Admin duties to include:
Answering in-coming telephone calls
Meet and greet of visitors
Updating the company calendar
Ordering of company supplies (stationery etc)
Providing ad-hoc administrative support to the directors
Specific accounting duties will include:
Matching of supplier delivery notes to supplier invoices
Coding and entering of supplier invoices
Reconciliation of supplier statements
Preparing weekly supplier BACS payment runs
Raising of sales invoices
Credit Control - Building relationships with customers to ensure prompt payment of sales invoices
Filing of accounts paperwork
Training:
Business Administration, Level 3
Fortnightly attendance at Riverside College, Widnes
Training Outcome:There may be opportunities to apply for roles within the company, if these arise during the apprenticeship.Employer Description:Norcott is a leading provider of electronic design and assembly services. We work with our customers at the leading edge of new product development from initial design, prototyping and certification through to volume manufacture, on-going service, maintenance and repair. In short - the complete product lifecycle.Working Hours :Monday to Thursday 07:00 to 17:00Skills: Communication skills,Organisation skills,Team working,Flexible attitude,Keen eye for detail,Accurate....Read more...
Water Treatment Engineer - FM Service Provider - London - £27 per hour via umbrella An exciting immediate opportunity to join an established building services company based in London. CBW are currently recruiting for a Water Treatment Engineer to cover a number of sites across London. The successful candidate will have a proven track record in water treatment. Hour/DetailsMonday to Friday08:00 am – 17:00 pmTemp to permCovering three sitesImmediate start Key ResponsibilitiesTemperature MonitoringShowerhead DescalesCold Water Storage Tank Inspections & CleansCooling Tower Clean & DisinfectionsTMV ServicingWater SamplingLTHW Systems Testing & AnalysisDosing of Inhibitor & BiocideCooling System Testing & AnalysisSteam Boiler Testing & AnalysisWater Softener ServicingPlumbing Remedial WorksRequirementsCity and Guilds in PlumbingCity and Guilds in Water TreatmentCity and Guilds Legionella control within hot and cold water systemsExperience working with cooling towersDemonstrate previous experience in water system remediation/maintenance worksDemonstrate working knowledge of the respective legislation and guidance materialFully trained and knowledge Please send your CV to Jordyn at CBW Staffing Solutions for more information.....Read more...
JOB DESCRIPTION
The QA Technical Service Representative is responsible for the timely delivery of services as they relate to the quality assurance of Tremco's installed roofing systems within their respective region.
Duties/Responsibilities, Core knowledge:
Lead Technician performing roof patch and repair as necessary and determined by the Quality Assurance Group on Tremco Incorporated roof systems (BUR, Modified Bitumen, Single Ply, Fluid Applied, etc.). Estimate material and labor quantities for roof patch and repair. Perform Job Site Inspections as they relate to quality assurance and/or adjustment work. Perform detailed roof inspections to diagnose and troubleshoot issues and/or concerns. Work with local WTI Field Representatives and/or Supervisors as required or necessary. Provide accurate and timely documentation to ensure that all work was completed properly and that the customer is fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. Demonstrate working knowledge of all services provided. Perform any other duty and/or project as required or assigned by the QA Assurance Group.
Skills, Qualifications, Experience, Special Physical Requirements:
High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior roofing experience including patch and repair skills Knowledge and ability to use basic tools associated with commercial roofing Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge with a commitment to safety at all times Understanding and ability to manage expenses Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Work independently, as well as in a team environment, to solve problems and delegate assignments Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.) Ability to travel out of town including overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The hourly rate for applicants in this position generally ranges between $20 and $33. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
Tremco Construction Products Group (CPG) brings together Tremco Incorporated's Commercial Sealants & Waterproofing and Roofing & Building Maintenance operating divisions; Dryvit Systems, Inc.; Nudura Inc.; Willseal; Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada, Inc. Structures with Tremco CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired. Six-sided solutions from Tremco CPG companies deliver demonstrable performance at the lowest possible life-cycle cost, and stop leaks before they happen through ongoing maintenance programs. Building owners gain the peace of mind that comes with industry-leading system warranties - all from a single source platform.Apply for this ad Online!....Read more...
JOB DESCRIPTION
The QA Technical Service Representative is responsible for the timely delivery of services as they relate to the quality assurance of Tremco's installed roofing systems within their respective region.
Duties/Responsibilities, Core knowledge:
Lead Technician performing roof patch and repair as necessary and determined by the Quality Assurance Group on Tremco Incorporated roof systems (BUR, Modified Bitumen, Single Ply, Fluid Applied, etc.). Estimate material and labor quantities for roof patch and repair. Perform Job Site Inspections as they relate to quality assurance and/or adjustment work. Perform detailed roof inspections to diagnose and troubleshoot issues and/or concerns. Work with local WTI Field Representatives and/or Supervisors as required or necessary. Provide accurate and timely documentation to ensure that all work was completed properly and that the customer is fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. Demonstrate working knowledge of all services provided. Perform any other duty and/or project as required or assigned by the QA Assurance Group.
Skills, Qualifications, Experience, Special Physical Requirements:
High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior roofing experience including patch and repair skills Knowledge and ability to use basic tools associated with commercial roofing Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge with a commitment to safety at all times Understanding and ability to manage expenses Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Work independently, as well as in a team environment, to solve problems and delegate assignments Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.) Ability to travel out of town including overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The hourly rate for applicants in this position generally ranges between $20 and $33. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
Tremco Construction Products Group (CPG) brings together Tremco Incorporated's Commercial Sealants & Waterproofing and Roofing & Building Maintenance operating divisions; Dryvit Systems, Inc.; Nudura Inc.; Willseal; Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada, Inc. Structures with Tremco CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired. Six-sided solutions from Tremco CPG companies deliver demonstrable performance at the lowest possible life-cycle cost, and stop leaks before they happen through ongoing maintenance programs. Building owners gain the peace of mind that comes with industry-leading system warranties - all from a single source platform.Apply for this ad Online!....Read more...
