General Administrative Support: Provide general administrative support for daily business needs, including data entry, document organisation, and ad hoc tasks.
CRM Management: Handle the CRM system by booking in and allocating jobs to engineers, ensuring efficient scheduling and management of service requests.
Document Management: Upload and maintain essential documents for customers on SharePoint, ensuring accessibility and accuracy.
Maintenance Contract Coordination: Manage maintenance contracts for our managed properties, supporting smooth and ongoing property services.
Engineer & Subcontractor Scheduling: Book servicing appointments for our engineers and subcontractors, keeping track of all service activities.
Diary Management: Oversee the Directors’ diaries, arranging appointments and organising schedules to keep daily operations running smoothly.
Inbox Monitoring: Keep an eye on our helpdesk inbox, addressing or forwarding enquiries to the relevant team members as needed.
Customer Enquiries: Be the first point of contact for new enquiries, providing a friendly and professional response to potential clients.
Event Organisation: Organise staff days out and charity/volunteering events, supporting team morale and community engagement.
Social Media Management: Help manage the company's LinkedIn, Facebook, and Instagram accounts by posting updates, engaging with followers, and supporting our online brand.
Training:
Training Provider: Next Level Training.
Qualification: Level 3 Diploma in Business Administration from City & Guilds.
Duration: 14 months.
Delivery: A mix of in-person workshops, virtual sessions, and one-to-one support from industry expert tutors.
Training Outcome:This apprenticeship can lead to a career in administration and beyond. Employer Description:Sentient Electrical is a leading provider of high-quality electrical solutions for commercial clients. We're committed to maintaining exceptional standards and fostering a collaborative and supportive work environment.Working Hours :Monday to Friday, times are to be confirmed.Skills: Communication skills,Team working....Read more...
Registering applicants on the telephone and in person
Sales & lettings viewings
Administration for sale progression
Administration for lettings property progression
Sales chasing
Negotiating own sales / lets
Generating new business (general)
Dealing with clients directly
Training:The apprenticeship training is delivered through a combination of workplace learning and regular college attendance through monthly virtual masterclasses. This training will teach you the knowledge, skills and behaviours set out in the Customer Services Practitioner Level 2 standard.
On completion the apprentice will receive Customer Services Practitioner Level 2 qualification. Functional Skills in maths and English may also be required depending on current level. Training Outcome:Upon successful completion of your apprenticeship, there may be the opportunity for further progression and responsibilites within Weldons Sales & Lettings.
Upon successful completion of the Level 2 Customer Services Practitioner apprenticeship, you can progress onto a Level 3 programme such as Business Administration or Team Leader.Employer Description:Weldons Sales & Lettings is a family owned and run, Award winning Local Independent agent based in Shaftesbury, North Dorset. Over the years we have built up an enviable reputation for our honesty, integrity and customer service. We treat our clients with respect and work with them closely to exceed their expectations. We specialise in providing our customers whether buyers, sellers, landlords, tenants or investors with a first-class end to end service. With many years of experience and wealth of local knowledge, we pride ourselves in providing accurate Market & Property appraisals, backed up with recent market intelligence, research and data. Our dedicated team have established a reputation for integrity, honesty and above all putting our clients first.Working Hours :Monday to Friday 9:00am – 5:30pm with a one hour lunch break. Alternative Saturdays 9:00am – 12:00pm midday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Physical fitness....Read more...
Key Responsibilities:
Communications: Act as an internal and external communication champion by drafting and assisting with generating various communication pieces published by the management team such as Blog & LinkedIn posts, Talking CAE, all Employee Briefings/Townhalls, General Notices, content for CAE TV & CAE360, PowerPoint presentations, brochures and reports
Support with the organisation of Trade Shows, Exhibitions, Conferences, Customer Engagements and Off-Site Dinners/Functions
Provide an administrative support service for the Management team meetings including scheduling meetings, taking minutes and following up on actions
Support and organise on-site and off-site meetings as required (including agenda for the meeting, travel planning coordination, arrangements for meals and refreshments, etc.)
Compile and analyse relevant data/statistical information to better understand the business from a data driven perspective. For example, Sales Force, Bids & Proposals Analysis etc.
Employee Events: Coordination of CAE UK Defence & Security wellbeing activities, charity initiatives and social events
Support Travel Management Services for CAE UK Defence & Security by answering employee queries regarding travel bookings in Concur and ensuring any changes to the Global Travel policy and practice are clearly communicated to employees
Undertake general administrative duties as may be required. Examples may include preparing expense submissions for Directors, general maintenance of the Business Centre and office areas, photocopying and other office support services
Liaise with facilities management company in relation to the Defence & Security office at the Burgess Hill site and project manage office changes
Any other duties as may be required
Training:Business Administrator Level 3. Training Outcome:To become a fully trained and qualified Business Support Officer with CAE.Employer Description:As a leading training systems integrator and synthetic training equipment provider, CAE UK plc is ranked as a key supplier to the UK Ministry of Defence (MOD). CAE UK provides a range of synthetic training equipment and training services and is a leader in the development and application of simulation technologies for land forces.
