A wide range of administration tasks, including but not limited to the list below. Additionally, the role includes liaison, via phone and email, with customers and suppliers.
Raise and administer rental and fleet documentation using our specialist IT Management System, (Key2). For example: Customer Application Forms, Credit Line Proposals, Master Hire Agreements, Vehicle Order Forms, Vehicle Schedules, Insurance Certificates, etc
Run, review and distribute internal and customer reports, e.g. Vehicle Stock Reports, On Hire Reports, Mileage Reports, Credit Line reports, etc
Liaison with vehicle suppliers and third-party service agents for: vehicle service/maintenance, breakdown/recovery services, vehicle defleet and disposal, trackers, fines, etc
Monitor vehicle stock and update FRS team on stock availability
Handle customer and prospect enquiries. Identify and follow up customer service and pricing queries
Sales administration, including; mailshots, creation of prospect lists, system updates, etc
Manage, (i.e. receive/dispatch, store and record), vehicle spare keys and book packs
Support on-site meetings, (i.e. meeting room preparation, etc).
Training:As part of this role, you will undertake a level 3 apprenticeship in Business Administration. You will have the opportunity to learn within your role and through other experienced team members. Your training will be completed online with a dedicated tutor who will support you in your studies. You will be given the equivalent of one day a week to work on your apprenticeship training.
The training you will be completing as part of the Level 3 Business Administrator apprenticeship standard includes:
Record keeping and document production
Stakeholder engagement and analysis
Legislation and Regulations; PESTLE analysis
Risk analysis and management; Change management; Decision making
Interpersonal skills; Business communication skills; Presentation skills; use of social media in Business
Project management
Finance – budgeting, invoice processes
Continued professional development
End-Point Assessment (EPA)
Training Outcome:
On successful completion of the apprenticeship, you will join the FRS team as a full-time employee.
Employer Description:Flexible Rental Solutions, (FRS), specialise in providing fully equipped LCVs and cars to the infrastructure industry, (Construction, Civil Engineering, Utilities, etc); transport industry, (Rail & Highways); public sector, (Housing Associations, Councils, etc); and telecommunications sector – and many more. We offer unrivalled fleet supply and industry leading customer advice, service and support. Our vehicles are supplied and managed nationwide.
FRS are part of the LCVR (Local Car and Van Rental), group of companies established in 2006 supplying vehicles – and related services – to various fleet and rental sectors across the UK.Working Hours :Monday to Friday, 9.00am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Analytical skills,Team working....Read more...
Greeting and assisting visitors at the reception
Supporting management with routine tasks as required
Collaborating with various departments to gain operational insight and experience
Supporting the sales and marketing team in administrative and organisational tasks
Entering, updating, and maintaining accurate records within the company management system, including spreadsheets
Professionally managing and directing phone calls and emails, ensuring prompt and clear communication
Taking messages and delivering them promptly to the appropriate team members
Receiving and processing customer orders from phone, email, and website sources
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to:
Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning
Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
Manage projects, including the use of tools to scope, plan, monitor and report
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Greeting and assisting visitors at the reception
Supporting management with routine tasks as required
Collaborating with various departments to gain operational insight and experience
Supporting the sales and marketing team in administrative and organisational tasks
Entering, updating, and maintaining accurate records within the company management system, including spreadsheets
Professionally managing and directing phone calls and emails, ensuring prompt and clear communication
Taking messages and delivering them promptly to the appropriate team members
Receiving and processing customer orders from phone, email, and website sources
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to:
Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning
Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
Manage projects, including the use of tools to scope, plan, monitor and report
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long-term security and the opportunity to progress into a permanent position.
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Thursday, 7.45am - 4.30pm and Friday, 7.45am - 3.15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Greeting and assisting visitors at the reception
Microsoft Excel
Managing Data
Supporting management with routine tasks as required
Collaborating with various departments to gain operational insight and experience
Supporting the sales and marketing team in administrative and organisational tasks
Entering, updating, and maintaining accurate records within the company management system, including spreadsheets
Professionally managing and directing phone calls and emails, ensuring prompt and clear communication
Taking messages and delivering them promptly to the appropriate team members
Receiving and processing customer orders from phone, email, and website sources
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to:
Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning
Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
Manage projects, including the use of tools to scope, plan, monitor and report
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long-term security and the opportunity to progress into a permanent position
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The role will encompass the following key elements:
Providing office support (sending quotes, sales orders and purchase orders) liaising with customers and suppliers
Keeping well-organised files and records of business activity
Researching company data and archived reports
Keeping computer databases up to date using CRM system
Interacting with clients and suppliers either on the phone or in person
Answering phones and connecting calls to the proper department
Following up on business communications
Collecting and inputting company data
Learning about the company's mission and available products/services
Advising clients about what products/services are available
Building relationships with clients and suppliers
Sending emails through Gmail for business
Preparing documents using Microsoft Office
Writing and editing company correspondence
Collecting and sorting post
Scheduling appointments and events
Create and support with digital marketing via various social media platforms
Participating in office meetings and taking meeting minutes
Giving feedback on office efficiency and suggesting possible improvements
Any other administrative tasks that are required
Training:
As part of this role, you will undertake a level 3 apprenticeship in Business Administration
Your training will be completed online with a dedicated tutor who will support you in your studies. You will be given one day a week to work on your apprenticeship training
The training you will be completing as part of the Level 3 Business Administrator apprenticeship standard includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Continued Professional Development training, organisational structure
Legislation and Regulations
Business Administration communication skills
Stakeholder Engagement - both internal and external
Stakeholder analysis, service level agreements (SLAs), stakeholder salience, stakeholder power versus interest grid
Record and document production - document layout, GDPR, Proof reading techniques
Decision Making - cost benefit analysis, break even analysis,
5 Why’s, Root Cause Analysis
Risk analysis and risk management, risk implication/ probability chart, force field analysis, use of organisational policies, procedures, and frameworks for support
Social Media in Business and personal
Project Management tools - project Life Cycle, Gantt chart, Power V’s Interest Grid, SWOT analysis, Work Breakdown Structure, and risk management techniques
Change management
PESTLE analysis
Finance - Budget Management, invoice processes
Interpersonal skills - professionalism, coaching methods, organisational culture
Presenting Like a Pro - workshop on how to deliver high quality presentations
Training Outcome:
You will have the opportunity to join our team as a full-time employee
Employer Description:OnBrand Merchandise are a fully solutional merchandise agency with 20 + years of experience offering consultancy, design, manufacturing, storage and distribution of branded promotional products and marketing materials across the globe.
We specialise in the supply and distribution of quality ethically sourced environmentally friendly and sustainable promotional products.
As an experienced branded merchandise supplier in the UK, we are fortunate to work with some of the biggest organisations and some of the most distinguished brands in the world and are proud to be trusted to support these businesses.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Analytical skills,Team working....Read more...