Assist with any facilities-related service issues ensuring they are resolved quickly and satisfactorily (and calling the relevant vendors or support services as needed) and taking responsibility for ensuring any ongoing matters are escalated
Assist with all incoming requests via the facilities helpdesk, logging and tracking issues across the London office, escalating issues to the Facilities Coordinator or Senior Facilities Manager as appropriate
Support updates to the London office Building Management System (BMS) to help maintain a comfortable and consistent temperature across the workspace
Assist with scheduling and coordinating onsite maintenance teams and external contractors to carry out repairs and maintenance work
Assist with London facilities related invoices via Chrome River. Liaising with Accounts Payable where necessaryAssist with the onboarding and offboarding for all staff on OfficeSpace, Keynius locker system, and Ground Transportation Platforms (Uber, GETT Taxi, and Addison Lee) for the London office
Assist the Facilities Coordinator, Senior Facilities Manager, and Senior Office Administrator to ensure the iNet pages for the London office are up to date and current
Assist the Facilities Coordinator and Reception Team with the weekly London Office bulletin
Assist with site health and safety, including acting as a First Aider and Fire Warden when required (full training will be provided)
Training:
The role will follow a structured apprenticeship programme. As this is an apprenticeship, the role will be based on 80% working hours and 20% off the job learning time
This role will be a 17-month fixed term contract, based on the duration of the apprenticeship
Training Outcome:
The Apprentice will complete a Level 3 Business Administration Apprenticeship, providing a strong foundation and head start in their career
Employer Description:At Goodwin, we deliver unprecedented client value through a unique combination of industry knowledge, legal excellence, and business advisory expertise — all powered by our high-performance culture.Working Hours :Monday to Friday, 9.30am- 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Installing, testing and maintaining different systems– including a range of fire, emergency and security systems
Learning about electrical and electronic principles– including codes of practice, commissioning, design criteria and installation, testing and maintenance techniques
Learning about system technologies
Demonstrating good knowledge of health and safety practices, regulations and legislation within fire, emergency and security environments
Demonstrating good communication styles and communicating in a clear, articulate and professional mannerPunctual and accurate completion of timesheets on a monthly basis
Whilst this role is based in West Yorkshire, the successful applicant will be expected to travel to a range of locations and sites
Training:
The training will take place at both work and via block release at college every 8 weeks
The apprentice will be expected to travel and stay at college for a week
Working towards a Level 3 Fire emergency and security systems technician apprenticeship standard, including Functional Skills in English and maths if required
Training Outcome:
A successful apprentice will go on to be a fully qualified fire and security engineer
Following this, there are a number of routes, including commissioning engineer, technical surveyor and team leader
Employer Description:EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service. We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients’ needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times.Working Hours :Monday to Friday, 8:30am to 5pm. Travel time and overtime are also available.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As an Apprentice Data Engineer, you will support the design, development, and maintenance of data systems that enable the organisation to make informed decisions regarding housing services and operations.
Working within an on-site Microsoft SQL Server environment, you will help manage data pipelines, integrate systems using APIs, and ensure data is accurate, accessible, and secure.
You will gain hands on experience with tools such as SSMS, SSIS, and MuleSoft, while also contributing toward the organisation’s transition toward modern cloud technologies such as Microsoft Fabric.
You’ll learn on the job while getting involved in:
Assisting in building and maintaining ETL (Extract, Transform, Load) processes using SSIS to move and transform data across systems
Working with SQL server (via SSMS) to query, clean, and manage large datasets
Supporting API integrations using MuleSoft to connect internal and external systems
Monitoring data quality, troubleshoot issues, and ensure data reliability for reporting and analytics
Collaborating with analysts and business teams to understand data requirements and deliver solutions
Gaining exposure to emerging technologies, including Microsoft Fabric, as the organisation evolves its data platform
Training:Data Engineer Level 5.Training Outcome:Opportunity to apply for full-time internal vacancies at Believe Housing.Employer Description:believe housing is one of the North East’s largest housing associations and we pride ourselves on putting our tenants and our people at the heart of everything we do and making them part of our journey in providing better housing services, homes, and communities. We are committed to a diverse and inclusive workforce to deliver our vision and values of life without barriers and to do the right thing: for our people, for our customers, for our business.Working Hours :Monday - Friday, times to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Responsibilities:
During the course of your apprenticeship, you will:
Learn to provide consistently high levels of customer service, ensuring all building users feel supported and welcomed
Carry out general building‑related duties across managed sites, working within your personal competency and following direction from supervisors
Develop your knowledge of day‑to‑day facilities tasks, including reception duties, identity checks, opening and locking up procedures, and the use of personal radios
Learn to receive, document, and dispatch goods and services, including handling and processing post
Assist with general cleaning duties within buildings as required. This may involve using specialist equipment, for which full training will be provided
Support the cleaning and maintenance of external areas, such as car parks, cycle stores, and surrounding outdoor spaces
Work with the Building Supervisor to prepare, clean, and maintain lecture and meeting facilities. This includes manual handling tasks such as moving furniture and audio‑visual equipment, and developing basic knowledge of IT and AV systems
Help maintain high standards of service and presentation throughout the building. This includes identifying areas needing attention, wearing the provided uniform, being courteous and professional, and following the University Code of Conduct
Monitor and maintain safety standards, with support, in line with the HASAW Act 1974. You will also become familiar with COSHH and Manual Handling regulations
Attend University training courses as required to support your development and ensure compliance with relevant procedures
Provide holiday or sickness cover when needed, which may involve temporary changes to your working hours, duties, or location
