fault and request as a separate ticket on the ticket logging system.
As part of a team, support users in the use of computer equipment by providing necessary training and advice.
As part of a team, arrange for external, third-party technical support where problems cannot be resolved in-house.
To log all actions and time, in real-time, on the appropriate customer ticket
To account for at least 6 hours per day via the ticketing system.
As part of a team, work on all tickets according to SLA events and priority.
Proactively communicate with the customer by phone and via the ticket during the life cycle of the support fault or request.
Follow and adhere to all of the appropriate, documented procedures for all repeatable tasks.
Training Outcome:Calder IT has previously taken on apprentices within the business. These apprentices still form part of the business. It is anticipated that following the successful completion of the apprentice course a job offer will be made. (subject to terms and conditions).Employer Description:Calder IT provide a range of IT Related services to business across the UK. These services included, day to day Pro-Active IT Support, Internet Connections, Voice Services, Cyber Essential Assessments, IT consultancyWorking Hours :Monday – Friday
Split across 3 shifts Early 8am – 4:30pm Day Shift 8:30am – 5:00pm, late shift 9:30am – 6:00pm.Skills: Communication skills,Team working,Initiative,Excellent telephone manner.,Excellent customer service....Read more...
Speaking with customers via phone and email in a polite, professional manner
Using our CRM system to log data, update customer records, and track interactions
Preparing and sending quotes for customer orders
Assisting with order processing and basic administrative tasks
Working closely with the sales and operations teams to ensure excellent service
Learning how to manage enquiries, resolve customer issues, and build relationships
Use of bespoke software and internal applications
Data entry
Any other administrative duties upon request
Training:
Level 3 Business Administration Apprenticeship Standard
Training is delivered through remote delivery into the workplace, so access to a laptop is essential
Training Outcome:After successful completion of the apprenticeship there is opportunity to progress into a full-time assistant role with the company.Employer Description:Xpress Fuel are one of the largest independent fuel suppliers, providing fuel cards and bulk fuel deliveries across the UK within a 24 – 48 hour turn around.Working Hours :Monday to Friday, 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Speaking with customers via phone and email in a polite, professional manner
Using our CRM system to log data, update customer records, and track interactions
Preparing and sending quotes for customer orders
Assisting with order processing and basic administrative tasks
Working closely with the sales and operations teams to ensure excellent service
Learning how to manage enquiries, resolve customer issues, and build relationships
Use of bespoke software and internal applications
Data entry
Any other administrative duties upon request
Training:
Level 3 Business Administration Apprenticeship Standard
Training is delivered through remote delivery into the workplace, so access to a laptop is essential
Training Outcome:After successful completion of the apprenticeship, there is the opportunity to progress into a full-time assistant role with the company.Employer Description:Xpress Fuel are one of the largest independent fuel suppliers, providing fuel cards and bulk fuel deliveries across the UK within a 24 – 48 hour turn around.Working Hours :Monday to Friday, between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
What you’ll do:
Communicate with customers by phone and email, responding to enquiries and providing excellent service.
Manage the intercom system and greet customers at the trade counter.
Handle courier queries and delivery updates.
Process sales orders and quotes using our sales software (SAGE).
Provide after-sales support to ensure customers are satisfied.
Providing support to the management team with miscellaneous administrative tasks.
Training:The apprentice will work towards the Business Administrator Standard. This will be delivered through group training once a month at our centre in Newbury and 1-1 training and review meetings.