CAE UK is committed to supporting the UK Armed Forces through the provision of synthetic training solutions designed to offer significant through-life cost savings. CAE’s technology and training delivery capabilities are valuable UK-based assets. CAE UK is also recognized throughout the UK as a significant teaming partner.
The Royal Air Force (RAF) and Royal Navy (RN) entrust CAE UK with the training of their aircrew on a range of platforms in disciplines ranging from basic flying skills to the most advanced mission training and rehearsal.Working Hours :Standard hours of work 08.30 - 17.30 Monday to Thursday and 08.30 - 16.30 on Friday, one hour for lunch (39 hrs p/w). A flexitime system is in operation which allows employees to vary their working hours and lunch break within specified parameters.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Driven and determined....Read more...
ESS is a very customer-focussed organisation, and the support that we give to our customers is second to none.
As part of a growing team, this role is both rewarding and varied, and there are excellent prospects for career progression, in line with the growth of the company.
The role involves the build and repair of Mass Spectrometer Systems (both “standard” and bespoke products), and includes wiring, electronics set up, identification of faults and testing to specification.
The job also involves goods in and goods out and general housekeeping.
The role will encompass the writing (and adapting existing) software scripts to interface the instrumentation into process control applications with full training provided.
The software part of the role may include;
API Development: Assist in creating and managing simple APIs for receiving sensor data and ensuring smooth data flow between instruments and analytics platforms.
AI Integration for Business: Implement AI solutions, particularly in marketing automation and customer engagement, streamlining processes using tools like chatbots or AI-driven marketing campaigns.
Custom Instrument Control: Use applications like LabVIEW to design and maintain custom software for controlling instruments, improving operational efficiency.
Microcontroller Programming: Program microcontrollers in Python and C++ to enhance hardware control and data collection for instruments.
Website Maintenance: Regularly update and optimise the company website, ensuring it reflects current offerings and supports SEO best practices.
Data Analytics & Telemetry: Manage a central server that collects and analyse data from remote instruments, improving performance monitoring through telemetry services.
Training:The apprenticeship role is to successfully complete the Engineering Fitter Apprenticeship Standard Level 3, the training for which will be delivered by Cheshire College South & West.
If you do not already hold GCSEs at grade A*-C / 9-4 in English and Maths you will complete Functional Skills in the related subjects to attain Level 2 Functional Skills.Training Outcome:A full-time role, potentially tailored to the interests of the apprentice, will be on offer after successful completion of the apprenticeship.
After satisfactory completion of training, the successful applicant will be involved in travelling to customers' sites to repair and service equipment and install and commission new equipment. This involves some international travel.Employer Description:European Spectrometry Services (ESS) are a small team of highly experienced and precision manufacturers of mass spectrometers, used in gas analysis and measurement. The company works in partnership with its valued customers to design and develop often bespoke, world-class instrumentation which are exported internationally. They also offer training so their customers can get the most out of their specific model of spectrometer.
The company was founded in 1994 by two experienced spectrometer engineers and then taken over by the now managing director in 2007 who has worked in the firm since 2002. It is now joint owned with the current Finance Director since 2010.
ESS has a wide customer base including Universities, Blue Chip Companies and Local Authorities. They trade within the United Kingdom, Europe, Asia, North America and Benelux countries.Working Hours :Monday to Friday 9am to 4pm.Skills: Communication skills,IT skills,Attention to detail,Logical,Ability to learn on the job,Practical,Methodical,Punctual,Honest and reliable,Polite and friendly,Conscientious,Hardworking,Interest in Mechanics,Interest in Science,Interest in Electronics....Read more...
To provide administrative support to the depot operations. – answering telephones, responding to emails, filing paperwork, raise paperwork for incoming loads, book transport for the collections and sending paperwork out to customers along with details of when the collection will take place
Confirm customers’ orders to raise invoices and process purchase invoices
Order stationary and consumables
Input data into CSG’s in-house computer databases and other administrative computer systems
Produce customer reports for the Quarterly Hazardous Waste Returns
Create Reports on CRM System to show monthly customer spend
Create report to analysis how long ago we have collected a certain waste stream from a customer
Attend sales meeting and take minutes
Process Sales and Purchase Invoices
Liaise with operational staff and other departments and depots within CSG to ensure information is accurately and quickly shared
Be able to demonstrate admin systems to other departments
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:For more than four decades, CSG has operated as a professional specialised cleaning company, specialising in office building and commercial services. Over the years, we have grown the business steadily and consistently, and our strong retention rates demonstrate our commitment to providing high levels of service.Working Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,IT skills,Organisation skills,Presentation skills,Analytical skills,Logical,Creative....Read more...