Undertake additional training and comparable duties as directed. This may include first aid, manual handling, CCTV operation, and completing necessary security clearance checks
Learn to perform other duties as required to support the Facilities Management Team in delivering agreed service levels
Hazard‑Specific/Safety‑Critical Duties:
This role includes duties that require successful pre‑employment health screening through the Occupational Health Department before starting work. These may include:
Regular manual handling
Safety‑critical work (e.g., working at height, handling chemicals under COSHH)
Food handling
Other safety‑critical tasks as identified in the Hazards Checklist
Training:
Facilities Services Operative Level 2 Apprenticeship Standard
Training Outcome:
For the right candidate there may be an opportunity to undertake further levels of training in the future to level 3 and beyond
Employer Description:Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts. We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution. While we have long traditions of scholarship, we are also forward-looking, creative and cutting edge. Oxford is one of Europe's most entrepreneurial universities. Income from external research contracts in 2016/17 exceeded £564m and we rank first in the UK for university spinouts, with more than 130 companies created to date. We are also recognised as leaders in support for social enterprise. Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford.Working Hours :Monday to Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
To have overall responsibility for the supervision of the school premises including:
Locking and unlocking the premises
Ensuring community users sign the lettings sheet
Carrying out security checks, including the site perimeter and frequent patrols of the school’s grounds
Operation of fire, security systems and all-weather pitch
Operation of boilers for heating and hot water
Responding to emergencies affecting the school premises
Attention to security is very important to ensure there is no unauthorised access during the hire period
To be proactive in maintaining excellent cleaning standards in both designated areas and those required in support of the Premises team
To carry out maintenance tasks, such as minor repairs and painting
Moving furniture as requested, within Health & Safety guidelines e.g. setting out and clearing away chairs and tables, or moving water urns
Cleaning floors and other communal areas as requested by the Premises Manager
Ensure any Health & Safety issues are reported to the Premises Manager or Operations Director
Always ensure safe working practices and the correct use of plant and equipment
Safe storage of all cleaning and COSHH materials
Contributing to risk assessment
Other duties arising from the use of the school site
Carry out emergency cleaning duties which may arise
To carry out related Premises maintenance, such as descaling of taps, flushing toilets, litter picking, setting up chairs/tables, 3G Astro Turf maintenance
Where necessary ensuring that main entrances and paths are clear of snow or ice by applying salt
To maintain a highly visible, friendly and approachable presence during lettings
Trouble shoot problems as they arise
To carry out your duties in a polite, efficient and cheerful manner building relationships with regular users
To treat students, parents, staff, visitors and contractors with care, consideration and courtesy in accordance with the school’s ethos and values
To promote a favourable image of Northwood School to all building users
To present high standards of personal appearance in accordance with the school’s ethos and values
Training:
Facilities Services Operative Level 2 Apprenticeship Standard
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 12:00 - 20:00, with a 30-minute break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Maintain and monitor the supply, stock, and use of electrical trade materials, ensuring only quality materials are utilised for any repair work undertaken enhancing the standard level of properties and service The Hyde Group offers customers.
Exercise and promote the highest levels of duty, care, and safety within all working environments to minimise any exposure to risk for all Hyde Group employees, properties, and customersCommunicate effectively to our customers in their homes and demonstrate excellent customer care skills.
Assist and learn, training alongside qualified electricians in the delivery of works such as rewires, remedial works, installation of smoke detectors, test and inspections and day-to-day responsive repairs and maintenance
Learn, understand, and adhere to all safe systems of work, health and safety requirements, policies, and risk management guidelines to always ensure safe working procedures. Always wear personal protective equipment (PPE).
Ensure any tools or machinery are operated following approved safety instructions/regulations. Report any accidents occurring or dangerous incidents and near misses promptly to both health & safety and other relevant managers.
Report any accidents occurring or dangerous incidents promptly to both health & safety and other relevant managers.
Demonstrate appropriate behaviours to ensure that an excellent service delivery is maintained in all aspects of the role.
Demonstrating professional representation of the company through appropriate professional behaviours.
Apply all knowledge, behaviours and skill attributes being achieved during the apprenticeship to your role at work.
Adhere to all Hyde Group policies and procedures.
Combine the experience and skills gained in undertaking site work with academic and technical achievements at college to complete the qualification standard.
Adhere with all apprenticeship provider requirements by attending all training, assessment, and study day releases.
Develop skills in creating comprehensive documents and projects to demonstrate strong administrative skills.
As part of your personal and professional development work with your line manager, mentor, and provider coach to map your progress during the apprenticeship and next career steps.
Ensure you maintain clear communication with your support network and other tradespeople. Attending regular 121 meetings with your line manager, coach, mentor, and college tutors to ensure attendance and on programme schedules are maintained.
Over the duration of the apprenticeship, adopt an enthusiastic attitude towards learning and developing new trade skills, demonstrating an ability to carry out electrical installations, industry standards and the fundamental principles of electricity, including circuits, voltage, current, resistance and power, boiler wiring and all aspects of electrical responsive works by the end of the apprenticeship.
Apply all knowledge, behaviours and skill attributes achieved during the apprenticeship to your role. Performing fault finding diagnosis, rectification procedures, installation decommissioning, commissioning processes.
Adopt the knowledge, of electrical principles, and competencies required to become a qualified electrical operative associated with a wide range of electrical systems and accredited industry trade organisations, including NICEIC, NAPIT, ELECSA, JIB Institute of Engineering and Technology, Electrical Industry Board for ECS and Building Safety Regulations.
Engage and support promoting your success at Hyde with our personal and professional development activities, and to create opportunities to mould your future.
Apprentices will be required to travel 4 days a week to our customers up to 1-hr 30 mins distance from Rochester.