Maths and English Functional Skills will be delivered either remotely or in person if required.Training Outcome:Ongoing training and development are encouraged. This is a great starting point to build a technical sales career.Employer Description:About Beninca UK:
Beninca UK, a satellite branch of Automatismi Benincà SpA, was formed in February 2010. With a vast amount of experience of the gate automation industry, our knowledgeable and friendly staff are always here to help. Situated in Newbury, Berkshire we are well located to serve the whole of England, Scotland and Wales with the best before and after sales service in the industry. With the backing of Beninca Group PLC based in Northern Italy we have some of the most innovative and reliable gate automation and access control products there are to offer. Our strategy is simple, we offer quality, reliable products to industry professionals but what sets us apart from our competition is our focus on customer service. Our customers are the most important aspect of our business, we are dependent on you, you are not dependent on us. We keep things simple and have the flexibility to offer the personal touch to our before and after sales service.Working Hours :Monday to Friday between 8.30am/9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Professional,Methodical....Read more...
This role forms a key part of the team and, as such, you will be involved in the day-to-day administration of wealth management.
Your duties will include:
General Office Support - taking phone calls, enquiries, requests, greeting visitors who visit the office/offering refreshments and managing incoming mail
Client Correspondence - Drafting emails, letters and other documents for clients
Data Entry & Record Keeping - Entering data and maintaining client records on the company software system with a view to learning how to produce our client valuation/review packs
Document Management - Typing, photocopying, scanning documents
Office Supplies - Monitoring and ordering office supplies, ensuring reception area is tidy
Processing - Processing new business applications for clients and requesting illustrations from providers
Training:
As part of the apprenticeship, you will complete the Level 3 Business Administrator Apprenticeship Standard
You will receive a grade Pass or Distinction on completion
The delivery will take place in the workplace and the final exams at one of East Sussex College's campuses
The apprenticeship will be delivered fully in the workplace, and you will have assessor meetings every 4-6 weeks and workplace reviews every 10-12 weeks to monitor your progress. There will also be monthly workshops
Training Outcome:
Potential permanent full-time employment on successful completion of the apprenticeship
Employer Description:For over 35 years, Perspective has provided expert, specialised financial planning and wealth management advice to clients. The Bexhill-on-Sea office is one of Perspective’s 53 offices across the UK.Working Hours :Monday to Friday 9am-5pm. 1 hour lunch each day.Skills: Adaptability,Organisational Skills,Good communication,Confident with IT software,Experience with Word and Excel....Read more...
Key duties:
Support the production planning department in raising and distributing work orders
Confirming working progress stock counts
Closing scrapped work orders or lost customer orders
Supporting the sales coordinator by updating system information with current and forecasted customer demand
Providing stores with dispatch notes and paperwork
Providing holiday cover and sickness absence across the production planning and sales departments
Taking phone calls
Answering emails
Filing
General Housekeeping
Training:This is a Business Administration Level 3 apprenticeship which is delivered over an 18-month period. You will be required to attend an initial induction period and training workshops at the training site, In-Comm Training Services in Aldridge, WS9 8UG, followed by monthly assessor visits to you in your company.Training Outcome:Potential full-time position after the successful completion of the apprenticeship Employer Description:ATC Drivetrain UK Ltd, headquartered in Cannock, Staffordshire, is part of the global ATC Drivetrain group, a leader in the remanufacturing of automotive powertrain and drivetrain systems. Established originally as ATP in 1969 and later integrated into ATC in 2019, the Cannock facility focuses on remanufacturing and servicing electronic control units (ECUs), ABS modules, instrument clusters, hybrid batteries, and associated diagnostic equipment.Working Hours :Monday to Thursday 8.00 am - 4.30 pm
Friday 8.00 am - 2.00 pmSkills: Communication skills,IT skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Physical fitness....Read more...