Answering and actioning/triaging incoming emails, calls, post and online chat from members and other stakeholders
Taking end-to-end ownership of member queries so ensuring high levels of service at all times
Processing member subscriptions, arrears, and updates and Administering membership CRM system
Monitoring incoming enquiry data in line with KPIs to ensure customer service standards are adhered to and processes/procedures are developed effectively
Assisting all other functional directorates across the institution with front-line member initiatives
Updating the website with event details
Acting as a support function on member webinars ensuring our members are supported
Training:Level 3 Business Administrator Apprenticeship Standard:
You will receive support from an assessor to help you prepare for your End Point Assessment covering:
Knowledge
Skills
Behaviour
You will attend online masterclasses every other week for 1 day
Maths & English Level 2 (if required)
Training Outcome:
Although it is not guaranteed, there is the potential for a full time role following the completion of the apprenticeship
Employer Description:Founded in 1922, the Institution of Chemical Engineers (IChemE) is the UK-based and internationally recognised qualifying body and learned society for chemical, biochemical and process engineers. We exist to advance chemical engineering’s contribution for the benefit of society.Working Hours :Monday - Friday, 09:00 – 17:00.
Minimum 30-minute unpaid lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide administrative support and assistance and establish and maintain effective links and professional relationships with all colleagues and other agency services
Maintain all records and files within designated filing systems in line with agency procedures as required
Send out invitations, consultation forms, interview documentation and reports and chase required responses as instructed
Support administrative processes involved in obtaining statutory checks and references, consulting with prospective carers, Form F Assessors and local authorities where necessary, to complete local authority checks for other authorities and agencies as requested and occasional late working for foster panel minute taking
Support in the organisation of training to foster carers and staff, booking rooms and refreshments, liaising with trainers, assisting with the preparation of paperwork, logging attendance and updating all relevant records
Assist with the administration of monthly Support Groups, interviews, consulting with carers, booking rooms and refreshments and logging attendance, and taking notes as required
Support colleagues within the Fostering team with routine admin tasks and receive and relay messages, ensuring that, in the absence of the Fostering Manager and Supervising Social Workers, telephone calls are dealt with appropriately
Produce placement meeting packs to be available for Supervising Social Workers. Ensure all relevant data is recorded and uploaded to Charms following start of a placement
Make up new carer packs for newly approved carers, and child packs for new placements
Create and update catalogue of reference materials and ensure safe storage
Maintain and update manual and computerised administrative systems, including CHARMS, to ensure the effective, accurate and timely retrieval of information
Upload documents, including Local Authority paperwork and children’s monthly reports
Respect the confidential nature of the work and comply with data protection requirements
Be aware of health and safety issues within the working environment and implement Acorn Care’s Health and Safety policy and all other legal requirements in relation to health and safety
Uphold and promote Equal Opportunities and all other policies and procedures relevant to the role
Ensure that all the work undertaken by yourself is conducted to the highest professional standards and achieves Acorn Care’s standards and targets for customer service
Take responsibility for own professional development in the role, actively participating in appraisal and attending all relevant training and development activities
Training:
Level 3 Business Administrator Apprenticeship Standard
Location: 33 Kellaw Road, Yarm Road Business Park, Darlington DL1 4YA
Working 5 days per week inclusive of 1 day per week for study at Darlington College
Training Outcome:After successful completion of the apprenticeship, a long-term position may be considered.Employer Description:Our aim is to provide young people with the opportunities and experiences that will enable them to achieve their full potential. We provide the highest quality of care, so that our young people can overcome their difficulties and focus on the present and their future. It’s our mission to provide a firm foundation, from which they can grow.
Working in partnership with young people, their families and other professionals we aim to create positive outcomes for each individual. Our focus is in line with the outcomes that matter most to children and young people and our values reflect that we work with some of the more vulnerable members of our society. Often we provide care for young people who may experience emotional, behavioural and learning difficulties but we firmly believe that from small ACORNS, big oaks grow so, when Fostering at the Acorns we follow these principlesWorking Hours :Monday to Friday 9am to 5pm with flexibility to suit business needsSkills: Communication skills,IT skills,Organisation skills,Team working,Data Protection knowledge,Professional,Work to deadlines,Target driven,Flexible,CHARMS experience an advantage....Read more...