Training:Apprenticeships include a mandatory 1-day a week away from working for specialist training at The Electrical Academy campus. Gaining additional practical and theoretical skills.
Campus Address: Unit 1, Union Park, Bircholt Road, Maidstone ME15 9XT, UK.Training Outcome:Without being able to guarantee employment at the stage of completion. Hyde endeavour to secure apprentices who have performed well throughout their apprenticeship journey, into improver roles when apprenticeships have been successfully achieved.Employer Description:For almost 60 years, we’ve been here for the good of our customers. We do this by providing affordable homes, maintaining and investing in them, and building genuinely affordable homes too. Making sure people have a safe, affordable, and comfortable home to be proud of is what drives us, and underpins our vision of a great home for everyone. We’re part of the Hyde Group, a collection of organisations committed to providing great homes, services, and supporting the communities we serve. Together, we own or manage around 125,000 homes, making us one of the largest and most diverse housing and community services providers in the country. We provide neighbourhood services to around 350,000 homes across the country.
Hyde Housing is one of the UK’s leading housing providers, managing homes and communities across London, the South East and surrounding areas.
Hyde is committed to providing safe, affordable and high-quality housing, while delivering excellent services to residents.
Supporting our communities with sustainability and career development opportunities, helping employees build valuable skills and long-term careers within the housing and property maintenance sector.Working Hours :8.30am to 5pm Monday to Thursday.
8.30am to 4pm on Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
Office & Admin Work
Answering phone calls and responding to emails
Filing documents (both digital and paper)
Updating spreadsheets and company systems
Keeping records of jobs, clients, and engineers
Supporting Projects
Booking in maintenance or construction jobs
Scheduling engineers and site visits
Preparing job sheets and work orders
Tracking progress of ongoing projects
Working with Engineers & Teams
Communicating with engineers about job details
Sending them site information, drawings, or instructions
Logging completed work reports
Ordering or tracking materials when needed
Customer & Client Support
Speaking to clients about bookings or updates
Raising invoices and quotations
Handling basic enquiries or complaints
Keeping customers informed about job progress
Compliance & Documentation
Organising health & safety documents
Making sure certificates and reports are filed correctly
Assisting with compliance records (important in MEP work)
General Business Support
Helping managers with reports and paperwork
Data entry and basic financial admin tasks
Learning how construction and maintenance projects operate
Training:You will be based with the employer 5 days per week, no attendance at college is required as your assessor will visit you at work. Training Outcome:Possible full time employment on successful completion of the apprenticeship.Employer Description:We are a dynamic and rapidly growing Mechanical, Electrical and Plumbing (MEP) maintenance and construction company, established with a clear vision to deliver high-quality, reliable services across commercial and railway projects.
Since our formation, the company has experienced strong and consistent growth, building a solid reputation for professionalism, efficiency, and outstanding customer service. Our expanding client base and increasing portfolio of projects reflect our commitment to excellence and our ability to adapt within a fast-moving industry.
Despite being a relatively new company, we pride ourselves on fostering a supportive and forward-thinking work environment. We invest in our people, offering opportunities for training, development, and career progression as the business continues to grow.
Working with us means being part of an ambitious team where your contribution is valued. Employees gain exposure to a wide range of projects and play an active role in shaping the future of the company, making it an exciting place to start and develop a career in the MEP and construction sector.Working Hours :Monday to Friday, 08:00 to 16:30, 30 minute lunch break.
40 hours per week if under 18,
42.5 if 19 or over.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
Facilities Project ManagerAndover£60,000 + Up to 15% Bonus + Excellent BenefitsMonday–Friday, Days onlyIndustry is FMCGPrivate HealthcarePension SchemeFree Gym Membership
Synergi are recruiting for a Facilities Project Manager with hands on engineering experience to join a large, world-leading manufacturing site based in Andover. Our client, a continuously expanding name within their industry, is offering a fantastic opportunity for a skilled Project Engineer to play a key role in leading facilities and site improvement projects across a major manufacturing operation.
The Role
As a Facilities Project Manager, you’ll oversee a variety of facilities and capital infrastructure projects within a large-scale manufacturing environment, You’ll work closely with engineering, maintenance, and operational teams to deliver projects that enhance site performance, safety, compliance, and infrastructure.
Key Responsibilities:
Manage end-to-end delivery of facilities, site services, and infrastructure projects
Oversee CAPEX planning, budget control, and project timelines
Coordinate with contractors, suppliers, and internal teams to ensure smooth project execution
Lead projects relating to building services, utilities, and site upgrades (HVAC, compressed air, water systems, etc.)
Drive continuous improvement in energy efficiency, safety, and site reliability
Ensure all works comply with HSE, GMP, and site standards
Produce and maintain detailed project documentation and reports
Salary & Benefits
Andover
£60,000 +
Up to 15% Bonus + Excellent Benefits
Monday–Friday, Days only
Industry is FMCG
Private Healthcare
Pension Scheme
Free Gym Membership
What Next?
If you’re an experienced Facilities project manager with a background in facilities project management or engineering projects within industrial manufacturing, this is a fantastic opportunity to join a leading UK producer and make a lasting impact.
Apply Now to take the next step in your career with a company that invests in its people and its future.
....Read more...
BPHA is looking for three Apprentice Business Administrators to join our IHMS team across the following pathways:
Apprentice Maintenance Coordinator
Apprentice Healthy Homes Coordinator
Apprentice Planned Works Coordinator
Each pathway offers a unique opportunity to gain specialised experience within the team. Role profiles for all positions will be attached, and during your application, you will be asked to express your preferred role.
Working closely with experienced colleagues, you’ll gain hands-on experience supporting day-to-day business operations, developing essential administrative skills, and learning how to keep services running smoothly and efficiently.