During your role as a Business Administration Apprentice, you will undertake a variety of administrative and clerical procedures to support the efficient running of Pro Help Limited. Your day-to-day duties will include:
Perform a wide range of administrative and office support activities for the department and/or managers and supervisors to facilitate the efficient operation of the organisation
Answer, screen, and transfer inbound phone calls, taking messages when necessary
Greet and assist visitors, ensuring they sign in and out and providing them with any necessary information or assistance
Sort and distribute incoming mail and prepare outgoing mail for pickup or courier
Schedule and coordinate meetings, appointments, and travel arrangements for managers or supervisors
Maintain electronic and hard copy filing system, ensuring documents are organised and easily accessible
Perform data entry tasks, including updating and maintaining databases, spreadsheets, and other records
Assist with basic bookkeeping tasks using QuickBooks or similar software
Order office supplies and maintain inventory levels to ensure adequate stock is available
Training:
Business Administration Qualification. (All learning is delivered online/ remote)
Training Provider: LMP Education (rated 1st best UK training provider)
Functional Skills English and maths if required
Training Outcome:
Completion of the Level 3 qualification and potentially a permanent position
Employer Description:Pro Help Limited specialise in providing quality Nursing and Home Care services to private clients, NHS in the East Midlands, residential homes, and local councils. Our staff are trained to help adults who are:
• Elderly
• Recovering from illness or surgery
• Terminally ill
Our staff are able to assist adults who have:
• Physical disabilities
• Learning disabilities
• Challenging behaviourWorking Hours :Monday to Friday, between
8.00am- 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
This is a fantastic opportunity for an eager learner to build valuable skills in a dynamic environment while supporting our operations. As a Contractor Care Assistant, you will be working alongside our experienced team to manage enquiries, assist with administrative duties, and gain hands-on experience with CRM systems and contractor care processes.
Key Responsibilities:
• Assist with day-to-day tasks while learning how to manage a high volume of phone calls and email enquiries.
• Support the onboarding team in keeping contractor records organised and up to date via our CRM system.
• Communicate with workers, agencies, and internal teams to resolve queries efficiently and effectively.
• Assist the Contractor Care Manager with ad-hoc tasks as needed, gaining exposure to various aspects of the role.
• Learn and ensure compliance with company policies and procedures.
Training:Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider)Training Outcome:Completion of the level 3 qualification and potentially a full time role Employer Description:Generate FS Ltd is an umbrella company managing payments for workers within the teaching and medical sectors. We provide effective, accurate, and compliant services to both our workers and agencies. We are looking for a motivated, enthusiastic, and detail-oriented individual to join our Contractor Care team.Working Hours :Monday – Thursday 9am – 5:30pm & Friday 9am – 5pm (Monday – Wednesday: Remote work & Thursday, Friday: Office based)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
Act as first point of contact for residents reporting repairs via phone, email, or online systems
Log all repair requests accurately using the Housing Association’s repairs management system
Schedule and allocate repair jobs to internal operatives or external contractors
Ensure tenants are informed of appointment times, delays, or follow-ups
Process and monitor work orders, including urgent, routine, and planned repairs
Support the team in analysing repair trends and contractor performance
Handle invoice checking and purchase order administration where required
Maintain accurate and up-to-date records of all communications and repairs activity
Escalate issues such as repeat repairs, access problems, or safeguarding concerns
Support delivery of cyclical and compliance works
Assist with tenant communications, feedback surveys, and service improvement actions
Training:This apprenticeship is delivered as a weekly day release at our campus in Stratford, E15.
Level 3 Business Administrator Standard
Behaviour, Skills and Knowledge
Training Outcome:There is an opportunity to secure a permanent position after successfully completing the apprenticeship. Employer Description:We are committed to making sure that we are a great landlord by offering affordable, well maintained and managed homes
We are also focused on building more homes so as many people as possible can meet their housing needs in the East End of London.
The name Gateway Housing Association is a reflection of:
Our belief that decent affordable housing is the gateway into a good quality of life for people on below average incomes.
Tower Hamlets having traditionally been a gateway for migrant communities entering the UK.