As an apprentice at AG GroupDay-to-day responsibilities will include:
Assist with day-to-day administrative tasks including data entry, filing and maintaining company records
Coordinate meetings, prepare agendas and document meeting minutes
Provide direct support to directors, managing their schedules and assisting with tasks
Act as a point of contact between directors and internal/external team members and investors
Handle incoming enquiries via phone and email and directing them to the appropriate team members
Contribute to the smooth running of the office by managing supplies, scheduling team meetings and assist in planning staff events
Support project management tasks, including tracking progressing, speaking to legal teams, banks and maintaining all documentation
Assist the finance team with elements of credit control
Conduct research and compile data for directors
Sit in on meetings with investors and banks and assist in issuing statements and reports to them
Training:Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)Level 2 Functional Skills in maths and English (if required)This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:
We are hopeful that this will lead to a full-time position post completion of the apprenticeship
Employer Description:AG Group comprises a group of companies that together offer an end-to-end service across a wide spectrum of development and construction projects. Every project we deliver is to the highest of standards, whether that be providing quality homes or commercial spaces, breathing life into towns and cities across the UK. We have grown significantly in the past six years and have the drive and passion to keep pushing forward in the same direction.Working Hours :Monday- Friday
8am- 4.30pm
With a 30 minute lunch breakSkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Organisation skills,Team working,Time-Management....Read more...
The Engineering Advanced Apprenticeship Level 3 is a 3-year scheme that will expose you to different areas of engineering support across three world-class programmes, offering real life engineering experience that facilitates your learning and development.
As a Support Engineer, the role will involve developing & applying your understanding of a range of Supportability Engineering Integrated Product Support (IPS) processes, tools, systems and techniques. Applying these to the review and analysis of supplier data against components, equipment’s and systems, where you can develop support solutions for both in-service & future RN platforms.
During this 3-year Advanced (Level 3) apprenticeship programme, the main duties undertaken will involve, developing Operating and Maintenance procedures for Submarine systems and equipment, managing the Build Configuration Record of the Boat and aiding in the delivery of the Supporting Technical Documentation for systems and equipment fitted to the platform. You will also provide the associated spares required on-board the Submarine which will be carried on operations and held at Base, including the Ashore facilities and Test Equipment, in order to conduct maintenance.
This role may include working in areas such as:
Conduct Design for Support
Conduct Availability and Reliability analysis
Conduct Reliability Centred Maintenance
Design Support Solutions
Configuration Management of data and products
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business, there is a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
Data inputting
Answering phone calls
Resolving sales related queries
Providing support to our sales team
Assisting with queries that are raised from other internal departments
Preparing quotes for customers
Converting quotes to sales orders
Chasing for updates on deliveries from suppliers
Keeping customers informed
Review On Holds orders and action where necessary
Review all zero values pricing orders
Sales invoice runs
Inputting data on Sage
Running reports
General administration duties
Training:Duration:
13 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
5 days college attendance for key knowledge components
Approximately 12 on-site or/and Teams assessment visits per year
Level 1 Functional Skills in Maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
Level 1 Functional Skills in English and Maths
Level 2 Customer Service Practitioner Apprenticeship
End Point Assessment:
Practical observation
Apprentice showcase
Professional discussion
Training Outcome:Possibility of a permanent full time role on successful completion of the apprenticeship. Employer Description:We are a prominent UK provider of engineering components and services, serving diverse industry sectors. Annually, we deliver products worth over £20 million to our esteemed blue-chip clientele. Our specialisation lies in offering a comprehensive one-stop solution for maintenance, engineering, manufacturing, and general business needs. In this dynamic and fast-paced environment, being REACTive is crucial.Working Hours :Monday to Friday, 8am to 5pm or 8:30am to 5:30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
As a Highway Construction Technician Apprentice, you will gain valuable experience and training in the planning, design, and implementation of highway schemes. You will work closely with experienced professionals to support the development and execution of projects aimed at improving road infrastructure and safety.
Key Responsibilities:
Assist in the planning and design of highway schemes, including data collection and analysis
Support the preparation of project documentation, including reports, drawings, and specifications
Learn to use industry-standard software for design and project management
Participate in site visits and surveys to gather information and monitor project progress
Follow safety protocols and guidelines to ensure a safe working environment
Communicate effectively with team members, contractors, and stakeholders to ensure project goals are met
Participate in training sessions and workshops to develop technical skills and industry knowledge
Maintain accurate records and documentation of project activities
Training:
As part of your Apprenticeship, you will be enrolled onto a nationally recognised Construction Technician Apprentice Level 3
Your Apprenticeship typically takes 12-18 months to complete
It is fully supported through a combination of regular online lessons, e-learning materials, and access to their team of experts for 1-2-1 advice and support
Training Outcome:
Potential for growth within Amey into a permanent role for the right candidate
Employer Description:Amey is a leading infrastructure services and engineering company.