This is a fantastic opportunity to learn, grow, and build a long-term career within a supportive environment.
What You’ll Be Doing:
With support and guidance, you will learn to:
Provide administrative support to the IHMS team, including scheduling, data entry, and document management
Maintain accurate records and update internal systems in a timely manner
Support the coordination of jobs, appointments, and resources across the team
Communicate professionally with colleagues, contractors, and customers
Assist in preparing reports, emails, and other business documents
Ensure compliance with company policies, processes, and data protection requirements
Deliver excellent customer service, responding to queries and providing updates where required
Work safely and responsibly, following health & safety, environmental, and compliance standards (SHEQ)
Attend college and in-house training, building your skills and knowledge throughout your apprenticeship
What We’re Looking For:
We’re seeking someone who is:
Keen to learn and committed to personal development
Reliable, punctual, and well-organised
Professional, courteous, and confident communicating with others
Detail-oriented with good accuracy when handling data and information
A strong problem-solver with a proactive approach
Able to work as part of a team and follow guidance from a mentor Interview Information Interviews will take place on 06th July between 10:00am and 2:00pm.
Please note that unfortunately no alternative interview dates can be offered, so applicants must be available within this time window.Training:What You’ll Gain:
Practical, on-the-job training with experienced professionals
Support to achieve your Business Administration qualification with Milton Keynes College
Development of key administrative, organisational, and communication skills
Experience working in a busy, customer-focused environment
A clear pathway for progression within the organisation
Training Outcome:
A progression career with BPHA
Employer Description:bpha is a leading Housing Association in the Oxford to Cambridge arc, providing high-quality, affordable homes and services. We own or manage over 19,500 properties and reinvest all income into improving homes, building new ones, and supporting communities. Our vision is to build places where people can live happily in homes they can afford, guided by value that shape everything we do.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication,Attention to Detail,Team player,Motivated....Read more...
The role includes but is not limited to:
· Assist in the designs of ventilation, heating/cooling, lighting and power solutions fora range of end clients.
· Develop skills in 2D and 3D draughting software (AutoCAD and Revit)
Perform initial sizing, heat loss, and energy assessments under supervision in using software packages for Mechanical Design (IES VE) and Electrical Design (Dialux Evo & Trimble Pro Design)Developing knowledge and experience with electrical and mechanical engineeringDeveloping knowledge in sustainable and energy efficient solutionsBeing a key member of the team supporting the design developmentPrepare drawings in accordance with Project Engineers’ design and programmeAttend construction site visits to survey existing layouts and monitor installations.Attend coordination workshops with architects, structural engineers, and contractors.Training:University 1 day per week and 5 days in the workplaceTraining Outcome:Once qualified there are opportunities for personal and professional growth in a supportive environment, including studying towards a Master's Degree and working towards obtaining CIBSE memebership and Chartership through the Engineering Council.Employer Description:BAILEYGOMM is the brand name of a trilogy of companies, BAILEYGOMM Ltd, BAILEYGOMM Design Ltd and BAILEYGOMM Group Ltd. Our core business was founded in 1980 and was built on the design of M&E Services with part of the company later morphing into Construction Management.
BAILEYGOMM’s focus, independent of sector, is firstly on leaving a low carbon legacy by implementing the stringent building regulations, BREEAM, LEED and BSRIA codes on energy saving.
As a business, we encourage original thought and innovation, and the development of sustainable design. BIM (Building Information Modelling) is now a massive part of the design process and ensures that practical solutions are developed early on in the design process and reduces the site issues, cost and safety issues.
We take health and safety issues seriously and ensure our staff are up-to-date with all relevant regulations, standards and codes of practice, including the CDM Regulations. Risks are designed out at an early stage, including any future maintenance issues with plant or equipment.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Non judgemental....Read more...
Ensure acceptable standards of work are completed, prioritising work, liaising with other site services personnel and other departments to ensure that duties are completed.
Support with ensuring site security and safety during school opening hours
Support with audits and site inspections and complete reports under the guidance of SSO
Communicate effectively with the use of e-mailing and completion of site forms
Assist with opening and closing of the school site safely
Ensure the tidiness and safety of the site
Daily setting out of furniture to support the school operations and lettings functions
Support Site Service Officers in reporting, carrying out and progressing repairs and other maintenance related work
Support with checking of tasks done by contractor work and help record the visit and where appropriate and suitable signing off contractor report
Take receipt of and checking of deliveries. Distribution to the relevant internal locations
Assist the school cleaning team and cleaning supervisor when necessary
Assist with emergency procedures
Assist with any project works during school holidays
Support the team with minor building repairs
Training:
Monthly online workshops and meeting with their tutor throughout the duration of the programme
Training will take place online
Training Outcome:
Permanent role
Employer Description:
Our story is one of moral purpose. We are a learning community where everyone works collaboratively to plan, spread expertise and tackle challenges together — always focused on putting the needs of our students first. Together we build brighter futures.
Working Hours :Mon – Thu: 8.00am – 4.00pm.
Fri: 8.00am – 3.30pm.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Physical fitness....Read more...