Gateway Housing Associations also operates in East London, which forms part of the Thames Gateway region.Working Hours :Monday to Friday 9.00am to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Account Manager / Business Development Executive- Food/Drink Manufacturing Bristol Based Office / Hybrid working (2/3 day split) £45/50K DOE + Bonus Scheme/car allowance (£6k), mobile phone, laptop 11% pension / 2 x Death in ServiceAs a Business Development Manager you will have overall responsibility for management of the relationship between my client and its customers - new and existing. You will constantly strive to better understand customer demands and plan how to meet them, generating sales for the company as a result.The prime objectives of the role are to: - To foster the relationship between the company and the customer as well as handle any projects, accounts or issues that might be relative to that client ·To increase company sales and profit margin ·To increase the company active customer base ·To continually improve customer retention ·To meet annual team and individual budget as set by the SMTUK and International travel will be requiredAccount Manager / Business Development Executive Responsibilities: ·Account management, retention and development of specific portfolio of accounts and markets ·Organise and attend commercially focussed meetings with customers and prospects ·Follow-up and convert to sale qualified leads through management of sales pipeline ·Establish new and maintain existing relationships with buyers and key decision makers ·Introduce Technical & R&D/NPD teams to existing and prospect customer base ·Develop new relationships with new clients be they direct customers or potential agents and distributors ·Contribute to external marketing communications where required ·Utilise, review and update the client database ·Update CRM system to channel opportunities through sales pipeline process ·Network with potential business partners and distributors and present evidence to line manager ·Prepare and deliver presentations ·Develop a level of technical knowledge appropriate to the role ·Co-ordinate and manage the annual sales event calendar ·Co-ordinate and chair monthly commercial meeting ·Manage and maintain product list in line with company sales orders and business needs (alongside Technical Data Lead)Account Manager / Business Development Executive Skills / Experience Required:
2+ years in Sales / Business Development, ideally in the food industryExcellent communication and negotiation skills at all levelsStrong commercial awareness and analytical skillsSelf-motivation with excellent time managementExperience of planning and managing field visitsProven ability to build and influence relationships.A team player with a customer-first attitude
If the role is of interest, then please send your CV todayKey words: Sales Development Manager, Sales Manager, Key Account Manager, National Account Manager, Food Industry Sales, Business Development Manager ....Read more...
An opportunity has arisen for a Warehouse Operative / Van Driver to join a reputable manufacturing company specialising in the design and production of automotive components and accessories, particularly for original equipment (OE) applications.
As a Warehouse Operative / Van Driver, you will be supporting warehouse operations and occasional driving duties as part of a hands-on logistics team. This full-time permanent role offers a salary of up to £26,000 and benefits.
You will be responsible for:
* Operating Counterbalance Forklift Trucks for loading and unloading tasks
* Using Reach Trucks within stores and despatch areas
* Accurately booking in goods using a computer system
* Picking stock items in line with detailed kitting requirements
* Performing general stores and stockroom duties
* Driving the company van when needed (clean driving licence required)
* Assisting with regular stock checks and resolving stock discrepancies
* Following all workplace health, safety, and environmental standards
What we are looking for:
* Previously worked as a Warehouse Operative, Warehouse Assistant, Warehouse Operator, Van Driver, Driver, FLT Driver or in a similar role.
* Ideally have experience with Counterbalance forklifts and Reach Truck
* Strong numeracy and literacy skills for handling stock documentation
* Good attention to detail and ability to work to high standards
* Clean UK driving licence
Shift:
* Monday to Friday: 8am - 4pm
* 30 minute unpaid lunch and 10 minute paid tea break.