Our 14,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service.
Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
Work in a variety of roles to enhance the customer ground journey, including check-in, boarding flights, arrivals and the premium customer areas
Host our customers offering a warm welcome and a personalised service
Deliver outstanding customer service consistently, in an ever-changing, fast-paced operational environment.
Keep up to date with business initiatives
Make empowered decisions, which take into consideration the balance between the customer and business needs
Have a direct responsibility to drive and improve punctuality targets
Ensure data protection is always maintained
Follow procedures/processes ensuring health and safety and compliance with aviation regulations
Demonstrate respect, understanding and an ability to interact with people from different cultures and backgrounds
Act as a British Airways role model to colleagues and customers adhering to uniform standards
Training:
Training schedule has yet to be agreed. Details will be made available at a later date.
Training Outcome:
After the apprenticeship, subject to gaining a permanent contract, apprentices will have the opportunity to progress in to roles within the Airport such as Customer Experience Lead and/or roles within other areas such as Cabin Crew or Head Office.
Employer Description:At British Airways, we take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Now, we’re looking to build on this spirit and passion to make tomorrow even better. If you’re made the same way as us, discover how great it feels to connect Britain with the world, and the world with Britain like no one else.Working Hours :9 hours per day.
The operation runs 24 hours a day, 365 days a year so shifts can fall at any time on any day of the week including weekends and public holidays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Key Responsibilities:
Recruitment and Job Advertising:
Assist with the loading of job adverts across multiple job boards, ensuring accuracy and relevance
Support the recruitment team in the hiring of new temporary workers, including initial candidate screening and documentation management
Worker Compliance and Records Management:
Ensure that workers remain legally compliant throughout their engagement by monitoring records and updating relevant documentation
Maintain and update worker records on the company’s online database to ensure that all details are accurate and up to date
Administer and record worker incidents on the company’s central database for reporting and follow-up actions
Insurance Claims and Administration:
Assist with the administration of insurance claims in line with the company’s insurance policy, ensuring that all required information is properly recorded and communicated
Customer Service and Communication:
Handle enquiries by phone and email, ensuring a professional and helpful tone is maintained at all times
Respond to general administrative requests from internal departments, providing support to the wider business as needed
General Administrative Support:
Perform a variety of administrative tasks to support business operations, including filing, data entry, and document management
Assist with additional tasks as required by the team to ensure smooth and efficient operations across the business
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard:
Level 3 Business Administrator Standard
Functional Skills Level 2 in maths - if applicable
Functional Skills Level 2 in English - if applicable
Training Outcome:Any career progression routes will be discussed upon successful completion of the apprenticeship. Employer Description:ADR Network is the UK’s leading agency specialising in the placement of HGV drivers. As a national agency with recruitment hubs strategically located across the country, we offer a diverse range of HGV driving jobs nationwide.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,Organisation skills,Administrative skills....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety responsibility
Stock rotation
Use of pharmacy software
Data entry relating to medication
Labelling and dispensing
Accuracy and attention to detail
Working within a team environment
Training:
Pharmacy Assistant Level 2 Apprenticeship Standard qualification
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council (GPhc)
Dispensing Assistant Course accredited by the General Pharmaceutical Council (GPhc)
End-Point Assessment (EPA)
In-house training
Training Outcome:
Pharmacy Technician level 3 apprenticeship
A permanent position within the organisation
Employer Description:Founded in 2009, Weston Road Pharmacy has developed and specialised in becoming the first healthcare group to establish a dedicated care home service, alongside our independent, family-run, community chemists throughout the North-West region.Working Hours :Shifts TBC - Monday – Sunday - due to the nature of the business this role will involve an element of weekend working.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Accounts Assistant/Bookkeeper duties will include:
Data Entry
Invoicing
Processing delivery notes
Dealing with employee enquiries
Payroll
Reporting
Administrative tasks
Training:
Accounts or Finance Assistant Level 2 Apprenticeship Standard
Day release at Middlesbrough College
On the job training
For the accounts or finance assistant, the qualification required is:
AAT Level 2 Certificate in Accounting
Institute of Certified Bookkeepers Certificate in Bookkeeping
Institute of Accountants and Bookkeepers Level 2 Certificate in Accounting and Business
Training Outcome:
Potentially, a full accounts role for the right person
Employer Description:Bespoke Staircases Designed & Manufactured in the North East of England
Our name stands for distinction, quality, service and satisfaction.