Key responsibilities include:
Accurate data entry and maintenance of customer and operational information within company systems
Supporting the wider business with administrative tasks, documentation, and internal processes
Managing and maintaining digital and paper records in line with company procedures
Handling incoming calls and emails, providing professional customer support and routing enquiries appropriately
Assisting with administrative tasks linked to service delivery, customer accounts, and day-to-day business operations
Supporting colleagues with scheduling, communication, and general office coordination tasks
Travelling to customer sites to assist with the setup and support of mobile and connectivity services alongside experienced colleagues
Attending client visits when required, supporting relationship management and customer service
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:On successful completion, high-performing apprentices may have the opportunity to progress into a business support, customer service, or operational administration role. There may also be opportunities to diversify into areas such as account management, digital marketing, or business development, with further progression available across the wider VIP Communications business.Employer Description:VIP Communications is an established communications and technology business providing a range of telecoms, connectivity, and business support solutions to clients across the region. The company prides itself on delivering excellent customer service and building long-term relationships with customers through professional and reliable support.Working Hours :Monday - Friday. Hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Electrical Tester Harrow £40,000 - £45,000 Basic + Overtime (OTE £50k) + Van + Training + Progression + Stability + Pension + Immediate StartAre you a qualified electrical tester with strong experience looking for a long-term and rewarding role with a leading electrical contractor? If so, this is a fantastic opportunity to join a growing company that values quality workmanship, professionalism, and employee development.As an electrical tester you'll carry out EICRs and remedial works across domestic and commercial properties, mainly within social housing and council contracts. This role offers job variety, independence, and the chance to progress within a well-established business that rewards commitment and technical excellence.Your Job As An Electrical Tester Will Include: * Carrying out fixed wiring testing (EICR) in domestic and commercial properties * Completing remedial works at time of testing and follow-up rewire programmes * Using EasyCert for electronic certification and job documentation * Liaising with tenants and clients, delivering excellent customer service * Ensuring all work meets the latest electrical and safety regulations * Occasionally working alongside an Electrical Improver to assist with site tasksAs An Electrical Tester You Will Have: * NVQ Level 3 or equivalent in Electrical Installation * City & Guilds 2391 or equivalent Inspection & Testing qualification * 18th Edition Wiring Regulations (C&G 2382) * Experience in domestic and commercial EICR testing and remedial work * Strong knowledge of fault-finding and diagnostics * Excellent communication and customer service skills * Full UK driving licence and willingness to travel in and around LondonApply now or call Billy on 07458163030 for immediate consideration!Keywords: 2391, NVQ Level 3, Testing and Inspection Engineer, Electrical Engineer, Electrician, Electrical, City And Guilds, Maintenance Engineer, Building Services Engineer, Domestic Electrician, Domestic, Residential, Property, Housing, Barnet, Brent, Camden, Ealing, Harrow, Hillingdon, IslingtonThis vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. ....Read more...
Electrical Tester Hounslow £40,000 - £45,000 Basic + Overtime (OTE £50k) + Van + Training + Progression + Stability + Pension + Immediate StartAre you a qualified electrical tester with strong experience looking for a long-term and rewarding role with a leading electrical contractor? If so, this is a fantastic opportunity to join a growing company that values quality workmanship, professionalism, and employee development.As an electrical tester you'll carry out EICRs and remedial works across domestic and commercial properties, mainly within social housing and council contracts. This role offers job variety, independence, and the chance to progress within a well-established business that rewards commitment and technical excellence.Your Job As An Electrical Tester Will Include: * Carrying out fixed wiring testing (EICR) in domestic and commercial properties * Completing remedial works at time of testing and follow-up rewire programmes * Using EasyCert for electronic certification and job documentation * Liaising with tenants and clients, delivering excellent customer service * Ensuring all work meets the latest electrical and safety regulations * Occasionally working alongside an Electrical Improver to assist with site tasksAs An Electrical Tester You Will Have: * NVQ Level 3 or equivalent in Electrical Installation * City & Guilds 2391 or equivalent Inspection & Testing qualification * 18th Edition Wiring Regulations (C&G 2382) * Experience in domestic and commercial EICR testing and remedial work * Strong knowledge of fault-finding and diagnostics * Excellent communication and customer service skills * Full UK driving licence and willingness to travel in and around LondonApply now or call Billy on 07458163030 for immediate consideration!Keywords: 2391, NVQ Level 3, Testing and Inspection Engineer, Electrical Engineer, Electrician, Electrical, City And Guilds, Maintenance Engineer, Building Services Engineer, Domestic Electrician, Domestic, Residential, Property, Housing, Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, and Hounslow, ChiswickThis vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
As Grounds Maintenance Operative you will be responsible for keeping our customers sites looking great, including the following:
Using mechanical lawn mowers, strimmer's, leaf blowers and hedge cutters and other tools
Control weeds through careful chemical treatment (when qualified)
Use our scheduling and reporting app to record what you've done
Leave work areas clean, tidy and well maintained
Comply with Health & Safety procedures and instructions
Learn about and operate sustainable working practices
You will provide management with relevant information and reporting as required, including reporting any site issues.
Additional duties dependant on client site
Work as part of a team
Training:You will spend 20% of your training on learning and developing the required knowledge, skills and behaviours, which will take place out of the workplace and can be in a variety of ways such as; at college, online or face to face training and self-study time. The successful candidate will undergo a Level 2 apprenticeship scheme in Horticulture and Landscapes over 24 months.
With support from a dedicated Skills Coach who will ensure you are on track to complete your work-based learning and academic studies and will have the opportunity to feedback and tailor the programme further.Training Outcome:Whether you're starting out or looking for a fresh direction, our apprenticeships give you the opportunity to learn, earn, and build a future. You’ll gain industry-recognised qualifications, hands-on experience, and the support of a team that’s invested in your success.Employer Description:At Mitie, we’re the UK’s leading facilities management and professional services company. We deliver critical services that power businesses, communities, and individuals across the nation. Rock Power Connections are proud to be part of Mitie designing and building electrical infrastructure solutions across the UK, bringing high voltage power to the places it’s needed.Working Hours :Monday to Friday, overtime available. 7.00am - 4.30pm (Hours may vary).Skills: Communication skills,Problem solving skills,Team working,Patience,Physical fitness....Read more...