What's on offer:
* Competitive salary
* Company pension scheme
* Life assurance cover
* On-site parking
* Eye care vouchers
* 25 days annual leave + bank holidays
* Death in Service (2 x annual salary)
* EAP program
* Free tea, coffee, sugar and milk
This is a great opportunity to join a respected organisation offering long-term stability and excellent team culture.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Do you have previous experience as a Funeral Arranger? Or perhaps you've worked as an Events Coordinator or similar roles and have cross-transferable skills?No previous funeral experience is necessary, as training 'on the job' with regards to the funeral industry will be provided.You will be compassionate, organised, and confident working closely with bereaved families.Welham Jones is an award winning family run funeral business in the local area of West Kent and South East London.Main Duties as Funeral Arranger and Coordinator:In this role, you will be required to handle deceased remains.Arrange and take responsibility for funerals in the Sevenoaks branch whilst coordinating workloads with other branches and team members.Administration:
Complete all administrative tasks needed to be fulfilled for a funeralArranging the funeral from start to finishCompleting all relevant paperwork and documentation correctly and in a timely mannerManage branch & oversee its runningLiaison and Support OfficerUnderstanding the families' requirementsBeing willing and able to view deceased in the Chapel of Rest and show the deceased to grieving families and friendsSupport bereaved mourners during Chapel viewingsOrganise the funeral like any life eventLiaising with all external suppliers to ensure crematoria/cemeteries, church, floral tributes, ministers/clergy etc. are all arranged and confirmed for the funeral serviceAssisting families while they are at our branch and escorting them to the chapel of rest
Telephone Cover:
Participate in the on call out of hours phone rotaTelephone etiquette - Taking first-time calls from bereaved families and guiding them through the process at a difficult time
Networking:
Attend local events & build relationships with local families and promote the branch locally
About You:Essentials for the role:
3 - 5 years' experience of working in a busy office environment with minimal supervisionOpen and empathetic personalityAttention to detailMultitasking and administration in a busy office environmentCustomer relationship building skills and willing to prioritise customer needs during a vulnerable timeAbility to work out of multiple system applicationsGood to high literacy and numeracy skillsIT abilities - MS OfficeClean UK driving licenceProof of eligibility to work in the UK
Preferred skills and attitude:
Personally engage with the local community through networking avenues
Job Details:
Location: Sevenoaks predominantly, but ability and willingness to work out of other branches in West Kent and South East London.Salary: £26-28K per annumReports to: Business Development Manager & Senior Funeral DirectorHours of work: Full time 9 AM - 5PMFixed term contract: 12 months
Apply today to become a trusted presence for families in need-because at Welham Jones, we believe every life deserves to be honoured with dignity and care.....Read more...
AOV Service Engineer – London (SE1)Location: London SE1Salary: £40,000 – £47,000 + Company Van + Bonus + Benefits CBW Staffing Solutions are currently recruiting on behalf of a leading name in the fire safety sector, who are seeking an experienced and motivated AOV Service Engineer to join their expanding team in London. With over 35 years of industry expertise and a reputation for excellence, this is a brilliant opportunity to join a well-established business that’s growing year-on-year. The Opportunity: You will play a key role in delivering high-quality servicing, maintenance, and fault diagnosis of AOV (Automatic Opening Vent) systems across a variety of residential and commercial properties. The successful candidate will ensure critical life safety systems are fully operational, compliant, and aligned with industry regulations. This is a field-based role offering autonomy, variety, and the chance to be part of a supportive and forward-thinking team, with access to genuine career progression and development opportunities. Key Responsibilities:Carry out service, maintenance, and repairs on AOV and smoke ventilation systemsDiagnose system faults and perform necessary repairs or component replacementsEnsure all work is compliant with BS5839, BS5266, and BS7671 standardsParticipate in a 1-in-4 out-of-hours call-out rotaMaintain accurate reports, timesheets, and documentationLiaise professionally with building/property managers and internal teamsSupport reactive maintenance and project delivery when requiredKey Requirements:Proven experience with AOV systems and associated componentsStrong working knowledge of smoke control systems, dampers, inverters, and detection devicesExcellent fault-finding and problem-solving abilitiesIT literate with good reporting and communication skillsAbility to work independently and manage workload effectivelyCalm under pressure with a professional appearance and attitudeFull UK Driving Licence is essentialElectrical engineering background highly desirableStrong understanding of BS5839 and BS7436What’s On Offer:Basic salary between £40,000 – £47,000 (depending on experience)Monthly performance-based bonus schemeFully equipped company vanMobile phone, uniform, PPE, tools, and testing equipment providedPrivate medical insuranceOvertime opportunitiesA chance to join a reputable business with long-term growth and development prospectsInterested?If you're a skilled AOV Engineer looking to take the next step in your career, apply now to speak with the CBW team and learn more about this exciting opportunity with a recognised industry leader.....Read more...