Whether you are looking for a standard or bespoke staircase, we have the solution for you. All staircases are manufactured in our purpose-built factory, custom designed to meet your requirements.
We're based in Teesside, but cover most areas of the UK.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills....Read more...
We are looking for an enthusiastic and motivated Business Admin Apprentice to join our team, providing essential support to the Operations & Engineering Manager. This role offers an excellent opportunity for someone looking to develop their career in business administration while gaining practical experience in an operational and engineering environment. You will assist with a variety of administrative tasks and act as a personal assistant, helping to ensure the smooth running of day-to-day activities and projects.
Key Responsibilities:
Provide administrative support to the Operations & Engineering Manager, including managing diaries, emails, and phone calls.
Assist with diary management, scheduling meetings, and coordinating appointments.
Prepare reports, presentations, and documents for meetings.
Organise and maintain both digital and physical files to ensure easy access to relevant information.
Assist in tracking project progress, deadlines, and key deliverables.
Handle internal and external communications on behalf of the manager.
Take minutes in meetings and follow up on action points where necessary.
Support general office duties such as filing, photocopying, and ordering office supplies.
Learn and apply business administration practices, including data entry, record-keeping, and other clerical tasks.
Work collaboratively with other departments when required to ensure smooth workflow.
Actively participate in apprenticeship training, developing skills for personal and professional growth.
Benefits:
Comprehensive apprenticeship training programme.
Opportunity to gain hands-on experience in a dynamic operations and engineering environment.
Mentoring and guidance from experienced professionals.
Opportunity for career development within the company.
20 days holiday entitlement, pension scheme, early finish on Friday, lunch paid for on Fridays, company events
This is an excellent opportunity for someone looking to begin their career in business administration, with the added advantage of gaining experience in the operations and engineering sectors. If you're proactive, organised, and eager to learn, we would love to hear from you!Training Outcome:The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.Employer Description:Newcode is here to help you find the perfect fit for your industrial coding and marking requirements. Showcasing a top-tier array of coding and marking machines and supported by a team of industry experts, we provide a thoroughly customised service designed to meet the unique demands of your evolving production processes.Working Hours :Monday-Thursday 8am-4:30pm
Friday 8am-2:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
The Client Account support the services and requirements of the regular and new clients through communication, organisation and prioritisation;
They are responsible for building long term relationships with customers but also oversee (and have full knowledge) of the other client relationships – ensuring business continuityand excellent customer service;
The Client Account Support helps with organizing, planning and processing each Customer transaction from start to finish; maintaining internal and external communication;
They ensure that all processes are followed and that transactions are properly documented and recorded
The Client Account Support will be trained to know, understand and deliver the entire services portfolio of the business.
Responsibilities:
Achieving the overall collective sales target each month
Ensuring conversion of all sales leads received from the sales team
Responsible for retaining target margin in each transaction
Maintaining service levels and KPI standards
Responsible for upselling to each retained and new customer to increase transactional value
Builds and maintains relationships with clients and customers
Makes commercial decisions with the business at the forefront of thinking
Supports the team by imparting knowledge and helping to problem solve
Creates processes for others to follow and learn from / updating such SOP
To attend regular team meetings
KPIs
Maintains high level of customer satisfaction
Achieves 80% of sales conversion from existing client enquiries
Maintains targeted margin retention
Maintains high level of on-time collections & deliveries
Completes 121’s and appraisals
Completes training and coaches others where required
Maintains a high level of records and analytical data
Training:
Qualification: Level 3 Business Administration Apprenticeship Standard
Training Provider: LMP Education (Rated in top 10 of UK providers)
All learning delivered online/ remotely alongside role.
Training Outcome:
Possible full-time employment upon completion of the apprenticeship.
Employer Description:We offer a smart delivery network that offers choice and flexibility for customers using technologies that respect our people and planet. Our network is over 7000 professional couriers delivering to 220 countries by air, road or sea, access to over 75,000 European wide vehicles which range from a small van to an articulated lorry, and real-time GPS trackingWorking Hours :Monday to Friday (9.00am to 5.00pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Daily tasks include but are not limited to:
Assisting the Hospital’s Financial Accountant with the daily bank reconciliation
Produce regular reports of Excel data (activity, finance, etc.)
Reconciling the Hospital’s credit card on a monthly basis
Supporting the Hospital’s Business Manager with the monthly consultants payment
To be professional, polite and accurate in all communication from Business Office including but not limited to letters, emails and telephone calls.