Within the tasks set, ensure that the daily functions of the Marine Services Section run efficiently and effectively and within the obligations of all Harbour Acts and Byelaws, Safety systems and procedures
Ensure daily tasks, duties and work programmes are fulfilled to ensure user satisfaction is kept above 85%
Provide operational presence within shift rotas
To identify, report and provide advice on all day-to-day operational matters within the City Docks Estate
Under the direction of the Marine Services Supervisors, coordinate and supervise leisure, event, and general recreational use of the immediate water area within the City Docks
Operate all Plant and machinery for tidal operations and, by assisting in and undertaking the light maintenance duties of City Docks equipment and installations, ensure, as far as reasonably practical, that they are kept in good working order
Provide cover at Netham lock as required. This job description sets out the key outcomes required. It does not specify in detail the activities required to achieve these outcomes
General Accountabilities: As far as is reasonably practicable, the post holder must ensure that safe working practices are adopted by employees and in premises/work areas for which the post holder is responsible, to maintain a safe working environment for employees and service users.
Training:Through the work environment, the apprentice will train in:
Powerboat level 2
RYA First Aid
VHF
RYA Safety Boat
2P Oil Spill Response
Training Outcome:
For the right candidate, on completion of this qualification, a permanent role within Port Marine for Bristol City Council could become available
Employer Description:At Bristol City Council, we're proud to serve a vibrant and diverse city of over 450,000 people. From supporting local businesses and delivering essential social care services to maintaining Bristol's parks, museums, and public spaces, our work touches the lives of residents, workers, and visitors every day.
We're committed to building a city where everyone can thrive and share in Bristol's success. Achieving this vision depends on talented, passionate people who are dedicated to making a positive difference in their communities.
We value diversity, inclusion, and innovation, and we're committed to creating a workforce that reflects the communities we serve. By bringing together people with different backgrounds, experiences, and perspectives, we create an environment where everyone can contribute, develop, and succeed while delivering outstanding services for the people of Bristol.Working Hours :This role involves a varied shift pattern, including early, late, and tide-based shifts.
Early shifts, 07:30 - 15:30 and
Late shifts, 14:00 - 22:00
Shift patterns differ between summer and winter. Flexibility is essential to meet operational requirements.Skills: Communication skills,Team working,Initiative,Physical fitness,Flexibility....Read more...
Main Duties:
Support the FM team with day-to-day facilities operations
Assist with maintenance of the building and workplace environment
Help coordinate soft services such as cleaning, catering, reception, and waste management
Support hard services including basic mechanical and electrical tasks and plumbing awareness
Conduct routine inspections of premises and equipment
Assist with administrative tasks, record keeping, and reporting
Follow health and safety procedures and take responsibility for personal safety
Communicate effectively with colleagues, contractors, and stakeholders
Support problem-solving and suggest improvements to processes
Participate in training sessions and on-the-job learning
Carry out tasks as directed, seeking guidance when needed
Be hands-on and actively engaged in learning new skills
Training:
Study towards a Level 2 Facilities Operative qualification
Mentoring and support from experienced facilities professionals
Participation in workshops, training sessions, and development activities
Regular progress reviews and feedback
Training Outcome:Opportunities for progression within facilities management or workplace services roles, subject to performance and business needs.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 9:00am - 4:40pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience,Physical fitness....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Production Assembler performs assigned tasks that include, but are not limited to, producing architectural shapes, EIFS wall components, and exterior panel systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Follows the daily production schedule set by the Production Supervisor.
Hand applies adhesive mesh to parts.
Mixes base coats and finishes with an electric drill and paddle.
Works as part of a team to run parts through extrusion equipment.
Assembles and pours mold for cast stone.
Trims parts with cutting equipment.
Assists in building custom crates based on project specifications.
Prepares and organizes parts for shipment.
Assists with shipping and receiving.
Follows all safety requirements.
Cleans equipment after use and assists the team with keeping production space clean and organized.
Assists with monthly inventory counts.
EDUCATION REQUIREMENT:
No formal educational requirement.
EXPERIENCE REQUIREMENT:
No prior experience or training.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Models the values and expectations of 168 - integrity, responsible entrepreneurship, commitment and moral courage.
Demonstrates accepted ethical and professional business behavior.
Executes ISO authority and responsibility. Completes and maintains all required training. Reports suspected violations including those of a business associate.
Observes all safety procedures, reports potentially unsafe conditions and uses and maintains equipment and materials properly.
PHYSICAL DEMANDS:
Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The hourly rate for applicants in this position generally ranges between $18.98 and $22.00. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
Support the development of targeted and creative campaigns
Assist in the planning and delivery of engaging digital and social media campaigns, which increases the visibility and understanding of the company’s work with key audiences
Assist in creating content and materials in line with the relevant brand(s)
Deliver required communications activity around key events for the company
Evaluate and measure activity and use as a tool for planning future work
Be a visible and enthusiastic team member, encouraging partnership working across the organisation and with key partners
Promote and champion a positive organisation-wide culture that reflects the company’s values
Support the planning and delivery of engagement activities and events
Training:Multi-channel Marketer Level 3.
Sunderland College will provide the training, either face-to-face or online delivery on a weekly basis.Training Outcome:
Communications Officer
Communications Business Partner
Employer Description:Sunderland is a fantastic, forward-looking, ambitious city undergoing significant transformation and economic regeneration. From the seafront and the city centre, to building locations of national strategic significance, we are creating the very best conditions for our 280,000 residents who live here and those who come to the city to work.
We provide a huge variety of services across the city, currently employing approximately 2,500 people in many roles ranging from gardeners to building maintenance technicians, ICT experts to social workers and many more. At all levels we work together to achieve real change across the city.
Sunderland is one of the few cities in the UK to be situated on the coast, whilst benefitting from easy access to the countryside, a short drive from two international airports, direct rail access to London and less than a twenty-minute drive from Durham and Newcastle.