Job Purpose:
We are a trusted name in the broadcast and professional video equipment industry, known for delivering high-quality products and exceptional service. As we continue to grow, we are looking for a proactive and enthusiastic Customer Service Apprentice to join our team and provide first-class support to our customers.
Accurately verify and input new customer orders into our system
Communicate with customers regarding incomplete or unclear orders
Keep customers informed on the progress of their ordersRespond to customer queries via phone and email in a professional and timely manner
Resolve any service-related issues or complaints with empathy and efficiency
Work closely with the dispatch team to ensure timely order fulfilment
Maintain accurate records and activity logs to ensure clear audit trails
Liaise with internal and external suppliers to resolve order-related queries
Provide cross-departmental support to aid smooth business operations
Perform general administrative and office duties as required
Training:
All work based learning
The Apprenticeship will involve virtual monthly teaching & learning sessions with your assigned Skills Coach
Work will be set each month for completion. This may include written work, workbooks, research, projects, assignments.
Access to a virtual learning platform will be inclusive to support with learning resources, support material, short courses & your learning log and recording off the job hours
Training Outcome:
Long-term growth within the company
Skill development opportunities
Job security
Employer Description:Digibroadcast Co. LTD is a leading UK-based supplier of professional broadcast and video production equipment, serving clients across the globe. With over two decades of experience in the industry, we specialize in providing cutting-edge solutions for television studios, production houses, content creators, and independent filmmakers.
Our product range spans from cameras, lenses, lighting, audio gear, and studio equipment to grip accessories and post-production tools — sourced from top brands like Sony, Blackmagic, Canon, Sennheiser, and more.
At Digibroadcast, we are committed to excellence, innovation, and customer satisfaction. Our team thrives in a fast-paced, collaborative environment where quality service and industry expertise define our brand. If you're passionate about technology, media production, and want to be part of a dynamic and growing organization, we’d love to hear from you.Working Hours :Monday- Friday
09:00- 17:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Key responsibilities include:
• Assist customers in identifying the correct parts for their vehicles over the phone, email, and live chat
• Provide prompt, clear, and courteous responses to customer inquiries and orders
• Offer technical advice to ensure customers make informed purchasing decisions
• Resolve customer issues efficiently, aiming for first-contact resolution wherever possible
• Maintain up-to-date knowledge of our product offerings to confidently support customers
• Liaise with other departments to fulfill customer needs and ensure seamless service
• Keep accurate records of interactions and transactions in our CRM system
Skills and experience required:
· Be able to get to the location daily
· Strong attention to detail
· Good communication skills
· Good organisational skills
· Good MS Office skills
· Teamwork skills
· Grade 4 or above in Maths and English GCSE
This role will be supported by Starting Offs Level 3 Business Admin apprenticeship qualification and off-the-job training.Training:
Business Administration level 3
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:One of the largest independently owned Automotive software solution companies in the UK based in Northampton. They are committed to delivering a high standard of service, friendly advice and top-quality product and continuing to grow from strength to strength. They can offer a complete solution for the automotive industry. Whether they are dealing with independently owned garages or corporate businesses
The successful candidate will need to be motivated, and reliable and show willingness to learn and progress within their career.Working Hours :Monday to Friday 9:00 – 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