Posting daily journals
Liaise with and form working relationships with staff, both clinical and clerical, within the organisation and with other members of Business Office
Produce consistent, accurate, timely, permanent, economical and effective minutes of any meetings requested
File and log minutes in a structured fashion to allow audit trail and ease of searching and retrieval
Scanning of all relevant documents on to the Hospital’s shared drive
Document new or revised policies and procedures within own work area
The applicant may also carry out any other reasonable duties commensurate with the role and delegated or requested by the manager, as the needs of the service require. Training:
You will be working towards an AAT Foundation Certificate in Accounting (level 2)
Training will be at St Helens College Town Centre Campus, one day a week (term time only)
Training Outcome:
On successful completion of the apprenticeship, Fairfield Hospital will review suitable placements within the organisation for the apprentice.
Employer Description:Fairfield Independent Hospital provides both NHS and private out-patient and in-patient treatment for a range of surgical specialities. The hospital is in a beautiful location set out in the countryside.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Good interpersonal skills,Willingness to learn,Motivated....Read more...
As the IT Support Apprentice you will be tasked with many IT related duties:
Maintain current staff and business IT Equipment, including troubleshooting and setup.
Maintenance of current website and updating the website internally.
Setup and maintenance of internal networks.
Setup and maintenance of internal servers.
Repairing IT Equipment.
Troubleshooting for colleagues and partners.
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance.
Maintain regulatory, legal and professional standards.
Support the information systems needs for your business.
Training Outcome:The role offers a permanent role upon completion of the apprenticeship depending on performance.Employer Description:XEPAY are EPOS systems that create and design their own software.
XEPAY software designed to fit your business perfectly Integrated EPOS Systems from £99 for XE PAY Customers We have spent the last 6 years working with other businesses in your sector. We understand every pain point, that’s why we have created the perfect epos system specifically for your business, with every feature you will ever need.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,IT skills,Customer service skills,Excellent telephone manner,Excellent organisation skills,Interpersonal skills,Self-motivated achiever,Willingness to learn,Strong interest in IT....Read more...
Provide first and second-line IT support to end-users.
Assist with the installation, configuration, and maintenance of IT equipment and software.
Monitor and respond to service desk tickets, ensuring timely resolution of technical issues.
Troubleshoot and diagnose problems, offering effective solutions and escalating when necessary.
Support their IT team in various projects, contributing to the planning and implementation of IT systems.
Conduct regular system checks, patching and preventive maintenance to ensure optimal performance.
Responsibility for maintaining and managing the company’s data backup systems.
Training Outcome:The successful candidate may be offered full-time employment and the chance to progress to a higher-level apprenticeship or position in the IT team.Employer Description:Our Accord system provides end-to-end supply chain solutions to help you manage your business more effectively, from buying and warehouse management through to finance and reporting. It can integrate with end-to-end Voice and RF warehouse systems which will transform your business into a real-time, paperless operation.
As a result, you can reduce costs, improve accuracy and increase productivity throughout your supply chain.
But it’s not just the technology that’s important.
We have been developing Wholesale Distribution Software for over 40 years to help businesses, like you, achieve their long-term ambitions. In that time we have gained significant insights about the challenges you face and we have integrated this knowledge throughout Accord.
The result? A carefully developed system that solves a range of issues throughout the supply chain. It is designed to be flexible, so you can change and adapt it as your needs expand.Working Hours :Mon to Fri, 9am to 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
This is a varied role including but not limited to supporting the Field Service Team.
You will provide support to the team including:
Providing support to the Field Services team and completing tasks designated by the Administration function of the team
Assist in the upkeep of spreadsheets, emails and other data administration
Booking courses and record keeping for the team
Email correspondence with internal and external colleagues
Liaise with sub-contractors and customers directly
Training:
This programme allows people to develop their skills, knowledge and behaviours through group learning as well as in the work place doing on the job training
The role overview of a Business Administrator Apprentice would be supporting and engaging with different parts of the organisation and interacting with internal and external customers
You will complete a portfolio as you work towards a Level 3 Diploma in Business Administration
Training Outcome:
There is an expectation that the apprentice will continue in this team or there are various opportunities within other departments
Employer Description:We operate in 24 countries around the world and make infrastructure permanently environmentally friendly and efficient with cutting-edge digital technology in hundreds of cities. Our smart mobility solutions are currently deployed in major cities around the world, including Dubai, London, Berlin, Bogota and Miami.
We have 3100+ employees from 58 nations in our 24 offices all over the world.Working Hours :Monday -Friday, 08:00 - 16:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Callaboration....Read more...