We have a growing cultural scene. Sunderland Empire theatre attracts high-profile West End productions, and the Fire Station is Sunderland’s premier live music and performance venue. The National Glass Centre, Sunderland Museum and Winter Gardens and Northern Gallery of Contemporary Art are all close to the city centre.
Sunderland is a great place to work. Wherever you’re coming from, you’ll discover a place – and people – that will make you feel at home.
Working Hours :The team operates agile working; however, you will be expected to attend your main place of work a minimum of two days a week, with opportunities for flexible working where appropriate. Shifts TBC.Skills: Communication skills,Attention to detail,Analytical skills,Team working,Creative,Persuasion skills,Negotiation skills,Influencing skills,Keep up to date with trends,Accuracy,Able to meet deadlines....Read more...
To successfully achieve SFIA level 3 Information Communications Technician apprenticeship, to prepare for a chosen career in information technology.
To contribute towards the delivery of effective organisational support by providing specialist advice and conclusions of internal or external customers.
To contribute towards solutions to customer’s technical issues and Service Requests, within agreed timescales.
Maintain efficient and effective capturing of relevant information for service calls, in accordance to documented processes.
Maintain effective capturing of non-standard service calls for escalation and assessment.
To provide effective resolution of service calls to quality standards in accordance with documented processes.
To assist in providing effective and efficient ser-vice support within satellite Service Desk sites.
Minimise escalation of service calls to 2nd and 3rd line technical resolver groups.
To identify improvement opportunities through knowledge transfer to and from other technical resolvers.
Training:Training will be delivered on-line by Sunderland College; sessions will be on a weekly basis.Training Outcome:Customer Support Technician / Officer.Employer Description:Sunderland is a fantastic, forward-looking, ambitious city undergoing significant transformation and economic regeneration. From the seafront and the city centre, to building locations of national strategic significance, we are creating the very best conditions for our 280,000 residents who live here and those who come to the city to work.
We provide a huge variety of services across the city, currently employing approximately 2,500 people in many roles ranging from gardeners to building maintenance technicians, ICT experts to social workers and many more. At all levels we work together to achieve real change across the city.
Sunderland is one of the few cities in the UK to be situated on the coast, whilst benefitting from easy access to the countryside, a short drive from two international airports, direct rail access to London and less than a twenty-minute drive from Durham and Newcastle.
We have a growing cultural scene. Sunderland Empire theatre attracts high-profile West End productions, and the Fire Station is Sunderland’s premier live music and performance venue. The National Glass Centre, Sunderland Museum and Winter Gardens and Northern Gallery of Contemporary Art are all close to the city centre.
Sunderland is a great place to work. Wherever you’re coming from, you’ll discover a place – and people – that will make you feel at home.
Working Hours :Monday to Friday, 9.00am - 5.00pm (flexible working pattern).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Ability to work independently....Read more...
What you’ll learn and do
Manage and organise engineering parts and machine components
Support the procurement and ordering of critical sparesBalance stock availability with cost control and efficiency
Deliver excellent customer service, building relationships with engineers and site teams
Maintain high standards through continuous improvement
Carry out key stores duties such as goods in, stock checks, and organisation
Whilst study towards a recognised qualification
Training:The Customer Service Specialist Level 3 apprenticeship for the Customer-Focused Engineering Stores Apprentice at Hayley Dexis is a 12-18 month programme designed to develop customer service expertise alongside practical engineering stores skills in a live manufacturing environment.
The programme begins with an induction phase, where apprentices learn health and safety, site processes, and the fundamentals of engineering stores operations. They shadow experienced colleagues and carry out basic tasks At the same time, they build core customer service skills
As they progress, apprentices take on more responsibility for day-to-day activities such as stock control, stock checks, ordering, and procurement support. Customer interaction becomes central, as they respond to engineer requests, manage expectations, and build strong working relationships in a fast-paced environment. Structured off-the-job learning supports this, focusing on communication, problem-solving, and customer journey awareness, alongside small improvement tasks within the stores.
In the advanced stage, apprentices develop greater independence, managing stock levels, liaising with suppliers, and contributing to operational efficiency and reduced downtime. They handle more complex customer interactions, resolve issues, and take part in improvement projects focused on cost control, efficiency, and service quality.
Throughout the apprenticeship, learners are supported by Nova Training, where they will have a dedicated coach who provides remote guidance, coaching, and structured learning. The coach will set tasks aligned to the apprenticeship standard, review progress, and support the apprentice in building their portfolio and preparing for assessment.
The final stage focuses on End-Point Assessment preparation, where apprentices consolidate their skills, complete a portfolio of evidence, and undertake mock assessments.
Overall, the programme combines 80% on-the-job learning with 20% off-the-job training, developing key skills in customer service, stock management, and continuous improvement, while providing a clear pathway into roles such as stores controller, account manager, or operations supervisor.Training Outcome:
Clear progression into permanent and senior roles
Employer Description:DEXIS in the UK is represented by an interconnected network of established companies servicing a wide range of industry sectors with their engineering components, consumables, personal protective equipment, and related support services.
The largest of those being HAYLEY DEXIS with a history spanning five decades and over 50 branches across the UK. HAYLEY 247 DEXIS offering round the clock reactive, planned, and predictive maintenance services. To WMH TRANSMISSIONS DEXIS, specialising in linear bearing solutions and the latest collaborative robot technologies. Through to LAMOND & MURRAY DEXIS with a pedigree spanning over 100 years of gear manufacture. In all a partnership of interconnecting business that creates a unique product and service offer in the UK industrial supply sector.
The strategy of DEXIS in the UK is to focus on delivering value for customers, by continuing to facilitate innovation and product availability from leading manufacturers, empowering our people to drive forward unrivalled customer service, and retain the best people in the industry to deliver on our promises. Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,enthusiasm....Read more...