The Opportunity Hub UK is searching for a driven and ambitious Business Development Executive to join a well-established company within the PR sector. This Business Development Executive role offers a unique opportunity to combine lead generation with direct sales, playing a pivotal role in achieving ambitious monthly revenue targets. Here's what you'll be doing:Leverage a blend of inbound leads and innovative technology to identify new business opportunities, source potential clients, and acquire new customers within your designated sector.Become a brand ambassador, contacting senior PR and Communications professionals to introduce the company's services and establish valuable connections.Collaborate with the team to maintain a robust Customer Relationship Management (CRM) system, ensuring a well-organised pipeline.Act as a lead generation powerhouse, utilising your research and communication skills to identify and connect with prospective clients via email, phone, and video calls.Transition seamlessly between lead generation and direct sales, with a particular focus on promoting Software Services.Tailor presentations to each client's specific needs, highlighting key takeaways from consultations and showcasing the company's comprehensive service portfolio.Maintain meticulous records and generate insightful reports to provide accurate forecasts and track progress.Cultivate a robust pipeline of qualified leads to ensure a consistent flow of sales opportunities.Uphold the company's policies and procedures, actively contributing to achieving the company's mission and vision.Here are the skills you'll need:A minimum of 12 months' experience in B2B sales or lead generation, ideally within a consultative sales environment.Proven success in telephone lead generation and selling to B2B clients.A demonstrably strong track record in roles such as recruitment sales, publishing sales, or software/SaaS sales is highly desirable.Prior experience within a Media Intelligence or PR agency is a plus.Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse audiences.A confident and persuasive approach, adept at negotiation and building rapport with potential clients.A keen analytical mind with a knack for problem-solving and strategic thinking.A genuine focus on customer needs, fostering positive and long-lasting relationships.The ability to make balanced decisions and prioritise effectively.A strong work ethic with a results-oriented mindset.Excellent command of the English language.A proficiency in report writing and presentation skills.Work Permissions: You must be legally entitled to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive base salary and a lucrative commission structure.Ample opportunities for professional development within a supportive and dynamic team.A hybrid work environment, offering a flexible balance between office days and remote working.The chance to be part of a global organisation with offices worldwide, with potential relocation opportunities for high performers.An engaging and stimulating sales environment that fosters a spirit of collaboration and celebrates success.The Business Development Executive role sits at the heart of a company's growth strategy. In this dynamic role, you'll gain invaluable experience in lead generation, sales techniques, and client relationship management, all while making a significant contribution to the company's ongoing success. This role provides a springboard for a rewarding career within the exciting world of PR. Are you ready to take the next step? If you're a self-motivated and target-driven individual with a passion for B2B sales, we encourage you to apply!....Read more...
The first point of contact for IT support via phone, email and ticketing system
Log, categorise and prioritise incoming support requests accurately
Troubleshoot and resolve basic hardware, software and network issues
Assist with setting up and configuring PCs, laptops, mobile devices and peripherals
Escalate more complex issues to the internal Support team where appropriate
Perform routine maintenance tasks such as password resets and user account management
Maintain accurate records and documentation of support tasks and resolutions
Support the onboarding and offboarding process of staff by setting up or deactivating IT accounts and equipment
Participate in training and development activities as part of the apprenticeship
Follow all company policies and procedures, including data protection and security best practices
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:We are the people that bring you experts in soft FM services who are committed to enhancing spaces to enrich lives.
Our brands are trusted by thousands of organisations across the UK to clean, secure and enhance workplaces, education environments, public transport, leisure destinations, open spaces and the critical links that keep our country running. As Churchill’s group of specialist business continues to grow, we stay true to our foundations of local service delivery, agility, and flexibility, and listening to what our customers want. This is embedded in our belief that to deliver the best service for our clients and partners real expertise and knowledge is needed.
Our sibling brands deliver facilities services in the cleaning, security, water hygiene, housing and guest services sectors offering each market a comprehensive solution for their needs.Working Hours :The team work on a 9-day rota over 2-weeks, so they get a day off every fortnight. 75-hours over 2 weeks, between 8am - 5:30pm on a rota.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working....Read more...