Support Service Apprentice is expected to deliver their responsibilities efficiently and with integrity. Managing and handling various data and records. Working with HR records, Workforce Management Information, staff time sheets and attendance records and training files to provide vital support as the ‘back office’ across all aspects of the site based team
The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
Where a learner has not already achieved Level 2 English and Maths, they must do so before taking the end-point assessment.Training:Bridgewater & Taunton College Administrator Level 3.Training Outcome:Support Services Admin/AdvisorEmployer Description:Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs.
We have extensive experience in onshore and offshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning.
This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality.Working Hours :Monday - Friday 7.30am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Presentation skills,Team working,Initiative....Read more...
As a Business Administrator Apprentice, you will be responsible for providing general administrative support to the business. This will include a range of duties such as:
Answering and redirecting phone calls in a professional and courteous manner
Managing and responding to emails efficiently
Assisting with sales order processing and ensuring timely delivery to customers
Collaborating with suppliers, retail, and trade customers to ensure smooth business operations
Updating websites and social media platforms to promote the company's products and services
Maintaining accurate and organised filing systems
Supporting logistics activities, including coordinating shipments and maintaining inventory records
Assisting with photocopying and document preparation as needed
Conducting data input and ensuring accuracy and completeness of information
Performing any other general administrative duties and ad-hoc tasks as assigned by management
If you are enthusiastic, motivated, and eager to kick-start your career in business administration, we encourage you to apply for this apprenticeship. Please submit your resume and a cover letter explaining your interest in the role and how your skills align with the job requirements.
As an apprentice, you will receive a competitive salary and the opportunity to gain a recognized qualification while gaining real-world experience.
We are an equal opportunity employer and welcome applications from all qualified candidates.Training:
BTEC Level 3 Diploma in Business Administration, QCF
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Training Outcome:
To be offered a full-time position once apprenticeship is complete. The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management
You will find people who started in administration working in all professional areas and at all levels
If you are good at IT and enjoy working with others then a Business Apprenticeship could give your career a great start
Employer Description:MollyDoo Baby is synonymous with the high quality manufacture of baby & children's mattresses, supplying the nursery trade, furniture, hotel, leisure, educational, childcare & health industries.
Based in Lancashire, historically famous for manufacturing & textiles, we specialise in the manufacture of all types of baby & children's mattresses with a variety of fillings and coverings.Working Hours :Monday - Thursday, 09:00 - 17:00Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience....Read more...
From day one you will be given real responsibility, gaining invaluable experience and exposure, working alongside our industry experts and across your team. As an apprentice, you will be working alongside the team to deliver the following:
Grass cutting
Hedge cutting
Strimming General Horticulture
Vegetation removal
Training:As part of your Apprenticeship, you will be enroled onto a nationally recognised Grounds Maintenance Apprentice Level 2. Your Apprenticeship typically takes 12-18 months to complete and is fully supported through a combination of regular online lessons, e-learning materials, and access to their team of experts for 1-2-1 advice and support.Training Outcome:Potential for permanent employment to grow within Amey for the right candidate.Employer Description:Amey is a leading infrastructure services and engineering company.
Our 14,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service.
Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :Monday - Friday between 9am-5pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Physical fitness,Adaptability,Producing reports....Read more...
Inbound support
Respond to inbound support enquiries promptly, with accuracy, and attention to detail.
Record all enquiries, communication, and information in Zoho, SharePoint or relevant systems to assist you and colleagues with the best resolution and collaborative effort.
Make use of data within our systems to achieve our best results and manage enquiries and communication to our customers.
Ensure you are focused and efficient following the support processes for your allocated role in the helpdesk
Proactive support
Manage and support the backlog of issues within SLA and communicate with our customers managing expectation.
Take responsibility for enquiries allocated to you and their resolution or management within SLA. Ensuring you are proactive in giving our customer the best service.
Escalate enquiries on a course to exceed SLA or damage customers expectation.
Create proactive and longer-term solutions to frequent issues or issues that could be prevented by:Request or arrange training
Request or arrange documentation
Request or arrange hardware or software upgrades
Request or arrange system configuration changes
Request or arrange software development changes
Training:Level 2 Customer Service Practitioner Apprenticeship Standard:
Functional skills in maths and English (if required)
End-Point Assessment (EPA)
One to one tutor assessor support in the workplace
Attending weekly classes covering health and safety and equality and diversity and working towards completing the EPA
Training Outcome:
The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship and potentially progression onto Business Admin Level 3
Employer Description:We are experts in electronic point of sale for retail and hospitality businesses across the UK. Our EPoS solution will help you make business improvements, increase your profitability and improve your customer experience. We work with medium-sized single-site businesses and medium and large multi-site organisations or groups. If you have a mix of hospitality and retail, even better, you are in the right place.Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
